{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,15]],"date-time":"2026-04-15T21:40:27Z","timestamp":1776289227006,"version":"3.50.1"},"reference-count":34,"publisher":"Springer Science and Business Media LLC","issue":"2","license":[{"start":{"date-parts":[[2017,3,13]],"date-time":"2017-03-13T00:00:00Z","timestamp":1489363200000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"funder":[{"name":"Bijzonder onderzoeksfonds, Ugent","award":["01N00712"],"award-info":[{"award-number":["01N00712"]}]}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["J Sched"],"published-print":{"date-parts":[[2018,4]]},"DOI":"10.1007\/s10951-017-0512-6","type":"journal-article","created":{"date-parts":[[2017,3,13]],"date-time":"2017-03-13T11:48:27Z","timestamp":1489405707000},"page":"143-165","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":18,"title":["The impact of overtime as a time-based proactive scheduling and reactive allocation strategy on the robustness of a personnel shift roster"],"prefix":"10.1007","volume":"21","author":[{"given":"Jonas","family":"Ingels","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Broos","family":"Maenhout","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2017,3,13]]},"reference":[{"key":"512_CR1","doi-asserted-by":"crossref","first-page":"309","DOI":"10.1023\/B:ANOR.0000019094.19940.41","volume":"127","author":"A Abdelghany","year":"2004","unstructured":"Abdelghany, A., Ekollu, G., Narasimhan, R., & Abdelghany, K. (2004). A proactive crew recovery decision support tool for commercial airlines during irregular operations. Annals of Operations Research, 127, 309\u2013331.","journal-title":"Annals of Operations Research"},{"issue":"2","key":"512_CR2","doi-asserted-by":"crossref","first-page":"825","DOI":"10.1016\/j.ejor.2006.12.045","volume":"185","author":"K Abdelghany","year":"2008","unstructured":"Abdelghany, K., Abdelghany, A., & Ekollu, G. (2008). An integrated decision support tool for airlines schedule recovery during irregular operations. European Journal of Operational Research, 185(2), 825\u2013848.","journal-title":"European Journal of Operational Research"},{"key":"512_CR3","doi-asserted-by":"crossref","first-page":"693","DOI":"10.1287\/opre.21.3.693","volume":"21","author":"W Abernathy","year":"1973","unstructured":"Abernathy, W., Baloff, N., & Hershey, J. (1973). A three-stage manpower planning and scheduling model a service sector example. Operations Research, 21, 693\u2013711.","journal-title":"Operations Research"},{"issue":"3","key":"512_CR4","doi-asserted-by":"crossref","first-page":"936","DOI":"10.1016\/j.ejor.2008.10.025","volume":"198","author":"M Ahmed","year":"2009","unstructured":"Ahmed, M., & Alkhamis, T. (2009). Simulation optimization for an emergency department healthcare unit in Kuwait. European Journal of Operational Research, 198(3), 936\u2013942.","journal-title":"European Journal of Operational Research"},{"key":"512_CR5","doi-asserted-by":"crossref","first-page":"589","DOI":"10.1080\/07408170590948468","volume":"37","author":"J Bard","year":"2005","unstructured":"Bard, J., & Purnomo, H. (2005). Hospital-wide reactive scheduling of nurses with preference considerations. IIE Transactions, 37, 589\u2013608.","journal-title":"IIE Transactions"},{"key":"512_CR6","doi-asserted-by":"crossref","first-page":"441","DOI":"10.1023\/B:JOSH.0000046076.75950.0b","volume":"7","author":"E Burke","year":"2004","unstructured":"Burke, E., De Causmaecker, P., Vanden Berghe, G., & Van Landeghem, H. (2004). The state of the art of nurse rostering. Journal of Scheduling, 7, 441\u2013499.","journal-title":"Journal of Scheduling"},{"issue":"2","key":"512_CR7","doi-asserted-by":"crossref","first-page":"140","DOI":"10.1080\/01608061.2011.569194","volume":"31","author":"MC