{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,6]],"date-time":"2024-09-06T01:14:55Z","timestamp":1725585295242},"publisher-location":"Vienna","reference-count":60,"publisher":"Springer Vienna","isbn-type":[{"type":"print","value":"9783211836231"},{"type":"electronic","value":"9783709162132"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2001]]},"DOI":"10.1007\/978-3-7091-6213-2_9","type":"book-chapter","created":{"date-parts":[[2011,6,11]],"date-time":"2011-06-11T09:49:38Z","timestamp":1307785778000},"page":"177-200","source":"Crossref","is-referenced-by-count":1,"title":["E-Commerce\/E-Business Education: Pedagogy or New Product Development?"],"prefix":"10.1007","author":[{"given":"P. M. C.","family":"Swatman","sequence":"first","affiliation":[]},{"given":"E. S. K.","family":"Chan","sequence":"additional","affiliation":[]}],"member":"297","reference":[{"key":"9_CR1","unstructured":"AACSB (1999) E-Business Education. The International Association for Management Education Products and Services Web page. <http:\/\/www.aacsb.edu\/e-business\/>, (Accessed 25 Nov 2000)"},{"key":"9_CR2","unstructured":"AACSB (2000a) E-Business Education Bachelor\u2019s Degree Majors. <http:\/\/www.aacsb.edu\/e-business\/bachelors.html>last modified 7 Nov 2000 (Accessed 25 Nov 2000)"},{"key":"9_CR3","unstructured":"AACSB (2000b) E-Business Education Master\u2019s Degree Program. <http:\/\/www.aacsb.edu\/e-business\/msdgrprogram.html>last modified 7 Nov 2000 (Accessed 25 Nov 2000)"},{"key":"9_CR4","unstructured":"AACSB (2000c) E-Business Education Master\u2019s Degree Concentration. <http:\/\/www.aacsb.edu\/e-business\/msdgrconcent.html>last modified 19 Sep 2000 (Accessed 25 Nov 2000)"},{"key":"9_CR5","unstructured":"AIIA (1999) Career Tracking Research Project Final Report. <http:\/\/www.aiia.com.au\/publications\/Career%20Tracking%20Report%200299.pdf> (Assessed 25 Nov 2000)"},{"key":"9_CR6","unstructured":"Aptech (2000) ApTech Online Varsity. <http:\/\/www.onlinevarsity.com\/ovclovdbhome.nsf\/homepage\/openform?openform> (Accessed 7 Dec 2000)"},{"key":"9_CR7","unstructured":"Australian Chinese Daily (2000) City University of Hong Kong will offer E-Business Program. 15 Nov, p. 27 (Chinese version)"},{"issue":"1","key":"9_CR8","doi-asserted-by":"publisher","first-page":"9","DOI":"10.1108\/08876040010309185","volume":"14","author":"CP Bebko","year":"2000","unstructured":"Bebko, C. P. (2000) Service Intangibility and its Impact on Consumer Expectations of Service Quality. J Service Marketing 14(1): 9\u201326","journal-title":"J Service Marketing"},{"key":"9_CR9","unstructured":"Berst, J. (2000) B2B: Why it\u2019s the Buzz and How to Cash. ZDNet, 21 Feb <http:\/\/www.zdnet.com\/anchordesklstorylstory_4487.html> (Accessed 25 Nov 2000)"},{"key":"9_CR10","unstructured":"Castleman, T., Coulthard, D. (1999) Not Just a Job: Preparing Graduates for Careers in the IS Workforce. ACIS'99-Proceedings of the 10th Australasian Conference on Information Systems. Wellington, New Zealand, 1-3 Dec, 171\u2013182 <http:\/\/www.vuw.ac.nz\/acis99\/Papers\/PaperCastleman-097.pdf> (Accessed 25 Nov 2000)"},{"key":"9_CR11","unstructured":"Chan, E. S. K (2000) Electronic Commerce Course\/Program. < http:\/\/www.businessit.bf.rmit.edu.au\/elsieEC\/uni.htm> last modified 20 Nov 2000 (Accessed 25 Nov 2000)"},{"key":"9_CR12","unstructured":"Chan, E. S. K, Swatman, P. M. C. (1999) Electronic Commerce: A Component Model. Proceedings of the 3rd Annual CollECTeR Conference on Electronic Commerce, Wellington, New Zealand. 