{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,10,17]],"date-time":"2025-10-17T13:50:49Z","timestamp":1760709049865},"reference-count":42,"publisher":"Springer Science and Business Media LLC","issue":"1-2","license":[{"start":{"date-parts":[[2016,4,16]],"date-time":"2016-04-16T00:00:00Z","timestamp":1460764800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Ann Oper Res"],"published-print":{"date-parts":[[2017,1]]},"DOI":"10.1007\/s10479-016-2191-7","type":"journal-article","created":{"date-parts":[[2016,4,16]],"date-time":"2016-04-16T09:24:08Z","timestamp":1460798648000},"page":"93-121","update-policy":"http:\/\/dx.doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":6,"title":["An illustration of multiple-stakeholder perspective using a survey across Australia, China and Japan"],"prefix":"10.1007","volume":"248","author":[{"given":"Necmi Kemal","family":"Avkiran","sequence":"first","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2016,4,16]]},"reference":[{"key":"2191_CR1","doi-asserted-by":"crossref","first-page":"1261","DOI":"10.1287\/mnsc.39.10.1261","volume":"39","author":"P Andersen","year":"1993","unstructured":"Andersen, P., & Petersen, N. C. (1993). A procedure for ranking efficient units in data envelopment analysis. Management Science, 39, 1261\u20131264.","journal-title":"Management Science"},{"key":"2191_CR2","doi-asserted-by":"crossref","first-page":"991","DOI":"10.1016\/S0378-4266(98)00129-0","volume":"23","author":"NK Avkiran","year":"1999","unstructured":"Avkiran, N. K. (1999). The evidence on efficiency gains: The role of mergers and the benefits to the public. Journal of Banking and Finance, 23, 991\u20131013.","journal-title":"Journal of Banking and Finance"},{"key":"2191_CR3","doi-asserted-by":"crossref","first-page":"122","DOI":"10.1007\/BF02752708","volume":"24","author":"NK Avkiran","year":"2000","unstructured":"Avkiran, N. K. (2000). Rising productivity of Australian trading banks under deregulation 1986\u20131995. Journal of Economics and Finance, 24, 122\u201340.","journal-title":"Journal of Economics and Finance"},{"key":"2191_CR4","doi-asserted-by":"crossref","first-page":"275","DOI":"10.1016\/j.seps.2004.10.006","volume":"40","author":"NK Avkiran","year":"2006","unstructured":"Avkiran, N. K. (2006). Developing foreign bank efficiency models for DEA grounded in finance theory. Socio-Economic Planning Sciences, 40, 275\u2013296.","journal-title":"Socio-Economic Planning Sciences"},{"key":"2191_CR5","doi-asserted-by":"crossref","first-page":"535","DOI":"10.1016\/j.omega.2007.10.002","volume":"37","author":"NK Avkiran","year":"2009","unstructured":"Avkiran, N. K. (2009). Removing the impact of environment with units-invariant efficient frontier analysis: An illustrative case study with intertemporal panel data. OMEGA\u2014The International Journal of Management Science, 37, 535\u2013544.","journal-title":"OMEGA\u2014The International Journal of Management Science"},{"key":"2191_CR6","doi-asserted-by":"crossref","first-page":"323","DOI":"10.1016\/j.omega.2010.08.001","volume":"39","author":"NK Avkiran","year":"2011","unstructured":"Avkiran, N. K. (2011). Association of DEA super-efficiency estimates with financial ratios: Investigating the case for Chinese banks. OMEGA\u2014The International Journal of Management Science, 39, 323\u2013334.","journal-title":"OMEGA\u2014The International Journal of Management Science"},{"key":"2191_CR7","unstructured":"Avkiran, N. K., & Mizuno, M. (2013). Stakeholder perspectives on bank performance: A preliminary survey across Australia, China and Japan. JASSA (The Finsia Journal of Applied Finance), Winter(Issue 2), 30\u201335."},{"key":"2191_CR8","doi-asserted-by":"crossref","first-page":"501","DOI":"10.1016\/j.omega.2009.12.007","volume":"38","author":"NK Avkiran","year":"2010","unstructured":"Avkiran, N. K., & Morita, H. (2010). Benchmarking firm performance from a multiple-stakeholder perspective with an application to Chinese banking. OMEGA\u2014The International Journal of Management Science, 38, 501\u2013508.","journal-title":"OMEGA\u2014The International Journal of Management Science"},{"issue":"3","key":"2191_CR9","doi-asserted-by":"crossref","first-page":"294","DOI":"10.1016\/j.jbusres.2009.03.014","volume":"63","author":"NK Avkiran","year":"2010","unstructured":"Avkiran, N. K., & Thoraneenitiyan, N. (2010). Purging data before productivity