{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,8,3]],"date-time":"2026-08-03T06:10:52Z","timestamp":1785737452552,"version":"3.56.0"},"reference-count":38,"publisher":"Springer Science and Business Media LLC","issue":"1","license":[{"start":{"date-parts":[[2019,4,12]],"date-time":"2019-04-12T00:00:00Z","timestamp":1555027200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0"}],"funder":[{"DOI":"10.13039\/501100006041","name":"Innovate UK","doi-asserted-by":"publisher","award":["102615"],"award-info":[{"award-number":["102615"]}],"id":[{"id":"10.13039\/501100006041","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Public Transp"],"published-print":{"date-parts":[[2019,6]]},"DOI":"10.1007\/s12469-019-00198-w","type":"journal-article","created":{"date-parts":[[2019,4,12]],"date-time":"2019-04-12T13:04:49Z","timestamp":1555074289000},"page":"135-158","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":36,"title":["Understanding factors influencing public transport passengers\u2019 pre-travel information-seeking behaviour"],"prefix":"10.1007","volume":"11","author":[{"given":"Godwin","family":"Yeboah","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1638-8113","authenticated-orcid":false,"given":"Caitlin D.","family":"Cottrill","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"John D.","family":"Nelson","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"David","family":"Corsar","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Milan","family":"Markovic","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Peter","family":"Edwards","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"297","published-online":{"date-parts":[[2019,4,12]]},"reference":[{"key":"198_CR1","unstructured":"Asselin-Miller N, Biedka M, Gibson G, Kirsch F, Hill N, White B et al (2016) Study on the deployment of C-ITS in Europe\u202f: final report framework contract on impact assessment and evaluation studies in the field of transport study on the deployment of cooperative intelligent transport systems (C-ITS) in Europe: final report. \n                    http:\/\/ec.europa.eu\/transport\/sites\/transport\/files\/2016-c-its-deployment-study-final-report.pdf\n                    \n                  . Accessed 8 May 2017"},{"key":"198_CR2","unstructured":"Atlanta Regional Commission (ARC) (2010) Regional on-board transit survey final report. \n                    http:\/\/atlantaregional.org\/wp-content\/uploads\/tp-arcregionalonboardsurveyfinalreport-063010.pdf\n                    \n                  . Accessed 13 Jun 2017"},{"issue":"1","key":"198_CR3","doi-asserted-by":"publisher","first-page":"131","DOI":"10.1080\/03081060.2014.976980","volume":"38","author":"M Beecroft","year":"2015","unstructured":"Beecroft M, Pangbourne K (2015) Future prospects for personal security in travel by public transport. Transp Plan Technol 38(1):131\u2013148. \n                    https:\/\/doi.org\/10.1080\/03081060.2014.976980","journal-title":"Transp Plan Technol"},{"issue":"November","key":"198_CR4","doi-asserted-by":"publisher","first-page":"135","DOI":"10.1177\/0047287505278995","volume":"44","author":"S Beldona","year":"2005","unstructured":"Beldona S (2005) Cohort analysis of online travel information search behavior: 1995\u20132000. J Travel Res 44(November):135\u2013142","journal-title":"J Travel Res"},{"key":"198_CR5","unstructured":"Birmingham City Council (BCC) (2015) Briefing: Birmingham mid-year population estimate 2014. \n                    https:\/\/www.birmingham.gov.uk\/download\/downloads\/id\/4605\/briefing_birmingham_mid-year_population_estimate_2014.pdf\n                    \n                  . Accessed 27 Apr 2017"},{"issue":"3","key":"198_CR6","doi-asserted-by":"publisher","first-page":"303","DOI":"10.1177\/109634809802200307","volume":"22","author":"MA Bonn","year":"1998","unstructured":"Bonn MA, Furr HL, Susskind AM (1998) Using the internet as a pleasure travel planning tool: an examination of the sociodemographic and behavioral characteristics among internet users and nonusers. J Hosp Tour Res 22(3):303\u2013317. \n                    https:\/\/doi.org\/10.1177\/109634809802200307","journal-title":"J Hosp Tour