{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,2,21]],"date-time":"2025-02-21T11:30:01Z","timestamp":1740137401575,"version":"3.37.3"},"reference-count":95,"publisher":"Springer Science and Business Media LLC","issue":"5","license":[{"start":{"date-parts":[[2023,6,27]],"date-time":"2023-06-27T00:00:00Z","timestamp":1687824000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2023,6,27]],"date-time":"2023-06-27T00:00:00Z","timestamp":1687824000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"funder":[{"DOI":"10.13039\/501100001381","name":"National Research Foundation Singapore","doi-asserted-by":"publisher","id":[{"id":"10.13039\/501100001381","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["AI & Soc"],"published-print":{"date-parts":[[2024,10]]},"DOI":"10.1007\/s00146-023-01705-1","type":"journal-article","created":{"date-parts":[[2023,6,27]],"date-time":"2023-06-27T20:19:35Z","timestamp":1687897175000},"page":"2463-2478","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":1,"title":["Trust and robotics: a multi-staged decision-making approach to robots in community"],"prefix":"10.1007","volume":"39","author":[{"given":"Wenxi","family":"Zhang","sequence":"first","affiliation":[]},{"given":"Willow","family":"Wong","sequence":"additional","affiliation":[]},{"given":"Mark","family":"Findlay","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2023,6,27]]},"reference":[{"key":"1705_CR1","unstructured":"A*STAR (2019) Making robots smarter with AI. (October 2019). Retrieved 30 Nov 2022 from https:\/\/www.a-star.edu.sg\/News\/a-star-news\/news\/visits\/making-robots-smarter-with-ai"},{"key":"1705_CR2","unstructured":"A*STAR (2021) Why robots are a game-changer during and post-pandemic. (November 2021). Retrieved 30 Nov 2022 from https:\/\/www.a-star.edu.sg\/News\/a-star-news\/news\/features\/why-robots-are-a-game-changer-during-and-post-pandemic"},{"issue":"11","key":"1705_CR3","doi-asserted-by":"publisher","first-page":"825","DOI":"10.1016\/j.ijmedinf.2014.07.003","volume":"83","author":"A Alaiad","year":"2014","unstructured":"Alaiad A, Zhou L (2014) The determinants of home healthcare robots adoption: an empirical investigation. Int J Med Inform 83(11):825\u2013840","journal-title":"Int J Med Inform"},{"issue":"1","key":"1705_CR4","doi-asserted-by":"publisher","first-page":"173","DOI":"10.1257\/jep.27.1.173","volume":"27","author":"NC Barberis","year":"2013","unstructured":"Barberis NC (2013) Thirty years of prospect theory in economics: a review and assessment. J Econ Perspect 27(1):173\u2013196","journal-title":"J Econ Perspect"},{"issue":"1","key":"1705_CR5","doi-asserted-by":"publisher","first-page":"627","DOI":"10.1146\/annurev-psych-010416-043958","volume":"68","author":"E Broadbent","year":"2017","unstructured":"Broadbent E (2017) Interactions with robots: the truths we reveal about ourselves. Annu Rev Psychol 68(1):627\u2013652","journal-title":"Annu Rev Psychol"},{"issue":"4","key":"1705_CR6","doi-asserted-by":"publisher","first-page":"565","DOI":"10.2307\/3325045","volume":"8","author":"CF Camerer","year":"1989","unstructured":"Camerer CF, Kunreuther H (1989) Decision processes for low probability events: policy implications. J Policy Anal Manage 8(4):565\u2013592","journal-title":"J Policy Anal Manage"},{"key":"1705_CR7","volume-title":"Community as a legal concept? Some uses of a law-and-community approach in legal theory","author":"TD Campbell","year":"2008","unstructured":"Campbell TD, Cotterrell R (2008) Community as a legal concept? Some uses of a law-and-community approach in legal theory. Living Law, Routledge"},{"key":"1705_CR8","doi-asserted-by":"publisher","unstructured":"Cave S, Craig C, Dihal K, Dillon S, Montgomery J, Singler B, Taylor L (2018) Portrayals and perceptions of AI and why they matter. The Royal Society. https:\/\/doi.org\/10.17863\/CAM.34502","DOI":"10.17863\/CAM.34502"},{"key":"1705_CR9","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2021.106700","volume":"118","author":"OH Chi","year":"2021","unstructured":"Chi OH, Jia S, Li Y, Gursoy D (2021) Developing a formative scale to measure consumers\u2019 trust toward interaction with artificially intelligent (AI) social robots in service delivery. Comput Hum Behav 118:106700","journal-title":"Comput Hum Behav"},{"key":"1705_CR10","volume-title":"Law emotion and affective community","author":"R