{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,17]],"date-time":"2026-01-17T11:00:35Z","timestamp":1768647635642,"version":"3.49.0"},"reference-count":37,"publisher":"Springer Science and Business Media LLC","issue":"4","license":[{"start":{"date-parts":[[2023,12,6]],"date-time":"2023-12-06T00:00:00Z","timestamp":1701820800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2023,12,6]],"date-time":"2023-12-06T00:00:00Z","timestamp":1701820800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"funder":[{"DOI":"10.13039\/501100001809","name":"National Natural Science Foundation of China","doi-asserted-by":"publisher","award":["71701214"],"award-info":[{"award-number":["71701214"]}],"id":[{"id":"10.13039\/501100001809","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/501100001809","name":"National Natural Science Foundation of China","doi-asserted-by":"publisher","award":["71991463"],"award-info":[{"award-number":["71991463"]}],"id":[{"id":"10.13039\/501100001809","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Electron Commer Res"],"published-print":{"date-parts":[[2025,8]]},"DOI":"10.1007\/s10660-023-09766-6","type":"journal-article","created":{"date-parts":[[2023,12,5]],"date-time":"2023-12-05T22:01:58Z","timestamp":1701813718000},"page":"3187-3221","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":4,"title":["Optimal investment and pricing strategies of online\u2013offline model for mobile health provider"],"prefix":"10.1007","volume":"25","author":[{"given":"Wuhua","family":"Chen","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-6008-8708","authenticated-orcid":false,"given":"Yuan","family":"Tang","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2023,12,6]]},"reference":[{"issue":"1\u20132","key":"9766_CR1","doi-asserted-by":"publisher","first-page":"59","DOI":"10.1504\/IJHTM.2017.087598","volume":"16","author":"J Zhang","year":"2017","unstructured":"Zhang, J. (2017). Value chain building and business model in the mobile device healthcare industry-the case of China. International Journal of Healthcare Technology and Management, 16(1\u20132), 59\u201376. https:\/\/doi.org\/10.1504\/IJHTM.2017.087598","journal-title":"International Journal of Healthcare Technology and Management"},{"issue":"3","key":"9766_CR2","doi-asserted-by":"publisher","first-page":"189","DOI":"10.1109\/TITB.2000.5956074","volume":"4","author":"S Laxminarayan","year":"2000","unstructured":"Laxminarayan, S., & Istepanian, R. S. H. (2000). Unwired e-med: The next generation of wireless and internet telemedicine systems. IEEE Transactions on Information Technology in Biomedicine, 4(3), 189\u2013193. https:\/\/doi.org\/10.1109\/TITB.2000.5956074","journal-title":"IEEE Transactions on Information Technology in Biomedicine"},{"issue":"1","key":"9766_CR3","doi-asserted-by":"publisher","first-page":"e1001363","DOI":"10.1371\/journal.pmed.1001363","volume":"10","author":"C Free","year":"2013","unstructured":"Free, C., Phillips, G., Watson, L., Galli, L., Felix, L., Edwards, P., et al. (2013). The effectiveness of mobile-health technologies to improve health care service delivery processes: A systematic review and meta-analysis. Plos Medicine, 10(1), e1001363. https:\/\/doi.org\/10.1371\/journal.pmed.1001363","journal-title":"Plos Medicine"},{"issue":"10","key":"9766_CR4","doi-asserted-by":"publisher","first-page":"2543","DOI":"10.2139\/ssrn.1952287","volume":"60","author":"HK Bhargava","year":"2011","unstructured":"Bhargava, H. K., & Mishra, A. N. (2011). Electronic medical records and physician productivity: Evidence from panel data analysis. Social Science Electronic Publishing, 60(10), 2543\u20132562. https:\/\/doi.org\/10.2139\/ssrn.1952287","journal-title":"Social Science Electronic Publishing"},{"key":"9766_CR5","doi-asserted-by":"publisher","first-page":"113165","DOI":"10.1016\/j.dss.2019.113165","volume":"128","author":"X Liu","year":"2020","unstructured":"Liu, X., & Varshney, U. (2020). Mobile health: A carrot and stick intervention to improve