{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2022,4,6]],"date-time":"2022-04-06T01:35:50Z","timestamp":1649208950429},"reference-count":9,"publisher":"Springer Fachmedien Wiesbaden GmbH","issue":"1","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["HMD"],"published-print":{"date-parts":[[2008,2]]},"DOI":"10.1007\/bf03341171","type":"journal-article","created":{"date-parts":[[2014,1,14]],"date-time":"2014-01-14T02:24:41Z","timestamp":1389666281000},"page":"21-31","source":"Crossref","is-referenced-by-count":4,"title":["CRM, Kundenbewertung und Risk-Return-Steuerung im betrieblichen Einsatz"],"prefix":"10.1365","volume":"45","author":[{"given":"Stefan","family":"Sackmann","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Dennis","family":"Kundisch","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Markus","family":"Ruch","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"93","published-online":{"date-parts":[[2014,1,14]]},"reference":[{"key":"BF03341171_CR1","volume-title":"Kundenwertanalysen im Beziehungsmarketing","author":"J Cornelsen","year":"2000","unstructured":"Cornelsen, J.: Kundenwertanalysen im Beziehungsmarketing. Gesellschaft f\u00fcr innovatives Marketing, N\u00fcrnberg, 2000."},{"issue":"1","key":"BF03341171_CR2","doi-asserted-by":"crossref","first-page":"53","DOI":"10.1016\/0019-8501(82)90034-7","volume":"11","author":"R Fiocca","year":"1982","unstructured":"Fiocca, R.: Account portfolio analysis for strategy development. In: Industrial Marketing Management, 11. Jg., 1982, Heft 1, S. 53\u201362.","journal-title":"Industrial Marketing Management"},{"key":"BF03341171_CR3","unstructured":"Hippner, H.; Hoffmann, O.; Wilde, K. D. (Hrsg.): CRM Studie 2007. Katholische Universit\u00e4t Eichst\u00e4tt-Ingolstadt, F. W. Wilde Werbung, 2007."},{"key":"BF03341171_CR4","unstructured":"Kundisch, D.; Sackmann, S.; Ruch, M.: CRM and Customer Portfolio Management for E-Tailers. In: Proceedings of the 41st Hawaii International Conference on System Sciences (HICSS-41), 2008."},{"issue":"1","key":"BF03341171_CR5","first-page":"71","volume":"7","author":"H Markowitz","year":"1952","unstructured":"Markowitz, H.: Portfolio Selection. In: Journal of Finance, 7. Jg., 1952, Heft 1, S. 71\u201391.","journal-title":"Journal of Finance"},{"key":"BF03341171_CR6","unstructured":"OECD: An Inventory of SME Statistics and Metadata in the OECD, JT00149314, 2003."},{"key":"BF03341171_CR7","volume-title":"Kundenwert: Konzeption \u2014 Determinanten \u2014 Management","author":"E Rudolf-Sip\u00f6tz","year":"2001","unstructured":"Rudolf-Sip\u00f6tz, E.: Kundenwert: Konzeption \u2014 Determinanten \u2014 Management. Thexis, St. Gallen, 2001."},{"key":"BF03341171_CR8","volume-title":"Electronic Commerce Enqu\u00eate 2005: 10 Jahre Electronic Commerce \u2014 eine stille Revolution in deutschen Unternehmen","author":"S Sackmann","year":"2005","unstructured":"Sackmann, S.; Str\u00fcker, J.: Electronic Commerce Enqu\u00eate 2005: 10 Jahre Electronic Commerce \u2014 eine stille Revolution in deutschen Unternehmen. Konradin IT-Verlag, Leinfelden, 2005."},{"key":"BF03341171_CR9","volume-title":"Kundenwert als zentrale Gr\u00f6\u00dfe zur wertorientierten Unternehmenssteuerung","author":"N Schroeder","year":"2006","unstructured":"Schroeder, N.: Kundenwert als zentrale Gr\u00f6\u00dfe zur wertorientierten Unternehmenssteuerung. Dr. Kovac, Hamburg, 2006."}],"container-title":["HMD Praxis der Wirtschaftsinformatik"],"original-title":[],"language":"de","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/BF03341171","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2017,6,22]],"date-time":"2017-06-22T02:00:55Z","timestamp":1498096855000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/BF03341171"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2008,2]]},"references-count":9,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2008,2]]}},"alternative-id":["BF03341171"],"URL":"https:\/\/doi.org\/10.1007\/bf03341171","relation":{},"ISSN":["1436-3011","2198-2775"],"issn-type":[{"value":"1436-3011","type":"print"},{"value":"2198-2775","type":"electronic"}],"subject":[],"published":{"date-parts":[[2008,2]]}}}