{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,11,21]],"date-time":"2025-11-21T12:05:56Z","timestamp":1763726756010},"reference-count":80,"publisher":"Springer Science and Business Media LLC","issue":"3","license":[{"start":{"date-parts":[[2014,2,4]],"date-time":"2014-02-04T00:00:00Z","timestamp":1391472000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2014,2,4]],"date-time":"2014-02-04T00:00:00Z","timestamp":1391472000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Electron Markets"],"published-print":{"date-parts":[[2014,9]]},"DOI":"10.1007\/s12525-013-0149-z","type":"journal-article","created":{"date-parts":[[2014,2,3]],"date-time":"2014-02-03T09:51:28Z","timestamp":1391421088000},"page":"207-217","update-policy":"http:\/\/dx.doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":32,"title":["Attitude contagion in consumer opinion platforms: posters and lurkers"],"prefix":"10.1007","volume":"24","author":[{"given":"Boris","family":"Bartikowski","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Gianfranco","family":"Walsh","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2014,2,4]]},"reference":[{"key":"149_CR1","volume-title":"Managing brand equity: capitalizing on the value of a brand name","author":"DA Aaker","year":"1991","unstructured":"Aaker, D. A. (1991). Managing brand equity: capitalizing on the value of a brand name. New York: The Free Press."},{"issue":"3","key":"149_CR2","doi-asserted-by":"publisher","first-page":"347","DOI":"10.2307\/3151897","volume":"34","author":"JL Aaker","year":"1997","unstructured":"Aaker, J. L. (1997). Dimensions of brand personality. Journal of Marketing Research, 34(3), 347\u2013356.","journal-title":"Journal of Marketing Research"},{"issue":"5","key":"149_CR3","doi-asserted-by":"publisher","first-page":"453","DOI":"10.1016\/0022-1031(86)90045-4","volume":"22","author":"I Ajzen","year":"1986","unstructured":"Ajzen, I., & Madden, T. J. (1986). Prediction of goal-directed behavior: attitudes, intentions, and perceived behavioral control. Journal of Experimental Social Psychology, 22(5), 453\u2013474.","journal-title":"Journal of Experimental Social Psychology"},{"issue":"5","key":"149_CR4","doi-asserted-by":"crossref","first-page":"531","DOI":"10.1007\/s11747-012-0323-4","volume":"41","author":"A. Alexandrov","year":"2013","unstructured":"Alexandrov, A., Bryan, L., & Babakus E. (2013). The effects of social- and self-motives on the intentions to share positive and negative word of mouth. Journal of the Academy of Marketing Science, 41(5), 531\u2013546.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"3","key":"149_CR5","doi-asserted-by":"publisher","first-page":"19","DOI":"10.1509\/jmkg.69.3.19.66363","volume":"69","author":"R Algesheimer","year":"2005","unstructured":"Algesheimer, R., Dholakia, U. M., & Herrmann, A. (2005). The social influence of brand community: evidence from European car clubs. Journal of Marketing, 69(3), 19\u201334.","journal-title":"Journal of Marketing"},{"issue":"3","key":"149_CR6","doi-asserted-by":"publisher","first-page":"411","DOI":"10.1037\/0033-2909.103.3.411","volume":"103","author":"JC Anderson","year":"1988","unstructured":"Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: a review and recommended two-step approach. Psychological Bulletin, 103(3), 411\u2013423.","journal-title":"Psychological Bulletin"},{"issue":"4","key":"149_CR7","doi-asserted-by":"publisher","first-page":"255","DOI":"10.1007\/s12525-011-0072-0","volume":"21","author":"S Bae","year":"2011","unstructured":"Bae, S., & Lee, T. (2011). Product type and consumers\u2019 perception of online consumer reviews. Electronic Markets, 21(4), 255\u2013266.","journal-title":"Electronic Markets"},{"issue":"3","key":"149_CR8","doi-asserted-by":"publisher","first-page":"388","DOI":"10.1086\/317593","volume":"27","author":"RP Bagozzi","year":"2000","unstructured":"Bagozzi, R. P. (2000). On the concept of intentional social action in consumer behavior. Journal of Consumer Research, 27(3), 