{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,25]],"date-time":"2026-02-25T20:18:09Z","timestamp":1772050689010,"version":"3.50.1"},"reference-count":44,"publisher":"Springer Science and Business Media LLC","issue":"2","license":[{"start":{"date-parts":[[2010,11,23]],"date-time":"2010-11-23T00:00:00Z","timestamp":1290470400000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Electron Commer Res"],"published-print":{"date-parts":[[2011,5]]},"DOI":"10.1007\/s10660-010-9073-x","type":"journal-article","created":{"date-parts":[[2010,11,22]],"date-time":"2010-11-22T11:39:54Z","timestamp":1290425994000},"page":"181-199","source":"Crossref","is-referenced-by-count":41,"title":["Gender-specific on-line shopping preferences"],"prefix":"10.1007","volume":"11","author":[{"given":"Frank","family":"Ulbrich","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Tina","family":"Christensen","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Linda","family":"Stankus","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2010,11,23]]},"reference":[{"issue":"2","key":"9073_CR1","doi-asserted-by":"crossref","first-page":"59","DOI":"10.1080\/10864415.1996.11518283","volume":"1","author":"S. L. Jarvenpaa","year":"1996","unstructured":"Jarvenpaa, S. L., & Todd, P. A. (1996). Consumer reactions to electronic shopping on the World Wide Web. International Journal of Electronic Commerce, 1(2), 59\u201388.","journal-title":"International Journal of Electronic Commerce"},{"issue":"1","key":"9073_CR2","doi-asserted-by":"crossref","first-page":"55","DOI":"10.1016\/S0167-8116(00)00005-7","volume":"17","author":"A. M. Degeratu","year":"2000","unstructured":"Degeratu, A. M., Rangaswamy, A., & Wu, J. (2000). Consumer choice behavior in online and traditional supermarkets: the effects of brand name, price, and other search attributes. International Journal of Research in Marketing, 17(1), 55\u201378.","journal-title":"International Journal of Research in Marketing"},{"issue":"1","key":"9073_CR3","doi-asserted-by":"crossref","first-page":"27","DOI":"10.1111\/j.1745-6606.2001.tb00101.x","volume":"35","author":"A. D. Miyazaki","year":"2001","unstructured":"Miyazaki, A. D., & Fernandez, A. (2001). Consumer perceptions of privacy and security risks for online shopping. Journal of Consumer Affairs, 35(1), 27\u201344.","journal-title":"Journal of Consumer Affairs"},{"issue":"3","key":"9073_CR4","doi-asserted-by":"crossref","first-page":"296","DOI":"10.1287\/isre.13.3.296.76","volume":"13","author":"V. McKinney","year":"2002","unstructured":"McKinney, V., Yoon, K., & Zahedi, F. (2002). The measurement of Web-customer satisfaction: an expectation and disconfirmation approach. Information Systems Research, 13(3), 296\u2013315.","journal-title":"Information Systems Research"},{"issue":"2","key":"9073_CR5","doi-asserted-by":"crossref","first-page":"151","DOI":"10.1287\/isre.13.2.151.88","volume":"13","author":"J. W. Palmer","year":"2002","unstructured":"Palmer, J. W. (2002). Web site usability, design, and performance metrics. Information Systems Research, 13(2), 151\u2013167.","journal-title":"Information Systems Research"},{"issue":"1","key":"9073_CR6","doi-asserted-by":"crossref","first-page":"41","DOI":"10.1016\/S0022-4359(01)00065-3","volume":"78","author":"S. S. Srinivasan","year":"2002","unstructured":"Srinivasan, S. S., Anderson, R., & Ponnavolu, K. (2002). Customer loyalty in e-commerce: an exploration of its antecedents and consequences. Journal of Retailing, 78(1), 41\u201350.","journal-title":"Journal of