medication adherence. Decision Support Systems, 128, 113165. https:\/\/doi.org\/10.1016\/j.dss.2019.113165","journal-title":"Decision Support Systems"},{"issue":"e1","key":"9766_CR6","doi-asserted-by":"publisher","first-page":"e28","DOI":"10.1136\/amiajnl-2013-002605","volume":"22","author":"A Sunyaev","year":"2014","unstructured":"Sunyaev, A., Dehling, T., Taylor, P. L., & Mandl, K. D. (2014). Availability and quality of mobile health app privacy policies. Journal of the American Medical Informatics Association, 22(e1), e28. https:\/\/doi.org\/10.1136\/amiajnl-2013-002605","journal-title":"Journal of the American Medical Informatics Association"},{"issue":"4","key":"9766_CR7","doi-asserted-by":"publisher","first-page":"1042","DOI":"10.1287\/mnsc.2015.2194","volume":"62","author":"I Adjerid","year":"2015","unstructured":"Adjerid, I., Acquisti, A., Telang, R., Padman, R., & Milstein, J. A. (2015). The impact of privacy regulation and technology incentives: The case of health information exchanges. Management Science, 62(4), 1042\u20131063.","journal-title":"Management Science"},{"key":"9766_CR8","doi-asserted-by":"publisher","first-page":"55","DOI":"10.1016\/j.elerap.2015.11.001","volume":"16","author":"X Guo","year":"2016","unstructured":"Guo, X., Zhang, X., & Sun, Y. (2016). The privacy\u2013personalization paradox in mHealth services acceptance of different age groups. Electronic Commerce Research and Applications, 16, 55\u201365. https:\/\/doi.org\/10.1016\/j.elerap.2015.11.001","journal-title":"Electronic Commerce Research and Applications"},{"key":"9766_CR9","doi-asserted-by":"publisher","first-page":"148","DOI":"10.1016\/j.amc.2018.04.062","volume":"336","author":"Y Chen","year":"2018","unstructured":"Chen, Y., Ding, S., Zheng, H., Zhang, Y., & Yang, S. (2018). Exploring diffusion strategies for mHealth promotion using evolutionary game model. Applied Mathematics and Computation, 336, 148\u2013161. https:\/\/doi.org\/10.1016\/j.amc.2018.04.062","journal-title":"Applied Mathematics and Computation"},{"key":"9766_CR10","doi-asserted-by":"publisher","first-page":"159","DOI":"10.1016\/j.elerap.2018.06.003","volume":"30","author":"L Wang","year":"2018","unstructured":"Wang, L., Wu, T., Guo, X., Zhang, X., Li, Y., & Wang, W. (2018). Exploring mHealth monitoring service acceptance from a service characteristics perspective. Electronic Commerce Research and Applications, 30, 159\u2013168. https:\/\/doi.org\/10.1016\/j.elerap.2018.06.003","journal-title":"Electronic Commerce Research and Applications"},{"key":"9766_CR11","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1080\/01605682.2020.1801361","volume":"8","author":"M Wang","year":"2020","unstructured":"Wang, M., Liang, D., Xu, Z., & Ye, D. (2020). The evaluation of mobile health apps: A psychological perception-based probabilistic linguistic belief thermodynamic multiple attribute decision making method. Journal of the Operational Research Society, 8, 1\u201315. https:\/\/doi.org\/10.1080\/01605682.2020.1801361","journal-title":"Journal of the Operational Research Society"},{"issue":"8","key":"9766_CR12","doi-asserted-by":"publisher","first-page":"2359","DOI":"10.2139\/ssrn.3768055","volume":"30","author":"N Huang","year":"2021","unstructured":"Huang, N., Yan, Z., & Yin, H. (2021). Effects of online\u2013offline service integration on e-healthcare providers: A quasi-natural experiment. Production and Operations Management, 30(8), 2359\u20132378. https:\/\/doi.org\/10.2139\/ssrn.3768055","journal-title":"Production and Operations Management"},{"issue":"17","key":"9766_CR13","doi-asserted-by":"publisher","first-page":"5130","DOI":"10.1080\/00207543.2020.1774090","volume":"59","author":"X Wang","year":"2021","unstructured":"Wang, X., Zhang, Z., Yang, L., & Zhao, J. (2021). Price and capacity decisions in a telemedicine service system under government subsidy policy. International Journal of Production Research, 59(17), 5130\u20135143. https:\/\/doi.org\/10.1080\/00207543.2020.1774090","journal-title":"International