{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,12,6]],"date-time":"2025-12-06T04:55:17Z","timestamp":1764996917305},"reference-count":97,"publisher":"Springer Science and Business Media LLC","issue":"4-5","license":[{"start":{"date-parts":[[2011,9,29]],"date-time":"2011-09-29T00:00:00Z","timestamp":1317254400000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Comput Supported Coop Work"],"published-print":{"date-parts":[[2011,10]]},"DOI":"10.1007\/s10606-011-9143-1","type":"journal-article","created":{"date-parts":[[2011,9,28]],"date-time":"2011-09-28T07:53:28Z","timestamp":1317196408000},"page":"231-263","source":"Crossref","is-referenced-by-count":9,"title":["\u201cRemain Faithful to the Earth!\u201d*: Reporting Experiences of Artifact-Centered Design in Healthcare"],"prefix":"10.1007","volume":"20","author":[{"given":"Federico","family":"Cabitza","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2011,9,29]]},"reference":[{"key":"9143_CR1","unstructured":"Ackerman, M. S., & Halverson, C. (1999). Organizational memory: Processes, boundary objects, and trajectories. In HICSS\u201999: Proceedings of the IEEE Hawaii International Conference of System Sciences, Society Press."},{"key":"9143_CR2","unstructured":"Anderson, B. (1998). The Encyclopedia of Microcomputers, Vol. 20, Dekker, New York, USA, chap Work, Ethnography and System Design, pp. 159\u2013183."},{"issue":"2","key":"9143_CR3","first-page":"104","volume":"11","author":"JS Ash","year":"2004","unstructured":"Ash, J. S., Berg, M., & Coiera, E. (2004). Some unintended consequences of information technology in health care: the nature of patient care information system-related errors. JAMIA, 11(2), 104\u2013112.","journal-title":"JAMIA"},{"issue":"4","key":"9143_CR4","first-page":"415","volume":"14","author":"JS Ash","year":"2007","unstructured":"Ash, J. S., Sittig, D. F., Poon, E. G., Guappone, K., Campbell, E., & Dykstra, R. H. (2007). The extent and importance of unintended consequences related to computerized provider order entry. JAMIA, 14(4), 415\u2013423.","journal-title":"JAMIA"},{"issue":"3","key":"9143_CR5","doi-asserted-by":"crossref","first-page":"285","DOI":"10.1055\/s-0038-1634538","volume":"37","author":"CJ Atkinson","year":"1998","unstructured":"Atkinson, C. J., & Peel, V. J. (1998). Transforming a hospital through growing, not building, an electronic patient record system. Methods of Information in Medicine, 37(3), 285\u2013293.","journal-title":"Methods of Information in Medicine"},{"issue":"1","key":"9143_CR6","doi-asserted-by":"crossref","first-page":"10","DOI":"10.18553\/jmcp.2009.15.s1.10","volume":"15","author":"D Balfour","year":"2009","unstructured":"Balfour, D., Evans, S., Januska, J., Lee, H., Lewis, S., Nolan, S., et al. (2009). Health information technology - results from a roundtable discussion. Journal of Managed Care Pharmacy, 15(1), 10\u201317.","journal-title":"Journal of Managed Care Pharmacy"},{"issue":"4","key":"9143_CR7","doi-asserted-by":"crossref","first-page":"324","DOI":"10.1055\/s-0038-1634225","volume":"42","author":"E Balka","year":"2003","unstructured":"Balka, E. (2003). Getting the big picture: the macro-politics of information system development (and failure) in a Canadian hospital. Methods of Information in Medicine, 42(4), 324\u2013330.","journal-title":"Methods of Information in Medicine"},{"issue":"4","key":"9143_CR8","doi-asserted-by":"crossref","first-page":"501","DOI":"10.1177\/0165551508092267","volume":"34","author":"PA Bath","year":"2008","unstructured":"Bath, P. A. (2008). Health informatics: current issues and challenges. Journal of Information Science, 34(4), 501\u2013518.","journal-title":"Journal of Information Science"},{"key":"9143_CR9","volume-title":"Conceptual database design: an Entity-relationship approach","author":"C Batini","year":"1992","unstructured":"Batini, C., Ceri, S., & Navathe, S. B. (1992). Conceptual database design: an Entity-relationship approach. Redwood City: Benjamin-Cummings Publishing Co., Inc."