{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,1]],"date-time":"2026-03-01T11:05:38Z","timestamp":1772363138485,"version":"3.50.1"},"publisher-location":"Berlin, Heidelberg","reference-count":18,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"value":"9783642315213","type":"print"},{"value":"9783642315220","type":"electronic"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2012]]},"DOI":"10.1007\/978-3-642-31522-0_57","type":"book-chapter","created":{"date-parts":[[2012,7,8]],"date-time":"2012-07-08T01:29:26Z","timestamp":1341710966000},"page":"378-385","source":"Crossref","is-referenced-by-count":3,"title":["Online Shopping Involving Consumers with Visual Impairments \u2013 A Qualitative Study"],"prefix":"10.1007","author":[{"given":"Elisabeth","family":"Fuchs","sequence":"first","affiliation":[]},{"given":"Christine","family":"Strauss","sequence":"additional","affiliation":[]}],"member":"297","reference":[{"issue":"1","key":"57_CR1","doi-asserted-by":"publisher","first-page":"37","DOI":"10.1016\/j.jretai.2005.11.003","volume":"82","author":"S.M. Baker","year":"2006","unstructured":"Baker, S.M.: Consumer normalcy: Understanding the value of shopping through narratives of consumers with visual impairments. Journal of Retailing\u00a082(1), 37\u201350 (2006)","journal-title":"Journal of Retailing"},{"issue":"3","key":"57_CR2","doi-asserted-by":"publisher","first-page":"160","DOI":"10.1108\/08876040710746525","volume":"21","author":"S.M. Baker","year":"2007","unstructured":"Baker, S.M., Holland, J., Kaufman-Scarborough, C.: How consumers with disabilities perceive \u201cwelcome\u201d in retail servicescapes: a critical incident study. The Journal of Services Marketing\u00a021(3), 160\u2013173 (2007)","journal-title":"The Journal of Services Marketing"},{"key":"57_CR3","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"449","DOI":"10.1007\/978-3-642-14097-6_72","volume-title":"Computers Helping People with Special Needs","author":"R. Hartjes","year":"2010","unstructured":"Hartjes, R., Strauss, C.: Analyzing Effects of Web Accessibility \u2013 A Framework to Determine Changes in Website Traffic and Success. In: Miesenberger, K., Klaus, J., Zagler, W., Karshmer, A. (eds.) ICCHP 2010. LNCS, vol.\u00a06179, pp. 449\u2013455. Springer, Heidelberg (2010)"},{"key":"57_CR4","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"323","DOI":"10.1007\/978-3-540-27817-7_49","volume-title":"Computers Helping People with Special Needs","author":"V. Heerdt","year":"2004","unstructured":"Heerdt, V., Strauss, C.: A Cost-Benefit Approach for Accessible Web Presence. In: Miesenberger, K., Klaus, J., Zagler, W., Burger, D. (eds.) ICCHP 2004. LNCS, vol.\u00a03118, pp. 323\u2013330. Springer, Heidelberg (2004)"},{"key":"57_CR5","volume-title":"Multi-Channel-Handel: Erfolgsfaktoren und Best Practices","author":"G. Heinemann","year":"2008","unstructured":"Heinemann, G.: Multi-Channel-Handel: Erfolgsfaktoren und Best Practices. Gabler Verlag, Wiesbaden (2008)"},{"key":"57_CR6","unstructured":"HyperBraille (2012), \n                    \n                      http:\/\/www.hyperbraille.eu\n                    \n                    \n                   (last accessed January 19, 2012)"},{"issue":"4","key":"57_CR7","doi-asserted-by":"publisher","first-page":"333","DOI":"10.1108\/07363760210433645","volume":"19","author":"C. Kaufman-Scarborough","year":"2002","unstructured":"Kaufman-Scarborough, C., Lindquist, J.D.: E-shopping in a multiple channel environment. Journal of Consumer Marketing\u00a019(4), 333\u2013350 (2002)","journal-title":"Journal of Consumer Marketing"},{"key":"57_CR8","volume-title":"Markting Management","author":"P. Kotler","year":"2002","unstructured":"Kotler, P.: Markting Management. Prentice Hall International, New Jersey (2002)"},{"issue":"2","key":"57_CR9","doi-asserted-by":"crossref","first-page":"115","DOI":"10.1080\/10864415.2001.11044233","volume":"6","author":"M. Koufaris","year":"2001","unstructured":"Koufaris, M., Kambil, A., LaBarbera, P.A.: Consumer Behavior in Web-Based Commerce: An Empirical Study. International Journal of Electronic Commerce\u00a06(2), 115\u2013138 (2001)","journal-title":"International Journal of Electronic Commerce"},{"key":"57_CR10","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"271","DOI":"10.1007\/11788713_41","volume-title":"Computers Helping People with Special Needs","author":"M.