{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,10,3]],"date-time":"2025-10-03T22:29:04Z","timestamp":1759530544146},"reference-count":24,"publisher":"Springer Science and Business Media LLC","issue":"2","license":[{"start":{"date-parts":[[2007,1,26]],"date-time":"2007-01-26T00:00:00Z","timestamp":1169769600000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Data Min Knowl Disc"],"published-print":{"date-parts":[[2007,3,13]]},"DOI":"10.1007\/s10618-006-0048-4","type":"journal-article","created":{"date-parts":[[2007,1,25]],"date-time":"2007-01-25T20:21:59Z","timestamp":1169756519000},"page":"225-243","source":"Crossref","is-referenced-by-count":13,"title":["Evaluation of ordinal attributes at value level"],"prefix":"10.1007","volume":"14","author":[{"given":"Marko","family":"Robnik-\u0160ikonja","sequence":"first","affiliation":[]},{"given":"Koen","family":"Vanhoof","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2007,1,26]]},"reference":[{"issue":"January","key":"48_CR1","doi-asserted-by":"crossref","first-page":"19","DOI":"10.1007\/BF00993955","volume":"5","author":"EW Anderson","year":"1994","unstructured":"Anderson EW (1994) Cross-category variation in customer satisfaction and retention. Mark Lett 5(January):19\u201330","journal-title":"Mark Lett"},{"issue":"2","key":"48_CR2","first-page":"125","volume":"12","author":"EW Anderson","year":"1993","unstructured":"Anderson EW, Sullivan M (1993) The antecedents and consequences of customer satisfaction for firms. Science 12(2): 125\u2013143","journal-title":"Science"},{"issue":"July","key":"48_CR3","first-page":"63","volume":"58","author":"EW Anderson","year":"1994","unstructured":"Anderson EW, Fornell C, Lehmann D (1994) Customer satisfaction, market share and profitability: Findings from Sweden. J Marketing 58(July):63\u201366","journal-title":"J Marketing"},{"issue":"February","key":"48_CR4","doi-asserted-by":"crossref","first-page":"38","DOI":"10.1177\/002224377301000106","volume":"10","author":"RE Anderson","year":"1973","unstructured":"Anderson RE (1973) Consumer dissatisfaction: the effect of disconfirmed expectancy on perceived product performance. J Mark Res 10(February):38\u201344","journal-title":"J Mark Res"},{"key":"48_CR5","volume-title":"Classification and regression trees","author":"L Breiman","year":"1984","unstructured":"Breiman L, Friedman JH, Olshen RA, Stone CJ (1984) Classification and regression trees. Wadsworth Inc, Belmont, CA"},{"issue":"August","key":"48_CR6","doi-asserted-by":"crossref","first-page":"244","DOI":"10.1177\/002224376500200303","volume":"2","author":"RN Cardozo","year":"1965","unstructured":"Cardozo RN (1965) An experimental study of customer effort, expectations, and satisfaction. J Mark Res 2(August):244\u2013249","journal-title":"J Mark Res"},{"key":"48_CR7","doi-asserted-by":"crossref","first-page":"491","DOI":"10.1177\/002224378201900410","volume":"19","author":"GAJ Churchill","year":"1982","unstructured":"Churchill GAJ, Surprenant C (1982) An investigation into the determinants of consumer satisfaction. J Mark Res 19:491\u2013504","journal-title":"J Mark Res"},{"key":"48_CR8","volume-title":"Pattern classification","author":"RO Duda","year":"2001","unstructured":"Duda RO, Hart PE, Stork DG (2001) Pattern classification, 2nd edition. Wiley, New York","edition":"2"},{"key":"48_CR9","doi-asserted-by":"crossref","first-page":"53","DOI":"10.1146\/annurev.ps.32.020181.000413","volume":"32","author":"HJ Einhorn","year":"1981","unstructured":"Einhorn HJ, Hogarth RM (1981) Behavioral decision theory: processes of judgement and choice. Annu Rev Psychol 32:53\u201388","journal-title":"Annu Rev Psychol"},{"issue":"5","key":"48_CR10","doi-asserted-by":"crossref","first-page":"718","DOI":"10.1109\/69.634751","volume":"9","author":"SJ Hong","year":"1997","unstructured":"Hong SJ (1997) Use of contextual information for feature ranking and discretization. IEEE Trans Knowledge Data Eng 9(5):718\u2013730","journal-title":"IEEE Trans Knowledge Data Eng"},{"key":"48_CR11","doi-asserted-by":"crossref","first-page":"171","DOI":"10.1007\/3-540-57868-4_57","volume-title":"Machine learning: ECML-94.","author":"I Kononenko","year":"1994","unstructured":"Kononenko I (1994) Estimating attributes: analysis and extensions of Relief. In: De Raedt L, Bergadano F (eds) Machine learning: ECML-94. Springer Verlag, Berlin, pp 171\u2013182"},{"key":"48_CR12","unstructured":"Kononenko I (1995) On biases in estimating multi-valued attributes. In Proceedings of the International Joint Conference on Artificial Intelligence (IJCAI\u201995), Morgan Kaufmann, pp 