{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,30]],"date-time":"2026-07-30T06:05:29Z","timestamp":1785391529053,"version":"3.55.0"},"reference-count":48,"publisher":"Springer Science and Business Media LLC","issue":"4","license":[{"start":{"date-parts":[[2018,5,25]],"date-time":"2018-05-25T00:00:00Z","timestamp":1527206400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Bus Inf Syst Eng"],"published-print":{"date-parts":[[2018,8]]},"DOI":"10.1007\/s12599-018-0544-2","type":"journal-article","created":{"date-parts":[[2018,5,25]],"date-time":"2018-05-25T12:51:25Z","timestamp":1527252685000},"page":"357-366","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":81,"title":["Future Work and Enterprise Systems"],"prefix":"10.1007","volume":"60","author":[{"given":"Jan","family":"vom Brocke","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Wolfgang","family":"Maa\u00df","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Peter","family":"Buxmann","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Alexander","family":"Maedche","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Jan Marco","family":"Leimeister","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"G\u00fcnter","family":"Pecht","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"297","published-online":{"date-parts":[[2018,5,25]]},"reference":[{"issue":"2","key":"544_CR1","first-page":"72","volume":"14","author":"S Alter","year":"2013","unstructured":"Alter S (2013) Work system theory: overview of core concepts, extensions, and challenges for the future. Bus Anal Inf Syst 14(2):72","journal-title":"Bus Anal Inf Syst"},{"issue":"4","key":"544_CR2","doi-asserted-by":"publisher","first-page":"105","DOI":"10.1609\/aimag.v35i4.2513","volume":"35","author":"S Amershi","year":"2014","unstructured":"Amershi S, Cakmak M, Knox WB, Kulezsa T (2014) Power to the people: the role of humans in interactive machine learning. AI Mag 35(4):105\u2013120","journal-title":"AI Mag"},{"issue":"4","key":"544_CR3","doi-asserted-by":"publisher","first-page":"11","DOI":"10.2307\/249019","volume":"1","author":"R Bostrom","year":"1977","unstructured":"Bostrom R, Heinen J (1977) MIS problems and failures: a socio-technical perspective, part II: the application of socio-technical theory. MIS Q 1(4):11\u201328","journal-title":"MIS Q"},{"key":"544_CR4","volume-title":"The second machine age: work, progress, and prosperity in a time of brilliant technologies","author":"E Brynjolfsson","year":"2014","unstructured":"Brynjolfsson E, McAfee A (2014) The second machine age: work, progress, and prosperity in a time of brilliant technologies. Norton, New York"},{"issue":"2","key":"544_CR5","doi-asserted-by":"publisher","first-page":"130","DOI":"10.1057\/jit.2016.9","volume":"31","author":"J Choudrie","year":"2016","unstructured":"Choudrie J, Zamani ED (2016) Understanding individual user resistance and workarounds of enterprise social networks: the case of Service Ltd. J Inf Technol 31(2):130\u2013151","journal-title":"J Inf Technol"},{"issue":"5","key":"544_CR6","doi-asserted-by":"publisher","first-page":"177","DOI":"10.1257\/aer.p20161002","volume":"106","author":"J Cramer","year":"2016","unstructured":"Cramer J, Krueger AB (2016) Disruptive change in the taxi business: the case of Uber. Am Econ Rev 106(5):177\u2013182","journal-title":"Am Econ Rev"},{"key":"544_CR7","unstructured":"Dreischmeier R, Close K, Trichet P (2015) The digital imperative. bcg perspectives. The Boston Consulting Group Inc. \n                    http:\/\/image-src.bcg.com\/Images\/The_Digital_Imperative_Mar_2015_tcm9-80124.pdf\n                    \n                  . Accessed 25 Mar 2018"},{"issue":"4","key":"544_CR8","doi-asserted-by":"publisher","first-page":"281","DOI":"10.1007\/s12599-016-0438-0","volume":"58","author":"D Durward","year":"2016","unstructured":"Durward D, Blohm I, Leimeister JM (2016) Crowd work. Bus Inf Syst Eng 58(4):281\u2013286","journal-title":"Bus Inf Syst Eng"},{"issue":"2","key":"544_CR10","doi-asserted-by":"publisher","first-page":"143","DOI":"10.1007\/s13347-014-0166-7","volume":"27","author":"L Floridi","year":"2014","unstructured":"Floridi L (2014) Technological unemployment, leisure occupation, and the human project. Philos Technol 27(2):143\u2013150","journal-title":"Philos Technol"},{"issue":"1","key":"544_CR11","doi-asserted-by":"publisher","first-page":"102","DOI":"10.1111\/jcc4.12034","volume":"19","author":"JL