{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,16]],"date-time":"2026-02-16T19:05:26Z","timestamp":1771268726435,"version":"3.50.1"},"reference-count":122,"publisher":"Springer Science and Business Media LLC","issue":"4","license":[{"start":{"date-parts":[[2010,7,6]],"date-time":"2010-07-06T00:00:00Z","timestamp":1278374400000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Bus Inf Syst Eng"],"published-print":{"date-parts":[[2010,8]]},"DOI":"10.1007\/s12599-010-0111-y","type":"journal-article","created":{"date-parts":[[2010,7,5]],"date-time":"2010-07-05T07:14:21Z","timestamp":1278314061000},"page":"233-244","source":"Crossref","is-referenced-by-count":23,"title":["Preserving Knowledge on IS Business Value"],"prefix":"10.1007","volume":"2","author":[{"given":"Guido","family":"Schryen","sequence":"first","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2010,7,6]]},"reference":[{"issue":"3","key":"111_CR1","doi-asserted-by":"crossref","first-page":"381","DOI":"10.2307\/25148689","volume":"29","author":"R Agarwal","year":"2005","unstructured":"Agarwal R, Lucas HC (2005) The information systems identity crisis: focusing on high-visibility and high-impact research. MIS Quarterly 29(3):381\u2013398","journal-title":"MIS Quarterly"},{"issue":"2","key":"111_CR2","doi-asserted-by":"crossref","first-page":"55","DOI":"10.1080\/07421222.1990.11517889","volume":"7","author":"P Alpar","year":"1990","unstructured":"Alpar P, Kim M (1990) A microeconomic approach to the measurement of information technology value. Journal of Management Information Systems 7(2):55\u201369","journal-title":"Journal of Management Information Systems"},{"issue":"4","key":"111_CR3","doi-asserted-by":"crossref","first-page":"414","DOI":"10.1108\/14635770310485015","volume":"10","author":"S Alshawi","year":"2003","unstructured":"Alshawi S, Irani Z, Baldwin LP (2003) Benchmarking information technology investment and benefits extraction. Benchmarking \u2013 An International Journal 10(4):414\u2013423","journal-title":"Benchmarking \u2013 An International Journal"},{"key":"111_CR4","unstructured":"ATIS (2007) ATIS telecom glossary 2007. http:\/\/www.atis.org\/glossary\/"},{"issue":"2","key":"111_CR5","doi-asserted-by":"crossref","first-page":"49","DOI":"10.1080\/07421222.2003.11045764","volume":"20","author":"YA Au","year":"2003","unstructured":"Au YA, Kauffman RJ (2003) What do you know? Rational expectations in information technology adoption and investment. Journal of Management Information Systems 20(2):49\u201376","journal-title":"Journal of Management Information Systems"},{"key":"111_CR6","doi-asserted-by":"crossref","first-page":"443","DOI":"10.1126\/science.234.4775.443","volume":"234","author":"MN Baily","year":"1986","unstructured":"Baily MN (1986) What has happened to productivity growth? Science 234:443\u2013451","journal-title":"Science"},{"key":"111_CR7","unstructured":"Bakos JY (1987) Dependent variables for the study of firm and industry-level impacts of information technology. In: Proc international conference on information systems, Pittsburgh"},{"issue":"3","key":"111_CR8","doi-asserted-by":"crossref","first-page":"231","DOI":"10.1177\/026839620001500305","volume":"15","author":"F Bannister","year":"2000","unstructured":"Bannister F, Remenyi D (2000) Acts of faith: instinct, value and IT investment decisions. Journal of Information Technology 15(3):231\u2013241","journal-title":"Journal of Information Technology"},{"issue":"1","key":"111_CR9","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1287\/isre.6.1.3","volume":"6","author":"A Barua","year":"1995","unstructured":"Barua A, Kriebel CH, Mukhopadhyay T (1995) Information technologies and business value \u2013 an analytical and empirical investigation. Information Systems Research 6(1):3\u201323","journal-title":"Information Systems Research"},{"key":"111_CR10","doi-asserted-by":"crossref","first-page":"103","DOI":"10.2753\/MIS0742-1222240205","volume":"24","author":"M Benaroch","year":"2007","unstructured":"Benaroch M, Jeffery M, Kauffman RJ, Shah S (2007) Option-based risk management: a field study of sequential information technology investment decisions. Journal of Management Information Systems 24:103\u2013140","journal-title":"Journal of Management Information Systems"},{"key":"111_CR11","doi-asserted-by":"crossref","first-page":"9","DOI":"10.1016\/0304-4076(94)01596-R","volume":"65","author":"ER Berndt","year":"1995","unstructured":"Berndt ER, Morrison CJ (1995) High-tech capital formation and economic performance in US manufacturing industries: an exploratory analysis. Journal of Econometrics 65:9\u201343","journal-title":"Journal of Econometrics"},{"issue":"1","key":"111_CR12","doi-asserted-by":"crossref","first-page":"169","DOI":"10.2307\/3250983","volume":"24","author":"AS Bharadwaj","year":"2000","unstructured":"Bharadwaj AS (2000) A resource-based perspective on information technology capability and firm performance: an empirical investigation. MIS Quarterly 24(1):169\u2013196","journal-title":"MIS Quarterly"},{"issue":"7","key":"111_CR13","doi-asserted-by":"crossref","first-page":"1008","DOI":"10.1287\/mnsc.45.7.1008","volume":"45","author":"A Bharadwaj","year":"1999","unstructured":"Bharadwaj A, Bharadwaj SG, Konsynski BR (1999) Information technology effects on firm performance as measured by Tobin\u2019s\u00a0q. Management Science 45(7):1008\u20131024","journal-title":"Management Science"},{"issue":"2","key":"111_CR14","doi-asserted-by":"crossref","first-page":"66","DOI":"10.1016\/j.jsis.2009.04.001","volume":"18","author":"A Bharadwaj","year":"2009","unstructured":"Bharadwaj A, Keil M, Mahring M (2009) Effects of information technology failures on the market value of firms. The Journal