{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,27]],"date-time":"2025-03-27T04:27:44Z","timestamp":1743049664751,"version":"3.40.3"},"publisher-location":"Singapore","reference-count":50,"publisher":"Springer Singapore","isbn-type":[{"type":"print","value":"9789811552311"},{"type":"electronic","value":"9789811552328"}],"license":[{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020]]},"DOI":"10.1007\/978-981-15-5232-8_21","type":"book-chapter","created":{"date-parts":[[2020,5,8]],"date-time":"2020-05-08T12:02:53Z","timestamp":1588939373000},"page":"237-249","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["To Explore the Factors that Affect Behavior of Employee Regarding Knowledge Sharing in IT Service Companies"],"prefix":"10.1007","author":[{"given":"Kiran Naz","family":"Abbasi","sequence":"first","affiliation":[]},{"given":"Syed Fakhar","family":"Bilal","sequence":"additional","affiliation":[]},{"given":"Saqib","family":"Ali","sequence":"additional","affiliation":[]},{"given":"Muhammad","family":"Naeem","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2020,5,9]]},"reference":[{"key":"21_CR1","doi-asserted-by":"crossref","unstructured":"Alavi, M., Leidner, D.E.: Review: knowledge management and knowledge management systems: conceptual foundations and research issues. MIS Q. 107\u2013136 (2001)","DOI":"10.2307\/3250961"},{"key":"21_CR2","unstructured":"Amichai-Hamburger, Y., McKenna, K.Y.A., Tal, S.-A.: E-empowerment: empowerment by the Internet. Comput. Hum. Behavior 24, 1776\u20131789 (2008)"},{"issue":"4","key":"21_CR3","doi-asserted-by":"publisher","first-page":"713","DOI":"10.1108\/JKM-10-2015-0401","volume":"20","author":"A Anand","year":"2016","unstructured":"Anand, A., Walsh, I.: Should knowledge be shared generously? Tracing insights from past to present and describing a model. J. Knowl. Manag. 20(4), 713\u2013730 (2016)","journal-title":"J. Knowl. Manag."},{"issue":"1","key":"21_CR4","doi-asserted-by":"publisher","first-page":"21","DOI":"10.1007\/s10551-012-1298-2","volume":"107","author":"JB Avey","year":"2012","unstructured":"Avey, J.B., Wernsing, T.S., Palanski, M.E.: Exploring the process of ethical leadership: the mediating role of employee voice and psychological ownership. J. Bus. Ethics 107(1), 21\u201334 (2012)","journal-title":"J. Bus. Ethics"},{"key":"21_CR5","volume-title":"Self-Efficacy: The Exercise of Control","author":"A Bandura","year":"1997","unstructured":"Bandura, A.: Self-Efficacy: The Exercise of Control. W.H. Freeman, New York (1997)"},{"issue":"8","key":"21_CR6","doi-asserted-by":"publisher","first-page":"1622","DOI":"10.1016\/j.jbusres.2013.09.006","volume":"67","author":"M Birasnav","year":"2014","unstructured":"Birasnav, M.: Knowledge management and organizational performance in the service industry: the role of transformational leadership beyond the effects of transactional leadership. J. Bus. Res. 67(8), 1622\u20131629 (2014)","journal-title":"J. Bus. Res."},{"key":"21_CR7","volume-title":"Exchange & Power in Social Life","author":"PM Blau","year":"1964","unstructured":"Blau, P.M.: Exchange & Power in Social Life. Wiley, New York (1964)"},{"key":"21_CR8","doi-asserted-by":"publisher","first-page":"87","DOI":"10.2307\/25148669","volume":"29","author":"GW Bock","year":"2005","unstructured":"Bock, G.W., Zmud, B., Kim, Y.G., Lee, L.N.: Behavioral intention formation in knowledge sharing: examining the roles of extrinsic motivators, social psychological forces, and organizational climate. MIS Q. 29, 87\u2013111 (2005)","journal-title":"MIS Q."