{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,5,1]],"date-time":"2025-05-01T16:11:04Z","timestamp":1746115864189,"version":"3.40.4"},"publisher-location":"Berlin, Heidelberg","reference-count":25,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"type":"print","value":"9783642388323"},{"type":"electronic","value":"9783642388330"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2013]]},"DOI":"10.1007\/978-3-642-38833-0_7","type":"book-chapter","created":{"date-parts":[[2013,5,21]],"date-time":"2013-05-21T00:50:44Z","timestamp":1369097444000},"page":"73-83","source":"Crossref","is-referenced-by-count":0,"title":["An Improvement of Process Reference Model Design and Validation Using Business Process Management"],"prefix":"10.1007","author":[{"given":"Olivier","family":"Mangin","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Nicolas","family":"Mayer","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"B\u00e9atrix","family":"Barafort","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Patrick","family":"Heymans","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Eric","family":"Dubois","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","reference":[{"key":"7_CR1","unstructured":"Keen, P.G.W., Inc NetLibrary: The Process Edge: Creating Value Where It Counts. Harvard Business School Press, Boston (1997)"},{"key":"7_CR2","unstructured":"http:\/\/www.automotivespice.com"},{"key":"7_CR3","unstructured":"http:\/\/www.enterprisespice.com"},{"key":"7_CR4","unstructured":"ISO\/IEC 15504-2: Information technology \u2013 Process assessment \u2013 Part 2: Performing an assessment (2003)"},{"key":"7_CR5","unstructured":"Malzahn, D.: A service extension for spice? In: SPICE Conference, Seoul, South Korea (2007)"},{"key":"7_CR6","unstructured":"Barafort, B., Renault, A., Picard, M., Cortina, S.: A transformation process for building PRMs and PAMs based on a collection of requirements \u2013 example with ISO\/IEC 20000. In: SPICE Conference, Nuremberg, Germany (2008)"},{"key":"7_CR7","unstructured":"Di Renzo, B., Valoggia, P.: Assessment and improvement of firm\u2019s knowledge management capabilities by using a KM process assessment compliant to ISO\/IEC 15504. A case study. In: SPICE Conference, Seoul, South Korea (2007)"},{"key":"7_CR8","unstructured":"Ivanyos, J.: Implementing process assessment model of internal financial control. In: The International SPICE Days, Frankfurt\/Main, Germany (2007)"},{"issue":"4","key":"7_CR9","doi-asserted-by":"publisher","first-page":"315","DOI":"10.1002\/spip.320","volume":"12","author":"A. Coletta","year":"2007","unstructured":"Coletta, A.: An industrial experience in assessing the capability of non-software processes using ISO\/IEC 15504. Software Process: Improvement and Practice\u00a012(4), 315\u2013319 (2007)","journal-title":"Software Process: Improvement and Practice"},{"key":"7_CR10","doi-asserted-by":"crossref","unstructured":"Rifaut, A., Dubois, E.: Using goal-oriented requirements engineering for improving the quality of ISO\/IEC 15504 based compliance assessment frameworks. In: 16th IEEE International Requirements Engineering Conference, Barcelona, Spain, vol.\u00a016, pp. 33\u201342. IEEE Computer Society (2008)","DOI":"10.1109\/RE.2008.44"},{"key":"7_CR11","unstructured":"Silva, J.V.L., Nabuco, O.F., Salviano, C.F., Reis, M.C., Maciel Filho, R.: Towards an ISO\/IEC 15504-based process capability model for public university\u2019s research laboratory. In: SPICE Conference, Seoul, South Korea, vol.