{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,10,17]],"date-time":"2025-10-17T13:38:35Z","timestamp":1760708315472},"reference-count":42,"publisher":"Springer Science and Business Media LLC","issue":"2-3","license":[{"start":{"date-parts":[[2011,6,11]],"date-time":"2011-06-11T00:00:00Z","timestamp":1307750400000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Comput Supported Coop Work"],"published-print":{"date-parts":[[2012,6]]},"DOI":"10.1007\/s10606-011-9139-x","type":"journal-article","created":{"date-parts":[[2011,6,10]],"date-time":"2011-06-10T07:55:32Z","timestamp":1307692532000},"page":"111-162","source":"Crossref","is-referenced-by-count":26,"title":["Doing Business with Theory: Communities of Practice in Knowledge Management"],"prefix":"10.1007","volume":"21","author":[{"given":"Norman Makoto","family":"Su","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Hiroko N.","family":"Wilensky","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"David F.","family":"Redmiles","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2011,6,11]]},"reference":[{"key":"9139_CR1","volume-title":"The social construction of reality: A treatise in the sociology of knowledge","author":"PL Berger","year":"1967","unstructured":"Berger, P. L., & Luckmann, T. (1967). The social construction of reality: A treatise in the sociology of knowledge (1st ed.). New York: Anchor.","edition":"1"},{"issue":"1","key":"9139_CR2","doi-asserted-by":"crossref","first-page":"40","DOI":"10.1287\/orsc.2.1.40","volume":"2","author":"JS Brown","year":"1991","unstructured":"Brown, J. S., & Duguid, P. (1991). Organizational learning and communities-of-practice: Toward a unified view of working, learning, and innovation. Organization Science, 2(1), 40\u201357.","journal-title":"Organization Science"},{"issue":"2","key":"9139_CR3","doi-asserted-by":"crossref","first-page":"198","DOI":"10.1287\/orsc.12.2.198.10116","volume":"12","author":"JS Brown","year":"2001","unstructured":"Brown, J. S., & Duguid, P. (2001). Knowledge and organization: a social-practice perspective. Organization Science, 12(2), 198\u2013213.","journal-title":"Organization Science"},{"key":"9139_CR4","volume-title":"The Whig interpretation of history","author":"H Butterfield","year":"1965","unstructured":"Butterfield, H. (1965). The Whig interpretation of history. New York: W. W. Norton & Company."},{"key":"9139_CR5","first-page":"67","volume-title":"Power, action and belief: A new sociology of knowledge?","author":"M Callon","year":"1996","unstructured":"Callon, M. (1996). Some elements of a sociology of translation: Domestication of the scallops and the fishermen of Saint Brieuc Bay. In J. Law (Ed.), Power, action and belief: A new sociology of knowledge? (pp. 67\u201378). London: Routledge."},{"issue":"3","key":"9139_CR6","doi-asserted-by":"crossref","first-page":"283","DOI":"10.1287\/orsc.14.3.283.15167","volume":"14","author":"A Contu","year":"2003","unstructured":"Contu, A., & Willmott, H. (2003). Re-embedding situatedness: the importance of power relations in learning theory. Organization Science, 14(3), 283\u2013296.","journal-title":"Organization Science"},{"key":"9139_CR7","first-page":"49","volume-title":"The social and interactional dimensions of human-computer interfaces","author":"G Cooper","year":"1995","unstructured":"Cooper, G., & Bowers, J. (1995). Representing the user: Notes on the disciplinary rhetoric of HCI. In P. J. Thomas (Ed.), The social and interactional dimensions of human-computer interfaces (pp. 49\u201366). Cambridge, UK: Cambridge University Press."