29 Nov. <http:\/\/www.businessit.bf.rmit.edu.au\/elsieEC\/pdf\/1999-1.pdf> (Accessed 25 Nov 2000)"},{"key":"9_CR13","unstructured":"Chan, E. S. K, Swatman, P. M. C. (2000) Electronic Commerce Careers: A Preliminary Survey of the Online Marketplace. Proceedings of the 13th Bled Electronic Commerce Conference, 19-21 June, Bled, Slovenia. <http:\/\/www.businessit.bf.rmit.edu.au\/elsieEC\/pdf\/2000-1.pdf> (Accessed 25 Nov 2000)"},{"key":"9_CR14","unstructured":"Clarke, R. (1993) EDI is But One Element of Electronic Commerce. Proceedings of the Sixth International EDI Conference, Bled, Slovenia 88\u201398 <http:\/\/www.anu.edu.au\/people\/Roger.Clarke\/EC\/Bled93.html> (Accessed 25 Nov 2000)"},{"key":"9_CR15","unstructured":"Clarke, R. (2000) e-Business Technology and Education: Virtual Universities, Virtual Professors\u2019 Johannes-Kepler-University Seminar. Linz, Austria, 30 June 2000 <http:\/\/www.anu.edu.au\/people\/Roger.Clarke\/EC\/Virtua\/UniProf.ppt> (Access 25 Nov 2000)"},{"key":"9_CR16","unstructured":"Comley, P. (1996) The Use of the Internet as a Data Collection Method. <http:\/\/www.sga.co.uk\/esomar.html> (Accessed 21 Sep 2000)"},{"key":"9_CR17","first-page":"209","volume-title":"Marketing Making the Future Happen","author":"D Corkindale","year":"1989","unstructured":"Corkindale, D., Balan, P., Rowe, C. (1989) Marketing Making the Future Happen. Thomas Nelson, Melbourne, pp. 209\u2013216"},{"key":"9_CR18","unstructured":"Davenport, T. (1996) Seven Syllables of Salience. CIO Magazine, 1 Feb. <http:\/\/www.cio.com\/archive\/020196_dave.html> (Accessed 25 Nov 2000)"},{"key":"9_CR19","unstructured":"Davis, C., Hajnal, C., de Matteis, D., Henderson, M. (1999) Management Skill Requirements for Electronic Commerce. 74\u201385. <http:\/\/business.unbsj.ca\/users\/cdavis\/papers\/Ecomm_mgcskills_IC_report.pdf> (Accessed 25 Nov 2000)"},{"key":"9_CR20","unstructured":"Democker J. (2000) B-To-B Aggregators: Vertical Domination. Internetweek Online, 2 Feb.<http:\/\/www.internetwk.com\/lead\/lead020200.htm> (Accessed 25 Nov 2000)"},{"key":"9_CR21","unstructured":"EdSurf (2000) EdSurf: the Online Distance Education Learning Resource for Adult Students.<http:\/\/www.edsurf.net\/> (Accessed 7 Dec 2000)"},{"key":"9_CR22","unstructured":"Electronic Commerce Singapore (1999) Courses\/Relevant Modules on E-Commerce. <http:\/\/www.ec.gov.sg\/24071999124071999_1.html> last modified 21 Sep 1999 (accessed 25 Nov 2000)"},{"key":"9_CR23","unstructured":"FACTOTUM Research (1996) Demand for skilled people in the IT&T industry toward the year 2000. <http:\/\/www.aiia.com.au\/publicationslDemand%20Survey%200496.pdf> (Accessed 25 Nov 2000)"},{"key":"9_CR24","unstructured":"GEM (2000) Gem Program. <http:\/\/www.heltrun.aueb.grlgem\/gem.html> last modified 7 Nov 2000 (Accessed 25 Nov 2000)"},{"key":"9_CR25","first-page":"31","volume-title":"New Product Development: responding to Market Demand","author":"G Gruenwald","year":"1992","unstructured":"Gruenwald, G. (1992) New Product Development: responding to Market Demand. NTC