{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,7,25]],"date-time":"2025-07-25T11:02:34Z","timestamp":1753441354518,"version":"3.40.3"},"publisher-location":"Singapore","reference-count":16,"publisher":"Springer Nature Singapore","isbn-type":[{"type":"print","value":"9789819709885"},{"type":"electronic","value":"9789819709892"}],"license":[{"start":{"date-parts":[[2024,1,1]],"date-time":"2024-01-01T00:00:00Z","timestamp":1704067200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2024,1,1]],"date-time":"2024-01-01T00:00:00Z","timestamp":1704067200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2024]]},"DOI":"10.1007\/978-981-97-0989-2_19","type":"book-chapter","created":{"date-parts":[[2024,3,15]],"date-time":"2024-03-15T06:02:15Z","timestamp":1710482535000},"page":"241-252","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":1,"title":["Towards a\u00a0Systematic Comparison Framework for\u00a0Cloud Services Customer Agreements"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-7024-5300","authenticated-orcid":false,"given":"Elena","family":"Molino-Pe\u00f1a","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0303-2740","authenticated-orcid":false,"given":"Jos\u00e9 Mar\u00eda","family":"Garc\u00eda","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2024,3,16]]},"reference":[{"key":"19_CR1","doi-asserted-by":"publisher","unstructured":"De\u00a0Marco, L., Ferrucci, F., Kechadi, T., Napoli, G., Salza, P.: Towards automatic service level agreements information extraction, pp. 59\u201366, April 2016. https:\/\/doi.org\/10.5220\/0005873100590066","DOI":"10.5220\/0005873100590066"},{"key":"19_CR2","unstructured":"Face, H.: The hugging face course (2022). https:\/\/huggingface.co\/course. Accessed 18 Apr 2023"},{"key":"19_CR3","unstructured":"Commerce &\u00a0Contracting Foundation, W.: World Commerce and Contracting Principles (2022). https:\/\/www.worldcc.com\/Resources\/Tools\/Contracting-Principles. Accessed 15 June 2023"},{"key":"19_CR4","doi-asserted-by":"publisher","unstructured":"Garc\u00eda, J.M., Ruiz, D., Cort\u00e9s, A.R., Mart\u00edn-D\u00edaz, O., Resinas, M.: An hybrid, QoS-aware discovery of semantic web services using constraint programming. In: Kramer, B.J., Lin, K.J., Narasimhan, P. (eds.) Service-Oriented Computing \u2013 ICSOC 2007. ICSOC 2007. LNCS, vol. 4749, pp. 69\u201380. Springer, Berlin, Heidelberg (2007). https:\/\/doi.org\/10.1007\/978-3-540-74974-5_6","DOI":"10.1007\/978-3-540-74974-5_6"},{"key":"19_CR5","doi-asserted-by":"publisher","unstructured":"Garc\u00eda, J.M., Mart\u00edn-D\u00edaz, O., Fernandez, P., M\u00fcller, C., Ruiz-Cort\u00e9s, A.: A flexible billing life cycle for cloud services using augmented customer agreements. IEEE Access 9, 44374\u201344389 (2021). https:\/\/doi.org\/10.1109\/ACCESS.2021.3066443","DOI":"10.1109\/ACCESS.2021.3066443"},{"key":"19_CR6","unstructured":"Hugo Roy: Terms of Services (2023). https:\/\/tosdr.org\/en\/frontpage#ratings. Accessed 07 May 2023"},{"key":"19_CR7","doi-asserted-by":"publisher","unstructured":"Lippi, M., Palka, P., Contissa, G., Lagioia, F., Micklitz, H.W., Sartor, G., Torroni, P.: Claudette: an automated detector of potentially unfair clauses in online terms of service. Artif. Intell. Law 27, 117\u2013139 (2019). https:\/\/doi.org\/10.1007\/s10506-019-09243-2","DOI":"10.1007\/s10506-019-09243-2"},{"key":"19_CR8","unstructured":"Molino-Pe\u00f1a, E.: Automatic analysis of obligations and rights in customer agreements. https:\/\/hdl.handle.net\/11441\/149944"},{"key":"19_CR9","unstructured":"Molino-Pe\u00f1a, E., Garc\u00eda, J.M., Ruiz-Cort\u00e9s, A.: Limitations of current techniques to detect Obligations and Rights in SLA. Sistedes (2023). https:\/\/hdl.handle.net\/11705\/JCIS\/2023\/3589"},{"issue":"5","key":"19_CR10","doi-asserted-by":"publisher","first-page":"1306","DOI":"10.1109\/TSC.2018.2885766","volume":"14","author":"C M\u00fcller","year":"2021","unstructured":"M\u00fcller, C., Gutierrez, A.M., Fernandez, P., Mart\u00edn-D\u00edaz, O., Resinas, M., Ruiz-Cort\u00e9s, A.: Automated validation of compensable SLAs. IEEE Trans. Serv. Comput. 