{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,12,10]],"date-time":"2025-12-10T09:07:14Z","timestamp":1765357634337,"version":"3.37.3"},"reference-count":37,"publisher":"Springer Science and Business Media LLC","issue":"4","license":[{"start":{"date-parts":[[2024,7,5]],"date-time":"2024-07-05T00:00:00Z","timestamp":1720137600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0"},{"start":{"date-parts":[[2024,7,5]],"date-time":"2024-07-05T00:00:00Z","timestamp":1720137600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0"}],"funder":[{"DOI":"10.13039\/100007465","name":"UiT The Arctic University of Norway","doi-asserted-by":"crossref","id":[{"id":"10.13039\/100007465","id-type":"DOI","asserted-by":"crossref"}]}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Comput Supported Coop Work"],"published-print":{"date-parts":[[2024,12]]},"abstract":"<jats:title>Abstract<\/jats:title>\n          <jats:p>In information infrastructures at hospitals, various stakeholders are responsible for specific information and communications technology (ICT) portfolios. Each portfolio represents a unique digital trajectory with a past, present, and future. This study investigated <jats:italic>how<\/jats:italic> stakeholders (in this study, software developers, ICT operations organizations, and users) collaborate to facilitate the convergence of different digital trajectories, thus contributing to the successful evolution of information infrastructures. Empirically, we focused on the preparatory work involved in implementing an app that would enable nurses to register and calculate National Early Warning Scores at Nordland Hospital in northern Norway. Specifically, we examined the collaboration between three stakeholders to align their respective ICT portfolios and prepare for the new solution. These stakeholders were the Finnish software developer Medanets, the Norwegian Electronic Health Record developer DIPS ASA, and the Northern Norway Regional Health Authority, which governed the regional health ICT infrastructure. These stakeholders governed three distinct portfolios that had been developed over many years and, in this sense, represented digital trajectories with a past, a present, and a possible future. This study is positioned within the computer-supported cooperative work field, and the analysis draws upon the theoretical concepts of information infrastructure and trajectories.<\/jats:p>","DOI":"10.1007\/s10606-024-09502-0","type":"journal-article","created":{"date-parts":[[2024,7,5]],"date-time":"2024-07-05T05:01:45Z","timestamp":1720155705000},"page":"1373-1400","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":2,"title":["Evolution of Information Infrastructures in Healthcare as Convergence of Digital Trajectories"],"prefix":"10.1007","volume":"33","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-9603-8342","authenticated-orcid":false,"given":"Kristian","family":"Malm-Nicolaisen","sequence":"first","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-6122-4003","authenticated-orcid":false,"given":"Gunnar","family":"Ellingsen","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0003-0019-8531","authenticated-orcid":false,"given":"Morten","family":"Hertzum","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0003-0971-773X","authenticated-orcid":false,"given":"Line","family":"Silsand","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8726-6140","authenticated-orcid":false,"given":"Gro-Hilde","family":"Severinsen","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2024,7,5]]},"reference":[{"issue":"2","key":"9502_CR1","doi-asserted-by":"publisher","first-page":"161","DOI":"10.1016\/j.jsis.2011.03.006","volume":"20","author":"Margunn Aanestad","year":"2011","unstructured":"Aanestad, Margunn, and Tina Blegind Jensen. 2011. Building nation-wide information infrastructures in healthcare through modular implementation strategies. The Journal of Strategic Information Systems 20 (2): 161\u2013176. https:\/\/doi.org\/10.1016\/j.jsis.2011.03.006.","journal-title":"The Journal of Strategic Information Systems"},{"key":"9502_CR2","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-51020-0","volume-title":"Information infrastructures within European health care. Working with the installed base","year":"2017","unstructured":"Aanestad, Margunn, Miria Grisot, Ole Hanseth, and Polyxeni Vassilakopoulou. eds. 2017. Information infrastructures within European health care. Working with the installed base. Cham: Springer International Publishing. https:\/\/doi.org\/10.1007\/978-3-319-51020-0."