of Strategic Information Systems 18(2):66\u201379","journal-title":"The Journal of Strategic Information Systems"},{"issue":"2","key":"111_CR15","doi-asserted-by":"crossref","first-page":"253","DOI":"10.1080\/07421222.2005.11045844","volume":"22","author":"GD Bhatt","year":"2005","unstructured":"Bhatt GD, Grover V (2005) Types of information technology capabilities and their role in competitive advantage: an empirical study. Journal of Management Information Systems 22(2):253\u2013277","journal-title":"Journal of Management Information Systems"},{"issue":"12","key":"111_CR16","doi-asserted-by":"crossref","first-page":"66","DOI":"10.1145\/163298.163309","volume":"36","author":"E Brynjolfsson","year":"1993","unstructured":"Brynjolfsson E (1993) The productivity paradox of information technology. Communications of the ACM 36(12):66\u201377","journal-title":"Communications of the ACM"},{"issue":"3","key":"111_CR17","doi-asserted-by":"crossref","first-page":"281","DOI":"10.1287\/isre.7.3.281","volume":"7","author":"E Brynjolfsson","year":"1996","unstructured":"Brynjolfsson E (1996) The contribution of information technology to consumer welfare. Information Systems Research 7(3):281\u2013300","journal-title":"Information Systems Research"},{"issue":"4","key":"111_CR18","doi-asserted-by":"crossref","first-page":"541","DOI":"10.1287\/mnsc.42.4.541","volume":"42","author":"E Brynjolfsson","year":"1996","unstructured":"Brynjolfsson E, Hitt L (1996) Paradox lost? Firm-level evidence on the returns to information systems spending. Management Science 42(4):541\u2013558","journal-title":"Management Science"},{"issue":"4","key":"111_CR19","doi-asserted-by":"crossref","first-page":"23","DOI":"10.1257\/jep.14.4.23","volume":"14","author":"E Brynjolfsson","year":"2000","unstructured":"Brynjolfsson E, Hitt LM (2000) Beyond computation: information technology, organizational transformation and business performance. Journal of Economic Perspectives 14(4):23\u201348","journal-title":"Journal of Economic Perspectives"},{"key":"111_CR20","doi-asserted-by":"crossref","first-page":"179","DOI":"10.1016\/S0065-2458(08)60644-0","volume":"43","author":"E Brynjolfsson","year":"1996","unstructured":"Brynjolfsson E, Yang S (1996) Information technology and productivity: a review of the literature. Advances in Computers 43:179\u2013215","journal-title":"Advances in Computers"},{"key":"111_CR21","unstructured":"Brynjolfsson E, Yang S (1999) The intangible costs and benefits of computer investments: evidence from the financial markets. In: Proc international conference on information systems, Atlanta"},{"issue":"2002-1","key":"111_CR22","doi-asserted-by":"crossref","first-page":"137","DOI":"10.1353\/eca.2002.0003","volume":"33","author":"E Brynjolfsson","year":"2002","unstructured":"Brynjolfsson E, Hitt LM, Yang S (2002) Intangible assets: how the interaction of computers and organizational structure affects stock market valuations. Brookings Papers on Economic Activity 33(2002-1):137\u2013198","journal-title":"Brookings Papers on Economic Activity"},{"issue":"1","key":"111_CR23","doi-asserted-by":"crossref","first-page":"167","DOI":"10.1080\/07421222.2000.11045632","volume":"17","author":"TA Byrd","year":"2000","unstructured":"Byrd TA, Turner DE (2000) Measuring the flexibility of information technology infrastructure: exploratory analysis of a construct. Journal of Management Information Systems 17(1):167\u2013208","journal-title":"Journal of Management Information Systems"},{"issue":"5","key":"111_CR24","first-page":"41","volume":"81","author":"NG Carr","year":"2003","unstructured":"Carr NG (2003) IT doesn\u2019t matter. Harvard Business Review 81(5):41\u201349","journal-title":"Harvard Business Review"},{"issue":"4","key":"111_CR25","doi-asserted-by":"crossref","first-page":"225","DOI":"10.1080\/07421222.2000.11518272","volume":"16","author":"YE Chan","year":"2000","unstructured":"Chan YE (2000) IT value: the great divide between qualitative and quantitative and individual and organizational measures. Journal of Management Information Systems 16(4):225\u2013261","journal-title":"Journal of Management Information Systems"},{"issue":"1","key":"111_CR26","doi-asserted-by":"crossref","first-page":"224","DOI":"10.1287\/mnsc.1070.0743","volume":"54","author":"MDR Chari","year":"2008","unstructured":"Chari MDR, Devaraj S, David P (2008) The impact of information technology investments and diversification strategies on firm performance. Management Science 54(1):224\u2013234","journal-title":"Management Science"},{"issue":"1","key":"111_CR27","doi-asserted-by":"crossref","first-page":"43","DOI":"10.2307\/3250958","volume":"25","author":"D Chatterjee","year":"2001","unstructured":"Chatterjee D, Richardson VJ, Zmud RW (2001) Examining the shareholder wealth effects of new CIO position announcements. MIS Quarterly 25(1):43\u201370","journal-title":"MIS Quarterly"},{"issue":"2","key":"111_CR28","doi-asserted-by":"crossref","first-page":"7","DOI":"10.1080\/07421222.2002.11045723","volume":"19","author":"D Chatterjee","year":"2002","unstructured":"Chatterjee D, Pacini C, Sambamurthy V (2002) The shareholder-wealth and trading-volume effects of information-technology infrastructure investments. Journal of Management Information Systems 19(2):7\u201342","journal-title":"Journal of Management Information Systems"},{"issue":"3","key":"111_CR29","doi-asserted-by":"crossref","first-page":"196","DOI":"10.1057\/palgrave.ejis.3000666","volume":"16","author":"PYK Chau","year":"2007","unstructured":"Chau PYK, Kuan KKY, Liang TP (2007) Research on IT value: what we have done in Asia and Europe. European Journal of Information Systems 16(3):196\u2013201","journal-title":"European Journal of Information