{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,11,10]],"date-time":"2025-11-10T01:29:45Z","timestamp":1762738185097},"reference-count":42,"publisher":"Springer Science and Business Media LLC","issue":"1","license":[{"start":{"date-parts":[[2018,1,12]],"date-time":"2018-01-12T00:00:00Z","timestamp":1515715200000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Bus Inf Syst Eng"],"published-print":{"date-parts":[[2018,2]]},"DOI":"10.1007\/s12599-018-0517-5","type":"journal-article","created":{"date-parts":[[2018,1,12]],"date-time":"2018-01-12T08:20:50Z","timestamp":1515745250000},"page":"21-38","update-policy":"http:\/\/dx.doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":13,"title":["Process Modeling Recommender Systems"],"prefix":"10.1007","volume":"60","author":[{"given":"Michael","family":"Fellmann","sequence":"first","affiliation":[]},{"given":"Dirk","family":"Metzger","sequence":"additional","affiliation":[]},{"given":"Sven","family":"Jannaber","sequence":"additional","affiliation":[]},{"given":"Novica","family":"Zarvic","sequence":"additional","affiliation":[]},{"given":"Oliver","family":"Thomas","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2018,1,12]]},"reference":[{"key":"517_CR1","unstructured":"Blinn N, N\u00fcttgens M (2010) Empowering technical customer services with intelligent mobile applications: a contingency theory-based approach. In: Proceedings of the IFIP 8.2 Organizations and Society in Information Systems Pre-ICIS Workshop, St. Louis, Working Papers on Information Systems 10 (107)"},{"key":"517_CR2","doi-asserted-by":"publisher","first-page":"510","DOI":"10.1007\/978-3-642-00328-8_51","volume-title":"Business process management workshops","author":"M Born","year":"2009","unstructured":"Born M, Brelage C, Markovic I et al (2009) Auto-completion for executable business process models. Business process management workshops. Springer, Heidelberg, pp 510\u2013515"},{"key":"517_CR3","unstructured":"Clever N, Holler J, Shitkova M, Becker J (2013) Towards Auto-Suggested Process Modeling Prototypical Development of an Auto-Suggest Component for Process Modeling Tools. In: Proceedings of the 5th International Workshop on Enterprise Modeling and Information Systems Architectures, St. Gallen, pp 133\u2013145"},{"key":"517_CR4","unstructured":"Fellmann M, Heitmann C, Metzger D, Nobbe L, Thomas O (2015a) TKD 4.0 \u2013 Klassifikation, Einordnung und Bewertung der Einsatzpotenziale von Augmented-Reality-Anwendungen f\u00fcr den Technischen Kundendienst. In: Thomas O (ed): Living Lab Business Process Management Research Report No. 10, Osnabr\u00fcck"},{"key":"517_CR5","unstructured":"Fellmann M, Zarvic N, Metzger D, Koschmider A (2015b) Requirements catalog for business process modeling recommender systems. In: Thomas O, Teuteberg F (eds) Proceedings of the 12th International Conference on Wirtschaftsinformatik, Osnabr\u00fcck, pp 393-407"},{"key":"517_CR6","doi-asserted-by":"crossref","unstructured":"Fellmann M, Metzger D, Thomas O (2016) Data model development for process modeling recommender systems. In: 9th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling, LNBIP 267, Sk\u00f6vde, pp 87\u2013101","DOI":"10.1007\/978-3-319-48393-1_7"},{"issue":"10","key":"517_CR7","doi-asserted-by":"publisher","first-page":"1355","DOI":"10.1109\/TVCG.2010.245","volume":"17","author":"S Henderson","year":"2011","unstructured":"Henderson S, Feiner S (2011) Exploring the benefits of augmented reality documentation for maintenance and repair. IEEE Trans Vis Comput Graphics 17(10):1355\u20131368. https:\/\/doi.org\/10.1109\/TVCG.2010.245","journal-title":"IEEE