{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,16]],"date-time":"2026-03-16T18:50:27Z","timestamp":1773687027186,"version":"3.50.1"},"reference-count":65,"publisher":"Springer Science and Business Media LLC","issue":"5","license":[{"start":{"date-parts":[[2021,6,2]],"date-time":"2021-06-02T00:00:00Z","timestamp":1622592000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2021,6,2]],"date-time":"2021-06-02T00:00:00Z","timestamp":1622592000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"funder":[{"name":"Hong Kong Research Grants Council","award":["17514516B"],"award-info":[{"award-number":["17514516B"]}]}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Inf Syst Front"],"published-print":{"date-parts":[[2022,10]]},"DOI":"10.1007\/s10796-021-10148-2","type":"journal-article","created":{"date-parts":[[2021,6,2]],"date-time":"2021-06-02T07:03:54Z","timestamp":1622617434000},"page":"1451-1463","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":21,"title":["Using the Anchoring Effect and the Cultural Dimensions Theory to Study Customers\u2019 Online Rating Behaviors"],"prefix":"10.1007","volume":"24","author":[{"given":"Qian","family":"Wang","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Michael","family":"Chau","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Chih-Hung","family":"Peng","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Eric W. T.","family":"Ngai","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2021,6,2]]},"reference":[{"issue":"1","key":"10148_CR1","doi-asserted-by":"publisher","first-page":"205","DOI":"10.1146\/annurev.psych.47.1.205","volume":"47","author":"MH Bond","year":"1996","unstructured":"Bond, M. H., & Smith, P. B. (1996). Cross-cultural social and organizational psychology. Annual Review of Psychology, 47(1), 205\u2013235.","journal-title":"Annual Review of Psychology"},{"issue":"7","key":"10148_CR2","doi-asserted-by":"publisher","first-page":"122","DOI":"10.1145\/1785414.1785449","volume":"53","author":"W-L Chang","year":"2010","unstructured":"Chang, W.-L., Yuan, S.-T., & Hsu, C. W. (2010). Creating the experience economy in E-commerce. Communications of the ACM, 53(7), 122\u2013127.","journal-title":"Communications of the ACM"},{"issue":"2","key":"10148_CR3","doi-asserted-by":"publisher","first-page":"115","DOI":"10.1006\/obhd.1999.2841","volume":"79","author":"GB Chapman","year":"1999","unstructured":"Chapman, G. B., & Johnson, E. J. (1999). Anchoring, activation, and the construction of values. Organizational Behavior and Human Decision Processes, 79(2), 115\u2013153.","journal-title":"Organizational Behavior and Human Decision Processes"},{"issue":"10","key":"10148_CR4","doi-asserted-by":"publisher","first-page":"138","DOI":"10.1145\/570907.570911","volume":"45","author":"PY Chau","year":"2002","unstructured":"Chau, P. Y., Cole, M., Massey, A. P., Montoya-Weiss, M., & O'Keefe, R. M. (2002). Cultural differences in the online behavior of consumers. Communications of the ACM, 45(10), 138\u2013143.","journal-title":"Communications of the ACM"},{"issue":"2","key":"10148_CR5","doi-asserted-by":"publisher","first-page":"149","DOI":"10.2753\/MIS0742-1222230207","volume":"23","author":"EK Clemons","year":"2006","unstructured":"Clemons, E. K., Gao, G. G., & Hitt, L. M. (2006). When online reviews meet Hyperdifferentiation: A study of the craft beer industry. Journal of Management Information Systems, 23(2), 149\u2013171.","journal-title":"Journal of Management Information Systems"},{"key":"10148_CR6","doi-asserted-by":"crossref","unstructured":"Costa Jr., P. T., & Widiger, T. A. (1994). Personality disorders and the five-factor model of personality. American Psychological Association.","DOI":"10.1037\/10140-000"},{"issue":"3","key":"10148_CR7","doi-asserted-by":"publisher","first-page":"241","DOI":"10.1002\/bdm.586","volume":"21","author":"CR Critcher","year":"2008","unstructured":"Critcher, C. R., & Gilovich, T. (2008). Incidental Environmental Anchors. Journal of Behavioral Decision Making, 21(3), 241\u2013251.","journal-title":"Journal of Behavioral Decision Making"},{"key":"10148_CR8","unstructured":"Dellarocas, C., Awad, N., & Zhang, X. (2004). Exploring the value of online reviews to organizations: Implications for revenue forecasting and planning.