Systems"},{"issue":"3","key":"111_CR30","doi-asserted-by":"crossref","first-page":"275","DOI":"10.2307\/249639","volume":"15","author":"EK Clemons","year":"1991","unstructured":"Clemons EK, Row MC (1991) Sustaining IT advantage \u2013 the role of structural differences. MIS Quarterly 15(3):275\u2013292","journal-title":"MIS Quarterly"},{"key":"111_CR31","volume-title":"The handbook of research synthesis","author":"HM Cooper","year":"1994","unstructured":"Cooper HM, Hedges LV (1994) The handbook of research synthesis. Russell Sage Foundation, New York"},{"issue":"4","key":"111_CR32","doi-asserted-by":"crossref","first-page":"121","DOI":"10.1080\/07421222.2000.11518268","volume":"16","author":"MJ Davern","year":"2000","unstructured":"Davern MJ, Kauffman RJ (2000) Discovering potential and realizing value from information technology investments. Journal of Management Information Systems 16(4):121\u2013143","journal-title":"Journal of Management Information Systems"},{"issue":"1","key":"111_CR33","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1145\/641865.641866","volume":"35","author":"J Dedrick","year":"2003","unstructured":"Dedrick J, Gurbaxani V, Kraemer KL (2003) Information technology and economic performance: a critical review of the empirical evidence. ACM Computing Surveys 35(1):1\u201328","journal-title":"ACM Computing Surveys"},{"issue":"1","key":"111_CR34","doi-asserted-by":"crossref","first-page":"7","DOI":"10.2308\/jis.2002.16.1.7","volume":"16","author":"B Dehning","year":"2002","unstructured":"Dehning B, Richardson VJ (2002) Returns on investments in information technology: a research synthesis. Journal of Information Systems 16(1):7\u201330","journal-title":"Journal of Information Systems"},{"issue":"3","key":"111_CR35","doi-asserted-by":"crossref","first-page":"165","DOI":"10.1016\/S1467-0895(02)00032-5","volume":"3","author":"B Dehning","year":"2002","unstructured":"Dehning B, Stratopoulos T (2002) DuPont analysis of an IT-enabled competitive advantage. The International Journal of Accounting Information Systems 3(3):165\u2013176","journal-title":"The International Journal of Accounting Information Systems"},{"issue":"1","key":"111_CR36","doi-asserted-by":"crossref","first-page":"60","DOI":"10.1287\/isre.3.1.60","volume":"3","author":"WH DeLone","year":"1992","unstructured":"DeLone WH, McLean ER (1992) Information systems success: the quest for the dependent variable. Information Systems Research 3(1):60\u201395","journal-title":"Information Systems Research"},{"issue":"4","key":"111_CR37","doi-asserted-by":"crossref","first-page":"41","DOI":"10.1080\/07421222.2000.11518265","volume":"16","author":"S Devaraj","year":"2000","unstructured":"Devaraj S, Kohli R (2000) Information technology payoff in the health-care industry: a longitudinal study. Journal of Management Information Systems 16(4):41\u201367","journal-title":"Journal of Management Information Systems"},{"issue":"12","key":"111_CR38","doi-asserted-by":"crossref","first-page":"1829","DOI":"10.1287\/mnsc.1070.0739","volume":"53","author":"S Dewan","year":"2007","unstructured":"Dewan S, Shi C, Gurbaxani V (2007) Investigating the risk-return relationship of information technology investment: firm-level empirical analysis. Management Science 53(12):1829\u20131842","journal-title":"Management Science"},{"issue":"1","key":"111_CR39","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1287\/isre.4.1.1","volume":"4","author":"BL Santos Dos","year":"1993","unstructured":"Dos Santos BL, Peffers KG, Mauer DC (1993) The impact of information technology investment announcements on the market value of the firm. Information Systems Research 4(1):1\u201323","journal-title":"Information Systems Research"},{"issue":"1","key":"111_CR40","doi-asserted-by":"crossref","first-page":"27","DOI":"10.1080\/07421222.1990.11517879","volume":"7","author":"DF Feeny","year":"1990","unstructured":"Feeny DF, Ives B (1990) In search of sustainability: reaping long-term advantage from investments in information technology. Journal of Management Information Systems 7(1):27\u201346","journal-title":"Journal of Management Information Systems"},{"issue":"2","key":"111_CR41","doi-asserted-by":"crossref","first-page":"90","DOI":"10.1016\/j.im.2008.11.007","volume":"46","author":"L Fink","year":"2009","unstructured":"Fink L, Neumann S (2009) Exploring the perceived business value of the flexibility enabled by information technology infrastructure. Information & Management 46(2):90\u201399","journal-title":"Information & Management"},{"issue":"1","key":"111_CR42","doi-asserted-by":"crossref","first-page":"47","DOI":"10.1080\/07421222.1990.11517880","volume":"7","author":"SW Floyd","year":"1990","unstructured":"Floyd SW, Wooldridge B (1990) Path analysis of the relationship between competitive strategy, information technology, and financial performance. Journal of Management Information Systems 7(1):47\u201364","journal-title":"Journal of Management Information Systems"},{"issue":"7","key":"111_CR43","doi-asserted-by":"crossref","first-page":"377","DOI":"10.17705\/1jais.00164","volume":"9","author":"GG Gable","year":"2008","unstructured":"Gable GG, Sedera D, Chan TZ (2008) Re-conceptualizing information system success: the IS-impact measurement model. Journal of the Association for Information Systems 9(7):377\u2013408","journal-title":"Journal of the Association for Information Systems"},{"issue":"1","key":"111_CR44","doi-asserted-by":"crossref","first-page":"3","DOI":"10.2308\/jis.2001.15.1.3","volume":"15","author":"DC Hayes","year":"2001","unstructured":"Hayes DC, Hunton JE, Reck JL (2001) Market reaction to ERP implementation announcements. Journal of Information Systems 15(1):3\u201318","journal-title":"Journal