388\u2013396.","journal-title":"Journal of Consumer Research"},{"issue":"2","key":"149_CR9","doi-asserted-by":"publisher","first-page":"2","DOI":"10.1002\/dir.10006","volume":"16","author":"RP Bagozzi","year":"2002","unstructured":"Bagozzi, R. P., & Dholakia, U. M. (2002). Intentional social action in virtual communities. Journal of Interactive Marketing, 16(2), 2\u201321.","journal-title":"Journal of Interactive Marketing"},{"issue":"3","key":"149_CR10","doi-asserted-by":"crossref","first-page":"103","DOI":"10.1080\/10864415.2001.11044212","volume":"5","author":"S Balasubramanian","year":"2001","unstructured":"Balasubramanian, S., & Mahajan, V. (2001). The economic leverage of the virtual community. International Journal of Electronic Commerce, 5(3), 103\u2013138.","journal-title":"International Journal of Electronic Commerce"},{"issue":"6","key":"149_CR11","doi-asserted-by":"publisher","first-page":"1173","DOI":"10.1037\/0022-3514.51.6.1173","volume":"51","author":"RM Baron","year":"1986","unstructured":"Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: conceptual, strategic and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173\u20131182.","journal-title":"Journal of Personality and Social Psychology"},{"issue":"2","key":"149_CR12","doi-asserted-by":"publisher","first-page":"159","DOI":"10.1007\/BF00436035","volume":"2","author":"R Batra","year":"1991","unstructured":"Batra, R., & Ahtola, O. T. (1991). Measuring the hedonic and utilitarian sources of consumer attitudes. Marketing Letters, 2(2), 159\u2013170.","journal-title":"Marketing Letters"},{"issue":"March","key":"149_CR13","doi-asserted-by":"publisher","first-page":"473","DOI":"10.1086\/209186","volume":"15","author":"WO Bearden","year":"1989","unstructured":"Bearden, W. O., Netemeyer, R. G., & Teel, J. E. (1989). Measurement of consumer susceptibility to interpersonal influence. Journal of Consumer Research, 15(March), 473\u2013481.","journal-title":"Journal of Consumer Research"},{"issue":"2","key":"149_CR14","doi-asserted-by":"crossref","first-page":"192","DOI":"10.1509\/jmr.10.0353","volume":"49","author":"J. Berger","year":"2012","unstructured":"Berger, J., & Milkman, K. L. (2012). What Makes Online Content Viral? Journal of Marketing Research, 49(2), 192\u2013205.","journal-title":"Journal of Marketing Research"},{"issue":"1","key":"149_CR15","first-page":"65","volume":"35","author":"A Blanchard","year":"2003","unstructured":"Blanchard, A., & Markus, L. M. (2003). The experienced \u2018sense\u2019 of a virtual community: characteristics and processes. Database for Advances in Information Systems, 35(1), 65\u201379.","journal-title":"Database for Advances in Information Systems"},{"issue":"3","key":"149_CR16","doi-asserted-by":"publisher","first-page":"350","DOI":"10.1086\/209118","volume":"14","author":"JJ Brown","year":"1987","unstructured":"Brown, J. J., & Reingen, P. H. (1987). Social ties and word-of-mouth referral behavior. Journal of Consumer Research, 14(3), 350\u2013362.","journal-title":"Journal of Consumer Research"},{"issue":"3","key":"149_CR17","doi-asserted-by":"publisher","first-page":"2","DOI":"10.1002\/dir.20082","volume":"21","author":"J Brown","year":"2007","unstructured":"Brown, J., Broderick, A. J., & Lee, N. (2007). Word of mouth communication within online communities: conceptualizing the online social network. Journal of Interactive Marketing, 21(3), 2\u201320.","journal-title":"Journal of Interactive Marketing"},{"key":"149_CR18","doi-asserted-by":"publisher","first-page":"868","DOI":"10.2307\/256603","volume":"37","author":"ME Burkhardt","year":"1994","unstructured":"Burkhardt, M. E. (1994). Social interaction effects following a technological change: a longitudinal investigation. Academy of Management Journal, 37, 868\u2013896.","journal-title":"Academy of Management Journal"},{"issue":"9\/10","key":"149_CR19","first-page":"1033","volume":"63","author":"KW Chan","year":"2009","unstructured":"Chan, K. W., & Li, S. Y. (2009). Understanding consumer-to-consumer interactions in virtual