{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,13]],"date-time":"2026-04-13T11:05:12Z","timestamp":1776078312407,"version":"3.50.1"},"reference-count":67,"publisher":"Springer Science and Business Media LLC","issue":"2","license":[{"start":{"date-parts":[[2021,6,8]],"date-time":"2021-06-08T00:00:00Z","timestamp":1623110400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0"},{"start":{"date-parts":[[2021,6,8]],"date-time":"2021-06-08T00:00:00Z","timestamp":1623110400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0"}],"funder":[{"name":"Universit\u00e4t Liechtenstein"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Bus Inf Syst Eng"],"published-print":{"date-parts":[[2022,4]]},"abstract":"<jats:title>Abstract<\/jats:title><jats:p>Explorative business process management (BPM) is attracting increasing interest in the literature and professional practice. Organizations have recognized that a focus on operational efficiency is no longer sufficient when disruptive forces can make the value proposition of entire processes obsolete. So far, however, research on how to create entirely new processes has remained largely conceptual, leaving it open how explorative BPM can be put into practice. Following the design science research paradigm and situational method engineering, we address this research gap by proposing a method called the Five Diamond Method. This method guides explorative BPM activities by supporting organizations in identifying opportunities from business and technology trends and integrating them into business processes with novel value propositions. The method is evaluated against literature-backed design objectives and competing artifacts, qualitative data gathered from BPM practitioners, as well as a pilot study and two real-world applications. This research provides two contributions. First, the Five Diamond Method broadens the scope of BPM by integrating prescriptive knowledge from innovation management. Second, the method supports capturing emerging opportunities arising from changing customer needs and digital technologies.<\/jats:p>","DOI":"10.1007\/s12599-021-00703-1","type":"journal-article","created":{"date-parts":[[2021,6,8]],"date-time":"2021-06-08T10:08:40Z","timestamp":1623146920000},"page":"149-166","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":46,"title":["The Five Diamond Method for Explorative Business Process Management"],"prefix":"10.1007","volume":"64","author":[{"given":"Thomas","family":"Grisold","sequence":"first","affiliation":[]},{"given":"Steven","family":"Gro\u00df","sequence":"additional","affiliation":[]},{"given":"Katharina","family":"Stelzl","sequence":"additional","affiliation":[]},{"given":"Jan","family":"vom Brocke","sequence":"additional","affiliation":[]},{"given":"Jan","family":"Mendling","sequence":"additional","affiliation":[]},{"given":"Maximilian","family":"R\u00f6glinger","sequence":"additional","affiliation":[]},{"given":"Michael","family":"Rosemann","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2021,6,8]]},"reference":[{"issue":"1","key":"703_CR1","doi-asserted-by":"publisher","first-page":"21","DOI":"10.1111\/j.1468-2370.2006.00119.x","volume":"8","author":"R Adams","year":"2006","unstructured":"Adams R, Bessant J, Phelps R (2006) Innovation management measurement: a review. Int J Manag Rev 8(1):21\u201347. https:\/\/doi.org\/10.1111\/j.1468-2370.2006.00119.x","journal-title":"Int J Manag Rev"},{"key":"703_CR2","volume-title":"And suddenly the inventor appeared: TRIZ, the