{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,5,2]],"date-time":"2025-05-02T18:24:17Z","timestamp":1746210257165,"version":"3.37.3"},"reference-count":62,"publisher":"Springer Science and Business Media LLC","issue":"1","license":[{"start":{"date-parts":[[2018,1,5]],"date-time":"2018-01-05T00:00:00Z","timestamp":1515110400000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"funder":[{"DOI":"10.13039\/100000003","name":"Boeing","doi-asserted-by":"publisher","id":[{"id":"10.13039\/100000003","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Cogn Tech Work"],"published-print":{"date-parts":[[2018,2]]},"DOI":"10.1007\/s10111-017-0457-8","type":"journal-article","created":{"date-parts":[[2018,1,5]],"date-time":"2018-01-05T13:44:43Z","timestamp":1515159883000},"page":"23-47","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":3,"title":["User and design requirements and production of evidence: using incident analysis data to (1) inform user scenarios and bow ties, and (2) generate user and design requirements"],"prefix":"10.1007","volume":"20","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-6944-744X","authenticated-orcid":false,"given":"Joan","family":"Cahill","sequence":"first","affiliation":[]},{"given":"Una","family":"Geary","sequence":"additional","affiliation":[]},{"given":"Ewan","family":"Douglas","sequence":"additional","affiliation":[]},{"given":"Simon","family":"Wilson","sequence":"additional","affiliation":[]},{"given":"Michael","family":"Ferreira","sequence":"additional","affiliation":[]},{"given":"Brian","family":"Gilbert","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2018,1,5]]},"reference":[{"issue":"1","key":"457_CR2","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/s10111-009-0129-4","volume":"12","author":"Baranzini","year":"2010","unstructured":"Baranzini, Christou MD (2010) Human factors data traceability and analysis in the European Community\u2019s Major Accident Reporting System. Cognit Technol Work 12(1):1\u201312. https:\/\/doi.org\/10.1007\/s10111-009-0129-4","journal-title":"Cognit Technol Work"},{"issue":"2","key":"457_CR3","doi-asserted-by":"crossref","first-page":"152","DOI":"10.1145\/513665.513670","volume":"9","author":"S B\u00f8dker","year":"2002","unstructured":"B\u00f8dker S, Burr J (2002) The design collaboratorium. A place for usability design. ACM Trans Comput Hum Interact 9(2):152\u2013169","journal-title":"ACM Trans Comput Hum Interact"},{"key":"457_CR4","unstructured":"Boeing (2016) http:\/\/www.boeing.com\/resources\/boeingdotcom\/company\/about_bca\/pdf\/statsum.pdf. Accessed 7 July 2017"},{"key":"457_CR5","doi-asserted-by":"crossref","DOI":"10.1007\/978-1-4471-3812-9","volume-title":"Guide to applying human factors methods: human error and accident management in safety critical systems","author":"CP Cacciabue","year":"2004","unstructured":"Cacciabue CP (2004) Guide to applying human factors methods: human error and accident management in safety critical systems. Springer, London"},{"key":"457_CR6","unstructured":"Cahill J (2014) Human factors research in the wing watch project. In: Proceedings of the preventing aircraft damage conference, Dublin"},{"key":"457_CR7","unstructured":"Cahill J, Butler W, Redmond P (2008) Identifying the human factors requirements and associated human computer interaction design concept, for a proposed collision avoidance system, for use by commercial pilots operating on the airport ramp and in taxiway areas. In: Proceedings of the IHCI conference, National University of Ireland, Cork"},{"key":"457_CR8","unstructured":"Cahill J, Redmond P, Yous S, Butler W (2010) Human\u2013computer action design (HCI) methods supporting the envisionment, design and evaluation of a collision avoidance system. Poster presented at IHCI 2010 conference, Dublin City University (DCU), Dublin"},{"issue":"2","key":"457_CR9","doi-asserted-by":"crossref","first-page":"219","DOI":"10.1007\/s10111-012-0240-9","volume":"15","author":"J Cahill","year":"2012","unstructured":"Cahill J, Redmond P, Yous S, Lacey G, Butler W (2012) The design of a collision avoidance system for use by pilots operating on the airport ramp