{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,9]],"date-time":"2026-03-09T23:49:07Z","timestamp":1773100147055,"version":"3.50.1"},"reference-count":81,"publisher":"Springer Science and Business Media LLC","issue":"4","license":[{"start":{"date-parts":[[2015,1,4]],"date-time":"2015-01-04T00:00:00Z","timestamp":1420329600000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Inf Technol Manag"],"published-print":{"date-parts":[[2016,12]]},"DOI":"10.1007\/s10799-014-0211-3","type":"journal-article","created":{"date-parts":[[2015,1,3]],"date-time":"2015-01-03T16:28:30Z","timestamp":1420302510000},"page":"311-321","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":48,"title":["The influence of social capital on knowledge creation in online health communities"],"prefix":"10.1007","volume":"17","author":[{"given":"Jing","family":"Zhao","sequence":"first","affiliation":[]},{"given":"Sejin","family":"Ha","sequence":"additional","affiliation":[]},{"given":"Richard","family":"Widdows","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2015,1,4]]},"reference":[{"key":"211_CR1","unstructured":"Fox S (2013) The social life of health information, 2011. http:\/\/www.pewinternet.org\/Reports\/2013\/Health-online\/Summary-of-Findings.aspx . Accessed 18 Dec 2013"},{"key":"211_CR2","unstructured":"Voight J (2010) Health marketers drag feet as patients flock to social media. http:\/\/www.clickz.com\/clickz\/news\/1713729\/health-marketers-drag-feet-patients-flock-social-media . Accessed 16 Dec 2013"},{"issue":"4","key":"211_CR3","doi-asserted-by":"crossref","first-page":"101","DOI":"10.1080\/07421222.2005.11045825","volume":"21","author":"JM Leimeister","year":"2005","unstructured":"Leimeister JM, Ebner W, Krcmar H (2005) Design, implementation, and evaluation of trust-supporting components in virtual communities for patients. J Manag Inf Syst 21(4):101\u2013135","journal-title":"J Manag Inf Syst"},{"key":"211_CR4","doi-asserted-by":"crossref","first-page":"110","DOI":"10.1007\/978-1-4471-0057-7_6","volume-title":"From usenet to coWebs: interacting with social information spaces","author":"B Nonnecke","year":"2003","unstructured":"Nonnecke B, Preece J (2003) Silent respondents: getting to know lurkers better. In: Fisher D, Lueg C (eds) From usenet to coWebs: interacting with social information spaces. Springer, London, pp 110\u2013132"},{"key":"211_CR5","doi-asserted-by":"crossref","first-page":"221","DOI":"10.1016\/B978-012369425-6\/50028-X","volume-title":"Psychology and the internet: intrapersonal, interpersonal and transpersonal implications","author":"SA King","year":"2007","unstructured":"King SA, Moreggi D (2007) Internet self-help and support groups. In: Gackenbach J (ed) Psychology and the internet: intrapersonal, interpersonal and transpersonal implications. Academic Press, San Diego, pp 221\u2013244"},{"issue":"5","key":"211_CR6","doi-asserted-by":"crossref","first-page":"347","DOI":"10.1080\/01449290110084683","volume":"20","author":"J Preece","year":"2001","unstructured":"Preece J (2001) Sociability and usability in online communities: determining and measuring success. Behav Inf Technol 20(5):347\u2013356","journal-title":"Behav Inf Technol"},{"issue":"9","key":"211_CR7","doi-asserted-by":"crossref","first-page":"650","DOI":"10.1089\/cyber.2012.0348","volume":"16","author":"J Zhao","year":"2013","unstructured":"Zhao J, Ha S, Widdows R (2013) Building trusting relationships in online health communities. Cyberpsychol Behav Soc Netw 16(9):650\u2013657","journal-title":"Cyberpsychol Behav Soc