theory of inventive problem solving","author":"G Altshuller","year":"2004","unstructured":"Altshuller G (2004) And suddenly the inventor appeared: TRIZ, the theory of inventive problem solving, 6th edn. Technical Innovation Center, Worcester","edition":"6"},{"key":"703_CR3","doi-asserted-by":"publisher","first-page":"10","DOI":"10.1108\/JSTP-09-2013-0178","volume":"25","author":"TW Andreassen","year":"2015","unstructured":"Andreassen TW, Lervik-Olsen L, Calabretta G (2015) Trend spotting and service innovation. J Serv Theor Pract 25:10\u201330. https:\/\/doi.org\/10.1108\/JSTP-09-2013-0178","journal-title":"J Serv Theor Pract"},{"issue":"1","key":"703_CR4","first-page":"1","volume":"44","author":"H Benbya","year":"2020","unstructured":"Benbya H, Nan N, Tanriverdi H, Yoo Y (2020) Complexity and information systems research in the emerging digital world. MIS Q 44(1):1\u201317","journal-title":"MIS Q"},{"issue":"2","key":"703_CR5","doi-asserted-by":"publisher","first-page":"238","DOI":"10.2307\/30040711","volume":"28","author":"MJ Benner","year":"2003","unstructured":"Benner MJ, Tushman ML (2003) Exploitation, exploration, and process management: the productivity dilemma revisited. Acad Manag Rev 28(2):238. https:\/\/doi.org\/10.2307\/30040711","journal-title":"Acad Manag Rev"},{"issue":"4","key":"703_CR6","doi-asserted-by":"publisher","first-page":"417","DOI":"10.1080\/09537325.2013.851376","volume":"26","author":"N Berente","year":"2014","unstructured":"Berente N, Lee J (2014) How process improvement efforts can drive organisational innovativeness. Technol Anal Strateg Manag 26(4):417\u2013433. https:\/\/doi.org\/10.1080\/09537325.2013.851376","journal-title":"Technol Anal Strateg Manag"},{"issue":"1","key":"703_CR7","doi-asserted-by":"publisher","first-page":"13","DOI":"10.1016\/j.bushor.2012.09.001","volume":"56","author":"LA Bettencourt","year":"2013","unstructured":"Bettencourt LA, Brown SW, Sirianni NJ (2013) The secret to true service innovation. Bus Horiz 56(1):13\u201322. https:\/\/doi.org\/10.1016\/j.bushor.2012.09.001","journal-title":"Bus Horiz"},{"issue":"2","key":"703_CR8","doi-asserted-by":"publisher","first-page":"145","DOI":"10.1007\/s12599-020-00646-z","volume":"63","author":"D Beverungen","year":"2020","unstructured":"Beverungen D, Buijs JCAM, Becker J, Di Ciccio C, van der Aalst WMP, Bartelheimer C, vom Brocke J, Comuzzi M, Kraume K, Leopold H, Matzner M, Mendling J, Ogonek N, Post T, Resinas M, Revoredo K, Del-R\u00edo-Ortega A, La Rosa M, Santoro FM, Solti A, Song M, Stein A, Stierle M, Wolf V (2020) Seven paradoxes of business process management in a hyper-connected world. Bus Inf Syst Eng 63(2):145\u2013156. https:\/\/doi.org\/10.1007\/s12599-020-00646-z","journal-title":"Bus Inf Syst Eng"},{"key":"703_CR9","volume-title":"Social science research: principles, methods, and practices","author":"A Bhattacherjee","year":"2012","unstructured":"Bhattacherjee A (2012) Social science research: principles, methods, and practices, 2nd edn. CreateSpace Independent Publishing Platform, Tampa","edition":"2"},{"key":"703_CR10","first-page":"83","volume-title":"Towards a circular economy: corporate management and policy pathways","author":"E Blunck","year":"2016","unstructured":"Blunck E (2016) Germany BMW\u2019s sustainability strategy of evolution and revolution towards a circular economy: 6. In: Anbumozhi V, Kim J (eds) Towards a circular economy: corporate management and policy pathways. Economic Research Institute for ASEAN and East Asia (ERIA), Jakarta, pp 