communities: the salience of reciprocity. Journal of Business Research, 63(9\/10), 1033\u20131040.","journal-title":"Journal of Business Research"},{"issue":"2","key":"149_CR20","doi-asserted-by":"publisher","first-page":"81","DOI":"10.1509\/jmkg.65.2.81.18255","volume":"65","author":"A Chaudhuri","year":"2001","unstructured":"Chaudhuri, A., & Holbrook, M. B. (2001). The chain of effects from brand trust and brand affect to brand performance: the role of brand loyalty. Journal of Marketing, 65(2), 81\u201393.","journal-title":"Journal of Marketing"},{"issue":"3","key":"149_CR21","doi-asserted-by":"publisher","first-page":"345","DOI":"10.1509\/jmkr.43.3.345","volume":"43","author":"JA Chevalier","year":"2006","unstructured":"Chevalier, J. A., & Mayzlin, D. (2006). The effect of word of mouth on sales: online book reviews. Journal of Marketing Research, 43(3), 345\u2013354.","journal-title":"Journal of Marketing Research"},{"issue":"1","key":"149_CR22","doi-asserted-by":"publisher","first-page":"12","DOI":"10.1080\/15252019.2002.10722064","volume":"3","author":"SM Choi","year":"2002","unstructured":"Choi, S. M., & Rifon, N. (2002). Antecedents and consequences of Web advertising credibility: a study of consumer response to banner ads. Journal of Interactive Advertising, 3(1), 12\u201324.","journal-title":"Journal of Interactive Advertising"},{"issue":"1","key":"149_CR23","doi-asserted-by":"publisher","first-page":"591","DOI":"10.1146\/annurev.psych.55.090902.142015","volume":"55","author":"RB Cialdini","year":"2004","unstructured":"Cialdini, R. B., & Goldstein, N. J. (2004). Social influence: compliance and conformity. Annual Review of Psychology, 55(1), 591\u2013621.","journal-title":"Annual Review of Psychology"},{"issue":"3","key":"149_CR24","doi-asserted-by":"publisher","first-page":"313","DOI":"10.1108\/02651330710755311","volume":"24","author":"B Cova","year":"2007","unstructured":"Cova, B., Pace, S., & Park, D. J. (2007). Global brand communities across borders: the warhammer case. International Marketing Review, 24(3), 313\u2013329.","journal-title":"International Marketing Review"},{"issue":"2","key":"149_CR25","doi-asserted-by":"publisher","first-page":"130","DOI":"10.1080\/10196780802044776","volume":"18","author":"A Davis","year":"2008","unstructured":"Davis, A., & Khazanchi, D. (2008). An empirical study of online word of mouth as a predictor for multi-product category e-commerce sales. Electronic Markets, 18(2), 130\u2013141.","journal-title":"Electronic Markets"},{"issue":"2","key":"149_CR26","doi-asserted-by":"publisher","first-page":"99","DOI":"10.1177\/0092070394222001","volume":"22","author":"A Dick","year":"1994","unstructured":"Dick, A., & Basu, A. (1994). Customer loyalty: toward an integrated conceptual framework. Journal of the Academy of Marketing Science, 22(2), 99\u2013113.","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"2","key":"149_CR27","doi-asserted-by":"publisher","first-page":"35","DOI":"10.2307\/1251829","volume":"61","author":"P Doney","year":"1997","unstructured":"Doney, P., & Cannon, J. P. (1997). An examination of the nature of trust in buyer-seller relationships. Journal of Marketing, 61(2), 35\u201351.","journal-title":"Journal of Marketing"},{"issue":"3","key":"149_CR28","doi-asserted-by":"publisher","first-page":"215","DOI":"10.1016\/j.ijresmar.2008.04.001","volume":"25","author":"R East","year":"2008","unstructured":"East, R., Hammond, K., & Lomax, W. (2008). Measuring the impact of positive and negative word of mouth on brand purchase probability. International Journal of Research in Marketing, 25(3), 215\u2013224.","journal-title":"International Journal of Research in Marketing"},{"key":"149_CR29","volume-title":"Belief, attitude, intention, and behavior: an introduction to theory and research","author":"M Fishbein","year":"1975","unstructured":"Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention, and behavior: an introduction to theory and research. Reading: Addison-Wesley."