},{"issue":"6","key":"21_CR9","doi-asserted-by":"publisher","first-page":"595","DOI":"10.1016\/j.leaqua.2006.10.004","volume":"17","author":"ME Brown","year":"2006","unstructured":"Brown, M.E., Trevi\u00f1o, L.K.: Ethical leadership: a review and future directions. Leadersh. Q. 17(6), 595\u2013616 (2006)","journal-title":"Leadersh. Q."},{"key":"21_CR10","unstructured":"Cabrera, A., Cabrera, E.F.: Knowledge-sharing dilemmas. Organ. Stud. 23(5), 687\u2013710 (2002)"},{"issue":"5","key":"21_CR11","doi-asserted-by":"publisher","first-page":"1544","DOI":"10.1016\/j.jbusres.2015.10.014","volume":"69","author":"J-G Cegarra-Navarro","year":"2016","unstructured":"Cegarra-Navarro, J.-G., Soto-Acosta, P., Wensley, A.: Structured knowledge processes and firm performance: the role of organizational agility. J. Bus. Res. 69(5), 1544\u20131549 (2016)","journal-title":"J. Bus. Res."},{"key":"21_CR12","doi-asserted-by":"crossref","unstructured":"Chang, H.H., Chung, S.-S.: Social capital and individual motivations on knowledge sharing: participant involvement as a moderator. Inf. Manag. 48, 9\u201318 (2011)","DOI":"10.1016\/j.im.2010.11.001"},{"key":"21_CR13","unstructured":"Chin, W.W.: The partial least squares approach for structural equation modeling (1998)"},{"key":"21_CR14","volume-title":"Working Knowledge: How Organizations Manage What They Know","author":"TH Davenport","year":"1998","unstructured":"Davenport, T.H., Prusak, L.: Working Knowledge: How Organizations Manage What They Know. Harvard Business School Press, Boston (1998)"},{"key":"21_CR15","doi-asserted-by":"crossref","unstructured":"Davis, F.D.: Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Q. 13, 319\u2013340 (1989)","DOI":"10.2307\/249008"},{"issue":"4","key":"21_CR16","doi-asserted-by":"publisher","first-page":"26","DOI":"10.1177\/107179190401000403","volume":"10","author":"KB DeTienne","year":"2004","unstructured":"DeTienne, K.B., Dyer, G., Hoopes, C., Harris, S.: Toward a model of effective knowledge management and directions for future research: culture, leadership, and CKOs. J. Leadersh. Organ. Stud. 10(4), 26\u201343 (2004)","journal-title":"J. Leadersh. Organ. Stud."},{"key":"21_CR17","volume-title":"Managing the Knowledge Intensive Firm","author":"N Ejler","year":"2011","unstructured":"Ejler, N., Poulfelt, F., Czerniawska, F.: Managing the Knowledge Intensive Firm. Routledge, London (2011)"},{"issue":"4","key":"21_CR18","doi-asserted-by":"publisher","first-page":"555","DOI":"10.1002\/hrm.20299","volume":"48","author":"T Felin","year":"2009","unstructured":"Felin, T., Zenger, T.R., Tomsik, J.: The knowledge economy: emerging organizational forms, missing microfoundations, and key considerations for managing human capital. Hum. Resour. Manag. 48(4), 555\u2013570 (2009)","journal-title":"Hum. Resour. Manag."},{"key":"21_CR19","doi-asserted-by":"crossref","unstructured":"Foss, N.J., Husted, K., Michailova, S.: Governing knowledge sharing in organizations: levels of analysis, governance mechanisms, and research directions. J. Manag. Stud. 47, 455\u2013482 (2010)","DOI":"10.1111\/j.1467-6486.2009.00870.x"},{"issue":"6","key":"21_CR20","doi-asserted-by":"publisher","first-page":"871","DOI":"10.1002\/hrm.20320","volume":"48","author":"NJ Foss","year":"2009","unstructured":"Foss, N.J., Minbaeva, D.B., Pedersen, T., Reinholt, M.: Encouraging knowledge sharing among employees: how job design matters. Hum. Resour. Manag. 48(6), 871\u2013893 (2009)","journal-title":"Hum. Resour. Manag."