83\u2013101"},{"key":"703_CR11","doi-asserted-by":"publisher","unstructured":"Braun C, Wortmann F, Hafner M, Winter R (2005) Method construction - a core approach to organizational engineering. In: Proceedings of the 2005 ACM symposium on Applied computing. Association for Computing Machinery, pp 1295\u20131299. https:\/\/doi.org\/10.1145\/1066677.1066971","DOI":"10.1145\/1066677.1066971"},{"key":"703_CR12","doi-asserted-by":"publisher","first-page":"33","DOI":"10.1007\/978-0-387-73947-2_5","volume-title":"Situational method engineering: fundamentals and experiences","author":"T Bucher","year":"2007","unstructured":"Bucher T, Klesse M, Kurpjuweit S, Winter R (2007) Situational method engineering: on the differentiation of \u201ccontext\u201d and \u201cproject type.\u201d In: Ralyt\u00e9 J, Brinkkemper S, Henderson-Sellers B (eds) Situational method engineering: fundamentals and experiences. IFIP, Boston, pp 33\u201348"},{"key":"703_CR13","doi-asserted-by":"publisher","unstructured":"Bucher T, Kleese M, Kurpjuweit S, Winter R (2021) Situational method engineering: on the differentiation of \u201ccontext\u201d and \u201cproject type\u201d. In: Working Conference on Method Engineering ME 2007. Springer, Boston, pp 33-48. https:\/\/doi.org\/10.1007\/978-0-387-73947-2_5","DOI":"10.1007\/978-0-387-73947-2_5"},{"key":"703_CR14","unstructured":"Chamorro-Premuzic T (2017) Does diversity actually increase creativity? Harv Bus Rev. https:\/\/hbr.org\/2017\/06\/does-diversity-actually-increase-creativity. Accessed 26 Apr 2021"},{"key":"703_CR15","doi-asserted-by":"publisher","first-page":"67","DOI":"10.1016\/j.jclepro.2014.02.003","volume":"85","author":"SJ Clune","year":"2014","unstructured":"Clune SJ, Lockrey S (2014) Developing environmental sustainability strategies, the double diamond method of LCA and design thinking: a case study from aged care. J Cleaner Prod 85:67\u201382. https:\/\/doi.org\/10.1016\/j.jclepro.2014.02.003","journal-title":"J Cleaner Prod"},{"issue":"3","key":"703_CR16","doi-asserted-by":"publisher","first-page":"213","DOI":"10.1111\/j.1540-5885.2008.00296.x","volume":"25","author":"RG Cooper","year":"2008","unstructured":"Cooper RG (2008) Perspective: the stage-gate idea-to-launch process\u2014update, what\u2019s new, and nexgen systems. J Prod Innov Manag 25(3):213\u2013232. https:\/\/doi.org\/10.1111\/j.1540-5885.2008.00296.x","journal-title":"J Prod Innov Manag"},{"issue":"3","key":"703_CR17","doi-asserted-by":"publisher","first-page":"391","DOI":"10.1207\/s15326934crj1803_13","volume":"18","author":"A Cropley","year":"2006","unstructured":"Cropley A (2006) In praise of convergent thinking. Creat Res J 18(3):391\u2013404. https:\/\/doi.org\/10.1207\/s15326934crj1803_13","journal-title":"Creat Res J"},{"issue":"5","key":"703_CR18","doi-asserted-by":"publisher","first-page":"693","DOI":"10.1287\/mnsc.42.5.693","volume":"42","author":"F Damanpour","year":"1996","unstructured":"Damanpour F (1996) Organizational complexity and innovation: developing and testing multiple contingency models. Manag Sci 42(5):693\u2013716. https:\/\/doi.org\/10.1287\/mnsc.42.5.693","journal-title":"Manag Sci"},{"key":"703_CR19","doi-asserted-by":"publisher","first-page":"319","DOI":"10.2307\/249008","volume":"13","author":"FD Davis","year":"1989","unstructured":"Davis FD (1989) Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Q 13:319. https:\/\/doi.org\/10.2307\/249008","journal-title":"MIS Q"},{"issue":"4","key":"703_CR20","doi-asserted-by":"publisher","first-page":"331","DOI":"10.1007\/s12599-017-0509-x","volume":"60","author":"M-S