Trans Vis Comput Graphics"},{"key":"517_CR8","doi-asserted-by":"crossref","unstructured":"Hornung T, Koschmider A, Lausen G (2008) Recommendation based process modeling support: method and user experience. In: Li Q, Spaccapietra S, Yu E, Oliv\u00e9 A (eds) Conceptual modeling - ER 2008. Lecture notes in computer science, vol 5231. Springer, Heidelberg","DOI":"10.1007\/978-3-540-87877-3_20"},{"key":"517_CR9","doi-asserted-by":"publisher","unstructured":"Jannaber S, Zobel B, Riehle DM, et al (2017) Development of a domain-specific language for run-time process modelling \u2013 making use of wearables in BPM. In: Eibl M, Gaedke M (eds) Informatik. https:\/\/doi.org\/10.18420\/in2017_85","DOI":"10.18420\/in2017_85"},{"key":"517_CR10","volume-title":"Recommender systems: an introduction","author":"D Jannach","year":"2011","unstructured":"Jannach D (2011) Recommender systems: an introduction. Cambridge University Press, New York"},{"key":"517_CR11","doi-asserted-by":"publisher","first-page":"76","DOI":"10.1007\/978-3-642-32273-0_7","volume-title":"E-commerce and web technologies","author":"D Jannach","year":"2012","unstructured":"Jannach D, Zanker M, Ge M, Gr\u00f6ning M (2012) Recommender systems in computer science and information systems \u2013 a landscape of research. In: Huemer C, Lops P (eds) E-commerce and web technologies. Springer, Heidelberg, pp 76\u201387"},{"key":"517_CR12","unstructured":"Koschmider A (2007) \u00c4hnlichkeitsbasierte Modellierungsunterst\u00fctzung f\u00fcr Gesch\u00e4ftsprozesse. Universit\u00e4t Karlsruhe, Fakult\u00e4t f\u00fcr Wirtschaftswissenschaften, PhD thesis. KITopen ID 1000007208"},{"issue":"6","key":"517_CR13","doi-asserted-by":"publisher","first-page":"483","DOI":"10.1016\/j.datak.2011.02.002","volume":"70","author":"A Koschmider","year":"2011","unstructured":"Koschmider A, Hornung T, Oberweis A (2011) Recommendation-based editor for business process modeling. Data Knowl Eng 70(6):483\u2013503. https:\/\/doi.org\/10.1016\/j.datak.2011.02.002","journal-title":"Data Knowl Eng"},{"key":"517_CR14","doi-asserted-by":"crossref","first-page":"551","DOI":"10.1145\/2642937.2642949","volume-title":"Proceedings of the 29th ACM\/IEEE International Conference on Automated Software Engineering","author":"T Kuschke","year":"2014","unstructured":"Kuschke T, M\u00e4der P (2014) Pattern-based auto-completion of UML modeling activities. In: Proceedings of the 29th ACM\/IEEE International Conference on Automated Software Engineering. ACM, New York, pp 551\u2013556"},{"key":"517_CR15","volume-title":"Software requirements: styles and techniques","author":"S Lauesen","year":"2002","unstructured":"Lauesen S (2002) Software requirements: styles and techniques. Pearson Education, London"},{"key":"517_CR16","doi-asserted-by":"crossref","unstructured":"Lerchner H, Stary C (2016) Model while you work: towards effective and playful acquisition of stakeholder processes. In: Proceedings of the 8th International Conference on Subject-oriented Business Process Management. ACM, New York, pp 1-10","DOI":"10.1145\/2882879.2882890"},{"issue":"1","key":"517_CR17","doi-asserted-by":"publisher","first-page":"502","DOI":"10.1109\/TII.2013.2258677","volume":"10","author":"Y Li","year":"2014","unstructured":"Li Y, Cao B, Xu L et al (2014) An efficient recommendation method for improving business process modeling. IEEE Trans Ind Inform 10(1):502\u2013513. https:\/\/doi.org\/10.1109\/TII.2013.2258677","journal-title":"IEEE Trans Ind Inform"},{"issue":"3","key":"517_CR18","doi-asserted-by":"publisher","first-page":"198","DOI":"10.1057\/jit.2012.14","volume":"27","author":"J