{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,2]],"date-time":"2026-02-02T20:11:27Z","timestamp":1770063087967,"version":"3.49.0"},"reference-count":34,"publisher":"Springer Science and Business Media LLC","issue":"3","license":[{"start":{"date-parts":[[2023,6,18]],"date-time":"2023-06-18T00:00:00Z","timestamp":1687046400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0"},{"start":{"date-parts":[[2023,6,18]],"date-time":"2023-06-18T00:00:00Z","timestamp":1687046400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0"}],"funder":[{"DOI":"10.13039\/501100004233","name":"Universitat Polit\u00e8cnica de Val\u00e8ncia","doi-asserted-by":"crossref","id":[{"id":"10.13039\/501100004233","id-type":"DOI","asserted-by":"crossref"}]}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Cent Eur J Oper Res"],"published-print":{"date-parts":[[2024,9]]},"abstract":"<jats:title>Abstract<\/jats:title><jats:p>In sheltered employment centres, staff planning and scheduling activities are critical for operations managers. A generic framework is not easy to set up not only because legal issues are diverse and differ among these service organization types, but one worker may not fit in anywhere at any time. This complexity is greater when workers with specific needs perform work activities in many labour enclaves and different sectors. In this paper, a mixed-integer linear model to solve workers\u2019 shift assignments to other workplaces and various activities to form teams is proposed. The novelty of the proposed model lies in considering specific features, such as the skills matrix and the affinity matrix, between the different actors in a labour enclave. The model is validated using real instances from a case study, and several objectives are tested and discussed. The decision support system that sustains the model is introduced and managerial issues are discussed.<\/jats:p>","DOI":"10.1007\/s10100-023-00864-2","type":"journal-article","created":{"date-parts":[[2023,6,18]],"date-time":"2023-06-18T19:01:38Z","timestamp":1687114898000},"page":"569-591","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":4,"title":["Solving the multisite staff planning and scheduling problem in a sheltered employment centre that employs workers with intellectual disabilities by MILP: a Spanish case study"],"prefix":"10.1007","volume":"32","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-5796-9053","authenticated-orcid":false,"given":"Julien","family":"Maheut","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-9097-2852","authenticated-orcid":false,"given":"Jose P.","family":"Garcia-Sabater","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-9449-1709","authenticated-orcid":false,"given":"Julio J.","family":"Garcia-Sabater","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-0478-6218","authenticated-orcid":false,"given":"Sofia","family":"Garcia-Manglano","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2023,6,18]]},"reference":[{"key":"864_CR1","doi-asserted-by":"publisher","first-page":"913","DOI":"10.1016\/S0305-0548(98)00033-1","volume":"25","author":"HK Alfares","year":"1998","unstructured":"Alfares HK (1998) An efficient two-phase algorithm for cyclic days-off scheduling. Comput Oper Res 25:913\u2013923. https:\/\/doi.org\/10.1016\/S0305-0548(98)00033-1","journal-title":"Comput Oper Res"},{"key":"864_CR2","doi-asserted-by":"publisher","first-page":"589","DOI":"10.1080\/07408170590948468","volume":"37","author":"JF Bard","year":"2005","unstructured":"Bard JF, Purnomo HW (2005a) Hospital-wide reactive scheduling of nurses with preference considerations. IIE Trans 37:589\u2013608. https:\/\/doi.org\/10.1080\/07408170590948468","journal-title":"IIE Trans"},{"key":"864_CR3","doi-asserted-by":"publisher","first-page":"510","DOI":"10.1016\/j.ejor.2003.06.046","volume":"164","author":"JF Bard","year":"2005","unstructured":"Bard JF, Purnomo HW (2005b) Preference scheduling for nurses using column generation. Eur J Oper Res 164:510\u2013534. https:\/\/doi.org\/10.1016\/j.ejor.2003.06.046","journal-title":"Eur J Oper Res"},{"key":"864_CR4","doi-asserted-by":"publisher","first-page":"652","DOI":"10.1016\/j.ejor.2006.10.060","volume":"189","author":"J Beli\u00ebn","year":"2008","unstructured":"Beli\u00ebn