{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,11]],"date-time":"2026-06-11T19:26:35Z","timestamp":1781205995896,"version":"3.54.1"},"reference-count":153,"publisher":"Springer Science and Business Media LLC","issue":"1","license":[{"start":{"date-parts":[[2024,2,28]],"date-time":"2024-02-28T00:00:00Z","timestamp":1709078400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0"},{"start":{"date-parts":[[2024,2,28]],"date-time":"2024-02-28T00:00:00Z","timestamp":1709078400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0"}],"funder":[{"name":"Johann Wolfgang Goethe-Universit\u00e4t, Frankfurt am Main"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Electron Markets"],"published-print":{"date-parts":[[2024,12]]},"abstract":"<jats:title>Abstract<\/jats:title><jats:p>Digital ecosystems are a highly relevant phenomenon in contemporary practice, offering unprecedented value creation opportunities for both companies and consumers. However, the success of these ecosystems hinges on their ability to establish the appropriate incentive systems that attract and engage diverse actors. Following the notion that setting \u201cthe right\u201d incentives is essential for forming and growing digital ecosystems, this article presents an integrated framework that supports scholars and practitioners <jats:italic>in identifying and orchestrating incentives into powerful incentive systems that encourage active participation and engagement<\/jats:italic>. This framework emphasizes the importance of understanding how individuals and groups are motivated to engage in the ecosystem to incentivize them effectively. To demonstrate its applicability and value, we show its application in the context of an emergent digital ecosystem within the Smart Living domain.<\/jats:p>","DOI":"10.1007\/s12525-024-00703-5","type":"journal-article","created":{"date-parts":[[2024,2,28]],"date-time":"2024-02-28T03:02:27Z","timestamp":1709089347000},"update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":17,"title":["Designing incentive systems for participation in digital ecosystems\u2014An integrated framework"],"prefix":"10.1007","volume":"34","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-9725-0078","authenticated-orcid":false,"given":"Cristina","family":"Mihale-Wilson","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"K. Valerie","family":"Carl","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"297","published-online":{"date-parts":[[2024,2,28]]},"reference":[{"issue":"1","key":"703_CR1","doi-asserted-by":"publisher","first-page":"26","DOI":"10.1109\/MSP.2005.22","volume":"3","author":"A Acquisti","year":"2005","unstructured":"Acquisti, A., & Grossklags, J. (2005). Privacy and rationality in individual decision making. IEEE Security and Privacy Magazine, 3(1), 26\u201333. https:\/\/doi.org\/10.1109\/MSP.2005.22","journal-title":"IEEE Security and Privacy Magazine"},{"issue":"2","key":"703_CR2","doi-asserted-by":"publisher","first-page":"465","DOI":"10.25300\/MISQ\/2018\/14316","volume":"42","author":"I Adjerid","year":"2018","unstructured":"Adjerid, I., Peer, E., & Acquisti, A. (2018). Beyond the privacy paradox: Objective versus relative risk in privacy decision making. MIS Quarterly, 42(2), 465\u2013488. https:\/\/doi.org\/10.25300\/MISQ\/2018\/14316","journal-title":"MIS Quarterly"},{"issue":"1","key":"703_CR3","doi-asserted-by":"publisher","first-page":"39","DOI":"10.1177\/0149206316678451","volume":"43","author":"R Adner","year":"2017","unstructured":"Adner, R. (2017). Ecosystem as structure: An actionable construct for strategy. Journal of Management, 43(1), 39\u201358. https:\/\/doi.org\/10.1177\/0149206316678451","journal-title":"Journal of Management"},{"issue":"2","key":"703_CR4","doi-asserted-by":"publisher","first-page":"277","DOI":"10.1287\/isre.1080.0194","volume":"20","author":"R Agarwal","year":"2009","unstructured":"Agarwal, R., Animesh, A., & Prasad, K. (2009). Research note\u2014social interactions and the \u201cdigital divide\u201d: Explaining variations in Internet use. Information Systems Research, 20(2), 277\u2013294. https:\/\/doi.org\/10.1287\/isre.1080.0194","journal-title":"Information Systems Research"},{"key":"703_CR5","doi-asserted-by":"publisher","first-page":"173","DOI":"10.1007\/s12525-016-0219-0","volume":"26","author":"S Akter","year":"2016","unstructured":"Akter, S., & Wamba, S. F. (2016). Big data analytics in E-commerce: A systematic review and agenda for future research. Electronic Markets, 26(2), 173\u2013194. https:\/\/doi.org\/10.1007\/s12525-016-0219-0","journal-title":"Electronic Markets"},{"key":"703_CR6","doi-asserted-by":"publisher","first-page":"597","DOI":"10.1007\/s12525-019-00341-2","volume":"29","author":"F Aulkemeier","year":"2019","unstructured":"Aulkemeier, F., Iacob, M.-E., & van Hillegersberg, J. (2019). Platform-based collaboration in digital ecosystems. Electronic Markets, 29(4), 597\u2013608. https:\/\/doi.org\/10.1007\/s12525-019-00341-2","journal-title":"Electronic Markets"},{"issue":"1","key":"703_CR7","doi-asserted-by":"publisher","first-page":"315","DOI":"10.25300\/MISQ\/2021\/15882","volume":"45","author":"A Baird","year":"2021","unstructured":"Baird, A., & Maruping, L. M. (2021). The next generation of research on IS use: A theoretical framework of delegation to and from agentic IS artifacts. MIS Quarterly, 45(1), 315\u2013341. https:\/\/doi.org\/10.25300\/MISQ\/2021\/15882","journal-title":"MIS Quarterly"},{"issue":"4","key":"703_CR8","doi-asserted-by":"publisher","first-page":"124","DOI":"10.3390\/joitmc6040124","volume":"6","author":"SY Barykin","year":"2020","unstructured":"Barykin, S. Y., Kapustina, I. V., Kirillova, T. V., Yadykin, V. K., & Konnikov, Y. A. (2020). Economics of digital ecosystems. Journal of Open Innovation: Technology, Market, and Complexity, 6(4), 124. https:\/\/doi.org\/10.3390\/joitmc6040124","journal-title":"Journal of Open Innovation: Technology, Market, and Complexity"},{"issue":"3","key":"703_CR9","doi-asserted-by":"publisher","first-page":"384","DOI":"10.1515\/cdbme-2020-3099","volume":"6","author":"J Bauer","year":"2020","unstructured":"Bauer, J., Hechtel, M., Konrad, C., Holzwarth, M., Mayr, A., Schneider, S., Franke, J., Hoffmann, H., Zinnikus, I., Feld, T., Runge, M., & Hinz, O. (2020). ForeSight-AI-based Smart Living platform approach. Current Directions in Biomedical Engineering, 6(3), 384\u2013387. https:\/\/doi.org\/10.1515\/cdbme-2020-3099","journal-title":"Current Directions in Biomedical Engineering"},{"issue":"4","key":"703_CR10","doi-asserted-by":"publisher","first-page":"1017","DOI":"10.2307\/41409971","volume":"35","author":"F B\u00e9langer","year":"2011","unstructured":"B\u00e9langer, F., & Crossler, R. E. (2011). Privacy in the digital age: A review of information privacy research in information systems. MIS Quarterly, 35(4), 1017\u20131042. https:\/\/doi.org\/10.2307\/41409971","journal-title":"MIS Quarterly"},{"issue":"3","key":"703_CR11","doi-asserted-by":"publisher","first-page":"351","DOI":"10.2307\/3250921","volume":"25","author":"A Bhattacherjee","year":"2001","unstructured":"Bhattacherjee, A. (2001). Understanding information systems continuance: An expectation-confirmation model. MIS Quarterly, 25(3), 351\u2013370. https:\/\/doi.org\/10.2307\/3250921","journal-title":"MIS Quarterly"},{"key":"703_CR12","doi-asserted-by":"publisher","DOI":"10.1111\/isj.12326","author":"C Bonina","year":"2021","unstructured":"Bonina, C., Koskinen, K., Eaton, B., & Gawer, A. (2021). Digital platforms for development: Foundations and research agenda. Information Systems Journal, 31(6),\u00a0869\u2013902. https:\/\/doi.org\/10.1111\/isj.12326","journal-title":"Information Systems Journal"},{"key":"703_CR13","doi-asserted-by":"publisher","first-page":"1143","DOI":"10.1007\/s11047-011-9254-0","volume":"10","author":"G Briscoe","year":"2011","unstructured":"Briscoe, G., Sadedin, S., & De Wilde, P. (2011). Digital ecosystems: Ecosystem-oriented architectures. Natural Computing, 10, 1143\u20131194. https:\/\/doi.org\/10.1007\/s11047-011-9254-0","journal-title":"Natural Computing"},{"issue":"2","key":"703_CR14","doi-asserted-by":"publisher","first-page":"9","DOI":"10.2753\/MIS0742-1222270201","volume":"27","author":"SA Brown","year":"2010","unstructured":"Brown, S. A., Dennis, A. R., & Venkatesh, V. (2010). Predicting collaboration technology use: Integrating technology adoption and