},{"issue":"325","key":"9143_CR10","doi-asserted-by":"crossref","first-page":"1086","DOI":"10.1136\/bmj.325.7372.1086","volume":"9","author":"T Benson","year":"2002","unstructured":"Benson, T. (2002). Why general practitioners use computers and hospital doctors do not - part 1: incentives. British Medical Journal, 9(325), 1086\u20131089.","journal-title":"British Medical Journal"},{"issue":"4","key":"9143_CR11","doi-asserted-by":"crossref","first-page":"403","DOI":"10.1177\/016224399702200401","volume":"22","author":"M Berg","year":"1997","unstructured":"Berg, M. (1997). Of forms, containers, and the electronic medical record: some tools for a sociology of the formal. Science, Technology & Human Values, 22(4), 403\u2013433.","journal-title":"Science, Technology & Human Values"},{"key":"9143_CR12","doi-asserted-by":"crossref","unstructured":"Berg, M. (1998). Medical work and the computer-based patient record: a sociological perspective. Methods Inf Med, 37(3), 294\u2013301.","DOI":"10.1055\/s-0038-1634535"},{"issue":"2","key":"9143_CR13","doi-asserted-by":"crossref","first-page":"87","DOI":"10.1016\/S1386-5056(99)00011-8","volume":"55","author":"M Berg","year":"1999","unstructured":"Berg, M. (1999). Patient care information systems and health care work: a sociotechnical approach. International Journal of Medical Informatics, 55(2), 87\u2013101.","journal-title":"International Journal of Medical Informatics"},{"issue":"2\u20133","key":"9143_CR14","doi-asserted-by":"crossref","first-page":"143","DOI":"10.1016\/S1386-5056(01)00200-3","volume":"64","author":"M Berg","year":"2001","unstructured":"Berg, M. (2001). Implementing information systems in health care organizations: myths and challenges. International Journal of Medical Informatics, 64(2\u20133), 143\u2013156.","journal-title":"International Journal of Medical Informatics"},{"issue":"2\u20133","key":"9143_CR15","first-page":"223","volume":"69","author":"M Berg","year":"2002","unstructured":"Berg, M., & Toussaint, P. (2002). The mantra of modeling and the forgotten powers of paper: a sociotechnical view on the development of process-oriented ICT in health care. International Journal of Medical Informatics, 69(2\u20133), 223\u2013234.","journal-title":"International Journal of Medical Informatics"},{"key":"9143_CR16","first-page":"16","volume":"Q3","author":"AG Bower","year":"2005","unstructured":"Bower, A. G. (2005). The diffusion and value of healthcare information technology. The CERNER Quarterly, Q3, 16\u201326.","journal-title":"The CERNER Quarterly"},{"issue":"1","key":"9143_CR17","doi-asserted-by":"crossref","first-page":"37","DOI":"10.1136\/qshc.2007.023317","volume":"18","author":"J Braithwaite","year":"2009","unstructured":"Braithwaite, J., Runciman, W., & Merry, A. (2009). Towards safer, better healthcare: harnessing the natural properties of complex sociotechnical systems. Quality & Safety in Health Care, 18(1), 37\u201341.","journal-title":"Quality & Safety in Health Care"},{"key":"9143_CR18","unstructured":"Bringay, S., Barry, C., & Charlet, J. (2006). Annotations: A functionality to support cooperation, coordination and awareness in the electronic medical record. In: COOP\u201906: Proceedings of the 7th International Conference on the Design of Cooperative Systems, France, Provence."},{"key":"9143_CR19","doi-asserted-by":"crossref","first-page":"139","DOI":"10.1016\/0004-3702(91)90053-M","volume":"47","author":"RA Brooks","year":"1991","unstructured":"Brooks, R. A. (1991). Intelligence without representation. Artificial Intelligence, 47, 139\u2013159.","journal-title":"Artificial Intelligence"},{"key":"9143_CR20","doi-asserted-by":"crossref","unstructured":"Cabitza, F., & Gesso, I. (2011). Web of active documents: an architecture for flexible electronic patient records. In A. Fred, J. Filipe, H. Gamboa (Eds.), BIOSTEC 2010, Communications in Computer and Information Science, vol 127, Springer 2011.","DOI":"10.1007\/978-3-642-18472-7_4"},{"key":"9143_CR21","unstructured":"Cabitza, F., & Simone, C. (2006). \u201cYou taste its quality\u201d: Making sense of quality standards on situated artifacts. In MCIS\u201906: Proceedings of the First Mediterranean Conference on Information Systems, Venice, Italy, Association for Information Systems."