{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,7]],"date-time":"2024-09-07T18:17:06Z","timestamp":1725733026042},"publisher-location":"Berlin, Heidelberg","reference-count":82,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"type":"print","value":"9783642388613"},{"type":"electronic","value":"9783642388620"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2013]]},"DOI":"10.1007\/978-3-642-38862-0_11","type":"book-chapter","created":{"date-parts":[[2013,6,22]],"date-time":"2013-06-22T01:31:18Z","timestamp":1371864678000},"page":"164-183","source":"Crossref","is-referenced-by-count":1,"title":["Bringing about Innovative Change: The Case of a Patient Flow Management System in an NHS Trust"],"prefix":"10.1007","author":[{"given":"Teresa","family":"Waring","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Martin","family":"Alexander","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Rebecca","family":"Casey","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","reference":[{"issue":"1","key":"11_CR1","first-page":"51","volume":"25","author":"D. Albury","year":"2005","unstructured":"Albury, D.: Fostering Innovation in Public Services. Public Money & Management\u00a025(1), 51\u201356 (2005)","journal-title":"Public Money & Management"},{"key":"11_CR2","doi-asserted-by":"crossref","DOI":"10.4135\/9781849209335","volume-title":"Interviewing for Social Scientists","author":"H. Arksey","year":"1999","unstructured":"Arksey, H., Knight, P.: Interviewing for Social Scientists. Sage, London (1999)"},{"key":"11_CR3","volume-title":"Multiview - An exploration in information systems development","author":"D.E. Avison","year":"1990","unstructured":"Avison, D.E., Wood-Harper, A.T.: Multiview - An exploration in information systems development. Blackwell Scientific, Oxford (1990)"},{"issue":"1","key":"11_CR4","doi-asserted-by":"publisher","first-page":"94","DOI":"10.1145\/291469.291479","volume":"42","author":"D.E. Avison","year":"1999","unstructured":"Avison, D.E., Lau, F., Myers, M., Nielsen, P.A.: Action Research. Communications of the ACM\u00a042(1), 94\u201397 (1999)","journal-title":"Communications of the ACM"},{"issue":"5","key":"11_CR5","doi-asserted-by":"publisher","first-page":"1136","DOI":"10.1111\/j.1365-2648.2000.tb03460.x","volume":"31","author":"A. Barnard","year":"2000","unstructured":"Barnard, A.: Alteration To Will As An Experience Of Technology And Nursing. Journal of Advanced Nursing\u00a031(5), 1136\u20131144 (2000)","journal-title":"Journal of Advanced Nursing"},{"key":"11_CR6","volume-title":"The Myths of Innovation","author":"S. Berkun","year":"2010","unstructured":"Berkun, S.: The Myths of Innovation, 2nd edn. O\u2019Reilly, Farnham (2010)","edition":"2"},{"issue":"15","key":"11_CR7","doi-asserted-by":"publisher","first-page":"1969","DOI":"10.1001\/jama.289.15.1969","volume":"289","author":"D.M. Berwick","year":"2003","unstructured":"Berwick, D.M.: Disseminating Innovations in Health Care. Journal of the American Medical Association\u00a0289(15), 1969\u20131975 (2003)","journal-title":"Journal of the American Medical Association"},{"issue":"1","key":"11_CR8","first-page":"35","volume":"25","author":"J. Bessant","year":"2005","unstructured":"Bessant, J.: Enabling Continuous and Discontinuous Innovation: Learning From the Private Sector. Public Money & Management\u00a025(1), 35\u201342 (2005)","journal-title":"Public Money & Management"},{"issue":"1","key":"11_CR9","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1086\/287381","volume":"22","author":"F.H. Blum","year":"1955","unstructured":"Blum, F.H.: Action Research - A Scientific