Luftman","year":"2012","unstructured":"Luftman J, Zadeh HS, Derksen B et al (2012) Key information technology and management issues 2011\u20132012: an international study. J Inf Technol 27(3):198\u2013212. https:\/\/doi.org\/10.1057\/jit.2012.14","journal-title":"J Inf Technol"},{"issue":"4","key":"517_CR19","doi-asserted-by":"publisher","first-page":"354","DOI":"10.1057\/jit.2013.22","volume":"28","author":"J Luftman","year":"2013","unstructured":"Luftman J, Zadeh HS, Derksen B et al (2013) Key information technology and management issues 2012\u20132013: an international study. J Inf Technol 28(4):354\u2013366. https:\/\/doi.org\/10.1057\/jit.2013.22","journal-title":"J Inf Technol"},{"key":"517_CR20","doi-asserted-by":"crossref","unstructured":"Matijacic M, Fellmann M, \u00d6zcan D, et al (2013) Elicitation and consolidation of requirements for mobile technical customer services support systems \u2013 a multi-method approach. In: Proceedings of the 34th International Conference on Information Systems. Milan","DOI":"10.1007\/978-3-642-40276-0_24"},{"key":"517_CR21","doi-asserted-by":"publisher","first-page":"322","DOI":"10.1007\/978-3-642-04425-0_24","volume-title":"Model driven engineering languages and systems","author":"S Mazanek","year":"2009","unstructured":"Mazanek S, Minas M (2009) Business process models as a showcase for syntax-based assistance in diagram editors. In: Sch\u00fcrr A, Selic B (eds) Model driven engineering languages and systems. Springer, Heidelberg, pp 322\u2013336"},{"key":"517_CR22","doi-asserted-by":"crossref","unstructured":"Mazanek S, Maier S, Minas M (2008) Auto-completion for diagram editors based on graph grammars. In: IEEE Symposium on visual languages and human-centric computing, pp 242\u2013245","DOI":"10.1109\/VLHCC.2008.4639094"},{"key":"517_CR23","first-page":"829","volume-title":"Encyclopedia of machine learning","author":"P Melville","year":"2010","unstructured":"Melville P, Sindhwani V (2010) Recommender systems. In: Sammut C, Webb GI (eds) Encyclopedia of machine learning. Springer, New York, pp 829\u2013838"},{"key":"517_CR24","doi-asserted-by":"publisher","first-page":"193","DOI":"10.1007\/978-3-658-16262-7_9","volume-title":"Smart service engineering","author":"D Metzger","year":"2017","unstructured":"Metzger D, Niem\u00f6ller C, Berkemeier L et al (2017) Vom Techniker zum Modellierer \u2013 Konzeption und Entwicklung eines Smart Glasses Systems zur Laufzeitmodellierung von Dienstleistungsprozessen. In: Thomas O, N\u00fcttgens M, Fellmann M (eds) Smart service engineering. Springer Fachmedien, Wiesbaden, pp 193\u2013213"},{"key":"517_CR25","doi-asserted-by":"crossref","unstructured":"Nielen A, K\u00f6lter D, M\u00fctze-Niew\u00f6hner S, Karla J, Schlick CM (2011) An empirical analysis of human performance and error in process model development. In: Jeusfeld M, Delcambre L, Ling TW (eds) Conceptual modeling \u2013 ER 2011. Lecture notes in computer science, vol 6998. Springer, Heidelberg","DOI":"10.1007\/978-3-642-24606-7_42"},{"key":"517_CR26","unstructured":"Niem\u00f6ller C, Metzger D, Fellmann M, et al (2016) Shaping the future of mobile service support systems\u2013ex-ante evaluation of smart glasses in technical customer service processes. In: Mayr, HC, Pinzger, M, (eds): Informatik von Menschen f\u00fcr Menschen (Informatik 2016) (LNI 259), Klagenfurt, pp 753-770"},{"key":"517_CR27","unstructured":"Niem\u00f6ller C, Zobel B, Berkemeier L, et al (2017) Sind Smart Glasses die Zukunft der Digitalisierung von