{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,10,21]],"date-time":"2025-10-21T15:32:49Z","timestamp":1761060769782,"version":"3.37.3"},"reference-count":93,"publisher":"Springer Science and Business Media LLC","issue":"2","license":[{"start":{"date-parts":[[2019,3,25]],"date-time":"2019-03-25T00:00:00Z","timestamp":1553472000000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Scientometrics"],"published-print":{"date-parts":[[2019,5]]},"DOI":"10.1007\/s11192-019-03080-5","type":"journal-article","created":{"date-parts":[[2019,3,25]],"date-time":"2019-03-25T11:02:50Z","timestamp":1553511770000},"page":"879-908","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":8,"title":["Journal of the Academy of Marketing Science 1973\u20132018: an analytical retrospective"],"prefix":"10.1007","volume":"119","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-2456-3695","authenticated-orcid":false,"given":"Angelito","family":"Calma","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Jos\u00e9","family":"Mart\u00ed-Parre\u00f1o","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Martin","family":"Davies","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2019,3,25]]},"reference":[{"issue":"5","key":"3080_CR1","doi-asserted-by":"publisher","first-page":"720","DOI":"10.1007\/s11747-016-0514-5","volume":"45","author":"CM Albrecht","year":"2017","unstructured":"Albrecht, C. M., Hattula, S., & Lehmann, D. R. (2017). The relationship between consumer shopping stress and purchase abandonment in task-oriented and recreation-oriented consumers. Journal of the Academy of Marketing Science,\n                           45(5), 720\u2013740.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"5","key":"3080_CR2","doi-asserted-by":"publisher","first-page":"648","DOI":"10.1007\/s11747-014-0413-6","volume":"43","author":"AM Allen","year":"2015","unstructured":"Allen, A. M., Brady, M. K., Robinson, S. G., & Voorhees, C. M. (2015). One firm\u2019s loss is another\u2019s gain: Capitalizing on other firms\u2019 service failures. Journal of the Academy of Marketing Science,\n                           43(5), 648\u2013662.","journal-title":"Journal of the Academy of Marketing Science"},{"key":"3080_CR3","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/s11747-017-0563-4","volume":"46","author":"S Arunachalam","year":"2018","unstructured":"Arunachalam, S., Ramaswami, S. N., Herrmann, P., & Walker, D. (2018). Innovation pathway to profitability: The role of entrepreneurial orientation and marketing capabilities. Journal of the Academy of Marketing Science,\n                           46, 1\u201323.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"6","key":"3080_CR4","doi-asserted-by":"publisher","first-page":"658","DOI":"10.1007\/s11747-014-0368-7","volume":"42","author":"S Auh","year":"2014","unstructured":"Auh, S., Spyropoulou, S., Menguc, B., & Uslu, A. (2014). When and how does sales team conflict affect sales team performance? Journal of the Academy of Marketing Science,\n                           42(6), 658\u2013679.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"3","key":"3080_CR109","doi-asserted-by":"publisher","first-page":"345","DOI":"10.1177\/0092070300283004","volume":"28","author":"BJ Babin","year":"2000","unstructured":"Babin, B. J., Boles, J. S., & Robin, D. P. (2000). Representing the perceived ethical work climate among marketing employees. Journal of the Academy of Marketing Science, 28(3), 345\u2013358.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"3080_CR103","doi-asserted-by":"publisher","first-page":"74","DOI":"10.1007\/BF02723327","volume":"16","author":"RP Bagozzi","year":"1988","unstructured":"Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74\u201394.","journal-title":"Journal of the Academy ofMarketing Science"},{"issue":"2","key":"3080_CR5","doi-asserted-by":"publisher","first-page":"184","DOI":"10.1177\/0092070399272005","volume":"27","author":"RP Bagozzi","year":"1999","unstructured":"Bagozzi, R. P., Gopinath, M., & Nyer, P. U. (1999). The role of emotions in marketing. Journal of the Academy of Marketing Science,\n                           27(2), 184\u2013206.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"5","key":"3080_CR7","doi-asserted-by":"publisher","first-page":"589","DOI":"10.1007\/s11747-015-0443-8","volume":"43","author":"MB Beverland","year":"2015","unstructured":"Beverland, M. B., Wilner, S. J., & Micheli, P. (2015). Reconciling the tension between consistency and relevance: Design thinking as a mechanism for brand ambidexterity. Journal of the Academy of Marketing Science,\n                           43(5), 589\u2013609.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"2","key":"3080_CR8","doi-asserted-by":"publisher","first-page":"190","DOI":"10.1177\/03079459994551","volume":"29","author":"JG Blodgett","year":"2001","unstructured":"Blodgett, J. G., Lu, L. C., Rose, G. M., & Vitell, S. J. (2001). Ethical sensitivity to stakeholder interests: A cross-cultural comparison. Journal of the Academy of Marketing Science,\n                           29(2), 190\u2013202.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"3","key":"3080_CR9","doi-asserted-by":"publisher","first-page":"225","DOI":"10.1007\/BF02723409","volume":"20","author":"J Boles","year":"1992","unstructured":"Boles, J., & Burton, S. (1992). An examination of free elicitation and response scale measures of feelings and judgments evoked by television advertisements. Journal of the Academy of Marketing Science,\n                           20(3), 225\u2013233.