},{"issue":"1\u20133","key":"9502_CR3","doi-asserted-by":"publisher","first-page":"51","DOI":"10.1016\/s1386-5056(99)00041-6","volume":"56","author":"Marc Berg","year":"1999","unstructured":"Berg, Marc, and Els Goorman. 1999. The contextual nature of medical information. International Journal of Medical Informatics 56 (1\u20133): 51\u201360. https:\/\/doi.org\/10.1016\/s1386-5056(99)00041-6.","journal-title":"International Journal of Medical Informatics"},{"issue":"6","key":"9502_CR4","doi-asserted-by":"publisher","first-page":"615","DOI":"10.1007\/s10606-010-9131-x","volume":"19","author":"Claus Bossen","year":"2010","unstructured":"Bossen, Claus, and Randi Markussen. 2010. Infrastructuring and ordering devices in health care: Medication plans and practices on a hospital ward. Computer Supported Cooperative Work 19 (6): 615\u2013637. https:\/\/doi.org\/10.1007\/s10606-010-9131-x.","journal-title":"Computer Supported Cooperative Work"},{"issue":"Suppl 4","key":"9502_CR5","doi-asserted-by":"publisher","first-page":"1023","DOI":"10.1007\/s11606-023-08281-6","volume":"38","author":"Julian Brunner","year":"2023","unstructured":"Brunner, Julian, Ekaterina Anderson, David C. Mohr, Adena Cohen-Bearak, T. Seppo, and Rinne. 2023. From \u2018local control\u2019 to \u2018dependency\u2019: Transitions to single-vendor integrated electronic health record systems and their implications for the EHR workforce. Journal of General Internal Medicine 38(Suppl 4): 1023\u20131030. https:\/\/doi.org\/10.1007\/s11606-023-08281-6.","journal-title":"Journal of General Internal Medicine"},{"issue":"2","key":"9502_CR6","doi-asserted-by":"publisher","first-page":"180","DOI":"10.1057\/jit.2016.15","volume":"32","author":"Bendik Bygstad","year":"2017","unstructured":"Bygstad, Bendik. 2017. Generative innovation: A comparison of lightweight and heavyweight IT. Journal of Information Technology 32 (2): 180\u2013193. https:\/\/doi.org\/10.1057\/jit.2016.15.","journal-title":"Journal of Information Technology"},{"key":"9502_CR7","doi-asserted-by":"publisher","unstructured":"Cabitza, Federico, and Carla Simone. 2013. \u2018Drops hollowing the stone\u2019: Workarounds as resources for better task-artifact fit. In ECSCW 2013: Proceedings of the 13th European Conference on Computer Supported Cooperative Work, 21\u201325 September 2013, Paphos, Cyprus, eds. Olav W. Bertelsen, Luigina Ciolfi, Maria Antonietta Grasso, and George Angelos Papadopoulos, 103\u2013122. London: Springer. https:\/\/doi.org\/10.1007\/978-1-4471-5346-7_6.","DOI":"10.1007\/978-1-4471-5346-7_6"},{"issue":"2","key":"9502_CR8","doi-asserted-by":"publisher","first-page":"124","DOI":"10.1057\/s41265-016-0033-3","volume":"33","author":"Mark de Reuver","year":"2017","unstructured":"de Reuver, Mark, Carsten S\u00f8rensen, and Rahul C. Basole. 2017. The digital platform: A research agenda. Journal of Information Technology 33 (2): 124\u2013135. https:\/\/doi.org\/10.1057\/s41265-016-0033-3.","journal-title":"Journal of Information Technology"},{"issue":"3","key":"9502_CR9","doi-asserted-by":"publisher","first-page":"147","DOI":"10.1016\/0048-7333(82)90016-6","volume":"11","author":"Giovanni Dosi","year":"1982","unstructured":"Dosi, Giovanni. 1982. Technological paradigms and technological trajectories. Research Policy 11 (3): 147\u2013162. https:\/\/doi.org\/10.1016\/0048-7333(82)90016-6.","journal-title":"Research Policy"},{"issue":"6","key":"9502_CR10","doi-asserted-by":"publisher","first-page":"557","DOI":"10.1007\/s10606-010-9122-y","volume":"19","author":"Gunnar Ellingsen","year":"2010","unstructured":"Ellingsen, Gunnar, and Kristoffer R\u00f8ed. 2010. The role of integration in health-based information infrastructures. Computer Supported Cooperative Work 19 (6): 557\u2013584. https:\/\/doi.org\/10.1007\/s10606-010-9122-y.","journal-title":"Computer Supported Cooperative Work"},{"issue":"3","key":"9502_CR11","doi-asserted-by":"publisher","first-page":"411","DOI":"10.1007\/s10606-022-09424-9","volume":"31","author":"Gunnar Ellingsen","year":"2022","unstructured":"Ellingsen, Gunnar, Morten Hertzum, and Line Melby. 