Res"},{"issue":"4","key":"198_CR7","first-page":"1","volume":"22","author":"R Burkhard","year":"2013","unstructured":"Burkhard R, Schooley B, Horan TA (2013) Public use of an online advanced traveler guidance information system: trust in the e-service and the agency. J Int Technol Inf Manag 22(4):1\u201319","journal-title":"J Int Technol Inf Manag"},{"issue":"2","key":"198_CR8","doi-asserted-by":"publisher","first-page":"33","DOI":"10.5038\/2375-0901.10.2.3","volume":"10","author":"A Cain","year":"2007","unstructured":"Cain A (2007) Are printed transit information materials a significant barrier to transit use? J Public Transp 10(2):33\u201352","journal-title":"J Public Transp"},{"issue":"4","key":"198_CR9","doi-asserted-by":"publisher","first-page":"31","DOI":"10.5038\/2375-0901.18.4.3","volume":"18","author":"S Chowdhury","year":"2015","unstructured":"Chowdhury S, Giacaman N (2015) En-route planning of multi-destination public-transport trips using smartphones. J Public Transp 18(4):31\u201345. \n                    https:\/\/doi.org\/10.5038\/2375-0901.18.4.3","journal-title":"J Public Transp"},{"key":"198_CR10","doi-asserted-by":"publisher","first-page":"421","DOI":"10.1016\/j.trc.2017.02.008","volume":"77","author":"C Cottrill","year":"2017","unstructured":"Cottrill C, Gault P, Yeboah G, Nelson J, Anable J, Budd T (2017) Tweeting transit: an examination of social media strategies for transport information management during a large event. Transp Res Part C Emerg Technol 77:421\u2013432. \n                    https:\/\/doi.org\/10.1016\/j.trc.2017.02.008","journal-title":"Transp Res Part C Emerg Technol"},{"issue":"1","key":"198_CR11","doi-asserted-by":"publisher","first-page":"204","DOI":"10.1016\/j.tranpol.2010.08.003","volume":"18","author":"G Currie","year":"2011","unstructured":"Currie G, Delbosc A (2011) Exploring the trip chaining behaviour of public transport users in Melbourne. Transp Policy 18(1):204\u2013210. \n                    https:\/\/doi.org\/10.1016\/j.tranpol.2010.08.003","journal-title":"Transp Policy"},{"key":"198_CR12","unstructured":"Department for Transport (2007) Travel information services wave 10 8th to 13th March 2007, UK. \n                    http:\/\/www.dft.gov.uk\/173086\/249736\/249739\/wave10\n                    \n                  . Accessed 25 Apr 2017"},{"key":"198_CR13","unstructured":"Department for Transport (2015) Average minimum travel time to reach the nearest key services by mode of travel, local authority: England (MS Excel Spreadsheet, 88.5\u00a0KB), UK. \n                    https:\/\/www.gov.uk\/government\/uploads\/system\/uploads\/attachment_data\/file\/614736\/jts0104.xls\n                    \n                  . Accessed 14 Jun 2017"},{"key":"198_CR14","unstructured":"Department for Transport (2015) Journey time statistics: access to services 2014 report. \n                    https:\/\/www.gov.uk\/government\/uploads\/system\/uploads\/attachment_data\/file\/485222\/jts-access-2014.pdf\n                    \n                  . Accessed 14 Jun 2017"},{"issue":"6","key":"198_CR15","doi-asserted-by":"publisher","first-page":"897","DOI":"10.1007\/s11116-010-9265-1","volume":"37","author":"S Farag","year":"2010","unstructured":"Farag S, Lyons G (2010) Explaining public transport information use when a car is available: attitude theory empirically investigated. Transportation (Amst) 37(6):897\u2013913. \n                    https:\/\/doi.org\/10.1007\/s11116-010-9265-1","journal-title":"Transportation (Amst)"},{"key":"198_CR16","doi-asserted-by":"publisher","first-page":"82","DOI":"10.1016\/j.tranpol.2011.03.007","volume":"20","author":"S Farag","year":"2012","unstructured":"Farag S, Lyons G (2012) To use or not to use? An empirical study of pre-trip public transport information for business and leisure trips and comparison with car travel. Transp Policy 20:82\u201392. \n                    https:\/\/doi.org\/10.1016\/j.tranpol.2011.03.007","journal-title":"Transp Policy"},{"key":"198_CR17","volume-title":"Discovering statistics using SPSS","author":"AP Field","year":"2009","unstructured":"Field AP (2009) Discovering statistics using SPSS, 3rd edn. SAGE, Los Angeles","edition":"3"},{"issue":"3","key":"198_CR18","doi-asserted-by":"publisher","first-page":"503","DOI":"10.1016\/S0160-7383(97)00009-1","volume":"24","author":"D