{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,5,13]],"date-time":"2025-05-13T16:25:37Z","timestamp":1747153537530,"version":"3.40.5"},"publisher-location":"Singapore","reference-count":30,"publisher":"Springer Singapore","isbn-type":[{"type":"print","value":"9789811617805"},{"type":"electronic","value":"9789811617812"}],"license":[{"start":{"date-parts":[[2021,9,10]],"date-time":"2021-09-10T00:00:00Z","timestamp":1631232000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"},{"start":{"date-parts":[[2021,9,10]],"date-time":"2021-09-10T00:00:00Z","timestamp":1631232000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2022]]},"DOI":"10.1007\/978-981-16-1781-2_14","type":"book-chapter","created":{"date-parts":[[2021,9,9]],"date-time":"2021-09-09T15:05:30Z","timestamp":1631199930000},"page":"137-147","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":1,"title":["How Does the Local Government Provide Official Website and Twitter Quality? Case Study of Three Local Governments of Indonesia"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-4048-1780","authenticated-orcid":false,"given":"Nurul Kharismawati","family":"Kamaludin","sequence":"first","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-6730-0273","authenticated-orcid":false,"given":"Achmad","family":"Nurmandi","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5687-0812","authenticated-orcid":false,"family":"Salahudin","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2021,9,10]]},"reference":[{"key":"14_CR1","doi-asserted-by":"publisher","unstructured":"Napitupulu DB (2016) Kualitas layanan E-Government (Sebuah Analisa Di Pemkot X Dengan Pendekatan E-Govqual Dan Ipa). J Penelit Pos dan Inform 6(2):153. https:\/\/doi.org\/10.17933\/jppi.2016.060203","DOI":"10.17933\/jppi.2016.060203"},{"key":"14_CR2","doi-asserted-by":"publisher","unstructured":"Warjiyono W et al (2018) Pengukuran Kualitas Website Pemerintah Desa Jagalempeni Menggunakan Metode Webqual 4.0. J Efisiensi 5(1):139. https:\/\/doi.org\/10.25126\/jtiik.201852666","DOI":"10.25126\/jtiik.201852666"},{"key":"14_CR3","unstructured":"Pratiwi ADE, Wardani NH (2019) Analisis Kualitas Situs Web Pemerintah Daerah Pelayanan Perijinan Terpadu Terhadap Kepuasan Pengguna Menggunakan Model E-Govqual (Studi Kasus: Dinas. Teknol Inf dan 3(9):9177\u20139185"},{"key":"14_CR4","doi-asserted-by":"publisher","unstructured":"Kagalwala T (2018) Status of nurses in India. Indian Pediatr 55(10):919\u2013920. https:\/\/doi.org\/10.1007\/s13312-018-1410-5","DOI":"10.1007\/s13312-018-1410-5"},{"key":"14_CR5","unstructured":"Kuswantoro A (2015) Efisiensi: Kajian Ilmu Administrasi. J Efisiensi XIII(1):76"},{"key":"14_CR6","unstructured":"Rosdiana R, Eddy T, Zawiyah S, Muhammad NYU (2019) Analisis Sentimen pada Twitter terhadap Pelayanan Pemerintah Kota Makassar, pp 87\u201393"},{"key":"14_CR7","doi-asserted-by":"publisher","unstructured":"Kaur A, Kaur H (2017) Exploring E-governance service delivery dimensions: a study of registrar of companies. Indian J Public Adm 63(4):557\u2013566. https:\/\/doi.org\/10.1177\/0019556117726711","DOI":"10.1177\/0019556117726711"},{"key":"14_CR8","doi-asserted-by":"publisher","unstructured":"Muttaqin MH, Susanto TD (2019) The effect of website components on user trust in increasing the interest to use public administration service on E-Government website. In: Proceedings 2019 International Conference on Computer Science Information Technology Electronic Engineering