Netw"},{"issue":"10","key":"211_CR8","doi-asserted-by":"crossref","first-page":"1041","DOI":"10.1080\/0144929X.2013.819529","volume":"32","author":"J Zhao","year":"2013","unstructured":"Zhao J, Abrahamson K, Anderson JG, Ha S, Widdows R (2013) Trust, empathy, social identity, and contribution of knowledge within patient online communities. Behav Inf Technol 32(10):1041\u20131048","journal-title":"Behav Inf Technol"},{"issue":"58","key":"211_CR9","first-page":"1","volume":"8","author":"LA O\u2019Grady","year":"2008","unstructured":"O\u2019Grady LA, Witteman H, Wathen CN (2008) The experiential health information processing model: supporting collaborative web-based patient education. BMC Med Inform Decis 8(58):1\u20138","journal-title":"BMC Med Inform Decis"},{"issue":"1","key":"211_CR10","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1016\/S0749-3797(98)00108-1","volume":"16","author":"DH Gustafson","year":"1999","unstructured":"Gustafson DH, Hawkins R, Boberg E, Pingree S, Serlin RE, Graziano F, Chan CL (1999) Impact of a patient-centered, computer-based health information\/support system. Am J Prev Med 16(1):1\u20139","journal-title":"Am J Prev Med"},{"issue":"4","key":"211_CR11","doi-asserted-by":"crossref","first-page":"352","DOI":"10.1046\/j.1369-7625.2003.00237.x","volume":"6","author":"WJ Winkelman","year":"2003","unstructured":"Winkelman WJ, Choo CW (2003) Provider-sponsored virtual communities for chronic patients: improving health outcomes through organizational patient-centered knowledge management. Health Expect 6(4):352\u2013358","journal-title":"Health Expect"},{"issue":"2","key":"211_CR12","doi-asserted-by":"crossref","first-page":"554","DOI":"10.1287\/orsc.1090.0460","volume":"21","author":"S Nambisan","year":"2010","unstructured":"Nambisan S, Baron RA (2010) Different roles, different strokes: organizing virtual customer environments to promote two types of customer contributions. Organ Sci 21(2):554\u2013572","journal-title":"Organ Sci"},{"issue":"1","key":"211_CR13","doi-asserted-by":"crossref","first-page":"14","DOI":"10.1287\/orsc.5.1.14","volume":"5","author":"I Nonaka","year":"1994","unstructured":"Nonaka I (1994) A dynamic theory of organizational knowledge creation. Organ Sci 5(1):14\u201337","journal-title":"Organ Sci"},{"issue":"2","key":"211_CR14","doi-asserted-by":"crossref","first-page":"193","DOI":"10.1109\/TITB.2005.847188","volume":"9","author":"SSR Abidi","year":"2005","unstructured":"Abidi SSR, Cheah Y, Curran J (2005) Acquire and crystallize the tacit knowledge of health-care experts. IEEE Inf Technol B 9(2):193\u2013204","journal-title":"IEEE Inf Technol B"},{"issue":"3","key":"211_CR15","doi-asserted-by":"crossref","first-page":"383","DOI":"10.1287\/orsc.3.3.383","volume":"3","author":"B Kogut","year":"1992","unstructured":"Kogut B, Zander U (1992) Knowledge of the firm, combinative capabilities, and the replication of technology. Organ Sci 3(3):383\u2013397","journal-title":"Organ Sci"},{"issue":"3","key":"211_CR16","doi-asserted-by":"crossref","first-page":"40","DOI":"10.2307\/41165942","volume":"40","author":"I Nonaka","year":"1998","unstructured":"Nonaka I, Konno N (1998) The Concept of \u201cBa\u201d: building a foundation for knowledge creation. Calif Manag Rev 40(3):40\u201354","journal-title":"Calif Manag Rev"},{"issue":"3","key":"211_CR17","doi-asserted-by":"crossref","first-page":"595","DOI":"10.1093\/icc\/6.3.595","volume":"6","author":"R Cowan","year":"1997","unstructured":"Cowan R, Foray D (1997) The economics of codification and the diffusion of knowledge. Ind Corp Change 6(3):595\u2013622","journal-title":"Ind