and in taxiway areas. Cognit Technol Work 15(2):219\u2013238","journal-title":"Cognit Technol Work"},{"issue":"1","key":"457_CR10","doi-asserted-by":"publisher","first-page":"47","DOI":"10.1007\/s101110050010","volume":"1","author":"A Carpignano","year":"1999","unstructured":"Carpignano A, Piccini M (1999) Cognitive theories and engineering approaches for safety assessment and design of automated systems: a case study of a power plant. Cognit Technol Work 1(1):47\u201361. https:\/\/doi.org\/10.1007\/s101110050010","journal-title":"Cognit Technol Work"},{"volume-title":"Scenario-based design: envisioning work and technology in system development","year":"1995","key":"457_CR11","unstructured":"Carroll JM (ed) (1995) Scenario-based design: envisioning work and technology in system development. Wiley, New York"},{"key":"457_CR13","doi-asserted-by":"crossref","DOI":"10.7551\/mitpress\/4398.001.0001","volume-title":"Making use: scenario-based design of human\u2013computer interactions","author":"JM Carroll","year":"2000","unstructured":"Carroll JM (2000) Making use: scenario-based design of human\u2013computer interactions. MIT Press, Cambridge"},{"key":"457_CR15","unstructured":"Civil Aviation Authority (2017) Where did bowtie come from? Downloaded from: https:\/\/www.caa.co.uk\/Safety-initiatives-and-resources\/Working-with-industry\/Bowtie\/About-Bowtie\/Where-did-bowtie-come-from-\/ 25 Oct 2017"},{"key":"457_CR16","volume-title":"Software for use: a practical guide to the models and methods of usage-centered design","author":"LL Constantine","year":"1999","unstructured":"Constantine LL, Lockwood LAD (1999) Software for use: a practical guide to the models and methods of usage-centered design. Addison-Wesley, Boston"},{"key":"457_CR17","volume-title":"The inmates are running the asylum","author":"A Cooper","year":"2007","unstructured":"Cooper A (2007) The inmates are running the asylum, 7th edn. SAMS Publishing, Indianapolis","edition":"7"},{"issue":"1","key":"457_CR18","doi-asserted-by":"crossref","first-page":"7","DOI":"10.1177\/1098214012464037","volume":"34","author":"JB Cousins","year":"2013","unstructured":"Cousins JB, Whitmore E, Shulha L (2013) Arguments for a common set of principles for collaborative inquiry in evaluation. Am J Eval 34(1):7\u201322","journal-title":"Am J Eval"},{"key":"457_CR19","volume-title":"The field guide to human error investigations","author":"S Dekker","year":"2002","unstructured":"Dekker S (2002) The field guide to human error investigations. Cranfield University Press, Bedford"},{"issue":"4","key":"457_CR20","doi-asserted-by":"crossref","first-page":"727","DOI":"10.1017\/S0012217300011082","volume":"34","author":"J Dodd","year":"1995","unstructured":"Dodd J, Stern-Gillet S (1995) The is\/ought gap, the fact\/value distinction and the naturalistic fallacy. Dialogue 34(4):727\u2013746","journal-title":"Dialogue"},{"issue":"2","key":"457_CR21","doi-asserted-by":"crossref","first-page":"126","DOI":"10.1080\/001401398187125","volume":"41","author":"J Dowell","year":"1998","unstructured":"Dowell J, Long J (1998) Conception of the cognitive engineering design problem. Ergonomics 41(2):126\u2013139","journal-title":"Ergonomics"},{"key":"457_CR22","doi-asserted-by":"publisher","first-page":"32","DOI":"10.1518\/001872095779049543","volume":"37","author":"MR Endsley","year":"1995","unstructured":"Endsley MR (1995) Toward a theory of situation awareness in dynamic systems. Hum Factors J Hum Factors Ergon Soc 37:32\u201364. https:\/\/doi.org\/10.1518\/001872095779049543","journal-title":"Hum Factors J Hum Factors Ergon Soc"},{"key":"457_CR23","unstructured":"Evidence (2017) In OxfordDictionaries.com. Retrieved from https:\/\/en.oxforddictionaries.com\/definition\/evidence. Accessed 7 July 2017"},{"key":"457_CR24","unstructured":"Fact (2017) In OxfordDictionaries.com. Retrieved from https:\/\/en.oxforddictionaries.com\/definition\/fact. Accessed 7 July 2017"},{"key":"457_CR26","unstructured":"Goodwin K (2011) Developing effective scenarios. Retrieved from https:\/\/www.uie.com\/brainsparks\/2011\/08\/05\/kim-goodwin-developing-effective-scenarios\/. Accessed 7 July 