ICOMITEE 2019, vol 1, pp 30\u201336. https:\/\/doi.org\/10.1109\/ICOMITEE.2019.8921171","DOI":"10.1109\/ICOMITEE.2019.8921171"},{"key":"14_CR9","doi-asserted-by":"publisher","unstructured":"Huang J, Guo W, Fu L (2019) Research on E-Government website satisfaction evaluation based on public experience. In: 4th international conference on education and social development, pp 206\u2013213. https:\/\/doi.org\/10.12783\/dtssehs\/icesd2019\/29844","DOI":"10.12783\/dtssehs\/icesd2019\/29844"},{"key":"14_CR10","doi-asserted-by":"publisher","unstructured":"Jiang, Ji (2014) E-Government web portal adoption: the effects of service quality. e-Service J 9(3):43. https:\/\/doi.org\/10.2979\/eservicej.9.3.43","DOI":"10.2979\/eservicej.9.3.43"},{"key":"14_CR11","doi-asserted-by":"publisher","unstructured":"Porumbescu GA (2016) Linking public sector social media and E-Government website use to trust in government. Gov Inf Q 33(2):291\u2013304. https:\/\/doi.org\/10.1016\/j.giq.2016.04.006","DOI":"10.1016\/j.giq.2016.04.006"},{"key":"14_CR12","doi-asserted-by":"publisher","unstructured":"Henman P, Graham T (2018) Webportal vs google for finding government information on the web: from a website-centric approach to a web ecology perspective. Inf Polity 23(4):361\u2013378. https:\/\/doi.org\/10.3233\/IP-180071","DOI":"10.3233\/IP-180071"},{"key":"14_CR13","doi-asserted-by":"publisher","unstructured":"Kumarwad LL, Kumbhar RD (2016) E-governance initiatives in Maharashtra (India): problems and challenges. Int J Inf Eng Electron Bus 8(5):18\u201325. https:\/\/doi.org\/10.5815\/ijieeb.2016.05.03","DOI":"10.5815\/ijieeb.2016.05.03"},{"key":"14_CR14","doi-asserted-by":"publisher","unstructured":"Solvak M, Unt T, Rozgonjuk D, V\u00f5rk A, Veskim\u00e4e M, Vassil K (2018) E-governance diffusion: population level e-service adoption rates and usage patterns. Telemat Inform 36:39\u201354. https:\/\/doi.org\/10.1016\/j.tele.2018.11.005.","DOI":"10.1016\/j.tele.2018.11.005"},{"key":"14_CR15","doi-asserted-by":"publisher","unstructured":"Ali H, Ali T, Matar Z, Jawad F (2015) Citizens\u2019 Acceptance and Readiness towards Adopting E-Participation Tools in Kingdom of Bahrain. Int J Infonomics 8(2):1029\u20131036. https:\/\/doi.org\/10.20533\/iji.1742.4712.2015.0121","DOI":"10.20533\/iji.1742.4712.2015.0121"},{"key":"14_CR16","unstructured":"Gichuki J, Wanyembi PG, Kibaara D (2017) Level of E-governance readiness in Kenya: a case of Laikipia County 1(I):24\u201334"},{"key":"14_CR17","unstructured":"\u0110urek V, Re\u0111ep NB (2016) Review on e-readiness assessment tools. Cent Eur Conf Inf Intell Syst pp 161\u2013169"},{"key":"14_CR18","unstructured":"Harcourt P (2020) E-governance governance application; improving the administrative efficiency of public sector in rivers state, Nigeria Abstract, pp 6\u201318"},{"key":"14_CR19","unstructured":"Hidayati N (2016) E-Goverment Dalam Pelayanan Publik (Studi Kasus tentang Faktor-faktor Penghambat Inovasi Layanan E-Samsat Jatim di Kabupaten Gresik). Kebijak. dan Manaj. Publik 4(3):1\u20138"},{"key":"14_CR20","unstructured":"Eko Priyo Purnomo Zulfiani Ayu Astutik GO (2019) International conference on public organization asia pacific society for public affairs (apspa) khon kaen province, thailand, 28\u201330 august 2019. Int Conf Public Organ Asia Pac Soc Public Aff 28\u201330"},{"key":"14_CR21","doi-asserted-by":"publisher","unstructured":"Ashaye OR, Irani Z (2019) The role of stakeholders in the effective use of