collaboration research. Journal of Management Information Systems, 27(2), 9\u201354. https:\/\/doi.org\/10.2753\/MIS0742-1222270201","journal-title":"Journal of Management Information Systems"},{"issue":"3","key":"703_CR15","doi-asserted-by":"publisher","first-page":"468","DOI":"10.1287\/isre.2017.0702","volume":"28","author":"A Burton-Jones","year":"2017","unstructured":"Burton-Jones, A., & Volkoff, O. (2017). How can we develop contextualized theories of effective use? A demonstration in the context of community-care electronic health records. Information Systems Research, 28(3), 468\u2013489. https:\/\/doi.org\/10.1287\/isre.2017.0702","journal-title":"Information Systems Research"},{"issue":"7","key":"703_CR16","doi-asserted-by":"publisher","first-page":"592","DOI":"10.1080\/09537280701546880","volume":"18","author":"LM Camarinha-Matos","year":"2007","unstructured":"Camarinha-Matos, L. M., & Abreu, A. (2007). Performance indicators for collaborative networks based on collaboration benefits. Production Planning & Control, 18(7), 592\u2013609. https:\/\/doi.org\/10.1080\/09537280701546880","journal-title":"Production Planning & Control"},{"issue":"13","key":"703_CR17","doi-asserted-by":"publisher","first-page":"4102","DOI":"10.1080\/00207543.2014.994715","volume":"53","author":"Y Cao","year":"2015","unstructured":"Cao, Y., Zhao, K., Yang, J., & Xiong, W. (2015). Constructing the integrated strategic performance indicator system for manufacturing companies. International Journal of Production Research, 53(13), 4102\u20134116. https:\/\/doi.org\/10.1080\/00207543.2014.994715","journal-title":"International Journal of Production Research"},{"key":"703_CR18","doi-asserted-by":"publisher","unstructured":"Carl, K. V., & Mihale-Wilson, C. (2020). Consumer privacy concerns and preferences for certification and accreditation of intelligent assistants in the internet of things. In H. Ro\u00dfnagel, C. H. Schunck, S. M\u00f6dersheim, & D. H\u00fchnlein (Eds.)\u00a0Open Identity Summit 2020 (pp. 157\u2013162). Gesellschaft f\u00fcr Informatik e.V. https:\/\/doi.org\/10.18420\/ois2020_13","DOI":"10.18420\/ois2020_13"},{"key":"703_CR19","doi-asserted-by":"publisher","unstructured":"Carl, K. V., Mihale-Wilson, C., Zibuschka, J., & Hinz, O. (2023). A consumer perspective on Corporate Digital Responsibility: an empirical evaluation of consumer preferences. Journal of Business Economics, 1\u201346. https:\/\/doi.org\/10.1007\/s11573-023-01142-y","DOI":"10.1007\/s11573-023-01142-y"},{"key":"703_CR20","doi-asserted-by":"publisher","unstructured":"Chapman, C. N., Love, E., & Alford, J. L. (2008). Quantitative early-phase user research methods: Hard data for initial product design. Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS) (pp. 37\u201345). https:\/\/doi.org\/10.1109\/HICSS.2008.367","DOI":"10.1109\/HICSS.2008.367"},{"issue":"2","key":"703_CR21","doi-asserted-by":"publisher","first-page":"25","DOI":"10.2308\/JIAR-17-571","volume":"20","author":"H Chen","year":"2021","unstructured":"Chen, H., Li, T., & Zhang, C. (2021). Going too far is as bad as not going far enough: An inverted U-shaped relationship between internal controls and operational efficiency. Journal of International Accounting Research, 20(2), 25\u201350. https:\/\/doi.org\/10.2308\/JIAR-17-571","journal-title":"Journal of International Accounting Research"},{"issue":"1","key":"703_CR22","doi-asserted-by":"publisher","first-page":"147","DOI":"10.1177\/01492063211045023","volume":"48","author":"L Chen","year":"2022","unstructured":"Chen, L., Tong, T. W., Tang, S., & Han, N. (2022). Governance and design of digital platforms: A review and future research directions on a meta-organization. Journal of Management, 48(1), 147\u2013184. https:\/\/doi.org\/10.1177\/01492063211045023","journal-title":"Journal of Management"},{"issue":"1","key":"703_CR23","doi-asserted-by":"publisher","first-page":"11","DOI":"10.1002\/ett.2766","volume":"25","author":"A Cimmino","year":"2014","unstructured":"Cimmino, A., Pecorella, T., Fantacci, R., Granelli, F., Rahman, T. F., Sacchi, C., Carlini, C., & Harsh, P. (2014). The role of small cell technology in future smart city applications. Transactions on Emerging Telecommunications Technologies, 25(1), 11\u201320. https:\/\/doi.org\/10.1002\/ett.2766","journal-title":"Transactions on Emerging Telecommunications Technologies"},{"issue":"2","key":"703_CR24","doi-asserted-by":"publisher","first-page":"129","DOI":"10.2307\/2390752","volume":"6","author":"PB Clark","year":"1961","unstructured":"Clark, P. B., & Wilson, J. F. (1961). Incentive systems: A theory of organizations. Administrative Science Quarterly, 6(2), 129\u2013166. https:\/\/doi.org\/10.2307\/2390752","journal-title":"Administrative Science Quarterly"},{"issue":"8","key":"703_CR25","doi-asserted-by":"publisher","DOI":"10.2196\/23372","volume":"23","author":"K Cresswell","year":"2021","unstructured":"Cresswell, K., Sheikh, A., Franklin, B. D., Krasuska, M., The Nguyen, H., Hinder, S., Lane, W., Mozaffar, H., Mason, K., Eason, S., Potts, H., & Williams, R. (2021). Interorganizational knowledge sharing to establish digital health learning ecosystems: Qualitative evaluation of a national digital health transformation program in England. Journal of Medical Internet Research, 23(8), e23372. https:\/\/doi.org\/10.2196\/23372","journal-title":"Journal of Medical Internet Research"},{"key":"703_CR26","unstructured":"Daughety, A. F., & Reinganum, J. F. (1995). Product safety: Liability, R&D, and signaling. The American Economic Review, 85(5), 1187\u20131206. https:\/\/www.jstor.org\/stable\/2950983"},{"issue":"3","key":"703_CR27","doi-asserted-by":"publisher","first-page":"319","DOI":"10.2307\/249008","volume":"13","author":"FD Davis","year":"1989","unstructured":"Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319\u2013340. https:\/\/doi.org\/10.2307\/249008","journal-title":"MIS Quarterly"},{"issue":"3","key":"703_CR28","doi-asserted-by":"publisher","first-page":"475","DOI":"10.1006\/imms.1993.1022","volume":"38","author":"FD Davis","year":"1993","unstructured":"Davis, F. D. (1993). User acceptance of information technology: System characteristics, user perceptions and behavioral impacts. International Journal of Man-Machine Studies, 38(3), 475\u2013487. https:\/\/doi.org\/10.1006\/imms.1993.1022","journal-title":"International Journal of Man-Machine Studies"},{"issue":"14","key":"703_CR29","doi-asserted-by":"publisher","first-page":"1111","DOI":"10.1111\/j.1559-1816.1992.tb00945.x","volume":"22","author":"FD Davis","year":"1992","unstructured":"Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1992). Extrinsic and intrinsic motivation to use computers in the workplace. Journal of Applied Social Psychology, 22(14), 1111\u20131132. https:\/\/doi.org\/10.1111\/j.1559-1816.1992.tb00945.x","journal-title":"Journal of Applied Social Psychology"},{"issue":"6","key":"703_CR30","doi-asserted-by":"publisher","first-page":"627","DOI":"10.1037\/0033-2909.125.6.627","volume":"125","author":"EL Deci","year":"1999","unstructured":"Deci, E. L., Koestner, R., & Ryan, R. M. (1999). A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation. Psychological Bulletin, 125(6), 627. https:\/\/doi.org\/10.1037\/0033-2909.125.6.627","journal-title":"Psychological Bulletin"},{"key":"703_CR31","doi-asserted-by":"publisher","unstructured":"Evans, D. S. (2003). Some empirical aspects of multi-sided platform industries. Review of Network Economics, 2(3), 191\u2013209. https:\/\/doi.org\/10.2202\/1446-9022.1026","DOI":"10.2202\/1446-9022.1026"},{"issue":"1","key":"703_CR32","doi-asserted-by":"publisher","first-page":"137","DOI":"10.1016\/j.ijresmar.2016.05.004","volume":"34","author":"M Fischer","year":"2017","unstructured":"Fischer, M., & Himme, A. (2017). The financial brand value chain: How brand investments contribute to the financial health of firms. International Journal of Research in Marketing, 34(1), 137\u2013153. https:\/\/doi.org\/10.1016\/j.ijresmar.2016.05.004","journal-title":"International Journal of Research in Marketing"},{"key":"703_CR33","doi-asserted-by":"publisher","unstructured":"Floetgen, R. J., Novotny, M., Hein, A., Weking, J., Urmetzer, F., B\u00f6hm, M., & Krcmar, H. (2022). Digital platform ecosystem performance: Antecedents and interrelations. ACIS 2022 Proceedings. https:\/\/doi.org\/10.17863\/CAM.90608","DOI":"10.17863\/CAM.90608"},{"key":"703_CR34","unstructured":"Gamayuni, R. R. (2015). The