analysis. Journal of Business Research, 63(3), 294\u2013302.","journal-title":"Journal of Business Research"},{"issue":"3","key":"2191_CR10","doi-asserted-by":"crossref","first-page":"37","DOI":"10.1177\/103841119603400303","volume":"34","author":"NK Avkiran","year":"1996","unstructured":"Avkiran, N. K., & Turner, L. (1996). Upward evaluation of branch manager\u2019s competence: How to develop a measure in-house. Asia-Pacific Journal of Human Resources, 34(3), 37\u201347.","journal-title":"Asia-Pacific Journal of Human Resources"},{"key":"2191_CR11","doi-asserted-by":"crossref","unstructured":"Avkiran, N. K., & Zhu, Y. (forthcoming in 2016). Pitching DEA against SFA in the context of Chinese domestic versus foreign banks. In the book by Springer entitled. Handbook of operations analytics using data envelopment analysis.","DOI":"10.1007\/978-1-4899-7705-2_5"},{"issue":"1","key":"2191_CR12","doi-asserted-by":"crossref","first-page":"48","DOI":"10.1287\/opre.1070.0460","volume":"56","author":"RD Banker","year":"2008","unstructured":"Banker, R. D., & Natarajan, R. (2008). Evaluating contextual variables affecting productivity using data envelopment analysis. Operations Research, 56(1), 48\u201358.","journal-title":"Operations Research"},{"key":"2191_CR13","doi-asserted-by":"crossref","first-page":"1078","DOI":"10.1287\/mnsc.30.9.1078","volume":"30","author":"RD Banker","year":"1984","unstructured":"Banker, R. D., Charnes, A., & Cooper, W. W. (1984). Some models for estimating technical and scale inefficiencies in data envelopment analysis. Management Science, 30, 1078\u20131092.","journal-title":"Management Science"},{"key":"2191_CR14","doi-asserted-by":"crossref","first-page":"34","DOI":"10.1108\/eb054610","volume":"26","author":"CA Bartlett","year":"1998","unstructured":"Bartlett, C. A., & Ghoshal, S. (1998). Beyond strategic planning to organizational learning: Lifeblood of the individualized corporation. Strategy and Leadership, 26, 34\u201339.","journal-title":"Strategy and Leadership"},{"key":"2191_CR15","doi-asserted-by":"crossref","first-page":"332","DOI":"10.1016\/S0377-2217(96)00351-7","volume":"98","author":"A Bhattacharyya","year":"1997","unstructured":"Bhattacharyya, A., Lovell, C. A. K., & Sahay, P. (1997). The impact of liberalization on the productive efficiency of Indian commercial banks. European Journal of Operational Research, 98, 332\u201345.","journal-title":"European Journal of Operational Research"},{"key":"2191_CR16","doi-asserted-by":"crossref","first-page":"250","DOI":"10.1016\/S0377-2217(97)83069-X","volume":"98","author":"PL Brockett","year":"1997","unstructured":"Brockett, P. L., Charnes, A., Cooper, W. W., Huang, Z. M., & Sun, D. B. (1997). Data transformations in DEA cone ratio envelopment approaches for monitoring bank performances. European Journal of Operational Research, 98, 250\u201368.","journal-title":"European Journal of Operational Research"},{"key":"2191_CR17","doi-asserted-by":"crossref","first-page":"429","DOI":"10.1016\/0377-2217(78)90138-8","volume":"2","author":"A Charnes","year":"1978","unstructured":"Charnes, A., Cooper, W. W., & Rhodes, E. (1978). Measuring the efficiency of decision making units. European Journal of Operational Research, 2, 429\u2013444.","journal-title":"European Journal of Operational Research"},{"key":"2191_CR18","doi-asserted-by":"crossref","first-page":"668","DOI":"10.1287\/mnsc.27.6.668","volume":"27","author":"A Charnes","year":"1981","unstructured":"Charnes, A., Cooper, W. W., & Rhodes, E. (1981). Evaluating program and managerial efficiency: An application of data envelopment analysis to program follow through. Management Science, 27, 668\u2013697.","journal-title":"Management Science"},{"key":"2191_CR19","volume-title":"An introduction to efficiency and productivity analysis","author":"TJ Coelli","year":"2005","unstructured":"Coelli, T. J., Prasada, R. D. S., O\u2019Donnell, C. J., & Battese, G. E. (2005). An introduction to efficiency and productivity analysis (2nd ed.). New York: Springer.","edition":"2"},{"key":"2191_CR20","doi-asserted-by":"crossref","first-page":"163","DOI":"10.1007\/s10479-008-0421-3","volume":"173","author":"W Cook","year":"2010","unstructured":"Cook, W., & Zhu, J. (2010). Context-dependent performance standards in DEA. Annals of Operations Research, 173, 163\u2013175.","journal-title":"Annals of Operations