{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,14]],"date-time":"2026-01-14T14:41:09Z","timestamp":1768401669247,"version":"3.49.0"},"reference-count":26,"publisher":"Springer Science and Business Media LLC","issue":"6","license":[{"start":{"date-parts":[[2020,9,18]],"date-time":"2020-09-18T00:00:00Z","timestamp":1600387200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0"},{"start":{"date-parts":[[2020,9,18]],"date-time":"2020-09-18T00:00:00Z","timestamp":1600387200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0"}],"funder":[{"DOI":"10.13039\/100018222","name":"Universit\u00e4t Siegen","doi-asserted-by":"crossref","id":[{"id":"10.13039\/100018222","id-type":"DOI","asserted-by":"crossref"}]}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Pers Ubiquit Comput"],"published-print":{"date-parts":[[2020,12]]},"abstract":"<jats:title>Abstract<\/jats:title><jats:p>Nowadays, automation not only permeates industry but also becomes a substantial part of our private, everyday lives. Driven by the idea of increased convenience and more time for the \u201cimportant things in life,\u201d automation relieves us from many daily chores\u2014robots vacuum floors and automated coffee makers produce supposedly barista-quality coffee on the press of a button. In many cases, these offers are embraced by people without further questioning. However, while we save time by delegating more and more everyday activities to automation, we also may lose chances for enjoyable and meaningful experiences. In two field studies, we demonstrate that a manual process has experiential benefits over more automated processes by using the example of coffee-making. We present a way to account for potential experiential costs of everyday automation and strategies of how to design interaction with automation to reconcile experience with the advantages of a more and more powerful automation.<\/jats:p>","DOI":"10.1007\/s00779-020-01452-w","type":"journal-article","created":{"date-parts":[[2020,9,18]],"date-time":"2020-09-18T22:02:31Z","timestamp":1600466551000},"page":"763-779","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":24,"title":["Designing everyday automation with well-being in mind"],"prefix":"10.1007","volume":"24","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-0321-6187","authenticated-orcid":false,"given":"Holger","family":"Klapperich","sequence":"first","affiliation":[]},{"given":"Alarith","family":"Uhde","sequence":"additional","affiliation":[]},{"given":"Marc","family":"Hassenzahl","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2020,9,18]]},"reference":[{"key":"1452_CR1","doi-asserted-by":"crossref","unstructured":"Lee K (2009) Homo Faber: the unity of the history and philosophy of technology. In New waves in philosophy of technology, Jan-Kyrre Berg Olsen, Evan Selinger and S\u00f8ren Riis (eds.). Palgrave Macmillan, pp 13\u201339","DOI":"10.1057\/9780230227279_2"},{"issue":"sup1","key":"1452_CR2","doi-asserted-by":"publisher","first-page":"2580","DOI":"10.1080\/14606925.2017.1352769","volume":"20","author":"M Pillan","year":"2017","unstructured":"Pillan M, Colombo S (2017) Will smart homes improve our lives? A design perspective towards effective wellbeing at home. The Design Journal 20(sup1):2580\u20132591","journal-title":"The Design Journal"},{"key":"1452_CR3","volume-title":"Time, consumption and everyday life: practice, materiality and culture","year":"2009","unstructured":"Shove E, Trentmann F, Wilk R (eds) (2009) Time, consumption and everyday life: practice, materiality and culture. Berg, Oxford"},{"key":"1452_CR4","volume-title":"Translations from drawing to building and other essays","author":"Evans R, Architectural Association","year":"1997","unstructured":"Evans R, Architectural Association (1997) Translations from drawing to building and other essays. Architectural Association, London"},{"key":"1452_CR5","doi-asserted-by":"crossref","unstructured":"Grosse-Hering B, Mason J, Aliakseyeu D, Bakker C, Desmet P (2013) Slow design for meaningful