},{"key":"9143_CR22","doi-asserted-by":"crossref","unstructured":"Cabitza, F., & Simone, C. (2009a). Active artifacts as bridges between context and community knowledge sources. In: C&T2009: Proceedings of the 4th International Conference on Communities and Technologies. June 2009. Penn State University, PA, USA.","DOI":"10.1145\/1556460.1556478"},{"key":"9143_CR23","doi-asserted-by":"crossref","unstructured":"Cabitza, F., & Simone, C. (2009b). LWOAD: a specification language to enable the end-user development of coordinative functionalities. In V. Pipek, M. B. Rosson, B. E. R. de Ruyter, V. Wulf (Eds.), IS-EUD\u201909: Proceedings of the 2nd International Symposium on End-User Development, 2009, Siegen, Germany, March 2\u20134, 2009., Springer, Lecture Notes in Computer Science, vol. 5435, pp. 146\u2013165.","DOI":"10.1007\/978-3-642-00427-8_9"},{"key":"9143_CR24","doi-asserted-by":"crossref","unstructured":"Cabitza, F., & Simone, C. (2010). WOAD: a framework to enable the end-user development of coordination oriented functionalities. Journal of Organizational and End User Computing, 22(2).","DOI":"10.4018\/joeuc.2010101905"},{"key":"9143_CR25","doi-asserted-by":"crossref","unstructured":"Cabitza, F., Sarini, M., Simone, C., & Telaro, M. (2005). \u201cWhen Once Is Not Enough\u201d: The role of redundancy in a hospital ward setting. In GROUP\u201905: Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work, ACM Press, Sanibel Island, Florida, U.S.A., pp. 158\u2013167.","DOI":"10.1145\/1099203.1099234"},{"key":"9143_CR26","first-page":"301","volume":"18","author":"F Cabitza","year":"2009","unstructured":"Cabitza, F., Simone, C., & Sarini, M. (2009). Leveraging coordinative conventions to promote collaboration awareness. CSCW, 18, 301\u2013330.","journal-title":"CSCW"},{"key":"9143_CR27","unstructured":"Cabitza, F., Simone, C., Zorzato, G. (2009b). ProDoc: an electronic patient record to foster process-oriented practices. In: ECSW\u201909: Proceedings of the European Conference on Computer Supported Cooperative Work. Vienna, Austria, September 9\u201311, 2009., Springer, pp. 119\u2013138."},{"issue":"5","key":"9143_CR28","first-page":"547","volume":"13","author":"EM Campbell","year":"2006","unstructured":"Campbell, E. M., Sittig, D. F., & Ash, J. S. (2006). Types of unintended consequences related to computerized provider order entry. JAMIA, 13(5), 547\u2013556.","journal-title":"JAMIA"},{"key":"9143_CR29","doi-asserted-by":"crossref","first-page":"12","DOI":"10.7326\/0003-4819-144-10-200605160-00125","volume":"144","author":"B Chaudhry","year":"2006","unstructured":"Chaudhry, B., Wang, J., Wu, S., Maglione, M., Mojica, W., Roth, E., et al. (2006). Systematic review: Impact of health information technology on quality, efficiency, and costs of medical care. Annals of Internal Medicine, 144, 12\u201322.","journal-title":"Annals of Internal Medicine"},{"issue":"1","key":"9143_CR30","doi-asserted-by":"crossref","first-page":"9","DOI":"10.1145\/320434.320440","volume":"1","author":"P Chen","year":"1976","unstructured":"Chen, P. (1976). The entity-relationship model: toward a unified view of data. ACM Transactions on Database Systems, 1(1), 9\u201336.","journal-title":"ACM Transactions on Database Systems"},{"key":"9143_CR31","unstructured":"Debono, D., Greenfield, D., Black, D., & Braithwaite, J. (2010). Workarounds: straddling or widening gaps in the safe delivery of healthcare? In: In the Proceedings of the 7th International Conference in Organisational Behaviour in Health Care (OBHC) - Mind the Gap: Policy and practice in the reform of health care (Birmingham, England: Society for the Study of Organising in Health Care, 11\u201314 April)."