},{"key":"21_CR21","doi-asserted-by":"publisher","first-page":"71e102","DOI":"10.2753\/MIS0742-1222260303","volume":"26","author":"J F\u00fcller","year":"2009","unstructured":"F\u00fcller, J., M\u00fchlbacher, H., Matzler, K., Jaweckl, G.: Consumer empowerment through internet-based co-creation. J. Manag. Inf. Syst. 26, 71e102 (2009)","journal-title":"J. Manag. Inf. Syst."},{"issue":"4","key":"21_CR22","first-page":"571","volume":"48","author":"M Gagn\u00e9","year":"2009","unstructured":"Gagn\u00e9, M.: A model of knowledge-sharing motivation. Hum. Res. Manag. 48(4), 571\u2013589 (2009)","journal-title":"Hum. Res. Manag."},{"key":"21_CR23","volume-title":"Work Redesign","author":"JR Hackman","year":"1980","unstructured":"Hackman, J.R., Oldham, G.R.: Work Redesign. Addison-Wesley, Reading (1980)"},{"key":"21_CR24","unstructured":"Hair, J.F., Hult, G.T.M., Ringle, C., Sarstedt, M.: A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Sage Publications (2013)"},{"key":"21_CR25","unstructured":"Hislop, D.: Mission impossible? Communicating and sharing knowledge via information technology. J. Inf. Technol. 17(3), 165\u2013177 (2002)"},{"key":"21_CR26","unstructured":"Hon, A.H.Y., Rensvold, R.B.: An interactional perspective on perceived empowerment: the role of personal needs and task context. Int. J. Hum. Resour. Manag. 17, 959\u2013982 (2006)"},{"issue":"5","key":"21_CR27","doi-asserted-by":"publisher","first-page":"816","DOI":"10.1037\/a0036911","volume":"99","author":"X Huang","year":"2014","unstructured":"Huang, X., Hsieh, J.J., He, W.: Expertise dissimilarity and creativity: the contingent roles of tacit and explicit knowledge sharing. J. Appl. Psychol. 99(5), 816\u2013830 (2014)","journal-title":"J. Appl. Psychol."},{"issue":"4","key":"21_CR28","doi-asserted-by":"publisher","first-page":"337","DOI":"10.1177\/1534484303257985","volume":"2","author":"M Ipe","year":"2003","unstructured":"Ipe, M.: Knowledge sharing in organizations: a conceptual framework. Hum. Resour. Dev. Rev. 2(4), 337\u2013359 (2003)","journal-title":"Hum. Resour. Dev. Rev."},{"issue":"1","key":"21_CR29","doi-asserted-by":"publisher","first-page":"33","DOI":"10.1007\/s10551-012-1373-8","volume":"115","author":"KM Kacmar","year":"2013","unstructured":"Kacmar, K.M., Andrews, M.C., Harris, K.J., Tepper, B.J.: Ethical leadership and subordinate outcomes: the mediating role of organizational politics and the moderating role of political skill. J. Bus. Ethics 115(1), 33\u201344 (2013)","journal-title":"J. Bus. Ethics"},{"key":"21_CR30","doi-asserted-by":"crossref","unstructured":"Kankanhalli, A., Tan, B.C.Y., Wei, K.-K.: Contributing knowledge to electronic knowledge repositories: an empirical investigation. MIS Q. 29, 113\u2013143 (2005b)","DOI":"10.2307\/25148670"},{"key":"21_CR31","doi-asserted-by":"publisher","first-page":"11","DOI":"10.1016\/j.jbusres.2017.07.018","volume":"81","author":"A Kianto","year":"2017","unstructured":"Kianto, A., S\u00e1enz, J., Aramburu, A.: Knowledge management practices, intellectual capabilities and innovation. J. Bus. Res. 81, 11\u201320 (2017)","journal-title":"J. Bus. Res."},{"issue":"2","key":"21_CR32","doi-asserted-by":"publisher","first-page":"575","DOI":"10.1037\/a0037834","volume":"100","author":"SL Kim","year":"2015","unstructured":"Kim, S.L., Yun, S.: The effect of coworker knowledge sharing on performance and its boundary conditions: an interactional perspective. J. Appl. Psychol. 100(2), 575\u2013582 (2015)","journal-title":"J. Appl. Psychol."},{"key":"21_CR33","doi-asserted-by":"crossref","unstructured":"Koriat, N., Gelbard, R.: Knowledge sharing motivation among IT personnel: integrated model and implications of employment contracts. Int. J. Inf. Manag. 