\u00a0ICIS 2004 Proceedings, p. 30."},{"issue":"4","key":"10148_CR9","doi-asserted-by":"publisher","first-page":"23","DOI":"10.1002\/dir.20087","volume":"21","author":"C Dellarocas","year":"2007","unstructured":"Dellarocas, C., Zhang, X. M., & Awad, N. F. (2007). Exploring the value of online product reviews in forecasting sales: The case of motion pictures. Journal of Interactive Marketing, 21(4), 23\u201345.","journal-title":"Journal of Interactive Marketing"},{"issue":"2","key":"10148_CR10","doi-asserted-by":"publisher","first-page":"178","DOI":"10.1177\/109467059800100207","volume":"1","author":"N Donthu","year":"1998","unstructured":"Donthu, N., & Yoo, B. (1998). Cultural influences on service quality expectations. Journal of Service Research, 1(2), 178\u2013186.","journal-title":"Journal of Service Research"},{"issue":"5","key":"10148_CR11","doi-asserted-by":"publisher","first-page":"391","DOI":"10.1111\/1467-9280.00372","volume":"12","author":"N Epley","year":"2001","unstructured":"Epley, N., & Gilovich, T. (2001). Putting adjustment Back in the anchoring and adjustment heuristic: Differential processing of self-generated and experimenter-provided anchors. Psychological Science, 12(5), 391\u2013396.","journal-title":"Psychological Science"},{"issue":"1","key":"10148_CR12","doi-asserted-by":"publisher","first-page":"116","DOI":"10.1016\/j.ijforecast.2009.02.005","volume":"26","author":"C Eroglu","year":"2010","unstructured":"Eroglu, C., & Croxton, K. L. (2010). Biases in judgmental adjustments of statistical forecasts: The role of individual differences. International Journal of Forecasting, 26(1), 116\u2013133.","journal-title":"International Journal of Forecasting"},{"issue":"1","key":"10148_CR13","doi-asserted-by":"publisher","first-page":"35","DOI":"10.1016\/j.socec.2010.10.008","volume":"40","author":"A Furnham","year":"2011","unstructured":"Furnham, A., & Boo, H. C. (2011). A literature review of the anchoring effect. The Journal of Socio-Economics, 40(1), 35\u201342.","journal-title":"The Journal of Socio-Economics"},{"issue":"4","key":"10148_CR14","doi-asserted-by":"publisher","first-page":"355","DOI":"10.1177\/109467050024004","volume":"2","author":"O Furrer","year":"2000","unstructured":"Furrer, O., Liu, B. S.-C., & Sudharshan, D. (2000). The relationships between culture and service quality perceptions: Basis for cross-cultural market segmentation and resource allocation. Journal of Service Research, 2(4), 355\u2013371.","journal-title":"Journal of Service Research"},{"issue":"3","key":"10148_CR15","doi-asserted-by":"publisher","first-page":"565","DOI":"10.25300\/MISQ\/2015\/39.3.03","volume":"39","author":"GG Gao","year":"2015","unstructured":"Gao, G. G., Greenwood, B. N., Agarwal, R., & McCullough, J. (2015). Vocal minority and silent majority: How do online ratings reflect population perceptions of quality? MIS Quarterly, 39(3), 565\u2013589.","journal-title":"MIS Quarterly"},{"issue":"3","key":"10148_CR16","doi-asserted-by":"publisher","first-page":"448","DOI":"10.1287\/mksc.1110.0653","volume":"31","author":"D Godes","year":"2012","unstructured":"Godes, D., & Silva, J. C. (2012). Sequential and temporal dynamics of online opinion. Marketing Science, 31(3), 448\u2013473.","journal-title":"Marketing