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The flexibility that such processes allow constitutes a hurdle as they are hard to capture in a single model. To tackle this problem, multiple visual representations of the same processes could be beneficial, each addressing different information dimensions according to the specific needs and background knowledge of the concrete process workers and stakeholders. In this paper, we propose, describe, and evaluate a framework, named  , that leverages visual analytics for the interactive visualization of multi-faceted process information, aimed at supporting the investigation and insight generation of users in their process analysis tasks.  is based on a multi-layer visualization methodology that includes a visual backdrop that provides context and an arbitrary number of superimposed and on-demand dimension layers. This arrangement allows our framework to display process information from different perspectives and to project this information onto a domain-friendly representation of the context in which the process unfolds. We provide an in-depth description of the approach\u2019s founding principles, deeply rooted in visualization research, that justify our design choices for the whole framework. We demonstrate the feasibility of the framework through its application in two use-case scenarios in the context of healthcare and personal information management. Plus, we conducted qualitative evaluations with potential end users of both scenarios, gathering precious insights about the efficacy and applicability of our framework to various application domains.<\/jats:p>","DOI":"10.1007\/s10844-024-00875-8","type":"journal-article","created":{"date-parts":[[2024,8,14]],"date-time":"2024-08-14T00:02:11Z","timestamp":1723593731000},"page":"1081-1103","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":4,"title":["Tiramis\u00f9: making sense of multi-faceted process information through time and space"],"prefix":"10.1007","volume":"64","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-5647-6249","authenticated-orcid":false,"given":"Anti","family":"Alman","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-2008-3651","authenticated-orcid":false,"given":"Alessio","family":"Arleo","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-6301-9329","authenticated-orcid":false,"given":"Iris","family":"Beerepoot","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0837-0183","authenticated-orcid":false,"given":"Andrea","family":"Burattin","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5570-0475","authenticated-orcid":false,"given":"Claudio","family":"Di Ciccio","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-1575-406X","authenticated-orcid":false,"given":"Manuel","family":"Resinas","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2024,8,14]]},"reference":[{"key":"875_CR1","doi-asserted-by":"publisher","unstructured":"Alman, A., Arleo, A., Beerepoot, I., et\u00a0al. 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The interviewed participants provided consent for recording the interview and sharing their insights. As for data used in the two scenarios, we hereby declare the following. The healthcare scenario described in Section\n                      \n                      is based on solely synthetic data. The personal informatics scenario in Section\n                      \n                      contains real-world data extrapolated from user interaction logs and registered locations from one of the authors involved. This author provided written consent to make the insights and figures available for the purpose of this study, after masking sensitive information.","order":2,"name":"Ethics","group":{"name":"EthicsHeading","label":"Ethical approval"}},{"value":"C. Di Ciccio is a co-author of this manuscript and a member of the Editorial Board of the Journal of Intelligent Information Systems. Therefore, he will neither assume responsibility for nor oversee the peer review process. The authors have no other competing interests as defined by Springer, or further interests that might be perceived to influence the results and\/or discussion reported in this paper.","order":3,"name":"Ethics","group":{"name":"EthicsHeading","label":"Competing interests"}}]}}