34, 577\u2013591 (2014)","DOI":"10.1016\/j.ijinfomgt.2014.04.009"},{"key":"21_CR34","unstructured":"Kraimer, M.L., Seibert, S.E., Liden, R.C.: Psychological empowerment as a multidimensional construct: a test of construct validity. Educ. Psychol. Meas. 59, 127\u2013142 (1999)"},{"issue":"03","key":"21_CR35","doi-asserted-by":"publisher","first-page":"277","DOI":"10.1017\/beq.2016.30","volume":"26","author":"LW Lam","year":"2016","unstructured":"Lam, L.W., Loi, R., Chan, K.W., Liu, Y.: Voice more and stay longer: how ethical leaders influence employee voice and exit intentions. Bus. Ethics Q. 26(03), 277\u2013300 (2016)","journal-title":"Bus. Ethics Q."},{"key":"21_CR36","doi-asserted-by":"crossref","unstructured":"Lin, S.-W., Lo, L.Y.-S.: Mechanisms to motivate knowledge sharing: integrating the reward systems and social network perspectives. J. Knowl. Manag. 19, 212\u2013235 (2015)","DOI":"10.1108\/JKM-05-2014-0209"},{"issue":"1","key":"21_CR37","doi-asserted-by":"publisher","first-page":"151","DOI":"10.5465\/amj.2008.0276","volume":"55","author":"DM Mayer","year":"2012","unstructured":"Mayer, D.M., Aquino, K., Greenbaum, R.L., Kuenzi, M.: Who displays ethical leadership, and why does it matter? An examination of antecedents and consequences of ethical leadership. Acad. Manag. J. 55(1), 151\u2013171 (2012)","journal-title":"Acad. Manag. J."},{"issue":"5","key":"21_CR38","doi-asserted-by":"publisher","first-page":"1035","DOI":"10.1016\/j.jbusres.2014.10.005","volume":"68","author":"B Michaelis","year":"2015","unstructured":"Michaelis, B., Wagner, J., Schweizer, L.: Knowledge as a key in the relationship between high-performance work systems and workforce productivity. J. Bus. Res. 68(5), 1035\u20131044 (2015)","journal-title":"J. Bus. Res."},{"key":"21_CR39","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1016\/j.jbusres.2016.09.004","volume":"70","author":"P Mikalef","year":"2017","unstructured":"Mikalef, P., Pateli, A.: Information technology-enabled dynamic capabilities and their indirect effect on competitive performance: findings from PLS-SEM and fsQCA. J. Bus. Res. 70, 1\u201316 (2017)","journal-title":"J. Bus. Res."},{"issue":"4","key":"21_CR40","doi-asserted-by":"publisher","first-page":"378","DOI":"10.1016\/j.hrmr.2012.10.001","volume":"23","author":"D Minbaeva","year":"2013","unstructured":"Minbaeva, D.: Strategic HRM in building micro-foundations of organizational knowledge-based performance. Hum. Resour. Manag. Rev. 23(4), 378\u2013390 (2013)","journal-title":"Hum. Resour. Manag. Rev."},{"issue":"3","key":"21_CR41","doi-asserted-by":"publisher","first-page":"387","DOI":"10.1002\/hrm.21478","volume":"51","author":"D Minbaeva","year":"2012","unstructured":"Minbaeva, D., M\u00e4kel\u00e4, K., Rabbiosi, L.: Linking HRM and knowledge transfer via individual-level mechanisms. Hum. Resour. Manag. 51(3), 387\u2013405 (2012)","journal-title":"Hum. Resour. Manag."},{"key":"21_CR42","volume-title":"Designing Knowledge Organizations","author":"J Morabito","year":"2017","unstructured":"Morabito, J., Sack, I., Bhate, A.: Designing Knowledge Organizations. Wiley, Chichester (2017)"},{"key":"21_CR43","unstructured":"Nickols, F.: The knowledge in knowledge management. In: The Knowledge Management Yearbook, 2000\u20132001 (2000a)"},{"key":"21_CR44","volume-title":"Managing Flow: A Process Theory of the Knowledge-Based Firm","author":"I Nonaka","year":"2015","unstructured":"Nonaka, I., Toyama, R., Hirata, T.: Managing Flow: A Process Theory of the Knowledge-Based Firm. Palgrave Macmillan, NewYork (2015)"},{"key":"21_CR45","doi-asserted-by":"crossref","unstructured":"Polanyi, M.: The tacit dimension, Chapter 7. In: Laurence, P. (ed.) Knowledge in Organisations, pp. 135e146. Butterworth-Heinemann, Boston (1997)","DOI":"10.1016\/B978-0-7506-9718-7.50010-X"},{"issue":"3","key":"21_CR46","doi-asserted-by":"publisher","first-page":"18","DOI":"10.1108\/13673270510602746","volume":"9","author":"A Riege","year":"2005","unstructured":"Riege, A.: Three-dozen knowledge-sharing barriers managers must consider. J. Knowl. Manag. 