Business Books, Illinois, pp. 31\u201348"},{"key":"9_CR26","unstructured":"Hampe, J. F. (1998) Electronic Commerce in Universities: A Case Study Report from the University of Koblenz, Germany. Proceedings of the Eleventh International Bled Electronic Commerce Conference, Bled, Slovenia, June 8-10, p. 128"},{"key":"9_CR27","first-page":"314","volume-title":"The Marketing Book","author":"S Hart","year":"1999","unstructured":"Hart, S. (1999) New product Development. In: Baker, M. J. (ed.) The Marketing Book. The Bath Press, Great Britain, pp. 314\u2013336"},{"key":"9_CR28","unstructured":"Hecht, I. (2000) \u2018e\u2019: The Millennial Reality for Business and Education. Proceedings of New Zealand Diploma of Business Conference, Christchurch, New Zealand, 5-7 Jul"},{"key":"9_CR29","unstructured":"Hicks M. (1999) B2B Goes Boom. PCWeek, 25 Oct. <http:\/\/www.zdnet.com\/pcweek\/stories\/news\/0%2C4153%2C2376988%2C00.html> (Accessed 25. Nov 2000)"},{"key":"9_CR30","unstructured":"Jackson, D. (1999) Staff Crisis in High-tech Uni. Courses. The Australian, 19 Oct. <http:\/\/technology.news.com.au\/news\/4237258.htm> (Accessed 21 Sep 2000)"},{"issue":"2","key":"9_CR31","first-page":"11","volume":"9","author":"P Kwok","year":"2000","unstructured":"Kwok, P. (2000) Artificial Intelligence for E-commerce. Open Link, The Open University of Hong Kong, 9(2): 11","journal-title":"Open Link, The Open University of Hong Kong"},{"issue":"1","key":"9_CR32","doi-asserted-by":"crossref","first-page":"16","DOI":"10.1080\/10696679.1998.11501785","volume":"6","author":"BE Langford","year":"1998","unstructured":"Langford, B. E., Cosenza, R. M. (1998) What is service\/good analysis? J Marketing Theory and Practice 6(1): 16\u201326","journal-title":"J Marketing Theory and Practice"},{"key":"9_CR33","first-page":"24","volume-title":"Services Marketing","author":"CH Lovelock","year":"1991","unstructured":"Lovelock, C. H. (1991) Services Marketing. Prentice Hall, New Jersey, pp. 24\u201338"},{"key":"9_CR34","first-page":"16","volume-title":"Services Marketing Australia and New Zealand","author":"CH Lovelock","year":"1998","unstructured":"Lovelock, C. H., Patterson, P. G., Walker, R. H. (1998) Services Marketing Australia and New Zealand. Prentice Hall, Sydney, pp.16\u201317, 232\u2013236"},{"key":"9_CR35","unstructured":"Mahajan, V., Wind, J. (1991) New Product Models: Practice, Shortcomings, and Desired Improvements. Report No. 91-125, Marketing Science Institute"},{"key":"9_CR36","unstructured":"Management Development Institute of Singapore (2000a) Bachelor\u2019s Degree. <http:\/\/203.126.201.193\/frame_mastecbody_bac_6.htm> last modified 25 Sep 2000 (Accessed 25 Nov 2000)"},{"key":"9_CR37","unstructured":"Management Development Institute of Singapore (2000b) Master\u2019s Degree. <http:\/\/203.126.20 1.193\/frame_master_info_2.htm> last modified 16 Aug 2000 (Accessed 25 Nov 2000)"},{"key":"9_CR38","first-page":"273","volume-title":"A Managerial Approach","author":"EJ McCarthy","year":"1997","unstructured":"McCarthy, E. J., Perreault, W. D., Quester, P. G. (1997) Basic Marketing: A Managerial Approach. Irwin, Sydney, pp. 273\u2013342"},{"key":"9_CR39","doi-asserted-by":"crossref","unstructured":"McCubbrey, D. (1999) Designing an Electronic Commerce Curriculum. Communications