Science"},{"key":"10148_CR17","doi-asserted-by":"publisher","first-page":"147","DOI":"10.1016\/j.elerap.2016.10.007","volume":"20","author":"B Guo","year":"2016","unstructured":"Guo, B., & Zhou, S. (2016). Understanding the impact of prior reviews on subsequent reviews: The role of rating volume, variance and reviewer characteristics. Electronic Commerce Research and Applications, 20, 147\u2013158.","journal-title":"Electronic Commerce Research and Applications"},{"key":"10148_CR18","unstructured":"Hinde, R. A. 1987. Individuals, Relationships and Culture: Links between Ethology and the Social Sciences. CUP Archive."},{"issue":"3","key":"10148_CR19","doi-asserted-by":"publisher","first-page":"626","DOI":"10.1287\/isre.2017.0694","volume":"28","author":"Y-C Ho","year":"2017","unstructured":"Ho, Y.-C., Wu, J., & Tan, Y. (2017). Disconfirmation effect on online rating behavior: A structural model. Information Systems Research, 28(3), 626\u2013642.","journal-title":"Information Systems Research"},{"issue":"2","key":"10148_CR20","doi-asserted-by":"publisher","first-page":"81","DOI":"10.1007\/BF01733682","volume":"1","author":"G Hofstede","year":"1984","unstructured":"Hofstede, G. (1984). Cultural dimensions in management and planning. Asia Pacific Journal of Management, 1(2), 81\u201399.","journal-title":"Asia Pacific Journal of Management"},{"key":"10148_CR21","unstructured":"Hofstede, G. (1991). Organizations and cultures: Software of the mind. McGrawHill."},{"issue":"1","key":"10148_CR22","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1016\/0969-5931(94)90011-6","volume":"3","author":"G Hofstede","year":"1994","unstructured":"Hofstede, G. (1994). The business of international business is culture. International Business Review, 3(1), 1\u201314.","journal-title":"International Business Review"},{"issue":"1","key":"10148_CR23","doi-asserted-by":"publisher","first-page":"52","DOI":"10.1177\/1069397103259443","volume":"38","author":"G Hofstede","year":"2004","unstructured":"Hofstede, G., & McCrae, R. R. (2004). Personality and culture revisited: Linking traits and dimensions of culture. Cross-Cultural Research, 38(1), 52\u201388.","journal-title":"Cross-Cultural Research"},{"key":"10148_CR24","unstructured":"Hsu, C., Davison, R., & Stares, S. (2004). Cultural influences on attitudes towards Hong Kong's smart identity card.\u00a0PACIS 2004 Proceedings, p. 20."},{"issue":"3","key":"10148_CR25","doi-asserted-by":"publisher","first-page":"229","DOI":"10.1016\/S0278-4319(96)00009-6","volume":"15","author":"J-H Huang","year":"1996","unstructured":"Huang, J.-H., Huang, C.-T., & Wu, S. (1996). National Character and response to unsatisfactory hotel service. International Journal of Hospitality Management, 15(3), 229\u2013243.","journal-title":"International Journal of Hospitality Management"},{"issue":"2","key":"10148_CR26","doi-asserted-by":"publisher","first-page":"225","DOI":"10.1177\/0022002186017002006","volume":"17","author":"CH Hui","year":"1986","unstructured":"Hui, C. H., & Triandis, H. C. (1986). Individualism-collectivism: A study of cross-cultural researchers. Journal of Cross-Cultural Psychology, 17(2), 225\u2013248.","journal-title":"Journal of Cross-Cultural Psychology"},{"issue":"3\u20134","key":"10148_CR27","doi-asserted-by":"publisher","first-page":"171","DOI":"10.1016\/j.im.2012.02.003","volume":"49","author":"Y Hwang","year":"2012","unstructured":"Hwang, Y., & Lee, K. C. (2012). Investigating the moderating role of uncertainty avoidance cultural values on multidimensional online trust. Information & Management, 49(3\u20134), 171\u2013176.","journal-title":"Information & Management"},{"issue":"4","key":"10148_CR28","doi-asserted-by":"publisher","first-page":"405","DOI":"10.1016\/S0278-4319(02)00037-3","volume":"21","author":"AA