{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,8]],"date-time":"2026-01-08T21:16:47Z","timestamp":1767907007228,"version":"3.49.0"},"reference-count":32,"publisher":"Springer Science and Business Media LLC","issue":"5","license":[{"start":{"date-parts":[[2019,3,19]],"date-time":"2019-03-19T00:00:00Z","timestamp":1552953600000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Sci. China Inf. Sci."],"published-print":{"date-parts":[[2019,5]]},"DOI":"10.1007\/s11432-018-9511-1","type":"journal-article","created":{"date-parts":[[2019,3,26]],"date-time":"2019-03-26T10:03:11Z","timestamp":1553594591000},"update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":12,"title":["A trust-aware random walk model for return propensity estimation and consumer anomaly scoring in online shopping"],"prefix":"10.1007","volume":"62","author":[{"given":"Xiaolin","family":"Li","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Yuan","family":"Zhuang","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Yanjie","family":"Fu","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Xiangdong","family":"He","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2019,3,19]]},"reference":[{"key":"9511_CR1","doi-asserted-by":"publisher","first-page":"77","DOI":"10.1016\/j.dss.2016.08.002","volume":"91","author":"Y Fu","year":"2016","unstructured":"Fu Y, Liu G, Papadimitriou S, et al. Fused latent models for assessing product return propensity in online commerce. Decis Support Syst, 2016, 91: 77\u201388","journal-title":"Decis Support Syst"},{"key":"9511_CR2","doi-asserted-by":"publisher","first-page":"124","DOI":"10.1509\/jm.10.0271","volume":"75","author":"S Dutta","year":"2011","unstructured":"Dutta S, Biswas A, Grewal D. Regret from postpurchase discovery of lower market prices: do price refunds help? J Marketing, 2011, 75: 124\u2013138","journal-title":"J Marketing"},{"key":"9511_CR3","doi-asserted-by":"publisher","first-page":"105","DOI":"10.1108\/14636681211222393","volume":"14","author":"A Potdar","year":"2012","unstructured":"Potdar A, Rogers J. Reason-code based model to forecast product returns. Foresight, 2012, 14: 105\u2013120","journal-title":"Foresight"},{"key":"9511_CR4","doi-asserted-by":"publisher","first-page":"157","DOI":"10.1509\/jmkr.38.2.157.18847","volume":"38","author":"S L Wood","year":"2001","unstructured":"Wood S L. Remote purchase environments: the influence of return policy leniency on two-stage decision processes. J Marketing Res, 2001, 38: 157\u2013169","journal-title":"J Marketing Res"},{"key":"9511_CR5","unstructured":"Ang L, Dubelaar C, Lee B C. To trust or not to trust? A model of internet trust from the customer\u2019s point of view. In: Proceedings of BLED 2001, Bled Austria, 2001. 43"},{"key":"9511_CR6","doi-asserted-by":"publisher","first-page":"371","DOI":"10.1016\/S0167-9236(00)00084-1","volume":"29","author":"G Zacharia","year":"2000","unstructured":"Zacharia G, Moukas A, Maes P. Collaborative reputation mechanisms for electronic marketplaces. Decis Support Syst, 2000, 29: 371\u2013388","journal-title":"Decis Support Syst"},{"key":"9511_CR7","doi-asserted-by":"publisher","first-page":"1407","DOI":"10.1287\/mnsc.49.10.1407.17308","volume":"49","author":"C Dellarocas","year":"2003","unstructured":"Dellarocas C. The digitization of word of mouth: promise and challenges of online feedback mechanisms. Manage Sci, 2003, 49: 1407\u20131424","journal-title":"Manage Sci"},{"key":"9511_CR8","first-page":"53","volume":"10","author":"Y Zhang","year":"2015","unstructured":"Zhang Y, Liu T, Li R, et al. Evaluation model of buyers\u2019 dynamic reputation in e-commerce. Int J Multimed Ubiquit Eng, 2015, 10: 53\u201364","journal-title":"Int J Multimed Ubiquit Eng"},{"key":"9511_CR9","doi-asserted-by":"publisher","first-page":"47","DOI":"10.4018\/IJIIT.2016010103","volume":"12","author":"A M Grace","year":"2016","unstructured":"Grace A M, Williams S O. Comparative analysis of neural network and fuzzy logic techniques in credit risk evaluation. Int J Intell Inf Technol, 2016, 12: 47\u201362","journal-title":"Int J Intell Inf Technol"},{"key":"9511_CR10","unstructured":"Gunn S R. Support vector machines for classification and regression. ISIS Technical Report. 