Journal of Production Research"},{"key":"9766_CR14","doi-asserted-by":"publisher","first-page":"66","DOI":"10.1016\/j.dss.2014.03.005","volume":"62","author":"U Varshney","year":"2014","unstructured":"Varshney, U. (2014). A model for improving quality of decisions in mobile health. Decision Support Systems, 62, 66\u201377. https:\/\/doi.org\/10.1016\/j.dss.2014.03.005","journal-title":"Decision Support Systems"},{"issue":"1","key":"9766_CR15","doi-asserted-by":"publisher","first-page":"4","DOI":"10.1080\/10810730.2013.864735","volume":"20","author":"A Chib","year":"2015","unstructured":"Chib, A., Van Velthoven, M. H., & Car, J. (2015). M-health adoption in low-resource environments: a review of the use of mobile healthcare in developing countries. Journal of Health Communication., 20(1), 4\u201334. https:\/\/doi.org\/10.1080\/10810730.2013.864735","journal-title":"Journal of Health Communication."},{"issue":"2","key":"9766_CR16","doi-asserted-by":"publisher","first-page":"102247","DOI":"10.1016\/j.ijinfomgt.2020.102247","volume":"56","author":"M Aboelmaged","year":"2021","unstructured":"Aboelmaged, M., Hashem, G., & Mouakket, S. (2021). Predicting subjective well-being among mHealth users: A readiness\u2013value model. International Journal of Information Management, 56(2), 102247. https:\/\/doi.org\/10.1016\/j.ijinfomgt.2020.102247","journal-title":"International Journal of Information Management"},{"issue":"5","key":"9766_CR17","doi-asserted-by":"publisher","first-page":"571","DOI":"10.1016\/j.omega.2011.11.005","volume":"40","author":"J Chen","year":"2012","unstructured":"Chen, J., Zhang, H., & Sun, Y. (2012). Implementing coordination contracts in a manufacturer stackelberg dual-channel supply chain. Omega, 40(5), 571\u2013583. https:\/\/doi.org\/10.1016\/j.omega.2011.11.005","journal-title":"Omega"},{"issue":"1","key":"9766_CR18","doi-asserted-by":"publisher","first-page":"93","DOI":"10.1111\/j.1937-5956.2004.tb00147.x","volume":"13","author":"A Tsay","year":"2004","unstructured":"Tsay, A., & Agrawal, N. (2004). Channel conflict and coordination in the e-commerce age. Production & Operations Management, 13(1), 93\u2013110. https:\/\/doi.org\/10.1111\/j.1937-5956.2004.tb00147.x","journal-title":"Production & Operations Management"},{"issue":"3","key":"9766_CR19","doi-asserted-by":"publisher","first-page":"935","DOI":"10.1016\/j.ejor.2016.11.016","volume":"259","author":"J Chen","year":"2017","unstructured":"Chen, J., Liang, L., Yao, D. Q., & Sun, S. (2017). Price and quality decisions in dual-channel supply chains. European Journal of Operational Research, 259(3), 935\u2013948. https:\/\/doi.org\/10.1016\/j.ejor.2016.11.016","journal-title":"European Journal of Operational Research"},{"key":"9766_CR20","doi-asserted-by":"publisher","first-page":"94250","DOI":"10.1007\/s10660-020-09425-0","volume":"4","author":"J Zhao","year":"2020","unstructured":"Zhao, J. (2020). Will the community o2o service supply channel benefit the elderly healthcare service supply chain? Electronic Commerce Research, 4, 94250. https:\/\/doi.org\/10.1007\/s10660-020-09425-0","journal-title":"Electronic Commerce Research"},{"issue":"4","key":"9766_CR21","doi-asserted-by":"publisher","first-page":"306","DOI":"10.1016\/j.jretconser.2009.02.006","volume":"16","author":"R Yan","year":"2009","unstructured":"Yan, R., & Pei, Z. (2009). Retail services and firm profit in a dual-channel market. Journal of Retailing & Consumer Services, 16(4), 306\u2013314. https:\/\/doi.org\/10.1016\/j.jretconser.2009.02.006","journal-title":"Journal of Retailing & Consumer Services"},{"issue":"21\u201322","key":"9766_CR22","doi-asserted-by":"publisher","first-page":"9454","DOI":"10.1016\/j.apm.2016.06.008","volume":"40","author":"R Batarfi","year":"2016","unstructured":"Batarfi, R., Jaber, M. Y., & Zanoni, S. (2016). Dual-channel supply chain: A strategy to maximize profit. Applied Mathematical Modelling, 40(21\u201322), 9454\u20139473. https:\/\/doi.org\/10.1016\/j.apm.2016.06.008","journal-title":"Applied