{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,28]],"date-time":"2025-03-28T04:54:44Z","timestamp":1743137684279,"version":"3.40.3"},"publisher-location":"Singapore","reference-count":14,"publisher":"Springer Singapore","isbn-type":[{"type":"print","value":"9789811536069"},{"type":"electronic","value":"9789811536076"}],"license":[{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"},{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020]]},"DOI":"10.1007\/978-981-15-3607-6_32","type":"book-chapter","created":{"date-parts":[[2020,5,22]],"date-time":"2020-05-22T11:03:09Z","timestamp":1590145389000},"page":"397-408","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":4,"title":["Sentiment Analysis Based on Users\u2019 Emotional Reactions About Ride-Sharing Services on Facebook and Twitter"],"prefix":"10.1007","author":[{"given":"Md.","family":"Sabab Zulfiker","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Nasrin","family":"Kabir","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Hafsa Moontari","family":"Ali","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Mohammad Reduanul","family":"Haque","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Morium","family":"Akter","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7184-2809","authenticated-orcid":false,"given":"Mohammad Shorif","family":"Uddin","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2020,5,23]]},"reference":[{"key":"32_CR1","unstructured":"Abdelrazeq A, Jan\u00dfen D, Tummel C, Jeschke S, Richert A (2015) Sentiment analysis of social media for evaluating universities. In: The second international conference on digital information processing, data mining, and wireless communications (DIPDMWC 2015), p 49"},{"issue":"2010","key":"32_CR2","first-page":"1320","volume":"10","author":"A Pak","year":"2010","unstructured":"Pak A, Paroubek P (2010) Twitter as a corpus for sentiment analysis and opinion mining. LREc 10(2010):1320\u20131326","journal-title":"LREc"},{"key":"32_CR3","unstructured":"Bani L, Mihanovi A, Brakus M (2013) Using big data and sentiment analysis in product evaluation. In: 2013 36th international convention on information and communication technology, electronics and microelectronics (MIPRO). IEEE, pp 1149\u20131154"},{"key":"32_CR4","unstructured":"Liu B (2009) Handbook chapter: sentiment analysis and subjectivity. Handbook of natural language processing. Marcel Dekker, Inc., New York, NY, USA"},{"key":"32_CR5","doi-asserted-by":"crossref","unstructured":"Nasukawa T, Yi J (2003) Sentiment analysis: capturing favorability using natural language processing. In: Proceedings of the 2nd international conference on knowledge capture. ACM, pp 70\u201377","DOI":"10.1145\/945645.945658"},{"key":"32_CR6","doi-asserted-by":"crossref","unstructured":"Nassirtoussi AK, Aghabozorgi S, Wah TY, Ngo DCL (2014) Text mining for market prediction: a systematic review. Expert Syst Appl 41(16):7653\u20137670","DOI":"10.1016\/j.eswa.2014.06.009"},{"key":"32_CR7","doi-asserted-by":"crossref","unstructured":"Baj-Rogowska A (2017) Sentiment analysis of Facebook posts: the Uber case. In: 2017 eighth international conference on intelligent computing and information systems (ICICIS). IEEE, pp 391\u2013395","DOI":"10.1109\/INTELCIS.2017.8260068"},{"key":"32_CR8","unstructured":"Hassan A, Amin MR, Mohammed N, Azad AKA (2016) Sentiment analysis on bangla and romanized bangla text (BRBT) using deep recurrent models. \narXiv:1610.00369"},{"key":"32_CR9","doi-asserted-by":"crossref","unstructured":"Nabi, MM, Altaf MT, Ismail S (2016) Detecting sentiment from Bangla text using machine learning technique and feature analysis. Int J Comput Appl 153(11)","DOI":"10.5120\/ijca2016912230"},{"key":"32_CR10","unstructured":"Wang H, Can D, Kazemzadeh A, Bar F, Narayanan S (2012) A system for real-time twitter sentiment analysis of 2012 us presidential election cycle. In: Proceedings of the ACL 2012 system demonstrations. Association for Computational Linguistics, pp 115\u2013120"},{"key":"32_CR11","unstructured":"Kouloumpis E, Wilson T, Moore J (2011) Twitter sentiment analysis: the good the bad and the omg!. In: Fifth international AAAI conference on weblogs and social media"},{"key":"32_CR12","doi-asserted-by":"crossref","unstructured":"Liu B, Zhang L (2012) A survey of opinion mining and sentiment analysis. In: Mining text data. Springer, Boston, MA, pp 415\u2013463","DOI":"10.1007\/978-1-4614-3223-4_13"},{"key":"32_CR13","doi-asserted-by":"crossref","unstructured":"Islam T, Bappy AR, Rahman T, Uddin MS (2016) Filtering political sentiment in social media from textual information. In: 2016 5th international conference on informatics, electronics and vision (ICIEV). IEEE, pp 663\u2013666","DOI":"10.1109\/ICIEV.2016.7760084"},{"key":"32_CR14","doi-asserted-by":"crossref","unstructured":"Moraes R, Valiati JF, GaviO Neto WP (2013) Document-level sentiment classification: an empirical comparison between SVM and ANN. Expert Syst Appl 40(2):621\u2013633","DOI":"10.1016\/j.eswa.2012.07.059"}],"container-title":["Algorithms for Intelligent Systems","Proceedings of International Joint Conference on Computational Intelligence"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-981-15-3607-6_32","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2020,9,28]],"date-time":"2020-09-28T16:35:06Z","timestamp":1601310906000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-981-15-3607-6_32"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020]]},"ISBN":["9789811536069","9789811536076"],"references-count":14,"URL":"https:\/\/doi.org\/10.1007\/978-981-15-3607-6_32","relation":{},"ISSN":["2524-7565","2524-7573"],"issn-type":[{"type":"print","value":"2524-7565"},{"type":"electronic","value":"2524-7573"}],"subject":[],"published":{"date-parts":[[2020]]},"assertion":[{"value":"23 May 2020","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}}]}}