Cotterrell","year":"2018","unstructured":"Cotterrell R (2018) Law emotion and affective community. Social Science Research Network, Rochester"},{"issue":"2","key":"1705_CR11","doi-asserted-by":"publisher","first-page":"315","DOI":"10.1257\/jel.47.2.315","volume":"47","author":"S DellaVigna","year":"2009","unstructured":"DellaVigna S (2009) Psychology and economics: evidence from the field. J Econ Literature 47(2):315\u2013372","journal-title":"J Econ Literature"},{"issue":"1","key":"1705_CR12","doi-asserted-by":"publisher","first-page":"264","DOI":"10.1016\/j.joep.2011.10.009","volume":"33","author":"P Dolan","year":"2012","unstructured":"Dolan P, Hallsworth M, Halpern D, King D, Metcalfe R, Vlaev I (2012) Influencing behaviour: the mindspace way. J Econ Psychol 33(1):264\u2013277","journal-title":"J Econ Psychol"},{"key":"1705_CR13","doi-asserted-by":"publisher","DOI":"10.1016\/j.jpubeco.2019.07.002","volume":"177","author":"P Dolan","year":"2019","unstructured":"Dolan P, Kavetsos G, Krekel C et al (2019) Quantifying the intangible impact of the Olympics using subjective well-being data. J Public Econ 177:104043","journal-title":"J Public Econ"},{"issue":"3","key":"1705_CR14","doi-asserted-by":"publisher","first-page":"177","DOI":"10.1016\/S0921-8890(02)00374-3","volume":"42","author":"BR Duffy","year":"2003","unstructured":"Duffy BR (2003) Anthropomorphism and the social robot. Robot Auton Syst 42(3):177\u2013190","journal-title":"Robot Auton Syst"},{"issue":"5","key":"1705_CR15","doi-asserted-by":"publisher","first-page":"736","DOI":"10.1037\/0022-3514.88.5.736","volume":"88","author":"JR Dunn","year":"2005","unstructured":"Dunn JR, Schweitzer ME (2005) Feeling and believing: the influence of emotion on trust. J Pers Soc Psychol 88(5):736\u2013748","journal-title":"J Pers Soc Psychol"},{"issue":"3","key":"1705_CR16","doi-asserted-by":"publisher","first-page":"171","DOI":"10.1257\/app.20160390","volume":"10","author":"O Eren","year":"2018","unstructured":"Eren O, Mocan N (2018) Emotional judges and unlucky juveniles. Am Econ J Appl Econ 10(3):171\u2013205","journal-title":"Am Econ J Appl Econ"},{"key":"1705_CR17","doi-asserted-by":"crossref","unstructured":"Fabris A (2020) Can we trust machines? The role of trust in technological environments. In: Fabris, A. (eds) Trust: A Philosophical Approach. Studies in Applied Philosophy, Epistemology and Rational Ethics. 54(1):123\u2013135","DOI":"10.1007\/978-3-030-44018-3_9"},{"key":"1705_CR18","doi-asserted-by":"crossref","unstructured":"Findlay M, Seah J (2020) An ecosystem approach to ethical AI and data use: experimental reflections. (May 2020). Retrieved 19 Jan 2022 from https:\/\/papers.ssrn.com\/sol3\/papers.cfm?abstract_id=3597912","DOI":"10.2139\/ssrn.3597912"},{"key":"1705_CR19","volume-title":"Trust and regulation: an analysis of emotion","author":"M Findlay","year":"2021","unstructured":"Findlay M, Wong W (2021) Trust and regulation: an analysis of emotion. Social Science Research Network, Rochester"},{"issue":"s1","key":"1705_CR20","doi-asserted-by":"publisher","first-page":"66","DOI":"10.1111\/j.1540-6210.2006.00667.x","volume":"66","author":"A Fung","year":"2006","unstructured":"Fung A (2006) Varieties of participation in complex governance. Public Adm Rev 66(s1):66\u201375","journal-title":"Public Adm Rev"},{"key":"1705_CR21","unstructured":"Gallon J (2021) Ganz So Einfach Ist es Nicht: Zur Frage, ob die Bundesregierung die Pandemiema\u00dfnahmen Auch Selbst Erlassen Kann. (April 2021). Retrieved 19 Jan 2022 from https:\/\/verfassungsblog.de\/aenderung-ifschg\/"},{"issue":"12","key":"1705_CR23","doi-asserted-by":"publisher","first-page":"1415","DOI":"10.3390\/vaccines9121415","volume":"9","author":"K Griva","year":"2021","unstructured":"Griva K, Tan KYK, Chan FHF et al (2021) Evaluating rates and determinants of COVID-19 vaccine hesitancy for adults and children in the singapore population: strengthening our community\u2019s resilience against threats from emerging infections (SOCRATEs) cohort. Vaccines 9(12):1415","journal-title":"Vaccines"},{"key":"1705_CR24","unstructured":"Hals T (2021) Factbox: COVID-19 and the U.S. courts: challenges to vaccine requirements. Reuters. (August 2021). Retrieved 19 Jan 2022 from https:\/\/www.reuters.com\/world\/us\/covid-19-us-courts-challenges-vaccine-requirements-2021-08-06\/"},{"issue":"5","key":"1705_CR25","doi-asserted-by":"publisher","first-page":"517","DOI":"10.1177\/0018720811417254","volume":"53","author":"PA