Approach? Philosophy of Science\u00a022(1), 1\u20137 (1955)","journal-title":"Philosophy of Science"},{"key":"11_CR10","doi-asserted-by":"publisher","first-page":"202","DOI":"10.1057\/palgrave.jit.2000104","volume":"22","author":"S. Brennan","year":"2007","unstructured":"Brennan, S.: The biggest computer programme in the world ever! How is it going? Journal of Information Technology\u00a022, 202\u2013211 (2007)","journal-title":"Journal of Information Technology"},{"issue":"2","key":"11_CR11","doi-asserted-by":"publisher","first-page":"203","DOI":"10.1111\/j.1467-8691.2007.00431.x","volume":"16","author":"J. Buijs","year":"2007","unstructured":"Buijs, J.: Innovation Leaders Should be Controlled Schizophrenics. Creativity and Innovation Management\u00a016(2), 203\u2013210 (2007)","journal-title":"Creativity and Innovation Management"},{"key":"11_CR12","volume-title":"Systems Thinking, Systems Practice","author":"P. Checkland","year":"1981","unstructured":"Checkland, P.: Systems Thinking, Systems Practice. Wiley, Chichester (1981)"},{"key":"11_CR13","doi-asserted-by":"publisher","first-page":"43","DOI":"10.1037\/h0053515","volume":"3","author":"I. Chein","year":"1948","unstructured":"Chein, I., Cook, S.W., Harding, J.: The Field of Action Research. The American Psychologist\u00a03, 43\u201350 (1948)","journal-title":"The American Psychologist"},{"key":"11_CR14","doi-asserted-by":"publisher","first-page":"212","DOI":"10.1057\/palgrave.jit.2000103","volume":"22","author":"C. Clegg","year":"2007","unstructured":"Clegg, C., Shepherd, C.: The biggest computer programme in the world\u2026ever!\u2019: time for a change in mindset? Journal of Information Technology\u00a022, 212\u2013221 (2007)","journal-title":"Journal of Information Technology"},{"key":"11_CR15","volume-title":"Doing Action Research in your own organization","author":"D. Coghlan","year":"2010","unstructured":"Coghlan, D., Brannick, T.: Doing Action Research in your own organization, 3rd edn. Sage publications, London (2010)","edition":"3"},{"key":"11_CR16","doi-asserted-by":"publisher","first-page":"236","DOI":"10.1057\/jit.2012.18","volume":"27","author":"W. Currie","year":"2012","unstructured":"Currie, W.: Institutional isomorphism and change: the national programme for IT \u2013 10 years on. Journal of Information Technology\u00a027, 236\u2013248 (2012)","journal-title":"Journal of Information Technology"},{"key":"11_CR17","doi-asserted-by":"publisher","first-page":"555","DOI":"10.2307\/256406","volume":"34","author":"F. Damanpour","year":"1991","unstructured":"Damanpour, F.: Organizational innovation: a meta-analysis of effects of determinants and mod-erators. Academy of Management Journal\u00a034, 555\u2013590 (1991)","journal-title":"Academy of Management Journal"},{"issue":"1","key":"11_CR18","doi-asserted-by":"publisher","first-page":"45","DOI":"10.1111\/1467-6486.00227","volume":"38","author":"F.. Damanpour","year":"2001","unstructured":"Damanpour, F., Gopalarkrishnan, S.: The Dynamics of the Adoption of Product and Process Innovations in Organizations. Journal of Management Studies\u00a038(1), 45\u201365 (2001)","journal-title":"Journal of Management Studies"},{"issue":"5","key":"11_CR19","doi-asserted-by":"publisher","first-page":"457","DOI":"10.1023\/A:1022465506555","volume":"12","author":"D.P. Dash","year":"1999","unstructured":"Dash, D.P.: Current Debates in Action Research. Systemic Practice and Action Research\u00a012(5), 457\u2013492 (1999)","journal-title":"Systemic Practice and Action Research"},{"key":"11_CR20","volume-title":"The Good Research Guide for Small Scale Research