Corp Change"},{"issue":"3","key":"211_CR18","doi-asserted-by":"crossref","first-page":"112","DOI":"10.2307\/41165946","volume":"40","author":"D Leonard","year":"1998","unstructured":"Leonard D, Sensiper S (1998) The role of tacit knowledge in group innovation. Calif Manag Rev 40(3):112\u2013132","journal-title":"Calif Manag Rev"},{"issue":"3","key":"211_CR19","doi-asserted-by":"crossref","first-page":"635","DOI":"10.1287\/orsc.1080.0412","volume":"20","author":"I Nonaka","year":"2009","unstructured":"Nonaka I, Von Krogh G (2009) Tacit knowledge and knowledge conversion: controversy and advancement in organizational knowledge creation theory. Organ Sci 20(3):635\u2013652","journal-title":"Organ Sci"},{"key":"211_CR20","volume-title":"The tacit dimension","author":"M Polanyi","year":"1966","unstructured":"Polanyi M (1966) The tacit dimension. The University of Chicago Press, Chicago"},{"issue":"4","key":"211_CR21","doi-asserted-by":"crossref","first-page":"1","DOI":"10.2307\/1252283","volume":"62","author":"R Madhavan","year":"1998","unstructured":"Madhavan R, Grover R (1998) From embedded knowledge to embodied knowledge: new product development as knowledge management. J Mark 62(4):1\u201312","journal-title":"J Mark"},{"issue":"1","key":"211_CR22","doi-asserted-by":"crossref","first-page":"107","DOI":"10.2307\/3250961","volume":"25","author":"M Alavi","year":"2001","unstructured":"Alavi M, Leidner DE (2001) Knowledge management and knowledge management systems conceptual foundations and research issues. MIS Q 25(1):107\u2013136","journal-title":"MIS Q"},{"key":"211_CR23","doi-asserted-by":"crossref","DOI":"10.1093\/oso\/9780195092691.001.0001","volume-title":"The knowledge creating company","author":"I Nonaka","year":"1995","unstructured":"Nonaka I, Takeuchi H (1995) The knowledge creating company. Oxford University Press, New York"},{"issue":"3","key":"211_CR24","doi-asserted-by":"crossref","first-page":"392","DOI":"10.5465\/amr.2002.7389914","volume":"27","author":"S Nambisan","year":"2002","unstructured":"Nambisan S (2002) Designing virtual customer environments for new product development: toward a theory. Acad Manag Rev 27(3):392\u2013413","journal-title":"Acad Manag Rev"},{"issue":"6","key":"211_CR25","doi-asserted-by":"crossref","first-page":"1058","DOI":"10.1086\/648689","volume":"36","author":"RK Jayanti","year":"2010","unstructured":"Jayanti RK, Singh J (2010) Pragmatic learning theory: an inquiry-action framework for distributed consumer learning in online communities. J Consum Res 36(6):1058\u20131081","journal-title":"J Consum Res"},{"issue":"5","key":"211_CR26","doi-asserted-by":"crossref","first-page":"413","DOI":"10.1016\/0933-3657(95)00013-V","volume":"7","author":"VL Patel","year":"1995","unstructured":"Patel VL, Kaufman RD, Arocha FJ (1995) Steering through the murky waters of a scientific conflict: situated and symbolic models of clinical cognition. Artif Intell Med 7(5):413\u2013438","journal-title":"Artif Intell Med"},{"key":"211_CR27","first-page":"88","volume-title":"Distributed cognitions: psychological and educational considerations","author":"DN Pekins","year":"1993","unstructured":"Pekins DN (1993) Person-plus: a distributed view of thinking and learning. In: Salmon G (ed) Distributed cognitions: psychological and educational considerations. Cambridge University Press, Cambridge, pp 88\u2013110"},{"issue":"1","key":"211_CR28","doi-asserted-by":"crossref","first-page":"50","DOI":"10.2307\/1556385","volume":"43","author":"I Bouty","year":"2000","unstructured":"Bouty I (2000) Interpersonal and interaction influences