},{"key":"9143_CR32","unstructured":"Denzin, N. K., & Lincoln, Y. S. (2003). Collecting and interpreting qualitative materials. SAGE."},{"key":"9143_CR33","unstructured":"Dykstra, R. H. et al. (2009). Persistent Paper: The Myth of \u201cGoing Paperless\u201d. AMIA Annu Symp Proc. 2009."},{"key":"9143_CR34","unstructured":"Dyro, J. F. (2004). Clinical engineering handbook. Academic Press series in biomedical engineering Biomedical Engineering Series, Academic Press."},{"issue":"5\u20136","key":"9143_CR35","first-page":"443","volume":"15","author":"G Ellingsen","year":"2006","unstructured":"Ellingsen, G., & Monteiro, E. (2006). Seamless integration: standardisation across multiple local settings. CSCW, 15(5\u20136), 443\u2013466.","journal-title":"CSCW"},{"key":"9143_CR36","unstructured":"Ericsson, K. A., & Simon, H. A. (1993). Protocol analysis - Rev\u2019d Edition: Verbal Reports as Data. The MIT Press."},{"key":"9143_CR37","unstructured":"Gadd, C. S., & Penrod, L. E. (2000). Dichotomy between physicians\u2019 and patients\u2019 attitudes regarding emr use during outpatient encounters. In Proceedings of AMIA Symposium, pp. 275\u2013279."},{"key":"9143_CR38","unstructured":"Garfinkel, H. (1967). Studies in Ethnomethodology, Prentice-Hall, New Jersey, USA, chap \u201cGood\u201d organizational reasons for \u201cbad\u201d clinic records, pp. 186\u20132006."},{"key":"9143_CR39","unstructured":"Goguen, J. (1992). Information systems concepts, Elsevier, chap The dry and the wet, pp. 1\u201317."},{"key":"9143_CR40","unstructured":"Goguen, J. A. (1996). Formality and informality in requirements engineering. Requirements Engineering, IEEE International Conference on, pp. 102\u2013109."},{"key":"9143_CR41","unstructured":"Goguen, J., & Linde, C. (1993). Techniques for requirements elicitation. In: Requirements Engineering, 1993., Proceedings of IEEE International Symposium on, pp. 152\u2013164."},{"issue":"1","key":"9143_CR42","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1046\/j.1440-1800.2000.00053.x","volume":"7","author":"E Goorman","year":"2001","unstructured":"Goorman, E., & Berg, M. (2001). Modelling nursing activities: electronic patient records and their discontents. Nursing Inquiry, 7(1), 3\u20139.","journal-title":"Nursing Inquiry"},{"key":"9143_CR43","unstructured":"Gorman, P., Ash, J., Lavelle, M., Lyman, J., Delcambre, L., Maier, D., et al. (2000). Bundles in the wild: managing information to solve problems and maintain situation awareness. Library Trends, 49(2)."},{"key":"9143_CR44","doi-asserted-by":"crossref","first-page":"111","DOI":"10.1016\/S1386-5056(01)00205-2","volume":"64","author":"J Grimson","year":"2001","unstructured":"Grimson, J. (2001). Delivering the electronic healthcare record for the 21st century. International Journal of Medical Informatics, 64, 111\u2013127.","journal-title":"International Journal of Medical Informatics"},{"key":"9143_CR45","doi-asserted-by":"crossref","unstructured":"Grudin, J. (1988). Why CSCW Applications Fail: Problems in The Design And Evalutation of Organizational Interfaces. In: CSCW \u201988: Proceedings of the International Conference on Computer Supported Cooperative Work, ACM Press, Portland, Oregon, USA, pp. 85\u201393.","DOI":"10.1145\/62266.62273"},{"issue":"1","key":"9143_CR46","doi-asserted-by":"crossref","first-page":"2","DOI":"10.1097\/01.HMR.0000304495.95522.ca","volume":"33","author":"J Halbesleben","year":"2008","unstructured":"Halbesleben, J., Wakefield, D., & Wakefield, B. (2008). Work-arounds in health care settings: literature review and research agenda. Health Care Management Review, 33(1), 2\u201312.","journal-title":"Health Care Management Review"},{"key":"9143_CR47","first-page":"542","volume":"14","author":"MI