{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,12]],"date-time":"2026-07-12T14:10:13Z","timestamp":1783865413326,"version":"3.55.0"},"reference-count":51,"publisher":"Springer Science and Business Media LLC","issue":"6","license":[{"start":{"date-parts":[[2017,5,19]],"date-time":"2017-05-19T00:00:00Z","timestamp":1495152000000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Inf Syst Front"],"published-print":{"date-parts":[[2017,12]]},"DOI":"10.1007\/s10796-017-9766-y","type":"journal-article","created":{"date-parts":[[2017,5,19]],"date-time":"2017-05-19T09:47:37Z","timestamp":1495187257000},"page":"1261-1271","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":46,"title":["How user relationships affect user perceived value propositions of enterprises on social commerce platforms"],"prefix":"10.1007","volume":"19","author":[{"given":"Chengde","family":"Zheng","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Xiaofeng","family":"Yu","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Qiming","family":"Jin","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"297","published-online":{"date-parts":[[2017,5,19]]},"reference":[{"issue":"6\u20137","key":"9766_CR1","doi-asserted-by":"crossref","first-page":"493","DOI":"10.1002\/smj.187","volume":"22","author":"R Amit","year":"2001","unstructured":"Amit, R., & Zott, C. (2001). Value creation in e-business. Strategic Management Journal, 22(6\u20137), 493\u2013520.","journal-title":"Strategic Management Journal"},{"issue":"3","key":"9766_CR2","first-page":"1","volume":"84","author":"JC Anderson","year":"2006","unstructured":"Anderson, J. C., & Narus, J. A. (2006). Customer value propositions in business markets. Harvard Business Review, 84(3), 1\u201311.","journal-title":"Harvard Business Review"},{"issue":"3","key":"9766_CR3","doi-asserted-by":"crossref","first-page":"335","DOI":"10.1177\/1470593106066795","volume":"6","author":"D Ballantyne","year":"2006","unstructured":"Ballantyne, D., & Varey, R. J. (2006). Creating value-in-use through marketing interaction: The exchange logic of relating, communicating and knowing. Marketing Theory, 6(3), 335\u2013348.","journal-title":"Marketing Theory"},{"issue":"2","key":"9766_CR4","doi-asserted-by":"crossref","first-page":"187","DOI":"10.1016\/S0167-9236(03)00006-X","volume":"37","author":"P Bharati","year":"2004","unstructured":"Bharati, P., & Chaudhury, A. (2004). An empirical investigation of decision-making satisfaction in web-based decision support systems. Decision Support Systems, 37(2), 187\u2013197.","journal-title":"Decision Support Systems"},{"issue":"3","key":"9766_CR5","doi-asserted-by":"crossref","first-page":"229","DOI":"10.1108\/10662240810883290","volume":"18","author":"CM Cheung","year":"2008","unstructured":"Cheung, C. M., Lee, M. K., & Rabjohn, N. (2008). The impact of electronic word-of-mouth: The adoption of online opinions in online customer communities. Internet Research, 18(3), 229\u2013247.","journal-title":"Internet Research"},{"issue":"4","key":"9766_CR6","doi-asserted-by":"crossref","first-page":"9","DOI":"10.2753\/JEC1086-4415130402","volume":"13","author":"MY Cheung","year":"2009","unstructured":"Cheung, M. Y., et al. (2009). Credibility of electronic word-of-mouth: Informational and normative determinants of on-line consumer recommendations. International Journal of Electronic Commerce, 13(4), 9\u201338.","journal-title":"International Journal of Electronic Commerce"},{"issue":"3","key":"9766_CR7","doi-asserted-by":"crossref","first-page":"1872","DOI":"10.1016\/j.dss.2006.04.001","volume":"42","author":"C-M Chiu","year":"2006","unstructured":"Chiu, C.-M., Hsu, M.-H., & Wang, E. T. (2006). Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories. Decision Support Systems, 42(3), 1872\u20131888.","journal-title":"Decision Support Systems"},{"issue":"3","key":"9766_CR8","doi-asserted-by":"crossref","first-page":"215","DOI":"10.1016\/S0378-8733(01)00041-7","volume":"23","author":"R Cross","year":"2001","unstructured":"Cross, R., Borgatti, S. P., & Parker, A. (2001). Beyond answers: Dimensions of the advice network. Social Networks, 23(3), 215\u2013235.","journal-title":"Social Networks"},{"issue":"1","key":"9766_CR9","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1002\/meet.2011.14504801096","volume":"48","author":"RG Curty","year":"2011","unstructured":"Curty, R. G., & Zhang, P. (2011). Social commerce: Looking back and forward. Proceedings of the American Society for Information Science and Technology, 48(1), 1\u201310.","journal-title":"Proceedings of the American Society for Information Science and Technology"},{"key":"9766_CR10","doi-asserted-by":"crossref","first-page":"9","DOI":"10.1080\/07421222.2003.11045748","volume":"19","author":"WH DeLone","year":"2003","unstructured":"DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of informantion systems success: A ten-year update. Journal of Management Information Systems, 19, 9\u201330.","journal-title":"Journal of Management Information Systems"},{"issue":"1","key":"9766_CR11","doi-asserted-by":"crossref","first-page":"31","DOI":"10.1080\/10864415.2004.11044317","volume":"9","author":"WH DeLone","year":"2004","unstructured":"DeLone, W. H., & McLean, E. R. (2004). Measuring electronic commerce success: Applying the DeLone & McLean information systems success model. International Journal of Electronic Commerce, 9(1), 31\u201347.","journal-title":"International Journal of Electronic Commerce"},{"key":"9766_CR12","unstructured":"Dennison, G., Bourdage-Braun, S., & Chetuparambil, M. (2009). Social commerce defined. IBM White Paper."},{"issue":"2","key":"9766_CR13","doi-asserted-by":"crossref","first-page":"259","DOI":"10.2307\/248851","volume":"12","author":"WJ Doll","year":"1988","unstructured":"Doll, W. J., & Torkzadeh, G. (1988). The measurement of end-user computing satisfaction. MIS Quarterly, 12(2), 259\u2013274.","journal-title":"MIS Quarterly"},{"key":"9766_CR14","doi-asserted-by":"crossref","first-page":"35","DOI":"10.2307\/1251829","volume":"61","author":"PM Doney","year":"1997","unstructured":"Doney, P. M., & Cannon, J. P. (1997). An examination of the nature of trust in buyer-seller relationships. Journal of Marketing, 61, 35\u201351.","journal-title":"Journal of Marketing"},{"issue":"4","key":"9766_CR15","doi-asserted-by":"crossref","first-page":"375","DOI":"10.1108\/00330330910998039","volume":"43","author":"M Gaffney","year":"2009","unstructured":"Gaffney, M., & Rafferty, P. (2009). Making the long tail visible: social networking sites and independent music discovery. (Translated from English). Program, 43(4), 375\u2013391 (in English).","journal-title":"Program"},{"key":"9766_CR16","doi-asserted-by":"crossref","first-page":"51","DOI":"10.2307\/30036519","volume":"27","author":"D Gefen","year":"2003","unstructured":"Gefen, D., Karahanna, E., & Straub, D. W. (2003). Trust and TAM in online shopping: An integrated model. MIS Quarterly, 27, 51\u201390.","journal-title":"MIS Quarterly"},{"issue":"2","key":"9766_CR17","doi-asserted-by":"crossref","first-page":"238","DOI":"10.2307\/4131473","volume":"49","author":"DE Gibbons","year":"2004","unstructured":"Gibbons, D. E. (2004). Friendship and advice networks in the context of changing professional values. Administrative Science Quarterly, 49(2), 238\u2013262.","journal-title":"Administrative Science Quarterly"},{"issue":"1","key":"9766_CR18","doi-asserted-by":"crossref","first-page":"201","DOI":"10.2307\/202051","volume":"1","author":"M Granovetter","year":"1983","unstructured":"Granovetter, M. (1983). The strength of weak ties: A network theory revisited. Sociological Theory, 1(1), 201\u2013233.","journal-title":"Sociological Theory"},{"issue":"4","key":"9766_CR19","doi-asserted-by":"crossref","first-page":"485","DOI":"10.2501\/S002184990707050X","volume":"47","author":"KH Hung","year":"2007","unstructured":"Hung, K. H., & Li, S. Y. (2007). The influence of eWOM on virtual consumer communities: Social capital, consumer learning, and behavioral outcomes. Journal of Advertising Research, 47(4), 485.","journal-title":"Journal of Advertising Research"},{"issue":"3","key":"9766_CR20","doi-asserted-by":"crossref","first-page":"99","DOI":"10.2753\/JOA0091-3367400308","volume":"40","author":"K Hung","year":"2011","unstructured":"Hung, K., Li, S. Y., & Tse, D. K. (2011). Interpersonal trust and platform