Camden","year":"2011","unstructured":"Camden, M. C., Price, V. A., & Ludwig, T. D. (2011). Reducing absenteeism and rescheduling among grocery store employees with point-contingent rewards. Journal of Organizational Behavior Management, 31(2), 140\u2013149.","journal-title":"Journal of Organizational Behavior Management"},{"issue":"5","key":"512_CR8","doi-asserted-by":"crossref","first-page":"817","DOI":"10.1111\/j.1540-5915.2012.00372.x","volume":"43","author":"GM Campbell","year":"2012","unstructured":"Campbell, G. M. (2012). On-call overtime for service workforce scheduling when demand is uncertain. Decision Sciences, 43(5), 817\u2013850.","journal-title":"Decision Sciences"},{"issue":"1","key":"512_CR9","doi-asserted-by":"crossref","first-page":"23","DOI":"10.1007\/s10479-009-0647-8","volume":"178","author":"AM Bruin de","year":"2010","unstructured":"de Bruin, A. M., Bekker, R., van Zanten, L., & Koole, G. M. (2010). Dimensioning hospital wards using the Erlang loss model. Annals of Operations Research, 178(1), 23\u201343.","journal-title":"Annals of Operations Research"},{"key":"512_CR10","doi-asserted-by":"crossref","first-page":"129","DOI":"10.1007\/978-3-540-45157-0_9","volume":"2740","author":"P Causmaecker De","year":"2003","unstructured":"De Causmaecker, P., & Vanden Berghe, G. (2003). Relaxation of coverage constraints in hospital personnel rostering. Lecture Notes in Computer Science, 2740, 129\u2013147.","journal-title":"Lecture Notes in Computer Science"},{"key":"512_CR11","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1007\/s10951-010-0211-z","volume":"14","author":"P Causmaecker De","year":"2011","unstructured":"De Causmaecker, P., & Vanden Berghe, G. (2011). A categorisation of nurse rostering problems. Journal of Scheduling, 14, 3\u201316.","journal-title":"Journal of Scheduling"},{"key":"512_CR12","doi-asserted-by":"crossref","first-page":"825","DOI":"10.1057\/palgrave.jors.2600970","volume":"51","author":"K Dowsland","year":"2000","unstructured":"Dowsland, K., & Thompson, J. (2000). Solving a nurse scheduling problem with knapsacks, networks and tabu search. Journal of the Operational Research Society, 51, 825\u2013833.","journal-title":"Journal of the Operational Research Society"},{"issue":"3","key":"512_CR13","doi-asserted-by":"crossref","first-page":"285","DOI":"10.1016\/S0305-0483(96)00063-1","volume":"25","author":"F Easton","year":"1997","unstructured":"Easton, F., & Rossin, D. (1997). Overtime schedules for full-time service workers. Omega, 25(3), 285\u2013299.","journal-title":"Omega"},{"issue":"3","key":"512_CR14","doi-asserted-by":"crossref","first-page":"139","DOI":"10.1002\/mcda.321","volume":"11","author":"M Ehrgott","year":"2002","unstructured":"Ehrgott, M., & Ryan, D. M. (2002). Constructing robust crew schedules with bicriteria optimization. Journal of Multi-Criteria Decision Analysis, 11(3), 139\u2013150.","journal-title":"Journal of Multi-Criteria Decision Analysis"},{"key":"512_CR15","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1016\/S0377-2217(03)00095-X","volume":"153","author":"A Ernst","year":"2004","unstructured":"Ernst, A., Jiang, H., Krishnamoorthy, M., & Sier, D. (2004). Staff scheduling and rostering: A review of applications, methods and models. European Journal of Operational Research, 153, 3\u201327.","journal-title":"European Journal of Operational Research"},{"key":"512_CR16","volume-title":"GNU scientific library reference manual\u2014third edition","author":"B Gough","year":"2009","unstructured":"Gough, B. (2009). GNU scientific library reference manual\u2014third edition (3rd ed.). Godalming: Network Theory Ltd.","edition":"3"},{"key":"512_CR17","unstructured":"Gurobi\u00a0Optimization, Inc. (2015). Gurobi optimizer reference manual. http:\/\/www.gurobi.com\/documentation\/ ."