Harrison","year":"2007","unstructured":"Harrison, M. I., Koppel, R., & Bar-Lev, S. (2007). Unintended consequences of information technologies in health care - an interactive sociotechnical analysis. JAMIA, 14, 542\u2013549.","journal-title":"JAMIA"},{"issue":"2","key":"9143_CR48","first-page":"9","volume":"14","author":"M Hartswood","year":"2002","unstructured":"Hartswood, M., Procter, R., Slack, R., Vo\u00dfA, B. M., Rouncefield, M., & Rouchy, P. (2002). Co-realisation: towards a principled synthesis of ethnomethodology and participatory design. Scandinavian Journal of Information Systems, 14(2), 9\u201330.","journal-title":"Scandinavian Journal of Information Systems"},{"key":"9143_CR49","first-page":"241","volume":"12","author":"M Hartswood","year":"2003","unstructured":"Hartswood, M., Procter, R., Rouncefield, M., & Slack, R. (2003). Making a case in medical work: implications for the electronic medical record. CSCW, 12, 241\u2013266.","journal-title":"CSCW"},{"key":"9143_CR50","doi-asserted-by":"crossref","DOI":"10.1017\/CBO9780511489839","volume-title":"Technology in action","author":"C Heath","year":"2000","unstructured":"Heath, C., & Luff, P. (2000). Technology in action. Cambridge: Cambridge University Press."},{"key":"9143_CR51","doi-asserted-by":"crossref","first-page":"125","DOI":"10.1016\/j.ijmedinf.2005.07.024","volume":"75","author":"R Heeks","year":"2006","unstructured":"Heeks, R. (2006). Health information systems: failure, success and improvisation. International Journal of Medical Informatics, 75, 125\u2013137.","journal-title":"International Journal of Medical Informatics"},{"issue":"1","key":"9143_CR52","doi-asserted-by":"crossref","first-page":"75","DOI":"10.2307\/25148625","volume":"28","author":"AR Hevner","year":"2004","unstructured":"Hevner, A. R., March, S. T., Park, J., & Ram, S. (2004). Design science in information systems research. MIS Quarterly, 28(1), 75\u2013105.","journal-title":"MIS Quarterly"},{"issue":"2","key":"9143_CR53","doi-asserted-by":"crossref","first-page":"174","DOI":"10.1145\/353485.353487","volume":"7","author":"J Hollan","year":"2000","unstructured":"Hollan, J., Hutchins, E., & Kirsh, K. (2000). Distributed cognition: toward a new foundation for human-computer interaction research. ACM Trans Comput-Hum Interact, 7(2), 174\u2013196.","journal-title":"ACM Trans Comput-Hum Interact"},{"key":"9143_CR54","doi-asserted-by":"crossref","DOI":"10.7551\/mitpress\/1881.001.0001","volume-title":"Cognition in the wild","author":"E Hutchins","year":"1996","unstructured":"Hutchins, E. (1996). Cognition in the wild. Cambridge: The MIT Press."},{"key":"9143_CR55","unstructured":"Illich, I. (2000). Medical nemesis, the expropriation of health. Marion Boyars Publishers Ltd, 1975."},{"key":"9143_CR56","doi-asserted-by":"crossref","first-page":"410","DOI":"10.1055\/s-0038-1634238","volume":"42","author":"M Jones","year":"2003","unstructured":"Jones, M. (2003). Computers can land people on Mars, why can\u2019t they get them to work in a hospital? Implementation of an Electronic Patient Record system in a UK Hospital. Methods of Information in Medicine, 42, 410\u2013415.","journal-title":"Methods of Information in Medicine"},{"issue":"2","key":"9143_CR57","first-page":"1204","volume":"129","author":"F Kensing","year":"2007","unstructured":"Kensing, F., Sigurdardottir, H., & Stoop, A. (2007). MUST - a participatory method for designing sustainable health IT. Studies in Health Technology and Informatics, 129(2), 1204\u20131208.","journal-title":"Studies in Health Technology and Informatics"},{"key":"9143_CR58","doi-asserted-by":"crossref","first-page":"1197","DOI":"10.1001\/jama.293.10.1197","volume":"293","author":"R Koppel","year":"2005","unstructured":"Koppel, R., Metlay, J. P., Cohen, A., Abaluck, B., Localio, A. R., Kimmel, S. E., et al. (2005). Role of computerized physician order entry systems in facilitating medication errors. JAMIA, 293, 1197\u20131203.","journal-title":"JAMIA"},{"key":"9143_CR59","unstructured":"Latour, B. (1999). Actor network theory and after. Wiley-Blackwell, chap On recalling ANT."