2017"},{"key":"457_CR27","volume-title":"User and task analysis for interface design","author":"JA Hackos","year":"1998","unstructured":"Hackos JA, Redish JC (1998) User and task analysis for interface design. Wiley, New York"},{"key":"457_CR28","volume-title":"Barrier analysis and accident prevention","author":"E Hollnagel","year":"2004","unstructured":"Hollnagel E (2004) Barrier analysis and accident prevention. Ashgate, Aldershot"},{"key":"457_CR29","volume-title":"Functional resonance analysis method: modelling complex sociotechnical systems","author":"E Hollnagel","year":"2012","unstructured":"Hollnagel E (2012) Functional resonance analysis method: modelling complex sociotechnical systems. Ashgate, Aldershot"},{"key":"457_CR30","volume-title":"Safety-I and safety-II: the past and future of safety management","author":"E Hollnagel","year":"2014","unstructured":"Hollnagel E (2014) Safety-I and safety-II: the past and future of safety management. Ashgate, Farnham"},{"key":"457_CR31","doi-asserted-by":"crossref","first-page":"583","DOI":"10.1016\/S0020-7373(83)80034-0","volume":"18","author":"E Hollnagel","year":"1983","unstructured":"Hollnagel E, Woods DD (1983) Cognitive systems engineering: new wine in new bottles. Int J Man Mach Stud 18:583\u2013600","journal-title":"Int J Man Mach Stud"},{"key":"457_CR32","unstructured":"Hollnagel E, Wears RL, Braithwaite J (2015) From safety-I to safety-II: a white paper. The resilient health care net: published simultaneously by the University of Southern Denmark, University of Florida, USA, and Macquarie University, Australia"},{"issue":"3","key":"457_CR33","doi-asserted-by":"crossref","first-page":"287","DOI":"10.1080\/0144929X.2011.563799","volume":"31","author":"D Idoughi","year":"2012","unstructured":"Idoughi D, Seffah A, Kolski C (2012) Adding user experience into the interactive service design loop: a persona-based approach. Behav Inform Technol 31(3):287\u2013303","journal-title":"Behav Inform Technol"},{"key":"457_CR34","unstructured":"International Civil Aviation Organisation (2010) Annex 13: aircraft accident and incident investigation"},{"key":"457_CR35","first-page":"1","volume":"30","author":"BE John","year":"2005","unstructured":"John BE (2005) Evidence-based practice in human\u2013computer interaction and evidence maps. ACM SIGSOFT Softw Eng Notes 30:1\u20135","journal-title":"ACM SIGSOFT Softw Eng Notes"},{"key":"457_CR70","unstructured":"Johnston N (2003) Expertise, skills, habits and repertoires. Outline presented at a meeting of the aerospace research psychology group, Dublin"},{"key":"457_CR36","doi-asserted-by":"crossref","DOI":"10.1201\/9781315168814","volume-title":"Cognitive engineering and safety organization in air traffic management","author":"T Kontogiannis","year":"2017","unstructured":"Kontogiannis T, Malakis S (2017) Cognitive engineering and safety organization in air traffic management. CRC Press, Boca Raton"},{"key":"457_CR38","volume-title":"The usability engineering lifecycle","author":"DJ Mayhew","year":"1999","unstructured":"Mayhew DJ (1999) The usability engineering lifecycle. Morgan Kaufmann Publishers, Burlington"},{"key":"457_CR39","unstructured":"McDonald N (2000) SCARF: safety courses for airport ramp functions, Trinity College, Dublin. http:\/\/www.tcd.ie\/psychology\/aprg\/scarf.html 14 Sept 2001"},{"key":"457_CR40","unstructured":"McDonald N (2002) The development and evaluation of SCARF\u2014and what happened after. In: Proceedings of the managing risk: the flight-ground safety interface, human factors training and tools conference, Melbourne"},{"issue":"3","key":"457_CR41","doi-asserted-by":"publisher","first-page":"187","DOI":"10.1007\/s10111-008-0112-5","volume":"11","author":"Y Niwa","year":"2009","unstructured":"Niwa Y (2009) A proposal for a new accident analysis method and its application to a catastrophic railway accident in Japan. Cognit Technol Work 11(3):187\u2013204. https:\/\/doi.org\/10.1007\/s10111-008-0112-5","journal-title":"Cognit Technol Work"},{"issue":"3","key":"457_CR42","doi-asserted-by":"publisher","first-page":"161","DOI":"10.1007\/PL00011531","volume":"3","author":"Y