Denner","year":"2018","unstructured":"Denner M-S, P\u00fcschel LC, R\u00f6glinger M (2018) How to exploit the digitalization potential of business processes. Bus Inf Syst Eng 60(4):331\u2013349. https:\/\/doi.org\/10.1007\/s12599-017-0509-x","journal-title":"Bus Inf Syst Eng"},{"issue":"1","key":"703_CR22","doi-asserted-by":"publisher","first-page":"50","DOI":"10.1016\/j.jsis.2018.10.002","volume":"28","author":"W Du","year":"2019","unstructured":"Du W, Pan SL, Leidner DE, Ying W (2019) Affordances, experimentation and actualization of FinTech: a blockchain implementation study. J Strateg Inf Syst 28(1):50\u201365. https:\/\/doi.org\/10.1016\/j.jsis.2018.10.002","journal-title":"J Strateg Inf Syst"},{"key":"703_CR23","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-662-56509-4","volume-title":"Fundamentals of business process management","author":"M Dumas","year":"2018","unstructured":"Dumas M, La Rosa M, Mendling J, Reijers HA (2018) Fundamentals of business process management. Springer, Heidelberg"},{"key":"703_CR24","volume-title":"The Oxford handbook of innovation","author":"J Fagerberg","year":"2009","unstructured":"Fagerberg J (2009) The Oxford handbook of innovation. Oxford University Press, Oxford"},{"key":"703_CR25","doi-asserted-by":"publisher","first-page":"337","DOI":"10.25300\/MISQ\/2013\/37.2.01","volume":"37","author":"S Gregor","year":"2013","unstructured":"Gregor S, Hevner A (2013) Positioning and presenting design science research for maximum impact. MIS Q 37:337\u2013355","journal-title":"MIS Q"},{"key":"703_CR26","doi-asserted-by":"publisher","unstructured":"Thomas G, Steven G, Maximilian R et al (2019) Exploring explorative BPM \u2013 setting the ground for future research. In: International conference on business process management. Springer, Cham, pp 23-31. https:\/\/doi.org\/10.1007\/978-3-030-26619-6_4","DOI":"10.1007\/978-3-030-26619-6_4"},{"key":"703_CR27","doi-asserted-by":"publisher","DOI":"10.1177\/1350507620916042","author":"T Grisold","year":"2020","unstructured":"Grisold T, Klammer A, Kragulj F (2020) Two forms of organizational unlearning: insights from engaged scholarship research with change consultants. Manag Learn. https:\/\/doi.org\/10.1177\/1350507620916042","journal-title":"Manag Learn"},{"key":"703_CR28","doi-asserted-by":"publisher","unstructured":"Gross S, Monika M, Jan M (2019) Navigating through the maze of business process change methods. In: Hawaii International Conference on Systems Science. Computer Society Press, Manoa, pp 6270-6279. https:\/\/doi.org\/10.24251\/HICSS.2019.754","DOI":"10.24251\/HICSS.2019.754"},{"key":"703_CR29","doi-asserted-by":"publisher","unstructured":"Gross S, Stelzl K, Grisold T, Mendling J, R\u00f6glinger M, vom Brocke J (in press) The business process design space for exploring process redesign alternatives. Bus Proc Manag J. https:\/\/doi.org\/10.1108\/BPMJ-03-2020-0116","DOI":"10.1108\/BPMJ-03-2020-0116"},{"issue":"4","key":"703_CR30","first-page":"104","volume":"68","author":"M Hammer","year":"1990","unstructured":"Hammer M (1990) Reengineering work: don\u2019t automate, obliterate. Harv Bus Rev 68(4):104\u2013112","journal-title":"Harv Bus Rev"},{"key":"703_CR31","volume-title":"Reengineering the corporation: a manifesto for business revolution","author":"M Hammer","year":"1994","unstructured":"Hammer M, Champy J (1994) Reengineering the corporation: a manifesto for business revolution, 1st edn. Harper Business, New