Mathematical Modelling"},{"issue":"3","key":"9766_CR23","doi-asserted-by":"publisher","first-page":"507","DOI":"10.1007\/s10660-017-9269-4","volume":"18","author":"TM Rofin","year":"2018","unstructured":"Rofin, T. M., & Mahanty, B. (2018). Optimal dual-channel supply chain configuration for product categories with different customer preference of online channel. Electronic Commerce Research, 18(3), 507\u2013536. https:\/\/doi.org\/10.1007\/s10660-017-9269-4","journal-title":"Electronic Commerce Research"},{"key":"9766_CR24","doi-asserted-by":"publisher","first-page":"58","DOI":"10.1016\/j.cie.2017.01.024","volume":"106","author":"R Batarfi","year":"2017","unstructured":"Batarfi, R., Jaber, M. Y., & Aljazzar, S. M. (2017). A profit maximization for a reverse logistics dual-channel supply chain with a return policy. Computers and Industrial Engineering, 106, 58\u201383. https:\/\/doi.org\/10.1016\/j.cie.2017.01.024","journal-title":"Computers and Industrial Engineering"},{"key":"9766_CR25","doi-asserted-by":"publisher","first-page":"106988","DOI":"10.1016\/j.cie.2020.106988","volume":"151","author":"C Zhang","year":"2020","unstructured":"Zhang, C., Liu, Y., & Han, G. (2020). Two-stage pricing strategies of a dual-channel supply chain considering public green preference. Computers & Industrial Engineering, 151, 106988. https:\/\/doi.org\/10.1016\/j.cie.2020.106988","journal-title":"Computers & Industrial Engineering"},{"issue":"9","key":"9766_CR26","doi-asserted-by":"publisher","first-page":"899","DOI":"10.1016\/j.telpol.2016.07.001","volume":"40","author":"SM Kim","year":"2016","unstructured":"Kim, S. M. (2016). How can we make a socially optimal large-scale media platform? analysis of a monopolistic internet media platform using two-sided market theory. Telecommunications Policy, 40(9), 899\u2013918. https:\/\/doi.org\/10.1016\/j.telpol.2016.07.001","journal-title":"Telecommunications Policy"},{"issue":"3","key":"9766_CR27","doi-asserted-by":"publisher","first-page":"668","DOI":"10.1111\/j.1756-2171.2006.tb00037.x","volume":"37","author":"M Armstrong","year":"2006","unstructured":"Armstrong, M. (2006). Competition in two-sided markets. Rand Journal of Economics, 37(3), 668\u2013691.","journal-title":"Rand Journal of Economics"},{"issue":"4","key":"9766_CR28","doi-asserted-by":"publisher","first-page":"1011","DOI":"10.1111\/j.1530-9134.2009.00236.x","volume":"18","author":"A Hagiu","year":"2009","unstructured":"Hagiu, A. (2009). Two-sided platforms: Product variety and pricing structures. Journal of Economics & Management Strategy, 18(4), 1011\u20131043. https:\/\/doi.org\/10.1111\/j.1530-9134.2009.00236.x","journal-title":"Journal of Economics & Management Strategy"},{"issue":"4","key":"9766_CR29","doi-asserted-by":"publisher","first-page":"933","DOI":"10.1287\/mnsc.1120.1577","volume":"59","author":"A Hagiu","year":"2013","unstructured":"Hagiu, A., & Spulber, D. (2013). First-party content and coordination in two-sided markets. Management Science, 59(4), 933\u2013949.","journal-title":"Management Science"},{"issue":"13","key":"9766_CR30","doi-asserted-by":"publisher","first-page":"3808","DOI":"10.1080\/00207543.2016.1148275","volume":"54","author":"G Dou","year":"2016","unstructured":"Dou, G., He, P., & Xu, X. (2016). One-side value-added service investment and pricing strategies for a two-sided platform. International Journal of Production Research, 54(13), 3808\u20133821. https:\/\/doi.org\/10.1080\/00207543.2016.1148275","journal-title":"International Journal of Production Research"},{"issue":"5","key":"9766_CR31","doi-asserted-by":"publisher","first-page":"937","DOI":"10.1108\/K-06-2017-0215","volume":"47","author":"G Dou","year":"2018","unstructured":"Dou, G., Lin, X., & Xu, X. (2018). Value-added service investment strategy of a two-sided platform with the negative intra-group network externality. Kybernetes, 47(5), 937\u2013956. https:\/\/doi.org\/10.1108\/K-06-2017-0215","journal-title":"Kybernetes"},{"issue":"1","key":"9766_CR32","doi-asserted-by":"publisher","first-page":"217","DOI":"10.1287\/isre.2019.0882","volume":"31","author":"B