{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,13]],"date-time":"2026-01-13T06:54:42Z","timestamp":1768287282795,"version":"3.49.0"},"publisher-location":"Berlin, Heidelberg","reference-count":35,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"value":"9783642363085","type":"print"},{"value":"9783642363092","type":"electronic"}],"license":[{"start":{"date-parts":[[2013,1,1]],"date-time":"2013-01-01T00:00:00Z","timestamp":1356998400000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2013]]},"DOI":"10.1007\/978-3-642-36309-2_47","type":"book-chapter","created":{"date-parts":[[2013,5,1]],"date-time":"2013-05-01T20:14:58Z","timestamp":1367439298000},"page":"554-565","source":"Crossref","is-referenced-by-count":24,"title":["Distribution Channels and Management in the Swiss Hotel Sector"],"prefix":"10.1007","author":[{"given":"Roland","family":"Schegg","sequence":"first","affiliation":[]},{"given":"Brigitte","family":"Stangl","sequence":"additional","affiliation":[]},{"given":"Michael","family":"Fux","sequence":"additional","affiliation":[]},{"given":"Alessandro","family":"Inversini","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2013,4,27]]},"reference":[{"issue":"5","key":"47_CR1","doi-asserted-by":"publisher","first-page":"572","DOI":"10.1016\/j.tourman.2009.06.008","volume":"31","author":"T. Bornhorst","year":"2010","unstructured":"Bornhorst, T., Brent Ritchie, J. R., & Sheehan, L. (2010). Determinants of tourism success for DMOs & destinations: An empirical examination of stakeholders\u2019 perspectives. Tourism Management, 31(5), 572\u2013589.","journal-title":"Tourism Management"},{"key":"47_CR2","unstructured":"Brewer, K. P., & Kang, B. (2004). Managing Electronic Distribution Channels in Hotel Booking: Issues In A Changing Environment. Ithaca, New York: Cornell University."},{"issue":"2","key":"47_CR3","first-page":"68","volume":"24","author":"P. Brewer","year":"2006","unstructured":"Brewer, P., Feinstein, A. H., & Bai, B. (2006). Electronic channels of distribution: challenges and solutions for hotel operators. FIU Hospitality and Tourism Review, 24(2), 68\u201377.","journal-title":"FIU Hospitality and Tourism Review"},{"issue":"1","key":"47_CR4","doi-asserted-by":"publisher","first-page":"97","DOI":"10.1016\/S0261-5177(99)00095-3","volume":"21","author":"D. Buhalis","year":"2000","unstructured":"Buhalis, D. (2000). Marketing the competitive destination of the future. Tourism Management, 21(1), 97\u2013116.","journal-title":"Tourism Management"},{"key":"47_CR5","unstructured":"Buhalis, D. (2003). ETourism : information technology for strategic tourism management. Harlow, England: Financial Times Prentice Hall."},{"issue":"4","key":"47_CR6","doi-asserted-by":"publisher","first-page":"609","DOI":"10.1016\/j.tourman.2008.01.005","volume":"29","author":"D. Buhalis","year":"2008","unstructured":"Buhalis, D., & Law, R. (2008). Progress in information technology and tourism management: 20\u00a0years on and 10\u00a0years after the Internet\u2014The state of eTourism research. Tourism Management, 29(4), 609\u2013623.","journal-title":"Tourism Management"},{"issue":"4","key":"47_CR7","doi-asserted-by":"publisher","first-page":"38","DOI":"10.1016\/S0010-8804(03)90257-6","volume":"44","author":"B. Carroll","year":"2003","unstructured":"Carroll, B., & Siguaw, J. (2003). The evolution of electronic distribution: Effects on hotels and intermediaries. The Cornell Hotel and Restaurant Administration Quarterly, 44(4), 38\u201350.","journal-title":"The Cornell Hotel and Restaurant Administration Quarterly"},{"issue":"1","key":"47_CR8","doi-asserted-by":"publisher","first-page":"119","DOI":"10.1016\/S0278-4319(02)00076-2","volume":"22","author":"T. Chung","year":"2003","unstructured":"Chung, T., & Law, R. (2003). Developing