credibility in a Chinese multibrand online community. Journal of Advertising, 40(3), 99\u2013112.","journal-title":"Journal of Advertising"},{"key":"9766_CR21","doi-asserted-by":"crossref","first-page":"277","DOI":"10.2307\/2393414","volume":"38","author":"H Ibarra","year":"1993","unstructured":"Ibarra, H., & Andrews, S. B. (1993). Power, social influence, and sense making: Effects of network centrality and proximity on employee perceptions. Administrative Science Quarterly, 38, 277\u2013303.","journal-title":"Administrative Science Quarterly"},{"issue":"4","key":"9766_CR22","doi-asserted-by":"crossref","first-page":"620","DOI":"10.1103\/PhysRev.106.620","volume":"106","author":"ET Jaynes","year":"1957","unstructured":"Jaynes, E. T. (1957). Information theory and statistical mechanics. Physical Review, 106(4), 620\u2013631.","journal-title":"Physical Review"},{"issue":"2","key":"9766_CR23","doi-asserted-by":"crossref","first-page":"544","DOI":"10.1016\/j.dss.2007.07.001","volume":"44","author":"DJ Kim","year":"2008","unstructured":"Kim, D. J., Ferrin, D. L., & Rao, H. R. (2008). A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents. Decision Support Systems, 44(2), 544\u2013564.","journal-title":"Decision Support Systems"},{"issue":"6","key":"9766_CR24","doi-asserted-by":"crossref","first-page":"228","DOI":"10.1016\/j.im.2011.05.004","volume":"48","author":"H-W Kim","year":"2011","unstructured":"Kim, H.-W., Gupta, S., & Koh, J. (2011). Investigating the intention to purchase digital items in social networking communities: A customer value perspective. Information Management, 48(6), 228\u2013234.","journal-title":"Information Management"},{"key":"9766_CR25","doi-asserted-by":"crossref","first-page":"59","DOI":"10.2307\/25148668","volume":"29","author":"D-G Ko","year":"2005","unstructured":"Ko, D.-G., Kirsch, L. J., & King, W. R. (2005). Antecedents of knowledge transfer from consultants to clients in enterprise system implementations. MIS Quarterly, 29, 59\u201385.","journal-title":"MIS Quarterly"},{"issue":"4","key":"9766_CR26","doi-asserted-by":"crossref","first-page":"941","DOI":"10.2307\/25148760","volume":"30","author":"SYX Komiak","year":"2006","unstructured":"Komiak, S. Y. X., & Benbasat, I. (2006). The effects of personalizaion and familiarity on trust and adoption of recommendation agents. MIS Quarterly, 30(4), 941\u2013960.","journal-title":"MIS Quarterly"},{"issue":"11","key":"9766_CR27","doi-asserted-by":"crossref","first-page":"1477","DOI":"10.1287\/mnsc.1030.0136","volume":"50","author":"DZ Levin","year":"2004","unstructured":"Levin, D. Z., & Cross, R. (2004). The strength of weak ties you can trust: The mediating role of trust in effective knowledge transfer. Management Science, 50(11), 1477\u20131490.","journal-title":"Management Science"},{"issue":"2","key":"9766_CR28","doi-asserted-by":"crossref","first-page":"5","DOI":"10.2753\/JEC1086-4415160201","volume":"16","author":"T-P Liang","year":"2011","unstructured":"Liang, T.-P., & Turban, E. (2011). Introduction to the special issue social commerce: A research framework for social commerce. International Journal of Electronic Commerce, 16(2), 5\u201314.","journal-title":"International Journal of Electronic Commerce"},{"issue":"3","key":"9766_CR29","doi-asserted-by":"crossref","first-page":"45","DOI":"10.2753\/MIS0742-1222230303","volume":"23","author":"T-P Liang","year":"2006","unstructured":"Liang, T.-P., Lai, H.-J., & Ku, Y.-C. (2006). Personalized content recommendation and user satisfaction: Theoretical synthesis and empirical findings. Journal of Management Information Systems, 23(3), 45\u201370.","journal-title":"Journal of Management Information Systems"},{"key":"9766_CR30","doi-asserted-by":"crossref","first-page":"285","DOI":"10.1057\/palgrave.jibs.8490953","volume":"32","author":"IM Manev","year":"2001","unstructured":"Manev, I. M., & Stevenson, W. B. (2001). Nationality, cultural distance, and expatriate status: Effects on the managerial network in a multinational enterprise. Journal of International Business Studies, 32, 285\u2013303.","journal-title":"Journal of International Business