interactions. In Proceedings of the SIGCHI Conference On Human Factors In Computing Systems. ACM pp. 3431-2440","DOI":"10.1145\/2470654.2466472"},{"issue":"5","key":"1452_CR6","doi-asserted-by":"publisher","first-page":"729","DOI":"10.1086\/432651","volume":"46","author":"C Aporta","year":"2005","unstructured":"Aporta C, Higgs E (2005) Satellite culture: global positioning systems, Inuit wayfinding, and the need for a new account of technology. Curr Anthropol 46(5):729\u2013753","journal-title":"Curr Anthropol"},{"key":"1452_CR7","doi-asserted-by":"crossref","unstructured":"Sheridan TB, Parasuraman R (2005) Human - automation interaction. In: Reviews of human factors and ergonomics, pp. 89\u2013129","DOI":"10.1518\/155723405783703082"},{"key":"1452_CR8","unstructured":"Hassenzahl M, Eckoldt K, Diefenbach S, Laschke M, Lenz E, Kim J (2013) Designing moments of meaning and pleasure. Experience design and happiness. In International Journal of Design 7.3: 21\u201331"},{"key":"1452_CR9","doi-asserted-by":"crossref","unstructured":"Hassenzahl M, Klapperich H (2014) Convenient, clean, and efficient? The experiential costs of everyday automation. In Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational. ACM pp. 21\u201330","DOI":"10.1145\/2639189.2639248"},{"key":"1452_CR10","doi-asserted-by":"crossref","unstructured":"Klapperich H, Hassenzahl M (2016) Hotzenplotz: reconciling automation with experience. In Proceedings of the 9th Nordic Conference on Human-Computer Interaction. ACM","DOI":"10.1145\/2971485.2971532"},{"key":"1452_CR11","doi-asserted-by":"crossref","unstructured":"Lenz E, Hassenzahl M, Diefenbach D (2019) How performing an activity makes meaning. CHI Extended Abstracts","DOI":"10.1145\/3290607.3312881"},{"key":"1452_CR12","doi-asserted-by":"crossref","unstructured":"Frison AK, Wintersberger P, Riener A, Schartm\u00fcller C (2017) Driving Hotzenplotz: a hybrid interface for vehicle control aiming to maximize pleasure in highway driving. In Proceedings of the 9th International Conference on Automotive User Interfaces and Interactive Vehicular Applications. ACM pp. 236-244","DOI":"10.1145\/3122986.3123016"},{"issue":"6","key":"1452_CR13","doi-asserted-by":"publisher","first-page":"1063","DOI":"10.1037\/0022-3514.54.6.1063","volume":"54","author":"D Watson","year":"1988","unstructured":"Watson D, Lee AC, Tellegen A (1988) Development and validation of brief measures of positive and negative affect: the PANAS scales. J Pers Soc Psychol 54(6):1063\u20131070","journal-title":"J Pers Soc Psychol"},{"key":"1452_CR14","first-page":"139","volume":"42","author":"HW Krohne","year":"1996","unstructured":"Krohne HW, Egloff B, Kohlmann CW, Tausch A (1996) Untersuchungen mit einer deutschen Version der Positive and Negative Affect Schedule (PANAS). Diagnostica-Gottingen 42:139\u2013156","journal-title":"Diagnostica-Gottingen"},{"issue":"5","key":"1452_CR15","doi-asserted-by":"publisher","first-page":"353","DOI":"10.1016\/j.intcom.2010.04.002","volume":"22","author":"M Hassenzahl","year":"2010","unstructured":"Hassenzahl M, Diefenbach S, G\u00f6ritz A (2010) Needs, affect, and interactive products\u2013facets of user experience. Interact Comput 22(5):353\u2013362","journal-title":"Interact Comput"},{"key":"1452_CR16","doi-asserted-by":"publisher","first-page":"325","DOI":"10.1037\/0022-3514.80.2.325","volume":"80","author":"KM Sheldon","year":"2001","unstructured":"Sheldon KM, Elliot AJ, Kim Y, Kasser T (2001) What is satisfying about satisfying events? Testing 10 candidate psychological needs. J Pers Soc Psychol 80:325\u2013339","journal-title":"J Pers Soc Psychol"},{"issue":"3","key":"1452_CR17","doi-asserted-by":"publisher","first-page":"235","DOI":"10.1080\/07370024.2010.500139","volume":"25","author":"M Hassenzahl","year":"2010","unstructured":"Hassenzahl M, Monk A (2010) The inference of perceived usability from beauty. Human\u2013Computer Interaction 25(3):235\u2013260","journal-title":"Human\u2013Computer Interaction"},{"key":"1452_CR18","volume-title":"The coding