effect of intangible asset, financial performance and financial policies on the firm value. International Journal of Scientific & Technology Research, 4(1), 202\u2013212. http:\/\/repository.lppm.unila.ac.id\/1439\/1\/The-Effect-Of-Intangible-Asset-Financial-Performance-And-Financial-Policies-On-The-Firm-Value.pdf"},{"key":"703_CR35","unstructured":"Garvin, D. A., Edmondson, A. C., & Gino, F. (2008). Is yours a learning organization? Harvard Business Review, 86(3), 109\u2013116. https:\/\/hbr.org\/2008\/03\/is-yours-a-learning-organization"},{"issue":"3","key":"703_CR36","doi-asserted-by":"publisher","first-page":"417","DOI":"10.1111\/jpim.12105","volume":"31","author":"A Gawer","year":"2014","unstructured":"Gawer, A., & Cusumano, M. A. (2014). Industry platforms and ecosystem innovation. Journal of Product Innovation Management, 31(3), 417\u2013433. https:\/\/doi.org\/10.1111\/jpim.12105","journal-title":"Journal of Product Innovation Management"},{"issue":"3","key":"703_CR37","doi-asserted-by":"publisher","DOI":"10.1016\/j.infoandorg.2019.100254","volume":"29","author":"M Gkeredakis","year":"2019","unstructured":"Gkeredakis, M., & Constantinides, P. (2019). Phenomenon-based problematization: Coordinating in the digital era. Information and Organization, 29(3), 100254. https:\/\/doi.org\/10.1016\/j.infoandorg.2019.100254","journal-title":"Information and Organization"},{"key":"703_CR38","unstructured":"Granados, N., & Gupta, A. (2013). Transparency strategy: Competing with information in a digital world. MIS Quarterly, 37(2), 637\u2013641. https:\/\/www.jstor.org\/stable\/43825928"},{"key":"703_CR39","doi-asserted-by":"publisher","first-page":"100","DOI":"10.1016\/j.techfore.2019.07.004","volume":"147","author":"R Gupta","year":"2019","unstructured":"Gupta, R., Mejia, C., & Kajikawa, Y. (2019). Business, innovation and digital ecosystems landscape survey and knowledge cross sharing. Technological Forecasting and Social Change, 147, 100\u2013109. https:\/\/doi.org\/10.1016\/j.techfore.2019.07.004","journal-title":"Technological Forecasting and Social Change"},{"key":"703_CR40","unstructured":"Hagiu, A., & Rothman, S. (2016). Network effects aren\u2019t enough. Harvard Business Review, 94(4), 64\u201371. https:\/\/hbr.org\/2016\/04\/network-effects-arent-enough"},{"issue":"2","key":"703_CR41","doi-asserted-by":"publisher","first-page":"13","DOI":"10.2753\/MIS0742-1222240202","volume":"24","author":"I-H Hann","year":"2007","unstructured":"Hann, I.-H., Hui, K.-L., Lee, S.-Y.T., & Png, I. P. L. (2007). Overcoming online information privacy concerns: A information-processing theory approach. Journal of Management Information Systems, 24(2), 13\u201342. https:\/\/doi.org\/10.2753\/MIS0742-1222240202","journal-title":"Journal of Management Information Systems"},{"issue":"2","key":"703_CR42","doi-asserted-by":"publisher","first-page":"418","DOI":"10.17705\/1jais.00730","volume":"23","author":"NR Hassan","year":"2022","unstructured":"Hassan, N. R., Lowry, P. B., & Mathiassen, L. (2022). Useful products in information systems theorizing: A discursive formation perspective. Journal of the Association for Information Systems (JAIS), 23(2), 418\u2013446. https:\/\/doi.org\/10.17705\/1jais.00730","journal-title":"Journal of the Association for Information Systems (JAIS)"},{"key":"703_CR43","doi-asserted-by":"publisher","first-page":"87","DOI":"10.1007\/s12525-019-00377-4","volume":"30","author":"A Hein","year":"2020","unstructured":"Hein, A., Schreieck, M., Riasanow, T., Setzke, D. S., Wiesche, M., B\u00f6hm, M., & Krcmar, H. (2020). Digital platform ecosystems. Electronic Markets, 30(1), 87\u201398. https:\/\/doi.org\/10.1007\/s12525-019-00377-4","journal-title":"Electronic Markets"},{"key":"703_CR44","doi-asserted-by":"publisher","first-page":"503","DOI":"10.1007\/s12525-019-00337-y","volume":"29","author":"A Hein","year":"2019","unstructured":"Hein, A., Weking, J., Schreieck, M., Wiesche, M., B\u00f6hm, M., & Krcmar, H. (2019). Value co-creation practices in business-to-business platform ecosystems. Electronic Markets, 29(3), 503\u2013518. https:\/\/doi.org\/10.1007\/s12525-019-00337-y","journal-title":"Electronic Markets"},{"key":"703_CR45","doi-asserted-by":"publisher","DOI":"10.1016\/j.rcim.2020.102050","volume":"67","author":"P Helo","year":"2021","unstructured":"Helo, P., Hao, Y., Toshev, R., & Boldosova, V. (2021). Cloud manufacturing ecosystem analysis and design. Robotics and Computer-Integrated Manufacturing, 67, 102050. https:\/\/doi.org\/10.1016\/j.rcim.2020.102050","journal-title":"Robotics and Computer-Integrated Manufacturing"},{"issue":"2","key":"703_CR46","doi-asserted-by":"publisher","first-page":"725","DOI":"10.25300\/MISQ\/2020\/14246","volume":"44","author":"CKY Ho","year":"2020","unstructured":"Ho, C. K. Y., Ke, W., Liu, H., & Chau, P. Y. K. (2020). Separate versus joint evaluation: The roles of evaluation mode and construal level in technology adoption. MIS Quarterly, 44(2), 725\u2013746. https:\/\/doi.org\/10.25300\/MISQ\/2020\/14246","journal-title":"MIS Quarterly"},{"issue":"4","key":"703_CR47","doi-asserted-by":"publisher","first-page":"407","DOI":"10.1177\/02683962211064304","volume":"37","author":"D Hodapp","year":"2022","unstructured":"Hodapp, D., & Hanelt, A. (2022). Interoperability in the era of digital innovation: An information systems research agenda. Journal of Information Technology, 37(4), 407\u2013427. https:\/\/doi.org\/10.1177\/02683962211064304","journal-title":"Journal of Information Technology"},{"key":"703_CR48","unstructured":"Holmstrom, B., & Milgrom, P. (1994). The firm as an incentive system. The American Economic Review, 84(4), 972\u2013991. https:\/\/www.jstor.org\/stable\/2118041"},{"key":"703_CR49","doi-asserted-by":"publisher","unstructured":"Hosseinian-Far, A., Ramachandran, M., & Slack, C. L. (2018). Emerging trends in cloud computing, big data, fog computing, IoT and smart living. In M. Dastbaz, H. Arabnia, & B. Akhgar (Eds.), Technology for Smart Futures (pp. 29\u201340). Springer. https:\/\/doi.org\/10.1007\/978-3-319-60137-3_2","DOI":"10.1007\/978-3-319-60137-3_2"},{"issue":"2","key":"703_CR50","doi-asserted-by":"publisher","first-page":"233","DOI":"10.1287\/isre.1090.0256","volume":"22","author":"JP-A Hsieh","year":"2011","unstructured":"Hsieh, J.P.-A., Rai, A., & Keil, M. (2011). Addressing digital inequality for the socioeconomically disadvantaged through government initiatives: Forms of capital that affect ICT utilization. Information Systems Research, 22(2), 233\u2013253. https:\/\/doi.org\/10.1287\/isre.1090.0256","journal-title":"Information Systems Research"},{"key":"703_CR51","doi-asserted-by":"publisher","first-page":"88","DOI":"10.1109\/ACCESS.2014.2302872","volume":"2","author":"A Immonen","year":"2014","unstructured":"Immonen, A., Palviainen, M., & Ovaska, E. (2014). Requirements of an open data based business ecosystem. IEEE Access, 2, 88\u2013103. https:\/\/doi.org\/10.1109\/ACCESS.2014.2302872","journal-title":"IEEE Access"},{"key":"703_CR52","doi-asserted-by":"publisher","unstructured":"Isckia, T., De Reuver, M., & Lescop, D. (2018). Digital innovation in platform-based ecosystems: An evolutionary framework. In R. Chbeir, H. Ishikawa, K. Sumiya, K. Hatano, & M. Koeppen (Eds.), Proceedings of the 10th International Conference on Management of Digital EcoSystems (pp. 149\u2013156). https:\/\/doi.org\/10.1145\/3281375.3281377","DOI":"10.1145\/3281375.3281377"},{"key":"703_CR53","unstructured":"Jacobides, M. G. (2019). In the ecosystem economy, what\u2019s your strategy? Harvard Business Review, 97(5), 128\u2013137. https:\/\/hbr.org\/2019\/09\/in-the-ecosystem-economy-whats-your-strategy"},{"issue":"8","key":"703_CR54","doi-asserted-by":"publisher","first-page":"2255","DOI":"10.1002\/smj.2904","volume":"39","author":"MG Jacobides","year":"2018","unstructured":"Jacobides, M. G., Cennamo, C., & Gawer, A. (2018). Towards a theory of ecosystems. Strategic Management Journal, 39(8), 2255\u20132276. https:\/\/doi.org\/10.1002\/smj.2904","journal-title":"Strategic Management Journal"},{"key":"703_CR55","doi-asserted-by":"publisher","first-page":"227","DOI":"10.1007\/s00521-016-2509-z","volume":"29","author":"FF Jahantigh","year":"2018","unstructured":"Jahantigh, F. F., Malmir, B., & Avilaq, B. A. (2018). An integrated approach for prioritizing the strategic