Retailing"},{"issue":"1","key":"9073_CR7","doi-asserted-by":"crossref","first-page":"51","DOI":"10.2307\/30036519","volume":"27","author":"D. Gefen","year":"2003","unstructured":"Gefen, D., Karahanna, E., & Straub, D. W. (2003). Trust and TAM in online shopping: an integrated model. MIS Quarterly, 27(1), 51\u201390.","journal-title":"MIS Quarterly"},{"issue":"1","key":"9073_CR8","doi-asserted-by":"crossref","first-page":"31","DOI":"10.1080\/10864415.2004.11044317","volume":"9","author":"W. H. DeLone","year":"2004","unstructured":"DeLone, W. H., & McLean, E. R. (2004). Measuring e-commerce success: applying the DeLone & McLean information systems success model. International Journal of Electronic Commerce, 9(1), 31\u201347.","journal-title":"International Journal of Electronic Commerce"},{"issue":"5","key":"9073_CR9","doi-asserted-by":"crossref","first-page":"529","DOI":"10.1111\/j.1365-2575.2007.00268.x","volume":"18","author":"Y.-S. Wang","year":"2008","unstructured":"Wang, Y.-S. (2008). Assessing e-commerce systems success: a respecification and validation of the DeLone and McLean model of IS success. Information Systems Journal, 18(5), 529\u2013557.","journal-title":"Information Systems Journal"},{"issue":"4","key":"9073_CR10","first-page":"42","volume":"49","author":"L. C. Schaupp","year":"2009","unstructured":"Schaupp, L. C., B\u00e9langer, F., & Fan, W. (2009). Examining the success of websites beyond e-commerce: an extension of the IS success model. Journal of Computer Information Systems, 49(4), 42\u201352.","journal-title":"Journal of Computer Information Systems"},{"issue":"1","key":"9073_CR11","doi-asserted-by":"crossref","first-page":"18","DOI":"10.1145\/506740.506744","volume":"32","author":"S. J. Simon","year":"2001","unstructured":"Simon, S. J. (2001). The impact of culture and gender on web sites: an empirical study. Data Base for Advances in Information Systems, 32(1), 18\u201337.","journal-title":"Data Base for Advances in Information Systems"},{"issue":"5\/6","key":"9073_CR12","doi-asserted-by":"crossref","first-page":"423","DOI":"10.1023\/B:SERS.0000018896.35251.c7","volume":"50","author":"H. Dittmar","year":"2004","unstructured":"Dittmar, H., Long, K., & Meek, R. (2004). Buying on the Internet: gender differences in on-line and conventional buying motivations. Sex Roles, 50(5\/6), 423\u2013444.","journal-title":"Sex Roles"},{"issue":"2","key":"9073_CR13","doi-asserted-by":"crossref","first-page":"182","DOI":"10.1108\/09604520510585361","volume":"15","author":"J. Semeijn","year":"2005","unstructured":"Semeijn, J., van Riel, A. C. R., van Birgelen, M. J. H., & Streukens, S. (2005). E-services and offline fulfilment: how e-loyalty is created. Managing Service Quality, 15(2), 182\u2013194.","journal-title":"Managing Service Quality"},{"key":"9073_CR14","unstructured":"Reichheld, F. F., & Schefter, P. (2000). E-loyalty: your secret weapon on the Web. Harvard Business Review, 78(4)."},{"issue":"5","key":"9073_CR15","first-page":"105","volume":"68","author":"F. F. Reichheld","year":"1990","unstructured":"Reichheld, F. F., & Sasser, W. E. J. (1990). Zero defections: quality comes to services. Harvard Business Review, 68(5), 105\u2013111.","journal-title":"Harvard Business Review"},{"issue":"2","key":"9073_CR16","first-page":"164","volume":"72","author":"J. L. Heskett","year":"1994","unstructured":"Heskett, J. L., Jones, T. O., Loveman, G. W., Sasser, W. E. J., & Schlesinger, L. A. (1994). Putting the service-profit chain to work. Harvard Business Review, 72(2), 164\u2013174.","journal-title":"Harvard Business Review"},{"issue":"3","key":"9073_CR17","first-page":"275","volume":"9","author":"S. Chow","year":"1997","unstructured":"Chow, S., & Holden, R. (1997). Toward