Hancock","year":"2011","unstructured":"Hancock PA, Billings DR, Schaefer KE, Chen JYC, de Visser EJ, Parasuraman R (2011) A meta-analysis of factors affecting trust in human-robot interaction. Hum Factors 53(5):517\u2013527","journal-title":"Hum Factors"},{"issue":"3","key":"1705_CR26","doi-asserted-by":"publisher","first-page":"407","DOI":"10.1177\/0018720814547570","volume":"57","author":"KA Hoff","year":"2015","unstructured":"Hoff KA, Bashir M (2015) Trust in automation: integrating empirical evidence on factors that influence trust. Hum Factors 57(3):407\u2013434","journal-title":"Hum Factors"},{"key":"1705_CR27","doi-asserted-by":"crossref","unstructured":"Holl\u00e4nder K, Wintersberger P, Butz A (2019) Overtrust in external cues of automated vehicles: an experimental investigation. Proceedings of the 11th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, Association for Computing Machinery, 211\u2013221","DOI":"10.1145\/3342197.3344528"},{"issue":"4","key":"1705_CR28","doi-asserted-by":"publisher","first-page":"316","DOI":"10.1016\/j.accinf.2012.03.007","volume":"13","author":"E Huerta","year":"2012","unstructured":"Huerta E, Glandon T, Petrides Y (2012) Framing, decision-aid systems, and culture: exploring influences on fraud investigations. Int J Account Inf Syst 13(4):316\u2013333","journal-title":"Int J Account Inf Syst"},{"key":"1705_CR29","doi-asserted-by":"crossref","unstructured":"Israelsen BW, Ahmed NR (2019) \u201cDave...I can assure you ...that it\u2019s going to be all right ...\u201d A definition, case for, and survey of algorithmic assurances in human-autonomy trust relationships. ACM Comput Surveys 51(6):1\u201337","DOI":"10.1145\/3267338"},{"key":"1705_CR30","doi-asserted-by":"crossref","unstructured":"Joshi S, \u0160abanovi\u0107 S (2017) A communal perspective on shared robots as social catalysts. 2017 26th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN), 732\u2013738","DOI":"10.1109\/ROMAN.2017.8172384"},{"issue":"1","key":"1705_CR31","doi-asserted-by":"publisher","first-page":"193","DOI":"10.1257\/jep.5.1.193","volume":"5","author":"D Kahneman","year":"1991","unstructured":"Kahneman D, Knetsch JL, Thaler RH (1991) Anomalies: The Endowment Effect, Loss Aversion, and Status Quo Bias. J Econ Perspect 5(1):193\u2013206","journal-title":"J Econ Perspect"},{"key":"1705_CR32","unstructured":"Kahneman D (2011) Thinking, fast and slow. Penguin Books"},{"key":"1705_CR33","unstructured":"Karl J (2021) How far are the unvaccinated willing to go? (September 2021). Retrieved 19 Jan 2022 from https:\/\/www.bloomberg.com\/opinion\/articles\/2021-09-12\/covid-19-vaccine-s-merits-are-simple-and-effective-kth60xpt"},{"key":"1705_CR34","unstructured":"Kidd CD, Taggart W, Turkle S (2006) A sociable robot to encourage social interaction among the elderly. Proceedings 2006 IEEE International Conference on Robotics and Automation, 2006. ICRA 2006, pp 3972\u20133976"},{"issue":"3","key":"1705_CR35","doi-asserted-by":"publisher","first-page":"322","DOI":"10.1016\/j.robot.2009.09.015","volume":"58","author":"R Kirby","year":"2010","unstructured":"Kirby R, Forlizzi J, Simmons R (2010) Affective social robots. Robot Auton Syst 58(3):322\u2013332","journal-title":"Robot Auton Syst"},{"issue":"4","key":"1705_CR36","doi-asserted-by":"publisher","first-page":"297","DOI":"10.1007\/s43154-020-00029-y","volume":"1","author":"BC Kok","year":"2020","unstructured":"Kok BC, Soh H (2020) Trust in robots: challenges and opportunities. Curr Robot Rep 1(4):297\u2013309","journal-title":"Curr Robot Rep"},{"key":"1705_CR37","unstructured":"Kraus J (2020) Psychological processes in the formation and calibration of trust in automation. Ph.D. dissertation. Ulm University, Ulm. Retrieved 19 Feb 2023 from https:\/\/oparu.uni-ulm.de\/xmlui\/handle\/123456789\/32645"},{"key":"1705_CR39","unstructured":"Kurohi R (2021) S\u2019pore to invest $50m over 5 years to build digital trust. (July 2021). Retrieved 19 Jan 2022 from https:\/\/www.straitstimes.com\/tech\/spore-to-invest-50m-over-5-years-to-build-digital-trust"},{"issue":"11","key":"1705_CR40","doi-asserted-by":"publisher","first-page":"3312","DOI":"10.1177\/1461444820954199","volume":"23","author":"D K\u00fcster","year":"2021","unstructured":"K\u00fcster D, Swiderska A, Gunkel D (2021) I saw it on YouTube! How online videos shape perceptions of mind, morality, and fears about robots. New Media Soc 23(11):3312\u20133331","journal-title":"New Media Soc"},{"key":"1705_CR41","doi-asserted-by":"crossref","unstructured":"Kwon M, Jung MF, Knepper RA (2016) Human expectations of social robots. 