},{"key":"512_CR18","doi-asserted-by":"crossref","first-page":"153","DOI":"10.1016\/j.cor.2015.03.010","volume":"61","author":"J Ingels","year":"2015","unstructured":"Ingels, J., & Maenhout, B. (2015). The impact of reserve duties on the robustness of a personnel shift roster: An empirical investigation. Computers and Operations Research, 61, 153\u2013169.","journal-title":"Computers and Operations Research"},{"key":"512_CR19","doi-asserted-by":"crossref","unstructured":"Ionescu, L., & Kliewer, N. (2011). Increasing flexibility of airline crew schedules. Procedia Social and Behavioral Sciences, 20, 1019\u20131028.","DOI":"10.1016\/j.sbspro.2011.08.111"},{"issue":"2","key":"512_CR20","doi-asserted-by":"crossref","first-page":"127","DOI":"10.1016\/0191-2607(87)90005-7","volume":"21","author":"HN Koutsopoulos","year":"1987","unstructured":"Koutsopoulos, H. N., & Wilson, N. H. (1987). Operator workforce planning in the transit industry. Transportation Research Part A General, 21(2), 127\u2013138.","journal-title":"Transportation Research Part A General"},{"issue":"2","key":"512_CR21","doi-asserted-by":"crossref","first-page":"255","DOI":"10.1016\/S0377-2217(99)00379-3","volume":"124","author":"N Li","year":"2000","unstructured":"Li, N., & Li, L. X. (2000). Modeling staffing flexibility: A case of China. European Journal of Operational Research, 124(2), 255\u2013266.","journal-title":"European Journal of Operational Research"},{"issue":"11","key":"512_CR22","doi-asserted-by":"crossref","first-page":"2401","DOI":"10.1111\/jan.12117","volume":"69","author":"VM Lobo","year":"2013","unstructured":"Lobo, V. M., Fisher, A., Ploeg, J., Peachey, G., & Akhtar-Danesh, N. (2013). A concept analysis of nursing overtime. Journal of Advanced Nursing, 69(11), 2401\u20132412.","journal-title":"Journal of Advanced Nursing"},{"key":"512_CR23","doi-asserted-by":"crossref","first-page":"97","DOI":"10.1007\/978-3-642-37198-1_9","volume":"7832","author":"B Maenhout","year":"2013","unstructured":"Maenhout, B., & Vanhoucke, M. (2013). An artificial immune system based approach for solving the nurse re-rostering system. Lecture Notes in Computer Science, 7832, 97\u2013108.","journal-title":"Lecture Notes in Computer Science"},{"issue":"6","key":"512_CR24","doi-asserted-by":"crossref","first-page":"1119","DOI":"10.1016\/j.jemermed.2012.01.063","volume":"43","author":"JA Paul","year":"2012","unstructured":"Paul, J. A., & Lin, L. (2012). Models for improving patient throughput and waiting at hospital emergency departments. The Journal of Emergency Medicine, 43(6), 1119\u20131126.","journal-title":"The Journal of Emergency Medicine"},{"issue":"3","key":"512_CR25","doi-asserted-by":"crossref","first-page":"260","DOI":"10.1111\/j.1468-005X.2007.00198.x","volume":"22","author":"R Schalk","year":"2007","unstructured":"Schalk, R., & Van Rijckevorsel, A. (2007). Factors influencing absenteeism and intention to leave in a call centre. New Technology Work and Employment, 22(3), 260\u2013274.","journal-title":"New Technology Work and Employment"},{"key":"512_CR26","doi-asserted-by":"crossref","first-page":"300","DOI":"10.1287\/trsc.1050.0131","volume":"40","author":"J Shebalov","year":"2006","unstructured":"Shebalov, J., & Klabjan, D. (2006). Robust airline crew pairing: Move-up crews. Transportation Science, 40, 300\u2013312.","journal-title":"Transportation Science"},{"issue":"1","key":"512_CR27","doi-asserted-by":"crossref","first-page":"49","DOI":"10.1007\/s00291-009-0164-9","volume":"33","author":"B Tam","year":"2011","unstructured":"Tam, B., Ehrgott, M., Ryan, D. M., & Zakeri, G. (2011). A