an understanding of loyalty: the moderating role of trust. Journal of Managerial Issues, 9(3), 275\u2013298.","journal-title":"Journal of Managerial Issues"},{"issue":"2","key":"9073_CR18","doi-asserted-by":"crossref","first-page":"31","DOI":"10.2307\/1251929","volume":"60","author":"V. A. Zeithaml","year":"1996","unstructured":"Zeithaml, V. A., Berry, L. L., & Parasuraman, A. (1996). The behavioral consequences of service quality. Journal of Marketing, 60(2), 31\u201346.","journal-title":"Journal of Marketing"},{"issue":"2","key":"9073_CR19","doi-asserted-by":"crossref","first-page":"51","DOI":"10.1080\/10864415.2002.11044262","volume":"7","author":"P. Schubert","year":"2002","unstructured":"Schubert, P. (2002). Extended Web assessment method (EWAM): evaluation of electronic commerce applications from the customer\u2019s viewpoint. International Journal of Electronic Commerce, 7(2), 51\u201380.","journal-title":"International Journal of Electronic Commerce"},{"issue":"3","key":"9073_CR20","doi-asserted-by":"crossref","first-page":"275","DOI":"10.1080\/10196780802265843","volume":"18","author":"N. M. Kassim","year":"2008","unstructured":"Kassim, N. M., & Abduallah, N. A. (2008). Customer loyalty in e-commerce settings: an empirical study. Electronic Markets, 18(3), 275\u2013290.","journal-title":"Electronic Markets"},{"issue":"1","key":"9073_CR21","doi-asserted-by":"crossref","first-page":"56","DOI":"10.1108\/13683040910943054","volume":"13","author":"N. M. Kassim","year":"2009","unstructured":"Kassim, N. M., & Ismail, S. (2009). Investigating the complex drivers of loyalty in e-commerce settings. Measuring Business Excellence, 13(1), 56\u201371.","journal-title":"Measuring Business Excellence"},{"issue":"7","key":"9073_CR22","doi-asserted-by":"crossref","first-page":"445","DOI":"10.1108\/07363760610712993","volume":"23","author":"J. Donio","year":"2006","unstructured":"Donio, J., Massari, P., & Passiante, G. (2006). Customer satisfaction and loyalty in a digital environment. Journal of Consumer Marketing, 23(7), 445\u2013457.","journal-title":"Journal of Consumer Marketing"},{"key":"9073_CR23","volume-title":"39th Haiwaii international conference on systems sciences","author":"L. C. Schaupp","year":"2006","unstructured":"Schaupp, L. C., Fan, W., & B\u00e9langer, F. (2006). Determining success for different website goals. In 39th Haiwaii international conference on systems sciences."},{"issue":"4","key":"9073_CR24","doi-asserted-by":"crossref","first-page":"9","DOI":"10.1080\/07421222.2003.11045748","volume":"19","author":"W. H. DeLone","year":"2003","unstructured":"DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: a ten-year update. Journal of Management Information Systems, 19(4), 9\u201330.","journal-title":"Journal of Management Information Systems"},{"issue":"1","key":"9073_CR25","doi-asserted-by":"crossref","first-page":"37","DOI":"10.1080\/13527260701717214","volume":"14","author":"G. Moss","year":"2008","unstructured":"Moss, G., Gunn, R., & Kubacki, K. (2008). Gender and Web design: the implications of the mirroring principle for the service branding model. Journal of Marketing Communications, 14(1), 37\u201357.","journal-title":"Journal of Marketing Communications"},{"issue":"3","key":"9073_CR26","doi-asserted-by":"crossref","first-page":"143","DOI":"10.1007\/s10660-008-9018-9","volume":"8","author":"J. M. L\u00f3pez-Bonilla","year":"2008","unstructured":"L\u00f3pez-Bonilla, J. M., & L\u00f3pez-Bonilla, L. M. (2008). Sensation seeking and e-shoppers. Electronic Commerce Research, 8(3), 143\u2013154.","journal-title":"Electronic Commerce