},{"issue":"6","key":"9139_CR8","doi-asserted-by":"crossref","first-page":"527","DOI":"10.1177\/0165551505057016","volume":"31","author":"A Cox","year":"2005","unstructured":"Cox, A. (2005). What are communities of practice? A comparative review of four seminal works. Journal of Information Science, 31(6), 527\u2013540.","journal-title":"Journal of Information Science"},{"issue":"2","key":"9139_CR9","first-page":"119","volume":"72","author":"TH Davenport","year":"1994","unstructured":"Davenport, T. H. (1994). Saving IT\u2019s soul: human-centered information management. Harvard Business Review, 72(2), 119\u2013131.","journal-title":"Harvard Business Review"},{"key":"9139_CR10","unstructured":"Dourish, P., Hayes, G. R., Irani, L., Lee, C. P., Lindtner, S., Nardi, B., et al. (2008). Informatics at UC Irvine. In: ACM Extended Abstracts on Human Factors in Computing Systems (CHI\u201908) (pp. 3651\u20133656). New York: ACM Press."},{"key":"9139_CR11","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1093\/acprof:oso\/9780199545490.003.0001","volume-title":"Community, economic creativity, and organization","author":"P Duguid","year":"2008","unstructured":"Duguid, P. (2008). Prologue: Community of practice then and now. In A. Amin & J. Roberts (Eds.), Community, economic creativity, and organization (pp. 1\u201310). New York: Oxford University Press."},{"issue":"2","key":"9139_CR12","doi-asserted-by":"crossref","first-page":"171","DOI":"10.2307\/2392467","volume":"26","author":"MS Feldman","year":"1981","unstructured":"Feldman, M. S., & March, J. G. (1981). Information in organizations as signal and symbol. Administrative Science Quarterly, 26(2), 171\u2013186.","journal-title":"Administrative Science Quarterly"},{"key":"9139_CR13","unstructured":"Fischer, G. (2001). Communities of Interest: Learning through the interaction of multiple knowledge systems. In: 24th Annual Information Systems Research Seminar In Scandinavia (IRIS\u201924) (pp. 1\u201314). Ulvik, Norway."},{"key":"9139_CR14","volume-title":"Studies in ethnomethodology","author":"H Garfinkel","year":"1967","unstructured":"Garfinkel, H. (1967). Studies in ethnomethodology. Englewood Cliffs, NJ: Prentice-Hall."},{"issue":"3","key":"9139_CR15","doi-asserted-by":"crossref","first-page":"519","DOI":"10.1177\/030631290020003006","volume":"20","author":"S Hilgartner","year":"1990","unstructured":"Hilgartner, S. (1990). The dominant view of popularization: conceptual problems, political uses. Social Studies of Science, 20(3), 519\u2013539.","journal-title":"Social Studies of Science"},{"issue":"4","key":"9139_CR16","doi-asserted-by":"crossref","first-page":"280","DOI":"10.1016\/j.infoandorg.2008.05.001","volume":"18","author":"HK Klein","year":"2008","unstructured":"Klein, H. K., & Hirschheim, R. (2008). The structure of the IS discipline reconsidered: implications and reflections from a community of practice perspective. Information and Organization, 18(4), 280\u2013302.","journal-title":"Information and Organization"},{"key":"9139_CR17","volume-title":"Aramis, or the love of technology","author":"B Latour","year":"1996","unstructured":"Latour, B. (1996). Aramis, or the love of technology. Cambridge, MA: Harvard University Press."},{"key":"9139_CR18","doi-asserted-by":"crossref","DOI":"10.1017\/CBO9780511609268","volume-title":"Cognition in practice","author":"J Lave","year":"1988","unstructured":"Lave, J. (1988). Cognition in practice. Cambridge, UK: Cambridge University Press."},{"key":"9139_CR19","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1017\/CBO9780511625510.002","volume-title":"Understanding practice: Perspectives on activity and context","author":"J Lave","year":"1993","unstructured":"Lave, J. (1993). The practice of learning. In S. Chaiklin & J. Lave (Eds.), Understanding practice: Perspectives on activity and context (pp. 3\u201332). Cambridge, UK: Cambridge University Press."