Projects","author":"M. Denscombe","year":"1998","unstructured":"Denscombe, M.: The Good Research Guide for Small Scale Research Projects. Open University Press, Buckingham (1998)"},{"key":"11_CR21","unstructured":"Department of Health. The power of information: Putting all of us in control of the health and care information we need (2012), http:\/\/informationstrategy.dh.gov.uk\/about\/the-strategy\/ (accessed September 27, 2012)"},{"key":"11_CR22","doi-asserted-by":"publisher","first-page":"257","DOI":"10.1057\/palgrave.jit.2000101","volume":"22","author":"K. Eason","year":"2007","unstructured":"Eason, K.: Local sociotechnical system development in the NHS National Programme for In-formation Technology. Journal of Information Technology\u00a022, 257\u2013264 (2007)","journal-title":"Journal of Information Technology"},{"issue":"2","key":"11_CR23","doi-asserted-by":"publisher","first-page":"78","DOI":"10.3928\/01484834-20090201-06","volume":"48","author":"M.S. Fetter","year":"2008","unstructured":"Fetter, M.S.: Curriculum Strategies to Improve Baccalaureate Nursing Information Technology Outcomes. Journal of Nursing Education\u00a048(2), 78\u201385 (2008)","journal-title":"Journal of Nursing Education"},{"issue":"2","key":"11_CR24","doi-asserted-by":"publisher","first-page":"113","DOI":"10.1007\/BF02172927","volume":"9","author":"R.L. Flood","year":"1996","unstructured":"Flood, R.L., Romm, N.R.A.: Emancipatory Practice: Some contributions from Social Theory and Practice. Systems Practice\u00a09(2), 113\u2013128 (1996)","journal-title":"Systems Practice"},{"issue":"3","key":"11_CR25","doi-asserted-by":"publisher","first-page":"187","DOI":"10.1108\/02621710910939596","volume":"28","author":"S. French","year":"2009","unstructured":"French, S.: Action research for practicing managers. Journal of Management Development\u00a028(3), 187\u2013204 (2009)","journal-title":"Journal of Management Development"},{"issue":"2","key":"11_CR26","doi-asserted-by":"publisher","first-page":"220","DOI":"10.1017\/S0266462300010370","volume":"13","author":"A. Granados","year":"1997","unstructured":"Granados, A., Jonsson, E., Banta, H.D., Bero, L., Bonair, A., Cochet, C., Freemantle, N., Grilli, R., Grimshaw, J., Harvey, E., Levi, R., Marshall, D., Oxman, A., Passart, L., Raisenan, V., Reus, E., Espinas, J.A.: EUR-ASSESS project subgroup report on dissemination and impact. International Journal of Technology Assessment in Health Care\u00a013(2), 220\u2013286 (1997)","journal-title":"International Journal of Technology Assessment in Health Care"},{"issue":"4","key":"11_CR27","doi-asserted-by":"publisher","first-page":"581","DOI":"10.1111\/j.0887-378X.2004.00325.x","volume":"82","author":"T. Greenhalgh","year":"2004","unstructured":"Greenhalgh, T., Robert, G., Macfarlane, F., Bate, P., Kyriakidou, O.: Diffusion of Innovations in Service Organizations: Systematic Review and Recommendations. The Milbank Quarterly\u00a082(4), 581\u2013629 (2004)","journal-title":"The Milbank Quarterly"},{"key":"11_CR28","doi-asserted-by":"crossref","DOI":"10.4135\/9781412984614","volume-title":"Introduction to action research: Social research for social change","author":"D. Greenwood","year":"2007","unstructured":"Greenwood, D., Levin, M.: Introduction to action research: Social research for social change, 2nd edn. Sage, Thousand Oaks (2007)","edition":"2"},{"key":"11_CR29","unstructured":"Hartley, J.: Innovation and its Contribution to Improvement: A Review for Policy-makers, Pol-icy Advisers, Managers and researchers (2006), http:\/\/www.communities.gov.uk\/documents\/localgovernment\/pdf\/151336.pdf (accessed October 24, 