Israeli","year":"2002","unstructured":"Israeli, A. A. (2002). Star rating and corporate affiliation: Their influence on room Price and performance of Hotels in Israel. International Journal of Hospitality Management, 21(4), 405\u2013424.","journal-title":"International Journal of Hospitality Management"},{"issue":"11","key":"10148_CR29","doi-asserted-by":"publisher","first-page":"1161","DOI":"10.1177\/01461672952111004","volume":"21","author":"KE Jacowitz","year":"1995","unstructured":"Jacowitz, K. E., & Kahneman, D. (1995). Measures of anchoring in estimation tasks. Personality and Social Psychology Bulletin, 21(11), 1161\u20131166.","journal-title":"Personality and Social Psychology Bulletin"},{"issue":"2","key":"10148_CR30","doi-asserted-by":"publisher","first-page":"359","DOI":"10.1111\/j.1744-6570.1997.tb00912.x","volume":"50","author":"TA Judge","year":"1997","unstructured":"Judge, T. A., & Cable, D. M. (1997). Applicant personality, organizational culture, and organization attraction. Personnel Psychology, 50(2), 359\u2013394.","journal-title":"Personnel Psychology"},{"issue":"9","key":"10148_CR31","doi-asserted-by":"publisher","first-page":"2241","DOI":"10.1287\/mnsc.2014.2082","volume":"61","author":"Y-J Lee","year":"2015","unstructured":"Lee, Y.-J., Hosanagar, K., & Tan, Y. (2015). Do I follow my friends or the crowd? Information cascades in online movie ratings. Management Science, 61(9), 2241\u20132258.","journal-title":"Management Science"},{"key":"10148_CR32","doi-asserted-by":"crossref","unstructured":"Leidner, D. E., & Kayworth, T. (2006). A review of culture in information systems research: toward a theory of information technology culture conflict. MIS Quarterly, 30(2), 357\u2013399.","DOI":"10.2307\/25148735"},{"issue":"4","key":"10148_CR33","doi-asserted-by":"publisher","first-page":"456","DOI":"10.1287\/isre.1070.0154","volume":"19","author":"X Li","year":"2008","unstructured":"Li, X., & Hitt, L. M. (2008). Self-selection and information role of online product reviews. Information Systems Research, 19(4), 456\u2013474.","journal-title":"Information Systems Research"},{"issue":"1","key":"10148_CR34","doi-asserted-by":"publisher","first-page":"54","DOI":"10.1108\/07363760110365813","volume":"18","author":"RR Liu","year":"2001","unstructured":"Liu, R. R., & McClure, P. (2001). Recognizing cross-cultural differences in consumer complaint behavior and intentions: An empirical examination. Journal of Consumer Marketing, 18(1), 54\u201375.","journal-title":"Journal of Consumer Marketing"},{"issue":"3","key":"10148_CR35","doi-asserted-by":"publisher","first-page":"279","DOI":"10.2753\/MIS0742-1222300310","volume":"30","author":"X Ma","year":"2013","unstructured":"Ma, X., Khansa, L., Deng, Y., & Kim, S. S. (2013). Impact of prior reviews on the subsequent review process in reputation systems. Journal of Management Information Systems, 30(3), 279\u2013310.","journal-title":"Journal of Management Information Systems"},{"issue":"3","key":"10148_CR36","doi-asserted-by":"publisher","first-page":"256","DOI":"10.1108\/02651330510602204","volume":"22","author":"NK Malhotra","year":"2005","unstructured":"Malhotra, N. K., Ulgado, F. M., Agarwal, J., Shainesh, G., & Wu, L. (2005). Dimensions of service quality in developed and developing economies: Multi-country cross-cultural comparisons. International Marketing Review, 22(3), 256\u2013278.","journal-title":"International Marketing Review"},{"issue":"3","key":"10148_CR37","doi-asserted-by":"publisher","first-page":"250","DOI":"10.1177\/109467059913006","volume":"1","author":"AS Mattila","year":"1999","unstructured":"Mattila, A. S. (1999). The role of culture in the service evaluation process. Journal of Service Research, 1(3), 250\u2013261.","journal-title":"Journal of Service Research"},{"key":"10148_CR38","doi-asserted-by":"crossref","unstructured":"McCrae, R. R., and Terracciano, A. 2005. \"personality profiles of cultures: Aggregate personality traits,\" Journal of personality and social psychology (89:3), p. 407.","DOI":"10.1037\/0022-3514.89.3.407"},{"key":"10148_CR39","unstructured":"McElroy, T., & Dowd, K. (2007). Susceptibility to anchoring effects: how openness-to-experience influences responses to anchoring cues.