9(3), 18\u201335 (2005)","journal-title":"J. Knowl. Manag."},{"issue":"6","key":"21_CR47","doi-asserted-by":"publisher","first-page":"1239","DOI":"10.5465\/amj.2006.23478718","volume":"49","author":"A Srivastava","year":"2006","unstructured":"Srivastava, A., Bartol, K.M., Locke, E.A.: Empowering leadership in management teams: effects on knowledge sharing, efficacy, and performance. Acad. Manag. J. 49(6), 1239\u20131251 (2006)","journal-title":"Acad. Manag. J."},{"key":"21_CR48","unstructured":"Szulanski, G., Cappetta, R., Jensen, R.J.: When and how trustworthiness matters: knowledge transfer and the moderating effect of causal ambiguity. Organ. Sci. 15(5), 600\u2013613 (2004)"},{"key":"21_CR49","volume-title":"Work and motivation","author":"V Vroom","year":"1964","unstructured":"Vroom, V.: Work and motivation. Wiley, New York (1964)"},{"key":"21_CR50","unstructured":"Zack, M.H.: Managing codified knowledge. Sloan Manag. Rev. 40(4), 45\u201358 (1999)"}],"container-title":["Communications in Computer and Information Science","Intelligent Technologies and Applications"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-981-15-5232-8_21","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2020,5,9]],"date-time":"2020-05-09T02:02:59Z","timestamp":1588989779000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-981-15-5232-8_21"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020]]},"ISBN":["9789811552311","9789811552328"],"references-count":50,"URL":"https:\/\/doi.org\/10.1007\/978-981-15-5232-8_21","relation":{},"ISSN":["1865-0929","1865-0937"],"issn-type":[{"type":"print","value":"1865-0929"},{"type":"electronic","value":"1865-0937"}],"subject":[],"published":{"date-parts":[[2020]]},"assertion":[{"value":"9 May 2020","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"INTAP","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Intelligent Technologies and Applications","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Bahawalpur","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Pakistan","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2019","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"6 November 2019","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"8 November 2019","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"intap2019","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"http:\/\/jdconline.net\/intap\/index.html","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Single-blind","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"EasyChair","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"224","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"60","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"6","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"27% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"3","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"5","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"Yes","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"1 Invited Paper","order":10,"name":"additional_info_on_review_process","label":"Additional Info on Review Process","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}}]}}