\u00a02007, pp. 12\u201321 (2007)"},{"key":"7_CR12","doi-asserted-by":"crossref","unstructured":"Morris, P.W.G.: Managing Project Interfaces\u2014Key Points for Project Success. In: Project Management Handbook, pp. 16\u201355. John Wiley & Sons, Inc. (2008)","DOI":"10.1002\/9780470172353.ch2"},{"key":"7_CR13","doi-asserted-by":"crossref","unstructured":"Medina-Mora, R., Winograd, T., Flores, R., Flores, F.: The action workflow approach to workflow management technology. In: Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work, Toronto, Ontario, Canada, pp. 281\u2013288. ACM (1992)","DOI":"10.1145\/143457.143530"},{"key":"7_CR14","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/3-540-44895-0_1","volume-title":"Business Process Management","author":"W.M.P. Aalst van der","year":"2003","unstructured":"van der Aalst, W.M.P., ter Hofstede, A.H.M., Weske, M.: Business Process Management: A Survey. In: van der Aalst, W.M.P., ter Hofstede, A.H.M., Weske, M. (eds.) BPM 2003. LNCS, vol.\u00a02678, pp. 1\u201312. Springer, Heidelberg (2003)"},{"key":"7_CR15","series-title":"CCIS","doi-asserted-by":"publisher","first-page":"130","DOI":"10.1007\/978-3-642-15666-3_12","volume-title":"Systems, Software and Services Process Improvement","author":"M. Picard","year":"2010","unstructured":"Picard, M., Renault, A., Cortina, S.: How to Improve Process Models for Better ISO\/IEC 15504 Process Assessment. In: Riel, A., O\u2019Connor, R., Tichkiewitch, S., Messnarz, R. (eds.) EuroSPI 2010. CCIS, vol.\u00a099, pp. 130\u2013141. Springer, Heidelberg (2010)"},{"key":"7_CR16","series-title":"CCIS","doi-asserted-by":"publisher","first-page":"129","DOI":"10.1007\/978-3-642-30439-2_12","volume-title":"Software Process Improvement and Capability Determination","author":"O. Mangin","year":"2012","unstructured":"Mangin, O., Barafort, B., Heymans, P., Dubois, E.: Designing a Process Reference Model for Information Security Management Systems. In: Mas, A., Mesquida, A., Rout, T., O\u2019Connor, R.V., Dorling, A. (eds.) SPICE 2012. CCIS, vol.\u00a0290, pp. 129\u2013140. Springer, Heidelberg (2012)"},{"key":"7_CR17","unstructured":"Barafort, B., Humbert, J.P., Poggi, S.: Information security management and ISO\/IEC 15504: the link opportunity between security and quality. In: SPICE Conference, Luxembourg (2006)"},{"key":"7_CR18","unstructured":"ISO 9000:2005: Quality management systems \u2013 Fundamentals and vocabulary (2005)"},{"key":"7_CR19","unstructured":"ISO\/IEC TR 24774:2010 systems and software engineering \u2013 life cycle management \u2013 guidelines for process description"},{"key":"7_CR20","unstructured":"Mc Caffery, F., Dorling, A.: Medi SPICE: An Overview. In: SPICE 2009 Conference (2009)"},{"key":"7_CR21","doi-asserted-by":"crossref","unstructured":"Van Lamsweerde, A.: Goal-oriented requirements engineering: A guided tour. In: Fifth IEEE International Symposium on Requirements Engineering, Toronto, Canada, pp. 249\u2013262. IEEE (2001)","DOI":"10.1109\/ISRE.2001.948567"},{"key":"7_CR22","unstructured":"ISO\/IEC 27001: Information technology \u2013 security techniques \u2013 information security management systems \u2013 requirements (2005)"},{"key":"7_CR23","unstructured":"ISO\/IEC 15504-1: Information technology \u2013 Process assessment \u2013 Part 1: Concepts and vocabulary (2004)"},{"key":"7_CR24","unstructured":"ISO\/IEC TR 20000-4 Information technology \u2013 Service management \u2013 Part 4: Process reference model (2010)"},{"key":"7_CR25","unstructured":"ISO\/IEC 20000-1: Information technology \u2013 Service management \u2013 Part 1: Service management system requirements (2011)"}],"container-title":["Communications in Computer and Information Science","Software Process Improvement and Capability Determination"],"original-title":[],"link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-642-38833-0_7","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,4,30]],"date-time":"2025-04-30T10:42:59Z","timestamp":1746009779000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-642-38833-0_7"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2013]]},"ISBN":["9783642388323","9783642388330"],"references-count":25,"URL":"https:\/\/doi.org\/10.1007\/978-3-642-38833-0_7","relation":{},"ISSN":["1865-0929","1865-0937"],"issn-type":[{"type":"print","value":"1865-0929"},{"type":"electronic","value":"1865-0937"}],"subject":[],"published":{"date-parts":[[2013]]}}}