Tan","year":"2020","unstructured":"Tan, B., Anderson, E. G., Jr., & Parker, G. G. (2020). Platform pricing and investment to drive third-party value creation in two-sided networks. Information Systems Research, 31(1), 217\u2013239. https:\/\/doi.org\/10.1287\/isre.2019.0882","journal-title":"Information Systems Research"},{"key":"9766_CR33","doi-asserted-by":"publisher","first-page":"102424","DOI":"10.1016\/j.omega.2021.102424","volume":"103","author":"B He","year":"2021","unstructured":"He, B., Gupta, V., & Mirchandani, P. (2021). Online selling through O2O platform or on your own? Strategic implications for local brick-and-mortar stores. Omega, 103, 102424. https:\/\/doi.org\/10.1016\/j.omega.2021.102424","journal-title":"Omega"},{"issue":"6","key":"9766_CR34","doi-asserted-by":"publisher","first-page":"4415","DOI":"10.2139\/ssrn.3738426","volume":"68","author":"P Huang","year":"2022","unstructured":"Huang, P., Lyu, G., & Xu, Y. (2022). Quality regulation on two-sided platforms: Exclusion, subsidization, and first-party applications. Management Science, 68(6), 4415\u20134434. https:\/\/doi.org\/10.2139\/ssrn.3738426","journal-title":"Management Science"},{"issue":"4","key":"9766_CR35","doi-asserted-by":"publisher","first-page":"535","DOI":"10.1287\/mnsc.43.4.535","volume":"43","author":"MA Cohen","year":"1997","unstructured":"Cohen, M. A., & Whang, S. (1997). Competing in product and service: A product life-cycle model. Management science, 43(4), 535\u2013545. https:\/\/doi.org\/10.1287\/mnsc.43.4.535","journal-title":"Management science"},{"issue":"1","key":"9766_CR36","doi-asserted-by":"publisher","first-page":"66","DOI":"10.1590\/S0042-96862000000100007","volume":"78","author":"F Castro-Leal","year":"2000","unstructured":"Castro-Leal, F., Dayton, J., & Demery, L. (2000). Public spending on health care in Africa: Do the poor benefit? Bulletin of the World health Organization, 78(1), 66\u201374. https:\/\/doi.org\/10.1590\/S0042-96862000000100007","journal-title":"Bulletin of the World health Organization"},{"issue":"1","key":"9766_CR37","doi-asserted-by":"publisher","first-page":"312","DOI":"10.1016\/j.ijpe.2012.05.014","volume":"139","author":"B Dan","year":"2012","unstructured":"Dan, B., Xu, G., & Liu, C. (2012). Pricing policies in a dual-channel supply chain with retail services. International Journal of Production Economics, 139(1), 312\u2013320. https:\/\/doi.org\/10.1016\/j.ijpe.2012.05.014","journal-title":"International Journal of Production Economics"}],"container-title":["Electronic Commerce Research"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s10660-023-09766-6.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/article\/10.1007\/s10660-023-09766-6\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s10660-023-09766-6.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,9,5]],"date-time":"2025-09-05T18:25:39Z","timestamp":1757096739000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/s10660-023-09766-6"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023,12,6]]},"references-count":37,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2025,8]]}},"alternative-id":["9766"],"URL":"https:\/\/doi.org\/10.1007\/s10660-023-09766-6","relation":{},"ISSN":["1389-5753","1572-9362"],"issn-type":[{"value":"1389-5753","type":"print"},{"value":"1572-9362","type":"electronic"}],"subject":[],"published":{"date-parts":[[2023,12,6]]},"assertion":[{"value":"27 September 2023","order":1,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"6 December 2023","order":2,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}},{"order":1,"name":"Ethics","group":{"name":"EthicsHeading","label":"Declarations"}},{"value":"We declare that we have no financial and personal relationships with other people or organizations that can inappropriately influence our work.","order":2,"name":"Ethics","group":{"name":"EthicsHeading","label":"Conflict of interest"}}]}}