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"3","key":"3080_CR10","doi-asserted-by":"publisher","first-page":"322","DOI":"10.1007\/s11747-013-0358-1","volume":"42","author":"SA Brasel","year":"2014","unstructured":"Brasel, S. A., & Gips, J. (2014). Enhancing television advertising: Same-language subtitles can improve brand recall, verbal memory, and behavioral intent. Journal of the Academy of Marketing Science,\n                           42(3), 322\u2013336.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"4","key":"3080_CR110","doi-asserted-by":"publisher","first-page":"293","DOI":"10.1177\/0092070398264003","volume":"26","author":"S Burton","year":"1998","unstructured":"Burton, S., Lichtenstein, D. R., Netemeyer, R. G., & Garretson, J. A. (1998). A scale for measuring attitude toward private label products and an examination of its psychological and behavioral correlates. Journal of the Academy of Marketing Science, 26(4), 293\u2013306.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"3080_CR11","doi-asserted-by":"publisher","first-page":"4","DOI":"10.1080\/03075079.2014.977858","volume":"40","author":"A Calma","year":"2015","unstructured":"Calma, A., & Davies, M. (2015). Studies in higher education 1976\u20132013: A retrospective using citation network analysis. Studies in Higher Education,\n                           40(1), 4\u201321. \n                    https:\/\/doi.org\/10.1080\/03075079.2014.977858\n                    \n                  .","journal-title":"Studies in Higher Education"},{"issue":"3","key":"3080_CR12","doi-asserted-by":"publisher","first-page":"1579","DOI":"10.1007\/s11192-016-2228-3","volume":"110","author":"A Calma","year":"2017","unstructured":"Calma, A., & Davies, M. (2017). Geographies of influence: A citation network analysis of Higher Education 1972\u20132014. Scientometrics,\n                           110(3), 1579\u20131599. \n                    https:\/\/doi.org\/10.1007\/s11192-016-2228-3\n                    \n                  .","journal-title":"Scientometrics"},{"issue":"2","key":"3080_CR13","doi-asserted-by":"publisher","first-page":"202","DOI":"10.1007\/s11747-011-0287-9","volume":"40","author":"ST Cavusgil","year":"2012","unstructured":"Cavusgil, S. T., & Cavusgil, E. (2012). Reflections on international marketing: Destructive regeneration and multinational firms. Journal of the Academy of Marketing Science,\n                           40(2), 202\u2013217.","journal-title":"Journal of the Academy of Marketing Science"},{"key":"3080_CR14","doi-asserted-by":"publisher","first-page":"2741","DOI":"10.1016\/j.physa.2009.03.022","volume":"388","author":"D Chen","year":"2009","unstructured":"Chen, D., Fu, Y., & Shang, M. (2009). A fast and efficient heuristic algorithm for detecting community structures in complex networks. Physica A: Statistical Mechanics and its Applications,\n                           388, 2741\u20132749. \n                    https:\/\/doi.org\/10.1016\/j.physa.2009.03.022\n                    \n                  .","journal-title":"Physica A: Statistical Mechanics and its Applications"},{"unstructured":"Clarivate Analytics. (2018). InCites Journal Citation Reports: Journal of the Academy of Marketing Science. Retrieved June 25, 2018, from \n                    http:\/\/jcr.incites.thomsonreuters.com.ezp.lib.unimelb.edu.au\n                    \n                  .","key":"3080_CR15"},{"key":"3080_CR16","doi-asserted-by":"publisher","first-page":"37","DOI":"10.1177\/001316446002000104","volume":"20","author":"JA Cohen","year":"1960","unstructured":"Cohen, J. A. (1960). A coefficient of agreement for nominal scales. Educational and Psychological Measurement,\n                           20, 37\u201346.","journal-title":"Educational and Psychological Measurement"},{"issue":"5","key":"3080_CR17","doi-asserted-by":"publisher","first-page":"471","DOI":"10.1007\/s11747-014-0377-6","volume":"42","author":"WL Cron","year":"2014","unstructured":"Cron, W. L., Baldauf, A., Leigh, T. W., & Grossenbacher, S. (2014). The strategic role of the sales force: Perceptions of senior sales executives. Journal of the Academy of Marketing Science,\n                           42(5), 471\u2013489.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"2","key":"3080_CR18","doi-asserted-by":"publisher","first-page":"959","DOI":"10.1007\/s11192-016-1998-y","volume":"108","author":"M Davies","year":"2016","unstructured":"Davies, M., & Calma, A. (2016). Academy of management journal 1958\u20132014: A citation analysis. Scientometrics,\n                           108(2), 959\u2013975. \n                    https:\/\/doi.org\/10.1007\/s11192-016-1998-y\n                    \n                  .","journal-title":"Scientometrics"},{"issue":"1","key":"3080_CR19","first-page":"69","volume":"59","author":"M Davies","year":"2017","unstructured":"Davies, M., & Calma, A. (2017). Getting cited: A reconsideration of purpose. Australian Universities\u2019 Review,\n                           59(1), 69\u201375.","journal-title":"Australian Universities\u2019 Review"},{"key":"3080_CR20","doi-asserted-by":"publisher","first-page":"23","DOI":"10.1080\/23801883.2018.1478233","volume":"15","author":"M Davies","year":"2018","unstructured":"Davies, M., & Calma, A. (2018). Australasian Journal of Philosophy 1947\u20132016: A retrospective using citation and social network analyses. Global Intellectual History.,\n                           15, 23. \n                    https:\/\/doi.org\/10.1080\/23801883.2018.1478233\n                    \n                  .","journal-title":"Global Intellectual History."