{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,22]],"date-time":"2026-07-22T23:07:53Z","timestamp":1784761673217,"version":"3.55.0"},"reference-count":9,"publisher":"Springer Science and Business Media LLC","issue":"4","license":[{"start":{"date-parts":[[2018,5,14]],"date-time":"2018-05-14T00:00:00Z","timestamp":1526256000000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Bus Inf Syst Eng"],"published-print":{"date-parts":[[2018,8]]},"DOI":"10.1007\/s12599-018-0542-4","type":"journal-article","created":{"date-parts":[[2018,5,14]],"date-time":"2018-05-14T09:05:31Z","timestamp":1526288731000},"page":"269-272","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":531,"title":["Robotic Process Automation"],"prefix":"10.1007","volume":"60","author":[{"given":"Wil M. P.","family":"van der Aalst","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Martin","family":"Bichler","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Armin","family":"Heinzl","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"297","published-online":{"date-parts":[[2018,5,14]]},"reference":[{"key":"542_CR1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-66963-2_7","author":"S Aguirre","year":"2017","unstructured":"Aguirre S, Rodriguez A (2017) Automation of a business process using robotic process automation (RPA): a case study. Appl Comput Sci Eng Commun Comput Inf Sci. https:\/\/doi.org\/10.1007\/978-3-319-66963-2_7","journal-title":"Appl Comput Sci Eng Commun Comput Inf Sci"},{"key":"542_CR2","volume-title":"Who minds the bots? Why organisations need to consider risks related to Robotic Process Automation","author":"S Chandler","year":"2017","unstructured":"Chandler S, Power C, Fulton M, van Nueten N (2017) Who minds the bots? Why organisations need to consider risks related to Robotic Process Automation. PricewaterhouseCoopers, London"},{"key":"542_CR3","unstructured":"Kerremans M (2018) Gartner market guide for process mining. Report G00353970. Gartner"},{"key":"542_CR4","unstructured":"Kirchmer M (2017) Robotic process automation \u2013 pragmatic solution or dangerous illusion? bpm-d.com\/bpm-d-exhibiting-at-btoes-2\/. Accessed 22 April 2018"},{"key":"542_CR5","volume-title":"The Forrester wave: robotic process automation: the 12 providers that matter most and how they stack up","author":"C Clair Le","year":"2017","unstructured":"Le Clair C (2017) The Forrester wave: robotic process automation: the 12 providers that matter most and how they stack up. Forrester, Cambridge"},{"key":"542_CR6","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-03121-2","volume-title":"Modern business process automation: YAWL and its support environment","author":"AHM Hofstede ter","year":"2010","unstructured":"ter Hofstede AHM, van der Aalst WMP, Adams M, Russell N (2010) Modern business process automation: YAWL and its support environment. Springer, Heidelberg"},{"key":"542_CR7","unstructured":"Tornbohm C (2017) Gartner market guide for robotic process automation software. Report G00319864. Gartner"},{"key":"542_CR8","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-662-49851-4","volume-title":"Process mining: data science in action","author":"WMP Aalst van der","year":"2016","unstructured":"van der Aalst WMP (2016) Process mining: data science in action. Springer, Heidelberg"},{"key":"542_CR9","doi-asserted-by":"crossref","DOI":"10.7551\/mitpress\/7301.001.0001","volume-title":"Workflow management: models, methods, and systems","author":"WMP Aalst van der","year":"2002","unstructured":"van der Aalst WMP, van Hee KM (2002) Workflow management: models, methods, and systems. MIT Press, Cambridge"}],"container-title":["Business & Information Systems Engineering"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s12599-018-0542-4\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s12599-018-0542-4.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s12599-018-0542-4.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,7,6]],"date-time":"2024-07-06T19:02:10Z","timestamp":1720292530000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s12599-018-0542-4"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018,5,14]]},"references-count":9,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2018,8]]}},"alternative-id":["542"],"URL":"https:\/\/doi.org\/10.1007\/s12599-018-0542-4","relation":{},"ISSN":["2363-7005","1867-0202"],"issn-type":[{"value":"2363-7005","type":"print"},{"value":"1867-0202","type":"electronic"}],"subject":[],"published":{"date-parts":[[2018,5,14]]},"assertion":[{"value":"14 May 2018","order":1,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}}]}}