{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,27]],"date-time":"2025-03-27T05:34:48Z","timestamp":1743053688445,"version":"3.40.3"},"publisher-location":"Singapore","reference-count":19,"publisher":"Springer Nature Singapore","isbn-type":[{"type":"print","value":"9789811955372"},{"type":"electronic","value":"9789811955389"}],"license":[{"start":{"date-parts":[[2022,1,1]],"date-time":"2022-01-01T00:00:00Z","timestamp":1640995200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"},{"start":{"date-parts":[[2022,1,1]],"date-time":"2022-01-01T00:00:00Z","timestamp":1640995200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2022]]},"DOI":"10.1007\/978-981-19-5538-9_14","type":"book-chapter","created":{"date-parts":[[2022,10,31]],"date-time":"2022-10-31T11:02:45Z","timestamp":1667214165000},"page":"203-217","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":1,"title":["SUPPLE: A Dialogue Management Approach Based on Conversation Patterns"],"prefix":"10.1007","author":[{"given":"Florian","family":"Kunneman","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Koen","family":"Hindriks","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2022,11,1]]},"reference":[{"key":"14_CR1","doi-asserted-by":"crossref","unstructured":"Wen T-H, Vandyke D, Mrksic N, Gasic M, Rojas-Barahona LM, Su P-H, Ultes S, Young S (2016) A network-based end-to-end trainable task-oriented dialogue system. arXiv:1604.04562","DOI":"10.18653\/v1\/E17-1042"},{"issue":"5","key":"14_CR2","doi-asserted-by":"publisher","first-page":"1160","DOI":"10.1109\/JPROC.2012.2225812","volume":"101","author":"S Young","year":"2013","unstructured":"Young S, Ga\u0161i\u0107 M, Thomson B, Williams JD (2013) Pomdp-based statistical spoken dialog systems: a review. Proc IEEE 101(5):1160\u20131179","journal-title":"Proc IEEE"},{"issue":"4","key":"14_CR3","first-page":"121","volume":"35","author":"JD Williams","year":"2014","unstructured":"Williams JD, Henderson M, Raux A, Thomson B, Black A, Ramachandran D (2014) The dialog state tracking challenge series. AI Mag 35(4):121\u2013124","journal-title":"AI Mag"},{"key":"14_CR4","doi-asserted-by":"crossref","unstructured":"Budzianowski P, Wen T-H, Tseng B-H, Casanueva I, Ultes S, Ramadan O, Ga\u0161i\u0107 M (2018) Multiwoz\u2013a large-scale multi-domain wizard-of-oz dataset for task-oriented dialogue modelling. arXiv:1810.00278","DOI":"10.18653\/v1\/D18-1547"},{"key":"14_CR5","first-page":"8689","volume":"34","author":"A Rastogi","year":"2020","unstructured":"Rastogi A, Zang X, Sunkara S, Gupta R, Khaitan P (2020) Towards scalable multi-domain conversational agents: the schema-guided dialogue dataset. Proc AAAI Conf Artif Intell 34:8689\u20138696","journal-title":"Proc AAAI Conf Artif Intell"},{"key":"14_CR6","first-page":"27","volume":"21","author":"H Sacks","year":"1984","unstructured":"Sacks H (1984) Notes on methodology. Struct Soc Action Stud Conversat Anal 21:27","journal-title":"Struct Soc Action Stud Conversat Anal"},{"key":"14_CR7","doi-asserted-by":"crossref","unstructured":"Levinson SC (1983) Pragmatics. Cambridge University Press","DOI":"10.1017\/CBO9780511813313"},{"key":"14_CR8","doi-asserted-by":"crossref","unstructured":"Rosset S, Bennacef S, Lamel L (1999) Design strategies for spoken language dialog systems. In: Sixth European conference on speech communication and technology","DOI":"10.21437\/Eurospeech.1999-345"},{"key":"14_CR9","doi-asserted-by":"crossref","unstructured":"Moore RJ, Arar R (2019) Conversational UX design: a practitioner\u2019s guide to the natural conversation framework. Morgan & Claypool","DOI":"10.1145\/3304087.3304096"},{"key":"14_CR10","doi-asserted-by":"crossref","unstructured":"Traum DR, Larsson S (2003) The information state approach to dialogue management, pp 325\u2013353. Springer