comparison of stochastic programming and bi-objective optimisation approaches to robust airline crew scheduling. OR Spectrum, 33(1), 49\u201375.","journal-title":"OR Spectrum"},{"issue":"5\u20136","key":"512_CR28","doi-asserted-by":"crossref","first-page":"257","DOI":"10.1002\/mcda.1517","volume":"21","author":"B Tam","year":"2014","unstructured":"Tam, B., Ryan, D., & Ehrgott, M. (2014). Multi-objective approaches to the unit crewing problem in airline crew scheduling. Journal of Multi-Criteria Decision Analysis, 21(5\u20136), 257\u2013277.","journal-title":"Journal of Multi-Criteria Decision Analysis"},{"issue":"6","key":"512_CR29","doi-asserted-by":"crossref","first-page":"740","DOI":"10.1016\/j.emj.2003.09.010","volume":"21","author":"J Tan","year":"2003","unstructured":"Tan, J. (2003). Curvilinear relationship between organizational slack and firm performance: Evidence from Chinese state enterprises. European Management Journal, 21(6), 740\u2013749.","journal-title":"European Management Journal"},{"key":"512_CR30","unstructured":"Thiel, M.\u00a0P. (2005). Team-oriented Airline Crew Scheduling and Rostering: Problem Description, Solution Approaches, and Decision Support. PhD thesis, University of Paderborn, Germany."},{"key":"512_CR31","doi-asserted-by":"crossref","first-page":"1543","DOI":"10.1016\/j.fss.2009.10.003","volume":"161","author":"S Topaloglu","year":"2010","unstructured":"Topaloglu, S., & Selim, H. (2010). Nurse scheduling using fuzzy modelling approach. Fuzzy Sets and Systems, 161, 1543\u20131563.","journal-title":"Fuzzy Sets and Systems"},{"key":"512_CR32","doi-asserted-by":"crossref","first-page":"367","DOI":"10.1016\/j.ejor.2012.11.029","volume":"226","author":"J Bergh Van den","year":"2013","unstructured":"Van den Bergh, J., Beli\u00ebn, J., De Bruecker, P., Demeulemeester, E., & De Boeck, L. (2013). Personnel scheduling: A literature review. European Journal of Operational Research, 226, 367\u2013385.","journal-title":"European Journal of Operational Research"},{"key":"512_CR33","doi-asserted-by":"crossref","first-page":"457","DOI":"10.1016\/j.ejor.2008.03.044","volume":"196","author":"M Vanhoucke","year":"2009","unstructured":"Vanhoucke, M., & Maenhout, B. (2009). On the characterization and generation of nurse scheduling problem instances. European Journal of Operational Research, 196, 457\u2013467.","journal-title":"European Journal of Operational Research"},{"issue":"4","key":"512_CR34","doi-asserted-by":"crossref","first-page":"1073","DOI":"10.1016\/j.eswa.2006.02.017","volume":"32","author":"J-Y Yeh","year":"2007","unstructured":"Yeh, J.-Y., & Lin, W.-S. (2007). Using simulation technique and genetic algorithm to improve the quality care of a hospital emergency department. Expert Systems with Applications, 32(4), 1073\u20131083.","journal-title":"Expert Systems with Applications"}],"container-title":["Journal of Scheduling"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s10951-017-0512-6\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10951-017-0512-6.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s10951-017-0512-6.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,7,26]],"date-time":"2022-07-26T01:24:18Z","timestamp":1658798658000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s10951-017-0512-6"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2017,3,13]]},"references-count":34,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2018,4]]}},"alternative-id":["512"],"URL":"https:\/\/doi.org\/10.1007\/s10951-017-0512-6","relation":{},"ISSN":["1094-6136","1099-1425"],"issn-type":[{"value":"1094-6136","type":"print"},{"value":"1099-1425","type":"electronic"}],"subject":[],"published":{"date-parts":[[2017,3,13]]}}}