2016 11th ACM\/IEEE International Conference on Human-Robot Interaction (HRI), 463\u2013464","DOI":"10.1109\/HRI.2016.7451807"},{"issue":"3","key":"1705_CR42","doi-asserted-by":"publisher","first-page":"132","DOI":"10.1509\/jmkg.75.3.132","volume":"75","author":"JR Landwehr","year":"2011","unstructured":"Landwehr JR, McGill AL, Herrmann A (2011) It\u2019s got the look: the effect of friendly and aggressive \u201cfacial\u201d expressions on product liking and sales. J Mark 75(3):132\u2013146","journal-title":"J Mark"},{"key":"1705_CR43","doi-asserted-by":"publisher","first-page":"231","DOI":"10.1016\/j.neubiorev.2019.07.014","volume":"104","author":"A Langer","year":"2019","unstructured":"Langer A, Feingold-Polak R, Mueller O, Kellmeyer P, Levy-Tzedek S (2019) Trust in socially assistive robots: considerations for use in rehabilitation. Neurosci Biobehav Rev 104:231\u2013239","journal-title":"Neurosci Biobehav Rev"},{"issue":"10","key":"1705_CR44","doi-asserted-by":"publisher","first-page":"1243","DOI":"10.1080\/00140139208967392","volume":"35","author":"J Lee","year":"1992","unstructured":"Lee J, Moray N (1992) Trust, control strategies and allocation of function in human-machine systems. Ergonomics 35(10):1243\u20131270","journal-title":"Ergonomics"},{"issue":"1","key":"1705_CR45","doi-asserted-by":"publisher","first-page":"50","DOI":"10.1518\/hfes.46.1.50.30392","volume":"46","author":"JD Lee","year":"2004","unstructured":"Lee JD, See KA (2004) Trust in automation: designing for appropriate reliance. Hum Factors 46(1):50\u201380","journal-title":"Hum Factors"},{"issue":"1","key":"1705_CR46","doi-asserted-by":"publisher","first-page":"799","DOI":"10.1146\/annurev-psych-010213-115043","volume":"66","author":"JS Lerner","year":"2015","unstructured":"Lerner JS, Li Y, Valdesolo P, Kassam KS (2015) Emotion and decision making. Annu Rev Psychol 66(1):799\u2013823","journal-title":"Annu Rev Psychol"},{"key":"1705_CR47","doi-asserted-by":"publisher","first-page":"135","DOI":"10.1007\/978-3-319-64816-3_8","volume-title":"Foundations of trusted autonomy","author":"M Lewis","year":"2018","unstructured":"Lewis M, Sycara K, Walker P (2018) The role of trust in human-robot interaction. In: Abbass HA, Scholz J, Reid DJ (eds) Foundations of trusted autonomy. Springer International Publishing, Cham, pp 135\u2013159"},{"issue":"5","key":"1705_CR48","first-page":"530","volume":"29","author":"H Lin","year":"2020","unstructured":"Lin H, Chi OH, Gursoy D (2020) Antecedents of customers\u2019 acceptance of artificially intelligent robotic device use in hospitality services. J Hosp Market Manag 29(5):530\u2013549","journal-title":"J Hosp Market Manag"},{"issue":"4","key":"1705_CR49","doi-asserted-by":"publisher","first-page":"277","DOI":"10.1080\/14639220500337708","volume":"8","author":"P Madhavan","year":"2007","unstructured":"Madhavan P, Wiegmann DA (2007) Similarities and differences between human-human and human-automation trust: an integrative review. Theor Issues Ergon Sci 8(4):277\u2013301","journal-title":"Theor Issues Ergon Sci"},{"key":"1705_CR50","doi-asserted-by":"crossref","unstructured":"Malhotra P (2020) A relationship-centered and culturally informed approach to studying misinformation on COVID-19. Social Media + Society 6(3):1\u20134","DOI":"10.1177\/2056305120948224"},{"issue":"3","key":"1705_CR51","doi-asserted-by":"publisher","first-page":"709","DOI":"10.2307\/258792","volume":"20","author":"RC Mayer","year":"1995","unstructured":"Mayer RC, Davis JH, Schoorman FD (1995) An integrative model of organizational trust. Acad Manag Rev 20(3):709\u2013734","journal-title":"Acad Manag Rev"},{"key":"1705_CR52","doi-asserted-by":"publisher","DOI":"10.1017\/CBO9780511489969","volume-title":"The imitative mind: development, evolution and brain bases","author":"AN Meltzoff","year":"2002","unstructured":"Meltzoff AN, Prinz W (2002) The imitative mind: development, evolution and brain bases. Cambridge University