},{"issue":"3","key":"3080_CR105","doi-asserted-by":"publisher","first-page":"434","DOI":"10.1007\/s11747-011-0300-3","volume":"40","author":"A Diamantopoulos","year":"2012","unstructured":"Diamantopoulos, A., Sarstedt, M., Fuchs, C., Wilczynski, P., & Kaiser, S. (2012). Guidelines for choosing between multi-item and single-item scales for construct measurement: A predictive validity perspective. Journal of the Academy of Marketing Science, 40(3), 434\u2013449.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"2","key":"3080_CR102","doi-asserted-by":"publisher","first-page":"99","DOI":"10.1177\/0092070394222001","volume":"22","author":"AS Dick","year":"1994","unstructured":"Dick, A. S., & Basu, K. (1994). Customer loyalty: Toward an integrated conceptual framework. Journal of the Academy of Marketing Science, 22(2), 99\u2013113.","journal-title":"Journal of theAcademy of Marketing Science"},{"issue":"6","key":"3080_CR21","doi-asserted-by":"publisher","first-page":"906","DOI":"10.1007\/s11747-010-0224-3","volume":"39","author":"M Eisend","year":"2011","unstructured":"Eisend, M., & K\u00fcster, F. (2011). The effectiveness of publicity versus advertising: A meta-analytic investigation of its moderators. Journal of the Academy of Marketing Science,\n                           39(6), 906\u2013921.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"3080_CR22","doi-asserted-by":"publisher","first-page":"5","DOI":"10.1007\/s11747-009-0135-3","volume":"38","author":"TL Esper","year":"2010","unstructured":"Esper, T. L., Ellinger, A. E., Stank, T. P., Flint, D. J., & Moon, M. (2010). Demand and supply integration: A conceptual framework of value creation through knowledge management. Journal of the Academy of Marketing Science,\n                           38(1), 5\u201318.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"3","key":"3080_CR108","doi-asserted-by":"publisher","first-page":"392","DOI":"10.1007\/s11747-010-0208-3","volume":"39","author":"TH Freling","year":"2011","unstructured":"Freling, T. H., Crosno, J. L., & Henard, D. H. (2011). Brand personality appeal: Conceptualization and empirical validation. Journal of the Academy of Marketing Science, 39(3), 392\u2013406.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"3080_CR23","doi-asserted-by":"publisher","first-page":"0","DOI":"10.1080\/10528008.2004.11488853","volume":"14","author":"JA Guidry","year":"2004","unstructured":"Guidry, J. A., Hollier, B. G., Johnson, L., Tanner, J. R., & Veltsos, C. (2004). Surveying the cites: A ranking of marketing journals using citation analysis. Marketing Education Review,\n                           14(1), 0\u201359.","journal-title":"Marketing Education Review"},{"issue":"3","key":"3080_CR104","doi-asserted-by":"publisher","first-page":"414","DOI":"10.1007\/s11747-011-0261-6","volume":"40","author":"JF Hair","year":"2012","unstructured":"Hair, J. F., Sarstedt, M., Ringle, C. M., & Mena, J. A. (2012). An assessment of the use of partial least squares structural equation modeling in marketing research. Journal of the Academy of Marketing Science, 40(3), 414\u2013433.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"3","key":"3080_CR24","doi-asserted-by":"publisher","first-page":"312","DOI":"10.1007\/s11747-016-0509-2","volume":"45","author":"CM Harmeling","year":"2017","unstructured":"Harmeling, C. M., Moffett, J. W., Arnold, M. J., & Carlson, B. D. (2017). Toward a theory of customer engagement marketing. Journal of the Academy of Marketing Science,\n                           45(3), 312\u2013335.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"6","key":"3080_CR25","doi-asserted-by":"publisher","first-page":"866","DOI":"10.1007\/s11747-017-0544-7","volume":"45","author":"J Hogreve","year":"2017","unstructured":"Hogreve, J., Bilstein, N., & Mandl, L. (2017). Unveiling the recovery time zone of tolerance: When time matters in service recovery. Journal of the Academy of Marketing Science,\n                           45(6), 866\u2013883.","journal-title":"Journal of the Academy of Marketing Science"},{"key":"3080_CR26","first-page":"1","volume":"47","author":"LD Hollebeek","year":"2016","unstructured":"Hollebeek, L. D., Srivastava, R. K., & Chen, T. (2016). SD logic\u2013informed customer engagement: Integrative framework, revised fundamental propositions, and application to CRM. Journal of the Academy of Marketing Science,\n                           47, 1\u201325.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"2","key":"3080_CR27","doi-asserted-by":"publisher","first-page":"137","DOI":"10.1007\/s11747-013-0347-4","volume":"42","author":"C Homburg","year":"2014","unstructured":"Homburg, C., Bornemann, T., & Kretzer, M. (2014). Delusive perception\u2014Antecedents and consequences of salespeople\u2019s misperception of customer commitment. Journal of the Academy of Marketing Science,\n                           42(2), 137\u2013153.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"2","key":"3080_CR28","doi-asserted-by":"publisher","first-page":"261","DOI":"10.1007\/s11747-014-0422-5","volume":"44","author":"L Hsu","year":"2016","unstructured":"Hsu, L., Fournier, S., & Srinivasan, S. (2016). Brand architecture strategy and firm value: How leveraging, separating, and distancing the corporate brand affects risk and returns. Journal of the Academy of Marketing Science,\n                           44(2), 261\u2013280.