Fodness","year":"1997","unstructured":"Fodness D, Murray B (1997) Tourist information search. Ann Tour Res 24(3):503\u2013523","journal-title":"Ann Tour Res"},{"key":"198_CR20","doi-asserted-by":"publisher","first-page":"105","DOI":"10.1016\/j.trb.2016.10.015","volume":"95","author":"D H\u00f6rcher","year":"2017","unstructured":"H\u00f6rcher D, Graham DJ, Anderson RJ (2017) Crowding cost estimation with large scale smart card and vehicle location data. Transp Res Part B 95:105\u2013125","journal-title":"Transp Res Part B"},{"issue":"1\u20132","key":"198_CR21","doi-asserted-by":"publisher","first-page":"141","DOI":"10.1080\/10548408.2014.986017","volume":"32","author":"Z Kambele","year":"2015","unstructured":"Kambele Z, Li G, Zhou Z (2015) Travelers\u2019 information-seeking behaviors. J Travel Tour Mark 32(1\u20132):141\u2013152. \n                    https:\/\/doi.org\/10.1080\/10548408.2014.986017","journal-title":"J Travel Tour Mark"},{"issue":"6","key":"198_CR22","doi-asserted-by":"publisher","first-page":"692","DOI":"10.1080\/10548408.2014.943458","volume":"32","author":"HH Kim","year":"2015","unstructured":"Kim HH, Law R (2015) Smartphones in tourism and hospitality marketing: a literature review. J Travel Tour Mark 32(6):692\u2013711. \n                    https:\/\/doi.org\/10.1080\/10548408.2014.943458","journal-title":"J Travel Tour Mark"},{"issue":"3","key":"198_CR23","doi-asserted-by":"publisher","first-page":"276","DOI":"10.1080\/10548408.2014.896765","volume":"32","author":"H Kim","year":"2015","unstructured":"Kim H, Xiang Z, Fesenmaier DR (2015) Use of the internet for trip planning: a generational analysis. J Travel Tour Mark 32(3):276\u2013289. \n                    https:\/\/doi.org\/10.1080\/10548408.2014.896765","journal-title":"J Travel Tour Mark"},{"key":"198_CR24","doi-asserted-by":"publisher","first-page":"83","DOI":"10.1016\/j.envsoft.2014.01.017","volume":"56","author":"A Kramers","year":"2014","unstructured":"Kramers A (2014) Designing next generation multimodal traveler information systems to support sustainability-oriented decisions. Environ Model Softw 56:83\u201393. \n                    https:\/\/doi.org\/10.1016\/j.envsoft.2014.01.017","journal-title":"Environ Model Softw"},{"key":"198_CR25","unstructured":"Lyons G (1999) UK passenger transport information on the Internet: promoting best practice through accreditation. In: Proceedings of the European transport conference on public transport planning and management, pp 127\u201338. \n                    https:\/\/core.ac.uk\/download\/pdf\/9845936.pdf\n                    \n                  . Accessed 8 May 2017"},{"key":"198_CR26","unstructured":"Lyons G, Avineri E, Farag S, Herman R (2007) Strategic review of travel information research. Final report to the Department for Transport for contract TDT\/149 (R201)"},{"issue":"3","key":"198_CR27","doi-asserted-by":"publisher","first-page":"247","DOI":"10.1080\/01441647.2017.1280932","volume":"37","author":"C Mulley","year":"2017","unstructured":"Mulley C (2017) Mobility as a services (MaaS)\u2014does it have critical mass? Transp Rev 37(3):247\u2013251. \n                    https:\/\/doi.org\/10.1080\/01441647.2017.1280932","journal-title":"Transp Rev"},{"issue":"May","key":"198_CR28","doi-asserted-by":"publisher","first-page":"111","DOI":"10.1016\/j.tra.2017.05.007","volume":"101","author":"C Mulley","year":"2017","unstructured":"Mulley C, Clifton GT, Balbontin C, Ma L (2017) Information for travelling: awareness and usage of the various sources of information available to public transport users in NSW. Transp Res Part A 101(May):111\u2013132. \n                    https:\/\/doi.org\/10.1016\/j.tra.2017.05.007","journal-title":"Transp Res Part A"},{"key":"198_CR29","first-page":"62","volume-title":"The Routledge handbook of transport economics","author":"JD Nelson","year":"2018","unstructured":"Nelson JD (2018) Perfect information and ITS. In: Ison S, Cowie J (eds) The Routledge handbook of transport economics. Routledge, Abingdon, pp 62\u201373"},{"issue":"1","key":"198_CR31","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/BF02830458","volume":"22","author":"W