of Information Systems"},{"key":"111_CR45","unstructured":"Hitt L, Brynjolfsson E (1994) The three faces of IT value: theory and evidence. In: Proc 15th international conference on information systems, Vancouver"},{"issue":"2","key":"111_CR46","doi-asserted-by":"crossref","first-page":"121","DOI":"10.2307\/249475","volume":"20","author":"LM Hitt","year":"1996","unstructured":"Hitt LM, Brynjolfsson E (1996) Productivity, business profitability, and consumer surplus: three different measures of information technology value. MIS Quarterly 20(2):121\u2013142","journal-title":"MIS Quarterly"},{"issue":"1","key":"111_CR47","doi-asserted-by":"crossref","first-page":"103","DOI":"10.1287\/isre.12.1.103.9718","volume":"12","author":"KS Im","year":"2001","unstructured":"Im KS, Dow KE, Grover V (2001) A reexamination of IT investment and the market value of the firm \u2013 an event study methodology. Information Systems Research 12(1):103\u2013117","journal-title":"Information Systems Research"},{"issue":"1","key":"111_CR48","doi-asserted-by":"crossref","first-page":"11","DOI":"10.1016\/S0378-7206(01)00128-8","volume":"40","author":"Z Irani","year":"2002","unstructured":"Irani Z (2002) Information systems evaluation \u2013 navigating through the problem domain. Information & Management 40(1):11\u201324","journal-title":"Information & Management"},{"issue":"3","key":"111_CR49","first-page":"159","volume":"17","author":"Z Irani","year":"2001","unstructured":"Irani Z, Love PED (2001) The propagation of technology management taxonomies for evaluating investments in information systems. Journal of Management Information System 17(3):159\u2013175","journal-title":"Journal of Management Information System"},{"issue":"1","key":"111_CR50","doi-asserted-by":"crossref","first-page":"74","DOI":"10.1057\/palgrave.ejis.3000411","volume":"11","author":"Z Irani","year":"2002","unstructured":"Irani Z, Love PED (2002) Developing a frame of reference for ex-ante IT\/IS investment evaluation. European Journal of Information Systems 11(1):74\u201382","journal-title":"European Journal of Information Systems"},{"issue":"1","key":"111_CR51","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1257\/aer.91.1.1","volume":"91","author":"DW Jorgenson","year":"2001","unstructured":"Jorgenson DW (2001) Information technology and the U.S. economy (Presidential address to the American Economic Association). American Economic Review 91(1):1\u201332","journal-title":"American Economic Review"},{"key":"111_CR52","doi-asserted-by":"crossref","first-page":"295","DOI":"10.1080\/10438599500000008","volume":"3","author":"DW Jorgenson","year":"1995","unstructured":"Jorgenson DW, Stiroh KJ (1995) Computers and growth. Economics of Innovation and New Technology 3:295\u2013316","journal-title":"Economics of Innovation and New Technology"},{"issue":"1","key":"111_CR53","doi-asserted-by":"crossref","first-page":"125","DOI":"10.1353\/eca.2000.0008","volume":"1","author":"DW Jorgenson","year":"2000","unstructured":"Jorgenson DW, Stiroh KJ (2000) Raising the speed limit: US economic growth in the information age. Brookings Papers on Economic Activity 1(1):125\u2013211","journal-title":"Brookings Papers on Economic Activity"},{"key":"111_CR54","doi-asserted-by":"crossref","first-page":"221","DOI":"10.2753\/MIS0742-1222240209","volume":"24","author":"J Karimi","year":"2007","unstructured":"Karimi J, Somers TM, Bhattacherjee A (2007) The role of information systems resources in ERP capability building and business process outcomes. Journal of Management Information Systems 24:221\u2013260","journal-title":"Journal of Management Information Systems"},{"key":"111_CR55","doi-asserted-by":"crossref","unstructured":"Kauffman RJ, Weill P (1989) An evaluative framework for research on the performance effects of information technology investment. In: Proc 10th international conference on information systems, Boston","DOI":"10.1145\/75034.75066"},{"issue":"11","key":"111_CR56","doi-asserted-by":"crossref","first-page":"1406","DOI":"10.1287\/mnsc.40.11.1406","volume":"40","author":"MR Kelley","year":"1994","unstructured":"Kelley MR (1994) Productivity and information technology \u2013 the elusive connection. Management Science 40(11):1406\u20131425","journal-title":"Management Science"},{"issue":"1","key":"111_CR57","doi-asserted-by":"crossref","first-page":"40","DOI":"10.1177\/0092070305281619","volume":"34","author":"D Kim","year":"2006","unstructured":"Kim D, Cavusgil ST, Calantone RJ (2006) Information system innovations and supply chain management: channel relationships and firm performance. Journal of the Academy of Marketing Science 34(1):40\u201354","journal-title":"Journal of the Academy of Marketing Science"},{"key":"111_CR58","unstructured":"Ko M, Bryson KM (2002) A\u00a0regression tree based exploration of the impact of information technology investments on firm level productivity. In: Proc European conference on information systems"},{"issue":"1","key":"111_CR59","doi-asserted-by":"crossref","first-page":"43","DOI":"10.1111\/j.1365-2575.2004.00160.x","volume":"14","author":"M Ko","year":"2004","unstructured":"Ko M, Osei-Bryson KM (2004) Using regression splines to assess the impact of information technology investments on productivity in the health care industry. Information Systems Journal 14(1):43\u201363","journal-title":"Information Systems Journal"},{"issue":"1","key":"111_CR60","doi-asserted-by":"crossref","first-page":"23","DOI":"10.17705\/1jais.00147","volume":"9","author":"R Kohli","year":"2008","unstructured":"Kohli R, Grover V (2008) Business value of IT: an essay on expanding research directions to keep up with the times. Journal of the Association for Information Systems 9(1):23\u201339","journal-title":"Journal