York","edition":"1"},{"key":"703_CR32","unstructured":"Harmon P (2018) The state of business process management 2018. In: BPTrends. https:\/\/www.bptrends.com\/bpt\/wp-content\/uploads\/2018-BPM-Survey.pdf. Accessed 27 Apr 2021"},{"key":"703_CR33","first-page":"424","volume":"16","author":"B Henderson-Sellers","year":"2010","unstructured":"Henderson-Sellers B, Ralyt\u00e9 J (2010) Situational method engineering: state-of-the-art review. J Univ Comput Sci 16:424\u2013478","journal-title":"J Univ Comput Sci"},{"issue":"2\u20133","key":"703_CR34","doi-asserted-by":"publisher","first-page":"155","DOI":"10.1504\/IJTM.2004.003950","volume":"27","author":"C Herstatt","year":"2004","unstructured":"Herstatt C, Lettl C (2004) Management of \u2018technology push\u2019 development projects. Int J Technol Manag 27(2\u20133):155\u2013175","journal-title":"Int J Technol Manag"},{"key":"703_CR35","doi-asserted-by":"publisher","first-page":"1054","DOI":"10.1287\/orsc.2018.1277","volume":"30","author":"R Huising","year":"2019","unstructured":"Huising R (2019) Moving off the map: how knowledge of organizational operations empowers and alienates. Organ Sci 30:1054\u20131075. https:\/\/doi.org\/10.1287\/orsc.2018.1277","journal-title":"Organ Sci"},{"issue":"2","key":"703_CR36","doi-asserted-by":"publisher","first-page":"83","DOI":"10.1007\/s12599-020-00637-0","volume":"63","author":"GD Kerpedzhiev","year":"2021","unstructured":"Kerpedzhiev GD, K\u00f6nig UM, R\u00f6glinger M, Rosemann M (2021) An exploration into future business process management capabilities in view of digitalization. Bus Inf Syst Eng 63(2):83\u201396. https:\/\/doi.org\/10.1007\/s12599-020-00637-0","journal-title":"Bus Inf Syst Eng"},{"key":"703_CR37","doi-asserted-by":"publisher","first-page":"55","DOI":"10.2307\/249742","volume":"21","author":"WJ Kettinger","year":"1997","unstructured":"Kettinger WJ, Teng JTC, Guha S (1997) Business process change: a study of methodologies, techniques, and tools. MIS Q 21:55. https:\/\/doi.org\/10.2307\/249742","journal-title":"MIS Q"},{"key":"703_CR38","volume-title":"Competition and entrepreneurship","author":"IM Kirzner","year":"1973","unstructured":"Kirzner IM (1973) Competition and entrepreneurship. University of Chicago Press, Chicago"},{"issue":"1","key":"703_CR39","doi-asserted-by":"publisher","first-page":"200","DOI":"10.1111\/isj.12193","volume":"29","author":"R Kohli","year":"2019","unstructured":"Kohli R, Melville NP (2019) Digital innovation: a review and synthesis. Inf Syst J 29(1):200\u2013223. https:\/\/doi.org\/10.1111\/isj.12193","journal-title":"Inf Syst J"},{"key":"703_CR40","volume-title":"101 Design methods: a structured approach for driving innovation in your organization","author":"V Kumar","year":"2013","unstructured":"Kumar V (2013) 101 Design methods: a structured approach for driving innovation in your organization. Wiley, Hoboken"},{"issue":"3","key":"703_CR41","doi-asserted-by":"publisher","first-page":"701","DOI":"10.1016\/j.datak.2007.04.008","volume":"63","author":"A Maes","year":"2007","unstructured":"Maes A, Poels G (2007) Evaluating quality of conceptual modelling scripts based on user perceptions. Data Knowl Eng 63(3):701\u2013724. https:\/\/doi.org\/10.1016\/j.datak.2007.04.008","journal-title":"Data Knowl Eng"},{"issue":"5","key":"703_CR42","first-page":"70","volume":"79","author":"TW Malnight","year":"2019","unstructured":"Malnight TW, Buche I, Dhanaraj C (2019) Put purpose at the core of your strategy. Harv Bus Rev 