{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,24]],"date-time":"2026-03-24T16:07:45Z","timestamp":1774368465574,"version":"3.50.1"},"publisher-location":"Berlin, Heidelberg","reference-count":9,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"value":"9783642356025","type":"print"},{"value":"9783642356032","type":"electronic"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2012]]},"DOI":"10.1007\/978-3-642-35603-2_47","type":"book-chapter","created":{"date-parts":[[2012,11,26]],"date-time":"2012-11-26T04:46:10Z","timestamp":1353905170000},"page":"318-324","source":"Crossref","is-referenced-by-count":7,"title":["Data Mining for Churn Prediction: Multiple Regressions Approach"],"prefix":"10.1007","author":[{"given":"Mohd Khalid","family":"Awang","sequence":"first","affiliation":[]},{"given":"Mohd Nordin Abdul","family":"Rahman","sequence":"additional","affiliation":[]},{"given":"Mohammad Ridwan","family":"Ismail","sequence":"additional","affiliation":[]}],"member":"297","reference":[{"key":"47_CR1","doi-asserted-by":"publisher","first-page":"89","DOI":"10.1016\/0019-8501(82)90001-3","volume":"11","author":"G. Canning","year":"1982","unstructured":"Canning, G.: Do A Value Analysis of Your Customer Base. Industrial Marketing Management\u00a011, 89\u201393 (1982)","journal-title":"Industrial Marketing Management"},{"key":"47_CR2","unstructured":"Levine, D.M., Ramsey, P.P., Smidt, R.K.: Applied Statistics For Engineers and Scientists Using Microsoft Excell and Minitab. Prentice Hall (2001)"},{"key":"47_CR3","doi-asserted-by":"publisher","first-page":"363","DOI":"10.1016\/S0019-8501(00)00113-9","volume":"29","author":"K. Eriksson","year":"2000","unstructured":"Eriksson, K., Vaghult, A.L.: Customer Retention, Purchasing Behavior and Relationship Substance in Professional Services. Industrial Marketing Management\u00a029, 363\u2013372 (2000)","journal-title":"Industrial Marketing Management"},{"key":"47_CR4","doi-asserted-by":"crossref","unstructured":"Song, G., Yang, D., Wu, L., Wang, T., Tang, S.: A Mixed Process Neural Network and its Application to Churn Prediction in Mobile Communications. In: IEEE International Conference on Digital Object Identifier, vol.\u00a06, pp. 798\u2013802 (2006)","DOI":"10.1109\/ICDMW.2006.12"},{"key":"47_CR5","unstructured":"Hadden, J.: A Customer Profiling Methodology for Churn Prediction. School Of Applied Sciences Manufacturing Department, Cranfield University. Doctor of Philosophy (2008)"},{"key":"47_CR6","unstructured":"Hyeseon Lee, Y.L., Cho, H., Im, K., Kim, Y.S.: Mining Churning Behaviors and Developing Retention Strategies Based on A Partial Least Square (PLS) Model. Decision Support Systems (2011)"},{"key":"47_CR7","first-page":"1","volume":"19","author":"A.T. John Hadden","year":"2006","unstructured":"John Hadden, A.T., Roy, R., Churn, D.R.: Prediction Using Complaints Data. World Academy of Science, Engineering and Technology\u00a019, 1\u20136 (2006)","journal-title":"World Academy of Science, Engineering and Technology"},{"key":"47_CR8","first-page":"193","volume":"16","author":"J. Hadden","year":"2006","unstructured":"Hadden, J., Tiwari, A., Roy, R., Ruta, D.: Churn Prediction: Does Technology Matter? World Academy of Science, Engineering and Technology\u00a016, 193\u2013199 (2006)","journal-title":"World Academy of Science, Engineering and Technology"},{"key":"47_CR9","unstructured":"Modisette, L.: Milking Wireless Churn for Profit, Telecommunicitions, Dedham, International Edition, vol. 33(2), p. 73, 2 pgs Appendix: Springer-Author Discount (1999)"}],"container-title":["Communications in Computer and Information Science","Computer Applications for Database, Education, and Ubiquitous Computing"],"original-title":[],"link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-642-35603-2_47","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,5,9]],"date-time":"2019-05-09T06:18:24Z","timestamp":1557382704000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-642-35603-2_47"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2012]]},"ISBN":["9783642356025","9783642356032"],"references-count":9,"URL":"https:\/\/doi.org\/10.1007\/978-3-642-35603-2_47","relation":{},"ISSN":["1865-0929","1865-0937"],"issn-type":[{"value":"1865-0929","type":"print"},{"value":"1865-0937","type":"electronic"}],"subject":[],"published":{"date-parts":[[2012]]}}}