on information resource exchanges between R&D researchers across organization boundaries. Acad Manag J 43(1):50\u201365","journal-title":"Acad Manag J"},{"issue":"2","key":"211_CR29","doi-asserted-by":"crossref","first-page":"242","DOI":"10.5465\/amr.1998.533225","volume":"23","author":"J Nahapiet","year":"1998","unstructured":"Nahapiet J, Ghoshal S (1998) Social capital, intellectual capital, and the organizational advantage. Acad Manag Rev 23(2):242\u2013266","journal-title":"Acad Manag Rev"},{"key":"211_CR30","doi-asserted-by":"crossref","first-page":"S95","DOI":"10.1086\/228943","volume":"94","author":"JS Coleman","year":"1988","unstructured":"Coleman JS (1988) Social capital in the creation of human capital. Am J Sociol 94:S95\u2013S120","journal-title":"Am J Sociol"},{"issue":"1","key":"211_CR31","doi-asserted-by":"crossref","first-page":"65","DOI":"10.1353\/jod.1995.0002","volume":"6","author":"RD Putnam","year":"1995","unstructured":"Putnam RD (1995) Bowling alone: America\u2019s declining social capital. J Democr 6(1):65\u201378","journal-title":"J Democr"},{"key":"211_CR32","volume-title":"Social network analysis: a handbook","author":"J Scott","year":"1991","unstructured":"Scott J (1991) Social network analysis: a handbook. Sage, London"},{"issue":"4","key":"211_CR33","doi-asserted-by":"crossref","first-page":"507","DOI":"10.5465\/amr.1979.4498309","volume":"4","author":"NM Tichy","year":"1979","unstructured":"Tichy NM, Tushman ML, Fombrun C (1979) Social network analysis for organizations. Acad Manag Rev 4(4):507\u2013519","journal-title":"Acad Manag Rev"},{"key":"211_CR34","doi-asserted-by":"crossref","DOI":"10.4159\/9780674029095","volume-title":"Structural holes","author":"RS Burt","year":"1992","unstructured":"Burt RS (1992) Structural holes. Harvard University Press, Cambridge"},{"key":"211_CR35","volume-title":"Developing relationships in business networks","author":"H Hakansson","year":"1995","unstructured":"Hakansson H, Snehota I (1995) Developing relationships in business networks. Routledge, London"},{"key":"211_CR36","volume-title":"Making democracy work: civic traditions in modern Italy","author":"RD Putnam","year":"1993","unstructured":"Putnam RD, Leonardi R, Nanetti RY (1993) Making democracy work: civic traditions in modern Italy. Princeton University Press, Princeton"},{"key":"211_CR37","volume-title":"The limits of organization","author":"KJ Arrow","year":"1974","unstructured":"Arrow KJ (1974) The limits of organization. Norton, New York"},{"issue":"1","key":"211_CR38","doi-asserted-by":"crossref","first-page":"146","DOI":"10.5465\/AMR.2005.15281445","volume":"30","author":"AC Inkpen","year":"2005","unstructured":"Inkpen AC, Tsang EWK (2005) Social capital, networks, and knowledge transfer. Acad Manag Rev 30(1):146\u2013165","journal-title":"Acad Manag Rev"},{"key":"211_CR39","first-page":"169","volume-title":"Collective remembering","author":"JE Orr","year":"1990","unstructured":"Orr JE (1990) Sharing knowledge, celebrating identity: community memory in a service culture. In: Middleton D, Edwards D (eds) Collective remembering. Sage, London, pp 169\u2013189"},{"key":"211_CR40","volume-title":"Friends of friends","author":"J Boissevain","year":"1974","unstructured":"Boissevain J (1974) Friends of friends. Basil Blackwell, Oxford"},{"key":"211_CR41","volume-title":"Exchange and power in social life","author":"P Blau","year":"1964","unstructured":"Blau P (1964) Exchange and power in social life. Wiley, New York"},{"issue":"1","key":"211_CR42","doi-asserted-by":"crossref","first-page":"31","DOI":"10.1002\/smj.4250090104","volume":"9","author":"CJ Jarillo","year":"1988","unstructured":"Jarillo CJ (1988) On strategic networks. Strateg Manag J 9(1):31\u201341","journal-title":"Strateg Manag J"},{"issue":"11\/12","key":"211_CR43","first-page":"493","volume":"5","author":"MM Wasko","year":"2004","unstructured":"Wasko MM, Faraj S, Teigland R (2004) Collective action and knowledge contribution in electronic networks of practice. J Assoc Inf Syst 5(11\/12):493\u2013513","journal-title":"J Assoc Inf Syst"},{"issue":"1","key":"211_CR44","doi-asserted-by":"crossref","first-page":"35","DOI":"10.2307\/25148667","volume":"29","author":"MM Wasko","year":"2005","unstructured":"Wasko MM, Faraj S (2005) Why should I share? examining social capital and knowledge contribution in electronic networks of practice. MIS Q 29(1):35\u201357","journal-title":"MIS Q"},{"key":"211_CR45","first-page":"216","volume-title":"Networks and organizations: structure, form and action","author":"D Krackhardt","year":"1992","unstructured":"Krackhardt D (1992) The strength of strong ties. In: Nohria N, Eccles GR (eds) Networks and organizations: structure, form and action. Harvard Business School Press, Boston, pp 216\u2013239"},{"issue":"2","key":"211_CR46","doi-asserted-by":"crossref","first-page":"133","DOI":"10.1080\/01972240590925357","volume":"21","author":"U Josefsson","year":"2005","unstructured":"Josefsson U (2005) Coping with illness online: the case of patients\u2019 online communities. Inf Soc 21(2):133\u2013141","journal-title":"Inf Soc"},{"issue":"6","key":"211_CR47","doi-asserted-by":"crossref","first-page":"693","DOI":"10.1093\/her\/16.6.693","volume":"16","author":"M White","year":"2001","unstructured":"White M, Dorman SM (2001) Receiving social support online: implications for health education. Health Educ Res 16(6):693\u2013707","journal-title":"Health Educ Res"},{"issue":"6\u20137","key":"211_CR48","doi-asserted-by":"crossref","first-page":"587","DOI":"10.1002\/smj.183","volume":"22","author":"K Yli-Renko","year":"2001","unstructured":"Yli-Renko K, Autio E, Sapienza HH (2001) Social capital, knowledge acquisition, and knowledge exploitation in young technology-based firms. Strateg Manag J 22(6\u20137):587\u2013613","journal-title":"Strateg Manag J"},{"issue":"3","key":"211_CR49","doi-asserted-by":"crossref","first-page":"709","DOI":"10.5465\/amr.1995.9508080335","volume":"20","author":"RC Mayer","year":"1995","unstructured":"Mayer RC, Davis JH, Schoorman DF (1995) An integrative model of organizational trust. Acad Manag Rev 20(3):709\u2013734","journal-title":"Acad Manag Rev"},{"issue":"2","key":"211_CR50","doi-asserted-by":"crossref","first-page":"255","DOI":"10.1093\/icc\/9.2.255","volume":"9","author":"B Ancori","year":"2000","unstructured":"Ancori B, Bureth A, Cohendet P (2000) The economics of knowledge: the debate about codification and tacit knowledge. Ind Corp Change 9(2):255\u2013287","journal-title":"Ind Corp Change"},{"issue":"4","key":"211_CR51","doi-asserted-by":"crossref","first-page":"350","DOI":"10.1287\/orsc.6.4.350","volume":"6","author":"RJ Boland","year":"1995","unstructured":"Boland RJ, Tenkasi RV (1995) Perspective making and perspective taking in communities of knowing. Organ Sci 6(4):350\u2013372","journal-title":"Organ Sci"},{"key":"211_CR52","doi-asserted-by":"crossref","DOI":"10.1007\/978-3-642-96469-5","volume-title":"Synergetics: nonequilibrium phase transitions and self-organization in physics, chemistry, and biology","author":"H Haken","year":"1978","unstructured":"Haken H (1978) Synergetics: nonequilibrium phase transitions and