79(5):70\u201378","journal-title":"Harv Bus Rev"},{"key":"703_CR43","volume-title":"Beat accelerating customer expectations with trend-driven innovation","author":"H Mason","year":"2015","unstructured":"Mason H, Mattin D, Luthy M, Dumitrescu D, Reyes MI (2015) Beat accelerating customer expectations with trend-driven innovation. Wiley, Hoboken"},{"issue":"3","key":"703_CR44","doi-asserted-by":"publisher","first-page":"208","DOI":"10.1080\/0960085X.2020.1755207","volume":"29","author":"J Mendling","year":"2020","unstructured":"Mendling J, Pentland TB, Recker J (2020) Building a complementary agenda for business process management and digital innovation. Eur J Inf Syst 29(3):208\u2013219","journal-title":"Eur J Inf Syst"},{"issue":"3","key":"703_CR45","doi-asserted-by":"publisher","first-page":"260","DOI":"10.1080\/0960085X.2020.1740618","volume":"29","author":"P Mikalef","year":"2020","unstructured":"Mikalef P, Krogstie J (2020) Examining the interplay between big data analytics and contextual factors in driving process innovation capabilities. Eur J Inf Syst 29(3):260\u2013287. https:\/\/doi.org\/10.1080\/0960085X.2020.1740618","journal-title":"Eur J Inf Syst"},{"key":"703_CR46","first-page":"26","volume":"2007","author":"N Mourkogiannis","year":"2007","unstructured":"Mourkogiannis N (2007) Using purpose to drive innovation. Ivey Bus J 2007:26\u201332","journal-title":"Ivey Bus J"},{"issue":"1","key":"703_CR47","doi-asserted-by":"publisher","first-page":"2","DOI":"10.1016\/j.infoandorg.2006.11.001","volume":"17","author":"MD Myers","year":"2007","unstructured":"Myers MD, Newman M (2007) The qualitative interview in IS research: examining the craft. Inf Organ 17(1):2\u201326. https:\/\/doi.org\/10.1016\/j.infoandorg.2006.11.001","journal-title":"Inf Organ"},{"issue":"1","key":"703_CR48","doi-asserted-by":"publisher","first-page":"223","DOI":"10.25300\/MISQ\/2017\/41:1.03","volume":"41","author":"S Nambisan","year":"2017","unstructured":"Nambisan S, Lyytinen K, Majchrzak A, Song M (2017) Digital innovation management: reinventing innovation management research in a digital world. MIS Q 41(1):223\u2013238. https:\/\/doi.org\/10.25300\/MISQ\/2017\/41:1.03","journal-title":"MIS Q"},{"issue":"2","key":"703_CR49","doi-asserted-by":"publisher","first-page":"166","DOI":"10.1108\/14637150910949434","volume":"15","author":"T Neubauer","year":"2009","unstructured":"Neubauer T (2009) An empirical study about the status of business process management. Bus Proc Manag J 15(2):166\u2013183. https:\/\/doi.org\/10.1108\/14637150910949434","journal-title":"Bus Proc Manag J"},{"issue":"4","key":"703_CR50","doi-asserted-by":"publisher","first-page":"324","DOI":"10.5465\/amp.2013.0025","volume":"27","author":"CA O'Reilly","year":"2013","unstructured":"O\u2019Reilly CA, Tushman ML (2013) Organizational ambidexterity: past, present, and future. Acad Manag Perspect 27(4):324\u2013338. https:\/\/doi.org\/10.5465\/amp.2013.0025","journal-title":"Acad Manag Perspect"},{"issue":"3\u20134","key":"703_CR51","doi-asserted-by":"publisher","first-page":"296","DOI":"10.1504\/IJTM.2006.009461","volume":"34","author":"JR Ortt","year":"2006","unstructured":"Ortt JR, Smits R (2006) Innovation management: different approaches to cope with the same trends. Int J Technol Manag 34(3\u20134):296. https:\/\/doi.org\/10.1504\/IJTM.2006.009461","journal-title":"Int J Technol Manag"},{"issue":"1","key":"703_CR52","doi-asserted-by":"publisher","first-page":"7","DOI":"10.1016\/j.ijproman.2009.03.004","volume":"28","author":"Y