},{"issue":"1","key":"149_CR30","doi-asserted-by":"publisher","first-page":"39","DOI":"10.2307\/3151312","volume":"18","author":"C Fornell","year":"1981","unstructured":"Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39\u201350.","journal-title":"Journal of Marketing Research"},{"issue":"2","key":"149_CR31","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1080\/15252019.2006.10722114","volume":"6","author":"RE Goldsmith","year":"2006","unstructured":"Goldsmith, R. E., & Horowitz, D. (2006). Measuring motivations for online opinion seeking. Journal of Interactive Advertising, 6(2), 1\u201316.","journal-title":"Journal of Interactive Advertising"},{"issue":"2","key":"149_CR32","first-page":"84","volume":"49","author":"V Griskevicius","year":"2008","unstructured":"Griskevicius, V., Cialdini, R. B., & Goldstein, N. J. (2008). Applying (and resisting) peer influence. MIT Sloan Management Review, 49(2), 84\u201388.","journal-title":"MIT Sloan Management Review"},{"issue":"2","key":"149_CR33","doi-asserted-by":"publisher","first-page":"305","DOI":"10.1037\/0022-3514.72.2.305","volume":"72","author":"BB Gump","year":"1997","unstructured":"Gump, B. B., & Kulik, J. A. (1997). Stress, affiliation and emotional contagion. Journal of Personality and Social Psychology, 72(2), 305\u2013319.","journal-title":"Journal of Personality and Social Psychology"},{"key":"149_CR34","volume-title":"Emotional contagion. Studies in emotion & social interaction","author":"E Hatfield","year":"1994","unstructured":"Hatfield, E., Cacioppo, J. T., & Rapson, R. L. (1994). Emotional contagion. Studies in emotion & social interaction. New York: Cambridge University Press."},{"key":"149_CR35","doi-asserted-by":"publisher","first-page":"19","DOI":"10.7551\/mitpress\/9780262012973.003.0003","volume-title":"The social neuroscience of empathy","author":"E Hatfield","year":"2009","unstructured":"Hatfield, E., Rapson, R. L., & Le, Y. L. (2009). Primitive emotional contagion: recent research. In J. Decety & W. Ickes (Eds.), The social neuroscience of empathy (pp. 19\u201330). Boston: The MIT Press."},{"issue":"3","key":"149_CR36","doi-asserted-by":"publisher","first-page":"57","DOI":"10.2753\/JEC1086-4415120304","volume":"12","author":"J Heehyoung","year":"2008","unstructured":"Heehyoung, J., Olfman, L., Islang, K., Joon, K., & Kyungtae, K. (2008). The influence of on-line brand community characteristics on community commitment and brand loyalty. International Journal of Electronic Commerce, 12(3), 57\u201380.","journal-title":"International Journal of Electronic Commerce"},{"issue":"1","key":"149_CR37","doi-asserted-by":"publisher","first-page":"38","DOI":"10.1002\/dir.10073","volume":"18","author":"Hennig-Thurau","year":"2004","unstructured":"Hennig-Thurau, Gwinner, K. P., Walsh, G., & Gremler, D. (2004). Electronic word-of-mouth via consumer opinion platforms: what motivates consumers to articulate themselves on the internet? Journal of Interactive Marketing, 18(1), 38\u201352.","journal-title":"Journal of Interactive Marketing"},{"issue":"2","key":"149_CR38","doi-asserted-by":"crossref","first-page":"51","DOI":"10.1080\/10864415.2003.11044293","volume":"8","author":"T Hennig-Thurau","year":"2003","unstructured":"Hennig-Thurau, T., & Walsh, G. (2003). Electronic word-of-mouth: motives for and consequences of reading customer articulations on the internet. International Journal of Electronic Commerce, 8(2), 51\u201374.","journal-title":"International Journal of Electronic Commerce"},{"issue":"9\u201310","key":"149_CR39","doi-asserted-by":"publisher","first-page":"1000","DOI":"10.1016\/j.jbusres.2008.08.010","volume":"63","author":"JYC Ho","year":"2010","unstructured":"Ho, J. Y. C., & Dempsey, M. (2010). Viral marketing: motivations to forward online content. Journal of Business Research, 63(9\u201310), 1000\u20131006.","journal-title":"Journal of Business Research"},{"key":"149_CR40","volume-title":"Communication and persuasion","author":"CI Hovland","year":"1953","unstructured":"Hovland, C. I., Janis, I. L., & Harold, H. K. (1953). Communication and persuasion. New Haven: Yale University Press."