1998"},{"key":"9511_CR11","doi-asserted-by":"publisher","first-page":"245","DOI":"10.1016\/S0957-4174(02)00044-1","volume":"23","author":"T S Lee","year":"2002","unstructured":"Lee T S, Chiu C C, Lu C J, et al. Credit scoring using the hybrid neural discriminant technique. Expert Syst Appl, 2002, 23: 245\u2013254","journal-title":"Expert Syst Appl"},{"key":"9511_CR12","doi-asserted-by":"publisher","first-page":"078103","DOI":"10.1007\/s11432-016-9047-6","volume":"60","author":"L P Jin","year":"2017","unstructured":"Jin L P, Dong J. Classification of normal and abnormal ECG records using lead convolutional neural network and rule inference. Sci China Technol Sci, 2017, 60: 078103","journal-title":"Sci China Technol Sci"},{"key":"9511_CR13","doi-asserted-by":"publisher","first-page":"2169","DOI":"10.1007\/s11432-010-4087-5","volume":"53","author":"J Jiang","year":"2010","unstructured":"Jiang J, Li Y J, Feng Q Y, et al. A multiple user sharing behaviors based approach for fake file detection in P2P environments. Sci China Inf Sci, 2010, 53: 2169\u20132184","journal-title":"Sci China Inf Sci"},{"key":"9511_CR14","first-page":"492","volume-title":"Proceedings of International Conference on Cooperative Information Systems","author":"P Massa","year":"2004","unstructured":"Massa P, Avesani P. Trust-aware collaborative filtering for recommender systems. In: Proceedings of International Conference on Cooperative Information Systems. Berlin: Springer Press, 2004. 492\u2013508"},{"key":"9511_CR15","doi-asserted-by":"crossref","first-page":"285","DOI":"10.1145\/371920.372071","volume-title":"Proceedings of the 10th International Conference on World Wide Web","author":"B Sarwar","year":"2001","unstructured":"Sarwar B, Karypis G, Konstan J, et al. Item-based collaborative filtering recommendation algorithms. In: Proceedings of the 10th International Conference on World Wide Web. Raleigh: ACM Press, 2001. 285\u2013295"},{"key":"9511_CR16","doi-asserted-by":"publisher","first-page":"259","DOI":"10.1145\/1454008.1454048","volume-title":"Proceedings of the 2008 ACM Conference on Recommender Systems","author":"A Shepitsen","year":"2008","unstructured":"Shepitsen A, Gemmell J, Mobasher B, et al. Personalized recommendation in social tagging systems using hierarchical clustering. In: Proceedings of the 2008 ACM Conference on Recommender Systems. Lausanne: ACM Press, 2008. 259\u2013266"},{"key":"9511_CR17","doi-asserted-by":"publisher","first-page":"642","DOI":"10.1109\/TPDS.2012.192","volume":"24","author":"X W Yang","year":"2013","unstructured":"Yang X W, Guo Y, Liu Y. Bayesian-inference-based recommendation in online social networks. IEEE Trans Parall Distrib Syst, 2013, 24: 642\u2013651","journal-title":"IEEE Trans Parall Distrib Syst"},{"key":"9511_CR18","doi-asserted-by":"publisher","first-page":"241","DOI":"10.1109\/WISA.2012.41","volume-title":"Proceedings of 2012 Web Information Systems and Applications Conference","author":"Y Qian","year":"2012","unstructured":"Qian Y, Peng Z Y, Liang H, et al. A latent topic based collaborative filtering recommendation algorithm for web communities. In: Proceedings of 2012 Web Information Systems and Applications Conference. Hainan: IEEE Press, 2012. 241\u2013246"},{"key":"9511_CR19","doi-asserted-by":"publisher","first-page":"3865","DOI":"10.4028\/www.scientific.net\/AMR.756-759.3865","volume":"756","author":"D E Chen","year":"2013","unstructured":"Chen D E, Ying Y L. A collaborative filtering recommendation algorithm based on bipartite graph. Adv Mater Res, 2013, 756: 3865\u20133868","journal-title":"Adv Mater Res"},{"key":"9511_CR20","first-page":"2329","volume-title":"Proceedings of the 25th ACM International Conference on Information and Knowledge Management (CIKM)","author":"H G Rong","year":"2016","unstructured":"Rong H G, Zhou X, Yang C, et al. The rich and the poor: a Markov decision process approach to optimizing taxi driver revenue efficiency. In: Proceedings of the 25th ACM International Conference on Information and Knowledge Management (CIKM). Indianapolis: ACM Press, 2016. 2329\u20132334"},{"key":"9511_CR21","first-page":"613","volume":"15","author":"W Yu","year":"2017","unstructured":"Yu W. Analysis on trust influencing factors and trust model from multiple perspectives of online Auction. Cent Eur J Phys, 2017, 15: 613\u2013619","journal-title":"Cent Eur J Phys"},{"key":"9511_CR22","doi-asserted-by":"publisher","first-page":"355","DOI":"10.1109\/TKDE.2007.46","volume":"19","author":"F Fouss","year":"2007","unstructured":"Fouss F, Pirotte A, Renders J, et al. Random-walk computation of similarities between nodes of a graph with application to collaborative recommendation. IEEE Trans Knowl Data Eng, 2007, 19: 355\u2013369","journal-title":"IEEE Trans Knowl Data Eng"},{"key":"9511_CR23","doi-asserted-by":"publisher","first-page":"784","DOI":"10.1109\/TKDE.2003.1208999","volume":"15","author":"T H Haveliwala","year":"2003","unstructured":"Haveliwala T H. Topic-sensitive pagerank: a context-sensitive ranking algorithm for web search. IEEE Trans Knowl Data Eng, 2003, 15: 784\u2013796","journal-title":"IEEE Trans Knowl Data Eng"},{"key":"9511_CR24","first-page":"8","volume-title":"Proceedings of the 5th IEEE International Conference on Data Mining","author":"J Sun","year":"2005","unstructured":"Sun J, Qu H, Chakrabarti D, et al. Neighborhood formation and anomaly detection in bipartite graphs. In: Proceedings of the 5th IEEE International Conference on Data Mining. Houston: IEEE Press, 2005. 