Netherlands, Dordrecht","DOI":"10.1007\/978-94-010-0019-2_15"},{"issue":"2","key":"14_CR11","doi-asserted-by":"publisher","first-page":"13","DOI":"10.1109\/MIC.2018.2881519","volume":"23","author":"J-G Harms","year":"2018","unstructured":"Harms J-G, Kucherbaev P, Bozzon A, Houben G-J (2018) Approaches for dialog management in conversational agents. IEEE Internet Comput 23(2):13\u201322","journal-title":"IEEE Internet Comput"},{"issue":"3","key":"14_CR12","doi-asserted-by":"publisher","first-page":"332","DOI":"10.1016\/j.csl.2008.10.001","volume":"23","author":"D Bohus","year":"2009","unstructured":"Bohus D, Rudnicky AI (2009) The ravenclaw dialog management framework: architecture and systems. Comput Speech Lang 23(3):332\u2013361","journal-title":"Comput Speech Lang"},{"key":"14_CR13","unstructured":"Poesio M, Cooper R, Larsson S, Matheson C, Traum D (1999) Annotating conversations for information state update. In: Proceedings of Amstelogue 99, 3rd workshop on the semantics and pragmatics of dialogues"},{"key":"14_CR14","doi-asserted-by":"crossref","unstructured":"Morbini F, DeVault D, Sagae K, Gerten J, Nazarian A, Traum D (2014) Flores: a forward looking, reward seeking, dialogue manager. In: Mariani J, Rosset S, Garnier-Rizet M, Devillers L (eds) Natural interaction with robots, knowbots and smartphones. Springer New York, New York, NY, pp 313\u2013325","DOI":"10.1007\/978-1-4614-8280-2_28"},{"key":"14_CR15","doi-asserted-by":"crossref","unstructured":"Rich C, Sidner CL (2012) Using collaborative discourse theory to partially automate dialogue tree authoring. In: International conference on intelligent virtual agents, pp 327\u2013340. Springer","DOI":"10.1007\/978-3-642-33197-8_34"},{"key":"14_CR16","doi-asserted-by":"crossref","unstructured":"Perugini S, Buck JW (2016) A language-based model for specifying and staging mixed-initiative dialogs. In: Proceedings of the 8th ACM SIGCHI symposium on engineering interactive computing systems, EICS \u201916, pp 204\u2013216, New York, NY, USA. Association for Computing Machinery","DOI":"10.1145\/2933242.2933262"},{"key":"14_CR17","unstructured":"Wessel M, Kalns E, Acharya G, Kathol A (2020) Widening the dialogue workflow modeling bottleneck in ontology-based personal assistants. arXiv:2011.08334"},{"issue":"2","key":"14_CR18","doi-asserted-by":"publisher","first-page":"150","DOI":"10.1016\/j.csl.2009.04.001","volume":"24","author":"S Young","year":"2010","unstructured":"Young S, Ga\u0161i\u0107 M, Keizer S, Mairesse F, Schatzmann J, Thomson B, Yu K (2010) The hidden information state model: a practical framework for pomdp-based spoken dialogue management. Comput Speech Lang 24(2):150\u2013174","journal-title":"Comput Speech Lang"},{"key":"14_CR19","doi-asserted-by":"crossref","unstructured":"Allen J, Ferguson G, Stent A (2001) An architecture for more realistic conversational systems. In: Proceedings of the 6th international conference on intelligent user interfaces, IUI \u201901, pp 1\u20138, New York, NY, USA. Association for Computing Machinery","DOI":"10.1145\/359784.359822"}],"container-title":["Lecture Notes in Electrical Engineering","Conversational AI for Natural Human-Centric Interaction"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-981-19-5538-9_14","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,10,31]],"date-time":"2022-10-31T11:07:13Z","timestamp":1667214433000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-981-19-5538-9_14"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022]]},"ISBN":["9789811955372","9789811955389"],"references-count":19,"URL":"https:\/\/doi.org\/10.1007\/978-981-19-5538-9_14","relation":{},"ISSN":["1876-1100","1876-1119"],"issn-type":[{"type":"print","value":"1876-1100"},{"type":"electronic","value":"1876-1119"}],"subject":[],"published":{"date-parts":[[2022]]},"assertion":[{"value":"1 November 2022","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}}]}}