2012)"},{"key":"11_CR30","doi-asserted-by":"publisher","first-page":"564","DOI":"10.1111\/j.1365-2934.2006.00701.x","volume":"14","author":"L. Hayward-Rowse","year":"2006","unstructured":"Hayward-Rowse, L., Whittle, T.: A pilot project to design, implement and evaluate an electronic integrated care pathway. Journal of Nursing Management\u00a014, 564\u2013571 (2006)","journal-title":"Journal of Nursing Management"},{"issue":"1","key":"11_CR31","doi-asserted-by":"publisher","first-page":"6","DOI":"10.1108\/09552069810196577","volume":"24","author":"S. Hill","year":"1998","unstructured":"Hill, S., McNulty, D.: Overcoming Cultural Barriers To Change. Health Manpower Management\u00a024(1), 6\u201312 (1998)","journal-title":"Health Manpower Management"},{"key":"11_CR32","unstructured":"House of Commons Committee of Public Accounts The National Programme for IT in the NHS: an update on the delivery of detailed care records systems (2011), http:\/\/www.publications.parliament.uk\/pa\/cm201012\/cmselect\/cmpubacc\/1070\/107002.htm (accessed: October 20, 2011)"},{"issue":"4","key":"11_CR33","doi-asserted-by":"publisher","first-page":"340","DOI":"10.1046\/j.1365-2648.2003.02625.x","volume":"42","author":"R. Hughes","year":"2003","unstructured":"Hughes, R.: Clinical practice in a computer world: considering the issues. Journal of Advanced Nursing\u00a042(4), 340\u2013346 (2003)","journal-title":"Journal of Advanced Nursing"},{"key":"11_CR34","doi-asserted-by":"publisher","first-page":"606","DOI":"10.1111\/j.1365-2834.2010.01084.x","volume":"18","author":"L.A. Huryk","year":"2010","unstructured":"Huryk, L.A.: Factors influencing nurses\u2019 attitudes towards healthcare information technology. Journal of Nursing Management\u00a0(18), 606\u2013612 (2010)","journal-title":"Journal of Nursing Management"},{"key":"11_CR35","unstructured":"Jonsson, S.: Action Research. In: Nissen, H.E., Klein, H.K., Hirschheim, R. (eds.) Information Systems Research: Contemporary Approaches and Emergent Traditions, pp. 371\u2013396. Elsevier Science Publishers, North Holland (1991)"},{"key":"11_CR36","volume-title":"Unleashing Change: A Study Of Organizational Renewal In Government","author":"S. Kelman","year":"2005","unstructured":"Kelman, S.: Unleashing Change: A Study Of Organizational Renewal In Government. The Brookings Institution, Washington (2005)"},{"key":"11_CR37","doi-asserted-by":"crossref","DOI":"10.4324\/9780203016343","volume-title":"Action learning and action research: Improving the quality of teaching and learning","author":"D. Kember","year":"2000","unstructured":"Kember, D.: Action learning and action research: Improving the quality of teaching and learning. Kogan Page, London (2000)"},{"key":"11_CR38","volume-title":"The action research planner","year":"1988","unstructured":"Kemmis, S., McTaggart, R. (eds.): The action research planner, 3rd edn. Deakin University Press, Victoria (1988)","edition":"3"},{"key":"11_CR39","volume-title":"Marketing Health Behaviour : Principles, Techniques and Applications","author":"P. Kotler","year":"1984","unstructured":"Kotler, P.: Social Marketing of Health Behaviour. In: Fredericksen, L.W., Solomon, I.J., Brehoney, K.A. (eds.) Marketing Health Behaviour: Principles, Techniques and Applications. Plenum Press, New York (1984)"},{"key":"11_CR40","volume-title":"UML Light : How to specify your software requirements","author":"M. Kratochvil","year":"2003","unstructured":"Kratochvil, M., McGibbon, B.: UML Light: How to specify your software requirements. Cambridge University Press, Cambridge (2003)"},{"issue":"6","key":"11_CR41","doi-asserted-by":"publisher","first-page":"612","DOI":"10.1016\/j.nedt.2009.01.007","volume":"29","author":"T. Levett-Jones","year":"2009","unstructured":"Levett-Jones, T., Kenny, R., Van der Riet, P., Hazelton, M., Kable, A., Bourgeois, S., Lux-ford, Y.: Exploring the information and communication technology competence and confidence of nursing students and their perception of its relevance to clinical practice. Nurse Education Today\u00a029(6), 612\u2013616 (2009)","journal-title":"Nurse Education Today"},{"key":"11_CR42","doi-asserted-by":"publisher","first-page":"34","DOI":"10.1111\/j.1540-4560.1946.tb02295.x","volume":"2","author":"K. Lewin","year":"1946","unstructured":"Lewin, K.: Action Research and Minority Problems. Journal of Social Issues\u00a02, 34\u201346 (1946)","journal-title":"Journal of Social Issues"},{"key":"11_CR43","doi-asserted-by":"publisher","first-page":"143","DOI":"10.1177\/001872674700100201","volume":"1","author":"K. Lewin","year":"1947","unstructured":"Lewin, K.: Frontiers in Group Dynamics: II. Channels of Group Life; Social Planning and Action Research. Human Relations\u00a01, 143\u2013153 (1947)","journal-title":"Human Relations"},{"key":"11_CR44","volume-title":"Field Theory in the Social Sciences","author":"K. Lewin","year":"1951","unstructured":"Lewin, K.: Field Theory in the Social Sciences. Harper, New York (1951)"},{"issue":"2","key":"11_CR45","doi-asserted-by":"publisher","first-page":"133","DOI":"10.1016\/j.ijmedinf.2010.11.001","volume":"80","author":"F. Lupi\u00e1\u00f1ez-Villanueva","year":"2011","unstructured":"Lupi\u00e1\u00f1ez-Villanueva, F., Hardey, M., Torrent, J., Ficapal, P.: The integration of Information and Communication Technology into nursing. International Journal of Medical Informatics\u00a080(2), 133\u2013140 (2011)","journal-title":"International Journal of Medical Informatics"},{"issue":"3","key":"11_CR46","doi-asserted-by":"publisher","first-page":"233","DOI":"10.1111\/j.1541-1338.2008.00325.x","volume":"25","author":"W.R. Mack","year":"2008","unstructured":"Mack, W.R., Green, D., Vedlitz, A.: Innovation and Implementation in the Public Sector: An Examination of Public Entrepreneurship. Review of Policy Research\u00a025(3), 233\u2013252 (2008)","journal-title":"Review of Policy Research"},{"issue":"4","key":"11_CR47","doi-asserted-by":"publisher","first-page":"383","DOI":"10.1108\/09593840510633851","volume":"18","author":"T. McMaster","year":"2005","unstructured":"McMaster, T., Wastell, D.: Diffusion \u2013 or Delusion?:Challenging an IS research tradition. Information Technology & People\u00a018(4), 383\u2013404 (2005)","journal-title":"Information Technology & People"},{"issue":"2","key":"11_CR48","doi-asserted-by":"publisher","first-page":"159","DOI":"10.1007\/BF02172930","volume":"9","author":"A. Moggridge","year":"1996","unstructured":"Moggridge, A., Reason, P.: Human Inquiry: Steps Towards Emancipatory Practice. Systems Practice\u00a09(2), 159\u2013175 (1996)","journal-title":"Systems Practice"},{"key":"11_CR49","unstructured":"Moore, G.: Dealing with Darwin: How Great Companies innovate at every phase of their evolution (2005), www.dealingwithdarwin.com (accessed November 5, 2012)"},{"key":"11_CR50","volume-title":"Images of Organization","author":"G. Morgan","year":"2006","unstructured":"Morgan, G.: Images of Organization. Sage Publications Ltd., London (2006)"},{"issue":"6","key":"11_CR51","first-page":"405","volume":"28","author":"J. Murphy","year":"2010","unstructured":"Murphy, J.: Nursing and Technology: A Love\/Hate Relationship. Nursing Economic\u00a028(6), 405\u2013408 (2010)","journal-title":"Nursing