},{"key":"9143_CR60","doi-asserted-by":"crossref","unstructured":"Lieberman, H., Paterno, F., & Wulf, V. (Eds.) (2006). End-user development. Springer.","DOI":"10.1007\/1-4020-5386-X"},{"key":"9143_CR61","doi-asserted-by":"crossref","unstructured":"Lincoln, Y., & Guba, E. (1985). Naturalistic inquiry. Sage Publications, Inc.","DOI":"10.1016\/0147-1767(85)90062-8"},{"key":"9143_CR62","volume-title":"The tree of knowledge: The biological roots of human understanding","author":"H Maturana","year":"1992","unstructured":"Maturana, H., & Varela, F. J. (1992). The tree of knowledge: The biological roots of human understanding. Boston: Shambhala Publications."},{"key":"9143_CR63","doi-asserted-by":"crossref","unstructured":"Nemeth, C., Cook, R., O\u2019Connor, M., & Klock, P. (2003). Using cognitive artifacts to understand distributed cognition. In: Systems, Man and Cybernetics, 2003. IEEE International Conference on, vol 2, pp. 1766\u20131771.","DOI":"10.1109\/ICSMC.2003.1244667"},{"issue":"1","key":"9143_CR64","doi-asserted-by":"crossref","first-page":"18","DOI":"10.1016\/j.jbi.2004.11.002","volume":"38","author":"C Nemeth","year":"2005","unstructured":"Nemeth, C., Nunnally, M., Connor, M., Klocka, P., & Cook, R. (2005). Getting to the point: developing it for the sharp end of healthcare. Journal of Biomedical Informatics, 38(1), 18\u201325.","journal-title":"Journal of Biomedical Informatics"},{"key":"9143_CR65","unstructured":"Niesa, J., & Pelayo, S. (2009). From users involvement to users\u2019 needs understanding: a case study. Int J Med Inform."},{"key":"9143_CR66","volume-title":"The design of everyday things","author":"DA Norman","year":"1988","unstructured":"Norman, D. A. (1988). The design of everyday things. New York: Doubleday."},{"issue":"1","key":"9143_CR67","doi-asserted-by":"crossref","first-page":"174","DOI":"10.1016\/j.ijmedinf.2006.05.016","volume":"76","author":"C Nowinski","year":"2007","unstructured":"Nowinski, C., Becker, S., Reynolds, K., Beaumont, J., Caprinia, C., & Hahn, E. (2007). The impact of converting to an electronic health record on organizational culture and quality improvement. International Journal of Medical Informatics, 76(1), 174\u2013183.","journal-title":"International Journal of Medical Informatics"},{"key":"9143_CR68","doi-asserted-by":"crossref","first-page":"404","DOI":"10.1287\/orsc.11.4.404.14600","volume":"11","author":"WJ Orlikowski","year":"2000","unstructured":"Orlikowski, W. J. (2000). Using technology and constituting structures: a practice lens for studying technology in organizations. Organization Science, 11, 404\u2013428.","journal-title":"Organization Science"},{"issue":"2","key":"9143_CR69","doi-asserted-by":"crossref","first-page":"121","DOI":"10.1287\/isre.12.2.121.9700","volume":"12","author":"WJ Orlikowski","year":"2001","unstructured":"Orlikowski, W. J., & Iacono, C. S. (2001). Desperately seeking the \u201cit\u201d in it research? A call to theorizing the it artifact. Information Systems Research, 12(2), 121\u2013134.","journal-title":"Information Systems Research"},{"key":"9143_CR70","unstructured":"Palmieri, P. A., & Peterson, L. T. (2008). Technological iatrogenesis: An expansion of the medical nemesis framework to improvemodern healthcare organization performance. In: Proceedings of the Western Academy of Management 2008 Annual Meeting, March 26\u201329 Oakland, California, USA."