of the Association for Information Systems"},{"issue":"1","key":"111_CR61","doi-asserted-by":"crossref","first-page":"43","DOI":"10.1016\/S0378-7206(98)00075-5","volume":"35","author":"MF Li","year":"1999","unstructured":"Li MF, Ye LR (1999) Information technology and firm performance: linking with environmental, strategic and managerial contexts. Information & Management 35(1):43\u201351","journal-title":"Information & Management"},{"issue":"9","key":"111_CR62","doi-asserted-by":"crossref","first-page":"1799","DOI":"10.1080\/00207540500353889","volume":"44","author":"WT Lin","year":"2006","unstructured":"Lin WT, Shao BBM (2006b) Assessing the input effect on productive efficiency in production systems the value of information technology capital. International Journal of Production Research 44(9):1799\u20131819","journal-title":"International Journal of Production Research"},{"issue":"2","key":"111_CR63","doi-asserted-by":"crossref","first-page":"493","DOI":"10.1016\/j.dss.2005.10.011","volume":"42","author":"WT Lin","year":"2006","unstructured":"Lin WT, Shao BBM (2006a) The business value of information technology and inputs substitution: the productivity paradox revisited. Decision Support Systems 42(2):493\u2013507","journal-title":"Decision Support Systems"},{"key":"111_CR64","volume-title":"Information technology and the corporation of the 1990s: research studies","author":"GW Loveman","year":"1994","unstructured":"Loveman GW (1994) An assessment of the productivity impact of information technologies. In: Allen TJ, Scott-Morton MS (eds) Information technology and the corporation of the 1990s: research studies. Oxford University Press, Oxford"},{"issue":"1","key":"111_CR65","doi-asserted-by":"crossref","first-page":"97","DOI":"10.1080\/07421222.1993.11517992","volume":"10","author":"MA Mahmood","year":"1993","unstructured":"Mahmood MA, Mann GJ (1993) Measuring the organizational impact of information technology investment: an exploratory study. Journal of Management Information Systems 10(1):97\u2013122","journal-title":"Journal of Management Information Systems"},{"issue":"3","key":"111_CR66","doi-asserted-by":"crossref","first-page":"185","DOI":"10.1207\/s15327744joce1503_1","volume":"15","author":"MA Mahmood","year":"2005","unstructured":"Mahmood MA, Mann GJ (2005) Information technology investments and organizational productivity and performance: an empirical investigation. Journal of Organizational Computing and Electronic Commerce 15(3):185\u2013202","journal-title":"Journal of Organizational Computing and Electronic Commerce"},{"issue":"5","key":"111_CR67","doi-asserted-by":"crossref","first-page":"497","DOI":"10.1007\/BF03250814","volume":"43","author":"R Maier","year":"2001","unstructured":"Maier R, H\u00e4drich T (2001) Modell f\u00fcr die Erfolgsmessung von Wissensmanagementsystemen. WIRTSCHAFTSINFORMATIK 43(5):497\u2013509","journal-title":"WIRTSCHAFTSINFORMATIK"},{"issue":"5","key":"111_CR68","first-page":"142","volume":"59","author":"FW McFarlan","year":"1981","unstructured":"McFarlan FW (1981) Portfolio approach to information systems. Harvard Business Review 59(5):142\u2013150","journal-title":"Harvard Business Review"},{"issue":"2","key":"111_CR69","doi-asserted-by":"crossref","first-page":"283","DOI":"10.2307\/25148636","volume":"28","author":"N Melville","year":"2004","unstructured":"Melville N, Kraemer K, Gurbaxani V (2004) Review: information technology and organizational performance: an integrative model of IT business value. MIS Quarterly 28(2):283\u2013322","journal-title":"MIS Quarterly"},{"issue":"1","key":"111_CR70","doi-asserted-by":"crossref","first-page":"229","DOI":"10.1016\/j.dss.2006.09.009","volume":"43","author":"N Melville","year":"2007","unstructured":"Melville N, Gurbaxani V, Kraemer K (2007) The productivity impact of information technology across competitive regimes: the role of industry concentration and dynamism. Decision Support Systems 43(1):229\u2013242","journal-title":"Decision Support Systems"},{"issue":"1","key":"111_CR71","doi-asserted-by":"crossref","first-page":"83","DOI":"10.1287\/isre.11.1.83.11784","volume":"11","author":"NM Menon","year":"2000","unstructured":"Menon NM, Lee B, Eldenburg L (2000) Productivity of information systems in the healthcare industry. Information Systems Research 11(1):83\u201392","journal-title":"Information Systems Research"},{"issue":"2","key":"111_CR72","first-page":"135","volume":"52","author":"P Mertens","year":"1982","unstructured":"Mertens P, Anselst\u00e4tter R, Eckhardt T, Nickel R (1982) Betriebswirtschaftliche Nutzeffekte und Sch\u00e4den der EDV \u2013 Ergebnisse des NSI-Projektes. Zeitschrift f\u00fcr Betriebswirtschaft 52(2):135\u2013154","journal-title":"Zeitschrift f\u00fcr Betriebswirtschaft"},{"issue":"1","key":"111_CR73","doi-asserted-by":"crossref","first-page":"140","DOI":"10.1287\/isre.1080.0186","volume":"20","author":"N Mittal","year":"2009","unstructured":"Mittal N, Nault BR (2009) Investments in information technology: indirect effects and information technology intensity. Information Systems Research 20(1):140\u2013154","journal-title":"Information Systems Research"},{"issue":"2","key":"111_CR74","doi-asserted-by":"crossref","first-page":"223","DOI":"10.2307\/248847","volume":"12","author":"A Money","year":"1988","unstructured":"Money A, Tromp D, Wegner T (1988) The quantification of decision support benefits within the context of value analysis. MIS Quarterly 12(2):223\u2013236","journal-title":"MIS Quarterly"},{"issue":"6","key":"111_CR75","doi-asserted-by":"crossref","first-page":"568","DOI":"10.1016\/j.im.2007.05.005","volume":"44","author":"P Neirotti","year":"2007","unstructured":"Neirotti P, Paolucci E (2007) Assessing