},{"issue":"2","key":"149_CR41","doi-asserted-by":"publisher","first-page":"189","DOI":"10.1086\/322897","volume":"28","author":"DJ Howard","year":"2001","unstructured":"Howard, D. J., & Gengler, C. (2001). Emotional contagion effects on product attitudes. Journal of Consumer Research, 28(2), 189\u2013201.","journal-title":"Journal of Consumer Research"},{"issue":"1","key":"149_CR42","doi-asserted-by":"publisher","first-page":"65","DOI":"10.1016\/j.im.2007.11.001","volume":"45","author":"C-L Hsu","year":"2008","unstructured":"Hsu, C.-L., & Lin, J. C.-C. (2008). Acceptance of blog usage: the roles of technology acceptance, social influence and knowledge sharing motivation. Information & Management, 45(1), 65\u201374.","journal-title":"Information & Management"},{"key":"149_CR43","volume-title":"Strategic brand management: building, measuring, and managing brand equity","author":"KL Keller","year":"1998","unstructured":"Keller, K. L. (1998). Strategic brand management: building, measuring, and managing brand equity. Englewood Cliffs: Prentice-Hall."},{"issue":"2","key":"149_CR44","doi-asserted-by":"publisher","first-page":"178","DOI":"10.1504\/IJITM.2008.016604","volume":"7","author":"ST Kim","year":"2008","unstructured":"Kim, S. T., Lee, C. K., & Hwand, T. (2008). Investigating the influence of employee blogging on IT workers\u2019 organisational citizenship behaviour. International Journal of Information Technology & Management, 7(2), 178\u2013189.","journal-title":"International Journal of Information Technology & Management"},{"issue":"1","key":"149_CR45","doi-asserted-by":"publisher","first-page":"61","DOI":"10.1509\/jmkr.39.1.61.18935","volume":"39","author":"RV Kozinets","year":"2002","unstructured":"Kozinets, R. V. (2002). The field behind the screen: using netnography for marketing research in online communities. Journal of Marketing Research, 39(1), 61\u201372.","journal-title":"Journal of Marketing Research"},{"issue":"2","key":"149_CR46","doi-asserted-by":"publisher","first-page":"71","DOI":"10.1509\/jmkg.74.2.71","volume":"74","author":"RV Kozinets","year":"2010","unstructured":"Kozinets, R. V., de Valck, K., Wojnicki, A. C., & Wilner, S. J. S. (2010). Networked narratives: understanding word-of-mouth marketing in online communities. Journal of Marketing, 74(2), 71\u201389.","journal-title":"Journal of Marketing"},{"issue":"2","key":"149_CR47","doi-asserted-by":"publisher","first-page":"83","DOI":"10.1007\/s12525-012-0085-3","volume":"22","author":"Y Liu","year":"2012","unstructured":"Liu, Y., & Sutanto, J. (2012). Buyers\u2019 purchasing time and herd behavior on deal-of-the-day group-buying websites. Electronic Markets, 22(2), 83\u201393.","journal-title":"Electronic Markets"},{"issue":"5","key":"149_CR48","doi-asserted-by":"publisher","first-page":"302","DOI":"10.1016\/j.im.2009.05.004","volume":"46","author":"J Lee","year":"2009","unstructured":"Lee, J., & Lee, J.-N. (2009). Understanding the product information inference process in electronic word-of-mouth: an objectivity-subjectivity dichotomy perspective. Information & Management, 46(5), 302\u2013311.","journal-title":"Information & Management"},{"issue":"3","key":"149_CR49","doi-asserted-by":"publisher","first-page":"473","DOI":"10.2501\/S0265048709200709","volume":"28","author":"M Lee","year":"2009","unstructured":"Lee, M., & Youn, S. (2009). Electronic word of mouth (eWOM). International Journal of Advertising, 28(3), 473\u2013499.","journal-title":"International Journal of Advertising"},{"issue":"1","key":"149_CR50","doi-asserted-by":"publisher","first-page":"21","DOI":"10.1016\/S0378-8733(01)00049-1","volume":"24","author":"RTAJ Leender","year":"2002","unstructured":"Leender, R. T. A. J. (2002). Modeling social influence through network autocorrelation: constructing the weight matrix. Social Networks, 24(1), 21\u201347.","journal-title":"Social Networks"},{"issue":"1","key":"149_CR51","doi-asserted-by":"publisher","first-page":"114","DOI":"10.1037\/0021-9010.86.1.114","volume":"86","author":"M