of the Association for Information Systems 1(2) <http:\/\/cais.aisnet.org\/articles\/default.asp?vol=1&art=2_> (Accessed 25 Nov 2000)","DOI":"10.17705\/1CAIS.00102"},{"key":"9_CR40","volume-title":"A Guide to the World Wide World & Electronic Commerce","author":"PG McKeown","year":"1997","unstructured":"McKeown, P. G., Watson R. T. (1997) Metamorphosis: A Guide to the World Wide World & Electronic Commerce. John Wiley & Sons, New York"},{"key":"9_CR41","unstructured":"Mesenbourg, T. L. (1999) Measuring Electronic Business Definitions, Underlying Concepts and Measurement Plans <http:\/\/www.ecommerce.gov\/ecomnews\/e-def.html> (Accessed 25 Nov 2000) and <http:\/\/www.census.gov\/epcd\/www\/ebusines.htm> (Accessed 25 Nov 2000)"},{"key":"9_CR42","first-page":"89","volume-title":"Designing and Delivering Value","author":"WL Moore","year":"1993","unstructured":"Moore, W. L, Pessemier, E. A. (1993) Product Planning and Management: Designing and Delivering Value. McGraw-Hill, New York, pp. 89\u2013116"},{"key":"9_CR43","unstructured":"Moran, S. (1999) B-Schools, New Rules. Business 2.0, Oct. 124\u2013129"},{"key":"9_CR44","unstructured":"Nickell, J. (1999) Biz Schools Get an Update. Wired Magazine, 3 Apr. <http:\/\/www.wired.com\/news\/culture\/0,1284,18839,00.html> (Accessed 25 Nov 2000)"},{"key":"9_CR45","unstructured":"NOIE (2000) IT and T skills. The National Office of the Information Economy website. <http:\/\/www.noie.gov.au\/projects\/ecommerce\/skills\/index.htm> (Accessed 25 Nov 2000)"},{"key":"9_CR46","unstructured":"Nunes, P. F., Papas B. C. (1998) Seeking Your Fortune in the Middle Kingdom. Outlook Magazine Andersen Consulting 10(1) <http:\/\/www.ac.com\/ideas\/Outlook\/6.98\/over_currente3.html> (Accessed 25 Nov 2000) OnlineEd (2000) Welcome to Online Education: Your Future of Learning, <http:\/\/www.online.edu\/> (Accessed 7 Dec 2000)"},{"issue":"3","key":"9_CR47","doi-asserted-by":"crossref","first-page":"21","DOI":"10.1080\/10864415.1999.11518339","volume":"3","author":"S Poon","year":"1999","unstructured":"Poon, S., Swatman, P. M. C. (1999) A Longitudinal Study of Expectations in Small Business Internet Commerce. Int J Electronic Commerce 3(3): 21\u201333","journal-title":"Int J Electronic Commerce"},{"key":"9_CR48","unstructured":"Rao, M. (1999) EM-Wire: Internet Explosion Spurs Market in Training, Education. < http:\/\/www.electronicmarkets.org\/electronicmarkets\/electronicmarkets.nsf\/pages\/emw_991O_pabrai.html> (Accessed 25 Nov 2000)"},{"key":"9_CR49","doi-asserted-by":"publisher","first-page":"185","DOI":"10.2307\/3152075","volume":"XXXIV","author":"VR Rao","year":"1997","unstructured":"Rao, V. R. (1997) Resources for Research and Pedagogy on New Product Development Processes. J Marketing Research XXXIV (Feb 97): 185\u2013192 Ries, A., Ries, L. (2000) The Eleven Immutable Laws ofInternet Branding. Harper Business Publications, New York < http:\/\/www.ries.com\/lllaws\/lllaws_toc.htmb (Accessed 25 Nov 2000)","journal-title":"J Marketing Research"},{"key":"9_CR50","unstructured":"Snoke, R, Underwood, A. (1988) Generic Attributes of IS Graduates \u2014 A Queensland Study. Proceedings of the 9th Australasian Conference on Information Systems, Sydney, Australia, 29 Sep \u2014 2 Oct, pp. 