a performance indicator for hotel websites. International Journal of Hospitality Management, 22(1), 119\u2013125.","journal-title":"International Journal of Hospitality Management"},{"issue":"1","key":"47_CR9","doi-asserted-by":"publisher","first-page":"4","DOI":"10.1177\/00108804034410011","volume":"44","author":"C. A. Enz","year":"2003","unstructured":"Enz, C. A. (2003). Hotel pricing in a networked world. The Cornell Hotel and Restaurant Administration Quarterly, 44(1), 4\u20135.","journal-title":"The Cornell Hotel and Restaurant Administration Quarterly"},{"issue":"2","key":"47_CR10","doi-asserted-by":"publisher","first-page":"339","DOI":"10.5367\/te.2011.0033","volume":"17","author":"J. I. P. Fern\u00e1ndez","year":"2011","unstructured":"Fern\u00e1ndez, J. I. P., Cala, A. S., & Domecq, C. F. (2011). Critical external factors behind hotels\u2019 investments in innovation and technology in emerging urban destinations. Tourism Economics, 17(2), 339\u2013357.","journal-title":"Tourism Economics"},{"issue":"2","key":"47_CR11","doi-asserted-by":"publisher","first-page":"146","DOI":"10.1177\/004728750003900204","volume":"39","author":"U. Gretzel","year":"2000","unstructured":"Gretzel, U., Yuan, Y.-L., & Fesenmaier, D. R. (2000). Preparing for the New Economy: Advertising Strategies and Change in Destination Marketing Organizations. Journal of Travel Research, 39(2), 146\u2013156.","journal-title":"Journal of Travel Research"},{"issue":"2","key":"47_CR12","doi-asserted-by":"publisher","first-page":"230","DOI":"10.1177\/0047287509332333","volume":"48","author":"\u00d8yvind Gr\u00f8nflaten","year":"2009","unstructured":"Gr\u00f8nflaten, \u00d8. (2009). Predicting Travelers\u2019 Choice of Information Sources and Information Channels. Journal of Travel Research, 48(2), 230\u2013244.","journal-title":"Journal of Travel Research"},{"key":"47_CR13","unstructured":"Hong-bumm, K., Seonok, H., & Hye-young, M. (2012). The Impact of Hotel Property Size in Determining the Importance of Electronic Distribution Channels. Journal of Hospitality and Tourism Technology, 3(3)."},{"issue":"4","key":"47_CR14","doi-asserted-by":"publisher","first-page":"533","DOI":"10.1108\/09596111111130029","volume":"23","author":"C. Ip","year":"2011","unstructured":"Ip, C., Leung, R., & Law, R. (2011). Progress and development of information and communication technologies in hospitality. International Journal of Contemporary Hospitality Management, 23(4), 533\u2013551.","journal-title":"International Journal of Contemporary Hospitality Management"},{"issue":"3\/4","key":"47_CR15","first-page":"127","volume":"9","author":"M. L. Kasavana","year":"2002","unstructured":"Kasavana, M. L., & Singh, A. J. (2002). Online auctions: dynamic pricing and the lodging industry. Journal of Hospitality & Leisure Marketing, 9(3\/4), 127\u2013140.","journal-title":"Journal of Hospitality & Leisure Marketing"},{"issue":"5","key":"47_CR16","doi-asserted-by":"publisher","first-page":"736","DOI":"10.1108\/09596111011053837","volume":"22","author":"J. Kracht","year":"2010","unstructured":"Kracht, J., & Wang, Y. (2010). Examining the tourism distribution channel: evolution and transformation. International Journal of Contemporary Hospitality Management, 22(5), 736\u2013757.","journal-title":"International Journal of Contemporary Hospitality Management"},{"issue":"5-6","key":"47_CR17","doi-asserted-by":"publisher","first-page":"482","DOI":"10.1080\/10548400903163020","volume":"26","author":"E. C. S. Ku","year":"2009","unstructured":"Ku, E. C. S., & Fan, Y. W. (2009). The decision making in selecting online travel agencies: An application of analytic hierarchy process. Journal of Travel & Tourism Marketing, 26(5-6), 482\u2013493.","journal-title":"Journal of Travel & Tourism Marketing"},{"issue":"6","key":"47_CR18","doi-asserted-by":"publisher","first-page":"55","DOI":"10.1016\/S0010-8804(01)81008-9","volume":"42","author":"K Lau","year":"2001","unstructured":"Lau, K.