Park","year":"2017","unstructured":"Park W, Choi K, Joh C (2017) How does work activity affect quality of life ?: a spatial analysis of trip chain behavior. KSCE J Civ Eng 22(1):1\u201310","journal-title":"KSCE J Civ Eng"},{"key":"198_CR32","doi-asserted-by":"publisher","DOI":"10.17226\/13866","volume-title":"On-board and intercept transit survey techniques","author":"B Schaller","year":"2005","unstructured":"Schaller B (2005) On-board and intercept transit survey techniques. Transportation Research Board, Washington, DC. \n                    https:\/\/doi.org\/10.17226\/13866"},{"key":"198_CR33","unstructured":"TfWM (2015) Bus, rail and metro user profiles. \n                    https:\/\/data.birmingham.gov.uk\/dataset\/bus-rail-and-metro-user-profiles\n                    \n                  . Accessed 25 Apr 2017"},{"key":"198_CR34","unstructured":"Transit Cooperative Research Program (TCRP) (2017). \n                    http:\/\/www.tcrponline.org\/SitePages\/Home.aspx\n                    \n                  . Accessed 27 Apr 2017"},{"key":"198_CR35","unstructured":"Transport for West Midlands (2016) 2016 west midlands travel trends. \n                    https:\/\/www.tfwm.org.uk\/media\/2376\/travel-trends-web.pdf\n                    \n                  . Accessed Feb 2017"},{"key":"198_CR36","unstructured":"Transport Systems Catapult (TSC) (2016) Mobility as a service. \n                    https:\/\/ts.catapult.org.uk\/wp-content\/uploads\/2016\/07\/Mobility-as-a-Service_Exploring-the-Opportunity-for-MaaS-in-the-UK-Web.pdf\n                    \n                  . Accessed 5 May 2017"},{"issue":"8","key":"198_CR37","doi-asserted-by":"publisher","first-page":"839","DOI":"10.1016\/j.tra.2011.06.010","volume":"45","author":"KE Watkins","year":"2011","unstructured":"Watkins KE, Ferris B, Borning A, Rutherford GS, Layton D (2011) Where is my bus? Impact of mobile real-time information on the perceived and actual wait time of transit riders. Transp Res Part A Policy Pract 45(8):839\u2013848. \n                    https:\/\/doi.org\/10.1016\/j.tra.2011.06.010","journal-title":"Transp Res Part A Policy Pract"},{"issue":"February","key":"198_CR38","doi-asserted-by":"publisher","first-page":"291","DOI":"10.1177\/004728759903700311","volume":"37","author":"K Weber","year":"1999","unstructured":"Weber K, Roehl WS (1999) Profiling people searching for and purchasing travel products on the World Wide Web. J Travel Res 37(February):291\u2013298","journal-title":"J Travel Res"},{"key":"198_CR39","unstructured":"West Midlands Combined Authority (2015) Map and guides. \n                    https:\/\/www.networkwestmidlands.com\/plan-your-journey\/map-and-guides\n                    \n                  . Accessed 27 Apr 2017"},{"key":"198_CR40","doi-asserted-by":"publisher","first-page":"81","DOI":"10.1016\/j.trc.2016.11.014","volume":"74","author":"Y Zhou","year":"2017","unstructured":"Zhou Y, Yao L, Chen Y, Gong Y, Lai J (2017) Bus arrival time calculation model based on smart card data. Transp Res Part C 74:81\u201396. \n                    https:\/\/doi.org\/10.1016\/j.trc.2016.11.014","journal-title":"Transp Res Part C"}],"container-title":["Public Transport"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s12469-019-00198-w.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s12469-019-00198-w\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s12469-019-00198-w.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2020,4,10]],"date-time":"2020-04-10T23:13:23Z","timestamp":1586560403000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s12469-019-00198-w"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019,4,12]]},"references-count":38,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2019,6]]}},"alternative-id":["198"],"URL":"https:\/\/doi.org\/10.1007\/s12469-019-00198-w","relation":{},"ISSN":["1866-749X","1613-7159"],"issn-type":[{"value":"1866-749X","type":"print"},{"value":"1613-7159","type":"electronic"}],"subject":[],"published":{"date-parts":[[2019,4,12]]},"assertion":[{"value":"4 April 2019","order":1,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"12 April 2019","order":2,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}}]}}