},{"key":"9139_CR20","doi-asserted-by":"crossref","first-page":"283","DOI":"10.1093\/acprof:oso\/9780199545490.003.0012","volume-title":"Community, economic creativity, and organization","author":"J Lave","year":"2008","unstructured":"Lave, J. (2008). Epilogue: Situated learning and changing practice. In A. Amin & J. Roberts (Eds.), Community, economic creativity, and organization (pp. 283\u2013296). New York: Oxford University Press."},{"key":"9139_CR21","doi-asserted-by":"crossref","DOI":"10.1017\/CBO9780511815355","volume-title":"Situated learning: Legitimate peripheral participation","author":"J Lave","year":"1991","unstructured":"Lave, J., & Wenger, E. (1991). Situated learning: Legitimate peripheral participation. Cambridge, UK: Cambridge University Press."},{"key":"9139_CR22","unstructured":"Leonard, D., & Kiron, D. (2002, October). Managing knowledge and learning at NASA and the Jet Propulsion Laboratory (JPL) (Tech. Rep. No. 9-603-062)."},{"key":"9139_CR23","volume-title":"Talking about machines: An ethnography of a modern job","author":"JE Orr","year":"1996","unstructured":"Orr, J. E. (1996). Talking about machines: An ethnography of a modern job. Itacha, NY: Cornell University Press."},{"key":"9139_CR24","doi-asserted-by":"crossref","first-page":"91","DOI":"10.1080\/01972240590925294","volume":"21","author":"C Osterlund","year":"2005","unstructured":"Osterlund, C., & Carlile, P. (2005). Relations in practice: sorting through practice theories on knowledge sharing in complex organizations. The Information Society, 21, 91\u2013107.","journal-title":"The Information Society"},{"key":"9139_CR25","volume-title":"Connecting value stream white-spaces through knowledge-based strategies and CoPs","author":"M Palla","year":"2006","unstructured":"Palla, M., & Ward, M. (2006). Connecting value stream white-spaces through knowledge-based strategies and CoPs. Las Vegas: Raytheon Bridges the Gaps."},{"key":"9139_CR26","doi-asserted-by":"crossref","DOI":"10.4135\/9781412983921","volume-title":"Discourse analysis: Investigating processes of social construction","author":"N Phillips","year":"2002","unstructured":"Phillips, N., & Hardy, C. (2002). Discourse analysis: Investigating processes of social construction (2nd ed.). Thousand Oaks, CA: Sage Publications.","edition":"2"},{"key":"9139_CR27","volume-title":"The complete idiot\u2019s guide to knowledge management","author":"MC Rumizen","year":"2002","unstructured":"Rumizen, M. C. (2002). The complete idiot\u2019s guide to knowledge management. Indianapolis, IN: Alpha Books."},{"key":"9139_CR28","volume-title":"Basics of qualitative research: Techniques and procedures for developing grounded theory","author":"A Strauss","year":"1998","unstructured":"Strauss, A., & Corbin, J. (1998). Basics of qualitative research: Techniques and procedures for developing grounded theory. Thousand Oaks, CA: Sage Publications."},{"key":"9139_CR29","unstructured":"Su, N. M., Wilensky, H., Redmiles, D., & Mark, G. (2007). The gospel of knowledge management in and out of a professional community. In: Proceedings of the ACM Conference on Supporting Group Work (GROUP\u201907) (pp. 197\u2013206). New York: ACM Press."},{"key":"9139_CR30","unstructured":"Suchman, L. (1987). In: R. Pea, J. S. Brown, & C. Heath (Eds.). Plans and situated actions: The problem of human-machine communication. Cambridge, UK: Cambridge University Press."},{"key":"9139_CR31","volume-title":"Knowledge retention: Strategies and solutions","author":"S Sutton","year":"2008","unstructured":"Sutton, S., Betser, J., Hornickel, M., Gregorio, M., Kern, J., Lincoln, C., et al. (2008). The Aerospace Corporation case study. In J. Liebowitz (Ed.), Knowledge retention: Strategies and solutions (1st ed.). Boca Raton, FL: Auerbach.","edition":"1"},{"key":"9139_CR32","unstructured":"The Boeing Company, Rocketdyne Division. (2003). In: P. Leavitt (Ed.). Using knowledge management to drive innovation (Spiral ed., pp. 117\u2013142). Houston, TX, USA: American Productivity & Quality Center."