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"3080_CR100","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/s11747-011-0294-x","volume":"40","author":"GTM Hult","year":"2012","unstructured":"Hult, G. T. M., & Ferrell, O. C. (2012). A tribute to forty years of top-level marketing research. Journal of Academy of Marketing Science, 40(1), 1\u20137.","journal-title":"Journal of Academy of Marketing Science"},{"issue":"1","key":"3080_CR31","doi-asserted-by":"publisher","first-page":"37","DOI":"10.1177\/027347539701900105","volume":"19","author":"GTM Hult","year":"1997","unstructured":"Hult, G. T. M., Neese, W. T., & Bashaw, R. E. (1997). Faculty perceptions of marketing journals. Journal of Marketing Education,\n                           19(1), 37\u201352.","journal-title":"Journal of Marketing Education"},{"issue":"3","key":"3080_CR32","first-page":"1","volume":"3","author":"GTM Hult","year":"2009","unstructured":"Hult, G. T. M., Reimann, M., & Schilke, O. (2009). Worldwide faculty perceptions of marketing journals: Rankings, trends, comparisons, and segmentations. globalEDGE Business Review,\n                           3(3), 1\u201323.","journal-title":"globalEDGE Business Review"},{"key":"3080_CR33","first-page":"1","volume":"46","author":"WJ Johnston","year":"2017","unstructured":"Johnston, W. J., Le, A. N. H., & Cheng, J. M. S. (2017). A meta-analytic review of influence strategies in marketing channel relationships. Journal of the Academy of Marketing Science,\n                           46, 1\u201329.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"2","key":"3080_CR34","doi-asserted-by":"publisher","first-page":"236","DOI":"10.1007\/s11747-011-0267-0","volume":"40","author":"WA Kamakura","year":"2012","unstructured":"Kamakura, W. A., Ram\u00f3n-Jer\u00f3nimo, M. A., & Gravel, J. D. V. (2012). A dynamic perspective to the internationalization of small-medium enterprises. Journal of the Academy of Marketing Science,\n                           40(2), 236\u2013251.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"3","key":"3080_CR35","doi-asserted-by":"publisher","first-page":"223","DOI":"10.1016\/S0040-1625(01)00133-0","volume":"68","author":"RN Kostoff","year":"2001","unstructured":"Kostoff, R. N., Toothman, D. R., Eberhart, H. J., & Humenik, J. A. (2001). Text mining using database tomography and bibliometrics: A review. Technological Forecasting and Social Change,\n                           68(3), 223\u2013253.","journal-title":"Technological Forecasting and Social Change"},{"issue":"2","key":"3080_CR36","doi-asserted-by":"publisher","first-page":"240","DOI":"10.1007\/s11747-009-0141-5","volume":"38","author":"M Kukar-Kinney","year":"2010","unstructured":"Kukar-Kinney, M., & Close, A. G. (2010). The determinants of consumers\u2019 online shopping cart abandonment. Journal of the Academy of Marketing Science,\n                           38(2), 240\u2013250.","journal-title":"Journal of the Academy of Marketing Science"},{"key":"3080_CR37","first-page":"1","volume":"47","author":"V Kumar","year":"2017","unstructured":"Kumar, V., Rajan, B., Gupta, S., & Dalla Pozza, I. (2017). Customer engagement in service. Journal of the Academy of Marketing Science,\n                           47, 1\u201323.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"3080_CR38","doi-asserted-by":"publisher","first-page":"66","DOI":"10.1177\/009207039602400106","volume":"24","author":"EK LaFleur","year":"1995","unstructured":"LaFleur, E. K., Reidenbach, R. E., Robin, D. P., & Forrest, P. J. (1995). An exploration of rule configuration effects on the ethical decision processes of advertising professionals. Journal of the Academy of Marketing Science,\n                           24(1), 66\u201376.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"3","key":"3080_CR39","doi-asserted-by":"publisher","first-page":"293","DOI":"10.1177\/0092070304263330","volume":"32","author":"SY Lam","year":"2004","unstructured":"Lam, S. Y., Shankar, V., Erramilli, M. K., & Murthy, B. (2004). Customer value, satisfaction, loyalty, and switching costs: An illustration from a business-to-business service context. Journal of the Academy of Marketing Science,\n                           32(3), 293\u2013311.","journal-title":"Journal of the Academy of Marketing Science"},{"key":"3080_CR40","doi-asserted-by":"publisher","first-page":"159","DOI":"10.2307\/2529310","volume":"33","author":"JR Landis","year":"1977","unstructured":"Landis, J. R., & Koch, G. G. (1977). The measurement of observer agreement for categorical data. Biometrics,\n                           33, 159\u2013174.","journal-title":"Biometrics"},{"issue":"4","key":"3080_CR41","doi-asserted-by":"publisher","first-page":"572","DOI":"10.1007\/s11747-010-0244-z","volume":"40","author":"PS Leeflang","year":"2012","unstructured":"Leeflang, P. S., & Parre\u00f1o-Selva, J. (2012). Cross-category demand effects of price promotions. Journal of the Academy of Marketing Science,\n                           40(4), 572\u2013586.