Gibbs","year":"2013","unstructured":"Gibbs JL, Rozaidi NA, Eisenberg J (2013) Overcoming the \u201cideology of openness\u201d: probing the affordances of social media for organizational knowledge sharing. J Comput Mediat Commun 19(1):102\u2013120","journal-title":"J Comput Mediat Commun"},{"key":"544_CR101","unstructured":"Gnewuch U, Morana S, Maedche A (2017) Towards designing cooperative and social conversational agents for customer service. In: Proceedings of the 38th International Conference on Information Systems (ICIS), Seoul, ROK, December 10-13, 2017"},{"key":"544_CR12","volume-title":"What matters now: How to win in a world of relentless change, ferocious competition, and unstoppable innovation","author":"G Hamel","year":"2012","unstructured":"Hamel G (2012) What matters now: How to win in a world of relentless change, ferocious competition, and unstoppable innovation. Jossey-Bass, San Francisco"},{"key":"544_CR13","doi-asserted-by":"publisher","DOI":"10.1007\/978-0-387-21606-5","volume-title":"The elements of statistical learning","author":"T Hastie","year":"2001","unstructured":"Hastie T, Tibshirani R, Friedman J (2001) The elements of statistical learning. Springer, New York"},{"issue":"12","key":"544_CR14","doi-asserted-by":"publisher","first-page":"2825","DOI":"10.1287\/mnsc.2014.2125","volume":"61","author":"Y Huang","year":"2015","unstructured":"Huang Y, Singh PV, Ghose A (2015) A structural model of employee behavioral dynamics in enterprise social media. Manag Sci 61(12):2825\u20132844","journal-title":"Manag Sci"},{"key":"544_CR15","unstructured":"IDC (2017) FutureScape: Worldwide IT industry 2017 prediction. \n                    https:\/\/www.idc.com\/getdoc.jsp?containerId=US41883016\n                    \n                  . Accessed 22 Apr 2018"},{"key":"544_CR16","unstructured":"Kagermann H et al (2013) Umsetzungsempfehlungen f\u00fcr das Zukunftsprojekt Industrie 4.0: Deutschlands Zukunft als Produktionsstandort sichern; Abschlussbericht des Arbeitskreises Industrie 4.0. \n                    https:\/\/www.bmbf.de\/files\/Umsetzungsempfehlungen_Industrie4_0.pdf\n                    \n                  . Accessed 8 May 2018"},{"key":"544_CR17","unstructured":"Knop N, Durward D, Blohm I (2017) How to design an internal crowdsourcing system. In: International conference on information systems, Seoul"},{"issue":"6","key":"544_CR18","doi-asserted-by":"publisher","first-page":"699","DOI":"10.1057\/ejis.2012.18","volume":"21","author":"H Koch","year":"2012","unstructured":"Koch H, Gonzalez E, Leidner D (2012) Bridging the work\/social divide: the emotional response to organizational social networking sites. Eur J Inf Syst 21(6):699\u2013717","journal-title":"Eur J Inf Syst"},{"key":"544_CR19","unstructured":"Lauterbach J, Kahrau F, Maedche A, Mueller B (2013) Reconceptualizing enterprise systems. In: Proceedings of IFIP 8.2 Pre-ICIS workshop on organizations and society in information systems, Milan"},{"key":"544_CR100","doi-asserted-by":"crossref","unstructured":"Lehrer C, Wieneke A, vom Brocke J, Jung R, Seidel S (2018) How big data analytics enables service innovation: materiality, affordance, and the individualization of service. J Manag Inf Syst (JMIS) (forthcoming)","DOI":"10.1080\/07421222.2018.1451953"},{"issue":"4","key":"544_CR20","doi-asserted-by":"publisher","first-page":"796","DOI":"10.1287\/isre.2014.0536","volume":"25","author":"PM Leonardi","year":"2014","unstructured":"Leonardi PM (2014) Social media, knowledge sharing, and innovation: toward a theory of communication visibility. Inf Syst Rev 25(4):796\u2013816","journal-title":"Inf Syst Rev"},{"issue":"4","key":"544_CR21","doi-asserted-by":"publisher","first-page":"747","DOI":"10.25300\/MISQ\/2015\/39.4.1","volume":"39","author":"PM Leonardi","year":"2015","unstructured":"Leonardi PM (2015) Ambient awareness and knowledge acquisition: using social media to learn \u201cwho knows what\u201d and \u201cwho knows whom\u201d. MIS Q 39(4):747\u2013762","journal-title":"MIS Q"},{"issue":"6","key":"544_CR22","first-page":"118","volume":"95","author":"P Leonardi","year":"2017","unstructured":"Leonardi P, Neeley T (2017) What managers need to know about social tools: avoid the common pitfalls so that your organization can collaborate, learn, and innovate. Harv Bus Rev 