{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,11,28]],"date-time":"2025-11-28T06:30:44Z","timestamp":1764311444301,"version":"3.46.0"},"reference-count":31,"publisher":"Springer Science and Business Media LLC","issue":"4","license":[{"start":{"date-parts":[[2024,11,19]],"date-time":"2024-11-19T00:00:00Z","timestamp":1731974400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2024,11,19]],"date-time":"2024-11-19T00:00:00Z","timestamp":1731974400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Univ Access Inf Soc"],"published-print":{"date-parts":[[2025,11]]},"DOI":"10.1007\/s10209-024-01176-1","type":"journal-article","created":{"date-parts":[[2024,11,19]],"date-time":"2024-11-19T15:33:05Z","timestamp":1732030385000},"page":"2909-2926","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":3,"title":["Assessing standards-driven accessibility in top video conferencing platforms"],"prefix":"10.1007","volume":"24","author":[{"given":"Lourdes","family":"Moreno","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Paloma","family":"Mart\u00ednez","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Angela","family":"D\u00edaz","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Hiram","family":"Ochoa","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Barbara","family":"Corsetti","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2024,11,19]]},"reference":[{"doi-asserted-by":"crossref","unstructured":"Acosta-Vargas, P., Gua\u00f1a-Moya, J., Acosta-Vargas, G., Villegas-Ch, W., & Salvador-Ullauri, L. (2021). Method for assessing accessibility in videoconference systems. In international conference on intelligent human systems integration (pp. 669\u2013675).","key":"1176_CR1","DOI":"10.1007\/978-3-030-68017-6_99"},{"unstructured":"Hersh, M., Leporini, B., & Buzzi, M. (2020, September). Accessibility evaluation of video conferencing tools to support disabled people in distance teaching, meetings and other activities. In ICCHP (p. 133).","key":"1176_CR2"},{"unstructured":"W3C web accessibility initiative (WAI). Retrieved from https:\/\/www.w3.org\/WAI\/","key":"1176_CR3"},{"unstructured":"W3C. (n.d.). Web content accessibility guidelines (WCAG). Retrieved from https:\/\/www.w3.org\/WAI\/standards-guidelines\/wcag\/","key":"1176_CR4"},{"unstructured":"W3C. (n.d.). Authoring tool accessibility guidelines (ATAG). Retrieved from https:\/\/www.w3.org\/WAI\/standards-guidelines\/atag\/","key":"1176_CR5"},{"unstructured":"W3C. (n.d.). User agent accessibility guidelines (UAAG). Retrieved from https:\/\/www.w3.org\/WAI\/standards-guidelines\/uaag\/","key":"1176_CR6"},{"unstructured":"ETSI. (2021). EN 301 549 V3.2.1 (2021\u201303), Harmonised european standard, accessibility requirements for ICT products and services. Retrieved from https:\/\/www.etsi.org\/deliver\/etsi_en\/301500_301599\/301549\/03.02.01_60\/en_301549v030201p.pdf","key":"1176_CR7"},{"doi-asserted-by":"crossref","unstructured":"Matulin, M., Mrvelj, \u0160., Abramovi\u0107, B., \u0160o\u0161tari\u0107, T., & \u010cejvan, M. (2021). User quality of experience comparison between skype, microsoft teams and zoom videoconferencing tools. In international conference on future access enablers of ubiquitous and intelligent infrastructures (pp. 299\u2013307). Springer, Cham.","key":"1176_CR8","DOI":"10.1007\/978-3-030-78459-1_22"},{"issue":"4","key":"1176_CR9","doi-asserted-by":"publisher","first-page":"429","DOI":"10.1080\/01587919.2020.1821607","volume":"41","author":"AP Correia","year":"2020","unstructured":"Correia, A.P., Liu, C., Xu, F.: Evaluating videoconferencing systems for the quality of the educational experience. Distance Educ. 41(4), 429\u2013452 (2020)","journal-title":"Distance Educ."},{"doi-asserted-by":"crossref","unstructured":"Boland, J., Banks, S., Krabbe, R., Lawrence, S., Murray, T., Henning, T., & Vandenberg, M. (2021). A COVID-19-era rapid review: using Zoom and Skype for qualitative group research. Public Health Research & Practice, 1\u20139.","key":"1176_CR10","DOI":"10.17061\/phrp31232112"},{"issue":"7","key":"1176_CR11","doi-asserted-by":"publisher","first-page":"1356","DOI":"10.1007\/s00268-009-0036-0","volume":"33","author":"KM Augestad","year":"2009","unstructured":"Augestad, K.M., Lindsetmo, R.O.: Overcoming distance: video-conferencing as a clinical and educational tool among surgeons. World J. Surg. 33(7), 1356\u20131365 (2009)","journal-title":"World J. Surg."