},{"key":"9143_CR71","unstructured":"Patton, M. (2002). Qualitative research and evaluation methods (3rd ed.). Sage"},{"key":"9143_CR72","doi-asserted-by":"crossref","first-page":"235","DOI":"10.1016\/j.infoandorg.2008.08.001","volume":"18","author":"BT Pentland","year":"2008","unstructured":"Pentland, B. T., & Feldman, M. S. (2008). Designing routines: on the folly of designing artifacts, while hoping for patterns of action. Information and Organization, 18, 235\u2013250.","journal-title":"Information and Organization"},{"issue":"3\/4","key":"9143_CR73","doi-asserted-by":"crossref","first-page":"499","DOI":"10.1108\/03684920410523535","volume":"33","author":"A Pickering","year":"2004","unstructured":"Pickering, A. (2004). The science of the unknowable: Stafford beer\u2019s cybernetic informatics. Kybernetes, 33(3\/4), 499\u2013521.","journal-title":"Kybernetes"},{"key":"9143_CR74","doi-asserted-by":"crossref","unstructured":"Poissant, L., Pereira, J., Tamblyn, R., & Kawasumi, Y. (2005). The impact of electronic health records on time efficiency of physicians and nurses: a systematic review. JAMIA, 12(5).","DOI":"10.1197\/jamia.M1700"},{"key":"9143_CR75","unstructured":"PricewaterhouseCoopers (2001). Patients or paperwork? The regulatory burden facing america\u2019s hospitals. Tech. rep., American Hospital Association."},{"key":"9143_CR76","unstructured":"Robinson, M., & Bannon, L. (1991). Questioning representations. In: ECSCW\u201991: Proceedings of the 2nd European Conference on CSCW, Amsterdam, The Netherlands."},{"key":"9143_CR77","unstructured":"Sauer, C. (1993). Why information systems fail: a case study approach. Alfred Waller Ltd."},{"key":"9143_CR78","doi-asserted-by":"crossref","unstructured":"Scandurra, I., Haegglund, M., & Koch, S. (2008). From user needs to system specifications: multi-disciplinary thematic seminars as a collaborative design method for development of health information systems. Journal of Biomedical Informatics, 41(4).","DOI":"10.1016\/j.jbi.2008.01.012"},{"issue":"2","key":"9143_CR79","doi-asserted-by":"crossref","first-page":"25","DOI":"10.1109\/MC.2006.58","volume":"39","author":"D Schmidt","year":"2006","unstructured":"Schmidt, D. (2006). Model-driven engineering. IEEE Computer, 39(2), 25\u201331.","journal-title":"IEEE Computer"},{"key":"9143_CR80","doi-asserted-by":"crossref","unstructured":"Schmidt, K. (2010). \u2018keep up the good work!\u2019 - the concept of \u2018work\u2019 in cscw. In: COOP 2010: Proceedings of the 9th International Conference on Designing Cooperative Systems, May, 18\u201321, 2010, Aix-en-Provence, Springer, pp. 265\u2013286.","DOI":"10.1007\/978-1-84996-211-7_15"},{"issue":"5\u20136","key":"9143_CR81","first-page":"349","volume":"13","author":"K Schmidt","year":"2004","unstructured":"Schmidt, K., & Wagner, I. (2004). Ordering systems: coordinative practices and artifacts in architectural design and planning. CSCW, 13(5\u20136), 349\u2013408.","journal-title":"CSCW"},{"issue":"4","key":"9143_CR82","doi-asserted-by":"crossref","first-page":"1079","DOI":"10.1377\/hlthaff.25.4.1079","volume":"25","author":"J Sidorov","year":"2006","unstructured":"Sidorov, J. (2006). It ain\u2019t necessarily so: the electronic health record and the unlikely prospect of reducing health care costs. Health Affairs, 25(4), 1079\u20131085.","journal-title":"Health Affairs"},{"key":"9143_CR83","unstructured":"Silverston, L. (2007). The data model resource book. Wiley."},{"key":"9143_CR84","unstructured":"Spolsky, J. (2004). Joel on software: and on diverse and occasionally related matters that will prove of interest to software developers, designers, and managers. Apress."},{"issue":"1","key":"9143_CR85","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1111\/j.1533-8525.1985.tb00212.x","volume":"26","author":"A Strauss","year":"1985","unstructured":"Strauss, A. (1985). Work and the division of labor. The Sociological Quarterly, 26(1), 1\u201319.","journal-title":"The Sociological Quarterly"},{"key":"9143_CR86","unstructured":"Strauss, A., Fagerhaugh, S., Suczek, B., & Wiener, C. (1985). The social organization of medical work. University of Chicago Press."},{"key":"9143_CR87","unstructured":"Suchman, L. A. (1987). Plans and situated actions: The problem of human-machine communication. Cambridge University Press."