Lindell","year":"2001","unstructured":"Lindell, M., & Whitney, D. J. (2001). Accounting for common method variance in cross-sectional research designs. Journal of Applied Psychology, 86(1), 114\u2013121.","journal-title":"Journal of Applied Psychology"},{"issue":"2","key":"149_CR52","first-page":"171","volume":"2","author":"P Marsden","year":"1998","unstructured":"Marsden, P. (1998). Memetics and social contagion: Two sides of the same coin. Journal of Memetics-Evolutionary Models of Information Transmission, 2(2), 171\u2013185.","journal-title":"Journal of Memetics-Evolutionary Models of Information Transmission"},{"issue":"2","key":"149_CR53","doi-asserted-by":"publisher","first-page":"130","DOI":"10.2307\/3151660","volume":"23","author":"SB MacKenzie","year":"1986","unstructured":"MacKenzie, S. B., Lutz, R. J., & Belch, G. E. (1986). The role of attitude toward the Ad as a mediator of advertising effectiveness: a test of competing explanations. Journal of Marketing Research, 23(2), 130\u2013143.","journal-title":"Journal of Marketing Research"},{"issue":"4","key":"149_CR54","doi-asserted-by":"publisher","first-page":"412","DOI":"10.1086\/319618","volume":"27","author":"AM Mu\u00f1iz","year":"2001","unstructured":"Mu\u00f1iz, A. M., & O\u2019Guinn, T. C. (2001). Brand community. Journal of Consumer Research, 27(4), 412\u2013432.","journal-title":"Journal of Consumer Research"},{"key":"149_CR55","unstructured":"Nielsen (2010). Global trends in online shopping - A Nielsen global consumer report. Available at www.nielsen.com."},{"key":"149_CR56","unstructured":"Nielsen (2012). State of the media: The social media report 2012. Available at www.nielsen.com."},{"key":"149_CR57","unstructured":"Nonnecke, B. & Preece, J. (2001). Why lurkers lurk.\u201cin Seventh Americas Conference on Information Systems, Boston, 1521\u20131530."},{"issue":"3","key":"149_CR58","doi-asserted-by":"publisher","first-page":"362","DOI":"10.1037\/0033-295X.97.3.362","volume":"97","author":"A Nowak","year":"1990","unstructured":"Nowak, A., Szamrej, J., & Latan\u00e9, B. (1990). From private attitude to public opinion: a dynamic theory of social impact. Psychological Review, 97(3), 362\u2013376.","journal-title":"Psychological Review"},{"issue":"1","key":"149_CR59","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1207\/s15324834basp2601_1","volume":"26","author":"MA Olson","year":"2004","unstructured":"Olson, M. A., & Fazio, R. H. (2004). Trait inferences as a function of automatically activated racial attitudes and motivation to control prejudiced reactions. Basic & Applied Social Psychology, 26(1), 1\u201311.","journal-title":"Basic & Applied Social Psychology"},{"issue":"1","key":"149_CR60","doi-asserted-by":"publisher","first-page":"61","DOI":"10.1016\/j.jbusres.2007.11.017","volume":"62","author":"C Park","year":"2009","unstructured":"Park, C., & Lee, T. M. (2009). Information direction, website reputation and eWOM effect: a moderating role of product type. Journal of Business Research, 62(1), 61\u201367.","journal-title":"Journal of Business Research"},{"issue":"4","key":"149_CR61","doi-asserted-by":"publisher","first-page":"391","DOI":"10.1287\/isre.1060.0106","volume":"17","author":"PA Pavlou","year":"2006","unstructured":"Pavlou, P. A., & Dimoka, A. (2006). The nature and role of feedback text comments in online marketplaces: implications for trust building, price premiums, and seller differentiation. Information Systems Research, 17(4), 391\u2013412.","journal-title":"Information Systems Research"},{"key":"149_CR62","volume-title":"Attitude and persuasion: classic and contemporary approaches","author":"RE Petty","year":"1981","unstructured":"Petty, R. E., & Caciopppo, J. T. (1981). Attitude and persuasion: classic and contemporary approaches. Dubuque: William C. Brown."