Press, Cambridge"},{"issue":"2","key":"1705_CR53","doi-asserted-by":"publisher","first-page":"194","DOI":"10.1518\/001872008X288574","volume":"50","author":"SM Merritt","year":"2008","unstructured":"Merritt SM, Ilgen DR (2008) Not all trust is created equal: dispositional and history-based trust in human-automation interactions. Hum Factors 50(2):194\u2013210","journal-title":"Hum Factors"},{"key":"1705_CR54","doi-asserted-by":"publisher","first-page":"1","DOI":"10.3389\/fpsyg.2021.592711","volume":"12","author":"L Miller","year":"2021","unstructured":"Miller L, Kraus J, Babel F, Baumann M (2021) More than a feeling\u2014interrelation of trust layers in human-robot interaction and the role of user dispositions and state anxiety. Front Psychol 12:1\u201318","journal-title":"Front Psychol"},{"issue":"7","key":"1705_CR55","doi-asserted-by":"publisher","first-page":"959","DOI":"10.1080\/1369118X.2018.1444076","volume":"21","author":"J M\u00f6ller","year":"2018","unstructured":"M\u00f6ller J, Trilling D, Helberger N, van Es B (2018) Do not blame it on the algorithm: an empirical assessment of multiple recommender systems and their impact on content diversity. Inf Commun Soc 21(7):959\u2013977","journal-title":"Inf Commun Soc"},{"issue":"1","key":"1705_CR56","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/3303706","volume":"8","author":"O Mubin","year":"2019","unstructured":"Mubin O, Wadibhasme K, Jordan P, Obaid M (2019) Reflecting on the presence of science fiction robots in computing literature. ACM Transact Hum-Robot Interaction 8(1):1\u201325","journal-title":"ACM Transact Hum-Robot Interaction"},{"key":"1705_CR57","unstructured":"Nichols M (2019) Safety is a priority when designing collaborative robots. (March 2019). Retrieved 19 Jan 2022 from https:\/\/www.robotshop.com\/community\/blog\/show\/safety-is-a-priority-when-designing-collaborative-robots"},{"key":"1705_CR58","unstructured":"O\u2019Neill O (2013) What we don\u2019t understand about trust. Video. (June 2013). Retrieved 31 Dec 2021 from https:\/\/www.ted.com\/talks\/onora_o_neill_what_we_don_t_understand_about_trust?language=eo"},{"issue":"5","key":"1705_CR59","doi-asserted-by":"publisher","first-page":"12","DOI":"10.1111\/1740-9713.01441","volume":"17","author":"S Olhede","year":"2020","unstructured":"Olhede S, Wolfe PJ (2020) Blame the algorithm? Significance 17(5):12\u201312","journal-title":"Significance"},{"issue":"2","key":"1705_CR60","doi-asserted-by":"publisher","first-page":"59","DOI":"10.1109\/MRA.2019.2905234","volume":"26","author":"AK Ostrowski","year":"2019","unstructured":"Ostrowski AK, DiPaola D, Partridge E, Park HW, Breazeal C (2019) Older adults living with social robots: promoting social connectedness in long-term communities. IEEE Robot Autom Mag 26(2):59\u201370","journal-title":"IEEE Robot Autom Mag"},{"issue":"1","key":"1705_CR61","doi-asserted-by":"publisher","first-page":"107","DOI":"10.1007\/s10460-020-10145-2","volume":"38","author":"J Pfeiffer","year":"2021","unstructured":"Pfeiffer J, Gabriel A, Gandorfer M (2021) Understanding the public attitudinal acceptance of digital farming technologies: a nationwide survey in Germany. Agric Hum Values 38(1):107\u2013128","journal-title":"Agric Hum Values"},{"issue":"3","key":"1705_CR62","first-page":"1","volume":"18","author":"D Portugal","year":"2021","unstructured":"Portugal D, Ara\u00fajo AG, Couceiro MS (2021) Improving the robustness of a service robot for continuous indoor monitoring: an incremental approach. Int J Adv Rob Syst 18(3):1\u201315","journal-title":"Int J Adv Rob Syst"},{"key":"1705_CR63","doi-asserted-by":"publisher","first-page":"17","DOI":"10.1007\/978-3-319-22261-5_2","volume-title":"Interdisciplinary perspectives on trust: towards theoretical and methodological integration","author":"LM PytlikZillig","year":"2016","unstructured":"PytlikZillig LM, Kimbrough CD (2016) Consensus on conceptualizations and definitions of trust: are we there yet? In: Shockley E, Neal TMS, PytlikZillig LM, Bornstein BH (eds) Interdisciplinary perspectives on trust: towards theoretical and methodological integration. Springer International Publishing, Cham, pp 17\u201347"},{"key":"1705_CR64","unstructured":"Reuters Staff (2020) Singapore about-turns on masks, making them compulsory in virus fight. (April 2020). Retrieved 19 Feb 2023 from