\u00a0Judgment and Decision Making (2:1), p. 48."},{"issue":"3","key":"10148_CR40","doi-asserted-by":"publisher","first-page":"372","DOI":"10.1287\/mksc.1110.0662","volume":"31","author":"WW Moe","year":"2012","unstructured":"Moe, W. W., & Schweidel, D. A. (2012). Online product opinions: Incidence, evaluation, and evolution. Marketing Science, 31(3), 372\u2013386.","journal-title":"Marketing Science"},{"issue":"3","key":"10148_CR41","doi-asserted-by":"publisher","first-page":"444","DOI":"10.1509\/jmkr.48.3.444","volume":"48","author":"WW Moe","year":"2011","unstructured":"Moe, W. W., & Trusov, M. (2011). The value of social dynamics in online product ratings forums. Journal of Marketing Research, 48(3), 444\u2013456.","journal-title":"Journal of Marketing Research"},{"issue":"7","key":"10148_CR42","doi-asserted-by":"publisher","first-page":"1535","DOI":"10.1111\/j.1559-1816.2001.tb02687.x","volume":"31","author":"T Mussweiler","year":"2001","unstructured":"Mussweiler, T. (2001). Sentencing under uncertainty: Anchoring effects in the courtroom. Journal of Applied Social Psychology, 31(7), 1535\u20131551.","journal-title":"Journal of Applied Social Psychology"},{"issue":"2","key":"10148_CR43","doi-asserted-by":"publisher","first-page":"136","DOI":"10.1006\/jesp.1998.1364","volume":"35","author":"T Mussweiler","year":"1999","unstructured":"Mussweiler, T., & Strack, F. (1999). Hypothesis-consistent testing and semantic priming in the anchoring paradigm: A selective accessibility model. Journal of Experimental Social Psychology, 35(2), 136\u2013164.","journal-title":"Journal of Experimental Social Psychology"},{"issue":"2","key":"10148_CR44","doi-asserted-by":"publisher","first-page":"234","DOI":"10.1006\/obhd.2001.2954","volume":"86","author":"T Mussweiler","year":"2001","unstructured":"Mussweiler, T., & Strack, F. (2001). The semantics of anchoring. Organizational Behavior and Human Decision Processes, 86(2), 234\u2013255.","journal-title":"Organizational Behavior and Human Decision Processes"},{"issue":"8","key":"10148_CR45","doi-asserted-by":"publisher","first-page":"609","DOI":"10.1016\/j.im.2013.08.002","volume":"50","author":"CS-P Ng","year":"2013","unstructured":"Ng, C. S.-P. (2013). Intention to purchase on social commerce websites across cultures: A cross-regional study. Information & Management, 50(8), 609\u2013620.","journal-title":"Information & Management"},{"issue":"11\/12","key":"10148_CR46","doi-asserted-by":"publisher","first-page":"1375","DOI":"10.1108\/03090560710821224","volume":"41","author":"EW Ngai","year":"2007","unstructured":"Ngai, E. W., Heung, V. C., Wong, Y., & Chan, F. K. (2007). Consumer complaint behaviour of Asians and non-Asians about hotel services: An empirical analysis. European Journal of Marketing, 41(11\/12), 1375\u20131391.","journal-title":"European Journal of Marketing"},{"key":"10148_CR47","doi-asserted-by":"publisher","first-page":"123","DOI":"10.1016\/S0065-2601(08)60214-2","volume":"19","author":"RE Petty","year":"1986","unstructured":"Petty, R. E., & Cacioppo, J. T. (1986). The elaboration likelihood model of persuasion. Advances in Experimental Social Psychology, 19, 123\u2013205.","journal-title":"Advances in Experimental Social Psychology"},{"key":"10148_CR48","doi-asserted-by":"crossref","unstructured":"Rai, A., Maruping, L. M., & Venkatesh, V. (2009). Offshore information systems project success: The role of social embeddedness and cultural characteristics.