},{"issue":"3","key":"1176_CR12","doi-asserted-by":"publisher","first-page":"295","DOI":"10.1080\/1475939X.2010.513761","volume":"19","author":"T Lawson","year":"2010","unstructured":"Lawson, T., Comber, C., Gage, J., Cullum-Hanshaw, A.: Images of the future for education? Videoconferencing: a literature review. Technol. Pedagog. Educ. 19(3), 295\u2013314 (2010)","journal-title":"Technol. Pedagog. Educ."},{"issue":"5","key":"1176_CR13","doi-asserted-by":"publisher","first-page":"805","DOI":"10.1111\/j.1467-8535.2005.00499.x","volume":"36","author":"R Smyth","year":"2005","unstructured":"Smyth, R.: Broadband videoconferencing as a tool for learner-centred distance learning in higher education. Br. J. Edu. Technol. 36(5), 805\u2013820 (2005)","journal-title":"Br. J. Edu. Technol."},{"doi-asserted-by":"crossref","unstructured":"Leporini, B., Buzzi, M., & Hersh, M. (2021, April). Distance meetings during the COVID-19 pandemic: Are video conferencing tools accessible for blind people? In proceedings of the 18th international web for all conference (pp. 1\u201310).","key":"1176_CR14","DOI":"10.1145\/3430263.3452433"},{"doi-asserted-by":"crossref","unstructured":"Anderson, N. (2021). Accessibility challenges of video conferencing technology. In international conference on human-computer interaction (pp. 185\u2013194). Springer.","key":"1176_CR15","DOI":"10.1007\/978-3-030-77025-9_16"},{"doi-asserted-by":"crossref","unstructured":"Gonz\u00e1lez-Garc\u00eda, M., Moreno, L., & Mart\u00ednez, P. (2015). A model-based tool to develop an accessible media player. In proceedings of the 17th international ACM SIGACCESS conference on computers and accessibility (pp. 415\u2013416).","key":"1176_CR16","DOI":"10.1145\/2700648.2811397"},{"issue":"18","key":"1176_CR17","first-page":"2656","volume":"19","author":"M Gonz\u00e1lez-Garc\u00eda","year":"2013","unstructured":"Gonz\u00e1lez-Garc\u00eda, M., Moreno, L., Mart\u00ednez, P., Mi\u00f1on, R., Abascal, J.: A model-based graphical editor to design accessible media players. J. Univ. Comput. Sci. 19(18), 2656\u20132676 (2013)","journal-title":"J. Univ. Comput. Sci."},{"doi-asserted-by":"crossref","unstructured":"Moreno, L., Gonz\u00e1lez-Garc\u00eda, M., Mart\u00ednez, P., & Gonz\u00e1lez, Y. (2017). Checklist for accessible media player evaluation. In proceedings of the 19th international ACM SIGACCESS conference on computers and accessibility (pp. 367\u2013368).","key":"1176_CR18","DOI":"10.1145\/3132525.3134791"},{"doi-asserted-by":"crossref","unstructured":"Gonz\u00e1lez, M., Moreno, L., Mart\u00ednez, P., & Iglesias, A. (2011). Web accessibility requirements for media players. In IFIP Conference on Human-Computer Interaction (pp. 669\u2013674). Springer, Berlin, Heidelberg.","key":"1176_CR19","DOI":"10.1007\/978-3-642-23768-3_109"},{"doi-asserted-by":"publisher","unstructured":"Manco Y. C., Escribano J. G., and Collazos C. A. (2023). Accessibility limitations of video conference tools for people with cognitive disabilities during COVID-19. In 2023 18th Iberian conference on information systems and technologies (CISTI), Aveiro, Portugal, 2023, pp. 1\u20134, https:\/\/doi.org\/10.23919\/CISTI58278.2023.10211378.","key":"1176_CR20","DOI":"10.23919\/CISTI58278.2023.10211378"},{"key":"1176_CR21","doi-asserted-by":"publisher","DOI":"10.1145\/3573012","author":"B Leporini","year":"2023","unstructured":"Leporini, B., Buzzi, M., Hersh, M.: Video conferencing tools: comparative study of the experiences of screen reader users and the development of more inclusive design guidelines. ACM Trans. Access. Comput. (2023). https:\/\/doi.org\/10.1145\/3573012","journal-title":"ACM Trans. Access. Comput."