Arbeitsprozessen? Explorative Fallstudien zuk\u00fcnftiger Einsatzszenarien in der Logistik. In: Leimeister JM, Brenner W (eds): Proceedings of the 13th International Conference on Wirtschaftsinformatik, St. Gallen, pp 410-424"},{"key":"517_CR28","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/978-0-387-85820-3","volume-title":"recommender systems handbook","author":"F Ricci","year":"2011","unstructured":"Ricci F, Rokach L, Shapira B (2011) Introduction to recommender systems handbook. In: Ricci F, Rokach L, Shapira B, Kantor PB (eds) recommender systems handbook. Springer, Boston, pp 1\u201335"},{"key":"517_CR29","unstructured":"Richardson C, Miers D (2013) The Forrester Wave\u2122: business process management suites. Forrester Research"},{"issue":"2","key":"517_CR30","doi-asserted-by":"publisher","first-page":"120","DOI":"10.1007\/s11576-006-0026-x","volume":"48","author":"K Sarshar","year":"2006","unstructured":"Sarshar K, Weber M, Loos P (2006) Einsatz der Informationsmodellierung bei der Einf\u00fchrung betrieblicher Standardsoftware: Eine empirische Untersuchung bei Energieversorgerunternehmen. Wirtschaftsinformatik 48(2):120\u2013127","journal-title":"Wirtschaftsinformatik"},{"issue":"2","key":"517_CR31","doi-asserted-by":"publisher","first-page":"109","DOI":"10.1177\/0037549709340530","volume":"86","author":"S Sen","year":"2010","unstructured":"Sen S, Baudry B, Vangheluwe H (2010) Towards domain-specific model editors with automatic model completion. Simul 86(2):109\u2013126. https:\/\/doi.org\/10.1177\/0037549709340530","journal-title":"Simul"},{"key":"517_CR32","doi-asserted-by":"crossref","first-page":"158","DOI":"10.1007\/978-3-642-12814-1_14","volume-title":"Proceedings of the 13th international conference on business information systems","author":"K Shahzad","year":"2010","unstructured":"Shahzad K, Elias M, Johannesson P (2010) Requirements for a business process model repository: a stakeholders\u2019 perspective. In: Abramowicz W, Tolksdorf R (eds) Proceedings of the 13th international conference on business information systems. Springer, Heidelberg, pp 158\u2013170"},{"issue":"4","key":"517_CR33","doi-asserted-by":"publisher","first-page":"386","DOI":"10.1162\/pres.1997.6.4.386","volume":"6","author":"T Starner","year":"1997","unstructured":"Starner T, Mann S, Rhodes B et al (1997) Augmented reality through wearable computing. Presence Teleoper Virtual Environ 6(4):386\u2013398","journal-title":"Presence Teleoper Virtual Environ"},{"key":"517_CR34","unstructured":"Thomas O (2005) Understanding the term reference model in information systems research: history, literature analysis and explanation. In: Business Process Management Workshops. Springer, Heidelberg, pp 484\u2013496"},{"key":"517_CR35","volume-title":"Management von Referenzmodellen: Entwurf und Realisierung eines Informationssystems zur Entwicklung und Anwendung von Referenzmodellen","author":"O Thomas","year":"2006","unstructured":"Thomas O (2006) Management von Referenzmodellen: Entwurf und Realisierung eines Informationssystems zur Entwicklung und Anwendung von Referenzmodellen. Logos, Berlin"},{"issue":"6","key":"517_CR36","doi-asserted-by":"publisher","first-page":"438","DOI":"10.1007\/s12599-009-0078-8","volume":"1","author":"O Thomas","year":"2009","unstructured":"Thomas O, Fellmann M (2009) Semantic process modeling \u2013 design and implementation of an ontology-based representation of business processes. Bus Inf Syst Eng 1(6):438\u2013451","journal-title":"Bus Inf Syst Eng"},{"key":"517_CR37","unstructured":"vom Brocke J, Simons A, Niehaves B, et al (2009) Reconstructing