-L. Leitner","year":"2006","unstructured":"Leitner, M.-L., Miesenberger, K., Ortner, D., Strauss, C.: Web Accessibility Conformity Assessment \u2013 Implementation Alternatives for a Quality Mark in Austria. In: Miesenberger, K., Klaus, J., Zagler, W., Karshmer, A.I. (eds.) ICCHP 2006. LNCS, vol.\u00a04061, pp. 271\u2013278. Springer, Heidelberg (2006)"},{"key":"57_CR11","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"490","DOI":"10.1007\/978-3-540-70540-6_70","volume-title":"Computers Helping People with Special Needs","author":"M.-L. Leitner","year":"2008","unstructured":"Leitner, M.-L., Strauss, C.: Exploratory Case Study Research on Web Accessibility. In: Miesenberger, K., Klaus, J., Zagler, W., Karshmer, A.I. (eds.) ICCHP 2008. LNCS, vol.\u00a05105, pp. 490\u2013497. Springer, Heidelberg (2008)"},{"key":"57_CR12","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"392","DOI":"10.1007\/978-3-642-14097-6_62","volume-title":"Computers Helping People with Special Needs","author":"M.-L. Leitner","year":"2010","unstructured":"Leitner, M.-L., Strauss, C.: Organizational Motivations for Web Accessibility Implementation \u2013 A Case Study. In: Miesenberger, K., Klaus, J., Zagler, W., Karshmer, A. (eds.) ICCHP 2010. LNCS, vol.\u00a06179, pp. 392\u2013399. Springer, Heidelberg (2010)"},{"key":"57_CR13","doi-asserted-by":"crossref","unstructured":"Riekhof, H.-C.: Customer Insights: Wissen, wie der Kunde tickt, Mehr Erfolg durch Markt-Wirkunsgmodelle. Gabler Verlag, Wiesbaden (2010)","DOI":"10.1007\/978-3-8349-8815-7"},{"issue":"1","key":"57_CR14","doi-asserted-by":"publisher","first-page":"41","DOI":"10.1016\/S0022-4359(01)00065-3","volume":"78","author":"S. Srinivasan","year":"2002","unstructured":"Srinivasan, S., Anderson, R., Ponnavolu, K.: Customer loyalty in e-commerce: an exploration of its antecedents and consequences. Journal of Retailing\u00a078(1), 41\u201350 (2002)","journal-title":"Journal of Retailing"},{"key":"57_CR15","doi-asserted-by":"crossref","first-page":"29","DOI":"10.1007\/BF03396741","volume":"59","author":"K. Srnka","year":"2007","unstructured":"Srnka, K., Koeszegi, S.: From words to numbers: how to transform qualitative data into meaningful quantitative results. Schmalenbach Business Review\u00a059, 29\u201357 (2007)","journal-title":"Schmalenbach Business Review"},{"key":"57_CR16","unstructured":"Waldschmidt, A.: Warum Disability Studies? Profil und Aufgaben eines neuen Forschungsfeldes. Presentation at the Conference \u201cBarrierefrei? \u2013 Zur Integration der Perspektive der Disability und Gender\/Queer Studies\u201d. University of Vienna (January 28, 2011)"},{"key":"57_CR17","unstructured":"Witzel, A.: Das problemzentrierte Interview. Forum Qualitative Sozialforschung (2000), \n                    \n                      http:\/\/nbn-resolving.de\/urn:nbn:de:0114-fqs0001228\n                    \n                    \n                   (last accessed January 5, 2012)"},{"issue":"2","key":"57_CR18","doi-asserted-by":"crossref","first-page":"34","DOI":"10.2307\/41166074","volume":"43","author":"M. Wolfinbarger","year":"2001","unstructured":"Wolfinbarger, M., Gilly, M.C.: Shopping online for freedom, control, and fun. California Management Review\u00a043(2), 34\u201355 (2001)","journal-title":"California Management Review"}],"container-title":["Lecture Notes in Computer Science","Computers Helping People with Special Needs"],"original-title":[],"link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-642-31522-0_57.pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2021,5,4]],"date-time":"2021-05-04T12:08:33Z","timestamp":1620130113000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-642-31522-0_57"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2012]]},"ISBN":["9783642315213","9783642315220"],"references-count":18,"URL":"https:\/\/doi.org\/10.1007\/978-3-642-31522-0_57","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"value":"0302-9743","type":"print"},{"value":"1611-3349","type":"electronic"}],"subject":[],"published":{"date-parts":[[2012]]}}}