objectives of balanced scorecard under uncertainty. Neural Computing and Applications, 29, 227\u2013236. https:\/\/doi.org\/10.1007\/s00521-016-2509-z","journal-title":"Neural Computing and Applications"},{"issue":"10","key":"703_CR56","doi-asserted-by":"publisher","first-page":"22","DOI":"10.1109\/MC.2014.281","volume":"47","author":"CE Jim\u00e9nez","year":"2014","unstructured":"Jim\u00e9nez, C. E., Solanas, A., & Falcone, F. (2014). E-government interoperability: Linking open and smart government. Computer, 47(10), 22\u201324. https:\/\/doi.org\/10.1109\/MC.2014.281","journal-title":"Computer"},{"key":"703_CR57","doi-asserted-by":"publisher","first-page":"306","DOI":"10.1016\/j.indmarman.2020.02.004","volume":"89","author":"A Kamalaldin","year":"2020","unstructured":"Kamalaldin, A., Linde, L., Sj\u00f6din, D., & Parida, V. (2020). Transforming provider-customer relationships in digital servitization: A relational view on digitalization. Industrial Marketing Management, 89, 306\u2013325. https:\/\/doi.org\/10.1016\/j.indmarman.2020.02.004","journal-title":"Industrial Marketing Management"},{"key":"703_CR58","unstructured":"Kaplan, R. S., & Norton, D. P. (2004). Strategy maps: Converting intangible assets into tangible outcomes. Harvard Business Press. https:\/\/www.hbs.edu\/faculty\/Pages\/item.aspx?num=15760"},{"key":"703_CR59","unstructured":"Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71\u201379. https:\/\/hbr.org\/1992\/01\/the-balanced-scorecard-measures-that-drive-performance-2"},{"issue":"1","key":"703_CR60","doi-asserted-by":"publisher","first-page":"87","DOI":"10.2308\/acch.2001.15.1.87","volume":"15","author":"RS Kaplan","year":"2001","unstructured":"Kaplan, R. S., & Norton, D. P. (2001). Transforming the balanced scorecard from performance measurement to strategic management: Part 1. Accounting Horizons, 15(1), 87\u2013104. https:\/\/doi.org\/10.2308\/acch.2001.15.1.87","journal-title":"Accounting Horizons"},{"issue":"5","key":"703_CR61","doi-asserted-by":"publisher","first-page":"509","DOI":"10.1287\/orsc.1050.0154","volume":"16","author":"S Kaplan","year":"2005","unstructured":"Kaplan, S., & Henderson, R. (2005). Inertia and incentives: Bridging organizational economics and organizational theory. Organization Science, 16(5), 509\u2013521. https:\/\/doi.org\/10.1287\/orsc.1050.0154","journal-title":"Organization Science"},{"issue":"3","key":"703_CR62","doi-asserted-by":"publisher","first-page":"476","DOI":"10.1002\/smj.3147","volume":"43","author":"S Khanagha","year":"2022","unstructured":"Khanagha, S., Ansari, S., Paroutis, S., & Oviedo, L. (2022). Mutualism and the dynamics of new platform creation: A study of Cisco and fog computing. Strategic Management Journal, 43(3), 476\u2013506. https:\/\/doi.org\/10.1002\/smj.3147","journal-title":"Strategic Management Journal"},{"key":"703_CR63","doi-asserted-by":"publisher","first-page":"339","DOI":"10.1016\/j.chb.2017.02.062","volume":"72","author":"H Kimiloglu","year":"2017","unstructured":"Kimiloglu, H., Ozturan, M., & Kutlu, B. (2017). Perceptions about and attitude toward the usage of e-learning in corporate training. Computers in Human Behavior, 72, 339\u2013349. https:\/\/doi.org\/10.1016\/j.chb.2017.02.062","journal-title":"Computers in Human Behavior"},{"issue":"1","key":"703_CR64","doi-asserted-by":"publisher","first-page":"7","DOI":"10.1016\/j.infsof.2008.09.009","volume":"51","author":"B Kitchenham","year":"2009","unstructured":"Kitchenham, B., Pearl Brereton, O., Budgen, D., Turner, M., Bailey, J., & Linkman, S. (2009). Systematic literature reviews in software engineering\u2013A systematic literature review. Information and Software Technology, 51(1), 7\u201315. https:\/\/doi.org\/10.1016\/j.infsof.2008.09.009","journal-title":"Information and Software Technology"},{"key":"703_CR65","doi-asserted-by":"publisher","first-page":"114","DOI":"10.1007\/s11747-019-00694-2","volume":"48","author":"PK Kopalle","year":"2020","unstructured":"Kopalle, P. K., Kumar, V., & Subramaniam, M. (2020). How legacy firms can embrace the digital ecosystem via digital customer orientation. Journal of the Academy of Marketing Science, 48, 114\u2013131. https:\/\/doi.org\/10.1007\/s11747-019-00694-2","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"3","key":"703_CR66","doi-asserted-by":"publisher","first-page":"405","DOI":"10.1002\/smj.3250","volume":"43","author":"T Kretschmer","year":"2022","unstructured":"Kretschmer, T., Leiponen, A., Schilling, M., & Vasudeva, G. (2022). Platform ecosystems as meta-organizations: Implications for platform strategies. Strategic Management Journal, 43(3), 405\u2013424. https:\/\/doi.org\/10.1002\/smj.3250","journal-title":"Strategic Management Journal"},{"issue":"24","key":"703_CR67","doi-asserted-by":"publisher","first-page":"7016","DOI":"10.3390\/su11247016","volume":"11","author":"A Krizanova","year":"2019","unstructured":"Krizanova, A., L\u0103z\u0103roiu, G., Gajanova, L., Kliestikova, J., Nadanyiova, M., & Moravcikova, D. (2019). The effectiveness of marketing communication and importance of its evaluation in an online environment. Sustainability, 11(24), 7016. https:\/\/doi.org\/10.3390\/su11247016","journal-title":"Sustainability"},{"issue":"1","key":"703_CR68","doi-asserted-by":"publisher","first-page":"289","DOI":"10.1080\/07421222.2018.1550564","volume":"36","author":"L Kuang","year":"2019","unstructured":"Kuang, L., Huang, N., Hong, Y., & Yan, Z. (2019). Spillover effects of financial incentives on non-incentivized user engagement: Evidence from an online knowledge exchange platform. Journal of Management Information Systems, 36(1), 289\u2013320. https:\/\/doi.org\/10.1080\/07421222.2018.1550564","journal-title":"Journal of Management Information Systems"},{"issue":"2","key":"703_CR69","doi-asserted-by":"publisher","first-page":"398","DOI":"10.1287\/isre.2015.0577","volume":"26","author":"O-K Lee","year":"2015","unstructured":"Lee, O.-K., Sambamurthy, V., Lim, K. H., & Wei, K. K. (2015). How does IT ambidexterity impact organizational agility? Information Systems Research, 26(2), 398\u2013417. https:\/\/doi.org\/10.1287\/isre.2015.0577","journal-title":"Information Systems Research"},{"key":"703_CR70","doi-asserted-by":"publisher","first-page":"270","DOI":"10.1016\/j.jbusres.2021.04.038","volume":"132","author":"S Lee","year":"2021","unstructured":"Lee, S., Costello, F. J., & Lee, K. C. (2021). Hierarchical balanced scorecard-based organizational goals and the efficiency of controls processes. Journal of Business Research, 132, 270\u2013288. https:\/\/doi.org\/10.1016\/j.jbusres.2021.04.038","journal-title":"Journal of Business Research"},{"issue":"1","key":"703_CR71","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/s11628-019-00408-2","volume":"14","author":"SM Lee","year":"2020","unstructured":"Lee, S. M., & Lee, D. (2020). \u201cUntact\u201d: A new customer service strategy in the digital age. Service Business, 14(1), 1\u201322. https:\/\/doi.org\/10.1007\/s11628-019-00408-2","journal-title":"Service Business"},{"issue":"4","key":"703_CR72","doi-asserted-by":"publisher","first-page":"255","DOI":"10.1007\/s12525-014-0174-6","volume":"24","author":"JM Leimeister","year":"2014","unstructured":"Leimeister, J. M., \u00d6sterle, H., & Alter, S. (2014). Digital services for consumers. Electronic Markets, 24(4), 255\u2013258. https:\/\/doi.org\/10.1007\/s12525-014-0174-6","journal-title":"Electronic Markets"},{"key":"703_CR73","doi-asserted-by":"publisher","unstructured":"Leminen, S., Westerlund, M., Rajahonka, M., & Siuruainen, R. (2012). Towards IOT ecosystems and business models. In S. Andreev, S. Balandin, & Y. Koucheryavy (Eds.), Lecture Notes in Computer Science: Vol. 7469. Internet of Things, Smart Spaces, and Next Generation Networking. ruSMART NEW2AN 2012 (pp. 15\u201326). Springer. https:\/\/doi.org\/10.1007\/978-3-642-32686-8_2","DOI":"10.1007\/978-3-642-32686-8_2"},{"issue":"2","key":"703_CR74","doi-asserted-by":"publisher","first-page":"130","DOI":"10.1016\/j.jdec.2022.08.001","volume":"1","author":"N Lettner","year":"2022","unstructured":"Lettner, N., Wilhelm, S., G\u00fcldenberg, S., & G\u00fcttel, W. (2022). Customers as knowledge partners in a digital business ecosystem: From customer analytics towards knowledge partnerships. Journal of Digital Economy, 1(2), 130\u2013140. https:\/\/doi.org\/10.1016\/j.jdec.2022.08.001","journal-title":"Journal of Digital Economy"},{"key":"703_CR75","doi-asserted-by":"publisher","unstructured":"Lewis, G. A. (2013). Role of standards in cloud-computing interoperability. Proceedings of the 46th Hawaii International Conference on System Sciences (HICSS) (pp. 1652\u20131661). https:\/\/doi.org\/10.1109\/HICSS.2013.470","DOI":"10.1109\/HICSS.2013.470"},{"issue":"18","key":"703_CR76","doi-asserted-by":"publisher","first-page":"5484","DOI":"10.1080\/00207543.2015.1026614","volume":"53","author":"Y-H Liang","year":"2015","unstructured":"Liang, Y.