the giant: on the importance of rigour in documenting the literature search process. In: Proceedings of the 17th European Conference on Information Systems, Verona, pp 2206\u20132217"},{"issue":"3","key":"517_CR38","doi-asserted-by":"publisher","first-page":"438","DOI":"10.1016\/j.datak.2008.05.001","volume":"66","author":"B Weber","year":"2008","unstructured":"Weber B, Reichert M, Rinderle-Ma S (2008) Change patterns and change support features \u2013 enhancing flexibility in process-aware information systems. Data Knowl Eng 66(3):438\u2013466. https:\/\/doi.org\/10.1016\/j.datak.2008.05.001","journal-title":"Data Knowl Eng"},{"issue":"2","key":"517_CR39","first-page":"xiii","volume":"26","author":"J Webster","year":"2002","unstructured":"Webster J, Watson RT (2002) Analyzing the past to prepare for the future: writing a literature review. MIS Q 26(2):xiii\u2013xxiii","journal-title":"MIS Q"},{"key":"517_CR40","first-page":"30","volume-title":"Proceedings of the 14th international conference on business information systems","author":"K Wieloch","year":"2011","unstructured":"Wieloch K, Filipowska A, Kaczmarek M (2011) Autocompletion for business process modelling. In: Abramowicz W (ed) Proceedings of the 14th international conference on business information systems. Springer, Heidelberg, pp 30\u201340"},{"key":"517_CR41","doi-asserted-by":"publisher","first-page":"301","DOI":"10.1007\/978-3-642-13051-9_25","volume-title":"Enterprise, business-process and information systems modeling: proceedings of the 11th international workshop, and 15th international conference, CAiSE 2010, Hammamet","author":"I Wilmont","year":"2010","unstructured":"Wilmont I, Brinkkemper S, Weerd I, Hoppenbrouwers S (2010) Exploring intuitive modelling behaviour. In: Bider I, Halpin T, Krogstie J et al (eds) Enterprise, business-process and information systems modeling: proceedings of the 11th international workshop, and 15th international conference, CAiSE 2010, Hammamet. Springer, Heidelberg, pp 301\u2013313"},{"key":"517_CR42","doi-asserted-by":"crossref","unstructured":"zur Muehlen M, Recker J, Indulska M (2007) Sometimes less is more: are process modeling languages overly complex? In: 11th International IEEE EDOC Conference Workshop, pp 197\u2013204","DOI":"10.1109\/EDOCW.2007.30"}],"container-title":["Business &amp; Information Systems Engineering"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s12599-018-0517-5\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s12599-018-0517-5.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s12599-018-0517-5.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,8,12]],"date-time":"2022-08-12T10:00:34Z","timestamp":1660298434000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s12599-018-0517-5"}},"subtitle":["A Generic Data Model and Its Application to a Smart Glasses-based Modeling Environment"],"short-title":[],"issued":{"date-parts":[[2018,1,12]]},"references-count":42,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2018,2]]}},"alternative-id":["517"],"URL":"https:\/\/doi.org\/10.1007\/s12599-018-0517-5","relation":{},"ISSN":["2363-7005","1867-0202"],"issn-type":[{"value":"2363-7005","type":"print"},{"value":"1867-0202","type":"electronic"}],"subject":[],"published":{"date-parts":[[2018,1,12]]},"assertion":[{"value":"1 March 2017","order":1,"name":"received","label":"Received","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"4 October 2017","order":2,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"12 January 2018","order":3,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}}]}}