1034\u20131040"},{"issue":"February","key":"48_CR13","doi-asserted-by":"crossref","first-page":"131","DOI":"10.1509\/jmkr.38.1.131.18832","volume":"38","author":"V Mittal","year":"2001","unstructured":"Mittal V, Kamakura W (2001) Satisfaction, repurchase intention, and repurchase behavior: investigating the moderating effect of customer characteristics. J Marketing Res 38(February):131\u2013142","journal-title":"J Marketing Res"},{"issue":"January","key":"48_CR14","doi-asserted-by":"crossref","first-page":"33","DOI":"10.1177\/002224299806200104","volume":"62","author":"V Mittal","year":"1998","unstructured":"Mittal V, Ross WJ, Baldasare P (1998) The asymmetric impact of negative and positive attribute-level performance on overall satisfaction and repurchase intentions. J Marketing 62(January):33\u201347","journal-title":"J Marketing"},{"key":"48_CR15","doi-asserted-by":"crossref","first-page":"418","DOI":"10.1086\/209358","volume":"20","author":"RL Oliver","year":"1993","unstructured":"Oliver RL (1993) Cognitive, affective and attribute bases of the satisfaction response. J Consumer Res 20:418\u2013430","journal-title":"J Consumer Res"},{"key":"48_CR16","volume-title":"Satisfaction: a behavioral perspective on the consumer","author":"RL Oliver","year":"1997","unstructured":"Oliver RL (1997) Satisfaction: a behavioral perspective on the consumer. McGraw-Hill, New York"},{"key":"48_CR17","doi-asserted-by":"crossref","first-page":"33","DOI":"10.1080\/14792779108401856","volume":"1","author":"G Peeters","year":"1990","unstructured":"Peeters G, Czapinski J (1990) Positive-negative asymmetry in evaluations: the distinction between affective and informational negativity effect. Eur Rev Soc Psychol 1:33\u201360","journal-title":"Eur Rev Soc Psychol"},{"key":"48_CR18","volume-title":"C4.5: programs for machine learning","author":"JR Quinlan","year":"1993","unstructured":"Quinlan JR (1993) C4.5: programs for machine learning. Morgan Kaufmann, San Francisco"},{"key":"48_CR19","doi-asserted-by":"crossref","first-page":"23","DOI":"10.1023\/A:1025667309714","volume":"53","author":"M Robnik-\u0160ikonja","year":"2003","unstructured":"Robnik-\u0160ikonja M, Kononenko I (2003) Theoretical and empirical analysis of ReliefF and RReliefF. Mach Learning J 53:23\u201369","journal-title":"Mach Learning J"},{"issue":"1","key":"48_CR20","doi-asserted-by":"crossref","first-page":"87","DOI":"10.1287\/isre.10.1.87","volume":"10","author":"V Sethi","year":"1999","unstructured":"Sethi V, King R (1999) Nonlinear and noncompensatory models in user information satisfaction measurement. Inform Syst Res 10(1): 87\u201396","journal-title":"Inform Syst Res"},{"issue":"July","key":"48_CR21","doi-asserted-by":"crossref","first-page":"15","DOI":"10.2307\/1251839","volume":"60","author":"RA Spreng","year":"1996","unstructured":"Spreng RA, McKensey S, Olshavsky R (1996) A reexamination of the determinants of consumer satisfaction. J Marketing 60(July):15\u201332","journal-title":"J Marketing"},{"issue":"1","key":"48_CR22","doi-asserted-by":"crossref","first-page":"16","DOI":"10.1177\/0092070301291002","volume":"29","author":"DM Szymanski","year":"2001","unstructured":"Szymanski DM, Henard D (2001) Consumer satisfaction: a meta-analysis of the empirical evidence. J Acad Marketing Sci 29(1):16\u201335","journal-title":"J Acad Marketing Sci"},{"issue":"May","key":"48_CR23","first-page":"204","volume":"25","author":"DK Tse","year":"1988","unstructured":"Tse DK, Wilton P (1988) Models of consumer satisfaction formation: an extension. J Marketing Res 25(May):204\u2013212","journal-title":"J Marketing Res"},{"key":"48_CR24","unstructured":"Yi Y (1991) A critical review of consumer satisfaction. In Zeithaml VA (ed) Review of marketing. American Marketing Association, Chicago, pp 68\u2013123"}],"container-title":["Data Mining and Knowledge Discovery"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10618-006-0048-4.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s10618-006-0048-4\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10618-006-0048-4","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,5,30]],"date-time":"2019-05-30T19:29:39Z","timestamp":1559244579000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s10618-006-0048-4"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2007,1,26]]},"references-count":24,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2007,3,13]]}},"alternative-id":["48"],"URL":"https:\/\/doi.org\/10.1007\/s10618-006-0048-4","relation":{},"ISSN":["1384-5810","1573-756X"],"issn-type":[{"value":"1384-5810","type":"print"},{"value":"1573-756X","type":"electronic"}],"subject":[],"published":{"date-parts":[[2007,1,26]]}}}