https:\/\/www.reuters.com\/article\/us-health-coronavirus-singapore\/singapore-about-turns-on-masks-making-them-compulsory-in-virus-fight-idUSKCN21W1EW"},{"key":"1705_CR65","doi-asserted-by":"publisher","first-page":"201","DOI":"10.1016\/j.chb.2014.01.004","volume":"33","author":"AM Rosenthal-von der P\u00fctten","year":"2014","unstructured":"Rosenthal-von der P\u00fctten AM, Schulte FP, Eimler SC et al (2014) Investigations on empathy towards humans and robots using fMRI. Comput Hum Behav 33:201\u2013212","journal-title":"Comput Hum Behav"},{"issue":"3","key":"1705_CR66","doi-asserted-by":"publisher","first-page":"393","DOI":"10.5465\/amr.1998.926617","volume":"23","author":"DM Rousseau","year":"1998","unstructured":"Rousseau DM, Sitkin SB, Burt RS, Camerer C (1998) Not so different after all: a cross-discipline view of trust. Acad Manag Rev 23(3):393\u2013404","journal-title":"Acad Manag Rev"},{"issue":"50","key":"1705_CR67","doi-asserted-by":"publisher","first-page":"113","DOI":"10.1017\/S1477175618000271","volume":"17","author":"S Ryan","year":"2018","unstructured":"Ryan S (2018) Trust: a recipe. Think 17(50):113\u2013125","journal-title":"Think"},{"issue":"4","key":"1705_CR68","doi-asserted-by":"publisher","first-page":"1563","DOI":"10.1007\/s00146-021-01243-8","volume":"37","author":"O Sakura","year":"2022","unstructured":"Sakura O (2022) Robot and ukiyo-e: implications to cultural varieties in human\u2013robot relationships. AI & Soc 37(4):1563\u20131573","journal-title":"AI & Soc"},{"issue":"12","key":"1705_CR69","doi-asserted-by":"publisher","first-page":"400","DOI":"10.5772\/57260","volume":"10","author":"H Samani","year":"2013","unstructured":"Samani H, Saadatian E, Pang N et al (2013) Cultural robotics: the culture of robotics and robotics in culture. Int J Adv Rob Syst 10(12):400","journal-title":"Int J Adv Rob Syst"},{"issue":"3","key":"1705_CR70","doi-asserted-by":"publisher","first-page":"377","DOI":"10.1177\/0018720816634228","volume":"58","author":"KE Schaefer","year":"2016","unstructured":"Schaefer KE, Chen JYC, Szalma JL, Hancock PA (2016) A meta-analysis of factors influencing the development of trust in automation: implications for understanding autonomy in future systems. Hum Factors 58(3):377\u2013400","journal-title":"Hum Factors"},{"key":"1705_CR71","doi-asserted-by":"publisher","DOI":"10.2139\/ssrn.3895522","volume-title":"Communicating ethics across the AI ecosystem","author":"J Seah","year":"2021","unstructured":"Seah J, Findlay M (2021) Communicating ethics across the AI ecosystem. Social Science Research Network, Rochester"},{"key":"1705_CR72","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2019.101946","volume":"52","author":"VM Sharma","year":"2020","unstructured":"Sharma VM, Klein A (2020) Consumer perceived value, involvement, trust, susceptibility to interpersonal influence, and intention to participate in online group buying. J Retail Consum Serv 52:101946","journal-title":"J Retail Consum Serv"},{"key":"1705_CR73","unstructured":"Shaw K (2018) Affectiva, SoftBank Robotics Team Up to Broaden pepper\u2019s emotional intelligence. (August 2021). Retrieved 19 Jan 2022 from https:\/\/www.roboticsbusinessreview.com\/news\/emotional-intelligence-affectiva-softbank-robotics-team-up\/"},{"key":"1705_CR74","doi-asserted-by":"publisher","first-page":"427","DOI":"10.1016\/B978-0-08-036226-7.50076-4","volume-title":"Analysis, design and evaluation of man-machine systems 1988","author":"TB Sheridan","year":"1989","unstructured":"Sheridan TB (1989) Trustworthiness of command and control systems. In: Ranta J (ed) Analysis, design and evaluation of man-machine systems 1988. Pergamon, Amsterdam, pp 427\u2013431"},{"key":"1705_CR75","unstructured":"Shields M, Neghaiwi BH (2021) Swiss will need COVID certificates to go to bars, restaurants. (September 2021). Retrieved 19 Jan 2022 from https:\/\/www.reuters.com\/world\/europe\/swiss-cabinet-tightens-coronavirus-curbs-protect-hospitals-2021-09-08\/"},{"issue":"6","key":"1705_CR76","doi-asserted-by":"publisher","first-page":"495","DOI":"10.1080\/10447318.2020.1741118","volume":"36","author":"B Shneiderman","year":"2020","unstructured":"Shneiderman B (2020) Human-centered artificial intelligence: reliable, safe & trustworthy. Int J Hum-Comput Interact 36(6):495\u2013504","journal-title":"Int J Hum-Comput Interact"},{"issue":"1","key":"1705_CR77","doi-asserted-by":"publisher","first-page":"99","DOI":"10.2307\/1884852","volume":"69","author":"HA