Research"},{"issue":"1","key":"9073_CR27","doi-asserted-by":"crossref","first-page":"43","DOI":"10.2307\/25148828","volume":"32","author":"N. Au","year":"2008","unstructured":"Au, N., Ngai, E. W. T., & Cheng, T. C. E. (2008). Extending the understanding of end user information systems satisfaction formation: an equitable needs fulfillment model approach. MIS Quarterly, 32(1), 43\u201366.","journal-title":"MIS Quarterly"},{"issue":"1","key":"9073_CR28","doi-asserted-by":"crossref","first-page":"115","DOI":"10.2307\/3250981","volume":"24","author":"V. Venkatesh","year":"2000","unstructured":"Venkatesh, V., & Morris, M. G. (2000). Why don\u2019t men ever stop to ask for directions? Gender, social influence, and their role in technology acceptance and usage behavior. MIS Quarterly, 24(1), 115\u2013139.","journal-title":"MIS Quarterly"},{"issue":"3","key":"9073_CR29","doi-asserted-by":"crossref","first-page":"322","DOI":"10.1017\/S0021849903030307","volume":"43","author":"S. Rodgers","year":"2003","unstructured":"Rodgers, S., & Harris, M. A. (2003). Gender and e-commerce: an exploratory study. Journal of Advertising Research, 43(3), 322\u2013329.","journal-title":"Journal of Advertising Research"},{"key":"9073_CR30","first-page":"17","volume":"26","author":"C. Slyke Van","year":"2010","unstructured":"Van Slyke, C., B\u00e9langer, F., Johnson, R. D., & Hightower, R. (2010). Gender-based differences in consumer e-commerce adoption. Communications of the Association for Information Systems, 26, 17\u201334.","journal-title":"Communications of the Association for Information Systems"},{"issue":"3","key":"9073_CR31","doi-asserted-by":"crossref","first-page":"319","DOI":"10.2307\/249008","volume":"13","author":"F. Davis","year":"1989","unstructured":"Davis, F. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319\u2013340.","journal-title":"MIS Quarterly"},{"key":"9073_CR32","volume-title":"Understanding attitudes and predicting social behavior","author":"I. Ajzen","year":"1980","unstructured":"Ajzen, I., & Fishbein, M. (1980). Understanding attitudes and predicting social behavior. Englewood Cliffs: Prentice Hall."},{"issue":"6","key":"9073_CR33","doi-asserted-by":"crossref","first-page":"541","DOI":"10.1016\/S0378-7206(02)00079-4","volume":"40","author":"H. Heijden van\u00a0der","year":"2003","unstructured":"van\u00a0der Heijden, H. (2003). Factors influencing the usage of websites: the case of a generic portal in the Netherlands. Information and Management, 40(6), 541\u2013549.","journal-title":"Information and Management"},{"key":"9073_CR34","volume-title":"32nd Haiwaii international conference on systems sciences","author":"P. Schubert","year":"1999","unstructured":"Schubert, P. & Selz, D. (1999). Web assessment: Measuring the effectiveness of electronic e-commerce sites going beyond traditional marketing paradigms. In 32nd Haiwaii international conference on systems sciences, Hawaii."},{"issue":"1\/2","key":"9073_CR35","doi-asserted-by":"crossref","first-page":"171","DOI":"10.1207\/S15327663JCP13-1&2_15","volume":"13","author":"R. R. Dholakia","year":"2003","unstructured":"Dholakia, R. R., & Chiang, K.