Studies"},{"issue":"1","key":"9766_CR31","doi-asserted-by":"crossref","first-page":"57","DOI":"10.1016\/0378-8733(88)90010-X","volume":"10","author":"PV Marsden","year":"1988","unstructured":"Marsden, P. V. (1988). Homogeneity in confiding relations. Social Networks, 10(1), 57\u201376.","journal-title":"Social Networks"},{"issue":"3","key":"9766_CR32","doi-asserted-by":"crossref","first-page":"334","DOI":"10.1287\/isre.13.3.334.81","volume":"13","author":"DH McKnight","year":"2002","unstructured":"McKnight, D. H., Choudhury, V., & Kacmar, C. (2002). Developing and validating trust measures for electronic commerce: An integrative typology. Information Systems Research, 13(3), 334\u2013359.","journal-title":"Information Systems Research"},{"issue":"2","key":"9766_CR33","doi-asserted-by":"crossref","first-page":"138","DOI":"10.1016\/j.intmar.2009.02.009","volume":"23","author":"KB Murray","year":"2009","unstructured":"Murray, K. B., & H\u00e4ubl, G. (2009). Personalization without interrogation: Towards more effective interactions between consumers and feature-based recommendation agents. Journal of Interactive Marketing, 23(2), 138\u2013146.","journal-title":"Journal of Interactive Marketing"},{"issue":"3","key":"9766_CR34","doi-asserted-by":"crossref","first-page":"392","DOI":"10.5465\/amr.2002.7389914","volume":"27","author":"S Nambisan","year":"2002","unstructured":"Nambisan, S. (2002). Designing virtual customer environments for new product development: Toward a theory. Academy of Management Review, 27(3), 392\u2013413.","journal-title":"Academy of Management Review"},{"issue":"10","key":"9766_CR35","doi-asserted-by":"crossref","first-page":"1494","DOI":"10.1287\/mnsc.1050.0400","volume":"51","author":"GG Parker","year":"2005","unstructured":"Parker, G. G., & Alstyne, M. W. V. (2005). Two-sided network effects: A theory of information product design. Management Science, 51(10), 1494\u20131504.","journal-title":"Management Science"},{"key":"9766_CR36","doi-asserted-by":"crossref","first-page":"673","DOI":"10.2307\/2657354","volume":"62","author":"JM Podolny","year":"1997","unstructured":"Podolny, J. M., & Baron, J. N. (1997). Resources and relationships: Social networks and mobility in the workplace. American Sociological Review, 62, 673\u2013693.","journal-title":"American Sociological Review"},{"issue":"6","key":"9766_CR37","doi-asserted-by":"crossref","first-page":"1425","DOI":"10.1287\/mnsc.1110.1648","volume":"59","author":"SK Shriver","year":"2013","unstructured":"Shriver, S. K., Nair, H. S., & Hofstetter, R. (2013). Social ties and user-generated content: Evidence from an online social network. Management Science, 59(6), 1425\u20131443.","journal-title":"Management Science"},{"issue":"2","key":"9766_CR38","doi-asserted-by":"crossref","first-page":"215","DOI":"10.1509\/jmkr.47.2.215","volume":"47","author":"AT Stephen","year":"2010","unstructured":"Stephen, A. T., & Toubia, O. (2010). Deriving value from social commerce networks. Journal of Marketing Research, 47(2), 215\u2013228.","journal-title":"Journal of Marketing Research"},{"issue":"1","key":"9766_CR39","doi-asserted-by":"crossref","first-page":"5","DOI":"10.1287\/orsc.14.1.5.12810","volume":"14","author":"KJ Stewart","year":"2003","unstructured":"Stewart, K. J. (2003). Trust transfer on the world wide web. Organization Science, 14(1), 5\u201317.","journal-title":"Organization Science"},{"issue":"4","key":"9766_CR40","doi-asserted-by":"crossref","first-page":"710","DOI":"10.5465\/AMJ.2005.17843947","volume":"48","author":"FF Suarez","year":"2005","unstructured":"Suarez, F. F. (2005). Network effects revisited: The role of strong ties in technology selection. Academy of Management Journal, 48(4), 710\u2013720.","journal-title":"Academy of Management Journal"},{"key":"9766_CR41","volume-title":"The wisdom of crowds: Why the many are smarter and how collective wisdom shapes business, economies, societies, and nations","author":"J Surowiecki","year":"2004","unstructured":"Surowiecki, J. (2004). The wisdom of crowds: Why the many are smarter and how collective wisdom shapes business, economies, societies, and nations. New York: Doubleday."