{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,5]],"date-time":"2024-09-05T19:56:23Z","timestamp":1725566183113},"publisher-location":"Berlin, Heidelberg","reference-count":33,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"type":"print","value":"9783642332807"},{"type":"electronic","value":"9783642332814"}],"license":[{"start":{"date-parts":[[2012,1,1]],"date-time":"2012-01-01T00:00:00Z","timestamp":1325376000000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2012]]},"DOI":"10.1007\/978-3-642-33281-4_11","type":"book-chapter","created":{"date-parts":[[2012,9,17]],"date-time":"2012-09-17T23:29:17Z","timestamp":1347924557000},"page":"136-147","source":"Crossref","is-referenced-by-count":0,"title":["IS Research Challenges and Needs for Service Networks \u2014 A Brazilian-German Perspective"],"prefix":"10.1007","author":[{"given":"Martin","family":"Matzner","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Armin","family":"Stein","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Carl","family":"Stolze","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Matthias","family":"Voigt","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"F\u00e1bio","family":"Alexandrini","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","reference":[{"key":"11_CR1","doi-asserted-by":"publisher","first-page":"37","DOI":"10.1080\/00220388208421849","volume":"19","author":"N. Gemmella","year":"1982","unstructured":"Gemmella, N.: Economic development and structural change: The role of the service sector. Journal of Development Studies\u00a019, 37\u201366 (1982)","journal-title":"Journal of Development Studies"},{"key":"11_CR2","doi-asserted-by":"crossref","unstructured":"Zarvi\u0107, N., Stolze, C., Boehm, M., Thomas, O.: Dependency-based IT governance practices in inter-organisational collaborations: A graph-driven elaboration. International Journal of Information Management (Article in press, 2012)","DOI":"10.1016\/j.ijinfomgt.2012.03.004"},{"key":"11_CR3","unstructured":"The Economist: BRIC wall (2011), http:\/\/www.economist.com\/node\/18560195 (last accessed on July 10, 2012)"},{"key":"11_CR4","doi-asserted-by":"publisher","first-page":"517","DOI":"10.1037\/0033-2909.91.3.517","volume":"91","author":"G.W. Hill","year":"1982","unstructured":"Hill, G.W.: Group versus individual performance: Are N + 1 heads better than one. Psychological Bulletin\u00a091, 517\u2013535 (1982)","journal-title":"Psychological Bulletin"},{"key":"11_CR5","volume-title":"Applied imagination: Principles and procedures of creative thinking","author":"A.F. Osborn","year":"1957","unstructured":"Osborn, A.F.: Applied imagination: Principles and procedures of creative thinking. Scribeners and Sons, Oxford (1957)"},{"key":"11_CR6","doi-asserted-by":"crossref","first-page":"646","DOI":"10.17705\/1jais.00106","volume":"7","author":"D. Dean","year":"2006","unstructured":"Dean, D., Hender, J., Rodgers, T., Santanen, E.: Identifying quality, novel, and creative ideas: Constructs and scales for idea evaluation. Journal of the Association for Information Systems\u00a07, 646\u2013699 (2006)","journal-title":"Journal of the Association for Information Systems"},{"key":"11_CR7","doi-asserted-by":"publisher","first-page":"53","DOI":"10.1147\/sj.471.0053","volume":"47","author":"R. Basole","year":"2008","unstructured":"Basole, R., Rouse, W.: Complexity of service value networks: Conceptualization and empirical investigation. IBM Systems Journal\u00a047, 53\u201370 (2008)","journal-title":"IBM Systems Journal"},{"key":"11_CR8","doi-asserted-by":"crossref","first-page":"660","DOI":"10.5465\/amr.1998.1255632","volume":"23","author":"J.H. Dyer","year":"1998","unstructured":"Dyer, J.H., Singh, H.: The relational view: Cooperative strategy and sources of interorganizational competitive advantage. Academy of Management Review\u00a023, 660\u2013679 (1998)","journal-title":"Academy of Management Review"},{"key":"11_CR9","doi-asserted-by":"publisher","first-page":"279","DOI":"10.1080\/10919399309540205","volume":"3","author":"C. Ching","year":"1993","unstructured":"Ching, C., Holsapple, C.W., Whinston, A.B.: Modeling network organizations: A basis for exploring computer support coordination possibilities. Journal of Organizational Computing\u00a03, 279\u2013300 (1993)","journal-title":"Journal of Organizational Computing"},{"key":"11_CR10","first-page":"85","volume-title":"Organizing Business Knowledge: The MIT Process Handbook","author":"K. Crowston","year":"2003","unstructured":"Crowston, K.: Organizing business knowledge: The mit process handbook. In: Malone, T.W., Crowston, K., Hermann, G.A. (eds.) Organizing Business Knowledge: The MIT Process Handbook, pp. 85\u2013108. MIT Press, Cambridge (2003)"},{"key":"11_CR11","doi-asserted-by":"publisher","first-page":"1263","DOI":"10.1287\/orsc.1100.0564","volume":"21","author":"K.M. Eisenhardt","year":"2010","unstructured":"Eisenhardt, K.M., Furr, N.R., Bingham, C.B.: Microfoundations of performance: Balancing efficiency and flexibility in dynamic environments. Organization Science\u00a021, 1263\u20131273 (2010)","journal-title":"Organization Science"},{"key":"11_CR12","unstructured":"Becker, J., Knackstedt, R., M\u00fcller, O., Beverungen, D., Matzner, M., P\u00f6ppelbu\u00df, J.: A framework for design research in the service science discipline. In: Proceedings of the Fifteenth Americas Conference on Information Systems (AMCIS), San Francisco, CA, pp. 1\u20139 (2009)"},{"key":"11_CR13","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"366","DOI":"10.1007\/978-3-642-20633-7_26","volume-title":"Service-Oriented Perspectives in Design Science Research","author":"J. Becker","year":"2011","unstructured":"Becker, J., Beverungen, D., Matzner, M., M\u00fcller, O., P\u00f6ppelbu\u00df, J.: Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany. In: Jain, H., Sinha, A.P., Vitharana, P. (eds.) DESRIST 2011. LNCS, vol.\u00a06629, pp. 366\u2013375. Springer, Heidelberg (2011)"},{"key":"11_CR14","doi-asserted-by":"publisher","first-page":"251","DOI":"10.1016\/0167-9236(94)00041-2","volume":"15","author":"S.T. March","year":"1995","unstructured":"March, S.T., Smith, G.F.: Design and natural science research on information technology. Decision Support Systems\u00a015, 251\u2013266 (1995)","journal-title":"Decision Support Systems"},{"key":"11_CR15","doi-asserted-by":"publisher","first-page":"75","DOI":"10.4018\/jeco.2006100104","volume":"4","author":"J. Salo","year":"2006","unstructured":"Salo, J.: Business relationship digitization: What do we need to know before embarking on such activities? Journal of Electronic Commerce in Organizations\u00a04, 75\u201393 (2006)","journal-title":"Journal of Electronic Commerce in Organizations"},{"key":"11_CR16","unstructured":"Becker, J., Matzner, M., Voigt, M.: Selecting interorganizational standards: A management cybernetics perspective. In: Proceedings of the Sixteenth Americas Conference on Information Systems (AMCIS), Lima, Peru, pp. 1\u20138 (2010)"},{"key":"11_CR17","doi-asserted-by":"crossref","unstructured":"Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., M\u00fcller, O.: Information needs in service systems: A framework for integrating service and manufacturing business processes. In: Proceedings of the 44th Hawaii International Conference on System Sciences (HICSS), Kauai, HI, pp. 1\u201310. IEEE (2011)","DOI":"10.1109\/HICSS.2011.243"},{"key":"11_CR18","doi-asserted-by":"crossref","first-page":"576","DOI":"10.2307\/258259","volume":"8","author":"W.G. Astley","year":"1983","unstructured":"Astley, W.G., Fombrun, C.J.: Collective strategy: Social ecology of organizational environments. The Academy of Management Review\u00a08, 576\u2013587 (1983)","journal-title":"The Academy of Management Review"},{"key":"11_CR19","unstructured":"Accenture: Decision maker attitudes and approaches towards sustainability in business in 2011 (2011), http:\/\/www.accenture.com\/SiteCollectionDocuments\/PDF\/Accenture-Decision-Maker-Attitudes.pdf (last accessed on July 10, 2012)"},{"key":"11_CR20","doi-asserted-by":"crossref","unstructured":"Janiesch, C., Stein, A.: Adapting standards to facilitate the transition from situational model to reference model. In: Proceedings of the 10th International Workshop on Reference Modelling (RefMod), Brisbane, Australia, pp. 405\u2013416 (2007)","DOI":"10.1007\/978-3-540-78238-4_42"},{"key":"11_CR21","doi-asserted-by":"publisher","first-page":"35","DOI":"10.1007\/BF02683509","volume":"1","author":"P. Fettke","year":"2003","unstructured":"Fettke, P., Loos, P.: Classification of reference models: A methodology and its application. Information Systems and e-Business Management\u00a01, 35\u201353 (2003)","journal-title":"Information Systems and e-Business Management"},{"volume-title":"Handbook of Service Description: USDL and Its Methods","year":"2011","key":"11_CR22","unstructured":"Barros, A., Oberle, D. (eds.): Handbook of Service Description: USDL and Its Methods. Springer, New York (2011)"},{"key":"11_CR23","doi-asserted-by":"publisher","first-page":"531","DOI":"10.1108\/09600030310492788","volume":"33","author":"T. Skjoett-Larsen","year":"2003","unstructured":"Skjoett-Larsen, T., Thern\u00f8e, C., Andresen, C.: Supply chain collaboration: Theoretical perspectives and empirical evidence. International Journal of Physical Distribution & Logistics Management\u00a033, 531\u2013549 (2003)","journal-title":"International Journal of Physical Distribution & Logistics Management"},{"key":"11_CR24","doi-asserted-by":"publisher","first-page":"272","DOI":"10.1504\/IJSTM.2009.024093","volume":"11","author":"C. Hsu","year":"2009","unstructured":"Hsu, C., Spohrer, J.C.: Improving service quality and productivity: Exploring the digital connections scaling model. International Journal of Service Technology and Management\u00a011, 272\u2013292 (2009)","journal-title":"International Journal of Service Technology and Management"},{"key":"11_CR25","doi-asserted-by":"publisher","first-page":"374","DOI":"10.1287\/isre.1060.0105","volume":"17","author":"S.X. Sun","year":"2006","unstructured":"Sun, S.X., Zhao, J.L., Nunamaker, J.F., Sheng, O.R.L.: Formulating the data-flow perspective for business process management. Information Systems Research\u00a017, 374\u2013391 (2006)","journal-title":"Information Systems Research"},{"key":"11_CR26","series-title":"IFIP AICT","first-page":"70","volume-title":"Governance and Sustainability in Information Systems","author":"C. Stolze","year":"2011","unstructured":"Stolze, C., Boehm, M., Zarvi\u0107, N., Thomas, O.: Towards Sustainable IT by Teaching Governance Practices for Inter-Organizational Dependencies. In: N\u00fcttgens, M., Gadatsch, A., Kautz, K., Schirmer, I., Blinn, N. (eds.) Governance and Sustainability in IS. IFIP AICT, vol.\u00a0366, pp. 70\u201388. Springer, Heidelberg (2011)"},{"key":"11_CR27","unstructured":"Supply Chain Council: SCOR frameworks (2011), http:\/\/supply-chain.org\/resources\/scor (last accessed on July 10, 2012)"},{"key":"11_CR28","doi-asserted-by":"publisher","first-page":"105","DOI":"10.1080\/02642060601122629","volume":"27","author":"T. Baltacioglu","year":"2007","unstructured":"Baltacioglu, T., Ada, E., Kaplan, M.D., Yurt, O., Kaplan, Y.C.: A new framework for service supply chains. The Service Industries Journal\u00a027, 105\u2013124 (2007)","journal-title":"The Service Industries Journal"},{"key":"11_CR29","doi-asserted-by":"publisher","first-page":"17","DOI":"10.1111\/j.1745-493X.2004.tb00176.x","volume":"40","author":"L.M. Ellram","year":"2004","unstructured":"Ellram, L.M., Tate, W.L., Billington, C.: Understanding and managing the services supply chain. Journal of Supply Chain Management\u00a040, 17\u201332 (2004)","journal-title":"Journal of Supply Chain Management"},{"key":"11_CR30","first-page":"28","volume":"8","author":"D. Waart de","year":"2004","unstructured":"de Waart, D., Kemper, S.: 5 steps to service supply chain excellence. Supply Chain Management Review\u00a08, 28\u201353 (2004)","journal-title":"Supply Chain Management Review"},{"key":"11_CR31","volume-title":"Interorganisational Standards: Managing Web Service Specifications for Flexible Supply Chains","author":"U.M. L\u00f6wer","year":"2005","unstructured":"L\u00f6wer, U.M.: Interorganisational Standards: Managing Web Service Specifications for Flexible Supply Chains. Physica-Verlag, Heidelberg (2005)"},{"key":"11_CR32","unstructured":"Boehm, M., Freundlieb, M., Stolze, C., Thomas, O., Teuteberg, F.: Towards an integrated approach for resource-efficiency in server rooms and data centers. In: Proceedings of the 19th European Conference on Information Systems (ECIS), Helsinki, Finland (2011)"},{"key":"11_CR33","unstructured":"CMMI Product Team: CMMI for Services, Version 1.3 CMMI-SVC, V1.3. Technical Report November, Software Engineering Institute, Pittsburgh, PA, Tech Rpt. CMU\/SEI-2006-TR-008, 2006 (2010)"}],"container-title":["Lecture Notes in Business Information Processing","Perspectives in Business Informatics Research"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-642-33281-4_11","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,6,25]],"date-time":"2023-06-25T17:12:00Z","timestamp":1687713120000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-642-33281-4_11"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2012]]},"ISBN":["9783642332807","9783642332814"],"references-count":33,"URL":"https:\/\/doi.org\/10.1007\/978-3-642-33281-4_11","relation":{},"ISSN":["1865-1348","1865-1356"],"issn-type":[{"type":"print","value":"1865-1348"},{"type":"electronic","value":"1865-1356"}],"subject":[],"published":{"date-parts":[[2012]]}}}