{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,11]],"date-time":"2026-02-11T16:12:42Z","timestamp":1770826362582,"version":"3.50.1"},"reference-count":28,"publisher":"Springer Science and Business Media LLC","issue":"3","license":[{"start":{"date-parts":[[2003,6,18]],"date-time":"2003-06-18T00:00:00Z","timestamp":1055894400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2003,6,18]],"date-time":"2003-06-18T00:00:00Z","timestamp":1055894400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Cogn Tech Work"],"published-print":{"date-parts":[[2003,8]]},"DOI":"10.1007\/s10111-003-0124-0","type":"journal-article","created":{"date-parts":[[2003,12,11]],"date-time":"2003-12-11T00:03:05Z","timestamp":1071100985000},"page":"163-170","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":14,"title":["User customisation of medical devices: the reality and the possibilities"],"prefix":"10.1007","volume":"5","author":[{"given":"Rebecca","family":"Randell","sequence":"first","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2003,6,18]]},"reference":[{"key":"0124_CR1","doi-asserted-by":"crossref","unstructured":"Barley SR (1988) The social construction of a machine: ritual, superstition, magical thinking and other pragmatic responses to running a CT scanner. In: Lock M (ed) Biomedicine examined, Kluwer, Dordrecht","DOI":"10.1007\/978-94-009-2725-4_19"},{"key":"0124_CR2","doi-asserted-by":"publisher","first-page":"1081","DOI":"10.1016\/S0277-9536(96)00235-3","volume":"44","author":"Berg","year":"1997","unstructured":"Berg M (1997a) Problems and promises of the protocol. Soc Sci Medic 44(8):1081\u20131088","journal-title":"Soc Sci Medic"},{"key":"0124_CR3","unstructured":"Berg M (1997b) Rationalizing medical work: decision-support techniques and medical practices. MIT Press, Cambridge, MA"},{"key":"0124_CR4","doi-asserted-by":"crossref","unstructured":"Bikson TK, Eveland JD (1996) Groupware implementation: reinvention in the sociotechnical frame. In: Proceedings of the Computer Supported Cooperative Work (CSCW) Conference '96, Boston, MA, 16\u201320 November, 1996","DOI":"10.1145\/240080.240355"},{"key":"0124_CR5","unstructured":"Brown B, Randell R (2002) Building a context sensitive telephone: some hopes and pitfalls for context sensitive computing. In: Proceedings of Building Bridges: Interdisciplinary Context-Sensitive Computing Colloqium, Glasgow, UK, 9 September, 2002"},{"key":"0124_CR6","doi-asserted-by":"crossref","unstructured":"Button G, Dourish P (1996) Technomethodology: paradoxes and possibilities. In: Proceedings of the Conference on Computer Human Interaction (CHI) '96, Vancouver, BC, 13\u201318 April, 1996","DOI":"10.1145\/238386.238394"},{"key":"0124_CR7","doi-asserted-by":"crossref","first-page":"323","DOI":"10.1007\/BF01891415","volume":"7","author":"Clement","year":"1993","unstructured":"Clement A (1993) Looking for the designers: transforming the 'invisible' infrastructure of computerised office work. AI Soc 7:323\u2013344","journal-title":"AI Soc"},{"key":"0124_CR8","doi-asserted-by":"crossref","first-page":"593","DOI":"10.1518\/001872096778827224","volume":"38","author":"Cook","year":"1996","unstructured":"Cook RI, Woods DD (1996) Adapting to new technology in the operating room. Hum Fact 38(4):593\u2013613","journal-title":"Hum Fact"},{"key":"0124_CR9","unstructured":"Crabtree A, Nichols DM et al. (1998) The contribution of ethnomethodologically-informed ethnography to the process of designing digital libraries. University of Lancaster Press, Lancaster, UK"},{"key":"0124_CR10","doi-asserted-by":"crossref","unstructured":"Dourish P (1993) Culture and control in a media space. In: Proceedings of the Third European Conference on Computer Supported Cooperative Work (EDSCW) '93, Milano, Italy, 13\u201317 September, 1993","DOI":"10.1007\/978-94-011-2094-4_9"},{"key":"0124_CR11","doi-asserted-by":"crossref","unstructured":"Dourish P (1995) Accounting for system behaviour: representation, reflection and resourceful action. In: Kyng and Mathiassen (eds) Computers and design in context, MIT Press, Cambridge, MA, pp 145\u2013170","DOI":"10.7551\/mitpress\/1966.003.0007"},{"key":"0124_CR12","doi-asserted-by":"crossref","first-page":"670","DOI":"10.1097\/00000542-198705000-00013","volume":"66","author":"Gaba","year":"1987","unstructured":"Gaba DM, Maxwell M et al. (1987) Anesthetic mishaps: breaking the chain of accident evolution. Anesthesiology 66(5):670\u2013676","journal-title":"Anesthesiology"},{"key":"0124_CR13","doi-asserted-by":"crossref","unstructured":"Gantt M, Nardi BA (1992) Gardeners and gurus: patterns of cooperation among CAD users. In: Proceedings of the Conference on Computer Human Interaction (CHI) '92, Monterey, CA, 3\u20137 May, 1992","DOI":"10.1145\/142750.142767"},{"key":"0124_CR14","unstructured":"Garfinkel H (1967) Studies in ethnomethodology. Polity Press, Cambridge, UK"},{"key":"0124_CR15","doi-asserted-by":"publisher","first-page":"205","DOI":"10.1145\/214427.214429","volume":"4","author":"Gasser","year":"1986","unstructured":"Gasser