2022. The tension between national and local concerns in preparing for large-scale generic systems in healthcare. Computer Supported Cooperative Work 31(3): 411\u2013441. https:\/\/doi.org\/10.1007\/s10606-022-09424-9.","journal-title":"Computer Supported Cooperative Work"},{"issue":"4\u20136","key":"9502_CR12","doi-asserted-by":"publisher","first-page":"609","DOI":"10.1007\/s10606-012-9168-0","volume":"22","author":"Geraldine Fitzpatrick","year":"2013","unstructured":"Fitzpatrick, Geraldine, and Gunnar Ellingsen. 2013. A review of 25 years of CSCW research in healthcare: Contributions, challenges and future agendas. Computer Supported Cooperative Work 22(4\u20136): 609\u2013665. https:\/\/doi.org\/10.1007\/s10606-012-9168-0.","journal-title":"Computer Supported Cooperative Work"},{"issue":"4","key":"9502_CR13","doi-asserted-by":"publisher","first-page":"197","DOI":"10.17705\/1jais.00357","volume":"15","author":"Miria Grisot","year":"2014","unstructured":"Grisot, Miria, Ole Hanseth, and Anne Asmyr Thorseng. 2014. Innovation of, in, on infrastructures: Articulating the role of architecture in information infrastructure evolution. Journal of the Association for Information Systems 15 (4): 197\u2013219. https:\/\/doi.org\/10.17705\/1jais.00357.","journal-title":"Journal of the Association for Information Systems"},{"issue":"1","key":"9502_CR14","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1057\/jit.2009.19","volume":"25","author":"Ole Hanseth","year":"2010","unstructured":"Hanseth, Ole, and Kalle Lyytinen. 2010. Design theory for dynamic complexity in information infrastructures: the case of building internet. Journal of Information Technology 25 (1): 1\u201319. https:\/\/doi.org\/10.1057\/jit.2009.19.","journal-title":"Journal of Information Technology"},{"key":"9502_CR15","doi-asserted-by":"publisher","unstructured":"Hertzum, Morten, and Gunnar Ellingsen. 2023. Infrastructural complexity: A mapping of medication management in Norway. In InfraHealth2023: Proceedings of the Ninth International Conference on Infrastructures in Healthcare, 1\u201310. Siegen, Germany: European Society for Socially Embedded Technologies. https:\/\/doi.org\/10.48340\/IHC2023_P004.","DOI":"10.48340\/IHC2023_P004"},{"key":"9502_CR16","doi-asserted-by":"publisher","first-page":"21","DOI":"10.1016\/j.ijhcs.2015.04.004","volume":"82","author":"Morten Hertzum","year":"2015","unstructured":"Hertzum, Morten, and Jesper Simonsen. 2015. Visual overview, oral detail: the use of an emergency-department whiteboard. International Journal of Human-Computer Studies 82: 21\u201330. https:\/\/doi.org\/10.1016\/j.ijhcs.2015.04.004.","journal-title":"International Journal of Human-Computer Studies"},{"key":"9502_CR17","doi-asserted-by":"publisher","first-page":"104868","DOI":"10.1016\/j.ijmedinf.2022.104868","volume":"167","author":"Morten Hertzum","year":"2022","unstructured":"Hertzum, Morten, Gunnar Ellingsen, and \u00c5sa Cajander. 2022. Implementing large-scale electronic health records: experiences from implementations of Epic in Denmark and Finland. International Journal of Medical Informatics 167: 104868. https:\/\/doi.org\/10.1016\/j.ijmedinf.2022.104868.","journal-title":"International Journal of Medical Informatics"},{"issue":"4","key":"9502_CR18","doi-asserted-by":"publisher","first-page":"425","DOI":"10.1007\/s12553-019-00332-5","volume":"9","author":"Anna Sigridur Islind","year":"2019","unstructured":"Islind, Anna Sigridur, Tomas Lindroth, Johan Lundin, and Gunnar Steineck. 2019. Co-designing a digital platform with boundary objects: bringing together heterogeneous users in healthcare. Health and Technology 9 (4): 425\u2013438. https:\/\/doi.org\/10.1007\/s12553-019-00332-5.","journal-title":"Health and Technology"},{"issue":"5","key":"9502_CR19","doi-asserted-by":"publisher","first-page":"233","DOI":"10.1007\/s10606-017-9296-7","volume":"27","author":"Helena Karasti","year":"2017","unstructured":"Karasti, Helena, and Jeanette Blomberg. 2017. Studying infrastructuring ethnographically. Computer Supported Cooperative Work 27 (5): 233\u2013265. https:\/\/doi.org\/10.1007\/s10606-017-9296-7.","journal-title":"Computer Supported Cooperative Work"},{"issue":"3\u20134","key":"9502_CR20","doi-asserted-by":"publisher","first-page":"377","DOI":"10.1007\/s10606-010-9113-z","volume":"19","author":"Helena Karasti","year":"2010","unstructured":"Karasti, Helena, Karen S. Baker, and Florence Millerand. 2010. Infrastructure time: long-term matters in collaborative development. Computer Supported Cooperative Work 19 (3\u20134): 377\u2013415. https:\/\/doi.org\/10.1007\/s10606-010-9113-z.","journal-title":"Computer Supported Cooperative Work"},{"issue":"1","key":"9502_CR21","doi-asserted-by":"publisher","first-page":"67","DOI":"10.2307\/249410","volume":"23","author":"Heinz K Klein","year":"1999","unstructured":"Klein, Heinz K., and Michael D. Myers. 1999. A set of principles for conducting and evaluating interpretive field studies in information systems. MIS Quarterly 23 (1): 67\u201393. https:\/\/doi.org\/10.2307\/249410.","journal-title":"MIS Quarterly"},{"key":"9502_CR22","volume-title":"Science in Action","author":"Bruno Latour","year":"1987","unstructured":"Latour, Bruno. 1987. Science in Action. Cambridge: Harvard University Press."},{"key":"9502_CR23","doi-asserted-by":"publisher","unstructured":"Mark, Gloria, and Bryan Semaan. 2008. Resilience in collaboration: Technology as a resource for new patterns of action. In CSCW \u201908: Proceedings of the 2008 ACM Conference on Computer Supported Cooperative Work, 137\u2013146. https:\/\/doi.org\/10.1145\/1460563.1460585.","DOI":"10.1145\/1460563.1460585"},{"key":"9502_CR24","unstructured":"Meier, Olivier., and Stephanie Missonier. 2012. Trajectory of an IT project network: Convergence, divergence and adjustement process. In ECIS 2012 Proceedings, 1\u201314. Spain: halshs-00788083."},{"issue":"4","key":"9502_CR25","doi-asserted-by":"publisher","first-page":"56","DOI":"10.1177\/160940690600500405","volume":"5","author":"Torill Moen","year":"2006","unstructured":"Moen, Torill. 2006. Reflections on the narrative research approach. International Journal of Qualitative Methods 5 (4): 56\u201369. https:\/\/doi.org\/10.1177\/160940690600500405.","journal-title":"International Journal of Qualitative Methods"},{"issue":"4\u20136","key":"9502_CR26","doi-asserted-by":"publisher","first-page":"575","DOI":"10.1007\/s10606-012-9167-1","volume":"22","author":"Eric Monteiro","year":"2013","unstructured":"Monteiro, Eric, Neil Pollock, Ole Hanseth, and Robin Williams. 2013. From artefacts to infrastructures. Computer Supported Cooperative Work 22 (4\u20136): 575\u2013607. https:\/\/doi.org\/10.1007\/s10606-012-9167-1.","journal-title":"Computer Supported Cooperative Work"},{"issue":"2","key":"9502_CR27","first-page":"11","volume":"38","author":"Wanda Orlikowski","year":"1997","unstructured":"Orlikowski, Wanda, and Debra J. Hofman. 1997. An improvisational model for change management: The case of groupware technologies. Sloan Management Review 38 (2): 11\u201321.","journal-title":"Sloan Management Review"},{"issue":"5","key":"9502_CR28","doi-asserted-by":"publisher","first-page":"375","DOI":"10.17705\/1jais.00199","volume":"10","author":"David Ribes","year":"2009","unstructured":"Ribes, David, and Thomas A. Finholt. 2009. The long now of technology: articulating tensions in development. Journal of the Association for Information Systems 10 (5): 375\u2013398. https:\/\/doi.org\/10.17705\/1jais.00199.","journal-title":"Journal of the Association for Information Systems"},{"issue":"5","key":"9502_CR29","doi-asserted-by":"publisher","first-page":"399","DOI":"10.17705\/1jais.00198","volume":"10","author":"Sundeep Sahay","year":"2009","unstructured":"Sahay, Sundeep, Margunn Aanestad, and Eric Monteiro. 2009. Configurable politics and asymmetric integration: Health e-infrastructures in India. Journal of the Association for Information Systems 10  (5): 399\u2013414. https:\/\/doi.org\/10.17705\/1jais.00198.","journal-title":"Journal of the Association for Information Systems"},{"issue":"52","key":"9502_CR30","doi-asserted-by":"publisher","first-page":"63","DOI":"10.1002\/smj.4250171107","volume":"17","author":"Ron Sanchez","year":"1996","unstructured":"Sanchez, Ron, and Joseph T. Mahoney. 1996. Modularity, flexibility, and knowledge management in product and organization design. Strategic Management Journal 17 (52): 63\u201376. https:\/\/doi.org\/10.1002\/smj.4250171107.","journal-title":"Strategic Management Journal"},{"issue":"4","key":"9502_CR31","doi-asserted-by":"publisher","first-page":"220","DOI":"10.17705\/1jais.00356","volume":"15","author":"Terje Sanner","year":"2014","unstructured":"Sanner, Terje, Tiwonge Davis Manda, and Petter Nielsen. 