8"},{"key":"9511_CR25","doi-asserted-by":"publisher","first-page":"397","DOI":"10.1145\/1557019.1557067","volume-title":"Proceedings of the 5th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining","author":"M Jamali","year":"2009","unstructured":"Jamali M, Ester M. Trustwalker: a random walk model for combining trust-based and item-based recommendation. In: Proceedings of the 5th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining. Paris: ACM Press, 2009. 397\u2013406"},{"key":"9511_CR26","first-page":"538","volume-title":"Proceedings of the 8th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining","author":"G Jeh","year":"2002","unstructured":"Jeh G, Widom J. SimRank: a measure of structural-context similarity. In: Proceedings of the 8th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining. Edmonton: ACM Press, 2002. 538\u2013543"},{"key":"9511_CR27","first-page":"1","volume":"4","author":"Z Zhang","year":"2013","unstructured":"Zhang Z, Zeng D D, Abbasi A, et al. A random walk model for item recommendation in social tagging systems. ACM Trans Manage Inf Syst, 2013, 4: 1\u201324","journal-title":"ACM Trans Manage Inf Syst"},{"key":"9511_CR28","doi-asserted-by":"crossref","first-page":"41","DOI":"10.1007\/978-3-319-14379-8_3","volume-title":"Recommendation and Search in Social Networks","author":"G Alexandridis","year":"2015","unstructured":"Alexandridis G, Siolas G, Stafylopatis A. Accuracy versus novelty and diversity in recommender systems: a nonuniform random walk approach. In: Recommendation and Search in Social Networks. Berlin: Springer Press, 2015. 41\u201357"},{"key":"9511_CR29","doi-asserted-by":"publisher","first-page":"110104","DOI":"10.1007\/s11432-017-9243-7","volume":"60","author":"J B Gong","year":"2017","unstructured":"Gong J B, Gao X X, Cheng H, et al. Integrating a weighted-average method into the random walk framework to generate individual friend recommendations. Sci China Inf Sci, 2017, 60: 110104","journal-title":"Sci China Inf Sci"},{"key":"9511_CR30","doi-asserted-by":"publisher","first-page":"3","DOI":"10.1177\/002224295602100102","volume":"21","author":"W R Smith","year":"1956","unstructured":"Smith W R. Product differentiation and market segmentation as alternative marketing strategies. J Marketing, 1956, 21: 3\u20138","journal-title":"J Marketing"},{"key":"9511_CR31","first-page":"1424","volume-title":"Proceedings of IEEE Canadian Conference on Electrical and Computer Engineering","author":"F Azzedin","year":"2002","unstructured":"Azzedin F, Maheswaran M. Evolving and managing trust in grid computing systems. In: Proceedings of IEEE Canadian Conference on Electrical and Computer Engineering. Winnipeg: IEEE Press, 2002. 1424\u20131429"},{"key":"9511_CR32","first-page":"61","volume":"1","author":"J Travers","year":"1967","unstructured":"Travers J, Milgram S. The small world problem. Psychol Today, 1967, 1: 61\u201367","journal-title":"Psychol Today"}],"container-title":["Science China Information Sciences"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s11432-018-9511-1.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s11432-018-9511-1\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s11432-018-9511-1.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,9,14]],"date-time":"2023-09-14T22:00:03Z","timestamp":1694728803000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s11432-018-9511-1"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019,3,19]]},"references-count":32,"journal-issue":{"issue":"5","published-print":{"date-parts":[[2019,5]]}},"alternative-id":["9511"],"URL":"https:\/\/doi.org\/10.1007\/s11432-018-9511-1","relation":{},"ISSN":["1674-733X","1869-1919"],"issn-type":[{"value":"1674-733X","type":"print"},{"value":"1869-1919","type":"electronic"}],"subject":[],"published":{"date-parts":[[2019,3,19]]},"assertion":[{"value":"23 April 2018","order":1,"name":"received","label":"Received","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"1 June 2018","order":2,"name":"revised","label":"Revised","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"25 June 2018","order":3,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"19 March 2019","order":4,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}}],"article-number":"52101"}}