J, Demeulemeester E (2008) A branch-and-price approach for integrating nurse and surgery scheduling. Eur J Oper Res 189:652\u2013668. https:\/\/doi.org\/10.1016\/j.ejor.2006.10.060","journal-title":"Eur J Oper Res"},{"key":"864_CR5","doi-asserted-by":"publisher","first-page":"467","DOI":"10.1016\/j.ejor.2010.11.017","volume":"210","author":"P Brucker","year":"2011","unstructured":"Brucker P, Qu R, Burke E (2011) Personnel scheduling: models and complexity. Eur J Oper Res 210:467\u2013473. https:\/\/doi.org\/10.1016\/j.ejor.2010.11.017","journal-title":"Eur J Oper Res"},{"key":"864_CR6","doi-asserted-by":"publisher","DOI":"10.1016\/j.cor.2020.104908","author":"S \u00c7ak\u0131rgil","year":"2020","unstructured":"\u00c7ak\u0131rgil S, Y\u00fccel E, Kuyzu G (2020) An integrated solution approach for multi-objective, multi-skill workforce scheduling and routing problems. Comput Oper Res. https:\/\/doi.org\/10.1016\/j.cor.2020.104908","journal-title":"Comput Oper Res"},{"key":"864_CR7","first-page":"127","volume":"21","author":"A Camejo","year":"2009","unstructured":"Camejo A, Cejas M (2009) Responsabilidad social: factor clave de la gesti\u00f3n de los recursos humanos en las organizaciones del siglo XXI. N\u00f3madas Crit J Soc Jurid Sci 21:127\u2013142","journal-title":"N\u00f3madas Crit J Soc Jurid Sci"},{"key":"864_CR8","doi-asserted-by":"publisher","first-page":"39","DOI":"10.1007\/s10479-014-1687-2","volume":"239","author":"JA Castillo-Salazar","year":"2016","unstructured":"Castillo-Salazar JA, Landa-Silva D, Qu R (2016) Workforce scheduling and routing problems: literature survey and computational study. Ann Oper Res 239:39\u201367. https:\/\/doi.org\/10.1007\/s10479-014-1687-2","journal-title":"Ann Oper Res"},{"key":"864_CR9","doi-asserted-by":"publisher","first-page":"1101","DOI":"10.1057\/palgrave.jors.2601309","volume":"53","author":"A Corominas","year":"2002","unstructured":"Corominas A, Lusa A, Pastor R (2002) Using MILP to plan annualised working hours. J Oper Res Soc 53:1101\u20131108. https:\/\/doi.org\/10.1057\/palgrave.jors.2601309","journal-title":"J Oper Res Soc"},{"key":"864_CR10","doi-asserted-by":"publisher","first-page":"1495","DOI":"10.1016\/j.ejor.2005.04.017","volume":"177","author":"A Corominas","year":"2007","unstructured":"Corominas A, Lusa A, Pastor R (2007) Using a MILP model to establish a framework for an annualised hours agreement. Eur J Oper Res 177:1495\u20131506. https:\/\/doi.org\/10.1016\/j.ejor.2005.04.017","journal-title":"Eur J Oper Res"},{"key":"864_CR11","doi-asserted-by":"publisher","first-page":"21","DOI":"10.1023\/B:ANOR.0000019087.46656.e2","volume":"127","author":"A Ernst","year":"2004","unstructured":"Ernst A, Jiang H, Krishnamoorthy M et al (2004a) An annotated bibliography of personnel scheduling and rostering. Ann Oper Res 127:21\u2013144. https:\/\/doi.org\/10.1023\/B:ANOR.0000019087.46656.e2","journal-title":"Ann Oper Res"},{"key":"864_CR12","doi-asserted-by":"publisher","first-page":"3","DOI":"10.1016\/S0377-2217(03)00095-X","volume":"153","author":"A Ernst","year":"2004","unstructured":"Ernst A, Jiang H, Krishnamoorthy M, Sier D (2004b) Staff scheduling and rostering: a review of applications, methods and models. Eur J Oper Res 153:3\u201327. https:\/\/doi.org\/10.1016\/S0377-2217(03)00095-X","journal-title":"Eur J Oper Res"},{"key":"864_CR13","first-page":"31","volume":"1","author":"M Escobar","year":"2005","unstructured":"Escobar M (2005) Las competencias laborales: La estrategia laboral para la competitividad de las organizaciones. Estud Gerenc 1:31\u201355","journal-title":"Estud Gerenc"},{"key":"864_CR14","doi-asserted-by":"publisher","first-page":"79","DOI":"10.7440\/res47.2013.06","volume":"264","author":"M Formichella","year":"2013","unstructured":"Formichella M, London S (2013) Empleabilidad, educaci\u00f3n y equidad social. Rev Estud Soc 264:79\u201391. https:\/\/doi.org\/10.7440\/res47.2013.06","journal-title":"Rev Estud Soc"},{"key":"864_CR15","first-page":"73","volume-title":"International studies in entrepreneurship","author":"J Garcia-Sabater","year":"2017","unstructured":"Garcia-Sabater J, Garcia-Sabater JP (2017) Fundaci\u00f3n Espurna: a case study on social entrepreneurship. In: Peris-Ortiz M, Teulon F, Bonet-Fernandez D (eds) International studies in entrepreneurship. Springer International Publishing, Cham, pp 73\u201383"},{"key":"864_CR16","doi-asserted-by":"publisher","first-page":"1","DOI":"10.3390\/su12229713","volume":"12","author":"JP Garcia-Sabater","year":"2020","unstructured":"Garcia-Sabater JP, Maheut J, Ruiz A, Garcia-Sabater JJJP (2020) A framework for capacity and operations planning in services organizations employing workers with intellectual disabilities. Sustainability 12:1\u201317. https:\/\/doi.org\/10.3390\/su12229713","journal-title":"Sustainability"},{"key":"864_CR17","unstructured":"Garc\u00eda Sabater A (2018) Necesidades especiales de apoyo laboral en colectivos con discapacidad: en particular, el empleo protegido. Marcial Pons Librero, Pamplona. Espa\u00f1a"},{"key":"864_CR18","doi-asserted-by":"publisher","first-page":"109","DOI":"10.1007\/s00291-008-0141-8","volume":"32","author":"S Helber","year":"2010","unstructured":"Helber S, Henken K (2010) Profit-oriented shift scheduling of inbound contact centers with skills-based routing, impatient customers, and retrials. Or Spectr 32:109\u2013134. https:\/\/doi.org\/10.1007\/s00291-008-0141-8","journal-title":"Or Spectr"},{"key":"864_CR19","doi-asserted-by":"publisher","first-page":"255","DOI":"10.1080\/19371910802595315","volume":"24","author":"S Jarhag","year":"2009","unstructured":"Jarhag S, Nilsson G, Werning M (2009) Disabled persons and the labor market in Sweden. Soc Work Public Health 24:255\u2013272. https:\/\/doi.org\/10.1080\/19371910802595315","journal-title":"Soc Work Public Health"},{"key":"864_CR20","doi-asserted-by":"publisher","first-page":"513","DOI":"10.1016\/j.omega.2010.10.009","volume":"39","author":"S Knust","year":"2011","unstructured":"Knust S, Schumacher E (2011) Shift scheduling for tank trucks. Omega 39:513\u2013521. https:\/\/doi.org\/10.1016\/j.omega.2010.10.009","journal-title":"Omega"},{"key":"864_CR21","doi-asserted-by":"publisher","first-page":"361","DOI":"10.1007\/s10479-007-0215-z","volume":"155","author":"Y Li","year":"2007","unstructured":"Li Y, Chen J, Cai X (2007) An integrated staff-sizing approach considering feasibility of scheduling decision. Ann Oper Res 155:361\u2013390. https:\/\/doi.org\/10.1007\/s10479-007-0215-z","journal-title":"Ann Oper Res"},{"key":"864_CR22","doi-asserted-by":"publisher","first-page":"107192","DOI":"10.1016\/J.CIE.2021.107192","volume":"155","author":"A Lorenzo-Espejo","year":"2021","unstructured":"Lorenzo-Espejo A, Mu\u00f1uzuri J, Onieva L, Cort\u00e9s P (2021) Scheduling consecutive days off: a case study of maritime pilots. Comput Ind Eng 155:107192. https:\/\/doi.org\/10.1016\/J.CIE.2021.107192","journal-title":"Comput Ind Eng"},{"key":"864_CR23","doi-asserted-by":"publisher","first-page":"155","DOI":"10.1016\/j.ejor.2010.01.040","volume":"206","author":"B Maenhout","year":"2010","unstructured":"Maenhout B, Vanhoucke M (2010) A hybrid scatter search heuristic for personalized crew rostering in the airline industry. Eur J Oper Res 206:155\u2013167. https:\/\/doi.org\/10.1016\/j.ejor.2010.01.040","journal-title":"Eur J Oper Res"},{"key":"864_CR24","doi-asserted-by":"publisher","first-page":"465","DOI":"10.1016\/j.ejor.2014.02.010","volume":"237","author":"T Nishi","year":"2014","unstructured":"Nishi T, Sugiyama T, Inuiguchi M (2014) Two-level decomposition algorithm for crew rostering problems with fair working condition. Eur J Oper Res 237:465\u2013473. https:\/\/doi.org\/10.1016\/j.ejor.2014.02.010","journal-title":"Eur J Oper Res"},{"key":"864_CR25","doi-asserted-by":"publisher","first-page":"702","DOI":"10.3390\/pr7100702","volume":"7","author":"E \u00d6zder","year":"2019","unstructured":"\u00d6zder E, \u00d6zcan E, Eren T (2019) Sustainable personnel scheduling problem optimization in a natural gas combined-cycle power plant. Processes 7:702. https:\/\/doi.org\/10.3390\/pr7100702","journal-title":"Processes"},{"key":"864_CR26","doi-asserted-by":"publisher","first-page":"7525","DOI":"10.1002\/er.5480","volume":"44","author":"EEH \u00d6zder","year":"2020","unstructured":"\u00d6zder EEH, \u00d6zcan E, Eren T (2020) Sustainable personnel scheduling supported by an artificial neural network model in a natural gas combined cycle power plant. Int J Energy Res 