{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,29]],"date-time":"2026-04-29T13:24:30Z","timestamp":1777469070752,"version":"3.51.4"},"reference-count":17,"publisher":"Springer Science and Business Media LLC","issue":"S2","license":[{"start":{"date-parts":[[2018,1,18]],"date-time":"2018-01-18T00:00:00Z","timestamp":1516233600000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Cluster Comput"],"published-print":{"date-parts":[[2019,3]]},"DOI":"10.1007\/s10586-017-1664-z","type":"journal-article","created":{"date-parts":[[2018,1,18]],"date-time":"2018-01-18T03:46:07Z","timestamp":1516247167000},"page":"2889-2895","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":6,"title":["Flexible and reliable ERP project customization framework to improve user satisfaction level"],"prefix":"10.1007","volume":"22","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-0415-179X","authenticated-orcid":false,"given":"S. Hameed","family":"Ibrahim","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"S.","family":"Duraisamy","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"U. K.","family":"Sridevi","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2018,1,18]]},"reference":[{"key":"1664_CR1","volume-title":"Enterprise Resource Planning","author":"A Sustainment","year":"2014","unstructured":"Sustainment, A.: Enterprise Resource Planning. McGraw-Hill, New York (2014)"},{"issue":"4","key":"1664_CR2","doi-asserted-by":"crossref","first-page":"961","DOI":"10.1016\/j.ijproman.2014.10.011","volume":"33","author":"P Sudhaman","year":"2015","unstructured":"Sudhaman, P., Thangavel, C.: Efficiency analysis of ERP projects\u2013software quality perspective. Int. J. Proj. Manag. 33(4), 961\u2013970 (2015)","journal-title":"Int. J. Proj. Manag."},{"key":"1664_CR3","doi-asserted-by":"crossref","unstructured":"Al-Ghofaili, A.A., Al-Mashari, M.A.: ERP system adoption traditional ERP systems vs. cloud-based ERP systems. In: IEEE Fourth International Conference on Innovative Computing Technology (INTECH), pp. 135\u2013139 (2014)","DOI":"10.1109\/INTECH.2014.6927770"},{"issue":"2","key":"1664_CR4","doi-asserted-by":"crossref","first-page":"186","DOI":"10.1108\/MRR-10-2012-0218","volume":"37","author":"P Katerattanakul","year":"2014","unstructured":"Katerattanakul, P., Lee, J., Hong, S.: Effect of business characteristics and ERP implementation on business outcomes: an exploratory study of Korean manufacturing firms. Manag. Res. Rev. 37(2), 186\u2013206 (2014)","journal-title":"Manag. Res. Rev."},{"key":"1664_CR5","doi-asserted-by":"crossref","unstructured":"Nowak, D., Kurbel, K.: Understanding the Flexibility of Cloud ERP Software. In: International Conference on Enterprise Resource Planning Systems, pp. 135\u2013146. Springer, Cham (2016)","DOI":"10.1007\/978-3-319-58801-8_12"},{"issue":"2","key":"1664_CR6","doi-asserted-by":"crossref","first-page":"581","DOI":"10.1007\/s11219-016-9314-x","volume":"25","author":"S Parthasarathy","year":"2017","unstructured":"Parthasarathy, S., Sharma, S.: Impact of customization over software quality in ERP projects: an empirical study. Softw. Qual. J. 25(2), 581\u2013598 (2017)","journal-title":"Softw. Qual. J."},{"issue":"5","key":"1664_CR7","doi-asserted-by":"crossref","first-page":"2343","DOI":"10.1016\/j.eswa.2014.10.034","volume":"42","author":"HS Kilic","year":"2015","unstructured":"Kilic, H.S., Zaim, S., Delen, D.: Selecting \"The Best\" ERP system for SMEs using a combination of ANP and PROMETHEE methods. Expert Syst. Appl. 42(5), 2343\u20132352 (2015)","journal-title":"Expert Syst. Appl."},{"key":"1664_CR8","unstructured":"Mijac, M., Picek, R., Stapic, Z.: Cloud ERP system customization challenges. In: Central European Conference on Information and Intelligent Systems, p. 132. Faculty of Organization and Informatics Varazdin (2013)"},{"key":"1664_CR9","doi-asserted-by":"crossref","unstructured":"Daneva, M.: Understanding functional reuse of ERP requirements in the telecommunication sector: an empirical study. In: IEEE Joint Conference of the International Workshop on Software Measurement and the International Conference on Software Process and Product Measurement (IWSM-MENSURA), pp. 216\u2013221 (2014)","DOI":"10.1109\/IWSM.Mensura.2014.42"},{"issue":"3","key":"1664_CR10","doi-asserted-by":"crossref","first-page":"322","DOI":"10.1109\/TEM.2004.830862","volume":"51","author":"W Luo","year":"2004","unstructured":"Luo, W., Strong, D.M.: A framework for evaluating ERP implementation choices. IEEE Trans. Eng. Manag. 