14(5), 1306\u20131319 (2021)","journal-title":"IEEE Trans. Serv. Comput."},{"key":"19_CR11","doi-asserted-by":"crossref","unstructured":"M\u00fcller, C., Resinas, M., Ruiz-Cort\u00e9s, A.: Automated analysis of conflicts in WS-agreement. IEEE Trans. Serv. Comput. 7(4), 530\u2013544 (2014)","DOI":"10.1109\/TSC.2013.9"},{"issue":"1","key":"19_CR12","doi-asserted-by":"publisher","first-page":"53","DOI":"10.1109\/TSC.2022.3140585","volume":"16","author":"D Natolana Ganapathy","year":"2023","unstructured":"Natolana Ganapathy, D., Pande Joshi, K.: A semantically rich framework to automate cloud service level agreements. IEEE Trans. Serv. Comput. 16(1), 53\u201364 (2023). https:\/\/doi.org\/10.1109\/TSC.2022.3140585","journal-title":"IEEE Trans. Serv. Comput."},{"key":"19_CR13","unstructured":"Otto\u00a0Hanson, J.: Termscout (2023). https:\/\/www.termscout.com\/. Accessed 17 July 2023"},{"key":"19_CR14","doi-asserted-by":"crossref","unstructured":"Reimers, N., Gurevych, I.: Sentence-Bert: sentence embeddings using Siamese Bert-networks. In: Proceedings of the 2019 Conference on Empirical Methods in Natural Language Processing. Association for Computational Linguistics (2019). http:\/\/arxiv.org\/abs\/1908.10084","DOI":"10.18653\/v1\/D19-1410"},{"key":"19_CR15","unstructured":"Technical-Committee: Information technology-cloud computing-service level agreement (SLA) framework-Part 1: Overview and concepts. Technical report 19086-1:2016(E), ISO\/IEC, Geneva, Switzerland (2016)"},{"key":"19_CR16","unstructured":"Tunstall, L., et al.: Efficient few-shot learning without prompts. arXiv preprint arXiv:2209.11055 (2022)"}],"container-title":["Lecture Notes in Computer Science","Service-Oriented Computing \u2013 ICSOC 2023 Workshops"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-981-97-0989-2_19","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,3,15]],"date-time":"2024-03-15T06:04:41Z","timestamp":1710482681000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-981-97-0989-2_19"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024]]},"ISBN":["9789819709885","9789819709892"],"references-count":16,"URL":"https:\/\/doi.org\/10.1007\/978-981-97-0989-2_19","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2024]]},"assertion":[{"value":"16 March 2024","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"ICSOC","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Service-Oriented Computing","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Rome","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Italy","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2023","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"28 November 2023","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"1 December 2023","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"21","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"icsoc2023","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/icsoc2023.diag.uniroma1.it\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Double-blind","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"ConfTool","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"208","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"35","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"10","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"17% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"4","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"6","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"Yes","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"other papers accepted: 3 industry full papers, 3 keynote abstracts (in the front matter)","order":10,"name":"additional_info_on_review_process","label":"Additional Info on Review Process","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}}]}}