-n., Lee, K.-h., Lam, P.-y., & Ho, Y. (2001). Web-site marketing: for the Travel-and-Tourism Industry. The Cornell Hotel and Restaurant Administration Quarterly, 42(6), 55\u201362.","journal-title":"The Cornell Hotel and Restaurant Administration Quarterly"},{"issue":"6","key":"47_CR19","doi-asserted-by":"publisher","first-page":"766","DOI":"10.1108\/09596110910976007","volume":"21","author":"R. Law","year":"2009","unstructured":"Law, R. (2009). Disintermediation of hotel reservations: The perception of different groups of online buyers in Hong Kong. International Journal of Contemporary Hospitality Management, 21(6), 766\u2013772.","journal-title":"International Journal of Contemporary Hospitality Management"},{"issue":"3","key":"47_CR20","doi-asserted-by":"publisher","first-page":"525","DOI":"10.1016\/j.ijhm.2005.03.001","volume":"25","author":"R. Law","year":"2006","unstructured":"Law, R., & Cheung, C. (2006). A study of the perceived importance of the overall website quality of different classes of hotels. International Journal of Hospitality Management, 25(3), 525\u2013531.","journal-title":"International Journal of Hospitality Management"},{"issue":"2","key":"47_CR21","doi-asserted-by":"publisher","first-page":"170","DOI":"10.1108\/09596110510582369","volume":"17","author":"R. Law","year":"2005","unstructured":"Law, R., & Jogaratnam, G. (2005). A study of hotel information technology applications. International Journal of Contemporary Hospitality Management, 17(2), 170\u2013180.","journal-title":"International Journal of Contemporary Hospitality Management"},{"issue":"1","key":"47_CR22","doi-asserted-by":"publisher","first-page":"45","DOI":"10.1177\/0047287508328659","volume":"48","author":"X. Li","year":"2009","unstructured":"Li, X., Pan, B., Zhang, L., & Smith, W. W. (2009). The Effect of Online Information Search on Image Development. Journal of Travel Research, 48(1), 45\u201357.","journal-title":"Journal of Travel Research"},{"key":"47_CR23","unstructured":"Martinetz, T. M., & Schulten, K. J. (1991). A \u201cneural-gas\u2019\u2019 network learns topologies. In T. Kohonen, K. M\u00e4kisara, O. Simula & J. Kangas (Eds.), Artificial Neural Networks (pp. 397\u2013402). Amsterdam: North-Holland."},{"key":"47_CR24","unstructured":"Mazanec, J. A. (2008). TRN32 for Windows."},{"issue":"2","key":"47_CR25","doi-asserted-by":"publisher","first-page":"284","DOI":"10.1016\/j.ijhm.2007.07.023","volume":"27","author":"C. Morosan","year":"2008","unstructured":"Morosan, C., & Jeong, M. (2008). Users\u2019 perceptions of two types of hotel reservation Web sites. International Journal of Hospitality Management, 27(2), 284\u2013292.","journal-title":"International Journal of Hospitality Management"},{"issue":"1","key":"47_CR26","first-page":"57","volume":"1","author":"P. O\u2019Connor","year":"2001","unstructured":"O\u2019Connor, P. (2001). Room rates on the internet - is the web really cheaper? Journal of Services Research, 1(1), 57\u201372.","journal-title":"Journal of Services Research"},{"issue":"3","key":"47_CR27","doi-asserted-by":"publisher","first-page":"33","DOI":"10.1177\/0010880402433003","volume":"43","author":"P. O\u2019Connor","year":"2002","unstructured":"O\u2019Connor, P., & Frew, A. J. (2002). The future of hotel electronic distribution: expert and industry perspectives. Cornell Hotel and Restaurant Administration Quarterly, 43(3), 33\u201345.","journal-title":"Cornell