self-organization in physics, chemistry, and biology. Springer, Berlin"},{"issue":"3","key":"211_CR53","doi-asserted-by":"crossref","first-page":"552","DOI":"10.1287\/orsc.1080.0388","volume":"20","author":"MA McFadyen","year":"2009","unstructured":"McFadyen MA, Semadeni M, Cannella JAA (2009) Value of strong ties to disconnected others: examining knowledge creation in biomedicine. Organ Sci 20(3):552\u2013564","journal-title":"Organ Sci"},{"issue":"2","key":"211_CR54","doi-asserted-by":"crossref","first-page":"349","DOI":"10.1086\/421787","volume":"110","author":"RS Burt","year":"2004","unstructured":"Burt RS (2004) Structural holes and good ideas. Am J Sociol 110(2):349\u2013399","journal-title":"Am J Sociol"},{"issue":"6","key":"211_CR55","doi-asserted-by":"crossref","first-page":"1360","DOI":"10.1086\/225469","volume":"78","author":"MS Granovetter","year":"1973","unstructured":"Granovetter MS (1973) The strength of weak ties. Am J Sociol 78(6):1360\u20131380","journal-title":"Am J Sociol"},{"issue":"winter","key":"211_CR56","doi-asserted-by":"crossref","first-page":"109","DOI":"10.1002\/smj.4250171110","volume":"17","author":"RM Grant","year":"1996","unstructured":"Grant RM (1996) Toward a knowledge-based theory of the firm. Strateg Manag J 17(winter):109\u2013122","journal-title":"Strateg Manag J"},{"issue":"1","key":"211_CR57","doi-asserted-by":"crossref","first-page":"113","DOI":"10.1111\/j.1540-6520.2005.00072.x","volume":"29","author":"JM Hite","year":"2005","unstructured":"Hite JM (2005) Evolutionary processes and paths of relationally embedded network ties in emerging entrepreneurial firms. Entrep Theory Pract 29(1):113\u2013144","journal-title":"Entrep Theory Pract"},{"key":"211_CR58","first-page":"116","volume-title":"Experimentation with human subjects","author":"T Parson","year":"1970","unstructured":"Parson T (1970) Research with human subjects and the \u2018professional complex\u2019. In: Freund PA (ed) Experimentation with human subjects. George Braziller, New York, pp 116\u2013151"},{"issue":"4","key":"211_CR59","doi-asserted-by":"crossref","first-page":"967","DOI":"10.1093\/sf\/63.4.967","volume":"63","author":"JD Lewis","year":"1985","unstructured":"Lewis JD, Weigert A (1985) Trust as social reality. Soc Forces 63(4):967\u2013985","journal-title":"Soc Forces"},{"issue":"3","key":"211_CR60","doi-asserted-by":"crossref","first-page":"247","DOI":"10.1111\/j.1468-2370.2008.00244.x","volume":"11","author":"R Lee","year":"2009","unstructured":"Lee R (2009) Social capital and business and management: setting a research agenda. Int J Manag Rev 11(3):247\u2013273","journal-title":"Int J Manag Rev"},{"issue":"4","key":"211_CR61","doi-asserted-by":"crossref","first-page":"537","DOI":"10.1023\/A:1015498101372","volume":"16","author":"G Watson","year":"2002","unstructured":"Watson G, Papamarcos S (2002) Social capital and organizational commitment. J Bus Psychol 16(4):537\u2013552","journal-title":"J Bus Psychol"},{"issue":"1","key":"211_CR62","doi-asserted-by":"crossref","first-page":"89","DOI":"10.1086\/NTJ41862286","volume":"33","author":"RF Dyer","year":"1980","unstructured":"Dyer RF (1980) Contributions of volunteer time: some evidence on income tax effects. Natl Tax J 33(1):89\u201393","journal-title":"Natl Tax J"},{"key":"211_CR63","first-page":"73","volume-title":"Cognitive social psychology","author":"MS Clark","year":"1982","unstructured":"Clark MS, Isen AM (1982) Toward understanding the relationship between feeling states and social behavior. In: Hastorf AH, Isen AM (eds) Cognitive social psychology. Elsevier North