-H. (2015). Performance measurement of interorganizational information systems in the supply chain. International Journal of Production Research, 53(18), 5484\u20135499. https:\/\/doi.org\/10.1080\/00207543.2015.1026614","journal-title":"International Journal of Production Research"},{"issue":"4","key":"703_CR77","doi-asserted-by":"publisher","first-page":"309","DOI":"10.1016\/j.ijinfomgt.2009.03.004","volume":"29","author":"C Liao","year":"2009","unstructured":"Liao, C., Palvia, P., & Chen, J.-L. (2009). Information technology adoption behavior life cycle: Toward a technology continuance theory (TCT). International Journal of Information Management, 29(4), 309\u2013320. https:\/\/doi.org\/10.1016\/j.ijinfomgt.2009.03.004","journal-title":"International Journal of Information Management"},{"issue":"11","key":"703_CR78","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1109\/TMAG.2019.2927457","volume":"55","author":"X Liu","year":"2019","unstructured":"Liu, X., Lam, K. H., Zhu, K., Zheng, C., Li, X., Du, Y., Liu, C., & Pong, P. W. T. (2019). Overview of spintronic sensors with Internet of things for Smart Living. IEEE Transactions on Magnetics, 55(11), 1\u201322. https:\/\/doi.org\/10.1109\/TMAG.2019.2927457","journal-title":"IEEE Transactions on Magnetics"},{"key":"703_CR79","doi-asserted-by":"publisher","first-page":"546","DOI":"10.1016\/j.indmarman.2022.02.013","volume":"102","author":"H Makkonen","year":"2022","unstructured":"Makkonen, H., Nordberg-Davies, S., Saarni, J., & Huikkola, T. (2022). A contextual account of digital servitization through autonomous solutions: Aligning a digital servitization process and a maritime service ecosystem transformation to autonomous shipping. Industrial Marketing Management, 102, 546\u2013563. https:\/\/doi.org\/10.1016\/j.indmarman.2022.02.013","journal-title":"Industrial Marketing Management"},{"issue":"1","key":"703_CR80","doi-asserted-by":"publisher","first-page":"59","DOI":"10.1002\/job.1943","volume":"36","author":"MAR Malik","year":"2015","unstructured":"Malik, M. A. R., Butt, A. N., & Choi, J. N. (2015). Rewards and employee creative performance: Moderating effects of creative self-efficacy, reward importance, and locus of control. Journal of Organizational Behavior, 36(1), 59\u201374. https:\/\/doi.org\/10.1002\/job.1943","journal-title":"Journal of Organizational Behavior"},{"key":"703_CR81","unstructured":"Manica, E., Manica, L., de Souza, L. T., & da Silva, S. (2017). Deployment of the balanced scorecard as a tool for measuring performance: The case of a technology company in Brazil. Business Management Dynamics, 7(6), 8\u201318. https:\/\/scholar.google.com\/citations?view_op=view_citation&hl=pt-BR&user=HwYgHeIAAAAJ&citation_for_view=HwYgHeIAAAAJ:u5HHmVD_uO8C"},{"issue":"2","key":"703_CR82","doi-asserted-by":"publisher","first-page":"701","DOI":"10.1177\/0149206316678453","volume":"45","author":"GP Martin","year":"2019","unstructured":"Martin, G. P., Wiseman, R. M., & Gomez-Mejia, L. R. (2019). The interactive effect of monitoring and incentive alignment on agency costs. Journal of Management, 45(2), 701\u2013727. https:\/\/doi.org\/10.1177\/0149206316678453","journal-title":"Journal of Management"},{"issue":"1","key":"703_CR83","doi-asserted-by":"publisher","first-page":"71","DOI":"10.1016\/S0167-9236(98)00086","volume":"25","author":"M Martinsons","year":"1999","unstructured":"Martinsons, M., Davison, R., & Tse, D. (1999). The balanced scorecard: A foundation for the strategic management of information systems. Decision Support Systems, 25(1), 71\u201388. https:\/\/doi.org\/10.1016\/S0167-9236(98)00086","journal-title":"Decision Support Systems"},{"issue":"3","key":"703_CR84","doi-asserted-by":"publisher","first-page":"623","DOI":"10.1002\/asi.23699","volume":"68","author":"LM Maruping","year":"2017","unstructured":"Maruping, L. M., Bala, H., Venkatesh, V., & Brown, S. A. (2017). Going beyond intention: Integrating behavioral expectation into the unified theory of acceptance and use of technology. Journal of the Association for Information Science and Technology, 68(3), 623\u2013637. https:\/\/doi.org\/10.1002\/asi.23699","journal-title":"Journal of the Association for Information Science and Technology"},{"issue":"2","key":"703_CR85","doi-asserted-by":"publisher","first-page":"81","DOI":"10.2308\/isys-10117","volume":"25","author":"A Masli","year":"2011","unstructured":"Masli, A., Richardson, V. J., Sanchez, J. M., & Smith, R. E. (2011). The business value of IT: A synthesis and framework of archival research. Journal of Information Systems, 25(2), 81\u2013116. https:\/\/doi.org\/10.2308\/isys-10117","journal-title":"Journal of Information Systems"},{"key":"703_CR86","unstructured":"Maxwell, J. A. (2012). Qualitative research design: An interactive approach. Sage publications. https:\/\/us.sagepub.com\/en-us\/nam\/qualitative-research-design\/book234502"},{"key":"703_CR87","doi-asserted-by":"publisher","unstructured":"Meyerhoff Nielsen, M., & Jordanoski, Z. (2020). Digital transformation, governance and coordination models: A comparative study of Australia, Denmark and the Republic of Korea. In S.-J. Eom, & J. Lee (Eds.), The 21st Annual International Conference on Digital Government Research (pp. 285\u2013293). https:\/\/doi.org\/10.1145\/3396956.3396987","DOI":"10.1145\/3396956.3396987"},{"key":"703_CR88","unstructured":"Mihale-Wilson, C. A., Zibuschka, J., & Kubach, M. (2019). Consumer-based ranking for strategic selection of iot business models. In H. Krcmar, J. Fedorowicz, W. F. Boh, J. M. Leimeister, & S. Wattal (Eds.), Proceedings of the 40th International Conference on Information Systems (ICIS). https:\/\/aisel.aisnet.org\/icis2019\/business_models\/business_models\/11\/"},{"key":"703_CR89","unstructured":"Mihale-Wilson, C., Hagen, S., Kohl, T., Kortum, H., Illgen, F., Rebstadt, J., Thomas, O., & Hinz, O. (2023). Introducing a methodological approach to determine value shares in Digital Ecosystems. Proceedings of the Wirtschaftsinformatik 2023 (WI 2023). https:\/\/aisel.aisnet.org\/wi2023\/82"},{"key":"703_CR90","doi-asserted-by":"publisher","unstructured":"Mihale-Wilson, C., Hinz, O., van der Aalst, W., & Weinhardt, C. (2022). Corporate digital responsibility: relevance and opportunities for business and information systems engineering. Business & Information Systems Engineering, 64(2), 127\u2013132. https:\/\/doi.org\/10.1007\/s12599-022-00746-y","DOI":"10.1007\/s12599-022-00746-y"},{"key":"703_CR91","unstructured":"Mihale-Wilson, C., Zibuschka, J., Carl, K. V., & Hinz, O. (2021). Corporate Digital Responsibility \u2013 Extended Conceptualization and Empirical Assessment. In F. Rowe, R. El Amrani, M. Limayem, S. Matook, D. Rosenkranz, E. A. Whitley, & A. El Quammah (Eds.), Proceedings of the 29th European Conference on Information Systems (ECIS). https:\/\/aisel.aisnet.org\/ecis2021_rp\/80"},{"key":"703_CR92","unstructured":"Mihale-Wilson, C., Zibuschka, J., & Hinz, O. (2017). About user preferences and willingness to pay for a secure and privacy protective ubiquitous personal assistant. In I. Ramos, V. Tuunainen, & H. Krcmar (Eds.), Proceedings of the 25th European Conference on Information Systems (ECIS) (pp. 32\u201347). https:\/\/aisel.aisnet.org\/ecis2017_rp\/3"},{"issue":"11","key":"703_CR93","doi-asserted-by":"publisher","first-page":"1749","DOI":"10.5267\/j.msl.2019.6.015","volume":"9","author":"L Mihardjo","year":"2019","unstructured":"Mihardjo, L., Sasmoko, S., Alamsjah, F., & Elidjen, E. (2019). Digital leadership role in developing business model innovation and customer experience orientation in Industry 4.0. Management Science Letters, 9(11), 1749\u20131762. https:\/\/doi.org\/10.5267\/j.msl.2019.6.015","journal-title":"Management Science Letters"},{"key":"703_CR94","unstructured":"Miles, M. B., & Huberman, A. M. (1994). Qualitative data analysis: An expanded sourcebook. Sage