Ozcelik","year":"2010","unstructured":"Ozcelik Y (2010) Do business process reengineering projects payoff? Evidence from the United States. Int J Proj Manag 28(1):7\u201313. https:\/\/doi.org\/10.1016\/j.ijproman.2009.03.004","journal-title":"Int J Proj Manag"},{"issue":"4","key":"703_CR53","doi-asserted-by":"publisher","first-page":"467","DOI":"10.1007\/s11747-017-0523-z","volume":"45","author":"A Payne","year":"2017","unstructured":"Payne A, Frow P, Eggert A (2017) The customer value proposition: evolution, development, and application in marketing. J Acad Market Sci 45(4):467\u2013489. https:\/\/doi.org\/10.1007\/s11747-017-0523-z","journal-title":"J Acad Market Sci"},{"issue":"3","key":"703_CR54","doi-asserted-by":"publisher","first-page":"45","DOI":"10.2753\/MIS0742-1222240302","volume":"24","author":"K Peffers","year":"2007","unstructured":"Peffers K, Tuunanen T, Rothenberger MA, Chatterjee S (2007) A design science research methodology for information systems research. J Manag Inf Syst 24(3):45\u201377. https:\/\/doi.org\/10.2753\/MIS0742-1222240302","journal-title":"J Manag Inf Syst"},{"key":"703_CR55","doi-asserted-by":"publisher","unstructured":"Pfeffers K, Rothenberger M, Kuchler B (2012) Design science research in information systems: advances in theory and practice. In: Proceedings of DESRIST 2012. Springer, Cham, pp 381\u2013397. https:\/\/doi.org\/10.1007\/978-3-642-29863-9","DOI":"10.1007\/978-3-642-29863-9"},{"key":"703_CR56","first-page":"95","volume-title":"Advanced information systems engineering","author":"J Ralyt\u00e9","year":"2003","unstructured":"Ralyt\u00e9 J, Deneck\u00e8re R, Rolland C (2003) Towards a generic model for situational method engineering. In: Eder J, Missikoff M (eds) Advanced information systems engineering. Springer, Heidelberg, pp 95\u2013110"},{"issue":"1","key":"703_CR57","doi-asserted-by":"publisher","first-page":"229","DOI":"10.1080\/07421222.2003.11045753","volume":"20","author":"HA Reijers","year":"2003","unstructured":"Reijers HA, Limam S, van der Aalst W (2003) Product-based workflow design. J Manag Inf Syst 20(1):229\u2013262. https:\/\/doi.org\/10.1080\/07421222.2003.11045753","journal-title":"J Manag Inf Syst"},{"key":"703_CR58","doi-asserted-by":"publisher","unstructured":"Rosemann M (2014) Proposals for future BPM research directions. In: Proceedings of Asia pacific business process management. AP-BPM 2014. Springer, Cham, pp. 1\u201315. https:\/\/doi.org\/10.1007\/978-3-319-08222-6_1","DOI":"10.1007\/978-3-319-08222-6_1"},{"key":"703_CR700","doi-asserted-by":"crossref","unstructured":"Rosemann M (2020) Explorative process design patterns. In: Proceedings of the 18th International Conference on Business Process Management. Springer, Heidelberg, pp 349\u2013367","DOI":"10.1007\/978-3-030-58666-9_20"},{"key":"703_CR61","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1007\/978-3-319-14430-6_1","volume-title":"BPM - driving innovation in a digital world","author":"T Schmiedel","year":"2015","unstructured":"Schmiedel T, vom Brocke J (2015) Business process management: potentials and challenges of driving innovation. In: vom Brocke J, Schmiedel T (eds) BPM - driving innovation in a digital world. Springer, Heidelberg, pp 3\u201315"},{"key":"703_CR67","volume-title":"Capitalism, socialism, and democracy","author":"J Schumpeter","year":"1942","unstructured":"Schumpeter J (1942) Capitalism, socialism, and democracy. Harper, New York"},{"key":"703_CR65","unstructured":"Siau K, Rossi M (1998) Evaluation of information