{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,16]],"date-time":"2026-03-16T10:21:42Z","timestamp":1773656502379,"version":"3.50.1"},"reference-count":16,"publisher":"Springer Science and Business Media LLC","issue":"1","license":[{"start":{"date-parts":[[2012,11,8]],"date-time":"2012-11-08T00:00:00Z","timestamp":1352332800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Ann Oper Res"],"published-print":{"date-parts":[[2012,12]]},"DOI":"10.1007\/s10479-012-1254-7","type":"journal-article","created":{"date-parts":[[2012,11,7]],"date-time":"2012-11-07T10:26:20Z","timestamp":1352283980000},"page":"307-323","source":"Crossref","is-referenced-by-count":32,"title":["Computation of the steady state distribution for multi-server retrial queues with phase type service process"],"prefix":"10.1007","volume":"201","author":[{"given":"Che Soong","family":"Kim","sequence":"first","affiliation":[]},{"given":"Vilena V.","family":"Mushko","sequence":"additional","affiliation":[]},{"given":"Alexander N.","family":"Dudin","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2012,11,8]]},"reference":[{"key":"1254_CR1","doi-asserted-by":"crossref","first-page":"1071","DOI":"10.1016\/j.mcm.2009.12.011","volume":"51","author":"J. R. Artalejo","year":"2010","unstructured":"Artalejo, J. R. (2010). Accessible bibliography on retrial queues: progress in 2000\u20132009. Mathematical and Computer Modelling, 51, 1071\u20131081.","journal-title":"Mathematical and Computer Modelling"},{"key":"1254_CR2","doi-asserted-by":"crossref","DOI":"10.1007\/978-3-540-78725-9","volume-title":"Retrial queueing systems: a computational approach","author":"J. R. Artalejo","year":"2008","unstructured":"Artalejo, J. R., & Comez-Corral, A. (2008). Retrial queueing systems: a computational approach. Berlin: Springer."},{"key":"1254_CR3","doi-asserted-by":"crossref","first-page":"433","DOI":"10.1023\/A:1015041602946","volume":"40","author":"L. Breuer","year":"2002","unstructured":"Breuer, L., Dudin, A. N., & Klimenok, V. I. (2002). A retrial BMAP\/PH\/N system. Queueing Systems, 40, 433\u2013457.","journal-title":"Queueing Systems"},{"key":"1254_CR4","doi-asserted-by":"crossref","first-page":"309","DOI":"10.1002\/ett.1000","volume":"16","author":"L. Breuer","year":"2005","unstructured":"Breuer, L., Klimenok, V. I., Birukov, A. A., Dudin, A. N., & Krieger, U. (2005). Modeling the access to a wireless network at hot spots. European Transactions on Telecommunications, 16, 309\u2013316.","journal-title":"European Transactions on Telecommunications"},{"key":"1254_CR5","doi-asserted-by":"crossref","DOI":"10.1007\/978-1-4899-2977-8","volume-title":"Retrial queues","author":"G. I. Falin","year":"1997","unstructured":"Falin, G. I., & Templeton, J. G. C. (1997). Retrial queues. London: Chapman & Hall."},{"key":"1254_CR6","doi-asserted-by":"crossref","first-page":"163","DOI":"10.1007\/s10479-006-5298-4","volume":"141","author":"A. Gomez-Corral","year":"2006","unstructured":"Gomez-Corral, A. (2006). A bibliographical guide to the analysis of retrial queues through matrix analytic techniques. Annals of Operations Research, 141, 163\u2013191.","journal-title":"Annals of Operations Research"},{"key":"1254_CR7","volume-title":"Denumerable Markov chains","author":"J. G. Kemeni","year":"1966","unstructured":"Kemeni, J. G., Snell, J. L., & Knapp, A. W. (1966). Denumerable Markov chains. New York: Van Nostrand."