95(6):118\u2013126","journal-title":"Harv Bus Rev"},{"issue":"1","key":"544_CR23","doi-asserted-by":"publisher","first-page":"59","DOI":"10.2307\/25148781","volume":"31","author":"H Liang","year":"2007","unstructured":"Liang H, Saraf N, Hu Q, Xue Y (2007) Assimilation of enterprise systems: the effect of institutional pressures and the mediating role of top management. MIS Q 31(1):59\u201387","journal-title":"MIS Q"},{"issue":"1","key":"544_CR24","doi-asserted-by":"publisher","first-page":"4","DOI":"10.1057\/palgrave.jit.2000002","volume":"19","author":"LM Markus","year":"2004","unstructured":"Markus LM (2004) Technochange management: using IT to drive organizational change. J Inf Technol 19(1):4\u201320","journal-title":"J Inf Technol"},{"issue":"1","key":"544_CR25","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/3183367","volume":"9","author":"J Mendling","year":"2018","unstructured":"Mendling J, Weber I, van der Aalst W, vom Brocke J et al (2018) Blockchains for business process management \u2013 challenges and opportunities. ACM Trans Manag Inf Syst 9(1):1\u201316","journal-title":"ACM Trans Manag Inf Syst"},{"key":"544_CR26","unstructured":"Moon M (2016) \u2018Pok\u00e9mon Go\u2019 hits 100 million downloads. engadget, 8 January 2016. \n                    https:\/\/www.engadget.com\/2016\/08\/01\/pokemon-go-100-million-downloads\/\n                    \n                  . Accessed 25 Mar 2018"},{"key":"544_CR27","unstructured":"Mras V, Li MM, Peters C (2017) Towards a taxonomy of digital work. In: 25th European conference on information systems, Guimar\u00e3es, pp 2515\u20132524"},{"key":"544_CR28","unstructured":"Nadj M, Jegadeesan H, Maedche A, Hoffmann D, Erdmann P (2016) A situation awareness driven design for predictive maintenance systems: the case of oil and gas pipeline operations. In: Proceedings of the 24th European conference on information systems, Istanbul"},{"issue":"4","key":"544_CR29","doi-asserted-by":"publisher","first-page":"324","DOI":"10.5465\/amp.2013.0025","volume":"27","author":"CA O\u2019Reilly","year":"2013","unstructured":"O\u2019Reilly CA, Tushman ML (2013) Organizational ambidexterity: past, present and future. Acad Manag Perspect 27(4):324\u2013338","journal-title":"Acad Manag Perspect"},{"issue":"4","key":"544_CR30","doi-asserted-by":"publisher","first-page":"1188","DOI":"10.1002\/smj.2755","volume":"39","author":"L Rhee","year":"2018","unstructured":"Rhee L, Leonardi PM (2018) Which pathway to good ideas? An attention-based view of innovation in social networks. Strateg Manag J 39(4):1188\u20131215","journal-title":"Strateg Manag J"},{"issue":"3","key":"544_CR31","doi-asserted-by":"publisher","first-page":"195","DOI":"10.1007\/s12599-013-0260-x","volume":"5","author":"A Richter","year":"2013","unstructured":"Richter A, Riemer K (2013) Malleable end-user software. Bus Inf Syst Eng 5(3):195\u2013197","journal-title":"Bus Inf Syst Eng"},{"issue":"2","key":"544_CR32","doi-asserted-by":"publisher","first-page":"89","DOI":"10.1007\/s12599-011-0151-y","volume":"3","author":"D Richter","year":"2011","unstructured":"Richter D, Riemer K, vom Brocke J (2011) Internet social networking: research state-of-the-art and implications for enterprise 2.0. Bus Inf Syst Eng 3(2):89\u2013101","journal-title":"Bus Inf Syst Eng"},{"key":"544_CR33","doi-asserted-by":"crossref","unstructured":"Richter A, Heinrich P, Stocker A, Schwabe G (2018) Digital work design. Bus Inf Syst Eng 60(3)","DOI":"10.1007\/s12599-018-0534-4"},{"issue":"3","key":"544_CR34","doi-asserted-by":"publisher","first-page":"197","DOI":"10.1007\/s12599-015-0375-3","volume":"57","author":"K Riemer","year":"2015","unstructured":"Riemer K, Stieglitz S, Meske C (2015) From top to bottom\u2014investigating the changing role of hierarchy in enterprise social networks. Bus Inf Syst Eng 57(3):197\u2013212","journal-title":"Bus Inf Syst Eng"},{"key":"544_CR35","doi-asserted-by":"crossref","unstructured":"Rissler R, Nadj M, Li MX, Knierim MT, Maedche A (2018) Got flow? Using machine learning on physiological data to predict flow. In: Proceedings of 2018 CHI conference on human factors in computing systems, Montreal","DOI":"10.1145\/3170427.3188480"},{"key":"544_CR36","volume-title":"Artificial intelligence: a modern approach","author":"S Russell","year":"2009","unstructured":"Russell S, Norvig P (2009) Artificial intelligence: a modern