},{"doi-asserted-by":"publisher","unstructured":"Moreno L., Mart\u00ednez P., and Alarcon R. (2022). Requirements and design patterns for an accessible video conferencing tool. In Proceedings of the XXII international conference on human computer interaction (Interacci\u00f3n \u201822). Association for computing machinery, New York, NY, USA, Article 3, 1\u20139. https:\/\/doi.org\/10.1145\/3549865.3549894","key":"1176_CR22","DOI":"10.1145\/3549865.3549894"},{"doi-asserted-by":"crossref","unstructured":"MacMillan, K., Mangla, T., Saxon, J., & Feamster, N. (2021). Measuring the performance and network utilization of popular video conferencing applications. In Proceedings of the 21st ACM Internet Measurement Conference (pp. 229\u2013244).","key":"1176_CR23","DOI":"10.1145\/3487552.3487842"},{"unstructured":"Brandl, R. (2023). The most popular video call conferencing platforms worldwide. Retrieved from https:\/\/www.emailtooltester.com\/en\/blog\/video-conferencing-market-share\/","key":"1176_CR24"},{"unstructured":"Brnakova, J. (2023). Comparing top video conferencing tools: Google Meet vs. Zoom vs. Teams. Retrieved from https:\/\/www.revolgy.com\/insights\/blog\/comparing-video-conferencing-tools-google-meet-zoom-microsoft-teams","key":"1176_CR25"},{"key":"1176_CR26","first-page":"1180","volume":"13","author":"N Cavus","year":"2021","unstructured":"Cavus, N., Sekyere-Asiedu, D.: A comparison of online video conference platforms: their contributions to education during COVID-19 pandemic. World J Eng Technol 13, 1180\u20131191 (2021)","journal-title":"World J Eng Technol"},{"doi-asserted-by":"crossref","unstructured":"Chang, H., Varvello, M., Hao, F., & Mukherjee, S. (2021). Can you see me now? A measurement study of Zoom, Webex, and Meet. In Proceedings of the 21st ACM Internet Measurement Conference (pp. 216\u2013228).","key":"1176_CR27","DOI":"10.1145\/3487552.3487847"},{"unstructured":"Singh, R., & Awasthi, S. (2020). Updated comparative analysis on video conferencing platforms\u2014Zoom, Google Meet, Microsoft Teams, WebEx Teams, and GoToMeetings.","key":"1176_CR28"},{"key":"1176_CR29","doi-asserted-by":"publisher","DOI":"10.15837\/ijccc.2023.3.5465","author":"AM Suduc","year":"2023","unstructured":"Suduc, A.M., Bizoi, M., Filip, F.G.: Status, challenges, and trends in video conferencing platforms. Int J Comput Commun Control (2023). https:\/\/doi.org\/10.15837\/ijccc.2023.3.5465","journal-title":"Int J Comput Commun Control"},{"key":"1176_CR30","doi-asserted-by":"publisher","DOI":"10.1145\/259963.260531","volume-title":"Usability inspection methods","author":"J Nielsen","year":"1994","unstructured":"Nielsen, J.: Heuristic evaluation. In: Nielsen, J., Mack, R.L. (eds.) Usability inspection methods. John Wiley and Sons, New York (1994)"},{"doi-asserted-by":"crossref","unstructured":"Nielsen, J., & Landauer, T. K. (1993). A mathematical model of the finding of usability problems. In Proceedings of the INTERACT \u201893 and CHI \u201893 Conference on Human Factors in Computing Systems (pp. 206\u2013213).","key":"1176_CR31","DOI":"10.1145\/169059.169166"}],"container-title":["Universal Access in the Information Society"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s10209-024-01176-1.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/article\/10.1007\/s10209-024-01176-1\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s10209-024-01176-1.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,11,28]],"date-time":"2025-11-28T06:25:52Z","timestamp":1764311152000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/s10209-024-01176-1"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,11,19]]},"references-count":31,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2025,11]]}},"alternative-id":["1176"],"URL":"https:\/\/doi.org\/10.1007\/s10209-024-01176-1","relation":{},"ISSN":["1615-5289","1615-5297"],"issn-type":[{"type":"print","value":"1615-5289"},{"type":"electronic","value":"1615-5297"}],"subject":[],"published":{"date-parts":[[2024,11,19]]},"assertion":[{"value":"11 November 2024","order":1,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"19 November 2024","order":2,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}},{"order":1,"name":"Ethics","group":{"name":"EthicsHeading","label":"Declarations"}},{"value":"The authors declare no competing interests.","order":2,"name":"Ethics","group":{"name":"EthicsHeading","label":"Conflict of interest"}},{"value":"Informed consent was obtained from all individual participants included in the study.","order":3,"name":"Ethics","group":{"name":"EthicsHeading","label":"Consent to participate"}},{"value":"Human Ethics declarations have been fulfilled, with approval granted by the ethics committee at UC3M.","order":4,"name":"Ethics","group":{"name":"EthicsHeading","label":"Human ethics and approval"}}]}}