modeling methods-a review. In: Proceedings of the 31st Hawaii international conference on system sciences. IEEE Computer Society, Los Alamitos, pp 314\u2013323"},{"key":"703_CR63","doi-asserted-by":"publisher","first-page":"571","DOI":"10.1111\/j.1540-5915.2009.00240.x","volume":"40","author":"L Song","year":"2009","unstructured":"Song L, Song M, Di Benedetto C (2009) A staged service innovation model. Decis Sci 40:571\u2013599. https:\/\/doi.org\/10.1111\/j.1540-5915.2009.00240.x","journal-title":"Decis Sci"},{"key":"703_CR66","doi-asserted-by":"crossref","unstructured":"Sonnenberg C, vom Brocke J (2012) Evaluations in the science of the artificial \u2013 reconsidering the build-evaluate pattern in design science research. In: Proceedings of DESRIST. Springer, Cham, pp 381\u2013397","DOI":"10.1007\/978-3-642-29863-9_28"},{"key":"703_CR62","doi-asserted-by":"publisher","first-page":"169","DOI":"10.1111\/1468-2370.00062","volume":"3","author":"J Tidd","year":"2001","unstructured":"Tidd J (2001) Innovation management in context: environment, organization and performance. Int J Manag Rev 3:169\u2013183. https:\/\/doi.org\/10.1111\/1468-2370.00062","journal-title":"Int J Manag Rev"},{"key":"703_CR64","doi-asserted-by":"crossref","unstructured":"Venable J, Pries-Heje J, Baskerville R (2012) A comprehensive framework for evaluation in design science research. In: Proceedings of DESRIST. Springer, Cham, pp 423\u2013438","DOI":"10.1007\/978-3-642-29863-9_31"},{"key":"703_CR59","doi-asserted-by":"publisher","DOI":"10.1007\/s12599-021-00685-0","author":"J vom Brocke","year":"2020","unstructured":"vom Brocke J, Denner M-S, Schmiedel T, Stelzl K, R\u00f6glinger M, Wehking C (2020) Context-aware business process management method assessment and selection. Bus Inf Syst Eng. https:\/\/doi.org\/10.1007\/s12599-021-00685-0","journal-title":"Bus Inf Syst Eng"},{"issue":"4","key":"703_CR60","doi-asserted-by":"publisher","first-page":"724","DOI":"10.1287\/isre.1100.0322","volume":"21","author":"Y Yoo","year":"2010","unstructured":"Yoo Y, Henfridsson O, Lyytinen K (2010) Research commentary\u2014the new organizing logic of digital innovation: an agenda for information systems research. Inf Syst Res 21(4):724\u2013735. https:\/\/doi.org\/10.1287\/isre.1100.0322","journal-title":"Inf Syst Res"}],"container-title":["Business &amp; Information Systems Engineering"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s12599-021-00703-1.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/article\/10.1007\/s12599-021-00703-1\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s12599-021-00703-1.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,11,4]],"date-time":"2023-11-04T17:18:26Z","timestamp":1699118306000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/s12599-021-00703-1"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,6,8]]},"references-count":67,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2022,4]]}},"alternative-id":["703"],"URL":"https:\/\/doi.org\/10.1007\/s12599-021-00703-1","relation":{},"ISSN":["2363-7005","1867-0202"],"issn-type":[{"value":"2363-7005","type":"print"},{"value":"1867-0202","type":"electronic"}],"subject":[],"published":{"date-parts":[[2021,6,8]]},"assertion":[{"value":"28 June 2020","order":1,"name":"received","label":"Received","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"15 April 2021","order":2,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"8 June 2021","order":3,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}}]}}