},{"issue":"409","key":"9143_CR88","doi-asserted-by":"crossref","first-page":"232","DOI":"10.2307\/2289550","volume":"85","author":"L Suchman","year":"1990","unstructured":"Suchman, L., & Jordan, B. (1990). Interactional troubles in face-to-face survey interviews. Journal of the American Statistical Association, 85(409), 232\u2013241.","journal-title":"Journal of the American Statistical Association"},{"issue":"5","key":"9143_CR89","first-page":"358","volume":"3","author":"W Tierney","year":"1996","unstructured":"Tierney, W., & McDonald, C. (1996). Testing informatics innovations: the value of negative trials. JAMIA, 3(5), 358\u2013359.","journal-title":"JAMIA"},{"key":"9143_CR90","doi-asserted-by":"crossref","first-page":"53","DOI":"10.1007\/978-1-4020-5196-8_6","volume-title":"User behavior and technology development","author":"PP Verbeek","year":"2006","unstructured":"Verbeek, P. P. (2006). Acting artifacts. In A. Slob & P. P. Verbeek (Eds.), User behavior and technology development (pp. 53\u201360). Springer Netherlands."},{"issue":"4","key":"9143_CR91","doi-asserted-by":"crossref","first-page":"377","DOI":"10.17730\/humo.59.4.h13326628n127516","volume":"59","author":"C Wasson","year":"2000","unstructured":"Wasson, C. (2000). Ethnography in the field of design. Human Organization, 59(4), 377\u2013388.","journal-title":"Human Organization"},{"issue":"10","key":"9143_CR92","doi-asserted-by":"crossref","first-page":"1261","DOI":"10.1001\/jama.293.10.1261","volume":"293","author":"RL Wears","year":"2005","unstructured":"Wears, R. L., & Berg, M. (2005). Computer technology and clinical work: still waiting for godot. JAMIA, 293(10), 1261\u20131263.","journal-title":"JAMIA"},{"key":"9143_CR93","doi-asserted-by":"crossref","unstructured":"Wenger, E. (1998). Communities of practice: learning, meaning, and identity. Cambridge University Press.","DOI":"10.1017\/CBO9780511803932"},{"key":"9143_CR94","unstructured":"Wieringa, R. J. (1996). Requirements engineering: frameworks for understanding. Addison-Wesley."},{"key":"9143_CR95","volume-title":"Understanding computers and cognition: A new foundation for design","author":"T Winograd","year":"1986","unstructured":"Winograd, T., & Flores, F. (1986). Understanding computers and cognition: A new foundation for design. Reading: Addison Wesley."},{"issue":"1","key":"9143_CR96","first-page":"43","volume":"14","author":"BR Winthereik","year":"2005","unstructured":"Winthereik, B. R., & Vikkelso, S. (2005). Ict and integrated care: some dilemmas of standardising inter-organisational communication. CSCW, 14(1), 43\u201367.","journal-title":"CSCW"},{"issue":"4","key":"9143_CR97","doi-asserted-by":"crossref","first-page":"221","DOI":"10.1145\/362575.362577","volume":"14","author":"N Wirth","year":"1971","unstructured":"Wirth, N. (1971). Program development by stepwise refinement. Communications of the ACM, 14(4), 221\u2013227.","journal-title":"Communications of the ACM"}],"container-title":["Computer Supported Cooperative Work (CSCW)"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10606-011-9143-1.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s10606-011-9143-1\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10606-011-9143-1","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2021,12,8]],"date-time":"2021-12-08T01:06:06Z","timestamp":1638925566000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s10606-011-9143-1"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2011,9,29]]},"references-count":97,"journal-issue":{"issue":"4-5","published-print":{"date-parts":[[2011,10]]}},"alternative-id":["9143"],"URL":"https:\/\/doi.org\/10.1007\/s10606-011-9143-1","relation":{},"ISSN":["0925-9724","1573-7551"],"issn-type":[{"value":"0925-9724","type":"print"},{"value":"1573-7551","type":"electronic"}],"subject":[],"published":{"date-parts":[[2011,9,29]]}}}