{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,28]],"date-time":"2025-03-28T01:16:09Z","timestamp":1743124569734,"version":"3.40.3"},"publisher-location":"Singapore","reference-count":12,"publisher":"Springer Nature Singapore","isbn-type":[{"type":"print","value":"9789811933585"},{"type":"electronic","value":"9789811933592"}],"license":[{"start":{"date-parts":[[2022,1,1]],"date-time":"2022-01-01T00:00:00Z","timestamp":1640995200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"},{"start":{"date-parts":[[2022,1,1]],"date-time":"2022-01-01T00:00:00Z","timestamp":1640995200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2022]]},"DOI":"10.1007\/978-981-19-3359-2_16","type":"book-chapter","created":{"date-parts":[[2022,8,22]],"date-time":"2022-08-22T05:02:57Z","timestamp":1661144577000},"page":"181-191","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Using the Knowledge of Competent Salespeople: Modeling Business Negotiation Topics to Obtain Customers\u2019 Real Needs"],"prefix":"10.1007","author":[{"given":"Eiji","family":"Takaki","sequence":"first","affiliation":[]},{"given":"Yoko","family":"Ishino","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2022,8,23]]},"reference":[{"key":"16_CR1","doi-asserted-by":"crossref","unstructured":"Winograd, T.: Frame representation and the declarative\/procedural controversy. In: Bobrow, D.G., Collins, A. (Eds.), Representation and Understanding: Studies in Cognitive Science. Academic Press, pp. 185\u2013210 (1975)","DOI":"10.1016\/B978-0-12-108550-6.50012-4"},{"key":"16_CR2","doi-asserted-by":"publisher","first-page":"16","DOI":"10.1177\/002224298905300103","volume":"53","author":"TW Leigh","year":"1989","unstructured":"Leigh, T.W., McGraw, P.F.: Mapping the procedural knowledge of industrial sales personnel: a script-theoretic investigation. J. Mark. 53, 16\u201334 (1989)","journal-title":"J. Mark."},{"key":"16_CR3","first-page":"23","volume":"12","author":"G Machintosh","year":"1992","unstructured":"Machintosh, G., Anglin, K.A., Szymanski, D.M., Gentry, J.W.: Relationship development in selling: a cognitive analysis. J. Personal Selling Sales Manage. 12, 23\u201334 (1992)","journal-title":"J. Personal Selling Sales Manage."},{"key":"16_CR4","unstructured":"Wagner, R.K.: Managerial problem solving. In: Sternberg, R.J., Frensch, P.A. (Eds.), Complex Problem Solving, pp. 159\u2013183, Lawrence Erlbaum Associates, Inc. (1991)"},{"key":"16_CR5","volume-title":"Learning across context: a field study of salespeople's learning at work","author":"CS Osterland","year":"1996","unstructured":"Osterland, C.S.: Learning across context: a field study of salespeople\u2019s learning at work. Aarhus University, Psykologisk Institut (1996)"},{"key":"16_CR6","doi-asserted-by":"crossref","unstructured":"Saaty, T.L., Vargas, L.G.: Models, Methods, Concepts & Applications of the Analytic Hierarchy Process, ISBN 0-7923-7267-0. Kluwer Academic (2001)","DOI":"10.1007\/978-1-4615-1665-1"},{"issue":"8","key":"16_CR7","first-page":"27","volume":"43","author":"D Riecken","year":"2000","unstructured":"Riecken, D.: Introduction: personalized views of personalization. Commun. ACM 43(8), 27\u201328 (2000)","journal-title":"Commun. ACM"},{"key":"16_CR8","doi-asserted-by":"crossref","unstructured":"Ricci, F., Rokach, L., Shapira, B.: Introduction to Recommender Systems Handbook, Recommender Systems Handbook, Springer, pp. 1\u201335 (2011)","DOI":"10.1007\/978-0-387-85820-3_1"},{"key":"16_CR9","doi-asserted-by":"crossref","unstructured":"Aggarwal, C.C.: Recommender Systems: The Textbook. Springer. ISBN 9783319296579 (2016)","DOI":"10.1007\/978-3-319-29659-3"},{"key":"16_CR10","doi-asserted-by":"publisher","first-page":"9","DOI":"10.1016\/j.eswa.2016.02.013","volume":"56","author":"C He","year":"2016","unstructured":"He, C., Parra, D., Verbert, K.: Interactive recommender systems: a survey of the state of the art and future research challenges and opportunities. Expert Syst. Appl. 56, 9\u201327 (2016)","journal-title":"Expert Syst. Appl."},{"key":"16_CR11","doi-asserted-by":"publisher","unstructured":"Gerlach, M., Pexioto, T.P., Altmann, E.G.: A network approach to topic models. Sci. Adv. 4(7) (2018). https:\/\/doi.org\/10.1126\/sciadv.aaq1360","DOI":"10.1126\/sciadv.aaq1360"},{"issue":"4","key":"16_CR12","doi-asserted-by":"publisher","first-page":"466","DOI":"10.1016\/j.socnet.2005.11.005","volume":"28","author":"SP Borgatti","year":"2006","unstructured":"Borgatti, S.P., Everett, M.G.: A graph-theoretic perspective on centrality. Soc. Netw. 28(4), 466\u2013484 (2006). https:\/\/doi.org\/10.1016\/j.socnet.2005.11.005","journal-title":"Soc. Netw."}],"container-title":["Smart Innovation, Systems and Technologies","Agents and Multi-Agent Systems: Technologies and Applications 2022"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-981-19-3359-2_16","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,8,22]],"date-time":"2022-08-22T05:06:04Z","timestamp":1661144764000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-981-19-3359-2_16"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022]]},"ISBN":["9789811933585","9789811933592"],"references-count":12,"URL":"https:\/\/doi.org\/10.1007\/978-981-19-3359-2_16","relation":{},"ISSN":["2190-3018","2190-3026"],"issn-type":[{"type":"print","value":"2190-3018"},{"type":"electronic","value":"2190-3026"}],"subject":[],"published":{"date-parts":[[2022]]},"assertion":[{"value":"23 August 2022","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}}]}}