{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,18]],"date-time":"2026-01-18T07:46:11Z","timestamp":1768722371111,"version":"3.49.0"},"reference-count":27,"publisher":"Springer Science and Business Media LLC","issue":"1","license":[{"start":{"date-parts":[[2022,12,30]],"date-time":"2022-12-30T00:00:00Z","timestamp":1672358400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2022,12,30]],"date-time":"2022-12-30T00:00:00Z","timestamp":1672358400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"funder":[{"name":"Alberta Health Services through the Strategic Clinical Networks"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["J Med Syst"],"DOI":"10.1007\/s10916-022-01897-x","type":"journal-article","created":{"date-parts":[[2022,12,31]],"date-time":"2022-12-31T00:02:38Z","timestamp":1672444958000},"update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":2,"title":["A Simulation Modelling Study of Referral Distribution Policies in a Centralized Intake System for Surgical Consultation"],"prefix":"10.1007","volume":"47","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-8467-8008","authenticated-orcid":false,"given":"Deborah A.","family":"Marshall","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-8021-0627","authenticated-orcid":false,"given":"Toni","family":"Tagimacruz","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-8008-9214","authenticated-orcid":false,"given":"Monica","family":"Cepoiu-Martin","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-9518-6108","authenticated-orcid":false,"given":"Jill","family":"Robert","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Bernice","family":"Ring","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Michael","family":"Burston","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Suzanne","family":"Higgins","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Monica","family":"Hess","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5254-506X","authenticated-orcid":false,"given":"Jonathan","family":"White","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2022,12,30]]},"reference":[{"key":"1897_CR1","doi-asserted-by":"publisher","first-page":"61","DOI":"10.12927\/hcq.2009.21100","volume":"13","author":"A Bichel","year":"2009","unstructured":"Bichel A, Erfle S, Wiebe V, Axelrod D, Conly J. Improving patient access to medical services: preventing the patient from being lost in translation. Healthc Q. 2009;13:61\u20138.","journal-title":"Healthc Q."},{"key":"1897_CR2","first-page":"90","volume":"9","author":"DW Harrington","year":"2014","unstructured":"Harrington DW, Wilson K, Rosenberg MW. Waiting for a Specialist Consultation for a New Condition in Ontario: Impacts on Patients' Lives. Healthc Policy. 2014;9:90\u2013103.","journal-title":"Healthc Policy."},{"key":"1897_CR3","first-page":"004695802091030","volume":"57","author":"D McIntyre","year":"2020","unstructured":"McIntyre D, Chow CK. Waiting Time as an Indicator for Health Services Under Strain: A Narrative Review. INQUIRY-J Health Car 2020;57:0046958020910305.","journal-title":"INQUIRY-J Health Car"},{"key":"1897_CR4","unstructured":"Moir M, Barua B. The Private Cost of Public Queues for Medically Necessary Care 2020. Fraser Institue. 2020;10."},{"key":"1897_CR5","unstructured":"Alberta Health Services. Edmonton and Area - Facilitated Access to Surgical Treatment - General Surgery [Internet]. Alberta Health Services. 2021 [cited 22 Dec 2021]. Available from: https:\/\/www.albertahealthservices.ca\/findhealth\/Service.aspx?id=1080550&serviceAtFacilityID=1129243"},{"key":"1897_CR6","doi-asserted-by":"publisher","first-page":"e012225","DOI":"10.1136\/bmjopen-2016-012225","volume":"7","author":"Z Damani","year":"2017","unstructured":"Damani Z, Conner-Spady B, Nash T, Tom Stelfox H, Noseworthy TW, Marshall DA. What is the influence of single-entry models on access to elective surgical procedures? A systematic review. BMJ Open. 2017;7:e012225.","journal-title":"BMJ Open."