Economic"},{"key":"11_CR52","doi-asserted-by":"publisher","first-page":"275","DOI":"10.1046\/j.1365-2575.2003.00141.x","volume":"13","author":"E. Mustonen-Ollila","year":"2003","unstructured":"Mustonen-Ollila, E., Lyytinen, K.: Why organizations adopt information system process inno-vations: a longitudinal study using Diffusion of Innovation theory. Information Systems Journal\u00a013, 275\u2013297 (2003)","journal-title":"Information Systems Journal"},{"key":"11_CR53","unstructured":"National Audit Office. The National Programme for IT in the NHS: an update on the delivery of detailed care records systems (2011), http:\/\/www.nao.org.uk\/publications\/1012\/npfit.aspx (accessed October 20, 2011)"},{"issue":"9","key":"11_CR54","doi-asserted-by":"crossref","first-page":"472","DOI":"10.1016\/S1070-3241(02)28051-7","volume":"28","author":"E. Nelson","year":"2002","unstructured":"Nelson, E., Batalden, P., Huber, T., Mohr, J., Godfrey, M., Headrick, L., Wasson: Microsystems in Health Care, Part 1: Learning from High-Performance Front-line Clinical Units. Journal on Quality Improvement\u00a028(9), 472\u2013493 (2002)","journal-title":"Journal on Quality Improvement"},{"key":"11_CR55","doi-asserted-by":"publisher","first-page":"205","DOI":"10.1177\/146045820200800407","volume":"8","author":"A.C. Norris","year":"2002","unstructured":"Norris, A.C.: Current trends and challenges in health informatics. Health Informatics Journal\u00a08, 205\u2013213 (2002)","journal-title":"Health Informatics Journal"},{"key":"11_CR56","volume-title":"Researching Real-World Problems: A Guide to Methods of Inquiry","author":"Z. O\u2019Leary","year":"2005","unstructured":"O\u2019Leary, Z.: Researching Real-World Problems: A Guide to Methods of Inquiry. Sage Publications, London (2005)"},{"key":"11_CR57","doi-asserted-by":"publisher","first-page":"567","DOI":"10.1111\/j.1365-2702.2007.01985.x","volume":"17","author":"C. Oroviogoicoechea","year":"2006","unstructured":"Oroviogoicoechea, C., Elliott, B., Watson, R.: Review: evaluating information systems in nursing. Journal of Clinical Nursing\u00a017, 567\u2013575 (2006)","journal-title":"Journal of Clinical Nursing"},{"issue":"3\/4","key":"11_CR58","doi-asserted-by":"publisher","first-page":"310","DOI":"10.1108\/03090560410518567","volume":"38","author":"C. Perry","year":"2004","unstructured":"Perry, C., Gummesson, E.: Action research in marketing. European Journal of Marketing\u00a038(3\/4), 310\u2013320 (2004)","journal-title":"European Journal of Marketing"},{"key":"11_CR59","volume-title":"Shaping Strategic Change. Making Change in Large Organizations: The Case of The National Health Service","author":"A. Pettigrew","year":"1992","unstructured":"Pettigrew, A., Ferlie, E., McKee, L.: Shaping Strategic Change. Making Change in Large Organizations: The Case of The National Health Service. Sage, London (1992)"},{"issue":"4","key":"11_CR60","doi-asserted-by":"publisher","first-page":"697","DOI":"10.2307\/3069411","volume":"44","author":"A. Pettigrew","year":"2001","unstructured":"Pettigrew, A., Woodman, R.W., Cameron, K.S.: Studying Organisational Change and Devel-opment: Challenges for Future Research. Academy of Management Journal\u00a044(4), 697\u2013713 (2001)","journal-title":"Academy of Management Journal"},{"key":"11_CR61","unstructured":"Raleigh, V.: The information strategy: a transformation in health and social care information on the way? The Kings Fund (2012), http:\/\/www.kingsfund.org.uk\/blog\/informationstrate_1.html ( accessed September 24, 2012)"},{"key":"11_CR62","volume-title":"Handbook of Qualitative Research","author":"P. Reason","year":"1994","unstructured":"Reason, P.: