{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,28]],"date-time":"2025-03-28T05:34:58Z","timestamp":1743140098362,"version":"3.40.3"},"publisher-location":"Singapore","reference-count":13,"publisher":"Springer Singapore","isbn-type":[{"type":"print","value":"9789811623790"},{"type":"electronic","value":"9789811623806"}],"license":[{"start":{"date-parts":[[2021,9,17]],"date-time":"2021-09-17T00:00:00Z","timestamp":1631836800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"},{"start":{"date-parts":[[2021,9,17]],"date-time":"2021-09-17T00:00:00Z","timestamp":1631836800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2022]]},"DOI":"10.1007\/978-981-16-2380-6_10","type":"book-chapter","created":{"date-parts":[[2021,9,16]],"date-time":"2021-09-16T09:02:47Z","timestamp":1631782967000},"page":"119-126","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":2,"title":["Towards Empowering Business Process Redesign with Sentiment Analysis"],"prefix":"10.1007","author":[{"given":"Selver","family":"Softic","sequence":"first","affiliation":[]},{"given":"Egon","family":"L\u00fcftenegger","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2021,9,17]]},"reference":[{"key":"10_CR1","doi-asserted-by":"crossref","unstructured":"van\u00a0der Aalst WMP (2003) Business process management demystified: a tutorial on models, systems and standards for workflow management. In: Desel J, Reisig W, Rozenberg G (eds) Lectures on concurrency and petri nets. Lecture notes in computer science, vol 3098, pp 1\u201365. Springer","DOI":"10.1007\/978-3-540-27755-2_1"},{"key":"10_CR2","unstructured":"Allweyer T (2009) BPMN 2.0: introduction to the standard for business process modeling. Books on Demand"},{"key":"10_CR3","doi-asserted-by":"crossref","unstructured":"Chen H, Zimbra D (2010) Ai and opinion mining. IEEE Intel Syst 25(3):74\u201376","DOI":"10.1109\/MIS.2010.75"},{"key":"10_CR4","unstructured":"Davenport TH, Short JE (1990) The new industrial engineering: information technology and business process redesign. Sloan Manage Rev 31(4):11\u201327. http:\/\/sloanreview.mit.edu\/smr\/issue\/1990\/summer\/1\/"},{"key":"10_CR5","doi-asserted-by":"crossref","unstructured":"Dumas M, Rosa ML, Mendling J, Reijers HA (2018) Fundamentals of business process management. Springer, Berlin Heidelberg","DOI":"10.1007\/978-3-662-56509-4"},{"key":"10_CR6","doi-asserted-by":"crossref","unstructured":"Hrastnik J, Cardoso J, Kappe F (2007) The business process knowledge framework, pp 517\u2013520","DOI":"10.5220\/0002362205170520"},{"key":"10_CR7","doi-asserted-by":"crossref","unstructured":"L\u00fcftenegger E, Softic S (2020) Sentipromo: a sentiment analysis-enabled social business process modeling tool. Business process management workshops. BPM 2020. Lecture Notes in business information processing. Springer, Cham","DOI":"10.1007\/978-3-030-66498-5_7"},{"key":"10_CR8","doi-asserted-by":"crossref","unstructured":"Manning CD, Raghavan P, Sch\u00fctze H (2008) Introduction to information retrieval. Cambridge University Press","DOI":"10.1017\/CBO9780511809071"},{"key":"10_CR9","unstructured":"Muehlen MZ, Recker J (2008) How much language is enough? Theoretical and practical use of the business process modeling notation. In: Bellahs\u00e8ne Z, L\u00e9onard M (eds) Advanced information systems engineering, pp 465\u2013479. Springer, Berlin Heidelberg"},{"key":"10_CR10","unstructured":"Recker J, Indulska M, Rosemann M, Green P (2006) How good is bpmn really? Insights from theory and practice. In: Proceedings of the 14th European conference on information systems, ECIS 2006"},{"key":"10_CR11","doi-asserted-by":"crossref","unstructured":"Schmidt R, Nurcan S (2009) Bpm and social software. In: Ardagna D, Mecella M, Yang J (eds) Business process management workshops. Springer, Berlin Heidelberg, pp 649\u2013658","DOI":"10.1007\/978-3-642-00328-8_65"},{"key":"10_CR12","unstructured":"Zor S, Schumm D, Leymann F (2011) A proposal of bpmn extensions for the manufacturing domain. In: Proceedings of the 44th CIRP international conference on manufacturing systems (2011)"},{"issue":"4","key":"10_CR13","first-page":"1019","volume":"37","author":"C Zott","year":"2011","unstructured":"Zott C, Amit R, Massa L (2011) The business model: recent developments and future research. J Manage 37(4):1019\u20131042","journal-title":"J Manage"}],"container-title":["Lecture Notes in Networks and Systems","Proceedings of Sixth International Congress on Information and Communication Technology"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-981-16-2380-6_10","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,9,8]],"date-time":"2024-09-08T12:55:23Z","timestamp":1725800123000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-981-16-2380-6_10"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,9,17]]},"ISBN":["9789811623790","9789811623806"],"references-count":13,"URL":"https:\/\/doi.org\/10.1007\/978-981-16-2380-6_10","relation":{},"ISSN":["2367-3370","2367-3389"],"issn-type":[{"type":"print","value":"2367-3370"},{"type":"electronic","value":"2367-3389"}],"subject":[],"published":{"date-parts":[[2021,9,17]]},"assertion":[{"value":"17 September 2021","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}}]}}