},{"issue":"3","key":"149_CR63","doi-asserted-by":"publisher","first-page":"879","DOI":"10.3758\/BRM.40.3.879","volume":"40","author":"KJ Preacher","year":"2008","unstructured":"Preacher, K. J., & Hayes, A. F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior Research Methods, 40(3), 879\u2013891.","journal-title":"Behavior Research Methods"},{"issue":"2","key":"149_CR64","doi-asserted-by":"publisher","first-page":"201","DOI":"10.1016\/j.chb.2003.10.015","volume":"20","author":"J Preece","year":"2004","unstructured":"Preece, J., Nonnecke, B., & Andrews, D. (2004). The top five reasons for lurking: improving community experiences for everyone. Computers in Human Behavior, 20(2), 201\u2013223.","journal-title":"Computers in Human Behavior"},{"issue":"2","key":"149_CR65","doi-asserted-by":"publisher","first-page":"197","DOI":"10.1086\/269503","volume":"53","author":"V Price","year":"1989","unstructured":"Price, V. (1989). Social identification and public opinion: effects of communicating group conflict. Public Opinion Quarterly, 53(2), 197\u2013224.","journal-title":"Public Opinion Quarterly"},{"issue":"2","key":"149_CR66","doi-asserted-by":"publisher","first-page":"57","DOI":"10.2753\/JOA0091-3367370205","volume":"37","author":"S Putrevu","year":"2008","unstructured":"Putrevu, S. (2008). Consumer responses toward sexual and nonsexual appeals: the influence of involvement, need for cognition (NFC), and gender. Journal of Advertising, 37(2), 57\u201370.","journal-title":"Journal of Advertising"},{"issue":"2","key":"149_CR67","doi-asserted-by":"publisher","first-page":"587","DOI":"10.1016\/j.chb.2008.12.025","volume":"25","author":"PL Rau","year":"2009","unstructured":"Rau, P. L., Li, Y., & Li, D. (2009). Effects of communication style and culture on ability to accept recommendations from robots. Computers in Human Behavior, 25(2), 587\u2013595.","journal-title":"Computers in Human Behavior"},{"issue":"5762","key":"149_CR68","doi-asserted-by":"publisher","first-page":"854","DOI":"10.1126\/science.1121066","volume":"311","author":"MJ Salganik","year":"2006","unstructured":"Salganik, M. J., Dodds, P. J., & Watts, D. J. (2006). Experimental study of inequality and unpredictability in an artificial cultural market. Science, 311(5762), 854\u2013856.","journal-title":"Science"},{"key":"149_CR69","first-page":"157","volume-title":"Public relations research annual, 2","author":"CT Salmon","year":"1990","unstructured":"Salmon, C. T., & Oshagan, H. (1990). Community size, perceptions of majority opinion, and opinion expression. In L. A. Grunig & J. E. Grunig (Eds.), Public relations research annual, 2 (pp. 157\u2013171). NJ: Lawrence Erlbaum."},{"issue":"3","key":"149_CR70","doi-asserted-by":"publisher","first-page":"385","DOI":"10.1086\/378616","volume":"30","author":"HJ Schau","year":"2003","unstructured":"Schau, H. J., & Gilly, M. C. (2003). We are what we post? self-presentation in personal web space. Journal of Consumer Research, 30(3), 385\u2013404.","journal-title":"Journal of Consumer Research"},{"issue":"4","key":"149_CR71","doi-asserted-by":"publisher","first-page":"398","DOI":"10.1108\/10662240610690025","volume":"16","author":"R-A Shang","year":"2006","unstructured":"Shang, R.-A., Chen, Y.-C., & Liao, H.-J. (2006). The value of participation in virtual consumer communities on brand loyalty. Internet Research, 16(4), 398\u2013418.","journal-title":"Internet Research"},{"issue":"4","key":"149_CR72","doi-asserted-by":"publisher","first-page":"281","DOI":"10.1016\/j.bushor.2008.02.002","volume":"51","author":"T Singh","year":"2008","unstructured":"Singh, T., Veron-Jackson, L., & Cullinane, J. (2008). Blogging: a new play in your marketing game plan. Business Horizons, 51(4), 281\u2013292.","journal-title":"Business Horizons"},{"issue":"4","key":"149_CR73","doi-asserted-by":"publisher","first-page":"499","DOI":"10.1016\/j.jbusres.2011.12.002","volume":"66","author":"N Spielmann","year":"2012","unstructured":"Spielmann, N., & Richard, M.