Research"},{"key":"2191_CR21","doi-asserted-by":"crossref","first-page":"145","DOI":"10.1023\/A:1007882606735","volume":"15","author":"WW Cooper","year":"2001","unstructured":"Cooper, W. W., Park, K. S., & Pastor, J. T. (2001). The range adjusted measure (RAM) in DEA: A response to the comment by Steinmann and Zweifel. Journal of Productivity Analysis, 15, 145\u2013152.","journal-title":"Journal of Productivity Analysis"},{"key":"2191_CR22","doi-asserted-by":"crossref","first-page":"533","DOI":"10.1504\/IJOR.2008.019167","volume":"3","author":"WW Cooper","year":"2008","unstructured":"Cooper, W. W., Ruefli, T. W., Deng, H., Wu, J., & Zhang, Z. (2008). Are state-owned banks less efficient? A long- vs. short-run data envelopment analysis of Chinese Banks. International Journal of Operational Research, 3, 533\u2013556.","journal-title":"International Journal of Operational Research"},{"key":"2191_CR23","doi-asserted-by":"crossref","DOI":"10.1007\/978-0-387-45283-8","volume-title":"Data envelopment analysis: A comprehensive text with models, applications, references and DEA-Solver software","author":"WW Cooper","year":"2007","unstructured":"Cooper, W. W., Seiford, L. M., & Tone, K. (2007). Data envelopment analysis: A comprehensive text with models, applications, references and DEA-Solver software (2nd ed.). New York: Springer.","edition":"2"},{"key":"2191_CR24","doi-asserted-by":"crossref","DOI":"10.1007\/978-1-4419-6151-8","volume-title":"Handbook on data envelopment analysis","author":"WW Cooper","year":"2011","unstructured":"Cooper, W. W., Seiford, L. M., & Zhu, J. (2011). Handbook on data envelopment analysis (2nd ed.). Massachusetts: Kluwer Academic Publishers, Norwell.","edition":"2"},{"key":"2191_CR25","doi-asserted-by":"crossref","first-page":"582","DOI":"10.1016\/j.ejor.2007.03.028","volume":"187","author":"M Garcia-Cestona","year":"2008","unstructured":"Garcia-Cestona, M., & Surroca, J. (2008). Multiple goals and ownership structure: Effects on the performance of Spanish savings banks. European Journal of Operational Research, 187, 582\u2013599.","journal-title":"European Journal of Operational Research"},{"key":"2191_CR26","doi-asserted-by":"crossref","first-page":"482","DOI":"10.1177\/1094428103257364","volume":"6","author":"G Gelade","year":"2003","unstructured":"Gelade, G., & Gilbert, P. (2003). Work climate and organizational effectiveness: The application of data envelopment analysis in organizational research. Organizational Research Methods, 6, 482\u2013501.","journal-title":"Organizational Research Methods"},{"key":"2191_CR27","doi-asserted-by":"crossref","first-page":"259","DOI":"10.1111\/1467-6486.00051","volume":"34","author":"GE Greenley","year":"1997","unstructured":"Greenley, G. E., & Foxall, G. R. (1997). Multiple stakeholder orientation in UK companies and the implications for company performance. Journal of Management Studies, 34, 259\u201384.","journal-title":"Journal of Management Studies"},{"key":"2191_CR28","unstructured":"International Monetary Fund. (2011). People\u2019s Republic of China: Financial system stability assessment, IMF Country report no. 11\/321."},{"key":"2191_CR29","unstructured":"KPMG. (2007). Retail banking in China: New frontiers. March, Hong Kong."},{"issue":"3","key":"2191_CR30","first-page":"279","volume":"34","author":"DT Llewellyn","year":"2005","unstructured":"Llewellyn, D. T. (2005). Competition and profitability in European banking: Why are British banks so profitable? Banca Monte dei Paschi di Siena, 34(3), 279\u2013311.","journal-title":"Banca Monte dei Paschi di Siena"},{"key":"2191_CR31","first-page":"803","volume":"48","author":"M London","year":"1995","unstructured":"London, M., & Smither, J. W. (1995). Can multi-source feedback change perceptions of goal accomplishment, self-evaluations and performance related outcomes? Theory Based Applications and Directions for Research, Personnel Psychology, 48, 803\u2013839.","journal-title":"Theory Based Applications and Directions for Research, Personnel Psychology"},{"key":"2191_CR32","doi-asserted-by":"crossref","first-page":"123","DOI":"10.1007\/s10479-009-0583-7","volume":"173","author":"S Lozano","year":"2010","unstructured":"Lozano, S., & Villa, G. (2010). Gradual technical and scale efficiency improvement in DEA. Annals of Operations Research, 173, 123\u2013136.","journal-title":"Annals of Operations Research"},{"key":"2191_CR33","doi-asserted-by":"crossref","first-page":"495","DOI":"10.1016\/0378-4266(95)00017-8","volume":"20","author":"SM