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"3080_CR42","doi-asserted-by":"publisher","first-page":"137","DOI":"10.1509\/jppm.24.1.137.63891","volume":"24","author":"DR Lehmann","year":"2005","unstructured":"Lehmann, D. R. (2005). Journal evolution and the development of marketing. Journal of Public Policy & Marketing,\n                           24(1), 137\u2013142.","journal-title":"Journal of Public Policy & Marketing"},{"issue":"5","key":"3080_CR43","doi-asserted-by":"publisher","first-page":"677","DOI":"10.1007\/s11747-016-0510-9","volume":"45","author":"I Lenz","year":"2017","unstructured":"Lenz, I., Wetzel, H. A., & Hammerschmidt, M. (2017). Can doing good lead to doing poorly? Firm value implications of CSR in the face of CSI. Journal of the Academy of Marketing Science,\n                           45(5), 677\u2013697.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"5","key":"3080_CR45","doi-asserted-by":"publisher","first-page":"657","DOI":"10.1007\/s11747-016-0479-4","volume":"45","author":"EAC Lim","year":"2017","unstructured":"Lim, E. A. C., Lee, Y. H., & Foo, M. D. (2017). Frontline employees\u2019 nonverbal cues in service encounters: A double-edged sword. Journal of the Academy of Marketing Science,\n                           45(5), 657\u2013676.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"7","key":"3080_CR46","doi-asserted-by":"publisher","first-page":"1493","DOI":"10.1016\/j.physa.2009.12.019","volume":"389","author":"X Liu","year":"2009","unstructured":"Liu, X., & Murata, T. (2009). Advanced modularity-specialized label propagation algorithm for detecting communities in networks. Physica A: Statistical Mechanics and its Applications,\n                           389(7), 1493\u20131500. \n                    https:\/\/doi.org\/10.1016\/j.physa.2009.12.019\n                    \n                  .","journal-title":"Physica A: Statistical Mechanics and its Applications"},{"issue":"1","key":"3080_CR47","doi-asserted-by":"publisher","first-page":"74","DOI":"10.1007\/BF02721957","volume":"15","author":"RH Luke","year":"1987","unstructured":"Luke, R. H., & Doke, E. R. (1987). Marketing journal hierarchies: Faculty perceptions, 1986\u20131987. Journal of the Academy of Marketing Science,\n                           15(1), 74\u201378.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"6","key":"3080_CR48","doi-asserted-by":"publisher","first-page":"745","DOI":"10.1007\/s11747-011-0290-1","volume":"40","author":"X Luo","year":"2012","unstructured":"Luo, X., Wieseke, J., & Homburg, C. (2012). Incentivizing CEOs to build customer- and employee-firm relations for higher customer satisfaction and firm value. Journal of the Academy of Marketing Science,\n                           40(6), 745\u2013758.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"3080_CR49","doi-asserted-by":"publisher","first-page":"19","DOI":"10.1007\/s11747-008-0131-z","volume":"38","author":"RF Lusch","year":"2010","unstructured":"Lusch, R. F., Vargo, S. L., & Tanniru, M. (2010). Service, value networks and learning. Journal of the Academy of Marketing Science,\n                           38(1), 19\u201331.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"2","key":"3080_CR50","doi-asserted-by":"publisher","first-page":"224","DOI":"10.1177\/0092070305283356","volume":"34","author":"TJ Madden","year":"2006","unstructured":"Madden, T. J., Fehle, F., & Fournier, S. (2006). Brands matter: An empirical demonstration of the creation of shareholder value through branding. Journal of the Academy of Marketing Science,\n                           34(2), 224\u2013235.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"6","key":"3080_CR51","doi-asserted-by":"publisher","first-page":"619","DOI":"10.1007\/s11747-014-0367-8","volume":"42","author":"S Mahar","year":"2014","unstructured":"Mahar, S., Wright, P. D., Bretthauer, K. M., & Hill, R. P. (2014). Optimizing marketer costs and consumer benefits across \u201cclicks\u201d and \u201cbricks\u201d. Journal of the Academy of Marketing Science,\n                           42(6), 619\u2013641.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"4","key":"3080_CR52","doi-asserted-by":"publisher","first-page":"291","DOI":"10.1177\/0092070396244001","volume":"24","author":"NK Malhotra","year":"1996","unstructured":"Malhotra, N. K. (1996). The impact of the Academy of Marketing Science on marketing scholarship: An analysis of the research published in JAMS. Journal of the Academy of Marketing Science,\n                           24(4), 291\u2013298.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"4","key":"3080_CR53","doi-asserted-by":"publisher","first-page":"574","DOI":"10.1007\/s11747-010-0246-x","volume":"39","author":"KD Martin","year":"2011","unstructured":"Martin, K. D., Johnson, J. L., & French, J. J. (2011). Institutional pressures and marketing ethics initiatives: The focal role of organizational identity. Journal of the Academy of Marketing Science,\n                           39(4), 574\u2013591.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"5","key":"3080_CR54","doi-asserted-by":"publisher","first-page":"586","DOI":"10.1007\/s11747-013-0325-x","volume":"41","author":"M Mazodier","year":"2013","unstructured":"Mazodier, M., & Rezaee, A. (2013). Are sponsorship announcements good news for the shareholders? Evidence from international stock exchanges. Journal of the Academy of Marketing Science,\n                           41(5), 586\u2013600.