the strategic value of information technology: an analysis on the insurance sector. Information & Management 44(6):568\u2013582","journal-title":"Information & Management"},{"issue":"4","key":"111_CR76","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1257\/jep.14.4.3","volume":"14","author":"SD Oliner","year":"2000","unstructured":"Oliner SD, Sichel DE (2000) The resurgence of growth in the late 1990s: is information technology the story? Journal of Economic Perspectives 14(4):3\u201322","journal-title":"Journal of Economic Perspectives"},{"issue":"2","key":"111_CR77","doi-asserted-by":"crossref","first-page":"121","DOI":"10.1287\/isre.12.2.121.9700","volume":"12","author":"WJ Orlikowski","year":"2001","unstructured":"Orlikowski WJ, Iacono CS (2001) Desperately seeking the \u2018IT\u2019 in IT research. A call to theorizing the IT artifact. Information Systems Research 12(2):121\u2013134","journal-title":"Information Systems Research"},{"issue":"4","key":"111_CR78","doi-asserted-by":"crossref","first-page":"403","DOI":"10.1057\/ejis.2008.34","volume":"17","author":"G Pare","year":"2008","unstructured":"Pare G, Bourdeau S, Marsan J, Nach H, Shuraida S (2008) Re-examining the causal structure of information technology impact research. European Journal of Information Systems 17(4):403\u2013416","journal-title":"European Journal of Information Systems"},{"issue":"4","key":"111_CR79","doi-asserted-by":"crossref","first-page":"747","DOI":"10.2307\/25148708","volume":"29","author":"G Piccoli","year":"2005","unstructured":"Piccoli G, Ives B (2005) Review: IT-dependent strategic initiatives and sustained competitive advantage: a review and synthesis of the literature. MIS Quarterly 29(4):747\u2013776","journal-title":"MIS Quarterly"},{"key":"111_CR80","unstructured":"Poston R, Grabski S (2000) The impact of enterprise resource planning systems on firm performance. In: Proc international conference on information systems"},{"issue":"1","key":"111_CR81","first-page":"54","volume":"40","author":"I Potthof","year":"1998","unstructured":"Potthof I (1998) Empirische Studien zum wirtschaftlichen Erfolg der Informationsverarbeitung. WIRTSCHAFTSINFORMATIK 40(1):54\u201365","journal-title":"WIRTSCHAFTSINFORMATIK"},{"issue":"7","key":"111_CR82","doi-asserted-by":"crossref","first-page":"89","DOI":"10.1145\/256175.256191","volume":"40","author":"A Rai","year":"1997","unstructured":"Rai A, Patnayakuni R, Patnayakuni N (1997) Technology investment and business performance. Communications of the ACM 40(7):89\u201397","journal-title":"Communications of the ACM"},{"issue":"4","key":"111_CR83","doi-asserted-by":"crossref","first-page":"237","DOI":"10.1080\/07421222.2005.11045820","volume":"21","author":"T Ravichandran","year":"2005","unstructured":"Ravichandran T, Lertwongsatien C (2005) Effect of information systems resources and capabilities on firm performance: a resource-based perspective. Journal of Management Information Systems 21(4):237\u2013276","journal-title":"Journal of Management Information Systems"},{"issue":"4","key":"111_CR84","doi-asserted-by":"crossref","first-page":"205","DOI":"10.2753\/MIS0742-1222250407","volume":"25","author":"T Ravichandran","year":"2009","unstructured":"Ravichandran T, Liu Y, Han S, Hasan I (2009) Diversification and firm performance: exploring the moderating effects of information technology spending. Journal of Management Information Systems 25(4):205\u2013240","journal-title":"Journal of Management Information Systems"},{"key":"111_CR85","unstructured":"Roach SS (1987) America\u2019s technology dilemma: a profile of the information economy. Morgan Stanley, Special Economic Study"},{"issue":"2","key":"111_CR86","first-page":"82","volume":"39","author":"SS Roach","year":"1991","unstructured":"Roach SS (1991) Services under siege: the restructuring imperative. Harvard Business Review 39(2):82\u201392","journal-title":"Harvard Business Review"},{"issue":"2","key":"111_CR87","first-page":"81","volume":"57","author":"JF Rockart","year":"1979","unstructured":"Rockart JF (1979) Chief executives define their own data needs. Harvard Business Review 57(2):81\u201393","journal-title":"Harvard Business Review"},{"issue":"1","key":"111_CR88","doi-asserted-by":"crossref","first-page":"53","DOI":"10.2308\/jis.2004.18.1.53","volume":"18","author":"JM Rose","year":"2004","unstructured":"Rose JM, Rose AM, Norman CS (2004) The evaluation of risky information technology investment decisions. Journal of Information Systems 18(1):53\u201366","journal-title":"Journal of Information Systems"},{"key":"111_CR89","volume-title":"Research in organizational behavior","author":"P Salipante","year":"1982","unstructured":"Salipante P, Notz W, Bigelow J (1982) A matrix approach to literature reviews. In: Staw BM, Cummings LL (eds) Research in organizational behavior. JAI Press, Greenwich"},{"issue":"1","key":"111_CR90","doi-asserted-by":"crossref","first-page":"125","DOI":"10.2307\/30036521","volume":"27","author":"R Santhanam","year":"2003","unstructured":"Santhanam R, Hartono E (2003) Issues in linking information technology capability to firm performance. MIS Quarterly 27(1):125\u2013153","journal-title":"MIS Quarterly"},{"issue":"4","key":"111_CR91","first-page":"307","volume":"32","author":"M Schumann","year":"1990","unstructured":"Schumann M (1990) Absch\u00e4tzung von Nutzeffekten zwischenbetrieblicher Informationsverarbeitung. WIRTSCHAFTSINFORMATIK 32(4):307\u2013319","journal-title":"WIRTSCHAFTSINFORMATIK"},{"issue":"2","key":"111_CR92","first-page":"167","volume":"35","author":"M Schumann","year":"1993","unstructured":"Schumann M (1993) Wirtschaftlichkeitsbeurteilung f\u00fcr IV-Systeme. WIRTSCHAFTSINFORMATIK 