Niwa","year":"2001","unstructured":"Niwa Y, Takahashi M, Kitamura M (2001) The design of human\u2013machine interface for accident support in nuclear power plants. Cognit Technol Work 3(3):161\u2013176. https:\/\/doi.org\/10.1007\/PL00011531","journal-title":"Cognit Technol Work"},{"issue":"1","key":"457_CR43","doi-asserted-by":"publisher","first-page":"43","DOI":"10.1007\/s10111-008-0122-3","volume":"11","author":"L Norros","year":"2009","unstructured":"Norros L, Salo L (2009) Design of joint systems: a theoretical challenge for cognitive systems engineering. Cognit Technol Work 11(1):43\u201356. https:\/\/doi.org\/10.1007\/s10111-008-0122-3","journal-title":"Cognit Technol Work"},{"issue":"2","key":"457_CR69","doi-asserted-by":"crossref","first-page":"145","DOI":"10.1207\/s15327108ijap1602_2","volume":"16","author":"D O\u2019Hare","year":"2006","unstructured":"O\u2019Hare D (2006) Cognitive functions and performance shaping factors in aviation accidents and incidents. Int J Aviat Psychol 16(2):145\u2013156","journal-title":"Int J Aviat Psychol"},{"key":"457_CR44","doi-asserted-by":"crossref","first-page":"518","DOI":"10.1016\/j.evalprogplan.2011.12.005","volume":"35","author":"RG O\u2019Sullivan","year":"2012","unstructured":"O\u2019Sullivan RG (2012) Collaborative evaluation within a framework of stakeholder-oriented evaluation approaches. Eval Program Plan 35:518\u2013522","journal-title":"Eval Program Plan"},{"key":"457_CR46","doi-asserted-by":"crossref","DOI":"10.4135\/9781849209120","volume-title":"Evidence-based policy: a realist perspective","author":"R Pawson","year":"2006","unstructured":"Pawson R (2006) Evidence-based policy: a realist perspective. Sage, Newcastle upon Tyne"},{"key":"457_CR47","volume-title":"Interaction design: beyond human\u2013computer interaction","author":"J Preece","year":"2007","unstructured":"Preece J, Rogers Y, Sharp H (2007) Interaction design: beyond human\u2013computer interaction, 2nd edn. Wiley, West Sussex","edition":"2"},{"key":"457_CR48","doi-asserted-by":"crossref","unstructured":"Pruitt J, Grudin J (2003) Personas: practice and theory. In: Proceedings of the 2003 conference on designing for user experiences","DOI":"10.1145\/997078.997089"},{"key":"457_CR49","doi-asserted-by":"crossref","DOI":"10.1017\/CBO9781139062367","volume-title":"Human error","author":"J Reason","year":"1990","unstructured":"Reason J (1990) Human error. Cambridge University Press, Cambridge"},{"issue":"8","key":"457_CR50","doi-asserted-by":"crossref","first-page":"1708","DOI":"10.1080\/00140139508925221","volume":"38","author":"J Reason","year":"1995","unstructured":"Reason J (1995) A systems approach to organizational error. Ergonomics 38(8):1708\u20131721","journal-title":"Ergonomics"},{"key":"457_CR51","doi-asserted-by":"crossref","first-page":"768","DOI":"10.1136\/bmj.320.7237.768","volume":"320","author":"J Reason","year":"2000","unstructured":"Reason J (2000) Human error: models and management. BMJ 320:768\u2013770","journal-title":"BMJ"},{"key":"457_CR52","unstructured":"Rheinboldt P (2017) The bowtie techniques. http:\/\/www.convencionminera.com\/perumin31\/encuentros\/tecnologia\/jueves19\/0910-Paulo-Rheinbolt.pdf. Accessed 7 July 2017"},{"key":"457_CR71","volume-title":"Usability engineering: scenario-based development of human-computer interaction (interactive technologies)","author":"MB Rosson","year":"2001","unstructured":"Rosson MB, Carroll JM (2001) Usability engineering: scenario-based development of human-computer interaction (interactive technologies) 1st edition. Morgan Kaufmann, Burlington, Massachusetts, United States","edition":"1"},{"key":"457_CR54","first-page":"1032","volume-title":"The human\u2013computer interaction handbook: fundamentals, evolving technologies and emerging applications","author":"MB Rosson","year":"2002","unstructured":"Rosson MB, Carroll JM (2002) Scenario based design. In: Jacko J, Sears A (eds) The human\u2013computer interaction handbook: fundamentals, evolving technologies and emerging applications. Lawrence Erlbaum Associates, Mahwah, pp 1032\u20131050"},{"issue":"4","key":"457_CR55","doi-asserted-by":"publisher","first-page":"269","DOI":"10.1207\/s15327108ijap0704_2","volume":"7","author":"SA