615\u2013623"},{"key":"9_CR51","doi-asserted-by":"crossref","unstructured":"Smith, C. B. (1997) Casting the Net: Surveying an Internet Population. Journal of Computer Mediated Communication 3(1) <http:\/\/www.ascusc.org\/jcmclvol3\/issue1\/smith.html> (Accessed 25 Nov 2000)","DOI":"10.1111\/j.1083-6101.1997.tb00064.x"},{"key":"9_CR52","unstructured":"Songini, M. L. (2000) IT Changes Hit Supply Chains. Computerworld, Framingham, Oct16. <http:\/\/www.computerworld.com\/cwi\/story\/0.1199.NAV 47 ST052455,00.html> (Accessed 25 Nov 2000)"},{"key":"9_CR53","unstructured":"Tabor, M. B. W. (1999) Latest Hit on Campus: Crescendo in E-Major. New York Times Special Section on E-Commerce, 22 Sep. <http:\/\/www.nytimes.com\/libraryltech\/99\/09\/biztech\/technology\/22tabo.htmb (Accessed 25 Nov 2000)"},{"key":"9_CR54","volume-title":"Auction Sites In Bind Trying To Attract Return Bidders","author":"LS Tillett","year":"2000","unstructured":"Tillett, L. S. (2000) Auction Sites In Bind Trying To Attract Return Bidders. Internerweek, Manhasset, Oct 9"},{"key":"9_CR55","first-page":"291","volume-title":"Electronic Commerce A Managerial Perspective","author":"E Turban","year":"2000","unstructured":"Turban, E., Lee, J., King, D., Chung H. M. (2000) Electronic Commerce A Managerial Perspective. Prentice-Hall, New Jersey, 11: 291\u2013299"},{"key":"9_CR56","unstructured":"University of Texas (2000) Measuring the Internet Economy 6 June 2000. <http:\/\/www.Internetindicators.com\/june_full_report.PDF> (Accessed 25 Nov 2000)"},{"key":"9_CR57","first-page":"164","volume-title":"Design and Marketing of New Products","author":"GL Urban","year":"1993","unstructured":"Urban, G. L., Hauser, J. R (1993) Design and Marketing of New Products. Prentice Hall, New Jersey, pp. 164\u2013175"},{"key":"9_CR58","volume-title":"Business Education in Electronic Commerce: a Survey on the Internet","author":"S Wang","year":"1997","unstructured":"Wang, S., Williams, L. (1997) Business Education in Electronic Commerce: a Survey on the Internet. Working Paper Series No. Business 97-001, Faculty of Business, University of New Brunswick, Saint John"},{"key":"9_CR59","doi-asserted-by":"publisher","first-page":"1","DOI":"10.2307\/3152060","volume":"XXXIV","author":"J Wind","year":"1997","unstructured":"Wind, J., Mahajan, V. (1997) Issues and Opportunities in New Product Development: An Introduction to the Special Issues. J Marketing Research XXXIV (Feb 97): 1\u201312","journal-title":"J Marketing Research"},{"key":"9_CR60","unstructured":"Young, J., Keen. C. (1998) Potential Information System Professionals: Initial Post Graduation Appointment Experiences. Proceedings of the 9th Australasian Conference on Information Systems, Sydney, Australia, 29 Sep \u2014 2 Oct, pp. 709\u2013721"}],"container-title":["Lectures in E-Commerce"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-7091-6213-2_9.pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2020,11,23]],"date-time":"2020-11-23T09:28:32Z","timestamp":1606123712000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-7091-6213-2_9"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2001]]},"ISBN":["9783211836231","9783709162132"],"references-count":60,"URL":"https:\/\/doi.org\/10.1007\/978-3-7091-6213-2_9","relation":{},"subject":[],"published":{"date-parts":[[2001]]}}}