{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,25]],"date-time":"2025-03-25T14:14:35Z","timestamp":1742912075091,"version":"3.40.3"},"publisher-location":"Boston, MA","reference-count":27,"publisher":"Springer US","isbn-type":[{"type":"print","value":"9780387848099"},{"type":"electronic","value":"9780387848105"}],"license":[{"start":{"date-parts":[[2009,1,1]],"date-time":"2009-01-01T00:00:00Z","timestamp":1230768000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2009,1,1]],"date-time":"2009-01-01T00:00:00Z","timestamp":1230768000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2009]]},"DOI":"10.1007\/b137171_81","type":"book-chapter","created":{"date-parts":[[2009,9,22]],"date-time":"2009-09-22T21:01:09Z","timestamp":1253653269000},"page":"775-784","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":1,"title":["A Standardization Framework for Electronic Government Service Portals"],"prefix":"10.1007","author":[{"given":"Demetrios","family":"Sarantis","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Christos","family":"Tsiakaliaris","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Fenareti","family":"Lampathaki","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Yannis","family":"Charalabidis","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2009,8,3]]},"reference":[{"key":"81_CR1","unstructured":"Hernon, P., Cullen, R., Relyea, H., Comparative perspectives on eGovernment, 2006."},{"key":"81_CR2","unstructured":"Wimmer, M. A., European Development towards Online One-stop Government: The \u201ceGOV\u201d Project, Proceedings of the ICEC2001 Conference, Vienna, 2001."},{"key":"81_CR3","volume-title":"The Development of Electronic Government: A Case Study of Thailand, Electronic Government","author":"W. Varavithya","year":"2004","unstructured":"Varavithya, W., Esichaikul, V., The Development of Electronic Government: A Case Study of Thailand, Electronic Government, Springer, Berlin\/Heidelberg, 2004"},{"key":"81_CR4","unstructured":"Digital Strategy 2006-2013, http:\/\/www.infosoc.gr\/infosoc\/en-UK\/sthnellada\/committee\/default1\/top.htm"},{"key":"81_CR5","unstructured":"EU: i2010 eGovernment Action Plan, Commission of the European Communities (CEC), i2010 e-Government Action Plan: Accelerating e-Government in Europe for the Benefit of All, COM (2006) 173 final, Retrieved February 15, 2007 from http:\/\/europa.eu.int\/eur-lex\/lex\/LexUriServ\/site\/en\/com\/2006\/com2006_0173en01.pdf"},{"key":"81_CR6","unstructured":"General Secretariat for Information Systems is operating the Taxisnet portal (www.taxisnet.gr), which is the national portal for all tax related services."},{"key":"81_CR7","unstructured":"IKA is operating the IKAnet portal (www.ikanet.gr), where employers can declare the social security contributions for their employees as well as fulfil several other social security related obligations."},{"key":"81_CR8","unstructured":"IDABC, European Interoperability Framework for pan-European eGovernment Services, Version 1.0, Retrieved February 5, 2007 from http:\/\/europa.eu.int\/idabc\/en\/document\/3761"},{"key":"81_CR9","doi-asserted-by":"crossref","unstructured":"Lambrinoudakis, C., Gritzalis, S., Dridi, F., Pernul, G., Security requirements for e-government services: a methodological approach for developing a common PKI-based security policy, 2003, Computer Communications, 26(16):1873\u20131883.","DOI":"10.1016\/S0140-3664(03)00082-3"},{"key":"81_CR10","unstructured":"eEurope 2005:An information society for all, http:\/\/ec.europa.eu\/information_society\/eeurope\/2005\/all_about\/action_plan\/index_en.htm"},{"key":"81_CR11","unstructured":"Guidelines for UK Government Websites, http:\/\/www.cabinetoffice.gov.uk\/government_it\/web_guidelines.aspx"},{"key":"81_CR12","unstructured":"Web Design & Usability Guidelines, http:\/\/www.usability.gov\/pdfs\/guidelines.html"},{"key":"81_CR13","unstructured":"Guidelines for Federal and ACT Government Websites, http:\/\/www.privacy.gov.au\/internet\/web\/index.html"},{"key":"81_CR14","unstructured":"Premiers Circular 2002\/14:Website Standards, http:\/\/www.dpc.wa.gov.au\/psmd\/pubs\/legis\/premcirculars\/2002_14UPAug061.pdf"},{"key":"81_CR15","unstructured":"New Zealand Web Guidelines, http:\/\/www.e.govt.nz\/archive\/standards\/web-guidelines\/listing_archives"},{"key":"81_CR16","unstructured":"Greek e-Government Framework, http:\/\/www.e-gif.gov.gr\/"},{"key":"81_CR17","unstructured":"Huang, C.J., Usability of e-government web-sites for people with disabilities, Proceedings of the 36th Hawaii International Conference on System Sciences (HICSS\u201903)"},{"key":"81_CR18","volume-title":"customer oriented eGovernment oriented portal interfaces","author":"M.A. Wimmer","year":"2002","unstructured":"Wimmer, M.A., Holler, U., Applying a holistic approach to develop user-friendly, customer oriented eGovernment oriented portal interfaces, 7th ERCIM International Workshop on User Interfaces for All, Paris, 2002."},{"key":"81_CR19","unstructured":"Gant, J.P., Gant, D.B., Web portal functionality and State government e-service, Proceedings of the 35th Hawaii International Conference on System Sciences \u2013 2002."},{"key":"81_CR20","doi-asserted-by":"publisher","first-page":"337","DOI":"10.1016\/j.giq.2004.04.004","volume":"21","author":"K.R. Eschenfelder","year":"2004","unstructured":"Eschenfelder, K.R., Behind the web site: an inside look at the production of web-based textual government information, Government Information Quarterly, Vol. 21, No. 3, 2004, pp. 337\u2013358.","journal-title":"Government Information Quarterly"},{"key":"81_CR21","unstructured":"The MIT usability guidelines, http:\/\/web.mit.edu\/is\/usability\/usability-guidelines.html"},{"key":"81_CR22","unstructured":"World Wide Web\u2019s Web Accessibility Initiative, http:\/\/www.w3.org\/wai"},{"key":"81_CR23","unstructured":"Web Content Accessibility Guidelines, http:\/\/www.w3.org\/TR\/WCAG10\/"},{"key":"81_CR24","unstructured":"Hammer, M., Reengineering work: don't automate, obliterate, Harvard Business Review, Vol. 68, No. 4, 1990, pp. 140\u2013112."},{"key":"81_CR25","unstructured":"Supreme Council for Civil Personnel Selection (ASEP), http:\/\/www.asep.gr"},{"key":"81_CR26","unstructured":"Fireservice, http:\/\/www.fireservice.gr"},{"key":"81_CR27","doi-asserted-by":"crossref","unstructured":"Younis, T., Customers\u2019 expectations of public sector services: does quality have its limits? Total Quality Management, Vol. 8, No. 4, 1997, pp. 115\u2013129.","DOI":"10.1080\/0954412979569"}],"container-title":["Information Systems Development"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/b137171_81","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,2,6]],"date-time":"2023-02-06T21:53:47Z","timestamp":1675720427000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/b137171_81"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2009]]},"ISBN":["9780387848099","9780387848105"],"references-count":27,"URL":"https:\/\/doi.org\/10.1007\/b137171_81","relation":{},"subject":[],"published":{"date-parts":[[2009]]},"assertion":[{"value":"3 August 2009","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}}]}}