Holland, New York, pp 73\u2013108"},{"issue":"6","key":"211_CR64","first-page":"775","volume":"23","author":"RE Kidwell","year":"1997","unstructured":"Kidwell RE, Mossholder KW, Bennett N (1997) Cohesiveness and organizational citizenship behavior: a multilevel analysis using work groups and individuals. J Manag 23(6):775\u2013793","journal-title":"J Manag"},{"issue":"4","key":"211_CR65","doi-asserted-by":"crossref","first-page":"607","DOI":"10.5465\/AMJ.2005.17843941","volume":"48","author":"KW Mossholder","year":"2005","unstructured":"Mossholder KW, Settoon RP, Henagan SC (2005) A relational perspective on turnover: examining structural, attitudinal, and behavioral. Acad Manag J 48(4):607\u2013618","journal-title":"Acad Manag J"},{"key":"211_CR66","volume-title":"The logic and limits of trust","author":"B Barber","year":"1983","unstructured":"Barber B (1983) The logic and limits of trust. Rutgers University Press, New Brunswick"},{"issue":"3","key":"211_CR67","doi-asserted-by":"crossref","first-page":"400","DOI":"10.2307\/20159589","volume":"47","author":"PA Saparito","year":"2004","unstructured":"Saparito PA, Chen CC, Sapienza HJ (2004) The role of relational trust in bank-small firm relationships. Acad Manag J 47(3):400\u2013410","journal-title":"Acad Manag J"},{"issue":"3","key":"211_CR68","doi-asserted-by":"crossref","first-page":"1872","DOI":"10.1016\/j.dss.2006.04.001","volume":"42","author":"C Chiu","year":"2006","unstructured":"Chiu C, Hsu M, Wang ETG (2006) Understanding knowledge sharing in virtual communities: an integration of social capital and social cognitive theories. Decis Support Syst 42(3):1872\u20131888","journal-title":"Decis Support Syst"},{"issue":"4","key":"211_CR69","doi-asserted-by":"crossref","first-page":"67","DOI":"10.1509\/jmkg.65.4.67.18385","volume":"65","author":"KD Antia","year":"2001","unstructured":"Antia KD, Frazier GL (2001) The severity of contract enforcement in interfirm channel relationships. J Mark 65(4):67\u201381","journal-title":"J Mark"},{"issue":"3","key":"211_CR70","doi-asserted-by":"crossref","first-page":"544","DOI":"10.5465\/AMJ.2006.21794671","volume":"49","author":"CJ Collins","year":"2006","unstructured":"Collins CJ, Smith KG (2006) Knowledge exchange and combination: the role of human resource practices in the performance of high-technology firms. Acad Manag J 49(3):544\u2013560","journal-title":"Acad Manag J"},{"issue":"July","key":"211_CR71","first-page":"179","volume":"20","author":"H Lee","year":"2003","unstructured":"Lee H, Choi B (2003) Knowledge management enablers, processes, and organizational performance: an integrative view and empirical examination. J Manag Inf Syst 20(July):179\u2013228","journal-title":"J Manag Inf Syst"},{"issue":"2","key":"211_CR72","first-page":"210","volume":"32","author":"A Schulze","year":"2006","unstructured":"Schulze A, Hoegl M (2006) Knowledge creation in new product development projects. J Manag 32(2):210\u2013236","journal-title":"J Manag"},{"issue":"4","key":"211_CR73","doi-asserted-by":"crossref","first-page":"451","DOI":"10.1177\/0165551506075323","volume":"33","author":"IYL Chen","year":"2007","unstructured":"Chen IYL (2007) The factors influencing members\u2019 continuance intentions in professional virtual communities\u2014a longitudinal study. J Inf Sci 33(4):451\u2013467","journal-title":"J Inf Sci"},{"issue":"5","key":"211_CR74","doi-asserted-by":"crossref","first-page":"879","DOI":"10.1037\/0021-9010.88.5.879","volume":"88","author":"PM Podsakoff","year":"2003","unstructured":"Podsakoff PM, Mackenzie SB, Podsakoff NP (2003) Common