Hotel and Restaurant Administration Quarterly"},{"issue":"2","key":"47_CR28","doi-asserted-by":"publisher","first-page":"179","DOI":"10.1016\/j.ijhm.2003.10.002","volume":"23","author":"P. O\u2019Connor","year":"2004","unstructured":"O\u2019Connor, P., & Frew, A. J. (2004). An evaluation methodology for hotel electronic channels of distribution. International Journal of Hospitality Management, 23(2), 179\u2013199.","journal-title":"International Journal of Hospitality Management"},{"key":"47_CR29","unstructured":"PhoCusWright. (2009). Online travel will decline for the first time in 2009. Retrieved 31.08.2012: \n                www.travelindustrywire.com\/article38363-Online_Travel_Will_Decline_for_the_First_\n                \n               Time_in_____.htm PriceWaterhouseCoopers. (2003). Innovation Survey. London: Price Waterhouse and Coopers&Lybrand."},{"issue":"1","key":"47_CR30","doi-asserted-by":"publisher","first-page":"72","DOI":"10.1057\/palgrave.rpm.5160012","volume":"5","author":"V. B. Rao","year":"2006","unstructured":"Rao, V. B., & Smith, B. C. (2006). Decision support in online travel retailing. Journal of Revenue and Pricing Management, 5(1), 72\u201380.","journal-title":"Journal of Revenue and Pricing Management"},{"issue":"3","key":"47_CR31","doi-asserted-by":"publisher","first-page":"466","DOI":"10.1016\/j.ijhm.2009.02.002","volume":"28","author":"J. Rong","year":"2009","unstructured":"Rong, J., Li, G., & Law, R. (2009). A contrast analysis of online hotel web service purchasers and browsers. International Journal of Hospitality Management, 28(3), 466\u2013478.","journal-title":"International Journal of Hospitality Management"},{"key":"47_CR32","unstructured":"Schegg, R., & Fux, M. (2010). Die Bedeutung des Online-Vertriebs in der Schweizer Hotellerie. Jahrbuch der Schweizer Hotellerie, hotelleriesuisse und Schweizerische Gesellschaft f\u00fcr Hotelkredit, 101\u2013104."},{"issue":"1","key":"47_CR33","doi-asserted-by":"publisher","first-page":"64","DOI":"10.1177\/0047287507302383","volume":"46","author":"L. Sheehan","year":"2007","unstructured":"Sheehan, L., Ritchie, J. R. B., & Hudson, S. (2007). The Destination Promotion Triad: Understanding Asymmetric Stakeholder Interdependencies Among the City, Hotels, and DMO. Journal of Travel Research, 46(1), 64\u201374.","journal-title":"Journal of Travel Research"},{"issue":"2","key":"47_CR34","doi-asserted-by":"publisher","first-page":"181","DOI":"10.1177\/1938965511400409","volume":"52","author":"R. S. Toh","year":"2011","unstructured":"Toh, R. S., Raven, P., & DeKay, F. (2011). Selling Rooms: Hotels vs. Third-Party Websites. Cornell Hospitality Quarterly, 52(2), 181\u2013189.","journal-title":"Cornell Hospitality Quarterly"},{"issue":"2","key":"47_CR35","doi-asserted-by":"publisher","first-page":"301","DOI":"10.1016\/j.ijhm.2004.09.002","volume":"24","author":"A. Tso","year":"2005","unstructured":"Tso, A., & Law, R. (2005). Analysing the online pricing practices of hotels in Hong Kong. International Journal of Hospitality Management, 24(2), 301\u2013307.","journal-title":"International Journal of Hospitality Management"}],"container-title":["Information and Communication Technologies in Tourism 2013"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-642-36309-2_47","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,5,12]],"date-time":"2019-05-12T12:52:44Z","timestamp":1557665564000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-642-36309-2_47"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2013]]},"ISBN":["9783642363085","9783642363092"],"references-count":35,"URL":"https:\/\/doi.org\/10.1007\/978-3-642-36309-2_47","relation":{},"subject":[],"published":{"date-parts":[[2013]]}}}