manual for qualitative researchers","author":"J Salda\u00f1a","year":"2015","unstructured":"Salda\u00f1a J (2015) The coding manual for qualitative researchers. Sage, London"},{"key":"1452_CR19","doi-asserted-by":"crossref","DOI":"10.4135\/9781526441867","volume-title":"Analyzing qualitative data","author":"G Gibbs","year":"2018","unstructured":"Gibbs G (2018) Analyzing qualitative data, vol 6. Sage, London"},{"key":"1452_CR20","volume-title":"Qualitative data analysis: a methods sourcebook","author":"MB Matthew","year":"2014","unstructured":"Matthew MB, Huberman AM, Saldana J (2014) Qualitative data analysis: a methods sourcebook. Sage, London"},{"key":"1452_CR21","doi-asserted-by":"publisher","DOI":"10.4135\/9781446250655.n1","volume-title":"The dynamics of social practice: everyday life and how it changes","author":"E Shove","year":"2012","unstructured":"Shove E, Pantzar M, Watson M (2012) The dynamics of social practice: everyday life and how it changes. Sage, London"},{"key":"1452_CR22","doi-asserted-by":"crossref","unstructured":"Klapperich H, Laschke M, Hassenzahl M (2018) The positive practice canvas: gathering inspiration for wellbeing-driven design. In Proceedings of the 10th Nordic Conference on Human-Computer Interaction. ACM pp.74-81","DOI":"10.1145\/3240167.3240209"},{"key":"1452_CR23","doi-asserted-by":"crossref","unstructured":"Klapperich H, Laschke M, Hassenzahl M, et al. (2019) Mind the gap: a social practice approach to designing for wellbeing. In: Design for wellbeing: an applied approach. Taylor & Francis Ltd., Abingdon. pp. 154\u2013169","DOI":"10.4324\/9781315121383-11"},{"issue":"3","key":"1452_CR24","doi-asserted-by":"publisher","first-page":"283","DOI":"10.1177\/0961463X93002003001","volume":"2","author":"R Silverstone","year":"1993","unstructured":"Silverstone R (1993) Time, information and communication technologies and the household. Time Soc 2(3):283\u2013311","journal-title":"Time Soc"},{"key":"1452_CR25","doi-asserted-by":"crossref","unstructured":"Kaerlein T (2015) Die Welt als interface. In: Sprenger, F., & Engemann, C. (ed) Internet der Dinge: \u00dcber smarte Objekte, intelligente Umgebungen und die technische Durchdringung der Welt, 9th edn. transcript Verlag, pp 137-159","DOI":"10.14361\/9783839430460-006"},{"key":"1452_CR26","doi-asserted-by":"crossref","unstructured":"Friedman B, Yoo, D (2017) Pause: a multi-lifespan design mechanism. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems pp. 460-464 ACM pp 460\u2013464","DOI":"10.1145\/3025453.3026031"}],"container-title":["Personal and Ubiquitous Computing"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s00779-020-01452-w.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/article\/10.1007\/s00779-020-01452-w\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s00779-020-01452-w.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2021,9,18]],"date-time":"2021-09-18T00:46:36Z","timestamp":1631925996000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/s00779-020-01452-w"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020,9,18]]},"references-count":26,"journal-issue":{"issue":"6","published-print":{"date-parts":[[2020,12]]}},"alternative-id":["1452"],"URL":"https:\/\/doi.org\/10.1007\/s00779-020-01452-w","relation":{},"ISSN":["1617-4909","1617-4917"],"issn-type":[{"value":"1617-4909","type":"print"},{"value":"1617-4917","type":"electronic"}],"subject":[],"published":{"date-parts":[[2020,9,18]]},"assertion":[{"value":"29 November 2019","order":1,"name":"received","label":"Received","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"3 September 2020","order":2,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"18 September 2020","order":3,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}},{"order":1,"name":"Ethics","group":{"name":"EthicsHeading","label":"Compliance with ethical standards"}},{"value":"The authors declare that they have no conflict of interest.","order":2,"name":"Ethics","group":{"name":"EthicsHeading","label":"Conflict of interest"}}]}}