2014. Grafting: balancing control and cultivation in information infrastructure innovation. Journal of the Association for Information Systems 15 (4): 220\u2013243. https:\/\/doi.org\/10.17705\/1jais.00356.","journal-title":"Journal of the Association for Information Systems"},{"key":"9502_CR32","doi-asserted-by":"publisher","first-page":"1388","DOI":"10.1016\/j.procs.2023.01.427","volume":"219","author":"Line Silsand","year":"2023","unstructured":"Silsand, Line, Gro-Hilde Severinsen, Line Linstad, and Gunnar Ellingsen. 2023. Procurement of artificial intelligence for radiology practice. Procedia Computer Science 219: 1388\u20131395. https:\/\/doi.org\/10.1016\/j.procs.2023.01.427.","journal-title":"Procedia Computer Science"},{"issue":"1","key":"9502_CR33","doi-asserted-by":"publisher","first-page":"111","DOI":"10.1287\/isre.7.1.111","volume":"7","author":"Susan Lee Star","year":"1996","unstructured":"Star, Susan Lee, and Karen Ruhleder. 1996. Steps toward an ecology of infrastructure: Design and access for large information spaces. Information Systems Research 7 (1): 111\u2013134. https:\/\/doi.org\/10.1287\/isre.7.1.111.","journal-title":"Information Systems Research"},{"key":"9502_CR34","volume-title":"Social organization of medical work","author":"Anselm L Strauss","year":"1985","unstructured":"Strauss, Anselm L., Shizuko Fagerhaugh, Barbara Suczek, and Carolyn Wiener. 1985. Social organization of medical work. New Brunswick: Transaction."},{"issue":"2","key":"9502_CR35","doi-asserted-by":"publisher","first-page":"273","DOI":"10.1177\/030631297027002003","volume":"27","author":"Stefan Timmermans","year":"1997","unstructured":"Timmermans, Stefan, and Marc Berg. 1997. Standardization in action: achieving local universality through medical protocols. Social Studies of Science 27 (2): 273\u2013305. https:\/\/doi.org\/10.1177\/030631297027002003.","journal-title":"Social Studies of Science"},{"issue":"2","key":"9502_CR36","doi-asserted-by":"publisher","first-page":"74","DOI":"10.1057\/ejis.1995.9","volume":"4","author":"G Walsham","year":"1995","unstructured":"Walsham, G. 1995. Interpretive case studies in IS Research: Nature and method. European Journal of Information Systems 4 (2): 74\u201381. https:\/\/doi.org\/10.1057\/ejis.1995.9.","journal-title":"European Journal of Information Systems"},{"key":"9502_CR37","doi-asserted-by":"publisher","first-page":"507","DOI":"10.1007\/s10606-022-09457-0","volume":"32","author":"\u00d8ivind Zahlsen","year":"2022","unstructured":"\u00d8ivind Klungseth Zahlsen, Dag Svan\u00e6s and Yngve Dahl. 2022. Representative participation in a large-scale health IT project. Computer Supported Cooperative Work 32: 507\u2013544. https:\/\/doi.org\/10.1007\/s10606-022-09457-0.","journal-title":"Computer Supported Cooperative Work"}],"container-title":["Computer Supported Cooperative Work (CSCW)"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s10606-024-09502-0.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/article\/10.1007\/s10606-024-09502-0\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s10606-024-09502-0.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,1,15]],"date-time":"2025-01-15T07:48:39Z","timestamp":1736927319000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/s10606-024-09502-0"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,7,5]]},"references-count":37,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2024,12]]}},"alternative-id":["9502"],"URL":"https:\/\/doi.org\/10.1007\/s10606-024-09502-0","relation":{},"ISSN":["0925-9724","1573-7551"],"issn-type":[{"type":"print","value":"0925-9724"},{"type":"electronic","value":"1573-7551"}],"subject":[],"published":{"date-parts":[[2024,7,5]]},"assertion":[{"value":"10 June 2024","order":1,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"5 July 2024","order":2,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}},{"order":1,"name":"Ethics","group":{"name":"EthicsHeading","label":"Declarations"}},{"value":"The authors declare no competing interests.","order":2,"name":"Ethics","group":{"name":"EthicsHeading","label":"Competing interests"}}]}}