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"3","key":"3080_CR55","doi-asserted-by":"publisher","first-page":"345","DOI":"10.1007\/s11747-008-0123-z","volume":"37","author":"L Meyer-Waarden","year":"2009","unstructured":"Meyer-Waarden, L., & Benavent, C. (2009). Grocery retail loyalty program effects: Self-selection or purchase behavior change? Journal of the Academy of Marketing Science,\n                           37(3), 345\u2013358.","journal-title":"Journal of the Academy of Marketing Science"},{"key":"3080_CR56","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/s11747-018-0586-5","volume":"46","author":"PW Miniard","year":"2018","unstructured":"Miniard, P. W., Jayanti, R. K., Alvarez, C. M., & Dickson, P. R. (2018). What brand extensions need to fully benefit from their parental heritage. Journal of the Academy of Marketing Science,\n                           46, 1\u201316.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"2","key":"3080_CR101","doi-asserted-by":"publisher","first-page":"271","DOI":"10.1007\/s11747-011-0275-0","volume":"40","author":"NA Morgan","year":"2012","unstructured":"Morgan, N. A., Katsikeas, C. S., & Vorhies, D. W. (2012). Export marketing strategy implementation, export marketing capabilities, and export venture performance. Journal of the Academy of Marketing Science, 40(2), 271\u2013289.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"3","key":"3080_CR58","doi-asserted-by":"publisher","first-page":"255","DOI":"10.1177\/03079459994623","volume":"29","author":"C Nakata","year":"2001","unstructured":"Nakata, C., & Sivakumar, K. (2001). Instituting the marketing concept in a multinational setting: The role of national culture. Journal of the Academy of Marketing Science,\n                           29(3), 255\u2013276.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"3080_CR59","doi-asserted-by":"publisher","first-page":"136","DOI":"10.1007\/s11747-010-0214-5","volume":"39","author":"R Nikolaeva","year":"2011","unstructured":"Nikolaeva, R., & Bicho, M. (2011). The role of institutional and reputational factors in the voluntary adoption of corporate social responsibility reporting standards. Journal of the Academy of Marketing Science,\n                           39(1), 136\u2013157.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"4","key":"3080_CR60","doi-asserted-by":"publisher","first-page":"504","DOI":"10.1007\/s11747-009-0147-z","volume":"37","author":"EL Olson","year":"2009","unstructured":"Olson, E. L., & Thj\u00f8m\u00f8e, H. M. (2009). Sponsorship effect metric: Assessing the financial value of sponsoring by comparisons to television advertising. Journal of the Academy of Marketing Science,\n                           37(4), 504.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"2","key":"3080_CR61","doi-asserted-by":"publisher","first-page":"300","DOI":"10.1007\/s11747-017-0552-7","volume":"46","author":"JR Parker","year":"2018","unstructured":"Parker, J. R., Lehmann, D. R., Keller, K. L., & Schleicher, M. G. (2018). Building a multi-category brand: When should distant brand extensions be introduced? Journal of the Academy of Marketing Science,\n                           46(2), 300\u2013316.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"3080_CR62","doi-asserted-by":"publisher","first-page":"117","DOI":"10.1007\/s11747-010-0213-6","volume":"39","author":"J Peloza","year":"2011","unstructured":"Peloza, J., & Shang, J. (2011). How can corporate social responsibility activities create value for stakeholders? A systematic review. Journal of the Academy of Marketing Science,\n                           39(1), 117\u2013135.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"3","key":"3080_CR107","doi-asserted-by":"publisher","first-page":"290","DOI":"10.1007\/s11747-014-0397-2","volume":"44","author":"KR Ranjan","year":"2016","unstructured":"Ranjan, K. R., & Read, S. (2016). Value co-creation: Concept and measurement. Journal of the Academy of Marketing Science, 44(3), 290\u2013315.","journal-title":"Journal of the Academyof Marketing Science"},{"issue":"6","key":"3080_CR63","doi-asserted-by":"publisher","first-page":"789","DOI":"10.1007\/s11747-017-0543-8","volume":"45","author":"S Rasoulian","year":"2017","unstructured":"Rasoulian, S., Gr\u00e9goire, Y., Legoux, R., & S\u00e9n\u00e9cal, S. (2017). Service crisis recovery and firm performance: Insights from information breach announcements. Journal of the Academy of Marketing Science,\n                           45(6), 789\u2013806.","journal-title":"Journal of the Academy of Marketing Science"},{"key":"3080_CR64","doi-asserted-by":"publisher","first-page":"364","DOI":"10.1007\/s11747-011-0296-8","volume":"40","author":"S Samiee","year":"2012","unstructured":"Samiee, S., & Chabowski, B. R. (2012). Knowledge structure in international marketing: A multi-method bibliographic analysis. Journal of the Academy of Marketing Science,\n                           40, 364\u2013386.