\u00a0MIS Quarterly, 617\u2013641.","DOI":"10.2307\/20650313"},{"issue":"4","key":"10148_CR49","first-page":"546","volume":"13","author":"GS Saffold III","year":"1988","unstructured":"Saffold III, G. S. (1988). Culture traits, strength, and organizational performance: Moving beyond \u201cstrong\u201d culture. Academy of Management Review, 13(4), 546\u2013558.","journal-title":"Academy of Management Review"},{"issue":"2","key":"10148_CR50","doi-asserted-by":"publisher","first-page":"260","DOI":"10.1086\/432235","volume":"32","author":"AE Schlosser","year":"2005","unstructured":"Schlosser, A. E. (2005). Posting versus lurking: Communicating in a multiple audience context. Journal of Consumer Research, 32(2), 260\u2013265.","journal-title":"Journal of Consumer Research"},{"key":"10148_CR51","doi-asserted-by":"crossref","unstructured":"Sia, C. L., Lim, K. H., Leung, K., Lee, M. K., Huang, W. W., & Benbasat, I. (2009). Web strategies to promote internet shopping: Is cultural-customization needed?.\u00a0MIS Quarterly, 491\u2013512.","DOI":"10.2307\/20650306"},{"issue":"3","key":"10148_CR52","doi-asserted-by":"publisher","first-page":"277","DOI":"10.1016\/j.jbusres.2006.10.018","volume":"60","author":"AM Soares","year":"2007","unstructured":"Soares, A. M., Farhangmehr, M., & Shoham, A. (2007). Hofstede's dimensions of culture in international marketing studies. Journal of Business Research, 60(3), 277\u2013284.","journal-title":"Journal of Business Research"},{"issue":"5","key":"10148_CR53","doi-asserted-by":"publisher","first-page":"70","DOI":"10.1509\/jm.10.0377","volume":"76","author":"S Sridhar","year":"2012","unstructured":"Sridhar, S., & Srinivasan, R. (2012). Social influence effects in online product ratings. Journal of Marketing, 76(5), 70\u201388.","journal-title":"Journal of Marketing"},{"issue":"2","key":"10148_CR54","doi-asserted-by":"publisher","first-page":"70","DOI":"10.1080\/1097198X.2004.10856373","volume":"7","author":"TF Stafford","year":"2004","unstructured":"Stafford, T. F., Turan, A., & Raisinghani, M. S. (2004). International and cross-cultural influences on online shopping behavior. Journal of Global Information Technology Management, 7(2), 70\u201387.","journal-title":"Journal of Global Information Technology Management"},{"key":"10148_CR55","doi-asserted-by":"crossref","unstructured":"Steenkamp, J. B. E. (2001). The role of national culture in international marketing research. International Marketing Review, 18(1), 30\u201344.","DOI":"10.1108\/02651330110381970"},{"issue":"4","key":"10148_CR56","doi-asserted-by":"publisher","first-page":"696","DOI":"10.1287\/mnsc.1110.1458","volume":"58","author":"M Sun","year":"2012","unstructured":"Sun, M. (2012). How does the variance of product ratings matter? Management Science, 58(4), 696\u2013707.","journal-title":"Management Science"},{"issue":"1","key":"10148_CR57","doi-asserted-by":"publisher","first-page":"47","DOI":"10.1287\/isre.14.1.47.14767","volume":"14","author":"SW Sussman","year":"2003","unstructured":"Sussman, S. W., & Siegal, W. S. (2003). Informational influence in organizations: An integrated approach to knowledge adoption. Information Systems Research, 14(1), 47\u201365.","journal-title":"Information Systems Research"},{"key":"10148_CR58","doi-asserted-by":"crossref","unstructured":"Tversky, A., & Kahneman, D. (1974). Judgment under uncertainty: Heuristics and biases.