Simon","year":"1955","unstructured":"Simon HA (1955) A behavioral model of rational choice. Q J Econ 69(1):99\u2013118","journal-title":"Q J Econ"},{"issue":"3","key":"1705_CR78","doi-asserted-by":"publisher","first-page":"1333","DOI":"10.1016\/j.ejor.2005.04.006","volume":"177","author":"P Slovic","year":"2007","unstructured":"Slovic P, Finucane ML, Peters E, MacGregor DG (2007) The affect heuristic. Eur J Oper Res 177(3):1333\u20131352","journal-title":"Eur J Oper Res"},{"issue":"2\u20133","key":"1705_CR79","doi-asserted-by":"publisher","first-page":"233","DOI":"10.1177\/0278364919866905","volume":"39","author":"H Soh","year":"2020","unstructured":"Soh H, Xie Y, Chen M, Hsu D (2020) Multi-task trust transfer for human\u2013robot interaction. Int J Robot Res 39(2\u20133):233\u2013249","journal-title":"Int J Robot Res"},{"key":"1705_CR80","doi-asserted-by":"crossref","unstructured":"Stokes CK, Lyons JB, Littlejohn K, Natarian J, Case E, Speranza N (2010) Accounting for the human in cyberspace: effects of mood on trust in automation. 2010 International Symposium on Collaborative Technologies and Systems, 180\u2013187","DOI":"10.1109\/CTS.2010.5478512"},{"key":"1705_CR81","doi-asserted-by":"publisher","first-page":"143","DOI":"10.1007\/978-1-4020-6591-0_11","volume-title":"Philosophy and design: from engineering to architecture","author":"JP Sullins","year":"2008","unstructured":"Sullins JP (2008) Friends by design: a design philosophy for personal robotics technology. In: Kroes P, Vermaas PE, Light A, Moore SA (eds) Philosophy and design: from engineering to architecture. Springer, Netherlands, pp 143\u2013157"},{"key":"1705_CR82","doi-asserted-by":"publisher","first-page":"121","DOI":"10.1007\/978-3-319-09668-1_9","volume-title":"Beyond artificial intelligence: the disappearing human-machine divide","author":"M Szollosy","year":"2015","unstructured":"Szollosy M (2015) Why are we afraid of robots? The role of projection in the popular conception of robots. In: Romportl J, Zackova E, Kelemen J (eds) Beyond artificial intelligence: the disappearing human-machine divide. Springer International Publishing, Cham, pp 121\u2013131"},{"key":"1705_CR83","volume-title":"On the risks of trusting artificial intelligence: the case of cybersecurity","author":"M Taddeo","year":"2020","unstructured":"Taddeo M (2020) On the risks of trusting artificial intelligence: the case of cybersecurity. Social Science Research Network, Rochester"},{"issue":"1","key":"1705_CR84","doi-asserted-by":"publisher","first-page":"35","DOI":"10.1109\/MRA.2007.339605","volume":"14","author":"A Tapus","year":"2007","unstructured":"Tapus A, Maja M, Scassellatti B (2007) The grand challenges in socially assistive robotics. IEEE Robot Automat Mag 14(1):35","journal-title":"IEEE Robot Automat Mag"},{"issue":"2","key":"1705_CR85","doi-asserted-by":"publisher","first-page":"207","DOI":"10.1016\/0010-0285(73)90033-9","volume":"5","author":"A Tversky","year":"1973","unstructured":"Tversky A, Kahneman D (1973) Availability: a heuristic for judging frequency and probability. Cogn Psychol 5(2):207\u2013232","journal-title":"Cogn Psychol"},{"issue":"4","key":"1705_CR86","doi-asserted-by":"publisher","first-page":"297","DOI":"10.1007\/BF00122574","volume":"5","author":"A Tversky","year":"1992","unstructured":"Tversky A, Kahneman D (1992) Advances in prospect theory: cumulative representation of uncertainty. J Risk Uncertain 5(4):297\u2013323","journal-title":"J Risk Uncertain"},{"key":"1705_CR87","doi-asserted-by":"publisher","DOI":"10.3389\/fpsyg.2020.566790","volume":"11","author":"S van der Linden","year":"2020","unstructured":"van der Linden S, Roozenbeek J, Compton J (2020) Inoculating against fake news about COVID-19. Front Psychol 11:566790","journal-title":"Front Psychol"},{"issue":"2","key":"1705_CR88","doi-asserted-by":"publisher","first-page":"149","DOI":"10.1080\/13607863.2017.1286455","volume":"22","author":"T Vandemeulebroucke","year":"2018","unstructured":"Vandemeulebroucke T, de Casterl\u00e9 BD, Gastmans C (2018) How do older adults experience and perceive socially assistive robots in aged care: a systematic review of qualitative evidence. Aging Ment Health 22(2):149\u2013167","journal-title":"Aging Ment Health"},{"issue":"4","key":"1705_CR89","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/3152890","volume":"8","author":"AR