35(2):167\u2013178","journal-title":"WIRTSCHAFTSINFORMATIK"},{"issue":"3","key":"111_CR93","first-page":"1","volume":"2","author":"PB Seddon","year":"1999","unstructured":"Seddon PB, Patnayakuni R, Bowtell M (1999) Dimensions of information systems success. Communications of the AIS 2(3):1\u201361","journal-title":"Communications of the AIS"},{"issue":"3","key":"111_CR94","doi-asserted-by":"crossref","first-page":"521","DOI":"10.1287\/mnsc.1060.0670","volume":"53","author":"E Shih","year":"2007","unstructured":"Shih E, Kraemer KL, Dedrick J (2007) Determinants of country-level investment in information technology. Management Science 53(3):521\u2013528","journal-title":"Management Science"},{"issue":"3","key":"111_CR95","first-page":"171","volume":"1","author":"S Sircar","year":"1998","unstructured":"Sircar S, Turnbow JL, Bordoloi B (1998) The impact of information technology investments on firm performance: a review of the literature. The Journal of Engineering Valuation and Cost Analysis 1(3):171\u2013181","journal-title":"The Journal of Engineering Valuation and Cost Analysis"},{"issue":"4","key":"111_CR96","doi-asserted-by":"crossref","first-page":"69","DOI":"10.1080\/07421222.2000.11518266","volume":"16","author":"S Sircar","year":"2000","unstructured":"Sircar S, Turnbow JL, Bordoloi B (2000) A framework for assessing the relationship between information technology investments and firm performance. Journal of Management Information Systems 16(4):69\u201397","journal-title":"Journal of Management Information Systems"},{"key":"111_CR97","unstructured":"Soh C, Markus ML (1995) How IT creates business value: a\u00a0process theory synthesis. In: Proc 16th international conference on information systems, Amsterdam"},{"issue":"6","key":"111_CR98","first-page":"548","volume":"37","author":"E Stickel","year":"1995","unstructured":"Stickel E (1995) Wettbewerbsorientierte Informationssysteme und Produktivit\u00e4tsparadoxon. WIRTSCHAFTSINFORMATIK 37(6):548\u2013557","journal-title":"WIRTSCHAFTSINFORMATIK"},{"issue":"5","key":"111_CR99","doi-asserted-by":"crossref","first-page":"1559","DOI":"10.1257\/000282802762024638","volume":"92","author":"KJ Stiroh","year":"2002","unstructured":"Stiroh KJ (2002) Information technology and the US productivity revival: what do the industry data say? American Economic Review 92(5):1559\u20131576","journal-title":"American Economic Review"},{"issue":"2","key":"111_CR100","doi-asserted-by":"crossref","first-page":"255","DOI":"10.1111\/j.1468-0475.2007.00407.x","volume":"8","author":"K Stiroh","year":"2007","unstructured":"Stiroh K, Botsch M (2007) Information technology and productivity growth in the 2000s. German Economic Review 8(2):255\u2013280","journal-title":"German Economic Review"},{"issue":"2","key":"111_CR101","doi-asserted-by":"crossref","first-page":"103","DOI":"10.1016\/S0378-7206(00)00058-6","volume":"38","author":"T Stratopoulos","year":"2000","unstructured":"Stratopoulos T, Dehning B (2000) Does successful investment in information technology solve the productivity paradox? Information & Management 38(2):103\u2013117","journal-title":"Information & Management"},{"issue":"2","key":"111_CR102","doi-asserted-by":"crossref","first-page":"135","DOI":"10.1287\/isre.12.2.135.9698","volume":"12","author":"M Subramani","year":"2001","unstructured":"Subramani M, Walden E (2001) The impact of e-commerce announcements on the market value of firms. Information Systems Research 12(2):135\u2013154","journal-title":"Information Systems Research"},{"issue":"2","key":"111_CR103","doi-asserted-by":"crossref","first-page":"269","DOI":"10.1016\/S1047-8310(03)00025-7","volume":"14","author":"FW Swierczek","year":"2003","unstructured":"Swierczek FW, Shrestha PK (2003) Information technology and productivity: a comparison of Japanese and Asia-Pacific banks. The Journal of High Technology Management Research 14(2):269\u2013288","journal-title":"The Journal of High Technology Management Research"},{"issue":"2\u20133","key":"111_CR104","doi-asserted-by":"crossref","first-page":"236","DOI":"10.1504\/IJTM.2002.003054","volume":"24","author":"C Sylla","year":"2002","unstructured":"Sylla C, Wen HJ (2002) A conceptual framework for evaluation of information technology investments. International Journal of Technology Management 24(2\u20133):236\u2013261","journal-title":"International Journal of Technology Management"},{"issue":"1","key":"111_CR105","doi-asserted-by":"crossref","first-page":"85","DOI":"10.1287\/isre.9.1.85","volume":"9","author":"KY Tam","year":"1998","unstructured":"Tam KY (1998) The impact of information technology investments on firm performance and evaluation: evidence from newly industrialized economies. Information Systems Research 9(1):85\u201398","journal-title":"Information Systems Research"},{"issue":"2","key":"111_CR106","doi-asserted-by":"crossref","first-page":"17","DOI":"10.1080\/07421222.2001.11045685","volume":"18","author":"ME Thatcher","year":"2001","unstructured":"Thatcher ME, Oliver JR (2001) The impact of technology investments on a firm\u2019s production efficiency, product quality, and productivity. Journal of Management Information Systems 18(2):17\u201345","journal-title":"Journal of Management Information Systems"},{"issue":"3","key":"111_CR107","doi-asserted-by":"crossref","first-page":"268","DOI":"10.1287\/isre.1040.0029","volume":"15","author":"ME Thatcher","year":"2004","unstructured":"Thatcher ME, Pingry DE (2004) An economic model of product quality and IT value. Information Systems Research 15(3):268\u2013286","journal-title":"Information Systems Research"},{"issue":"4","key":"111_CR108","doi-asserted-by":"crossref","first-page":"363","DOI":"10.1007\/s11576-009-0181-y","volume":"51","author":"N Urbach","year":"2009","unstructured":"Urbach