publications. https:\/\/books.google.ch\/books\/about\/Qualitative_Data_Analysis.html?id=U4lU_-wJ5QEC&redir_esc=y"},{"issue":"2","key":"703_CR95","doi-asserted-by":"publisher","first-page":"87","DOI":"10.1016\/S0263-7863(03)00060-7","volume":"22","author":"K Milis","year":"2004","unstructured":"Milis, K., & Mercken, R. (2004). The use of the balanced scorecard for the evaluation of information and communication technology projects. International Journal of Project Management, 22(2), 87\u201397. https:\/\/doi.org\/10.1016\/S0263-7863(03)00060-7","journal-title":"International Journal of Project Management"},{"key":"703_CR96","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2022.102571","volume":"68","author":"A Mishra","year":"2023","unstructured":"Mishra, A., Shukla, A., Rana, N. P., Currie, W. L., & Dwivedi, Y. K. (2023). Re-examining post-acceptance model of information systems continuance: A revised theoretical model using MASEM approach. International Journal of Information Management, 68, 102571. https:\/\/doi.org\/10.1016\/j.ijinfomgt.2022.102571","journal-title":"International Journal of Information Management"},{"issue":"7","key":"703_CR97","doi-asserted-by":"publisher","first-page":"1899","DOI":"10.1111\/joms.12748","volume":"58","author":"RK Murthy","year":"2021","unstructured":"Murthy, R. K., & Madhok, A. (2021). Overcoming the early-stage conundrum of digital platform ecosystem emergence: A problem-solving perspective. Journal of Management Studies, 58(7), 1899\u20131932. https:\/\/doi.org\/10.1111\/joms.12748","journal-title":"Journal of Management Studies"},{"key":"703_CR98","doi-asserted-by":"publisher","first-page":"1464","DOI":"10.1057\/s41267-019-00262-4","volume":"50","author":"S Nambisan","year":"2019","unstructured":"Nambisan, S., Zahra, S. A., & Luo, Y. (2019). Global platforms and ecosystems: Implications for international business theories. Journal of International Business Studies, 50, 1464\u20131486. https:\/\/doi.org\/10.1057\/s41267-019-00262-4","journal-title":"Journal of International Business Studies"},{"key":"703_CR99","doi-asserted-by":"publisher","unstructured":"Ojala, A., & Lyytinen, K. (2022). How do entrepreneurs create indirect network effects on digital platforms? A study on a multi-sided gaming platform. Technology Analysis & Strategic Management, 1\u201316. https:\/\/doi.org\/10.1080\/09537325.2022.2065977","DOI":"10.1080\/09537325.2022.2065977"},{"key":"703_CR100","doi-asserted-by":"crossref","unstructured":"Okoli, C., & Schabram, K. (2010). A guide to conducting a systematic literature review of information systems research. Sprouts: Working Papers on Information Systems, 10(26). http:\/\/sprouts.aisnet.org\/10-26","DOI":"10.2139\/ssrn.1954824"},{"issue":"3","key":"703_CR101","doi-asserted-by":"publisher","first-page":"507","DOI":"10.1002\/smj.3149","volume":"43","author":"C Panico","year":"2022","unstructured":"Panico, C., & Cennamo, C. (2022). User preferences and strategic interactions in platform ecosystems. Strategic Management Journal, 43(3), 507\u2013529. https:\/\/doi.org\/10.1002\/smj.3149","journal-title":"Strategic Management Journal"},{"issue":"2","key":"703_CR102","doi-asserted-by":"publisher","first-page":"183","DOI":"10.1016\/j.im.2014.08.008","volume":"52","author":"G Par\u00e9","year":"2015","unstructured":"Par\u00e9, G., Trudel, M.-C., Jaana, M., & Kitsiou, S. (2015). Synthesizing information systems knowledge: A typology of literature reviews. Information & Management, 52(2), 183\u2013199. https:\/\/doi.org\/10.1016\/j.im.2014.08.008","journal-title":"Information & Management"},{"issue":"10","key":"703_CR103","doi-asserted-by":"publisher","first-page":"1319","DOI":"10.1177\/0002764218787863","volume":"62","author":"YJ Park","year":"2018","unstructured":"Park, Y. J., Chung, J. E., & Shin, D. H. (2018). The structuration of digital ecosystem, privacy, and big data intelligence. American Behavioral Scientist, 62(10), 1319\u20131337. https:\/\/doi.org\/10.1177\/0002764218787863","journal-title":"American Behavioral Scientist"},{"issue":"1","key":"703_CR104","doi-asserted-by":"publisher","first-page":"255","DOI":"10.2139\/ssrn.2861574","volume":"41","author":"G Parker","year":"2017","unstructured":"Parker, G., Van Alstyne, M., & Jiang, X. (2017). Platform ecosystems. MIS Quarterly, 41(1), 255\u2013266. https:\/\/doi.org\/10.2139\/ssrn.2861574","journal-title":"MIS Quarterly"},{"issue":"5","key":"703_CR105","doi-asserted-by":"publisher","first-page":"579","DOI":"10.1080\/09537325.2018.1524865","volume":"31","author":"E Pellizzoni","year":"2019","unstructured":"Pellizzoni, E., Trabucchi, D., & Buganza, T. (2019). Platform strategies: How the position in the network drives success. Technology Analysis & Strategic Management, 31(5), 579\u2013592. https:\/\/doi.org\/10.1080\/09537325.2018.1524865","journal-title":"Technology Analysis & Strategic Management"},{"key":"703_CR106","doi-asserted-by":"publisher","first-page":"786","DOI":"10.1016\/j.promfg.2020.01.430","volume":"39","author":"LE Quezada","year":"2019","unstructured":"Quezada, L. E., Reinao, E. A., Palominos, P. I., & Oddershede, A. M. (2019). Measuring performance using SWOT analysis and balanced scorecard. Procedia Manufacturing, 39, 786\u2013793. https:\/\/doi.org\/10.1016\/j.promfg.2020.01.430","journal-title":"Procedia Manufacturing"},{"key":"703_CR107","unstructured":"Rappaport, A. (2006). Ten ways to create shareholder value. Harvard Business Review, 84(9), 66\u201377. https:\/\/hbr.org\/2006\/09\/ten-ways-to-create-shareholder-value"},{"key":"703_CR108","doi-asserted-by":"crossref","unstructured":"Redjeki, F., & Affandi, A. (2021). Utilization of digital marketing for MSME players as value creation for customers during the COVID-19 pandemic. International Journal of Science and Society, 3(1), 40\u201355. https:\/\/doi.org\/10.200609\/ijsoc.v3i1.264","DOI":"10.54783\/ijsoc.v3i1.264"},{"issue":"6","key":"703_CR109","doi-asserted-by":"publisher","first-page":"1232","DOI":"10.1287\/orsc.2019.1290","volume":"30","author":"J Rietveld","year":"2019","unstructured":"Rietveld, J., Schilling, M. A., & Bellavitis, C. (2019). Platform strategy: Managing ecosystem value through selective promotion of complements. Organization Science, 30(6), 1232\u20131251. https:\/\/doi.org\/10.1287\/orsc.2019.1290","journal-title":"Organization Science"},{"issue":"4","key":"703_CR110","doi-asserted-by":"publisher","first-page":"990","DOI":"10.1162\/154247603322493212","volume":"1","author":"J-C Rochet","year":"2003","unstructured":"Rochet, J.-C., & Tirole, J. (2003). Platform competition in two-sided markets. Journal of the European Economic Association, 1(4), 990\u20131029. https:\/\/doi.org\/10.1162\/154247603322493212","journal-title":"Journal of the European Economic Association"},{"key":"703_CR111","doi-asserted-by":"publisher","unstructured":"Romanova, S., Maryanova, S., & Naumov, A. (2021). Analysis of the key financial factors affecting the profitability of enterprises in the context of the digitalization of the economy. In Y. Silin (Ed.), Second Conference on Sustainable Development: Industrial Future of Territories (IFT 2021) (pp. 260\u2013265). Atlantis Press. https:\/\/doi.org\/10.2991\/aebmr.k.211118.047","DOI":"10.2991\/aebmr.k.211118.047"},{"key":"703_CR112","doi-asserted-by":"publisher","unstructured":"Rosati, P., Fox, G., Kenny, D., & Lynn, T. (2017). Quantifying the financial value of cloud investments: A systematic literature review. 