Shappell","year":"1997","unstructured":"Shappell SA, Wiegmann DA (1997) A human error approach to accident investigation: the taxonomy of unsafe operations. Int J Aviat Psychol 7(4):269\u2013291. https:\/\/doi.org\/10.1207\/s15327108ijap0704_2","journal-title":"Int J Aviat Psychol"},{"key":"457_CR56","first-page":"59","volume":"1","author":"S Shappell","year":"2001","unstructured":"Shappell S, Wiegmann D (2001) Applying reason: the human factors analysis and classification system. Hum Factors Aerospace Saf 1:59\u201386","journal-title":"Hum Factors Aerospace Saf"},{"key":"457_CR59","unstructured":"SKYbrary Aviation Safety (2017) Retrieved from http:\/\/www.skybrary.aero\/index.php\/Threat_and_Error_Management_(TEM)_in_Flight_Operations. Accessed 7 July 2017"},{"issue":"3","key":"457_CR60","doi-asserted-by":"crossref","first-page":"61","DOI":"10.1177\/193758670800100306","volume":"1","author":"R Ulrich","year":"2008","unstructured":"Ulrich R, Zimring C, Xuemei Z, DuBose J, Seo H, Choi Y, Quan Xiaobo, Joseph Anjali (2008) A review of the research literature on evidence-based healthcare design. HERD 1(3):61\u2013125","journal-title":"HERD"},{"key":"457_CR61","unstructured":"Valent P (2013) Bearing witness. Retrieved from http:\/\/www.paulvalent.com\/wp-content\/uploads\/2013\/02\/Bearing-Witness-Enc-Tr-21.pdf. Accessed 7 July 2017"},{"key":"457_CR62","unstructured":"Values (2017) In Businessdictionary.com. Retrieved from http:\/\/www.businessdictionary.com\/definition\/values.html"},{"key":"457_CR63","doi-asserted-by":"crossref","unstructured":"Weaver R, Despotou G, Kelly T, McDermid J (2005) Combining software evidence: arguments and assurance. In: Proceedings of the 2005 workshop on realising evidence-based software engineering (REBSE \u201805). ACM, New York, pp 1\u20137","DOI":"10.1145\/1083174.1083182"},{"key":"457_CR64","unstructured":"Webster L, Steinke C (2009) Evidence-based design: a new direction for health care. Design Quarterly, Winter 2009"},{"key":"457_CR65","unstructured":"Weener E (2007) Ground accident prevention\u2014the foundations answer. In: Proceedings of the EASS conference, Amsterdam"},{"key":"457_CR66","volume-title":"A human error approach to aviation accident analysis: the human factors analysis and classification system","author":"DA Wiegmann","year":"2003","unstructured":"Wiegmann DA, Shappell SA (2003) A human error approach to aviation accident analysis: the human factors analysis and classification system. Ashgate Publishing Ltd, Burlington"},{"key":"457_CR67","volume-title":"Root cause analysis: a tool for total quality management","author":"PF Wilson","year":"1993","unstructured":"Wilson PF, Dell LD, Anderson GF (1993) Root cause analysis: a tool for total quality management. ASQC Quality Press, Milwaukee"},{"issue":"4","key":"457_CR68","doi-asserted-by":"publisher","first-page":"759","DOI":"10.1007\/s10111-017-0433-3","volume":"19","author":"YS Yoon","year":"2017","unstructured":"Yoon YS, Ham DH, Yoon WC (2017) A new approach to analysing human-related accidents by combined use of HFACS and activity theory-based method. Cognit Technol Work 19(4):759\u2013783. https:\/\/doi.org\/10.1007\/s10111-017-0433-3","journal-title":"Cognit Technol Work"}],"container-title":["Cognition, Technology &amp; Work"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s10111-017-0457-8\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10111-017-0457-8.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10111-017-0457-8.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,6,30]],"date-time":"2024-06-30T09:03:57Z","timestamp":1719738237000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s10111-017-0457-8"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018,1,5]]},"references-count":62,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2018,2]]}},"alternative-id":["457"],"URL":"https:\/\/doi.org\/10.1007\/s10111-017-0457-8","relation":{},"ISSN":["1435-5558","1435-5566"],"issn-type":[{"type":"print","value":"1435-5558"},{"type":"electronic","value":"1435-5566"}],"subject":[],"published":{"date-parts":[[2018,1,5]]}}}