N, Smolnik S, Riempp G (2009) Der Stand der Forschung zur Erfolgsmessung von Informationssystemen \u2013 Eine Analyse vorhandener mehrdimensionaler Ans\u00e4tze. WIRTSCHAFTSINFORMATIK 51(4):363\u2013375","journal-title":"WIRTSCHAFTSINFORMATIK"},{"issue":"3","key":"111_CR109","doi-asserted-by":"crossref","first-page":"171","DOI":"10.1007\/BF03250934","volume":"46","author":"SG Walter","year":"2004","unstructured":"Walter SG, Spitta T (2004) Approaches to the ex-ante evaluation of investments into information systems. WIRTSCHAFTSINFORMATIK 46(3):171\u2013180","journal-title":"WIRTSCHAFTSINFORMATIK"},{"key":"111_CR110","unstructured":"Wan Z, Fang Y, Wade M (2007) The ten-year odyssey of the IS productivity paradox \u2013 a\u00a0citation analysis (1996\u20132006). In: Proc Americas conference on information systems, Keystone"},{"issue":"1","key":"111_CR111","first-page":"103","volume":"25","author":"RT Watson","year":"2001","unstructured":"Watson RT (2001) Introducing MISQ Review \u2013 a new department in MIS Quarterly. MIS Quarterly 25(1):103\u2013106","journal-title":"MIS Quarterly"},{"issue":"2","key":"111_CR112","first-page":"XIII","volume":"26","author":"J Webster","year":"2002","unstructured":"Webster J, Watson RT (2002) Analyzing the past to prepare for the future: writing a literature review. MIS Quarterly 26(2):XIII\u2013XXIII","journal-title":"MIS Quarterly"},{"issue":"4","key":"111_CR113","doi-asserted-by":"crossref","first-page":"247","DOI":"10.1007\/BF03254912","volume":"47","author":"A Wehrmann","year":"2005","unstructured":"Wehrmann A, Zimmermann S (2005) Integrierte Ex-ante-Rendite-\/Risikobewertung von IT Investitionen. WIRTSCHAFTSINFORMATIK 47(4):247\u2013257","journal-title":"WIRTSCHAFTSINFORMATIK"},{"issue":"4","key":"111_CR114","doi-asserted-by":"crossref","first-page":"234","DOI":"10.1007\/s11576-006-0055-5","volume":"48","author":"A Wehrmann","year":"2006","unstructured":"Wehrmann A, Heinrich B, Seifert F (2006) Quantitatives IT-Portfoliomanagement. WIRTSCHAFTSINFORMATIK 48(4):234\u2013245","journal-title":"WIRTSCHAFTSINFORMATIK"},{"issue":"4","key":"111_CR115","doi-asserted-by":"crossref","first-page":"307","DOI":"10.1287\/isre.3.4.307","volume":"3","author":"P Weill","year":"1992","unstructured":"Weill P (1992) The relationship between investment in information technology and firm performance: a\u00a0study of the valve manufacturing sector. Information Systems Research 3(4):307\u2013333","journal-title":"Information Systems Research"},{"issue":"1","key":"111_CR116","doi-asserted-by":"crossref","first-page":"3","DOI":"10.2307\/248694","volume":"13","author":"P Weill","year":"1989","unstructured":"Weill P, Olson M (1989) Managing investment in information technology: mini case examples and implications. MIS Quarterly 13(1):3\u201318","journal-title":"MIS Quarterly"},{"issue":"2","key":"111_CR117","doi-asserted-by":"crossref","first-page":"229","DOI":"10.1111\/j.1540-5915.1993.tb00473.x","volume":"24","author":"LA West","year":"1993","unstructured":"West LA, Courtney JF (1993) The information problems in organizations \u2013 a\u00a0research model for the value of information and information systems. Decision Sciences 24(2):229\u2013251","journal-title":"Decision Sciences"},{"key":"111_CR118","volume-title":"The handbook of research synthesis","author":"HD White","year":"1994","unstructured":"White HD (1994) Scientific communication and literature retrieval. In: Cooper HM, Hedges LV (eds) The handbook of research synthesis. Russell Sage Foundation, New York"},{"issue":"3","key":"111_CR119","doi-asserted-by":"crossref","first-page":"169","DOI":"10.1177\/026839629200700306","volume":"7","author":"D Wiseman","year":"1992","unstructured":"Wiseman D (1992) Information economics: a practical approach to valuing information systems. Journal of Information Technology 7(3):169","journal-title":"Journal of Information Technology"},{"key":"111_CR120","unstructured":"WITSA (2008) Global ICT spending tops $3.5 trillion: industry experiences subdued spending growth. http:\/\/www.witsa.org\/press\/Digital_Planet_Release_final.doc"},{"issue":"6","key":"111_CR121","first-page":"493","volume":"32","author":"E Zahn","year":"1990","unstructured":"Zahn E (1990) Informationstechnologie als Wettbewerbsfaktor. WIRTSCHAFTSINFORMATIK 32(6):493\u2013502","journal-title":"WIRTSCHAFTSINFORMATIK"},{"issue":"1","key":"111_CR122","doi-asserted-by":"crossref","first-page":"17","DOI":"10.1080\/07421222.2004.11045797","volume":"21","author":"K Zhu","year":"2004","unstructured":"Zhu K, Kraemer KL, Xu S, Dedrick J (2004) Information technology payoff in e-business environments: an international perspective on value creation of e-business in the financial services industry. Journal of Management Information Systems 21(1):17\u201354","journal-title":"Journal of Management Information Systems"}],"container-title":["Business & Information Systems Engineering"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s12599-010-0111-y.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s12599-010-0111-y\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s12599-010-0111-y","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,6,2]],"date-time":"2019-06-02T13:03:54Z","timestamp":1559480634000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s12599-010-0111-y"}},"subtitle":["What Literature Reviews Have Done"],"short-title":[],"issued":{"date-parts":[[2010,7,6]]},"references-count":122,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2010,8]]}},"alternative-id":["111"],"URL":"https:\/\/doi.org\/10.1007\/s12599-010-0111-y","relation":{},"ISSN":["1867-0202"],"issn-type":[{"value":"1867-0202","type":"electronic"}],"subject":[],"published":{"date-parts":[[2010,7,6]]}}}