{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,15]],"date-time":"2026-05-15T13:40:53Z","timestamp":1778852453208,"version":"3.51.4"},"reference-count":24,"publisher":"Springer Science and Business Media LLC","issue":"1","license":[{"start":{"date-parts":[[2021,4,15]],"date-time":"2021-04-15T00:00:00Z","timestamp":1618444800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"},{"start":{"date-parts":[[2021,4,15]],"date-time":"2021-04-15T00:00:00Z","timestamp":1618444800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"}],"funder":[{"DOI":"10.13039\/501100001809","name":"National Natural Science Foundation of China","doi-asserted-by":"publisher","award":["71701037"],"award-info":[{"award-number":["71701037"]}],"id":[{"id":"10.13039\/501100001809","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Fuzzy Optim Decis Making"],"published-print":{"date-parts":[[2022,3]]},"DOI":"10.1007\/s10700-021-09359-8","type":"journal-article","created":{"date-parts":[[2021,4,15]],"date-time":"2021-04-15T16:04:44Z","timestamp":1618502684000},"page":"21-44","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":26,"title":["Selecting products through text reviews: An MCDM method incorporating personalized heuristic judgments in the prospect theory"],"prefix":"10.1007","volume":"21","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-8811-9652","authenticated-orcid":false,"given":"Meng","family":"Zhao","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Xinyuan","family":"Shen","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Huchang","family":"Liao","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Mingyao","family":"Cai","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2021,4,15]]},"reference":[{"issue":"3","key":"9359_CR1","doi-asserted-by":"publisher","first-page":"345","DOI":"10.1509\/jmkr.43.3.345","volume":"43","author":"JA Chevalier","year":"2006","unstructured":"Chevalier, J. A., & Mayzlin, D. (2006). The effect of word of mouth on sales: Online book reviews. Journal of Marketing Research, 43(3), 345\u2013354.","journal-title":"Journal of Marketing Research"},{"issue":"3","key":"9359_CR2","doi-asserted-by":"publisher","first-page":"291","DOI":"10.1287\/isre.1080.0193","volume":"19","author":"C Forman","year":"2008","unstructured":"Forman, C., Ghose, A., & Wiesenfeld, B. (2008). Examining the relationship between reviews and sales: The role of reviewer identity disclosure in electronic markets. Information Systems Research, 19(3), 291\u2013313.","journal-title":"Information Systems Research"},{"issue":"4","key":"9359_CR3","doi-asserted-by":"publisher","first-page":"279","DOI":"10.1086\/256692","volume":"56","author":"M Friedman","year":"1948","unstructured":"Friedman, M., & Savage, L. J. (1948). The utility analysis of choices involving risk. Journal of Political Economy, 56(4), 279\u2013304.","journal-title":"Journal of Political Economy"},{"issue":"1","key":"9359_CR4","doi-asserted-by":"publisher","first-page":"451","DOI":"10.1146\/annurev-psych-120709-145346","volume":"62","author":"G Gigerenzer","year":"2011","unstructured":"Gigerenzer, G., & Gaissmaier, W. (2011). Heuristic decision making. Annual Review of Psychology, 62(1), 451\u2013482.","journal-title":"Annual Review of Psychology"},{"key":"9359_CR5","doi-asserted-by":"publisher","DOI":"10.1080\/01605682.2020.1806741","author":"X Gou","year":"2020","unstructured":"Gou, X., Xu, Z., Liao, H., & Herrera, F. (2020). Probabilistic double hierarchy linguistic term set and its use in designing an improved VIKOR method: The application in smart healthcare. Journal of the Operational Research Society. https:\/\/doi.org\/10.1080\/01605682.2020.1806741.","journal-title":"Journal of the Operational Research Society"},{"key":"9359_CR6","doi-asserted-by":"crossref","unstructured":"Gu, J., Zheng, Y., Tian, X., & Xu, Z. (2020). A decision-making framework based on prospect theory with probabilistic linguistic term sets. Journal of the Operational Research Society, 1\u201310.","DOI":"10.1080\/01605682.2019.1701957"},{"issue":"2","key":"9359_CR7","doi-asserted-by":"publisher","first-page":"310","DOI":"10.1016\/j.econlet.2012.11.013","volume":"118","author":"J