},{"issue":"3","key":"9766_CR42","doi-asserted-by":"crossref","first-page":"400","DOI":"10.1287\/mksc.1060.0224","volume":"26","author":"C Van den Bulte","year":"2007","unstructured":"Van den Bulte, C., & Joshi, Y. V. (2007). New product diffusion with influentials and imitators. Marketing Science, 26(3), 400\u2013421.","journal-title":"Marketing Science"},{"issue":"4","key":"9766_CR43","doi-asserted-by":"crossref","first-page":"466","DOI":"10.1016\/j.dss.2009.04.013","volume":"47","author":"J-C Wang","year":"2009","unstructured":"Wang, J.-C., & Chiang, M.-J. (2009). Social interaction and continuance intention in online auctions: A social capital perspective. Decision Support Systems, 47(4), 466\u2013476.","journal-title":"Decision Support Systems"},{"issue":"1","key":"9766_CR44","doi-asserted-by":"crossref","first-page":"137","DOI":"10.2307\/25148784","volume":"31","author":"B Xiao","year":"2007","unstructured":"Xiao, B., & Benbasat, I. (2007). Electronic commerce product recommendation agents: Use, characteristics, and impact. MIS Quarterly, 31(1), 137\u2013209.","journal-title":"MIS Quarterly"},{"issue":"2","key":"9766_CR45","doi-asserted-by":"crossref","first-page":"634","DOI":"10.1016\/j.chb.2010.04.014","volume":"27","author":"Q Ye","year":"2011","unstructured":"Ye, Q., et al. (2011). The influence of user-generated content on traveler behavior: An empirical investigation on the effects of e-word-of-mouth to hotel online bookings. Computers in Human Behavior, 27(2), 634\u2013639.","journal-title":"Computers in Human Behavior"},{"key":"9766_CR46","unstructured":"Zhao, J. (2013). Case study on social electronic commerce modle based on grounded theory. Master theis, Nanjing: Nanjing University."},{"issue":"3","key":"9766_CR47","doi-asserted-by":"crossref","first-page":"449","DOI":"10.1108\/13673271011050157","volume":"14","author":"S Zhou","year":"2010","unstructured":"Zhou, S., Siu, F., & Wang, M. (2010). Effects of social tie content on knowledge transfer. Journal of Knowledge Management, 14(3), 449\u2013463.","journal-title":"Journal of Knowledge Management"},{"key":"9766_CR48","unstructured":"Zhu, X. (2011). The effect of different value propositions and their interaction on electronic commerce corporate performance. Master thesis, Nanjing: Nanjing University."},{"issue":"2","key":"9766_CR49","doi-asserted-by":"crossref","first-page":"181","DOI":"10.1287\/orsc.1060.0232","volume":"18","author":"C Zott","year":"2007","unstructured":"Zott, C., & Amit, R. (2007). Business model design and the performance of entrepreneurial firms. Organization Science, 18(2), 181\u2013199.","journal-title":"Organization Science"},{"issue":"1","key":"9766_CR50","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1002\/smj.642","volume":"29","author":"C Zott","year":"2008","unstructured":"Zott, C., & Amit, R. (2008). The fit between product market strategy and business model: Implications for firm performance. Strategic Management Journal, 29(1), 1\u201326.","journal-title":"Strategic Management Journal"},{"issue":"2\u20133","key":"9766_CR51","doi-asserted-by":"crossref","first-page":"216","DOI":"10.1016\/j.lrp.2009.07.004","volume":"43","author":"C Zott","year":"2010","unstructured":"Zott, C., & Amit, R. (2010). Business model design: An activity system perspective. Long Range Planning, 43(2\u20133), 216\u2013226.","journal-title":"Long Range Planning"}],"container-title":["Information Systems Frontiers"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s10796-017-9766-y\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10796-017-9766-y.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10796-017-9766-y.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,7,28]],"date-time":"2022-07-28T18:45:15Z","timestamp":1659033915000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s10796-017-9766-y"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2017,5,19]]},"references-count":51,"journal-issue":{"issue":"6","published-print":{"date-parts":[[2017,12]]}},"alternative-id":["9766"],"URL":"https:\/\/doi.org\/10.1007\/s10796-017-9766-y","relation":{},"ISSN":["1387-3326","1572-9419"],"issn-type":[{"value":"1387-3326","type":"print"},{"value":"1572-9419","type":"electronic"}],"subject":[],"published":{"date-parts":[[2017,5,19]]}}}