},{"key":"1254_CR8","doi-asserted-by":"crossref","first-page":"245","DOI":"10.1007\/s11134-006-0300-z","volume":"54","author":"V. I. Klimenok","year":"2006","unstructured":"Klimenok, V. I., & Dudin, A. N. (2006). Multi-dimensional asymptotically quasi-Toeplitz Markov chains and their application in queueing theory. Queueing Systems, 54, 245\u2013259.","journal-title":"Queueing Systems"},{"key":"1254_CR9","doi-asserted-by":"crossref","first-page":"293","DOI":"10.1142\/S0217595907001310","volume":"24","author":"V. I. Klimenok","year":"2007","unstructured":"Klimenok, V. I., Orlovsky, D. S., & Dudin, A. N. (2007). A BMAP\/PH\/N system with impatient repeated calls. Asia-Pacific Journal of Operational Research, 24, 293\u2013312.","journal-title":"Asia-Pacific Journal of Operational Research"},{"key":"1254_CR10","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1080\/15326349108807174","volume":"7","author":"D. M. Lucantoni","year":"1991","unstructured":"Lucantoni, D. M. (1991). New results on the single server queue with a batch Markovian arrival process. Communications in Statistics. Stochastic Models, 7, 1\u201346.","journal-title":"Communications in Statistics. Stochastic Models"},{"key":"1254_CR11","doi-asserted-by":"crossref","first-page":"43","DOI":"10.1201\/b17050-5","volume":"183","author":"V. Naoumov","year":"1996","unstructured":"Naoumov, V., Krieger, U. R., & Wagner, D. (1996). Analysis of a multiserver delay-loss system with a general Markovian arrival process. Lecture Notes in Pure and Applied Mathematics, 183, 43\u201366.","journal-title":"Lecture Notes in Pure and Applied Mathematics"},{"key":"1254_CR12","volume-title":"Matrix-geometric solutions in stochastic models","author":"M. F. Neuts","year":"1981","unstructured":"Neuts, M. F. (1981). Matrix-geometric solutions in stochastic models. Baltimore: Johns Hopkins University Press."},{"key":"1254_CR13","volume-title":"Structured stochastic matrices of M\/G\/1 type and their applications","author":"M. F. Neuts","year":"1989","unstructured":"Neuts, M. F. (1989). Structured stochastic matrices of M\/G\/1 type and their applications. New York: Dekker."},{"key":"1254_CR14","first-page":"729","volume-title":"The 19th international teletraffic congress. Performance challenges for efficient next generation networks","author":"A. Pattavina","year":"2005","unstructured":"Pattavina, A., & Parini, A. (2005). Modelling voice call inter-arrival and holding time distributions in mobile networks. In: The 19th international teletraffic congress. Performance challenges for efficient next generation networks, Aug.\u2013Sept., 2005 (pp. 729\u2013738)."},{"key":"1254_CR15","doi-asserted-by":"crossref","first-page":"419","DOI":"10.1080\/15326348508807021","volume":"1","author":"V. Ramaswami","year":"1985","unstructured":"Ramaswami, V. (1985). Independent Markov process in parallel. Communications in Statistics. Stochastic Models, 1, 419\u2013432.","journal-title":"Communications in Statistics. Stochastic Models"},{"key":"1254_CR16","doi-asserted-by":"crossref","first-page":"393","DOI":"10.1080\/15326348508807020","volume":"1","author":"V. Ramaswami","year":"1985","unstructured":"Ramaswami, V., & Lucantoni, D. (1985). Algorithm for the multi-server queue with phase-type service. Communications in Statistics. Stochastic Models, 1, 393\u2013417.","journal-title":"Communications in Statistics. Stochastic Models"}],"container-title":["Annals of Operations Research"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10479-012-1254-7.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s10479-012-1254-7\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10479-012-1254-7","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,5,29]],"date-time":"2019-05-29T14:09:38Z","timestamp":1559138978000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s10479-012-1254-7"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2012,11,8]]},"references-count":16,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2012,12]]}},"alternative-id":["1254"],"URL":"https:\/\/doi.org\/10.1007\/s10479-012-1254-7","relation":{},"ISSN":["0254-5330","1572-9338"],"issn-type":[{"value":"0254-5330","type":"print"},{"value":"1572-9338","type":"electronic"}],"subject":[],"published":{"date-parts":[[2012,11,8]]}}}