Haug","year":"2013","unstructured":"Haug, J., Hens, T., & Woehrmann, P. (2013). Risk aversion in the large and in the small. Economics Letters, 118(2), 310\u2013313.","journal-title":"Economics Letters"},{"issue":"2","key":"9359_CR8","doi-asserted-by":"publisher","first-page":"263","DOI":"10.2307\/1914185","volume":"47","author":"D Kahneman","year":"1979","unstructured":"Kahneman, D., & Tversky, A. (1979). Prospect thoery: An analysis of decision under risk. Econometrica, 47(2), 263\u2013292.","journal-title":"Econometrica"},{"key":"9359_CR9","doi-asserted-by":"publisher","first-page":"341","DOI":"10.1016\/j.ins.2017.06.035","volume":"415\u2013416","author":"H Liao","year":"2017","unstructured":"Liao, H., Jiang, L., Xu, Z., Xu, J., & Herrera, F. (2017). A linear programming method for multiple criteria decision making with probabilistic linguistic information. Information Sciences, 415\u2013416, 341\u2013355.","journal-title":"Information Sciences"},{"issue":"1","key":"9359_CR10","doi-asserted-by":"publisher","first-page":"81","DOI":"10.1007\/s10700-019-09309-5","volume":"19","author":"H Liao","year":"2020","unstructured":"Liao, H., Mi, X., & Xu, Z. (2020). A survey of decision-making methods with probabilistic linguistic information: bibliometrics, preliminaries, methodologies, applications and future directions. Fuzzy Optimization and Decision Making, 19(1), 81\u2013134.","journal-title":"Fuzzy Optimization and Decision Making"},{"key":"9359_CR11","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1016\/j.omega.2018.01.008","volume":"83","author":"J Liu","year":"2019","unstructured":"Liu, J., Liao, X., Huang, W., & Liao, X. (2019). Market segmentation: A multiple criteria approach combining preference analysis and segmentation decision. Omega, 83, 1\u201313.","journal-title":"Omega"},{"key":"9359_CR12","doi-asserted-by":"publisher","first-page":"441","DOI":"10.1016\/j.ins.2019.02.022","volume":"485","author":"P Liu","year":"2019","unstructured":"Liu, P., & Teng, F. (2019). Probabilistic linguistic TODIM method for selecting products through online product reviews. Information Sciences, 485, 441\u2013455.","journal-title":"Information Sciences"},{"key":"9359_CR13","doi-asserted-by":"publisher","first-page":"149","DOI":"10.1016\/j.inffus.2016.11.012","volume":"36","author":"Y Liu","year":"2017","unstructured":"Liu, Y., Bi, J. W., & Fan, Z. P. (2017a). Ranking products through online reviews: A method based on sentiment analysis technique and intuitionistic fuzzy set theory. Information Fusion, 36, 149\u2013161.","journal-title":"Information Fusion"},{"issue":"6","key":"9359_CR14","doi-asserted-by":"publisher","first-page":"1497","DOI":"10.1142\/S021962201750033X","volume":"16","author":"Y Liu","year":"2017","unstructured":"Liu, Y., Bi, J. W., & Fan, Z. P. (2017b). A method for ranking products through online reviews based on sentiment classification and interval-valued intuitionistic fuzzy topsis. International Journal of Information Technology and Decision Making, 16(6), 1497\u20131522.","journal-title":"International Journal of Information Technology and Decision Making"},{"issue":"5","key":"9359_CR15","doi-asserted-by":"publisher","first-page":"449","DOI":"10.1002\/cb.1731","volume":"17","author":"NH Nazlan","year":"2018","unstructured":"Nazlan, N. H., Tanford, S., & Montgomery, R. (2018). The effect of availability heuristics in online consumer reviews. Journal of Consumer Behaviour, 17(5), 449\u2013460.","journal-title":"Journal of Consumer Behaviour"},{"key":"9359_CR16","doi-asserted-by":"publisher","first-page":"128","DOI":"10.1016\/j.ins.2016.06.021","volume":"369","author":"Q Pang","year":"2016","unstructured":"Pang, Q., Wang, H., & Xu, Z. (2016). Probabilistic linguistic term sets in multi-attribute group decision making. Information Sciences, 369, 128\u2013143.","journal-title":"Information Sciences"},{"key":"9359_CR17","doi-asserted-by":"publisher","first-page":"67","DOI":"10.1016\/j.annals.2014.10.007","volume":"50","author":"S