approach, 3rd edn. Prentice Hall Press, Upper Saddle River","edition":"3"},{"key":"544_CR37","unstructured":"Sarker S (2011) How \u201csociotechnical\u201d is our IS research? An informal assessment and a possible way forward. In: AIS SIG Phil Workshop on reconciling the social and technical in information systems research, Shanghai"},{"issue":"2","key":"544_CR38","doi-asserted-by":"publisher","first-page":"194","DOI":"10.1057\/jit.2016.7","volume":"32","author":"D Schlagwein","year":"2016","unstructured":"Schlagwein D, Hu M (2016) How and why organisations use social media: five use types and their relation to absorptive capacity. J Inf Technol 32(2):194\u2013209","journal-title":"J Inf Technol"},{"key":"544_CR39","doi-asserted-by":"publisher","first-page":"85","DOI":"10.1016\/j.neunet.2014.09.003","volume":"61","author":"J Schmidhuber","year":"2015","unstructured":"Schmidhuber J (2015) Deep learning in neural networks: an overview. Neural Netw 61:85\u2013117","journal-title":"Neural Netw"},{"issue":"7676","key":"544_CR40","doi-asserted-by":"publisher","first-page":"354","DOI":"10.1038\/nature24270","volume":"550","author":"D Silver","year":"2017","unstructured":"Silver D et al (2017) Mastering the game of go without human knowledge. Nature 550(7676):354","journal-title":"Nature"},{"key":"544_CR41","doi-asserted-by":"crossref","unstructured":"Tumbas S, Berente N, vom Brocke J (2018) Digital innovation and institutional entrepreneurship: chief digital officers\u2019 perspective of their emerging role. J Inf Technol (JIT), forthcoming","DOI":"10.1057\/s41265-018-0055-0"},{"key":"544_CR42","volume-title":"Management information systems","author":"J Brocke vom","year":"2014","unstructured":"vom Brocke J, Rosemann M (2014) Business process management. In: Wiley Encyclopedia of Management (ed) Management information systems. Van Nostrand Reinhold, New York"},{"key":"544_CR43","first-page":"237","volume-title":"Shaping the digital enterprise","author":"J Brocke vom","year":"2017","unstructured":"vom Brocke J, Fay M, Schmiedel T, Petry M, Krause F, Teinzer T (2017) A journey of digital innovation and transformation: the case of Hilti. In: Oswald G, Kleinemeier M (eds) Shaping the digital enterprise. Springer, Cham, pp 237\u2013251"},{"key":"544_CR44","volume-title":"Verbmobil: foundations of speech-to-speech translation","year":"2013","unstructured":"Wahlster W (ed) (2013) Verbmobil: foundations of speech-to-speech translation. Springer, Heidelberg"},{"key":"544_CR45","unstructured":"Willcocks L, Lacity M, Craig A (2015) The IT function and robotic process automation. The outsourcing unit working research paper series, London School of Economics, Paper 15\/05"},{"key":"544_CR46","volume-title":"Markets and hierarchies: analysis and antitrust implications. A study in the economics of internal organization","author":"OE Williamson","year":"1975","unstructured":"Williamson OE (1975) Markets and hierarchies: analysis and antitrust implications. A study in the economics of internal organization. Free Press, New York"},{"issue":"6","key":"544_CR47","doi-asserted-by":"publisher","first-page":"345","DOI":"10.1007\/s12599-015-0402-4","volume":"57","author":"R Winter","year":"2015","unstructured":"Winter R, Bichler M, Heinzl A (2015) Teaching. The little brother of research. Bus Inf Syst Eng 57(6):345\u2013348","journal-title":"Bus Inf Syst Eng"}],"container-title":["Business & Information Systems Engineering"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s12599-018-0544-2\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s12599-018-0544-2.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s12599-018-0544-2.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,5,24]],"date-time":"2019-05-24T23:13:01Z","timestamp":1558739581000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s12599-018-0544-2"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018,5,25]]},"references-count":48,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2018,8]]}},"alternative-id":["544"],"URL":"https:\/\/doi.org\/10.1007\/s12599-018-0544-2","relation":{},"ISSN":["2363-7005","1867-0202"],"issn-type":[{"value":"2363-7005","type":"print"},{"value":"1867-0202","type":"electronic"}],"subject":[],"published":{"date-parts":[[2018,5,25]]},"assertion":[{"value":"25 May 2018","order":1,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}}]}}