2017 IEEE International Conference on Cloud Computing Technology and Science (CloudCom) (pp. 194\u2013201). IEEE. https:\/\/doi.org\/10.1109\/CloudCom.2017.28","DOI":"10.1109\/CloudCom.2017.28"},{"issue":"2","key":"703_CR113","doi-asserted-by":"publisher","first-page":"127","DOI":"10.1007\/s10676-018-9452-x","volume":"20","author":"L Royakkers","year":"2018","unstructured":"Royakkers, L., Timmer, J., Kool, L., & van Est, R. (2018). Societal and ethical issues of digitization. Ethics and Information Technology, 20(2), 127\u2013142. https:\/\/doi.org\/10.1007\/s10676-018-9452-x","journal-title":"Ethics and Information Technology"},{"key":"703_CR114","unstructured":"Saleem, S. (2011). The impact of financial incentives on employees commitment. European Journal of Business and Management, 3(4), 258\u2013266. https:\/\/www.semanticscholar.org\/paper\/The-Impact-of-Financial-Incentives-on-Employees-Saleem\/ca612feaec0c2d73257938c7e3357a0c1095aa28"},{"issue":"2","key":"703_CR115","doi-asserted-by":"publisher","first-page":"384","DOI":"10.1111\/caim.12414","volume":"30","author":"S Schneider","year":"2021","unstructured":"Schneider, S., & Kokshagina, O. (2021). Digital transformation: What we have learned (thus far) and what is next. Creativity and Innovation Management, 30(2), 384\u2013411. https:\/\/doi.org\/10.1111\/caim.12414","journal-title":"Creativity and Innovation Management"},{"key":"703_CR116","unstructured":"Schreieck, M., Wiesche, M., & Krcmar, H. (2016). Design and governance of platform ecosystems\u2013Key concepts and issues for future research. Proceedings of the 24th European Conference on Information Systems (ECIS). https:\/\/aisel.aisnet.org\/ecis2016_rp\/76\/"},{"key":"703_CR117","unstructured":"Sebastian, I. M., Weill, P., & Woerner, S. L. (2020). Driving growth in digital ecosystems. MIT Sloan Management Review 62(1), 58\u201362. https:\/\/sloanreview.mit.edu\/article\/driving-growth-in-digital-ecosystems\/"},{"issue":"2","key":"703_CR118","doi-asserted-by":"publisher","first-page":"113","DOI":"10.1177\/1094670506294666","volume":"9","author":"D Shah","year":"2006","unstructured":"Shah, D., Rust, R. T., Parasuraman, A., Staelin, R., & Day, G. S. (2006). The path to customer centricity. Journal of Service Research, 9(2), 113\u2013124. https:\/\/doi.org\/10.1177\/1094670506294666","journal-title":"Journal of Service Research"},{"key":"703_CR119","doi-asserted-by":"publisher","unstructured":"Shen, L., Zhang, X., & Liu, H. (2022). Digital technology adoption, digital dynamic capability, and digital transformation performance of textile industry: Moderating role of digital innovation orientation. Managerial and Decision Economics, 43(6), 2038\u20132054. https:\/\/doi.org\/10.1002\/mde.3507","DOI":"10.1002\/mde.3507"},{"key":"703_CR120","doi-asserted-by":"publisher","first-page":"333","DOI":"10.1016\/j.jbusres.2019.07.039","volume":"104","author":"H Snyder","year":"2019","unstructured":"Snyder, H. (2019). Literature review as a research methodology: An overview and guidelines. Journal of Business Research, 104, 333\u2013339. https:\/\/doi.org\/10.1016\/j.jbusres.2019.07.039","journal-title":"Journal of Business Research"},{"key":"703_CR121","unstructured":"Statista. (2023). Smart home worldwide market forecast. Statista. Retrieved September 1, 2023, from https:\/\/www.statista.com\/outlook\/dmo\/smart-home\/worldwide."},{"key":"703_CR122","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1186\/s41469-020-00073-0","volume":"9","author":"M Subramaniam","year":"2020","unstructured":"Subramaniam, M. (2020). Digital ecosystems and their implications for competitive strategy. Journal of Organization Design, 9, 1\u201310. https:\/\/doi.org\/10.1186\/s41469-020-00073-0","journal-title":"Journal of Organization Design"},{"issue":"1","key":"703_CR123","doi-asserted-by":"publisher","first-page":"83","DOI":"10.1016\/j.bushor.2018.08.013","volume":"62","author":"M Subramaniam","year":"2019","unstructured":"Subramaniam, M., Iyer, B., & Venkatraman, V. (2019). Competing in digital ecosystems. Business Horizons, 62(1), 83\u201394. https:\/\/doi.org\/10.1016\/j.bushor.2018.08.013","journal-title":"Business Horizons"},{"issue":"24","key":"703_CR124","doi-asserted-by":"publisher","first-page":"10688","DOI":"10.3390\/su122410688","volume":"12","author":"H Sun","year":"2020","unstructured":"Sun, H., Rabbani, M. R., Ahmad, N., Sial, M. S., Cheng, G., Zia-Ud-Din, M., & Fu, Q. (2020). CSR, co-creation and green consumer loyalty: Are green banking initiatives important? A moderated mediation approach from an emerging economy. Sustainability, 12(24), 10688. https:\/\/doi.org\/10.3390\/su122410688","journal-title":"Sustainability"},{"key":"703_CR125","doi-asserted-by":"publisher","first-page":"555","DOI":"10.1016\/j.jbusres.2021.08.068","volume":"137","author":"X Sun","year":"2021","unstructured":"Sun, X., & Zhang, Q. (2021). Building digital incentives for digital customer orientation in platform ecosystems. Journal of Business Research, 137, 555\u2013566. https:\/\/doi.org\/10.1016\/j.jbusres.2021.08.068","journal-title":"Journal of Business Research"},{"key":"703_CR126","doi-asserted-by":"publisher","unstructured":"Sun, Y., Li, S., & Yu, L. (2022). The dark sides of AI personal assistant: Effects of service failure on user continuance intention. Electronic Markets, 32(1), 17\u201339. https:\/\/doi.org\/10.1007\/s12525-021-00483-2","DOI":"10.1007\/s12525-021-00483-2"},{"key":"703_CR127","doi-asserted-by":"publisher","first-page":"55","DOI":"10.1007\/s11187-017-9867-5","volume":"49","author":"F Sussan","year":"2017","unstructured":"Sussan, F., & Acs, Z. J. (2017). The digital entrepreneurial ecosystem. Small Business Economics, 49, 55\u201373. https:\/\/doi.org\/10.1007\/s11187-017-9867-5","journal-title":"Small Business Economics"},{"issue":"1","key":"703_CR128","doi-asserted-by":"publisher","first-page":"13","DOI":"10.2753\/MIS0742-1222240101","volume":"24","author":"PP Tallon","year":"2007","unstructured":"Tallon, P. P., & Kraemer, K. L. (2007). Fact or fiction? A sensemaking perspective on the reality behind executives\u2019 perceptions of IT business value. Journal of Management Information Systems, 24(1), 13\u201354. https:\/\/doi.org\/10.2753\/MIS0742-1222240101","journal-title":"Journal of Management Information Systems"},{"key":"703_CR129","doi-asserted-by":"publisher","unstructured":"Tallon, P. P., Mooney, J. G., & Duddek, M. (2020). Measuring the business value of IT. Measuring the Business Value of Cloud Computing, 1\u201317. https:\/\/doi.org\/10.1007\/978-3-030-43198-3_1","DOI":"10.1007\/978-3-030-43198-3_1"},{"key":"703_CR130","doi-asserted-by":"publisher","unstructured":"Tan, B., Pan, S., Lu, X., & Huang, L. (2015). The role of IS capabilities in the development of multi-sided platforms: The digital ecosystem strategy of Alibaba.com. Journal of the Association for Information Systems, 16(4), 248\u2013280. https:\/\/doi.org\/10.17705\/1jais.00393","DOI":"10.17705\/1jais.00393"},{"key":"703_CR131","doi-asserted-by":"publisher","unstructured":"Tan, F., Tan, B., & Pan, S. (2016). Developing a leading digital multi-sided platform: Examining IT affordances and competitive actions in Alibaba.com. Communications of the Association for Information Systems, 38(1), 738\u2013760. https:\/\/doi.org\/10.17705\/1CAIS.03836","DOI":"10.17705\/1CAIS.03836"},{"key":"703_CR132","doi-asserted-by":"publisher","unstructured":"Teece, D.J. (2017). Dynamic capabilities and (digital) platform lifecycles. In Entrepreneurship, Innovation, and Platforms 37, Emerald Publishing Limited, Leeds, pp. 211\u2013225. https:\/\/doi.org\/10.1108\/S0742-332220170000037008","DOI":"10.1108\/S0742-332220170000037008"},{"issue":"1","key":"703_CR133","doi-asserted-by":"publisher","first-page":"40","DOI":"10.1016\/j.lrp.2017.06.007","volume":"51","author":"DJ Teece","year":"2018","unstructured":"Teece, D. J. (2018). Business models and dynamic capabilities. Long Range Planning, 51(1), 40\u201349. https:\/\/doi.org\/10.1016\/j.lrp.2017.06.007","journal-title":"Long Range Planning"},{"issue":"5","key":"703_CR134","doi-asserted-by":"publisher","first-page":"1003","DOI":"10.3390\/agriculture13051003","volume":"13","author":"M Treiber","year":"2023","unstructured":"Treiber, M., Theunissen, T., Grebner, S., Witting, J., & Bernhardt, H. (2023). How to successfully orchestrate content for digital agriecosystems. Agriculture, 13(5), 1003. https:\/\/doi.org\/10.3390\/agriculture13051003","journal-title":"Agriculture"},{"issue":"2","key":"703_CR135","doi-asserted-by":"publisher","first-page":"105","DOI":"10.1007\/s10676-009-9187-9","volume":"11","author":"M Turilli","year":"2009","unstructured":"Turilli, M., & Floridi, L. (2009). The ethics of information transparency. Ethics and Information Technology, 11(2), 105\u2013112. https:\/\/doi.org\/10.1007\/s10676-009-9187-9","journal-title":"Ethics and Information Technology"},{"key":"703_CR136","doi-asserted-by":"publisher","unstructured":"Valdez-De-Leon, O. (2019). How to develop a digital ecosystem: A practical framework. Technology Innovation Management Review, 9(8), 43\u201354. https:\/\/doi.org\/10.22215\/timreview\/1260","DOI":"10.22215\/timreview\/1260"},{"issue":"4","key":"703_CR137","doi-asserted-by":"publisher","first-page":"441","DOI":"10.1080\/08985620903020094","volume":"21","author":"TN de