},{"key":"1897_CR7","doi-asserted-by":"publisher","first-page":"e028373","DOI":"10.1136\/bmjopen-2018-028373","volume":"9","author":"Z Damani","year":"2019","unstructured":"Damani Z, Bohm E, Quan H, Noseworthy T, MacKean G, Loucks L, et al. Improving The Quality Of Care With A Single-Entry Model Of Referral For Total Joint Replacement: A Preimplementation\/Postimplementation Evaluation. BMJ Open. 2019;9:e028373.","journal-title":"BMJ Open."},{"key":"1897_CR8","doi-asserted-by":"publisher","first-page":"161","DOI":"10.1057\/hs.2015.20","volume":"6","author":"J Greenwood-Lee","year":"2017","unstructured":"Greenwood-Lee J, Wild G, Marshall D. Improving accessibility through referral management: setting targets for specialist care. Health Systems. 2017;6:161\u201370.","journal-title":"Health Systems."},{"key":"1897_CR9","doi-asserted-by":"publisher","first-page":"42","DOI":"10.1057\/jos.2009.25","volume":"4","author":"MM G\u00fcnal","year":"2010","unstructured":"G\u00fcnal MM, Pidd M. Discrete event simulation for performance modelling in health care: a review of the literature. J Simul. 2010;4:42\u201351.","journal-title":"J Simul."},{"key":"1897_CR10","doi-asserted-by":"publisher","first-page":"1431","DOI":"10.1057\/jors.2010.20","volume":"62","author":"K Katsaliaki","year":"2011","unstructured":"Katsaliaki K, Mustafee N. Applications of simulation within the healthcare context. Journal of the Operational Research Society. 2011;62:1431\u201351.","journal-title":"Journal of the Operational Research Society."},{"key":"1897_CR11","doi-asserted-by":"publisher","first-page":"687","DOI":"10.1186\/s12913-018-3456-4","volume":"18","author":"X Zhang","year":"2018","unstructured":"Zhang X. Application of discrete event simulation in health care: a systematic review. BMC Health Serv Res. 2018;18:687.","journal-title":"BMC Health Serv Res."},{"key":"1897_CR12","doi-asserted-by":"publisher","unstructured":"Rohleder TR, Lewkonia P, Bischak DP, Duffy P, Hendijani R. Using Simulation Modeling to Improve Patient Flow at an Outpatient Orthopedic Clinic,\u00a0Springer. Health Care Manag Sci.\u00a02011;14(2):135\u201345. ISSN: 1386-9620, 1572-9389. https:\/\/doi.org\/10.1007\/s10729-010-9145-4. Accessed 1 Oct\u00a02021.","DOI":"10.1007\/s10729-010-9145-4"},{"key":"1897_CR13","first-page":"135","volume":"56","author":"JK Parks","year":"2011","unstructured":"Parks JK, Engblom P, Hamrock E, Satjapot S, Levin S. Designed to Fail: How Computer Simulation Can Detect Fundamental Flaws in Clinic Flow: Journal of Healthcare Management. 2011;56:135\u201346.","journal-title":"Designed to Fail: How Computer Simulation Can Detect Fundamental Flaws in Clinic Flow: Journal of Healthcare Management."},{"key":"1897_CR14","doi-asserted-by":"publisher","first-page":"3083","DOI":"10.1007\/s10916-011-9786-y","volume":"36","author":"T Lu","year":"2012","unstructured":"Lu T, Wang S, Li J, Lucas P, Anderson M, Ross K. A Simulation Study to Improve Performance in the Preparation and Delivery of Antineoplastic Medications at a Community Hospital. J Med Syst. 2012;36:3083\u20139.","journal-title":"J Med Syst."},{"key":"1897_CR15","doi-asserted-by":"publisher","first-page":"919","DOI":"10.1007\/s10916-009-9307-4","volume":"34","author":"AE Bair","year":"2010","unstructured":"Bair AE, Song WT, Chen Y-C, Morris BA. The Impact of Inpatient Boarding on ED Efficiency: A Discrete-Event Simulation Study. J Med Syst. 2010;34:919\u201329.","journal-title":"J Med Syst."},{"key":"1897_CR16","doi-asserted-by":"publisher","first-page":"273","DOI":"10.1007\/s10916-016-0633-z","volume":"40","author":"M Debacker","year":"2016","unstructured":"Debacker M, Van Utterbeeck F, Ullrich C, Dhondt E, Hubloue I. SIMEDIS: a Discrete-Event Simulation Model for Testing Responses to Mass Casualty Incidents. J Med Syst. 2016;40:273.","journal-title":"J Med Syst."