51(3), 322\u2013332 (2004)","journal-title":"IEEE Trans. Eng. Manag."},{"issue":"23","key":"1664_CR11","doi-asserted-by":"crossref","first-page":"7057","DOI":"10.1080\/00207543.2012.654409","volume":"50","author":"A Sarfaraz","year":"2012","unstructured":"Sarfaraz, A., et al.: Evaluating ERP implementation choices on the basis of customization using fuzzy AHP. Int. J. Prod. Res. 50(23), 7057\u20137067 (2012)","journal-title":"Int. J. Prod. Res."},{"key":"1664_CR12","unstructured":"Brehm, L., Heinzl, A., Markus, M.L.: Tailoring ERP systems: a spectrum of choices and their implications. In: Proceedings of 34th Annual Hawaii International Conference Systems Sciences, HI (2001)"},{"issue":"3","key":"1664_CR13","doi-asserted-by":"crossref","first-page":"52","DOI":"10.4018\/jeis.2007070104","volume":"3","author":"S Parthasarathy","year":"2007","unstructured":"Parthasarathy, S., Anbazhagan, N.: Evaluating ERP implementation choices using AHP. Int. J. Enterp. Inf. Syst. 3(3), 52\u201365 (2007)","journal-title":"Int. J. Enterp. Inf. Syst."},{"issue":"5","key":"1664_CR14","doi-asserted-by":"crossref","first-page":"119","DOI":"10.1145\/1060710.1060742","volume":"48","author":"B Light","year":"2005","unstructured":"Light, B.: Potential pitfalls in packaged software adoption. Commun. ACM 48(5), 119\u2013120 (2005)","journal-title":"Commun. ACM"},{"key":"1664_CR15","doi-asserted-by":"crossref","first-page":"105","DOI":"10.1046\/j.1365-2575.2000.00075.x","volume":"10","author":"N Melao","year":"2000","unstructured":"Melao, N., Pidd, M.: A conceptual framework for understanding business processes and business process modeling. Inf. Syst. J. 10, 105\u2013129 (2000)","journal-title":"Inf. Syst. J."},{"key":"1664_CR16","doi-asserted-by":"crossref","first-page":"17","DOI":"10.1007\/s00766-005-0016-3","volume":"11","author":"WN Robinson","year":"2006","unstructured":"Robinson, W.N.: A requirements monitoring framework for enterprise systems. Requir. Eng. 11, 17\u201341 (2006)","journal-title":"Requir. Eng."},{"key":"1664_CR17","volume-title":"Group Decision Making: Drawing out and Reconciling Differences","author":"TL Saaty","year":"2008","unstructured":"Saaty, T.L., Kirti, P.: Group Decision Making: Drawing out and Reconciling Differences. RWS Publications, Pittsburgh, PA (2008)"}],"container-title":["Cluster Computing"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s10586-017-1664-z\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10586-017-1664-z.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10586-017-1664-z.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,10,25]],"date-time":"2019-10-25T16:58:32Z","timestamp":1572022712000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s10586-017-1664-z"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018,1,18]]},"references-count":17,"journal-issue":{"issue":"S2","published-print":{"date-parts":[[2019,3]]}},"alternative-id":["1664"],"URL":"https:\/\/doi.org\/10.1007\/s10586-017-1664-z","relation":{},"ISSN":["1386-7857","1573-7543"],"issn-type":[{"value":"1386-7857","type":"print"},{"value":"1573-7543","type":"electronic"}],"subject":[],"published":{"date-parts":[[2018,1,18]]},"assertion":[{"value":"9 December 2017","order":1,"name":"received","label":"Received","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"21 December 2017","order":2,"name":"revised","label":"Revised","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"28 December 2017","order":3,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"18 January 2018","order":4,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}}]}}