{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,17]],"date-time":"2025-06-17T08:49:29Z","timestamp":1750150169308,"version":"3.28.0"},"reference-count":0,"publisher":"Springer Science and Business Media LLC","issue":"3","license":[{"start":{"date-parts":[[2024,11,1]],"date-time":"2024-11-01T00:00:00Z","timestamp":1730419200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2024,11,1]],"date-time":"2024-11-01T00:00:00Z","timestamp":1730419200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Ann Oper Res"],"published-print":{"date-parts":[[2024,11]]},"DOI":"10.1007\/s10479-024-06374-x","type":"journal-article","created":{"date-parts":[[2024,11,8]],"date-time":"2024-11-08T09:29:43Z","timestamp":1731058183000},"page":"1369-1377","update-policy":"http:\/\/dx.doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":1,"title":["Statistical methods for decision making in public sector: from the quality assessment to the citizen satisfaction"],"prefix":"10.1007","volume":"342","author":[{"given":"Luigi","family":"D\u2019Ambra","sequence":"first","affiliation":[]},{"given":"Rosella","family":"Castellano","sequence":"additional","affiliation":[]},{"given":"Pierpaolo","family":"D\u2019Urso","sequence":"additional","affiliation":[]},{"given":"Sandra","family":"De Iaco","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2024,11,8]]},"container-title":["Annals of Operations Research"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s10479-024-06374-x.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/article\/10.1007\/s10479-024-06374-x\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s10479-024-06374-x.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,11,25]],"date-time":"2024-11-25T14:02:54Z","timestamp":1732543374000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/s10479-024-06374-x"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,11]]},"references-count":0,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2024,11]]}},"alternative-id":["6374"],"URL":"https:\/\/doi.org\/10.1007\/s10479-024-06374-x","relation":{},"ISSN":["0254-5330","1572-9338"],"issn-type":[{"type":"print","value":"0254-5330"},{"type":"electronic","value":"1572-9338"}],"subject":[],"published":{"date-parts":[[2024,11]]},"assertion":[{"value":"8 November 2024","order":1,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"This content has been made available to all.","name":"free","label":"Free to read"}]}}