},{"key":"1897_CR17","doi-asserted-by":"publisher","first-page":"373","DOI":"10.1007\/s10729-007-9035-6","volume":"10","author":"PT VanBerkel","year":"2007","unstructured":"VanBerkel PT, Blake JT. A comprehensive simulation for wait time reduction and capacity planning applied in general surgery. Health care manag sc. Springer; 2007;10:373\u201385.","journal-title":"Health care manag sc. Springer"},{"key":"1897_CR18","doi-asserted-by":"publisher","first-page":"385","DOI":"10.1016\/j.clon.2017.01.039","volume":"29","author":"V Babashov","year":"2017","unstructured":"Babashov V, Aivas I, Begen MA, Cao JQ, Rodrigues G, D'Souza D, et al. Reducing Patient Waiting Times for Radiation Therapy and Improving the Treatment Planning Process: a Discrete-event Simulation Model (Radiation Treatment Planning). Clin Oncol. 2017;29:385\u201391.","journal-title":"Clin Oncol."},{"key":"1897_CR19","unstructured":"Law AM, Kelton WD. Simulation Modelling and Analysis. 3rd Edition. McGraw-Hill, Boston\u202f; Montreal\u202f: McGraw-Hill; 4th ed; 2000."},{"key":"1897_CR20","unstructured":"Banks J, Carson JS, Nelson BL, Nicol DM. Discrete-event system simulation. Upper Saddle River, N.J.: Prentice Hall, Upper Saddle River, NJ: Prentice Hall; 3rd ed; 2001."},{"key":"1897_CR21","doi-asserted-by":"publisher","first-page":"701","DOI":"10.1177\/0272989X12455462","volume":"32","author":"J Karnon","year":"2012","unstructured":"Karnon J, Stahl J, Brennan A, Caro JJ, Mar J, M\u00f6ller J. Modeling Using Discrete Event Simulation: A Report of the ISPOR-SMDM Modeling Good Research Practices Task Force\u20134. Med Decis Making. 2012;32:701\u201311.","journal-title":"Med Decis Making."},{"key":"1897_CR22","doi-asserted-by":"publisher","unstructured":"Jacobson SH, Hall SN, Swisher JR. Discrete-Event Simulation of Health Care Systems. In: Hall RW, editor. Patient Flow: Reducing Delay in Healthcare Delivery [Internet]. Boston, MA: Springer US; 2006 [cited 2021 Sep 27]. p. 211\u201352. Available from: https:\/\/doi.org\/10.1007\/978-0-387-33636-7_8","DOI":"10.1007\/978-0-387-33636-7_8"},{"key":"1897_CR23","unstructured":"Law AM. Simulation Modeling and analysis. Boston\u202f; Montreal: McGraw-Hill, Boston\u202f; Montreal\u202f: McGraw-Hill; 4th ed; 2007."},{"key":"1897_CR24","unstructured":"Systems Modelling Corporation. Arena. Rockwell Automation; 2000. Rockwell Automation; 2000."},{"key":"1897_CR25","unstructured":"Wolff RW. Stochastic Modeling and the Theory of Queues. 1st edition. Englewood Cliffs, N.J: Pearson; 1989."},{"key":"1897_CR26","doi-asserted-by":"publisher","first-page":"435","DOI":"10.1239\/jap\/1308662637","volume":"48","author":"JH Kim","year":"2011","unstructured":"Kim JH, Ahn H-S, Righter R. Managing Queues With Heterogeneous Servers. J Appl Probab. 2011;48:435\u201352.","journal-title":"J Appl Probab."},{"key":"1897_CR27","doi-asserted-by":"publisher","first-page":"789","DOI":"10.1109\/9.57017","volume":"35","author":"Z Rosberg","year":"1990","unstructured":"Rosberg Z, Makowski AM. Optimal routing to parallel heterogeneous servers-small arrival rates. IEEE T Automat Contr. 1990;35:789\u201396.","journal-title":"IEEE T Automat Contr."}],"container-title":["Journal of Medical Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s10916-022-01897-x.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/article\/10.1007\/s10916-022-01897-x\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s10916-022-01897-x.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,1,1]],"date-time":"2024-01-01T11:12:47Z","timestamp":1704107567000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/s10916-022-01897-x"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,12,30]]},"references-count":27,"journal-issue":{"issue":"1","published-online":{"date-parts":[[2023,12]]}},"alternative-id":["1897"],"URL":"https:\/\/doi.org\/10.1007\/s10916-022-01897-x","relation":{},"ISSN":["1573-689X"],"issn-type":[{"value":"1573-689X","type":"electronic"}],"subject":[],"published":{"date-parts":[[2022,12,30]]},"assertion":[{"value":"1 March 2022","order":1,"name":"received","label":"Received","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"1 December 2022","order":2,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"30 December 2022","order":3,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}}],"article-number":"4"}}