Wagner","year":"2018","unstructured":"Wagner AR, Robinette P, Howard A (2018) Modelling the human-robot trust phenomenon: a conceptual framework based on risk. ACM Transact Interact Intell Syst 8(4):1\u201324","journal-title":"ACM Transact Interact Intell Syst"},{"key":"1705_CR90","unstructured":"Wang X, Elkin D, Chan, EKF, Lam WF, Chan KN (2021) Ethical surveillance: developing smart city surveillance through civic participation. (September 2021). Presented at the Ethics in AI Research Initiative for the Asia Pacific Roundtable"},{"key":"1705_CR91","doi-asserted-by":"crossref","unstructured":"Wee A, Findlay MJ (2020) AI and data use: surveillance technology and community disquiet in the age of COVID-19. (November 2020). Retrieved 19 Jan 2022 from https:\/\/papers.ssrn.com\/sol3\/papers.cfm?abstract_id=3715993","DOI":"10.2139\/ssrn.3715993"},{"key":"1705_CR92","doi-asserted-by":"crossref","unstructured":"Welge J, Hassenzahl M (2016) Better than human: about the psychological superpowers of robots. Social Robotics, Springer International Publishing, pp 993\u20131002","DOI":"10.1007\/978-3-319-47437-3_97"},{"key":"1705_CR93","doi-asserted-by":"crossref","unstructured":"Winkle K, Caleb-Solly P, Turton A, Bremner P (2018) Social robots for engagement in rehabilitative therapies: design implications from a study with therapists. Proceedings of the 2018 ACM\/IEEE International Conference on Human-Robot Interaction, Association for Computing Machinery, pp 289\u2013297","DOI":"10.1145\/3171221.3171273"},{"issue":"2","key":"1705_CR94","doi-asserted-by":"publisher","first-page":"211","DOI":"10.1016\/j.chb.2004.03.011","volume":"21","author":"M Workman","year":"2005","unstructured":"Workman M (2005) Expert decision support system use, disuse, and misuse: a study using the theory of planned behavior. Comput Hum Behav 21(2):211\u2013231","journal-title":"Comput Hum Behav"},{"key":"1705_CR95","doi-asserted-by":"crossref","unstructured":"Wright J (2021) Suspect AI: vibraimage technology and society emotion recognition technology and algorithmic opacity. Sci Technol Soc (2021):1\u201320","DOI":"10.2139\/ssrn.3682874"},{"issue":"3","key":"1705_CR96","doi-asserted-by":"publisher","first-page":"235","DOI":"10.1007\/s12369-012-0144-0","volume":"4","author":"RE Yagoda","year":"2012","unstructured":"Yagoda RE, Gillan DJ (2012) You want me to trust a ROBOT? The development of a human-robot interaction trust scale. Int J Soc Robot 4(3):235\u2013248","journal-title":"Int J Soc Robot"},{"issue":"3","key":"1705_CR97","doi-asserted-by":"publisher","first-page":"347","DOI":"10.1007\/s12369-014-0267-6","volume":"7","author":"J Z\u0142otowski","year":"2015","unstructured":"Z\u0142otowski J, Proudfoot D, Yogeeswaran K, Bartneck C (2015) Anthropomorphism: opportunities and challenges in human-robot interaction. Int J Soc Robot 7(3):347\u2013360","journal-title":"Int J Soc Robot"}],"container-title":["AI & SOCIETY"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s00146-023-01705-1.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/article\/10.1007\/s00146-023-01705-1\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s00146-023-01705-1.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,9,20]],"date-time":"2024-09-20T04:08:18Z","timestamp":1726805298000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/s00146-023-01705-1"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023,6,27]]},"references-count":95,"journal-issue":{"issue":"5","published-print":{"date-parts":[[2024,10]]}},"alternative-id":["1705"],"URL":"https:\/\/doi.org\/10.1007\/s00146-023-01705-1","relation":{},"ISSN":["0951-5666","1435-5655"],"issn-type":[{"type":"print","value":"0951-5666"},{"type":"electronic","value":"1435-5655"}],"subject":[],"published":{"date-parts":[[2023,6,27]]},"assertion":[{"value":"2 December 2022","order":1,"name":"received","label":"Received","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"30 May 2023","order":2,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"27 June 2023","order":3,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}},{"order":1,"name":"Ethics","group":{"name":"EthicsHeading","label":"Declarations"}},{"value":"On behalf of all authors, the corresponding author states that there is no conflict of interest.","order":2,"name":"Ethics","group":{"name":"EthicsHeading","label":"Conflict of interest"}}]}}