Park","year":"2015","unstructured":"Park, S., & Nicolau, J. L. (2015). Asymmetric effects of online consumer reviews. Annals of Tourism Research, 50, 67\u201383.","journal-title":"Annals of Tourism Research"},{"issue":"4","key":"9359_CR18","doi-asserted-by":"publisher","first-page":"296","DOI":"10.1207\/S15327957PSPR0504_2","volume":"5","author":"P Rozin","year":"2001","unstructured":"Rozin, P., & Royzman, E. B. (2001). Negativity bias, negativity dominance, and contagion. Personality and Social Psychology Review, 5(4), 296\u2013320.","journal-title":"Personality and Social Psychology Review"},{"key":"9359_CR19","unstructured":"Socher, R., Perelygin, A., Wu, J. Y., Chuang, J., Manning, C. D., Ng, A. Y., & Potts, C. (2013). Recursive deep models for semantic compositionality over a sentiment treebank. In Proceedings of the Conference EMNLP 2013\u20132013 Conference on Empirical Methods in Natural Language Processing, (pp. 1631\u20131642)."},{"issue":"1","key":"9359_CR20","doi-asserted-by":"publisher","first-page":"67","DOI":"10.1037\/0033-2909.110.1.67","volume":"110","author":"SE Taylor","year":"1991","unstructured":"Taylor, S. E. (1991). Asymmetrical effects of positive and negative events: The mobilization-minimization hypothesis. Psychological Bulletin, 110(1), 67\u201385.","journal-title":"Psychological Bulletin"},{"key":"9359_CR21","doi-asserted-by":"crossref","unstructured":"Tian, X., Niu, M., Zhang, W., Li, L., & Herrera-Viedma, E. (2020). A novel TODIM based on prospect theory to select green supplier with q-rung orthopair fuzzy set. Technological and Economic Development of Economy, 1\u201327.","DOI":"10.3846\/tede.2020.12736"},{"issue":"4","key":"9359_CR22","doi-asserted-by":"publisher","first-page":"297","DOI":"10.1007\/BF00122574","volume":"5","author":"A Tversky","year":"1992","unstructured":"Tversky, A., & Kahneman, D. (1992). Advances in prospect theory: Cumulative representation of uncertainty. Journal of Risk and Uncertainty, 5(4), 297\u2013323.","journal-title":"Journal of Risk and Uncertainty"},{"issue":"2","key":"9359_CR23","doi-asserted-by":"publisher","first-page":"144","DOI":"10.2501\/JAR-2017-022","volume":"57","author":"Y Yoon","year":"2017","unstructured":"Yoon, Y., Polpanumas, C., & Park, Y. J. (2017). The impact of word of mouth via twitter on moviegoers\u2019 decisions and film revenues: Revisiting prospect theory: How WOM about movies drives loss-aversion and reference-dependence behaviors. Journal of Advertising Research, 57(2), 144\u2013158.","journal-title":"Journal of Advertising Research"},{"issue":"3","key":"9359_CR24","doi-asserted-by":"publisher","first-page":"528","DOI":"10.1080\/01605682.2018.1557021","volume":"71","author":"D Zhang","year":"2020","unstructured":"Zhang, D., Wu, C., & Liu, J. (2020). Ranking products with online reviews: A novel method based on hesitant fuzzy set and sentiment word framework. Journal of the Operational Research Society, 71(3), 528\u2013542.","journal-title":"Journal of the Operational Research Society"}],"container-title":["Fuzzy Optimization and Decision Making"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s10700-021-09359-8.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/article\/10.1007\/s10700-021-09359-8\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s10700-021-09359-8.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,2,12]],"date-time":"2022-02-12T19:17:01Z","timestamp":1644693421000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/s10700-021-09359-8"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,4,15]]},"references-count":24,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2022,3]]}},"alternative-id":["9359"],"URL":"https:\/\/doi.org\/10.1007\/s10700-021-09359-8","relation":{},"ISSN":["1568-4539","1573-2908"],"issn-type":[{"value":"1568-4539","type":"print"},{"value":"1573-2908","type":"electronic"}],"subject":[],"published":{"date-parts":[[2021,4,15]]},"assertion":[{"value":"25 March 2021","order":1,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"15 April 2021","order":2,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}}]}}