method biases in behavioral research: a critical review of the literature and recommended remedies. J Appl Psychol 88(5):879\u2013903","journal-title":"J Appl Psychol"},{"issue":"2","key":"211_CR75","doi-asserted-by":"crossref","first-page":"186","DOI":"10.2307\/3172650","volume":"25","author":"DW Gerbing","year":"1988","unstructured":"Gerbing DW, Anderson JC (1988) An updated paradigm for scale development incorporating unidimensionality and its assessment. J Mark Res 25(2):186\u2013192","journal-title":"J Mark Res"},{"issue":"4","key":"211_CR76","doi-asserted-by":"crossref","first-page":"409","DOI":"10.1007\/BF02291366","volume":"36","author":"KG J\u00f6reskog","year":"1971","unstructured":"J\u00f6reskog KG (1971) Simultaneous factor analysis in several populations. Psychometrika 36(4):409\u2013426","journal-title":"Psychometrika"},{"issue":"1","key":"211_CR77","doi-asserted-by":"crossref","first-page":"39","DOI":"10.2307\/3151312","volume":"18","author":"C Fornell","year":"1981","unstructured":"Fornell C, Larcker DF (1981) Structural equation models with unobservable variables and measurement error. J Mark Res 18(1):39\u201350","journal-title":"J Mark Res"},{"issue":"6","key":"211_CR78","doi-asserted-by":"crossref","first-page":"1173","DOI":"10.1037\/0022-3514.51.6.1173","volume":"51","author":"RM Baron","year":"1986","unstructured":"Baron RM, Kenny DA (1986) The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. J Personal Soc Psychol 51(6):1173\u20131182","journal-title":"J Personal Soc Psychol"},{"key":"211_CR79","first-page":"159","volume-title":"Sociological methodology","author":"ME Sobel","year":"1986","unstructured":"Sobel ME (1986) Some new results on indirect effects and their standard errors in covariance structure models. In: Tuma NB (ed) Sociological methodology. Jossey-Bass, San Francisco, pp 159\u2013186"},{"issue":"July","key":"211_CR80","doi-asserted-by":"crossref","first-page":"395","DOI":"10.1109\/3468.852434","volume":"30","author":"S Grazioli","year":"2000","unstructured":"Grazioli S, Jarvenpaa SL (2000) Perils of internet fraud: an empirical investigation of deception and trust with experienced internet consumers. IEEE Trans Syst Man Cybern 30(July):395\u2013410","journal-title":"IEEE Trans Syst Man Cybern"},{"issue":"7","key":"211_CR81","doi-asserted-by":"crossref","first-page":"795","DOI":"10.1016\/j.im.2006.07.001","volume":"43","author":"K Sherif","year":"2006","unstructured":"Sherif K, Hoffman J, Thomas B (2006) Can technology build organizational social capital? The case of a global IT consulting firm. Inf Manag 43(7):795\u2013804","journal-title":"Inf Manag"}],"container-title":["Information Technology and Management"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10799-014-0211-3.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s10799-014-0211-3\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10799-014-0211-3","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10799-014-0211-3.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,6,6]],"date-time":"2024-06-06T07:35:17Z","timestamp":1717659317000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s10799-014-0211-3"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2015,1,4]]},"references-count":81,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2016,12]]}},"alternative-id":["211"],"URL":"https:\/\/doi.org\/10.1007\/s10799-014-0211-3","relation":{},"ISSN":["1385-951X","1573-7667"],"issn-type":[{"value":"1385-951X","type":"print"},{"value":"1573-7667","type":"electronic"}],"subject":[],"published":{"date-parts":[[2015,1,4]]}}}