L (1986) The integration of computing and routine work. ACM Trans Off Informat Sys 4(3):205\u2013225","journal-title":"ACM Trans Off Informat Sys"},{"key":"0124_CR16","unstructured":"Hammersley M (1992) What's wrong with ethnography? Routledge, London"},{"key":"0124_CR17","doi-asserted-by":"crossref","unstructured":"Heath C, Luff P (1996) Documents and professional practice: \"bad\" organisational reasons for \"good\" clinical records. In: Proceedings of the Computer Supported Cooperative Work (CSCW) Conference '96, Boston, MA, 16\u201320 November, 1996","DOI":"10.1145\/240080.240342"},{"key":"0124_CR18","first-page":"a","volume":"software","author":"Mackay","year":"1990","unstructured":"Mackay WE (1990) Users and customizable software: a co-adaptive phenomenon. Dissertation, Massachusetts Institute of Technology","journal-title":"Users and customizable"},{"key":"0124_CR19","doi-asserted-by":"publisher","first-page":"15","DOI":"10.1046\/j.1365-2648.1995.21010015.x","volume":"21","author":"Meredith","year":"1995","unstructured":"Meredith C, Edworthy J (1995) Are there too many alarms in the intensive care unit? An overview of the problems. J Adv Nurs 21(1):15\u201320","journal-title":"J Adv Nurs"},{"key":"0124_CR20","doi-asserted-by":"crossref","unstructured":"Moran T (2002) Everyday adaptive design. In: Designing Interactive Systems (DIS2002), ACM, London.","DOI":"10.1145\/778712.778715"},{"key":"0124_CR21","doi-asserted-by":"crossref","first-page":"574","DOI":"10.1518\/001872096778827251","volume":"38","author":"Obradovich","year":"1996","unstructured":"Obradovich JH, Woods DD (1996) Users as designers: how people cope with poor HCI design in computer-based medical devices. Hum Fact 38(4):574\u2013592","journal-title":"Hum Fact"},{"key":"0124_CR22","first-page":"an","volume":"machines","author":"Orr","year":"1996","unstructured":"Orr JE (1996) Talking about machines: an ethnography of a modern job. ILR Press, Ithaca, NY","journal-title":"Talking about"},{"key":"0124_CR23","doi-asserted-by":"crossref","unstructured":"Rogers Y (1994) Exploring obstacles: integrating CSCW in evolving organisations. In: Proceedings of the Workshop on Distributed Systems, Multimedia, and Infrastructure Support in CSCW, Chapel Hill, NC, October, 1994","DOI":"10.1145\/192844.192875"},{"key":"0124_CR24","doi-asserted-by":"crossref","unstructured":"Schmidt K (2000) The critical role of workplace studies in CSCW. In: Heath C, Hindmarsh J and Luff P (eds) Workplace studies: recovering practice and informing design, Cambridge University Press, Cambridge, UK","DOI":"10.1017\/CBO9780511628122.007"},{"key":"0124_CR25","first-page":"the","volume":"actions","author":"Suchman","year":"1987","unstructured":"Suchman L (1987) Plans and situated actions: the problem of human-machine communication. Cambridge University Press, Cambridge, UK","journal-title":"Plans and situated"},{"key":"0124_CR26","unstructured":"Svensson MS, Tap H et al. (2000) Localisation, orientation and recognition of alarms: a comparison between three alarm systems in health care. In: Proceedings of NordiCHI2000, Stockholm, Sweden, 23\u201325 October, 2000"},{"key":"0124_CR27","unstructured":"Toft B (2001) External inquiry into the adverse incident that occurred at Queen's Medical Centre, Nottingham, 4th January 2001. Department of Health, London, UK"},{"key":"0124_CR28","first-page":"learning","volume":"practice","author":"Wenger","year":"1998","unstructured":"Wenger E (1998) Communities of practice: learning, meaning, and identity. Cambridge University Press, Cambridge, UK","journal-title":"Communities of"}],"container-title":["Cognition, Technology & Work"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s10111-003-0124-0.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/article\/10.1007\/s10111-003-0124-0\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10111-003-0124-0","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s10111-003-0124-0.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,4,8]],"date-time":"2025-04-08T01:38:27Z","timestamp":1744076307000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/s10111-003-0124-0"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2003,6,18]]},"references-count":28,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2003,8]]}},"alternative-id":["0124"],"URL":"https:\/\/doi.org\/10.1007\/s10111-003-0124-0","relation":{},"ISSN":["1435-5558","1435-5566"],"issn-type":[{"value":"1435-5558","type":"print"},{"value":"1435-5566","type":"electronic"}],"subject":[],"published":{"date-parts":[[2003,6,18]]},"assertion":[{"value":"27 September 2002","order":1,"name":"received","label":"Received","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"14 April 2003","order":2,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"18 June 2003","order":3,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}}]}}