Miller","year":"1996","unstructured":"Miller, S. M., & Noulas, A. G. (1996). The technical efficiency of large bank production. Journal of Banking and Finance, 20, 495\u2013509.","journal-title":"Journal of Banking and Finance"},{"key":"2191_CR34","doi-asserted-by":"crossref","first-page":"446","DOI":"10.1016\/j.ejor.2015.03.013","volume":"245","author":"OB Olesen","year":"2015","unstructured":"Olesen, O. B., Petersen, N. C., & Podinovski, V. V. (2015). Efficiency analysis with ratio measures. European Journal of Operational Research, 245, 446\u2013462.","journal-title":"European Journal of Operational Research"},{"key":"2191_CR35","unstructured":"PricewaterhouseCoopers. (2008). Foreign banks in China. June, Hong Kong."},{"key":"2191_CR36","unstructured":"Regional Banks Association of Japan. (2011). Regional banks in Japan. March 31."},{"key":"2191_CR37","doi-asserted-by":"crossref","first-page":"1775","DOI":"10.1016\/j.jbankfin.2003.06.005","volume":"28","author":"JE Sturm","year":"2004","unstructured":"Sturm, J. E., & Williams, B. (2004). Foreign bank entry, deregulation and bank efficiency: Lessons from the Australian experience. Journal of Banking and Finance, 28, 1775\u20131799.","journal-title":"Journal of Banking and Finance"},{"key":"2191_CR38","doi-asserted-by":"crossref","first-page":"764","DOI":"10.1016\/j.ejor.2008.01.045","volume":"196","author":"T Sueyoshi","year":"2009","unstructured":"Sueyoshi, T., & Sekitani, K. (2009). An occurrence of multiple projections in DEA-based measurement of technical efficiency: Theoretical comparison among DEA models from desirable properties. European Journal of Operational Research, 196, 764\u2013794.","journal-title":"European Journal of Operational Research"},{"key":"2191_CR39","doi-asserted-by":"crossref","first-page":"498","DOI":"10.1016\/S0377-2217(99)00407-5","volume":"130","author":"K Tone","year":"2001","unstructured":"Tone, K. (2001). A slacks-based measure of efficiency in data envelopment analysis. European Journal of Operational Research, 130, 498\u2013509.","journal-title":"European Journal of Operational Research"},{"key":"2191_CR40","doi-asserted-by":"crossref","first-page":"32","DOI":"10.1016\/S0377-2217(01)00324-1","volume":"143","author":"K Tone","year":"2002","unstructured":"Tone, K. (2002). A slacks-based measure of super-efficiency in data envelopment analysis. European Journal of Operational Research, 143, 32\u201341.","journal-title":"European Journal of Operational Research"},{"issue":"3\u20134","key":"2191_CR41","doi-asserted-by":"crossref","first-page":"145","DOI":"10.1016\/j.omega.2009.07.003","volume":"38","author":"K Tone","year":"2010","unstructured":"Tone, K., & Tsutsui, M. (2010). Dynamic DEA: A slacks-based measure approach. OMEGA\u2014The International Journal of Management Science, 38(3\u20134), 145\u2013156.","journal-title":"OMEGA\u2014The International Journal of Management Science"},{"issue":"3","key":"2191_CR42","doi-asserted-by":"crossref","first-page":"501","DOI":"10.1016\/j.omega.2012.06.007","volume":"41","author":"X Yang","year":"2013","unstructured":"Yang, X., & Morita, H. (2013). Efficiency improvement from multiple perspectives: An application to Japanese banking industry. OMEGA\u2014The International Journal of Management Science, 41(3), 501\u2013509.","journal-title":"OMEGA\u2014The International Journal of Management Science"}],"container-title":["Annals of Operations Research"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10479-016-2191-7.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s10479-016-2191-7\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10479-016-2191-7","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10479-016-2191-7.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,17]],"date-time":"2022-06-17T23:53:04Z","timestamp":1655509984000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s10479-016-2191-7"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2016,4,16]]},"references-count":42,"journal-issue":{"issue":"1-2","published-print":{"date-parts":[[2017,1]]}},"alternative-id":["2191"],"URL":"https:\/\/doi.org\/10.1007\/s10479-016-2191-7","relation":{},"ISSN":["0254-5330","1572-9338"],"issn-type":[{"value":"0254-5330","type":"print"},{"value":"1572-9338","type":"electronic"}],"subject":[],"published":{"date-parts":[[2016,4,16]]}}}