},{"key":"9139_CR33","volume-title":"The cognitive style of PowerPoint: Pitching out corrupts within","author":"E Tufte","year":"2003","unstructured":"Tufte, E. (2003). The cognitive style of PowerPoint: Pitching out corrupts within. Chesire, CT: Graphics Press."},{"key":"9139_CR34","doi-asserted-by":"crossref","first-page":"247","DOI":"10.1080\/02691720110076567","volume":"15","author":"K Vann","year":"2001","unstructured":"Vann, K., & Bowker, G. (2001). Instrumentalizing the truth of practice. Social Epistemology, 15, 247\u2013262.","journal-title":"Social Epistemology"},{"key":"9139_CR35","unstructured":"Wenger, E. (1990). Toward a theory of cultural transparency: Elements of a social discourse of the visible and the invisible. Unpublished doctoral dissertation, University of California, Irvine."},{"key":"9139_CR36","doi-asserted-by":"crossref","DOI":"10.1017\/CBO9780511803932","volume-title":"Communities of practice: Learning, meaning, and identity","author":"E Wenger","year":"1998","unstructured":"Wenger, E. (1998). Communities of practice: Learning, meaning, and identity. New York: Cambridge University Press."},{"key":"9139_CR37","volume-title":"Cultivating communities of practice","author":"E Wenger","year":"2002","unstructured":"Wenger, E., McDermott, R. A., & Snyder, W. (2002). Cultivating communities of practice. Boston, MA: Harvard Business Press."},{"key":"9139_CR38","unstructured":"Wilensky, H. N., Su, N. M., Redmiles, D., & Mark, G. (2008). A community of knowledge management practitioners: mirroring power across social worlds. In: Proceedings of the 20th IFIP World Computer Congress, WG12.6 Conference on Knowledge Management in Action (KMIA'08) (pp.195\u2013207). Boston, MA: Springer."},{"key":"9139_CR39","unstructured":"Wilensky, H. N., Redmiles, D. F., & Su, N. M. (2009). The dissemination of knowledge management. In: Proceedings of the ACM Conference on Supporting Group Work (GROUP\u201909) (pp. 199\u2013208). New York: ACM Press."},{"key":"9139_CR40","volume-title":"Keywords: A vocabulary of culture and society","author":"R Williams","year":"1985","unstructured":"Williams, R. (1985). Keywords: A vocabulary of culture and society (Revised edth ed.). New York: Oxford University Press.","edition":"Revised ed"},{"key":"9139_CR41","unstructured":"Wilson, T. D. (2002). The nonsense of \u2018Knowledge Management\u2019. Information Research, 8(1), paper no. 144. (Available at http:\/\/InformationR.net\/ir\/8-1\/paper144.html )."},{"key":"9139_CR42","volume-title":"The sublime object of ideology","author":"S Zizek","year":"2008","unstructured":"Zizek, S. (2008). The sublime object of ideology (2nd ed.). London: Verso.","edition":"2"}],"container-title":["Computer Supported Cooperative Work (CSCW)"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10606-011-9139-x.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s10606-011-9139-x\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10606-011-9139-x","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,6,11]],"date-time":"2019-06-11T12:15:10Z","timestamp":1560255310000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s10606-011-9139-x"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2011,6,11]]},"references-count":42,"journal-issue":{"issue":"2-3","published-print":{"date-parts":[[2012,6]]}},"alternative-id":["9139"],"URL":"https:\/\/doi.org\/10.1007\/s10606-011-9139-x","relation":{},"ISSN":["0925-9724","1573-7551"],"issn-type":[{"value":"0925-9724","type":"print"},{"value":"1573-7551","type":"electronic"}],"subject":[],"published":{"date-parts":[[2011,6,11]]}}}