-O. (2012). How captive is your audience? defining overall advertising involvement. Journal of Business Research, 66(4), 499\u2013505.","journal-title":"Journal of Business Research"},{"key":"149_CR74","doi-asserted-by":"publisher","first-page":"261","DOI":"10.1016\/S0065-2601(08)60229-4","volume-title":"Advances in experimental and social psychology, 21","author":"CM Steele","year":"1988","unstructured":"Steele, C. M. (1988). The psychology of self-affirmation: sustaining the integrity of the self. In L. Berkowitz (Ed.), Advances in experimental and social psychology, 21 (pp. 261\u2013302). New York: Academic Press."},{"key":"149_CR75","first-page":"7","volume-title":"Psychology of intergroup relations","author":"H Tajfel","year":"1985","unstructured":"Tajfel, H., & Turner, J. C. (1985). The social identity theory of intergroup behavior. In S. Worchel & W. G. Austin (Eds.), Psychology of intergroup relations (pp. 7\u201324). Chicago: Nelson-Hall."},{"issue":"2","key":"149_CR76","doi-asserted-by":"crossref","first-page":"164","DOI":"10.1016\/j.ijresmar.2009.12.010","volume":"274","author":"T Van Lear","year":"2010","unstructured":"Van Lear, T., & De Ruyter, K. (2010). In stories we trust: How narrative apologies provide cover for competitive vulnerability after integrity-violating blog posts. International Journal of Research in Marketing, 274(2), 164\u2013174.","journal-title":"International Journal of Research in Marketing"},{"issue":"3","key":"149_CR77","doi-asserted-by":"publisher","first-page":"310","DOI":"10.1509\/jmkr.40.3.310.19238","volume":"40","author":"KE Voss","year":"2003","unstructured":"Voss, K. E., Spangenberg, E. R., & Grohmann, B. (2003). Measuring the hedonic and utilitarian dimensions of consumer attitude. Journal of Marketing Research, 40(3), 310\u2013320.","journal-title":"Journal of Marketing Research"},{"issue":"September","key":"149_CR78","doi-asserted-by":"publisher","first-page":"216","DOI":"10.1037\/h0040144","volume":"61","author":"L Wrightsman","year":"1960","unstructured":"Wrightsman, L. (1960). Effects of waiting with others on changes in level of felt anxiety. Journal of Abnormal and Social Psychology, 61(September), 216\u2013222.","journal-title":"Journal of Abnormal and Social Psychology"},{"issue":"3","key":"149_CR79","doi-asserted-by":"publisher","first-page":"131","DOI":"10.1007\/s12525-012-0098-y","volume":"22","author":"W You","year":"2012","unstructured":"You, W., Xia, M., Liu, L., & Liu, D. (2012). Customer knowledge discovery from online reviews. Electronic Markets, 22(3), 131\u2013142.","journal-title":"Electronic Markets"},{"issue":"3","key":"149_CR80","doi-asserted-by":"publisher","first-page":"341","DOI":"10.1086\/208520","volume":"12","author":"JL Zaichkowsky","year":"1985","unstructured":"Zaichkowsky, J. L. (1985). Measuring the involvement construct. Journal of Consumer Research, 12(3), 341\u2013352.","journal-title":"Journal of Consumer Research"}],"container-title":["Electronic Markets"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s12525-013-0149-z.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/article\/10.1007\/s12525-013-0149-z\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s12525-013-0149-z","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s12525-013-0149-z.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,8,12]],"date-time":"2024-08-12T11:06:12Z","timestamp":1723460772000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/s12525-013-0149-z"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2014,2,4]]},"references-count":80,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2014,9]]}},"alternative-id":["149"],"URL":"https:\/\/doi.org\/10.1007\/s12525-013-0149-z","relation":{},"ISSN":["1019-6781","1422-8890"],"issn-type":[{"type":"print","value":"1019-6781"},{"type":"electronic","value":"1422-8890"}],"subject":[],"published":{"date-parts":[[2014,2,4]]},"assertion":[{"value":"6 November 2012","order":1,"name":"received","label":"Received","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"27 November 2013","order":2,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"4 February 2014","order":3,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}}]}}