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"6","key":"3080_CR65","doi-asserted-by":"publisher","first-page":"694","DOI":"10.1007\/s11747-014-0418-1","volume":"43","author":"LK Scheer","year":"2015","unstructured":"Scheer, L. K., Miao, C. F., & Palmatier, R. W. (2015). Dependence and interdependence in marketing relationships: Meta-analytic insights. Journal of the Academy of Marketing Science,\n                           43(6), 694\u2013712.","journal-title":"Journal of the Academy of Marketing Science"},{"unstructured":"Scimago Lab. (2018). Scimago Journal and Country Rank: Journal of the Academy of Marketing Science. Retrieved June 25, 2018, from \n                    https:\/\/www.scimagojr.com\n                    \n                  .","key":"3080_CR66"},{"issue":"January","key":"3080_CR67","doi-asserted-by":"publisher","first-page":"122","DOI":"10.1509\/jmkg.73.1.122","volume":"73","author":"SH Seggie","year":"2009","unstructured":"Seggie, S. H., & Griffith, D. A. (2009). What does it take to get promoted in marketing academia? Understanding exceptional publication productivity in the leading marketing journals. Journal of Marketing,\n                           73(January), 122\u2013132.","journal-title":"Journal of Marketing"},{"issue":"2","key":"3080_CR68","doi-asserted-by":"publisher","first-page":"158","DOI":"10.1177\/0092070305284978","volume":"34","author":"S Sen","year":"2006","unstructured":"Sen, S., Bhattacharya, C. B., & Korschun, D. (2006). The role of corporate social responsibility in strengthening multiple stakeholder relationships: A field experiment. Journal of the Academy of Marketing Science,\n                           34(2), 158\u2013166.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"3080_CR69","doi-asserted-by":"publisher","first-page":"40","DOI":"10.1007\/s11747-012-0302-9","volume":"41","author":"KL Shannahan","year":"2013","unstructured":"Shannahan, K. L., Bush, A. J., & Shannahan, R. J. (2013). Are your salespeople coachable? How salesperson coachability, trait competitiveness, and transformational leadership enhance sales performance. Journal of the Academy of Marketing Science,\n                           41(1), 40\u201354.","journal-title":"Journal of the Academy of Marketing Science"},{"key":"3080_CR70","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/s11747-018-0582-9","volume":"46","author":"S Sheng","year":"2018","unstructured":"Sheng, S., Zhou, K. Z., Li, J. J., & Guo, Z. (2018). Institutions and opportunism in buyer\u2013supplier exchanges: The moderated mediating effects of contractual and relational governance. Journal of the Academy of Marketing Science,\n                           46, 1\u201318.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"3080_CR71","doi-asserted-by":"publisher","first-page":"73","DOI":"10.1007\/s11747-008-0110-4","volume":"37","author":"NC Smith","year":"2009","unstructured":"Smith, N. C. (2009). Bounded goodness: Marketing implications of Drucker on corporate responsibility. Journal of the Academy of Marketing Science,\n                           37(1), 73\u201384.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"3","key":"3080_CR72","doi-asserted-by":"publisher","first-page":"384","DOI":"10.1007\/s11747-017-0525-x","volume":"46","author":"R Song","year":"2018","unstructured":"Song, R., Moon, S., Chen, H. A., & Houston, M. B. (2018). When marketing strategy meets culture: The role of culture in product evaluations. Journal of the Academy of Marketing Science,\n                           46(3), 384\u2013402.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"2","key":"3080_CR106","doi-asserted-by":"publisher","first-page":"186","DOI":"10.1007\/s11747-017-0516-y","volume":"45","author":"A Sorescu","year":"2017","unstructured":"Sorescu, A., Warren, N. L., & Ertekin, L. (2017). Event study methodology in the marketing literature: An overview. Journal of the Academy of Marketing Science, 45(2), 186\u2013207.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"3","key":"3080_CR73","doi-asserted-by":"publisher","first-page":"277","DOI":"10.1007\/s11747-013-0359-0","volume":"42","author":"S Sridhar","year":"2014","unstructured":"Sridhar, S., Narayanan, S., & Srinivasan, R. (2014). Dynamic relationships among R&D, advertising, inventory and firm performance. Journal of the Academy of Marketing Science,\n                           42(3), 277\u2013290.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"4","key":"3080_CR74","doi-asserted-by":"publisher","first-page":"454","DOI":"10.1007\/s11747-015-0457-2","volume":"44","author":"B Swoboda","year":"2016","unstructured":"Swoboda, B., Puchert, C., & Morschett, D. (2016). Explaining the differing effects of corporate reputation across nations: A multilevel analysis. Journal of the Academy of Marketing Science,\n                           44(4), 454\u2013473.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"3080_CR75","doi-asserted-by":"publisher","first-page":"16","DOI":"10.1177\/0092070301291002","volume":"29","author":"DM Szymanski","year":"2001","unstructured":"Szymanski, D. M., & Henard, D. H. (2001). Customer satisfaction: A meta-analysis of the empirical evidence. Journal of the Academy of Marketing Science,\n                           29(1), 16\u201335.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"3","key":"3080_CR76","doi-asserted-by":"publisher","first-page":"229","DOI":"10.2753\/MER1052-8008200304","volume":"20","author":"M Touzani","year":"2010","unstructured":"Touzani, M., & Moussa, S. (2010). Ranking marketing journals using the search engine Google Scholar. Marketing Education Review,\n                           20(3), 229. \n                    https:\/\/doi.org\/10.2753\/MER1052-8008200304\n                    \n                  .","journal-title":"Marketing Education Review"},{"key":"3080_CR77","first-page":"1","volume":"46","author":"M Borgh van der","year":"2017","unstructured":"van der Borgh, M., & Schepers, J. (2017). Are conservative approaches to new product selling a blessing in disguise? Journal of the Academy of Marketing Science,\n                           46, 1\u201322.