{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,15]],"date-time":"2025-06-15T22:21:50Z","timestamp":1750026110549,"version":"3.40.3"},"publisher-location":"Singapore","reference-count":17,"publisher":"Springer Singapore","isbn-type":[{"type":"print","value":"9789811557835"},{"type":"electronic","value":"9789811557842"}],"license":[{"start":{"date-parts":[[2020,5,30]],"date-time":"2020-05-30T00:00:00Z","timestamp":1590796800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"},{"start":{"date-parts":[[2020,5,30]],"date-time":"2020-05-30T00:00:00Z","timestamp":1590796800000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2021]]},"DOI":"10.1007\/978-981-15-5784-2_17","type":"book-chapter","created":{"date-parts":[[2020,5,29]],"date-time":"2020-05-29T08:04:41Z","timestamp":1590739481000},"page":"207-219","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":1,"title":["Potentials of Emotionally Sensitive Applications Using Machine Learning"],"prefix":"10.1007","author":[{"given":"Ralf-Christian","family":"H\u00e4rting","sequence":"first","affiliation":[]},{"given":"Sebastian","family":"Schmidt","sequence":"additional","affiliation":[]},{"given":"Daniel","family":"Krum","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2020,5,30]]},"reference":[{"unstructured":"Chui, M., Manyika, J., Henke, N., Chung, R., Nel, P., Malhotra, S.: Notes from the AI frontier: insight from hundreds of use cases (2018)","key":"17_CR1"},{"unstructured":"Ivanov, S.H., Webster, C.: Adoption of robots, artificial intelligence and service automation by travel, tourism and hospitality companies\u2014a cost-benefit analysis. In: Artificial Intelligence and Service Automation by Travel, Tourism and Hospitality Companies\u2013A Cost-Benefit Analysis (2017)","key":"17_CR2"},{"unstructured":"Business Insider, 80% of businesses want chatbots by 2020. https:\/\/www.businessinsider.de\/80-of-businesses-want-chatbots-by-2020-2016-12?r=US&IR=T. Accessed 20 Mar 2019","key":"17_CR3"},{"key":"17_CR4","doi-asserted-by":"publisher","first-page":"18","DOI":"10.1109\/T-AFFC.2010.1","volume":"1","author":"R Calvo","year":"2010","unstructured":"Calvo, R., D\u2019Mello, S.: Affect detection: an interdisciplinary review of models, methods, and their applications. Trans. Affect. Comput. 1, 18\u201337 (2010)","journal-title":"Trans. Affect. Comput."},{"unstructured":"Wolfangel, E.: Die Seele auf der Zunge. Die Zeit, pp. 27\u201328 (2008)","key":"17_CR5"},{"doi-asserted-by":"crossref","unstructured":"Picard, R.W.: Affective Computing. MIT press (2000)","key":"17_CR6","DOI":"10.7551\/mitpress\/1140.001.0001"},{"issue":"10","key":"17_CR7","doi-asserted-by":"publisher","first-page":"15","DOI":"10.1002\/pfi.4140441005","volume":"44","author":"S Holt","year":"2005","unstructured":"Holt, S., Jones, S.: Emotional intelligence and organizational performance: implications for performance consultants and educators. Perform. Improv. 44(10), 15\u201321 (2005)","journal-title":"Perform. Improv."},{"key":"17_CR8","doi-asserted-by":"publisher","DOI":"10.4324\/9780203793206","volume-title":"The Discovery of Grounded Theory: Strategies for Qualitative Research","author":"B Glaser","year":"2017","unstructured":"Glaser, B., Strauss, A.: The Discovery of Grounded Theory: Strategies for Qualitative Research. Routledge, London and New York (2017)"},{"unstructured":"Strauss, A., Corbin, J.: Grounded Theory Methodology\u2014An overview. Published in Handbook of qualitative research von Denzin, N. und Lincoln, Y., Thousand Oaks (1994)","key":"17_CR9"},{"issue":"1","key":"17_CR10","first-page":"45","volume":"5","author":"SB Thomson","year":"2011","unstructured":"Thomson, S.B.: Sample size and grounded theory. JOAAG 5(1), 45\u201352 (2011)","journal-title":"JOAAG"},{"unstructured":"Stadler, E., M\u00fcndliche Befragung, published in \u201cEmpirisches wissenschaftliches Arbeiten: Ein Studienbuch f\u00fcr die Bildungswissenschaften\u201d von J. Aeppli u.a., published by utb GmbH (2014)","key":"17_CR11"},{"unstructured":"Grounded Theory Institut. http:\/\/www.groundedtheory.com\/what-is-gt.aspx. Accessed 8 Feb 2019","key":"17_CR12"},{"key":"17_CR13","volume-title":"Basics of Qualitative Research: Procedures and Techniques for Developing Grounded Theory. Published by Thousand Oaks","author":"A Strauss","year":"1998","unstructured":"Strauss, A., Corbin, J.: Basics of Qualitative Research: Procedures and Techniques for Developing Grounded Theory. Published by Thousand Oaks. Sage, CA (1998)"},{"unstructured":"Wirtschaftskammer \u00d6sterreich, Digitalisierung der Wirtschaft. Bedeutung, Chancen und Herausforderungen, Stabsabteilung Wirtschaftspolitik, Wien (2016)","key":"17_CR14"},{"issue":"1","key":"17_CR15","doi-asserted-by":"publisher","first-page":"66","DOI":"10.1007\/s11747-015-0441-x","volume":"44","author":"Tuck Siong Chung","year":"2015","unstructured":"Chung, T.S., Wedel, M., Rust, R.T.: Adaptive personalization using social networks. J. Acad. Mark. Sci. 44(1) (2016)","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"17_CR16","doi-asserted-by":"publisher","first-page":"23","DOI":"10.1007\/s42354-019-0147-1","volume":"3","author":"Jana Eschweiler","year":"2018","unstructured":"Eschweiler, J., Tiefemann, M., M\u00f6ller, T., Rameseder, S., Hechler, E.: Lernen aus Daten. Digitale Welt 3(1) (2019)","journal-title":"Digitale Welt"},{"issue":"S1","key":"17_CR17","doi-asserted-by":"publisher","first-page":"1925","DOI":"10.1007\/s10586-018-2334-5","volume":"22","author":"Kyungyong Chung","year":"2018","unstructured":"Chung, K., Park, R.: Chatbot-based healthcare service with a knowledge base for cloud computing. Clust. Comput. 22 (2019)","journal-title":"Cluster Computing"}],"container-title":["Smart Innovation, Systems and Technologies","Human Centred Intelligent Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-981-15-5784-2_17","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,3,7]],"date-time":"2024-03-07T14:24:14Z","timestamp":1709821454000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-981-15-5784-2_17"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020,5,30]]},"ISBN":["9789811557835","9789811557842"],"references-count":17,"URL":"https:\/\/doi.org\/10.1007\/978-981-15-5784-2_17","relation":{},"ISSN":["2190-3018","2190-3026"],"issn-type":[{"type":"print","value":"2190-3018"},{"type":"electronic","value":"2190-3026"}],"subject":[],"published":{"date-parts":[[2020,5,30]]},"assertion":[{"value":"30 May 2020","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}}]}}