Vaz","year":"2009","unstructured":"de Vaz, T. N., & Nijkamp, P. (2009). Knowledge and innovation: The strings between global and local dimensions of sustainable growth. Entrepreneurship and Regional Development, 21(4), 441\u2013455. https:\/\/doi.org\/10.1080\/08985620903020094","journal-title":"Entrepreneurship and Regional Development"},{"issue":"3","key":"703_CR138","doi-asserted-by":"publisher","first-page":"425","DOI":"10.2307\/30036540","volume":"27","author":"V Venkatesh","year":"2003","unstructured":"Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS Quarterly, 27(3), 425\u2013478. https:\/\/doi.org\/10.2307\/30036540","journal-title":"MIS Quarterly"},{"key":"703_CR139","doi-asserted-by":"publisher","first-page":"131639","DOI":"10.1016\/j.jclepro.2022.131639","volume":"356","author":"P Verma","year":"2022","unstructured":"Verma, P., Kumar, V., Daim, T., Sharma, N. K., & Mittal, A. (2022). Identifying and prioritizing impediments of Industry 4.0 to sustainable digital manufacturing: A mixed method approach. Journal of Cleaner Production, 356, 131639. https:\/\/doi.org\/10.1016\/j.jclepro.2022.131639","journal-title":"Journal of Cleaner Production"},{"issue":"5","key":"703_CR140","doi-asserted-by":"publisher","DOI":"10.1016\/j.lrp.2021.102110","volume":"54","author":"HW Volberda","year":"2021","unstructured":"Volberda, H. W., Khanagha, S., Baden-Fuller, C., Mihalache, O. R., & Birkinshaw, J. (2021). Strategizing in a digital world: Overcoming cognitive barriers, reconfiguring routines and introducing new organizational forms. Long Range Planning, 54(5), 102110. https:\/\/doi.org\/10.1016\/j.lrp.2021.102110","journal-title":"Long Range Planning"},{"issue":"1","key":"703_CR141","doi-asserted-by":"publisher","first-page":"397","DOI":"10.25300\/MISQ\/2021\/15864","volume":"45","author":"P Wang","year":"2021","unstructured":"Wang, P. (2021). Connecting the parts with the whole: Toward an information ecology theory of digital innovation ecosystems. MIS Quarterly, 45(1), 397\u2013422. https:\/\/doi.org\/10.25300\/MISQ\/2021\/15864","journal-title":"MIS Quarterly"},{"issue":"4","key":"703_CR142","doi-asserted-by":"publisher","first-page":"1195","DOI":"10.2139\/ssrn.2201688","volume":"25","author":"J Wareham","year":"2014","unstructured":"Wareham, J., Fox, P. B., & Cano Giner, J. L. (2014). Technology ecosystem governance. Organization Science, 25(4), 1195\u20131215. https:\/\/doi.org\/10.2139\/ssrn.2201688","journal-title":"Organization Science"},{"issue":"12","key":"703_CR143","doi-asserted-by":"publisher","first-page":"1375","DOI":"10.1108\/MRR-10-2018-0369","volume":"42","author":"S Wasiuzzaman","year":"2019","unstructured":"Wasiuzzaman, S. (2019). Resource sharing in interfirm alliances between SMEs and large firms and SME access to finance: A study of Malaysian SMEs. Management Research Review, 42(12), 1375\u20131399. https:\/\/doi.org\/10.1108\/MRR-10-2018-0369","journal-title":"Management Research Review"},{"key":"703_CR144","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-8350-9121-4","volume-title":"Anreizsysteme f\u00fcr die betriebliche Forschung und Entwicklung","author":"T Weber","year":"2006","unstructured":"Weber, T. (2006). Anreizsysteme f\u00fcr die betriebliche Forschung und Entwicklung. Deutscher Universit\u00e4tsverlag. https:\/\/doi.org\/10.1007\/978-3-8350-9121-4"},{"key":"703_CR145","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/s43546-021-00101-5","volume":"1","author":"MA Weissenberger-Eibl","year":"2021","unstructured":"Weissenberger-Eibl, M. A., & Hampel, T. (2021). Bridging the gap: Integrating external knowledge from open innovation platforms. SN Business & Economics, 1, 1\u201332. https:\/\/doi.org\/10.1007\/s43546-021-00101-5","journal-title":"SN Business & Economics"},{"issue":"5","key":"703_CR146","doi-asserted-by":"publisher","first-page":"501","DOI":"10.1007\/s11747-013-0330-0","volume":"41","author":"FL Weisstein","year":"2013","unstructured":"Weisstein, F. L., Monroe, K. B., & Kukar-Kinney, M. (2013). Effects of price framing on consumers\u2019 perceptions of online dynamic pricing practices. Journal of the Academy of Marketing Science, 41(5), 501\u2013514. https:\/\/doi.org\/10.1007\/s11747-013-0330-0","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"3","key":"703_CR147","doi-asserted-by":"publisher","first-page":"303","DOI":"10.1016\/j.evalprogplan.2011.11.009","volume":"35","author":"H-Y Wu","year":"2012","unstructured":"Wu, H.-Y. (2012). Constructing a strategy map for banking institutions with key performance indicators of the balanced scorecard. Evaluation and Program Planning, 35(3), 303\u2013320. https:\/\/doi.org\/10.1016\/j.evalprogplan.2011.11.009","journal-title":"Evaluation and Program Planning"},{"issue":"1","key":"703_CR148","doi-asserted-by":"publisher","first-page":"169","DOI":"10.2307\/23043494","volume":"35","author":"B Xiao","year":"2011","unstructured":"Xiao, B., & Benbasat, I. (2011). Product-related deception in e-commerce: A theoretical perspective. MIS Quarterly, 35(1), 169\u2013196. https:\/\/doi.org\/10.2307\/23043494","journal-title":"MIS Quarterly"},{"key":"703_CR149","doi-asserted-by":"publisher","unstructured":"Xu, J., & Cornelissen, J. (2023). Disequilibrium and complexity across scales: A patch-dynamics framework for organizational ecology. Humanities and Social Sciences Communications, 10(1), 1\u201313. https:\/\/doi.org\/10.1057\/s41599-023-01730-x","DOI":"10.1057\/s41599-023-01730-x"},{"key":"703_CR150","doi-asserted-by":"publisher","unstructured":"Xu, Y., Sun, H., & Lyu, X. (2023). Analysis of decision\u2010making for value co\u2010creation in digital innovation systems: An evolutionary game model of complex networks. Managerial and Decision Economics 44(5). https:\/\/doi.org\/10.1002\/mde.3852","DOI":"10.1002\/mde.3852"},{"issue":"17","key":"703_CR151","doi-asserted-by":"publisher","first-page":"5206","DOI":"10.1080\/00207543.2014.900199","volume":"52","author":"C Yu","year":"2014","unstructured":"Yu, C., & Wong, T. (2014). A supplier pre-selection model for multiple products with synergy effect. International Journal of Production Research, 52(17), 5206\u20135222. https:\/\/doi.org\/10.1080\/00207543.2014.900199","journal-title":"International Journal of Production Research"},{"issue":"1","key":"703_CR152","doi-asserted-by":"publisher","first-page":"156","DOI":"10.1108\/JKM-11-2021-0847","volume":"27","author":"Q Zhang","year":"2023","unstructured":"Zhang, Q., & Sun, X. (2023). How incentive synergy and organizational structures shape innovation ambidexterity. Journal of Knowledge Management, 27(1), 156\u2013177. https:\/\/doi.org\/10.1108\/JKM-11-2021-0847","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"703_CR153","doi-asserted-by":"publisher","first-page":"115","DOI":"10.1016\/j.intmar.2019.03.001","volume":"47","author":"S Zhang","year":"2019","unstructured":"Zhang, S., Pauwels, K., & Peng, C. (2019). The impact of adding online-to-offline service platform channels on firms\u2019 offline and total sales and profits. Journal of Interactive Marketing, 47(1), 115\u2013128. https:\/\/doi.org\/10.1016\/j.intmar.2019.03.001","journal-title":"Journal of Interactive Marketing"}],"container-title":["Electronic Markets"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s12525-024-00703-5.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/article\/10.1007\/s12525-024-00703-5\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s12525-024-00703-5.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,12,26]],"date-time":"2024-12-26T08:21:27Z","timestamp":1735201287000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/s12525-024-00703-5"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,2,28]]},"references-count":153,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2024,12]]}},"alternative-id":["703"],"URL":"https:\/\/doi.org\/10.1007\/s12525-024-00703-5","relation":{},"ISSN":["1019-6781","1422-8890"],"issn-type":[{"value":"1019-6781","type":"print"},{"value":"1422-8890","type":"electronic"}],"subject":[],"published":{"date-parts":[[2024,2,28]]},"assertion":[{"value":"15 February 2023","order":1,"name":"received","label":"Received","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"12 February 2024","order":2,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"28 February 2024","order":3,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}}],"article-number":"16"}}