Three Approaches to Participative Inquiry. In: Denzin, N.K., Lincoln, Y.S. (eds.) Handbook of Qualitative Research. Sage, Thousand Oaks (1994)"},{"issue":"2","key":"11_CR63","doi-asserted-by":"publisher","first-page":"187","DOI":"10.1177\/1056492606288074","volume":"15","author":"P. Reason","year":"2006","unstructured":"Reason, P.: Choice and Quality in Action Research Practice. Journal of Management Inquiry\u00a015(2), 187\u2013203 (2006)","journal-title":"Journal of Management Inquiry"},{"key":"11_CR64","volume-title":"Handbook of Action Research: Participative Inquiry and Practice","author":"P. Reason","year":"2001","unstructured":"Reason, P., Bradbury, H.: Handbook of Action Research: Participative Inquiry and Practice. Sage Publications, London (2001)"},{"key":"11_CR65","unstructured":"Redwood. H.: Why Ration Health Care? : An international study of the United Kingdom, France, Germany and public sector health care in the USA, CIVITAS: Institute for the Study of Civil Society, London (2000), http:\/\/www.civitas.org.uk\/pdf\/cs08.pdf (accessed March 20, 2012)"},{"key":"11_CR66","volume-title":"Diffusion of Innovations","author":"E.M. Rogers","year":"1995","unstructured":"Rogers, E.M.: Diffusion of Innovations, 4th edn. Simon and Schuster, New York (1995)","edition":"4"},{"key":"11_CR67","volume-title":"Diffusion of Innovations","author":"E.M. Rogers","year":"2003","unstructured":"Rogers, E.M.: Diffusion of Innovations, 5th edn. Simon & Schuster, New York (2003)","edition":"5"},{"key":"11_CR68","unstructured":"Royal College of Nursing. Nurses and NHS IT developments : Results of an online survey by Nursix.com on behalf of the Royal College of Nursing (2006), http:\/\/www.rcn.org.uk\/__data\/assets\/pdf_file\/0009\/78714\/003079.pdf (accessed: March 12, 2011)"},{"key":"11_CR69","unstructured":"Royal College of Nursing. Market Research Report : RCN EHealth Study (2007), http:\/\/www.rcn.org.uk\/__data\/assets\/pdf_file\/0015\/111552\/003166.pdf (accessed: March 12, 2011)"},{"key":"11_CR70","unstructured":"Royal Society. Digital Healthcare: The impact of information and communication technologies on health and healthcare. London: Royal Society (2006), http:\/\/royalsociety.org\/Digital-healthcare-the-impact-of-information-and-communication-technologies-on-healthcare\/ (accessed: March 12, 2011)"},{"key":"11_CR71","doi-asserted-by":"publisher","first-page":"195","DOI":"10.1057\/palgrave.jit.2000108","volume":"2","author":"C. Sauer","year":"2007","unstructured":"Sauer, C., Willcocks, L.: Unreasonable expectations \u2013 NHS IT, Greek choruses and the games institutions play around mega-programmes. Journal of Information Technology\u00a02, 195\u2013201 (2007)","journal-title":"Journal of Information Technology"},{"key":"11_CR72","volume-title":"Systems Thinking in the Public Sector : The failure of the reform regime and a manifesto for a better way","author":"J. Seddon","year":"2008","unstructured":"Seddon, J.: Systems Thinking in the Public Sector: The failure of the reform regime and a manifesto for a better way. Triarchy Press, Axminster (2008)"},{"key":"11_CR73","volume-title":"Innovations in Health Care: A Reality Check","author":"R. Sheaff","year":"2006","unstructured":"Sheaff, R., Pickard, S., Dowling, B.: Is Evidence Based Organizational Innovation a Delusion? In: Casebeer, A.L., Harrison, A., Mark, A.L. (eds.) Innovations in Health Care: A Reality Check. Palgrave Macmillan, New York (2006)"},{"key":"11_CR74","unstructured":"Stringer, E.T.: Action Research, 2nd edn. Sage Publications (1999)"},{"issue":"3","key":"11_CR75","doi-asserted-by":"publisher","first-page":"33","DOI":"10.1177\/1460458205050683","volume":"11","author":"C. Urquhart","year":"2005","unstructured":"Urquhart, C., Currell, R.: Reviewing the evidence on nursing record systems. Health Informatics Journal\u00a011(3), 33\u201342 (2005)","journal-title":"Health Informatics Journal"},{"key":"11_CR76","volume-title":"The Innovation Journey","author":"A.H. Ven Van de","year":"1999","unstructured":"Van de Ven, A.H., Polley, D.E., Garud, R., Venkataraman, S.: The Innovation Journey. Oxford University Press, Oxford (1999)"},{"issue":"3","key":"11_CR77","doi-asserted-by":"publisher","first-page":"241","DOI":"10.1108\/09513550010346152","volume":"13","author":"D.W. Wainwright","year":"2000","unstructured":"Wainwright, D.W., Waring, T.S.: The information management and technology strategy of the UK National Health Service: Determining progress in the NHS acute hospital sector. The International Journal of Public Sector Management\u00a013(3), 241\u2013259 (2000)","journal-title":"The International Journal of Public Sector Management"},{"key":"11_CR78","first-page":"23","volume":"7","author":"A. Warmington","year":"1980","unstructured":"Warmington, A.: Action Research: Its Methods and Its Implications. Journal of Applied Systems Analysis\u00a07, 23\u201339 (1980)","journal-title":"Journal of Applied Systems Analysis"},{"key":"11_CR79","doi-asserted-by":"publisher","first-page":"467","DOI":"10.1111\/j.1365-2934.2005.00603.x","volume":"13","author":"M. Willmer","year":"2005","unstructured":"Willmer, M.: Promoting practical clinical management learning: the current situation about Information and Communications Technology capability development in student nurses. Journal of Nursing Management\u00a013, 467\u2013476 (2005)","journal-title":"Journal of Nursing Management"},{"issue":"8","key":"11_CR80","doi-asserted-by":"publisher","first-page":"13","DOI":"10.1108\/00251749510093897","volume":"33","author":"L. Zhuang","year":"1995","unstructured":"Zhuang, L.: Bridging the gap between technology and business strategy: a pilot study on the innovation process. Management Decision\u00a033(8), 13\u201321 (1995)","journal-title":"Management Decision"},{"issue":"8","key":"11_CR81","first-page":"13","volume":"7","author":"S. Zouridis","year":"2005","unstructured":"Zouridis, S., Termeer, C.J.A.M.: Never the twain shall meet. An oxymoron: innovation in government. Public Administration\u00a07(8), 13\u201323 (2005)","journal-title":"Public Administration"},{"issue":"3","key":"11_CR82","doi-asserted-by":"publisher","first-page":"114","DOI":"10.1108\/09696470210428831","volume":"9","author":"O. Zuber-Skerrit","year":"2002","unstructured":"Zuber-Skerrit, O.: The concept of action learning. The Learning Organization\u00a09(3), 114\u2013124 (2002)","journal-title":"The Learning Organization"}],"container-title":["IFIP Advances in Information and Communication Technology","Grand Successes and Failures in IT. Public and Private Sectors"],"original-title":[],"link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-642-38862-0_11","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2020,7,28]],"date-time":"2020-07-28T23:26:42Z","timestamp":1595978802000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-642-38862-0_11"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2013]]},"ISBN":["9783642388613","9783642388620"],"references-count":82,"URL":"https:\/\/doi.org\/10.1007\/978-3-642-38862-0_11","relation":{},"ISSN":["1868-4238","1868-422X"],"issn-type":[{"type":"print","value":"1868-4238"},{"type":"electronic","value":"1868-422X"}],"subject":[],"published":{"date-parts":[[2013]]}}}