-P. (2003). Shoppers in cyberspace: are they from Venus or Mars, and does it matter? Journal of Consumer Psychology, 13(1\/2), 171\u2013176.","journal-title":"Journal of Consumer Psychology"},{"issue":"2","key":"9073_CR36","first-page":"20","volume":"13","author":"S. M. Smith","year":"2001","unstructured":"Smith, S. M., & Whitlark, D. B. (2001). Men and women online: what makes them click? Marketing Research, 13(2), 20\u201325.","journal-title":"Marketing Research"},{"issue":"1","key":"9073_CR37","doi-asserted-by":"crossref","first-page":"60","DOI":"10.1287\/isre.3.1.60","volume":"3","author":"W. H. DeLone","year":"1992","unstructured":"DeLone, W. H., & McLean, E. R. (1992). Information systems success: the quest for the dependent variable. Information Systems Research, 3(1), 60\u201395.","journal-title":"Information Systems Research"},{"issue":"2","key":"9073_CR38","doi-asserted-by":"crossref","first-page":"259","DOI":"10.2307\/248851","volume":"12","author":"W. J. Doll","year":"1988","unstructured":"Doll, W. J., & Torkzadeh, G. (1988). The measurement of end-user computing satisfaction. MIS Quarterly, 12(2), 259\u2013274.","journal-title":"MIS Quarterly"},{"issue":"1","key":"9073_CR39","doi-asserted-by":"crossref","first-page":"50","DOI":"10.1287\/isre.13.1.50.96","volume":"13","author":"A. Rai","year":"2002","unstructured":"Rai, A., Lang, S. S., & Welker, R. W. (2002). Assessing the validity of IS success models: an empirical test and theoretical analysis. Information Systems Research, 13(1), 50\u201369.","journal-title":"Information Systems Research"},{"key":"9073_CR40","doi-asserted-by":"crossref","first-page":"603","DOI":"10.1109\/CCCM.2009.5267498","volume-title":"ISECS international colloquium on computing, communication, control, and management","author":"Y. Hu","year":"2009","unstructured":"Hu, Y. (2009). Study on the impacts of service quality and customer satisfaction on customer loyalty in B2C e-commerce. In ISECS international colloquium on computing, communication, control, and management (pp. 603\u2013606), Sanya."},{"key":"9073_CR41","unstructured":"U.S. Census Bureau (2009). E-Stats. http:\/\/www.census.gov\/econ\/estats\/2007\/2007reportfinal.pdf . Accessed December 24 2009."},{"key":"9073_CR42","unstructured":"U.S. Census Bureau (2009). 2006\u20132008 American community survey: age and sex. http:\/\/factfinder.census.gov\/servlet\/STTable?_bm=y&-geo_id=01000US&-qr_name=ACS_2008_3YR_G00_S0101&-ds_name=ACS_2008_3YR_G00_ . Accessed December 24 2009."},{"issue":"2","key":"9073_CR43","doi-asserted-by":"crossref","first-page":"209","DOI":"10.2307\/249420","volume":"21","author":"L. F. Pitt","year":"1997","unstructured":"Pitt, L. F., Watson, R. T., & Kavan, C. B. (1997). Measuring information systems service quality: concerns for a complete canvas. MIS Quarterly, 21(2), 209\u2013221.","journal-title":"MIS Quarterly"},{"issue":"3","key":"9073_CR44","doi-asserted-by":"crossref","first-page":"240","DOI":"10.1287\/isre.8.3.240","volume":"8","author":"P. B. Seddon","year":"1997","unstructured":"Seddon, P. B. (1997). A respecification and extension of the DeLone and McLean model of IS success. Information Systems Research, 8(3), 240\u2013253.","journal-title":"Information Systems Research"}],"container-title":["Electronic Commerce Research"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10660-010-9073-x.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s10660-010-9073-x\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10660-010-9073-x","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,6,6]],"date-time":"2019-06-06T09:04:05Z","timestamp":1559811845000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s10660-010-9073-x"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2010,11,23]]},"references-count":44,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2011,5]]}},"alternative-id":["9073"],"URL":"https:\/\/doi.org\/10.1007\/s10660-010-9073-x","relation":{},"ISSN":["1389-5753","1572-9362"],"issn-type":[{"value":"1389-5753","type":"print"},{"value":"1572-9362","type":"electronic"}],"subject":[],"published":{"date-parts":[[2010,11,23]]}}}