44:7525\u20137547. https:\/\/doi.org\/10.1002\/er.5480","journal-title":"Int J Energy Res"},{"key":"864_CR27","doi-asserted-by":"publisher","first-page":"231","DOI":"10.1007\/s10951-012-0299-4","volume":"16","author":"M Rocha","year":"2013","unstructured":"Rocha M, Oliveira JJF, Carravilla MA (2013) Cyclic staff scheduling: optimization models for some real-life problems. J Sched 16:231\u2013242. https:\/\/doi.org\/10.1007\/s10951-012-0299-4","journal-title":"J Sched"},{"key":"864_CR28","doi-asserted-by":"publisher","first-page":"923","DOI":"10.37610\/dyo.v0i25.222","volume":"1","author":"FM Romero","year":"2001","unstructured":"Romero FM, Santana MPP (2001) Una perspectiva dual para la gesti\u00f3n de los Recursos Humanos: \u00bfOptimizar recursos o reducir costes contractuales? Dir Organ 1:923\u2013931. https:\/\/doi.org\/10.37610\/dyo.v0i25.222","journal-title":"Dir Organ"},{"key":"864_CR29","doi-asserted-by":"publisher","first-page":"756","DOI":"10.1080\/13603116.2015.1111446","volume":"20","author":"PJ Santos","year":"2016","unstructured":"Santos PJ, Costa RS (2016) Workers with disabilities in sheltered employment centres: a training needs analysis. Int J Incl Educ 20:756\u2013769. https:\/\/doi.org\/10.1080\/13603116.2015.1111446","journal-title":"Int J Incl Educ"},{"key":"864_CR30","doi-asserted-by":"publisher","unstructured":"Segarra JA, Carrillo J, Fontrodona J et al (2019) Llibre blanc per a la formaci\u00f3, ocupaci\u00f3 i treball de les persones amb discapacitat i especials dificultats als centres especials de treball de Catalunya. https:\/\/doi.org\/10.15581\/018.ST-498","DOI":"10.15581\/018.ST-498"},{"key":"864_CR31","doi-asserted-by":"publisher","first-page":"60","DOI":"10.1016\/j.cor.2016.05.016","volume":"76","author":"P Smet","year":"2016","unstructured":"Smet P, Ernst A, Vanden Berghe G (2016) Heuristic decomposition approaches for an integrated task scheduling and personnel rostering problem. Comput Oper Res 76:60\u201372. https:\/\/doi.org\/10.1016\/j.cor.2016.05.016","journal-title":"Comput Oper Res"},{"key":"864_CR32","doi-asserted-by":"publisher","first-page":"414","DOI":"10.1016\/j.tre.2009.11.008","volume":"46","author":"R Stolletz","year":"2010","unstructured":"Stolletz R (2010) Operational workforce planning for check-in counters at airports. Transp Res Part E Logist Transp Rev 46:414\u2013425. https:\/\/doi.org\/10.1016\/j.tre.2009.11.008","journal-title":"Transp Res Part E Logist Transp Rev"},{"key":"864_CR33","doi-asserted-by":"publisher","first-page":"367","DOI":"10.1016\/j.ejor.2012.11.029","volume":"226","author":"J Van Den Bergh","year":"2013","unstructured":"Van Den Bergh J, Beli\u00ebn J, De Bruecker P et al (2013) Personnel scheduling: a literature review. Eur J Oper Res 226:367\u2013385. https:\/\/doi.org\/10.1016\/j.ejor.2012.11.029","journal-title":"Eur J Oper Res"},{"key":"864_CR34","doi-asserted-by":"publisher","first-page":"701","DOI":"10.3401\/poms","volume":"16","author":"CCH Xia","year":"2007","unstructured":"Xia CCH, Dube P (2007) Dynamic pricing in e-services under Demand Uncertainty. Prod Oper Manag 16:701\u2013712. https:\/\/doi.org\/10.3401\/poms","journal-title":"Prod Oper Manag"}],"container-title":["Central European Journal of Operations Research"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s10100-023-00864-2.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/article\/10.1007\/s10100-023-00864-2\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s10100-023-00864-2.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,6,14]],"date-time":"2024-06-14T16:10:22Z","timestamp":1718381422000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/s10100-023-00864-2"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023,6,18]]},"references-count":34,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2024,9]]}},"alternative-id":["864"],"URL":"https:\/\/doi.org\/10.1007\/s10100-023-00864-2","relation":{},"ISSN":["1435-246X","1613-9178"],"issn-type":[{"value":"1435-246X","type":"print"},{"value":"1613-9178","type":"electronic"}],"subject":[],"published":{"date-parts":[[2023,6,18]]},"assertion":[{"value":"26 May 2023","order":1,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"18 June 2023","order":2,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}}]}}