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"3080_CR78","doi-asserted-by":"publisher","first-page":"14","DOI":"10.1007\/s11747-015-0461-6","volume":"45","author":"R Varadarajan","year":"2017","unstructured":"Varadarajan, R. (2017). Innovating for sustainability: A framework for sustainable innovations and a model of sustainable innovations orientation. Journal of the Academy of Marketing Science,\n                           45(1), 14\u201336.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"3080_CR79","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/s11747-007-0069-6","volume":"36","author":"SL Vargo","year":"2008","unstructured":"Vargo, S. L., & Lusch, R. F. (2008). Service-dominant logic: Continuing the evolution. Journal of the Academy of Marketing Science,\n                           36(1), 1\u201310.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"2","key":"3080_CR80","doi-asserted-by":"publisher","first-page":"130","DOI":"10.1007\/s11747-008-0112-2","volume":"37","author":"F Wang","year":"2009","unstructured":"Wang, F., Zhang, X. P. S., & Ouyang, M. (2009). Does advertising create sustained firm value? The capitalization of brand intangible. Journal of the Academy of Marketing Science,\n                           37(2), 130\u2013143.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"2","key":"3080_CR81","doi-asserted-by":"publisher","first-page":"221","DOI":"10.1007\/s11747-014-0382-9","volume":"43","author":"J Weerawardena","year":"2015","unstructured":"Weerawardena, J., Mort, G. S., Salunke, S., Knight, G., & Liesch, P. W. (2015). The role of the market sub-system and the socio-technical sub-system in innovation and firm performance: A dynamic capabilities approach. Journal of the Academy of Marketing Science,\n                           43(2), 221\u2013239.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"4","key":"3080_CR82","doi-asserted-by":"publisher","first-page":"490","DOI":"10.1007\/s11747-014-0396-3","volume":"43","author":"Q Wu","year":"2015","unstructured":"Wu, Q., Luo, X., Slotegraaf, R. J., & Aspara, J. (2015). Sleeping with competitors: The impact of NPD phases on stock market reactions to horizontal collaboration. Journal of the Academy of Marketing Science,\n                           43(4), 490\u2013511.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"3","key":"3080_CR83","doi-asserted-by":"publisher","first-page":"333","DOI":"10.1007\/s11747-014-0394-5","volume":"43","author":"C Xie","year":"2015","unstructured":"Xie, C., Bagozzi, R. P., & Gr\u00f8nhaug, K. (2015). The role of moral emotions and individual differences in consumer responses to corporate green and non-green actions. Journal of the Academy of Marketing Science,\n                           43(3), 333\u2013356.","journal-title":"Journal of the Academy of Marketing Science"},{"doi-asserted-by":"crossref","unstructured":"Xie, J., Szymanski, B. K., & Liu, X. (2011). SLPA: Uncovering overlapping communities in social networks via a speaker-listener interaction dynamic process. In 2011 11th IEEE international conference on data mining workshops, 11 December 2011, Vancouver, BC, Canada.","key":"3080_CR85","DOI":"10.1109\/ICDMW.2011.154"},{"issue":"2","key":"3080_CR86","doi-asserted-by":"publisher","first-page":"195","DOI":"10.1177\/0092070300282002","volume":"28","author":"B Yoo","year":"2000","unstructured":"Yoo, B., Donthu, N., & Lee, S. (2000). An examination of selected marketing mix elements and brand equity. Journal of the Academy of Marketing Science,\n                           28(2), 195\u2013211.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"3080_CR87","doi-asserted-by":"publisher","first-page":"37","DOI":"10.1016\/j.hitech.2003.09.003","volume":"15","author":"B Yoon","year":"2004","unstructured":"Yoon, B., & Park, Y. (2004). A text-mining-based patent network: Analytical tool for high-technology trend. Journal of High Technology Management Research,\n                           15(1), 37\u201350.","journal-title":"Journal of High Technology Management Research"},{"issue":"2","key":"3080_CR88","doi-asserted-by":"publisher","first-page":"159","DOI":"10.1007\/s11747-014-0379-4","volume":"43","author":"S Zielke","year":"2015","unstructured":"Zielke, S., & Komor, M. (2015). Cross-national differences in price\u2013role orientation and their impact on retail markets. Journal of the Academy of Marketing Science,\n                           43(2), 159\u2013180.","journal-title":"Journal of the Academy of Marketing Science"}],"container-title":["Scientometrics"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s11192-019-03080-5.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s11192-019-03080-5\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s11192-019-03080-5.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2020,3,24]],"date-time":"2020-03-24T00:29:34Z","timestamp":1585009774000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s11192-019-03080-5"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019,3,25]]},"references-count":93,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2019,5]]}},"alternative-id":["3080"],"URL":"https:\/\/doi.org\/10.1007\/s11192-019-03080-5","relation":{},"ISSN":["0138-9130","1588-2861"],"issn-type":[{"type":"print","value":"0138-9130"},{"type":"electronic","value":"1588-2861"}],"subject":[],"published":{"date-parts":[[2019,3,25]]},"assertion":[{"value":"15 August 2018","order":1,"name":"received","label":"Received","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"25 March 2019","order":2,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}}]}}