E-Government resources in public services. Int J Inf Manage 49(January):253\u2013270. https:\/\/doi.org\/10.1016\/j.ijinfomgt.2019.05.016","DOI":"10.1016\/j.ijinfomgt.2019.05.016"},{"key":"14_CR22","doi-asserted-by":"publisher","unstructured":"Engin Z, Treleaven P (2019) Algorithmic government: automating public services and supporting civil servants in using data science technologies. Comput J 62(3):448\u2013460. https:\/\/doi.org\/10.1093\/comjnl\/bxy082","DOI":"10.1093\/comjnl\/bxy082"},{"key":"14_CR23","doi-asserted-by":"publisher","unstructured":"Budiana HR, Bajari A, Mulyawan R (2020) Transformasi nilai Sabilulungan dalam aktivitas komunikasi pelayanan publik di Pemerintahan Kabupaten Bandung. J Kaji Komun 8(1):42. https:\/\/doi.org\/10.24198\/jkk.v8i1.23768","DOI":"10.24198\/jkk.v8i1.23768"},{"key":"14_CR24","doi-asserted-by":"publisher","unstructured":"Yaghi A, Al-Jenaibi B (2018) Happiness, morality, rationality, and challenges in implementing smart government policy. Public Integr 20(3):284\u2013299. https:\/\/doi.org\/10.1080\/10999922.2017.1364947","DOI":"10.1080\/10999922.2017.1364947"},{"key":"14_CR25","doi-asserted-by":"publisher","unstructured":"Linders D (2012) From E-Government to we-Government: Defining a typology for citizen coproduction in the age of social media. Gov Inf Q 29(4):446\u2013454. https:\/\/doi.org\/10.1016\/j.giq.2012.06.003","DOI":"10.1016\/j.giq.2012.06.003"},{"key":"14_CR26","unstructured":"Lestari, IS, Moon JY (2014) Association for Information Systems AIS Electronic Library (AISeL) Understanding citizen participation in governmental social media: a case study of the Indonesian regional police"},{"key":"14_CR27","doi-asserted-by":"publisher","unstructured":"Widyarto WO, Djamal N, Adhim F (2018) Analisis Kualitas Pelayanan Publik dengan Metode Fuzzy-Service Quality (F-Servqual) dan Index Potential Gain Customer Value (IPGCV). J Sist dan Manaj Ind 2(2):101. https:\/\/doi.org\/10.30656\/jsmi.v2i2.769","DOI":"10.30656\/jsmi.v2i2.769"},{"key":"14_CR28","unstructured":"Cheisviyanny C, Helmy H, Dwita S (2018) Analisis Kualitas Website Pemerintah Daerah Kabupaten\/Kota di Provinsi Sumatera Barat. Simp Nas Keuang Negara 6(3):1087\u20131104"},{"key":"14_CR29","doi-asserted-by":"publisher","unstructured":"Edwards-Jones A (2014) Qualitative data analysis with NVIVO. J Edu Teach 40(2):193\u2013195. https:\/\/doi.org\/10.1080\/02607476.2013.866724","DOI":"10.1080\/02607476.2013.866724"},{"key":"14_CR30","unstructured":"Gevelber L (2016) Mobile search intent: New consumer behavior data. https:\/\/www.thinkwithgoogle.com\/"}],"container-title":["Lecture Notes in Networks and Systems","Proceedings of Sixth International Congress on Information and Communication Technology"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-981-16-1781-2_14","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,2,8]],"date-time":"2022-02-08T16:56:05Z","timestamp":1644339365000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-981-16-1781-2_14"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,9,10]]},"ISBN":["9789811617805","9789811617812"],"references-count":30,"URL":"https:\/\/doi.org\/10.1007\/978-981-16-1781-2_14","relation":{},"ISSN":["2367-3370","2367-3389"],"issn-type":[{"type":"print","value":"2367-3370"},{"type":"electronic","value":"2367-3389"}],"subject":[],"published":{"date-parts":[[2021,9,10]]},"assertion":[{"value":"10 September 2021","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}}]}}