\u00a0Science (185:4157), 1124\u20131131.","DOI":"10.1126\/science.185.4157.1124"},{"issue":"3\u20134","key":"10148_CR59","doi-asserted-by":"publisher","first-page":"69","DOI":"10.1300\/J046v08n03_05","volume":"8","author":"HS Watkins","year":"1996","unstructured":"Watkins, H. S., & Liu, R. (1996). Collectivism, individualism and in-group membership: Implications for consumer complaining behaviors in multicultural contexts. Journal of International Consumer Marketing, 8(3\u20134), 69\u201396.","journal-title":"Journal of International Consumer Marketing"},{"issue":"9","key":"10148_CR60","doi-asserted-by":"publisher","first-page":"1205","DOI":"10.1287\/mnsc.44.9.1205","volume":"44","author":"EU Weber","year":"1998","unstructured":"Weber, E. U., & Hsee, C. (1998). Cross-cultural differences in risk perception, but cross-cultural similarities in attitudes towards perceived risk. Management Science, 44(9), 1205\u20131217.","journal-title":"Management Science"},{"issue":"1","key":"10148_CR61","doi-asserted-by":"publisher","first-page":"5","DOI":"10.1016\/j.jcps.2009.12.003","volume":"20","author":"DT Wegener","year":"2010","unstructured":"Wegener, D. T., Petty, R. E., Blankenship, K. L., & Detweiler-Bedell, B. (2010). Elaboration and numerical anchoring: Implications of attitude theories for consumer judgment and decision making. Journal of Consumer Psychology, 20(1), 5\u201316.","journal-title":"Journal of Consumer Psychology"},{"issue":"1","key":"10148_CR62","doi-asserted-by":"publisher","first-page":"62","DOI":"10.1006\/jesp.2000.1431","volume":"37","author":"DT Wegener","year":"2001","unstructured":"Wegener, D. T., Petty, R. E., Detweiler-Bedell, B. T., & Jarvis, W. B. G. (2001). Implications of attitude change theories for numerical anchoring: Anchor plausibility and the limits of anchor effectiveness. Journal of Experimental Social Psychology, 37(1), 62\u201369.","journal-title":"Journal of Experimental Social Psychology"},{"key":"10148_CR63","doi-asserted-by":"crossref","unstructured":"Wu, F., & Huberman, B. (2008). How public opinion forms.\u00a0Internet and Network Economics, 334\u2013341.","DOI":"10.1007\/978-3-540-92185-1_39"},{"issue":"1","key":"10148_CR64","doi-asserted-by":"publisher","first-page":"131","DOI":"10.1287\/isre.2015.0617","volume":"27","author":"D Yin","year":"2016","unstructured":"Yin, D., Mitra, S., & Zhang, H. (2016). Research note\u2014When do consumers value positive vs. negative reviews? An empirical investigation of confirmation Bias in online word of mouth. Information Systems Research, 27(1), 131\u2013144.","journal-title":"Information Systems Research"},{"issue":"5","key":"10148_CR65","doi-asserted-by":"publisher","first-page":"294","DOI":"10.1016\/j.im.2009.06.001","volume":"46","author":"C Yoon","year":"2009","unstructured":"Yoon, C. (2009). The effects of National Culture Values on consumer acceptance of E-commerce: Online shoppers in China. Information & Management, 46(5), 294\u2013301.","journal-title":"Information & Management"}],"container-title":["Information Systems Frontiers"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s10796-021-10148-2.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/article\/10.1007\/s10796-021-10148-2\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s10796-021-10148-2.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,12,5]],"date-time":"2022-12-05T18:06:50Z","timestamp":1670263610000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/s10796-021-10148-2"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,6,2]]},"references-count":65,"journal-issue":{"issue":"5","published-print":{"date-parts":[[2022,10]]}},"alternative-id":["10148"],"URL":"https:\/\/doi.org\/10.1007\/s10796-021-10148-2","relation":{},"ISSN":["1387-3326","1572-9419"],"issn-type":[{"value":"1387-3326","type":"print"},{"value":"1572-9419","type":"electronic"}],"subject":[],"published":{"date-parts":[[2021,6,2]]},"assertion":[{"value":"19 May 2021","order":1,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"2 June 2021","order":2,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}}]}}